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Customer Testimonials

To be sure our customers are completely satisfied with their storage experience at Life Storage, we survey them at multiple points during their stay. Over 3 years and more than 100,000 responses, we're proud to be able to say that 9 out of 10 customers would recommend us to friends and family. Thank you for putting your trust in us!

Life Storage #902, Victor, NY Daniel, Farmington, NY November 15, 2018

Bethany is phenomenal!! I walked in to ask some questions and had planned on visiting other storage facilities that day, but after meeting Bethany, there was no need — she’s awesome and a true asset to your operation.

Life Storage #893, Queen Creek, AZ Keven, Mesa, AZ October 29, 2018

The gentlemen that we meet with (wish I could remember his name, but I am awful with names) was amazing. He showed us the storage unit we reserved on line and it was to small so I asked if we could look at a larger one. He took us right over and showed it to us. He was super helpful and extremely nice. He swept the unit out and sprayed of bugs. I am really happy we used this storage site.

Life Storage #900, Phoenix, AZ Beth, Phoenix, AZ October 26, 2018

Personable, informative staff. One of my visits I was 3rd in line and staff repeatedly made sure those of us waiting knew it would be just a little bit to get to us. Handled workload while keeping us engaged. Very nice.

Life Storage #188, Pompano Beach, FL Wonder, Pompano Beach, FL October 22, 2018

Audrey M is simply the best. Very professional and pays very close attention to details. Offer all available service for purchase that can be used in a unit as well as for packing.

Life Storage #164, Harriman, NY Carol, Saddle River, NJ October 22, 2018

I have never had the storage experience before, but Richard and Amber were extremely friendly, helpful, and went beyond expectations. The unit is clean and convenient, and I feel totally at ease that my storage items will be safe. I would definitely recommend using the Life Storage units in Harriman!!

Life Storage #203, North Richland Hills, TX Mary, North Richland Hills, TX October 22, 2018

This is my third time to rent a space AT THIS LOCATION. I would recommend this business to friends and I see that the site and business has maintained its fine reputation for me after all this time.

Life Storage #020, Jacksonville, FL Debra, Jacksonville, FL October 20, 2018

Debra greeted me as if I were family. She went over all procedures and safety questions that were asked. Very professional and very helpful. I had a bad experience trying to get into another storage company. I had called for life storage and e everything from beginning to end went nice ne smooth. I will definitely refer anyone in need of a storage unit to go with your company.

Life Storage #151, Doraville, GA Ralph, Dunwoody, GA October 20, 2018

One of the best things about renting at LifeStorage is how pleasant and attentive the staff is! The last place I rented from (NOT LS) the manager was rude and yelled at me! I was even locked out of my enclosed drive in storage because of an error he made thinking I had not paid rent when I had! The people at your Tilly Mill location actually pay attention and care what I have to say! Common business but surprisingly, not every business offers this!! Glad your staff is personable and attentive to my needs!

Life Storage #443, Toms River, NJ Brandi, Keansburg, NJ October 19, 2018

Fran from this store was phenomenal . I couldn't ask for better service. Fran went above and beyond my needs she was truly amazing. I cant remmeber the last time I encountered someone who was so good at there job and took pride in what they did. I hope to use you guys again the future , I am beyond satisfied with your service. Thank you so much for all your help , moving is stressful enough but Fran made it so much easier on us. I cant say thank you enough!

Life Storage #510, Phoenix, AZ Roberta, Phoenix, AZ October 19, 2018

Everything was right and ready for me. Great service from the fill in employee while the other was on vacation. Your employees are top notch!

Life Storage #536, Wildomar, CA Annie, Winchester, CA October 19, 2018

Prompt, courteous service from very friendly, knowledgeable employees is always a plus! I am very impressed with how clean and light this facility is! Very happy with my choice!

Life Storage #589, Las Vegas, NV Alan Paul, Las Vegas, NV October 19, 2018

I have no complaints. The process was faster because of the assistance I received by telephone when I first inquired. Practically, the only thi g left when I arrived was to sign. I feel I am getting more than my money's worth.

Life Storage #581, Houston, TX Joyce, Houston, TX October 19, 2018

You helped me so much two years ago at a very difficult time and continue to be very professional. I miss Nikki. Thank you so much!

Life Storage #527, Costa Mesa, CA Nicole, Garden Grove, CA October 19, 2018

Ok I just want to point out my favorite person in Costa mesa. Jamie...shes adorable and very sweet. She makes my visits so much better I love her!thank u jamie!!

Life Storage #522, Frisco, TX Carl, Euless, TX October 18, 2018

Ronnie is always so nice and cool. Anytime I or one of my employees have had any questions or needs, Ronnie is on it! I am super happy with my unit and service at Life Storage in Preston.

Life Storage #344, Beaumont, TX Terri, Dayton, TX October 16, 2018

Brittany was amazing! She was extremely helpful in getting me set up with the perfect space and everything I needed to have a stress free move.

Life Storage #397, The Woodlands, TX Dolores, The Woodlands, TX October 14, 2018

Shelley is such a helpful and kind professional. She is willing to always help me when I need it.

Life Storage #567, Barrington, IL Susan, Barrington, IL October 14, 2018

Randall is always very helpful and remembered my name from the very 1st time I came by after signing up. Great customer service.

Life Storage #021, Columbia, SC Fiona, Columbia, SC October 14, 2018

Me. Boyd is one of the kindest, most helpful people I've ever had the pleasure of meeting

Life Storage #759, King of Prussia, PA Pravinsinh, Collegeville, PA October 13, 2018

Store #759 King of Prussia Immaculate place, fast service, but the biggest asset is the team and its communication with customers as well as each other. Guissepe, Sheena, Heather & Neil are a tight unit and do an amazing job. My family rented one unit a few months ago, and just rented a 2nd because of this team's accommodations and trust factor established over the summer. Would highly recommend. Well done!

Life Storage #263, Hampton Bays, NY Robert, Speonk, NY October 12, 2018

Mary was fantastic! She explained everything I asked her about and eased my apprehension about renting a storage unit. This was my first time and I checked out several other facilities in my area. But because of the professionalism of Mary, I decided to rent there.

Life Storage #524, McKinney, TX Terry, McKinney, TX October 9, 2018

Jim has always been very professional, helpful and friendly. He has always met our needs regarding storing items and helping with the size of storage needed for the size and quantitiy of furniture. Deftinitely the best in town and I would'nt go anywhere else. Highly recommend this location!

Life Storage #709, Columbus, OH Amy, Westerville, OH October 2, 2018

The manager, Deb is AWESOME! She was able to resolve my issue and has always been courteous and professional. Great attitude and responsive to customers.

Life Storage #701, Louisville, KY Carole, Louisville, KY September 27, 2018

Your company has a great employee, I had talked to other storage companies and didnt have a great experience. Tonya,treated me like I was her one and only customer.

Life Storage #883, Sarasota, FL Frizzette, Sarasota, FL September 27, 2018

I've never used a storage unit until now. And this was related the sale of our home and staging it. I was pleasantly surprised how friendly the associates were, how accessible everything was and that the units were clean and felt secure.

Read more reviews on each of our store pages!

Need help? Our support team is available 24/7 at (800) 800-3456