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Customer Testimonials

To be sure our customers are completely satisfied with their storage experience at Life Storage, we survey them at multiple points during their stay. Over 3 years and more than 100,000 responses, we're proud to be able to say that 9 out of 10 customers would recommend us to friends and family. Thank you for putting your trust in us!

Life Storage #216, Mesa, AZ Teresa, Mesa, AZ April 26, 2017

Very happy with everything. Great location, very secure, friendly staff, good price.

Life Storage #410, Saint Augustine, FL David, Jacksonville, FL April 26, 2017

This is the nicest and cleanest self-storage facility I have ever used. The management of the facility is first rate, and they're extremely pleasant and helpful.

Life Storage #568, Naperville, IL Linda, Woodridge, IL April 26, 2017

Everyone is so pleasant and friendly. The property is maintained in an outstanding way and we feel very secure with our decision to store here. Thanks for an excellent experience!

Life Storage #560, Elgin, IL Amy, Carpentersville, IL April 26, 2017

This was our first time getting a storage unit, so we didn't know what to expect. Everything was top notch and we'd recommend you to anyone looking for storage!

Life Storage #347, Ocean Springs, MS Margaret, Vancleave, MS April 26, 2017

Very professional, clean and friendly. I was absolutely impressed!

Life Storage #721, Columbus, OH Karolyn, Columbus, OH April 26, 2017

Great service from the moment we walked in the door. Entire property is very clean.

Life Storage #344, Beaumont, TX Deloris, Beaumont, TX April 26, 2017

The associates that I dealt with, Brittany and Courtney, they were extremely helpful. They seemed genuinely happy to help me with whatever I needed. If I ever need, or any family member needs to get additional storage for a time, I will definitely recommend Life Storage.

Life Storage #175, Durham, NC Kirsten, Durham, NC April 25, 2017

My check-in process with John was a standout example of customer service. He took time to explain everything, answer all my questions, and did additional research when I had questions to which he didn't already have the answers. He did all this in a friendly, relaxed manner that took all the stress out of moving and storage. That's pretty amazing. Thank you!

Life Storage #548, Algonquin, IL Kathy, Algonquin, IL April 25, 2017

We are extremely impressed with the cleanliness of the storage facility. It's wonderful!

Life Storage #051, Melbourne, FL Debbie, Melbourne, FL April 25, 2017

Very impressed with everything. Great office and facility!

Life Storage #842, Haslet, TX Sean, Haslet, TX April 24, 2017

The location manager is fantastic! She could not be nicer. The facility is clean and well kept but she is the biggest reason why I will use and recommend Life Storage. Very good experience. Thank you.

Life Storage #712, San Antonio, TX Eric, S.A., TX April 23, 2017

Nicole and staff were great! Very professional and polite. The facility was always clean and well kept. I would absolutely recommend this place! Thanks Nicole!

Life Storage #314, Arlington, TX Jim, Arlington, TX April 23, 2017

Professional, clean, and well-kept property. Never worried about the safety of my belongings at the site. Thanks!

Life Storage #597, Las Vegas, NV Ken, Las Vegas, NV April 23, 2017

I was extremely pleased with the staff and facilities. Very nice and easy experience.

Life Storage #597, Las Vegas, NV Bobby, Las Vegas, NV April 23, 2017

Keep up the great customer service and quality storage rooms!

Life Storage #349, Mobile, AL STANLEY, Mobile, AL April 23, 2017

The customer service at this location has been great. Clifton & Robyn have been more than helpful. Keep up the good work!

Life Storage #702, Tampa, FL Miguel, Tampa, FL April 20, 2017

We moved to Florida during a severe NY winter and had to find a storage location quickly. We actually stumbled upon this location, it was convenient to our home, and decided to check it out. We are so happy we did! The office staff is not only super friendly but very knowledgeable and helpful! The location is clean and there is always an employee around the yard working on something. Restrooms are also kept very clean. We were concerned about the rainy Florida weather but our storage unit is very dry and we feel secure in our decision in storing with Life Storage! Great Job!

Life Storage #732, Hillsborough, NJ Donna, Hillsborough, NJ April 19, 2017

Best experience with the facility in Hillsborough, NJ! Staff was tremendous in helping meet our needs.

Life Storage #388, Spring, TX Catherine, Spring, TX April 19, 2017

Everything was great & went as smoothly as possible considering how quickly I needed the space! Thanks for making it easy!!

Life Storage #447, Matawan, NJ Dailla, Sayreville, NJ April 18, 2017

Everything was done properly professionally and I enjoyed the associates helpful benefits she was awesome wouldn't trade her for the world .

Life Storage #730, Toms River, NJ Deborah, Toms River, NJ April 18, 2017

Gina was FANTABULOUS ! Very down to earth, answered my questions immediately and went out of her way to accommodate me! I will definitely be referring business your way because of her service.

Life Storage #186, Hollywood, FL Vanessa, Pembroke Pines, FL April 18, 2017

The customer service person that took care of me was very knowledgeable, he was alone and busy but he managed to take care of everyone in a timely manner, he proceeded to explain everything from pricing to the lock and of course the key pad. I will definitely recommend this place as a good solution to ones storage needs.

Life Storage #025, Savannah, GA Susan, Pembroke, GA April 18, 2017

Yolanda was absolutely wonderful . She not only was kind and patient but she called me by my name when I came into the office 3 days later. I am very pleased with my choice to have my possessions stored at Life Storage!!

Life Storage #710, Dallas, TX Chuck, Dalllas, TX April 2, 2017

Very knowledgable staff from the manager on down. An enjoyable experience. Thank you!

Life Storage #031, Williamsville, NY Ron, Ellicottville, NY March 30, 2017

I have been using Uncle Bob's and now Life Storage (#031) at 8161 Main St. in Williamsville NY for nearly 3 years. The operation is very professional and clean. Heather and the other staff there are very organized and helpful. They are always making sure I have everything I need. I can see they really care about their customers.

Read 1984 more reviews on each of our store pages!