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Customer Testimonials

To be sure our customers are completely satisfied with their storage experience at Life Storage, we survey them at multiple points during their stay. Over 3 years and more than 100,000 responses, we're proud to be able to say that 9 out of 10 customers would recommend us to friends and family. Thank you for putting your trust in us!

Life Storage #479, Chicago, IL JOSE A, CHICAGO, IL January 13, 2017

Olivia is a great customer service person. Very kind, knowledgeable, attentive to our questions and concerns. Bilingual, very educated and professional. We met James very respectful and knowledgeable of work. A great team. Thank you for hiring a high quality staff. Thanks

Life Storage #587, Las Vegas, NV Joe, Las Vegas, NV December 29, 2016

At the Life Storage location where I have items stored, the two Life Storage representatives that manage the place provide me with excellent service and accommodation. Keep up the great service!

Life Storage #553, Libertyville, IL Thomas, Libertyville, IL December 28, 2016

Fast, friendly, courteous service. Asked about my storage needs to offer the right size unit. Very clean facility, easy access to my unit, well lit

Life Storage #009, Westlake, OH Nadine, Rocky River, OH December 27, 2016

The facility is so nice, clean and well kept. The staff have always been extremely helpful. Perfect experience and definitely exceeded my expectations in every way. Thank you!

Life Storage #366, Cincinnati, OH Jessica, Mason, OH December 23, 2016

Great customer service!

Life Storage #314, Arlington, TX Debbie, Arlington, TX December 23, 2016

The property was always exceptionally clean!

Life Storage #609, Longwood, FL Ruth, Sanford, FL December 22, 2016

The employee was extremely helpful and friendly. She suggested moving supplies and was very knowledgeable about how they could help. She was patient and explained everything to me. It was the best experience I've had with a storage facility!

Life Storage #446, Round Rock, TX Betty, Round Rock, TX December 21, 2016

The process was extremely efficient and easy.

Life Storage #430, Round Rock, TX Giac, APO, AP December 18, 2016

The store manager went above and beyond helping my spouse during our move despite the unforgiving weather condition. This has eased the stress and help our move a lot easier. We will strongly recommend this location to our friends and family.

Life Storage #407, Atlanta, GA Heather, Atlanta, GA November 29, 2016

Jon and Israel were great! Friendly, knowledgable, helpful with needed services and products without being pushy. Best experience I have ever had with a storage facility.

Life Storage #769, League City, TX Suzanne, Friendswood, TX November 29, 2016

Very satisfied with the well maintained facility. It is a pleasure to store and retrieve our items here.

Life Storage #585, Houston, TX Shelby, Houston, TX November 29, 2016

What a wonderful experience. Your employee extended herself in little ways that gave me 100% confidence that I was her top priority. Good service is hard to find today.

Life Storage #367, Midlothian, VA Cathy, North Chesterfield, VA November 27, 2016

What a wonderful experience! Jacob was very friendly and efficient. He explained the paperwork thoroughly at just the right pace. I was also impressed at the cleanliness of the facility. The whole encounter made me feel like a valued customer.

Life Storage #505, Port Saint Lucie, FL Eric, PT ST Lucie, FL November 19, 2016

Could not ask for a better or more professional service. Audie went well out of his way to make us feel welcome. He was a pleasure to deal with. Very pleased with the facility, service and security.

Life Storage #378, Decatur, GA Sandra, Brookline, MA October 31, 2016

Extremely friendly and helpful. The store is immaculate!

Life Storage #227, Seabrook, TX Richard R., Seabrook, TX October 26, 2016

Staff and Manager are more than helpful and seem to take pride in the property as if it was their own. This service is not only courteous,I walk away with a sense of safety, that the things I store there are safe, Thanks for the great service!!

Life Storage #414, Woodstock, GA Julie, Marietta, GA October 23, 2016

Excellent customer service! Building well maintained and very clean!

Life Storage #274, Missouri City, TX Tracye, Missouri City, TX October 17, 2016

The staff at the site were really professional and extremely helpful. I would recommend Uncle Bob's over the competitors hands down!

Life Storage #007, Austintown, OH Vicki, Austintown, OH October 17, 2016

Awesome storage facility. Always clean and neat. Never any problems and the staff is great. Thank you for providing a nice place to store my stuff!!!

Life Storage #546, Georgetown, TX Grahm, Georgetown, TX October 10, 2016

I've had other storage units at other facilities over the years, and I have to say that Life Storage is first rate. Thank You!

Life Storage #367, Midlothian, VA Adrian, Midlothian, VA October 6, 2016

The site is excellently maintained and the manager was very courteous and helpful.

Life Storage #254, Humble, TX Christall, Conroe, TX October 3, 2016

This is my second time being with this storage company. The business hours, cleanliness and closeness to my home is very convenient for me but mostly the hospitality and professionalism was my best factor on signing up and coming back.. I had an personal matter come up the first time I stored here and moved my stuff out within a couple of days, Tabitha or the other lady was very helpful on getting me a refund for the days I ended up not using. I met with Dan this time and even though this is my second time storing with them a few months back, he still went over everything with me thoroughly, and provided me with an in store bought lock. Even their call center people are extremely helpful! Rebecca is the best!

Life Storage #232, League City, TX Reuben, League City, TX October 3, 2016

Very professional and always treated with respect. The place is very clean and safe. I would highly recommend this place to my family and friends.

Life Storage #609, Longwood, FL Beverly Mr., Windermere, FL September 29, 2016

We found this facility manager, Lisa, to be outstanding. We had visited other facilities before we actually decided to rent and found Lisa and the other staff member to be informative, friendly, and above all, professional. Their presence made us feel much better about the rental experience.

Life Storage #612, Sacramento, CA Elenor, Sacramento, CA September 29, 2016

I had looked at several storage facilities prior to this one and was surprised at how clean and pleasant this one was. I also like the security and the feeling that my belongings are in a safe spot.

Read 1110 more reviews on each of our store pages!