Over 2,000,000 Customers Served

"I was beyond impressed. I’ve used a number of storage companies in the past. This one was by far my favorite. The only thing I was not a fan of was the fact the gates closed so early. This unfortunately could be a deciding factor the next time I have storage needs."

"This was my first time renting a storage unit and it was extremely clean. Andrew went above and beyond with customer service, I even took him a bag of chocolates because I appreciated all that he did. It was a great experience and I’m happy to refer anyone as I encounter quite a bit of people as a real estate agent. Thank you so much."

"The manager of the St. Charles storage facility, located at 2661 Veterans Memorial Parkway, is excellent. I was surprised that he would greet me by name given the number of clients this facility has. He is why we rented a second storage unit at this facility."

"We were impressed with your Moccasin Wallow location. We were greeted cordially by Parker who explained the different units available. Our unit was clean and we were happy that the building was air conditioned. We have told our friends at Imperial Lakes Estates to check you out if they need storage. Thanks again, Parker for your professionalism and your kindness."

"It was super easy to setup everything I needed online before arriving. The employee working in the office when I closed out my unit was very kind and professional. It was a pleasure speaking to him!"

"Kia was single-handedly one of the best employees I’ve ever interacted with. She was so kind and helped me in my difficult situation with a smile and answers for every question I had. She is the reason that I will keep coming back"

"Bart, the manager of 300 Stillwater Ave, Stamford, Ct is an excellent manager. He was professional, courteous, always willing to assist and a problem solver. The City of Stamford had positive interactions with Bart and his staff. It was a pleasure working with Bart and his team. Danielle Scholar City of Stamford"

"I was moving from a different state and needed somewhere to store my items until my place was availability for me to move in. The location on Clay Henry was amazing! The woman at the front desk was extremely helpful and always so nice. She even brought my check out forms to my unit to save me a trip to the front desk on my way out. I would highly recommend to anyone looking for a well-kept facility with incredible staff with the best rates around!"

"Alexis is the best! She is not only always helpful and kind. She also very supportive in ways that are not always necessitated. Here's what I mean by that. Our budget recently took a hit and we downsized from a 10'x15' room to a 10'x10'. There were various locations available. Alexis recommended that we consider the room directly across the elevator because it's actually a 10'x12' and would give us a bit more room. I gladly accepted her counsel. She cares about her customers and it really shows. Everything runs like clockwork under her. In my book, Alexis makes LifeStorage look good every single day."

"The staff at the Naperville Life Storage location were amazing. I always had excellent interactions with them. My primary interactions were with Ginger and MaryAnn. They were always very helpful and proactive."

"Miss Tamika Green was the greatest representation of your company please let her know that. I appreciate her completely the storage experience was absolutely the best. valerie J"

"Love everything about the facility! My unit is perfect. Sales person showed everything I needed to not and was very knowledgeable. I really appreciated her."

"I always felt safe when I came to the facility and was extremely pleased with environment. The personnel were friendly and very helpful. My storage experience at this facility could not have been better."

"Brian was SO helpful! The facility is great but having a terrific person running it as a manager is the key. He was upbeat and pleasant. I joked with him as I would visit my locker…over 7 + years! it was so nice to see the same person there the whole time."

"This was my first time using Life Storage services and I will only use Life Storage in the future. Great experience and wonderful on site staff and friendly website."

"It's the cleanest storage I have ever had! awesome people in the office!by the way, just moved into the next building!"

"The place is very clean and the entire area is always nice. The employee, Nancy, is the nicest person ! Always nice& helpful ."

"Your staff was well trained, hard working, and helpful. Especially takyneisha (uncertain of spelling). Anyways, she was amazing!"

"Jan is a great manager and helped me with my needs not only immediately, but he went above and beyond to make sure that my needs were met, keeping my best interest in mind. Great man."

"We felt our belongings were safe and secure, and the warm and friendly staff made us feel like family. If ever we need storage again, we know where to go."

"It would not have been possible to receive better service than were received. Managers were always available to help and provided assistance above and beyond what was expected. Exceptional service all around !!!"

"I really appreciated the young lady advising two storage lockers! We put all our fathers stuff in them and then downsized to one. I was very distraught after his death and she really helped me think it through. Thank you so much!!!!!"

"Hello I was a customer for five years or more. And not one time do I have a complaint about anything. you guys are the best I would definitely recommend you to anyone. And if in the future if I ever need it again I would definitely come to you"

"Chryshilla Keeney was very knowledgeable and helpful to me in a really stressful time. She let me talk, haha. Handled everything quickly and efficiently."

"It was important to me to have both temperature and humidity control, so that is a wonderful option you offer."