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Customer Testimonials

To be sure our customers are completely satisfied with their storage experience at Life Storage, we survey them at multiple points during their stay. Over 3 years and more than 100,000 responses, we're proud to be able to say that 9 out of 10 customers would recommend us to friends and family. Thank you for putting your trust in us!

Life Storage #792, Henderson, NV SUBHASH, Henderson, NV July 23, 2018

Pamela was terrific from the day we rented to the day we checked out. She is a super duper human being with a very pleasing personality. You are lucky to have her in your organization.

Life Storage #712, San Antonio, TX Logan, San Antonio, TX July 23, 2018

The young lady at the front desk was very helpful. She had the same prices as the other competitors but it was because of her prompt answers and professionalism that I decided to go with Life Storage.

Life Storage #786, Scottsdale, AZ John, Scottsdale, AZ July 23, 2018

The team there was great. I was always greeted with a smile and offered refreshments (a very nice touch at a storage facility). The property was clean (even the bathrooms) and a perfect temperature was maintained. I used the moving van provided and the process was seamless. Thanks for everything!

Life Storage #735, Brick, NJ Nicholas, Jackson, NJ July 23, 2018

Mike was outstanding. I only rented my unit for a little while due to waiting to close on a new house. Not only was I able to get the unit the same day as reserving it online, but the moving truck was available which helped greatly. Highly recommend

Life Storage #158, Chesapeake, VA Donna, Chesapeake, VA July 23, 2018

We have rented several storage units over the years and Life Storage far exceeds any that we have ever used. Very clean, professional staff, user friendly website and payment process. We have already highly recommended Life Storage to several friends and family.

Life Storage #364, Ridgeland, MS Charlton, Shreveport, LA July 23, 2018

Your agent, Kathy Nadolny exceeded our expectations. The computer system was down on the afternoon we were checking in, but she stayed late to get us settled. We needed to get our items into storage so we could drive back to Shreveport, LA that night. If she hadn't stayed, we would have had to have gotten a hotel and checked in the next morning. We're so grateful Kathy was on duty and cared about our dilemma. Charlton M

Life Storage #252, Dallas, TX Philip, Dallas, TX July 23, 2018

The store manager, Ralph, is extremely knowledgeable and helpful. He managed a couple of scheduling mistakes that I made with grace and helpfulness. Customer service is fully understood by this kind gentleman.

Life Storage #505, Port Saint Lucie, FL Ovidiu, Port St Lucie, FL July 23, 2018

Thank you Kathy, you offered me a great place to rent for a great deal. Will recommend to all friends and will return soon!!

Life Storage #002, Lakeland, FL Carmine, Lakeland, FL July 23, 2018

Good facilities, staff and security. I was very pleased with everything. Will definitely use Life Storage in the future and will recommend to others.

Life Storage #178, Salem, NH Jason, Salem, NH July 23, 2018

I had a few different storage units at this location for the past couple of years. I was always impressed about how professional both Dennis and Mason were. Both of the guys were extremely friendly, informative, and helpful! The service here is way above the majority of local competitors. Thanks again guys!

Life Storage #863, Henrico, VA Cheryl, Glen Allen, VA July 23, 2018

I really enjoyed using Life Storage. It felt clean and safe; the carts were almost always available and when they were not, people were great about sharing. This was an important part of our home sale and move and the support we received from the Life Storage team was great. Thank you!

Life Storage #276, Round Rock, TX April, Pflugerville, TX July 23, 2018

My location of choice is store #276 - they are amazing to work with. You can tell they take pride in their job and ability to provide the best customer service! I could never fathom using another company for our FREQUENT storage needs.

Life Storage #220, Phoenix, AZ Brian, Phoenix, AZ July 23, 2018

2nd time renting a locker here!! Always friendly staff and clean facility!

Life Storage #523, McKinney, TX Bill, McKinney, TX July 23, 2018

The Life Storage units that we utilized were a great part of our move. The facility was easy to access, move in and move out, and provided everything we needed. Staff was always friendly and helpful. Great experience.

