Self Storage Facility near Sears Corners in Brewster, NY 10509

"I cannot say enough about the customer service here at the Brewster facility. In a world where customer service has all but vanished.. Leah and Matt are extraordinary. I had a little billing issue.. not only was Leah on top of it.. she did it with a smile and made me feel as though my issue was important.. I would recommend anyone here. Fantastic facility, clean, accessible.. and if you have ANY issues.. they are more than happy to help. Id give 1000 stars if i could. And just fyi.. i dont ever leave bad reviews.. but I only leave good reviews when deserved. Thank you Leah and Matt!!"

"Matt & Leah are great and keep a very close eye on things. I didn't have a single problem in the several years I rented here and, if I didn't move out of the area, would certainly have kept renting here."

"very helpful staff to resolve problems"

"Matt and Leah are great staff. Helpful, knowledgeable, and courteous. Made storage simple and easy. 👍"

"Friendly staff, clean facilities"

"Matt and Leah are so helpful to all their clients they always go over and beyond to help very much appreciate it"

"I rented here for a few years and just moved out. It was really a very convenient place to rent from and was able to access it fairly easily from outside whenever I needed to. The staff is the friendliest in the industry hands down."

"It started about a month ago when I went online for local storage places near me. I came across LS and my wife and I decided to go in ask more detailed questions than I read online. I met with Leigh who was extremely pleasant and very very helpful. We had about 20 detailed questions which she answered all of them patiently. At that we felt very comfortable and reserved a 10x20 room with no money down. Two weeks later I received a phone call from LS rep Matt. It appeared they updated their computer system and my reservation got deleted by mistake. As an extra measure, He called to confirm if we still wanted the unit. After confirming that we still wanted the unit, we were given an additional two weeks reservation extension. Wooow. I was also notified that I would get a reminder phone call two days before the reservation ended to make a final decision and payment. That same day I met with the “dynamic duo”(Leigh and Matt) and completed all the necessary paperwork. Those two reps worked perfectly together. Matt placed a lock on my unit for me as I ambulate with a cane and it was kinda a long walk for me. Leigh did the computerized details. Every possible question about late fees, monthly increases, insurance coverage, storage items, entry/exit of unit and early cancellation were answered by both of them patiently. I mean patiently. I spent about an hour going through everything. As a side note, Matt even shared some of his chocolates and offered me water as I felt my throat get dry and started coughing. Lol. In concluding my review, I truly felt like I made the best choice in leveraging LS instead of a different storage facility. I felt their customer service is a 10/10 and so far this has been a 5⭐️ experience. Thanks again Leigh and Matt."

"Great people very pleasant and helpful with my storage experience."

"Fantastic customer service! Always very helpful and happy to discuss my account with me! The lot feels secure and very clean. I’m glad to have a place like this nearby!"

"Matt and Leah (managers) went above and beyond to make my experience a pleasant one."

"After moving from another facility that was just getting over priced, the Manger Matt made everything super easy, he was friendly and very professional! He was available for all my questions and concerns and really made the process an absolute breeze! I highly recommend this place and speaking with Matt! :)"

"It would not have been possible to receive better service than were received. Managers were always available to help and provided assistance above and beyond what was expected. Exceptional service all around !!!"

"The only thing would be to get more rolling trolled to bring stuff in and out. They make life easier but are hard to find."

"First time there . The reviews are 100% true. Spoke to Matt, really informative , helpful, and nice. Here I am reviewing! Adding to stellar reviews!"

"Wasn’t expecting a really good experience with this trip here But Matt and Leah were exceptional,professional,experienced and made this a Breeze Great to meet them both"

"Matt and Leah are exceptional. The experience was easy and enjoyable. They are AWESOME. I couldn't rave about them more. Really great and helpful."

"Wonderful customer service from Matt and his team for over 20 years!  Always helpful and professional and I would recommend this facility without hesitation."

"Matt & Leah were super helpful in getting me a unit. Not only did they help me over the phone to find the perfect storage. They helped me and made me feel comfortable in person. Thank you so much."

