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Customer Testimonials

To be sure our customers are completely satisfied with their storage experience at Life Storage, we survey them at multiple points during their stay. Over 3 years and more than 100,000 responses, we're proud to be able to say that 9 out of 10 customers would recommend us to friends and family. Thank you for putting your trust in us!

Life Storage #378, Decatur, GA Terri, Decatur, GA March 10, 2017

The staff at the Decatur, GA location were fantastic to work with - I'd recommend them and that facility to others without hesitation!

Life Storage #833, Mechanicsburg, PA Katherine, New Cumberland, PA March 4, 2017

Your staff are incredibly knowledgeable and friendly! I had originally intended to rent a much smaller unit, as I had never used a storage space before. The associate who assisted me advised that the space I had in mind wouldn't fit my needs, and he helped me find the PERFECT unit. I'm so glad he was willing to take the time and find what would work best for me.

Life Storage #256, League City, TX Cynthia, League City, TX March 4, 2017

Very helpful! Friendly staff!

Life Storage #102, Springdale, OH Thomas, Cincinnati, OH March 3, 2017

Very impressed with the facility. Security makes me feel comfortable. Facility always clean and well maintained. The staff is friendly and very professional.

Life Storage #504, Arlington Heights, IL Lynn, Prospect Heights, IL March 2, 2017

The security features and cleanliness are outstanding! Mark was extremely knowledgeable and patient with all our questions as this was our first time renting a storage unit. We have recommended this facility to friends and neighbors!

Life Storage #569, Forest Park, IL Lynn, Oak Park, IL February 27, 2017

This is honestly the cleanest, most organized and well-maintained storage facility I have ever utilized... thank you!

Life Storage #218, Mesa, AZ Tyler, Chandler, AZ February 27, 2017

I was amazed how helpful everyone was. From when I reserved the unit online to when I discontinued my service... Great job!

Life Storage #351, Madison, AL Theresa, Hamilton, AL February 23, 2017

Excellent customer service!

Life Storage #421, Clearwater, FL Susan, Clearwater, FL February 23, 2017

The staff were very helpful...excellent experience!

Life Storage #181, Warren, OH Christa, Warren, OH February 23, 2017

Staff was AMAZING to work with and went above and beyond to ensure customer satisfaction. I highly recommend this facility to anyone in need of a storage location. Absolutely best experience I've had.

Life Storage #375, Fair Lawn, NJ Alla, Fair Lawn, NJ February 23, 2017

Very happy with my storage experience. Thank you very much!

Life Storage #159, Virginia Beach, VA Andrew, Virginia Beach, VA February 23, 2017

Great customer service! Great property!

Life Storage #330, Columbus, GA Bill, Columbus, GA February 20, 2017

Highly, highly recommend!! Excellent customer service!

Life Storage #578, Boulder, CO Janice, Boulder, CO February 18, 2017

Exceeded my expectations!

Life Storage #344, Beaumont, TX Chasity, Beaumont, TX February 18, 2017

The entire experience was great! From the time I walked in until the time I left. I was smiling just as much as the sales associate. She was very friendly and helpful, as She walked me through the process, she ensured me that I was in good hands. I was blown away by the cleanliness of the storage facility. It was everything I imagined. Thanks Life Storage for a great experience!

Life Storage #857, Fleming Island, FL Tamre, Middleburg, FL February 8, 2017

Carla was so helpful. She made the entire process so easy. She explained in detail what I needed to do. I left feeling very good about my experience.

Life Storage #567, Barrington, IL Rochelle, Barrington, IL February 8, 2017

We were shown all units we were interested in without being rushed. The facility is immaculate and all the features, such as security, access, bathrooms, music was more than we expected. Susan helped us set up our account and get our unit efficiently and explained everything we needed to know!

Life Storage #187, Pompano Beach, FL Melissa, Pompano Beach, FL February 7, 2017

This is a wonderful facility! Mark and David are so helpful. They keep the whole place immaculately clean and are always around checking on the facilities. I feel safe going there at any time. Highly recommended!

Life Storage #057, Alexandria, VA Gwen, Alexandria, VA February 6, 2017

I just have to take a minute and thank Adrian Richards and Brittany Turner for their excellent customer service. They helped me make a informed and cost effective decision. Thank you for your service this company should be proud of you both.

Life Storage #621, West Jordan, UT Doug, West Jordan, UT February 5, 2017

I felt my storage items were very safe and secure. I will store here again when I need storage again

Life Storage #007, Austintown, OH Debra, Waxahachie, TX February 4, 2017

Hello, 2/4/17 I was very pleased with all the helped we received when we rented our unit, and continue receive currently. Thank you Debra & Mary

Life Storage #410, Saint Augustine, FL Marian, Elkton, FL February 3, 2017

I was treated as if I was the most important customer. I do wish the price of the unit I am renting was not so high. I am very happy with the place and the manager. Very nice. Good guy.

Life Storage #627, Westminster, CO Connie, Westminster, CO February 2, 2017

Leita was very professional and upbeat. It was nice to have someone assist you that truly appears to enjoy their job.

Life Storage #329, Columbus, GA Alan, Columbus, GA February 2, 2017

Regina, Was very helpful and professional. She made my first storage unit experience very quick and easy. I was pressed for time and she made sure I got done in a timely manner. Will recommend her to friends and family.

Life Storage #568, Naperville, IL Melissa, Aurora, IL January 30, 2017

I will always store my belongings with Life Storage! We began storing there in Aurora a few years ago and when we moved to the Naperville area I was happy to find a location there as well. Everyone is very nice and I know that my things will be safe there.

Read 1941 more reviews on each of our store pages!