Life Storage #423, Phoenix, AZ Ruben, Glendale, AZ July 23, 2018

Everything and everyone was very helpful making my decision to get a space even easier plus just feels safe there

Life Storage #536, Wildomar, CA DeAnn, Temecula, CA July 21, 2018

The employee who answered our questions on the phone was the same employee we saw when we brought our trailer to storage. She was so pleasant and helpful and also remembered us from the phone conversation. I wish I could remember her name. VanDanner is the only other name I see on my contract, so I don't know if that might be her name or the manager's name. She is an asset to your company and her customer service skills are excellent.

Life Storage #345, Huntsville, AL Ada, Brownsboro, AL July 21, 2018

The onsite manager went above and beyond his service to assist me. I inform him that I was deploying with the military and he ensure ALL my needs were met before I left in March 2018. During my tour, anytime I call for assistance they are extremely helpful to myself and my family members who are taking care of my personal needs in my absence. Very impressive.

Life Storage #709, Columbus, OH JoLayne, Columbus, OH July 21, 2018

I have never had to rent a storage space so I didn't know what to expect. I was super happy with the price and the readiness of the space as I set up the registration just before I moved to town. The location is really convenient in regards to the place where I'm living for the next few months, and I'm thankful.

Life Storage #195, Hollywood, FL Vicki, Hallandale, FL July 21, 2018

Great experience at Life Storage with your Female Associate who was there to help me on both occasions at the Dixie Hwy Store in Hollywood. Very happy with her attitude, service and she is very friendly and kind. Thank you. This is my second time renting space at that facility.

Life Storage #495, Camillus, NY Cathy, Camillus, NY July 20, 2018

I wanted my things in a clean and well kept location close to my home. The unit was beautifully clean and less than a mile from my home. Very happy!!!

Life Storage #356, Pensacola, FL Sim, Pensacola, FL July 20, 2018

Agent Star Tedder represented your company in a kind and professional manner. She is an excellent representative and deserves a raise. I wish all businesses had employees like her as she is a true pleasure.

Life Storage #873, Beaumont, TX Marcia, Beaumont, TX July 20, 2018

I truly appreciated the service we received at Life Storage (1501 N 7th St, Beaumont, TX 77703) from Angela Trahan. I admit, I was skeptical of the location, but when I saw the property was well gated and the storage area is inside an AC building and numerous security cameras inside and outside of the building I felt at ease. On the day of the movie in, I called Life Storage to confirm my space while the movers was putting my stuff on the truck. No answer and I did not leave a message. About 15 minutes later I received a call from Ms. Trahan stating she missed my call (I was totally impressed). When we arrived at Life Storage she had my storage open and waiting for me. However, I underestimated my storage space and needed a larger space, without any hassle or problems she showed me larger storage spaces. She was very friendly and pleasant, I can tell that was her personality. While we were reviewing the contract the phone rang and she said, "I'm sorry but I'm not going to answer...

Life Storage #222, Westbrook, ME William, Portland, ME July 19, 2018

All representatives were great to work with, smiling, laughing and joking with us. Very personable.

Life Storage #500, Columbia, SC Lisa, North Charleston, SC July 19, 2018

Britany was amazing. She processed the agreement quickly, explained everything and got me to my unit. It was pouring down rain and she got us paper towels to wipe off things before we stored them. I had a problem with the lock we purchased and again she was there to help. Awesome customer service!

Life Storage #893, Queen Creek, AZ Mark, Layton, UT July 19, 2018

We were traveling from out-of-state with a large rented moving truck. We got caught in rush-hour traffic,and we were trying to make it before closing time. Associate David said he would wait for us to arrive, if we could be there before 10 after the hour. With minutes to spare, we made it! David was wonderful! He took his time explaining things, gave us the "tour" and welcomed us to our new storage units! He even went out of his way to accomodate us! We are a Military Family, have used storage units all over the U.S., and Life Storage #893 is the cleanest, and most well-operated storage facility that we have EVER encountered!! Video surveillence, restroom, climate-controlled, the staff tour/inspect/clean the facility all day long! HIGHLY RECOMMEND this facility!

Read more reviews on each of our store pages!

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