"Woman I met with initial key pickup and dropping off at the unit. Goofed and put the care package in the stall when you need something in it to get in the stall"

"I have been renting for a very long time and Matt the manager and staff have been extremely helpful, professional, very friendly and well mannered. I could go on and on. I always find the place very clean and easy to access. I will continue to store and recommend to anyone who would like to."

"The managers, Leah Rich and Matt Frehill, are awesome! They made clearing out my storage unit a breeze. I would recommend Life Storage in Brewster over all other storage facilities, hands down."

"Been with Life storage for alot of years.. They are the best in customer service. Matt and Leah are always so helpful and kind."

"Life Storage’s staff is excellent. They’re professional and courteous, and in the three or so years of renting multiple units, they’ve been great to us."

"Matt and Leah have turned a difficult situation into an entertaining one just by being themselves. Moving is hard, life changes are harder, so happy to find this light in the darkness!"

"What can I say besides AMAZING!! Wonderful customer, clean space, easy transition, great deals. Best storage company I have ever used. Highly recommended!!!"

"I highly recommend life storage Brewster New York ~ Matt and Leaha managing the space are two amazing individuals kind and attentive bringing the the Best to your moving experience ~ A Special Thank You Hands Up 🙌 to Both Matt and Leaha ~"

"I've been storing item with them for about 8 years. Matt is fantastic, very easy to deal with and always willing to help out with any issues. I recently changed units and worked with Leah, who was also fantastic. Very happy with them, and I highly recommend the facility."

"While downsizing to a smaller home, I was in need of putting some of my stuff in storage. My first time putting anything in storage, I went with the closest facility which was the best decision I ever made. Leah and Matt were so welcoming and easy to work with and always greet you with a smile. The facility is clean and well lit and I did not hesitate leaving my belongings there. I only rented the unit for a short period but if the need arises again, I would not hesitate and would highly recommend this facility. Thanks again for making this such an easy process."

"As someone who's been renting spaces for many years at Life Storage I just have to say that Matt and Leah have always treated me with a true "Customer Comes First" approach which is so refreshing to find in today's world. I had to scale down to a smaller unit this month, so I stopped in today and Leah, as always, went out of her way to make sure the transition was smooth, easy and efficient. Over the years, Matt and Leah have never failed to make me feel at home and that's why I wouldn't consider going to any other storage facility. If you are looking for a unit, do yourself a favor and stop in or call. You won't be sorry."

"Leah Rich was awesome and went above and beyond with helping me transfer my unit would recommend this facility to anyone"

"Life storage in Brewster NY was a terrific solution for me in between a home sale and move. It was easy to set up an account, the facility was easy to access day or night, security and lighting were good, space was clean and climate controlled. The staff were all friendly and provided good moving contacts as well. All in all a positive experience during a trying time. I didn't have to worry about a thing. Thank you to all at the Brewster Store!"

"Signed up to rent a space a month or two ago, and could not possibly have asked for better customer service.  From initial inquiry and review of the space, to setting up and paying for the unit and moving in, the managers Matt and Leah have been extremely courteous and helpful.  Matt noticed that I inadvertently didn't lock my unit one day, called me, and since I was out of town, put a temporary lock on it until I could get back.  Highly recommend!"

"Signed up to rent a space a month ago, and could not possibly have asked for better customer service. From initial inquiry and review of the space, to setting up and paying for the unit and moving in, the managers Matt and Leah have been extremely courteous and helpful. Matt noticed that I inadvertently didn't lock my unit one day, called me, and since I was out of town, put a temporary lock on it until I could get back. Highly recommend!"

"Matthew was so helpful, thank you so much. If you need a place that's safe and affordable this is your place."

"Most terrific helpful people. Always wonderful. Great service. Really like them"

"Matt and Lea work hard for the customers. We have been renting for years, We were there when they had the fire, and Matt kept us informed and assisted us on insurance issues. We returned after the facility was restored. The only issue is the cost keeps going up a lot each year. Over a 15% increase the last time. We know that the Mgr. Matt has nothing to do with that."

"Fantastic experience here. Clean, friendly, and always get you the best deal. Will be returning!"

