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Customer Testimonials

To be sure our customers are completely satisfied with their storage experience at Life Storage, we survey them at multiple points during their stay. Over 3 years and more than 100,000 responses, we're proud to be able to say that 9 out of 10 customers would recommend us to friends and family. Thank you for putting your trust in us!

Life Storage #230, Brewster, NY Robert, Danbury, CT June 24, 2018

The storage building and the specific unit was very clean and tidy. The manager Matt, at the Brewster facility was top notch and helpful. I would absolutely use Life Storage should I need a storage unit, and would definitely recommend it.

Life Storage #242, Syracuse, NY Benjamin, Panama, NY June 23, 2018

I had a great 2 month stay. Excellent service, very personal. Clean facility. Great price. Nice job Life Storage!

Life Storage #457, Peachtree City, GA Richard, Fayetteville, GA June 23, 2018

Awesome experience. This was the first time I have used a storage facility. If I have a need in the future I will be looking for your company again. Thanks

Life Storage #613, Sacramento, CA Clifford, Kings Beach, CA June 23, 2018

Best storage facility ever!

Life Storage #825, Hammond, LA John, Hammond, LA June 23, 2018

Very positive experience. Thank you for the outstanding service!

Life Storage #705, Garland, TX Debra, Garland, TX June 23, 2018

Having to move after 29 years was very traumatic for me. Lifestyle Storage made it so much easier,the staff is awesome.They are flexible and they always make you feel important. It was one part of that move that I didn't need to stress over. Thank you so much.

Life Storage #568, Naperville, IL Andrew, Charlotte, NC June 23, 2018

My move in date was delayed and the call center person I spoke to first was very understanding of my predicament; she put me in touch with the local facility and I secured 2 lockers. They were awesome to work with and understood I was very temporary (less than 2 weeks) but wanted to be sure I was taken care of nevertheless. So happy overall.

Life Storage #044, Riverdale, GA Stan, Riverdale, GA June 20, 2018

I have with life storage for a while now. And I like the customer service there. The staff is always friendly and knowledgeable. Property is always kept clean. Which is something I like. And the manager. Kenya is very nice and friendly and everything that a true customer service person should be.

Life Storage #483, Fort Myers, FL William Keith, Fort Myers, FL June 19, 2018

Michelle in the south Fort Myers location was kind and courteous. Explained everything thoroughly. Very pleased with her and the facility

Life Storage #215, Mesa, AZ Ashlee, Mesa, AZ June 12, 2018

This is the 3rd time I have rented from LifeStorage at this location! It is very well maintained and I have always been pleased with the customer service I have received!

Life Storage #415, Cary, NC Sandra, Cary, NC June 9, 2018

I love this facility. I've been using it for about 10 years now. I've had various units in various sizes. The people who manage it are great.

Life Storage #176, Durham, NC Rebecca, Hillsborough, NC June 6, 2018

Have been incredibly satisfied with the cleanliness, professionalism, and convenience of this storage facility.

Life Storage #051, Melbourne, FL Michael, Orlando, FL June 3, 2018

A great experience over the 19 years we had a storage unit here

Life Storage #450, Lakewood, NJ Anonymous, Toms River, NJ June 1, 2018

Whenever I come in to my unit, the staff, whether in the office or outside well always wave hello. very friendly, warm, and welcoming place

Life Storage #504, Arlington Heights, IL Tangineka, Elgin, IL May 31, 2018

Paul at the Arlington heights location did a wonderful job with helping me and taking his time with showing me how everything works and how to access the elevators and to use the locks he was very helpful and polite

Life Storage #562, Matteson, IL Joyce, Conway, AR May 31, 2018

The process was quick and the associate very knowledgeable. I have rented several spaces in different states and this was by far the best experience.

Life Storage #349, Mobile, AL Sussan, Mobile, AL May 26, 2018

I am Pleased beyond words! The Staff, Mr. Clifton and Ms. Robin were Genuinely Friendly and Professional each and every time. My Unit was spotless when I first stored my items and there were zero bugs or mold when I took them out of this non-climate controlled unit 7 months later. The entire facility is well designed and maintained. The drainage system is the best I have seen in any storage unit, this made me feel at ease about the protection of my belongings. The whole operation of your business is SIMPLE, SAFE and EFFECTIVE yet AFFORDABLE. THANK YOU LIFE STORAGE!

Life Storage #484, Vero Beach, FL Nadine, Vero Beach, FL May 26, 2018

The overall experience I received from Carol at the LifeStorage location of 5000 Atlantic Avenue, Raleigh, NC 27616 was superb!! I have made comments on another comment box (not sure if it was rec'd); in any case let me repeat myself. I made a trip this past Saturday, May 19, 2018 to North Carolina from Vero Beach, Florida. I have had a storage unit at LifeStorage for 6+ years. I also have a LifeStorage in Vero Beach, Florida which I was moving my contents to Florida. Carol was made aware of this transition and was extremely helpful to me in the plan process. She is a very invaluable employee of LifeStorage and a great asset to your company. I could not have accomplished all that took place without her assistance, training, suggestions and overall excellent support. I could speak volumes of praise for all that was done to assist me in this move/matter of Carol. Thank you, thank you, thank you in the most immense gratitude for all that provided to help me in my transition...

Life Storage #922, Midlothian, VA Michael, Midlothian, VA May 26, 2018

Every employee I’ve ever met there was very friendly and hopeful. There is a great staff at commonwealth 20 location best I have ever seen from any storage business. If I ever need a storage facility again I definitely will return without question.

Life Storage #843, Margate, FL Nicole, Boca Raton, FL May 26, 2018

Mike is always very helpful. I've had my 3 bedroom houseful of stuff there for 2 months now during my relocation process. I am happy to say that my stuff is safe and climate controlled happy. I was especially concerned about the level of humidity in Florida and whether my musical instruments and other things would be ok. I'm happy to say that Life Storage is exceptional at managing the heat and humidity here. Thank you for making my transition a pleasant one.

Life Storage #521, Salisbury, MA Angela, West Newbury, MA May 26, 2018

Courteous, friendly, prompt service both when I appeared in person and made the call to book. Have already referred others here.

Life Storage #158, Chesapeake, VA Christopher, Portales, NM May 25, 2018

The tour, how genuinely nice the lady was who helped me. She understood my situation and was more than willing to assist me in any way she could to ensure I was taken care of and my needs were met with my storage situation. Grounds are very nice, security seems to be on point. I am comfortable being on deployment with my life, essentially, being in your storage facility.

Life Storage #307, Ballwin, MO Charles, Ballwin, MO May 25, 2018

When I first applied for a locker, the employee went out of his way to find the right locker for me. I own a classic car which I store. It sits low so the employee found a locker in an area with the levelest access road. Great customer service

Life Storage #353, Pensacola, FL Doris, Pensacola, FL May 25, 2018

Debbie couldn’t have been any nicer or more helpful. She explained everything clearly and helped me make all decisions in a very professional and positive manner. I would recommend her to all my friends who need storage.

Life Storage #725, Dublin, OH Carol, Dublin, OH May 25, 2018

I have never rented a storage space before. All options were thoroughly explained, free truck, online reservations, and packing resources! So much more than I expected.

Read more reviews on each of our store pages!

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