"Such a nice team that knows how to handle the stress of moving. Makes sure everything is good on everyone's end. Very nice team!"

"Awesome storage Location been going here for a while now. Manager Matt and Staff are awesome and a pleasure to talk to. Thank you for the excellent service."

"Matt and Leah made this process so easy.  I've been using this storage unit for several years and I have no complaints whatsoever.  The staff are so helpful and friendly. The only reason I left was because I'm moving.  Thank you Matt and Leah for helping me breathe easy."

"Great to rent a storage spot here. Very quick and easy online. I highly recommend it to everyone."

"Perfect facility and Unit for my short term needs!!! Leah and Matt are very helpful and knowledgeable. They will definitely makes sure to find the right size unit for your budget!!! I highly recommend Life Storage Brewster!!!"

"The best"

"Excellent service. Very helpful."

"Rented storage unit from Life Storage for many years now and always am given great service. Anytime I have a question or need something, they are very willing to assist with a pleasant smile. Nice people. The facility is secure and storage areas are well lit. The prices for storage bins are very reasonably in comparison to other storage places. I would highly recommend this place."

"Excellent! Rented storage space from Life Storage for over 10 years. Matt, manager and Leah asst manager, are both very helpful, extremely knowledgeable and fantastic to deal with! Place is well kept, neat and clean. Would highly recommend."

"I would highly recommend the Brewster location. Matt, the manager, was very helpful and the buildings and grounds very well kept. Thanks to Matt and his staff for a stressless storage experience."

"Matt was very helpful, took me through the process easily.  Great customer service!"

"I’m a Six year tenant. Matt and Leah are absolutely amazing. The customer service is definitely 5 star. And accommodations are also. Highly recommend."

"I can not say enough about the long time manager Matt of this location. He was the manager when when it was another name during a horrible fire where we all lost so much, but when I needed to rent a space again yrs later he was why I chose them. His asst mngr Leah is just like him and they both go above and beyond with exceptional customer service. It was very hard for me to have to move my stuff out based on extremely high price increase, but also not because of them and just the franchise itself. Had it not been for that huge increase I wouldn't have left. The facility is always clean and both Matt and Leah are amazing."

"Whenever I had any questions or concerns they were swift with an answer. When I decided to upgrade my unit they showed me the new one before approving the upgrade. It is definitely worth the service."

"I had three separate units at this facility over the course of 18 months, some humidity controlled and other normal storage. Matt and Leah were extremely friendly and professional. Will use this facility again if I ever need storage."

"Matt and Leah were incredibly professional, helpful, flexible, and accommodating. It was very easy to work with them and my family was very grateful for that."

"Matt and Leah are very knowledgeable and great to deal with. Plenty of lightning and carts. Clean And tidy. First time ever using a storage facility. Matt and Leah made it painless."

"This self storage is brilliantly managed. I have had many storage units connected to my work for decades and this one stands above the rest. Why? Matt, the manager, and his staff are fantastic. They are responsive, they care, they keep the place clean and they are always helpful."

"Greetings, Leah Rich associate manager and Matt Freehill manager were extremely helpful, and made the business of selection and renting the unit easy. They were particularly helpful with the on line access and payment assistance. It was a pleasure to interact with them. It would be great for our culture if they could train staff and be the model management for businesses. Thanks so much. Geri Smith."

"Matt and Leah are professional and respond quickly to all questions and sufficiently maintain the property. They have been a pleasure to work with. I highly recommend Life storage in Brewster."

"Very professional, competent, and accommodating. I emptied my storage unit a day after I was auto charged for the next month abd they refunded me in full. Facilities are clean and organized."

"Matt and Leah are wonderful to work with, professional and respond quickly to questions and concerns.  Having 24 hour Access to the facility has definitely come in handy."

"Excellent location....very secure, safe, and affordable. Matt is extremely kind, competent, and helpful. The best storage experience I've ever had, and I've had a few! Thanks guys! ~ Jay Leavitt (Jennifer Leavitt's son)."

"Fair prices, well maintained facility, and the staff is ALWAYS kind and helpful."

"Matt and Leah , awesome to deal with.thank you both."

"Good choice of units. Great location Professionally run. Getting to be a little pricey to store things though."

"Matt and Leah are AMAZING and FANTASTIC! Five stars are not enough to describe their level of service. We are currently renting two storage units and receive frequent, large deliveries. They are both ALWAYS so accommodating and assist our drivers, from giving them access, to breaking down the pallets and moving boxes inside, rain or shine. They always keep me informed and offer their help. On one occasion, we  were about to be late with our payment and Leah called me to remind us that it was due. I cannot thank them enough for their work ethics, friendliness, and professionalism. Thank you both so much, Matt and Leah!"

"Outstanding customer service! Leah is always very professional and pleasant to work with. She is diligent, kind and considerate. Always leave feeling good! Matt is also great to work with and very accommodating! His professionalism and eagerness to assist makes it so worthwhile using Life Storage"

"Nice place but they keep jacking up there rates for storage. They start out low then raise the price"

"Awesome service! and great location! I highly recommend Brewster Life Storage"

"I've stored with Lifestorage in Brewster over the years and Matt Leah and the rest of the team have been absolutely fantastic!"

"Great company, great location, great staff."

"If I can give them more stars I would. Honestly the best people working there. No matter the question or how many times you ask, they will always respond. I was nervous going to my storage unit by myself and they did not hesitate to drive down there. They were also sweet enough to help me with some boxes. The climate control units are big, my husband and I haven't had any issues. I would definitely recommend checking them out if you are looking for a storage facility!"

"Bye Nana' storage unit"

"very nice and helpful people at the front desk."

"I have been renting here for 10 years. Matt and Leah always take the best care of me. The place is secure, clean, well lit! I wouldn’t go anywhere else. I’ve compared rates and you get the right size for the money. I’m moving back in, in October! The service is friendly and efficient!"

"Extremely friendly and helpful. Definitely went above and beyond and made the experience very easy for my wife and I. Would 100% recommend for anyone moving and needs storage."

"My experience with the Brewster NY Life Storage location far exceeded any of the other past storage experiences in the past..."

"This was a highly satisfactory renting and storing experience. Matt runs a very friendly and communicative Life Storage facility and I cannot recommend his services more highly. During COVID he has always been very engaged with customer needs, has always kept the facility free of snow build up and other obstacles, and is always willing to go the extra mile for the customer. If I ever find myself in Brewster again with a storing need, I will go to Matt."

"I hate to even give this place one star. I agree Leah and Matt are fantastic. The district supervisor is awful. I had water and mold damage in my unit.  They don't clean the facility, there are cobwebs overhead and they advertise temperature controlled but have no generator. They will not notify you if the electric goes out and by the time you get to your unit the stuff is ruined. I spoke to three other people who had water and mold  from this facility. When I went to close out my unit there was a man in the reception saying he was coming to check on his unit because his friend l, who also had a unit, had significant water/mold damage I can't stress enough to not use this facility if you have anything of value."

"Great people, Great service every time! I use this site, even when it is more convenient to use a closer site because of the exellent service and staff!"

"The staff at Life Storage in Brewster were beyond accommodating and helpful. Anytime I called to ask questions, set up a unit, moving out of the unit, etc, they were always polite and willing to go the extra mile to help me out in my circumstances. I am grateful that I chose this place to hold my storage and I would MORE than recommend this space to anyone looking for a storage unit in the area."

"I’ve been a customer for a long time. This facility and it’s staff are fantastic"

"Life Storage in Brewster NY is an awesome place. With both climate controlled spaces and other huge non-climate controlled spaces we found the space we needed. Matt and Leah both were more than helpful with their suggestions and quick responses to our calls. It took us a while to get into and later out of our spaces. We had a plan but we needed a few more resources and it was wicked cold out. Matt and Leah told us who we could call and when we did, things went so much more smoothly. And being able to warm up in the office occasionally and use the restroom was extremely helpful. I am writing this to let Life Storage management know that Matt and Leah provided wonderful support and encouragement. I could not be happier. I would definitely use Life Storage in Brewster again."

"Life Storage in Brewster NY is an awesome place.  With both climate-controlled spaces and other huge non-climate controlled spaces we found the space we needed.  Matt and Leah both were more than helpful with their suggestions and quick responses to our calls.  It took us a while to get into and later out of our spaces.  We had a plan but we needed a few more resources and it was wicked cold out.  Matt and Leah told us who we could call and when we did, things went so much more smoothly. And being able to warm up in the office occasionally and use the restroom was extremely helpful.  I am writing this to let Life Storage management know that Matt and Leah provided wonderful support and encouragement.  I could not be happier. I would definitely use Life Storage again."

"The value of any organization is in the hard working staff. Matt and Leah were amazing. They are articulate and help you get the proper size you need with the options you need. They really went out of their way for me. They do the ordinary in an extraordinary way."

"I cannot say enough great things about the location. It is clean, well maintained, organized and well lit. Matt was so incredibly helpful. Having never rented storage before, he was patient and thorough in reviewing all the information with me. He even gave me great packing advice that came in very handy. I highly recommend this location. Excellent customer service!"

"The team at Lifestorage was absolutely fantastic. Everyone was helpful, pleasant, and very knowledgeable. The facility is easy to access, well lit, clean, and safe. They made the short-term storage portion of our move as easy as one could imagine. I recommend them without hesitation."

"The manager Matt goes above and beyond to help his clients. A great experience."

"Matt & Leah are an absolute pleasure to work with and consistently go above and beyond the call of duty when it comes to helpful suggestions, making accommodations and all around great customer service. I truly appreciate their proactive approach and ability to anticipate challenges and opportunities with respect to things like providing notice regarding availability of larger or climate control units or their gentle reminders regarding upcoming payment deadlines. At times, I felt as though I was their only customer because the level of personal service was just that good. I'm not sure if this is true at all Life Storage locations, but this it is certainly true at this particular location. Highly recommend them."

"Excellent storage facility - clean, easily accessible, a variety of units to chose from, and Matt and Leah go out of their way to be helpful and accommodating."

"The team at life storage in Brewster were excellent"

"Safe location for your stuff and great services. Many thanks to the staff especially to the manager."

"Matt was awesome! He was informative and friendly and made the process easy. Definitely recommend this facility."

"Couldn't be more accommodating. Nice people"

"#1 best customer service, genuinely friendly, helpful, professional. Family emergency needed whole house storage immediately. 10 minutes to register and I was done. Being out of state, they were so compassionate and helpful to my needs. Facility is always clean, well lit with confident security. Helpful use of truck and in- storage dollys were extremely helpful. I need to mention Matt even helped with a difficult pc of furniture. Leah has always been available to keep me updated and helped with billing issues on my part. Thank you Gail"

"Was a great experience dealing with Leah I'm highly recommend any body!!!"

"Matt was extremely helpful with an Awesome personality. Great customer service."

"I would like to thank Matt and the rest of the staff at life storage in Brewster. Immaculate facility, outstanding customer service and always a friendly conversation! Thank you for always going above and beyond!"

"Leah made the entire renting experience a DREAM!!! So helpful and knowledgeable. Highly recommend this facility."

"Matt and Leah are always professional and so accommodating. Facilities are clean, climate controlled, and very well maintained. It’s everything that I need, and they go above and beyond to give great service. Couldn’t recommend this storage facility enough."

"Excellent experience. Never used storage before but LS of Brewster, specifically Associate Manager Leah Rich made everything easy and stress free from start to finish. Highly recommend & ask for Leah!"

"The staff (specially Matt!) are so professional and really easy to work with. In addition, the facilities are clean, and we've never had a problem."

"Great team of people that helped out over the years. Matt is awesome. Always felt safe leaving stuff there."

"Great people, great service! Matt and team are the best. I've stored with him for years, and he's always eager to help in any way possible. Highly recommend."

"Matt and his team know how to treat a customer. Accommodation and helpfulness all the way. If you are looking for a safe, secure, friendly, clean business for your storage needs look no further. You will not be disappointed."

"Awesome staff.  Lea and Matt were friendly, helpful and understanding."

"Matt is amazing and always willing to help me. I love the people and service they provide here at Brewster Life Storage. I know with confidence that my storage is secure and the grounds are well kept. There's no other storage facility for me, except Life storage at Brewster. Thanks, Rhonda Campbell"

"Matt and Leah are hands on professionals - always a pleasure to deal with fast and efficient"

"Matt and Leah are a pleasure to work with! They quickly accommodated me during my two visits to find a storage unit. They provided helpful information to aid me through the process. It is obvious they are both very knowledgeable. They took the time to review the different options available and show me the facility. I look forward to using the Brewster storage facility. Life Storage is a great company to work with. In my search process I also visited the Mahopac and Carmel facilities and Nick and Wanda were also great."

"Matt and Leah are extremely helpful, knowledgeable and a pleasure to work with. They explained all of the options available and helped me find the perfect fit. I would highly recommend using the Brewster Life Storage facility."

"Needed a storage short term. They couldn't have made it any easier. At this time I booked , it was first month free. Their customer service is outstanding. No crazy hidden fees. Billing is clear and monthly to month based on when you booked -not prorated so all my bills come in at same time. That was nice surprise. Large unit great price   Clean new units."

"Fantastic customer service - Renting the unit was quick and easy and Leah and Matt were just as accommodating when I ended my rental !"

"Leah and Matt are exceptional! Best renting experience I have ever encountered."

"Leah and Matt were super fast and super helpful! Truly exceptional service. Best renting experience I have ever encountered."

"Leah was incredible. Extremely professional and thoughtful, and helpful. Great experience. Leah answered every question and made it extremely easy and pleasant. Great job. She even helped with a local professional mover to help. Terrific experience."

"Friendly, welcoming staff, shiny new storage units. Great overall experience."

"Matt is fabulous. I feel good about leaving my stuff there because Matt is in charge. My stuff is secure and safe there. He keeps me updated as needed and the customer service is amazing."

"I needed a fairly close location to store my 2 motorcycles AND I needed 24 hr 7day access because I ride all winter. Life Storage was perfect ...drive in drive out ground floor access and the price is fair. Service was EXCELLENT ( Matt ). I hire and train sales groups for my living and every once in a great while I come across a person who REALLY CARES.....THAT WAS MATT....he took his time to explain EVERYTHING and to be sure I was happy...I'm sure he does the same for everyone...ITS JUST WHO HE IS !! GREAT PLACE !!"

"Whats there to say that hasnt been said already. The team (Matt and Leah) are just awesome. The storage itself, location and price are good. The units are clean and everything works. But Matt and Leah just go out of their way to help where they can."

"The management is amazing. Matt explained not only what I needed to know but was so helpful in every way. He even figured out which key of my dozens of keys belonged to the lock on the unit. Leah was equally professional and knowledgeable. Leah and Matt not only know what they are doing but are just the nicest people. I recommend Life Storage Brewster primarily because of Leah and Matt."

"We were reluctant to spend money on a storage unit because of the prices and availability, but after realizing we really needed a place to put our seasonal items we decided to start looking. There was a closer Life Storage nearby where I live, but after reading the terrible reviews and the lack of accessibility, I decided to go to Brewster's Life Storage. I made my reservation and within a few hours received a pleasantly unexpected call from Matt confirming my reservation and discussing my needs. He wanted to make sure that I chose the correct unit for my needs and wasn't overspending or under protecting my items. Once I finally arrived to the storage unit, I was happy to see how secure and well kept the grounds were. Matt showed us around and explained how everything works, we were left with no questions unanswered. Leah, who is equally as friendly and courteous, rang up our transaction and gave us all of the paperwork. Matt helped us test the gate code to verify it worked before we left to make sure we weren't going to have any issues. Oh and access is 24/7, which is a big deal for me."

"We have been renting for slightly more than a month. Leah set up our account for us and showed us to our storage area. We have moved our things into the space. The storage area is easily accessible and we had more than enough room to accommodate what we needed to store. We are very happy with everything that has taken place."

"Matt and Leah are personable, professional, knowledgeable and helpful! If you need storage, this is a great place to go."

"The service at this life storage and Bruce in New York is very very excellent the staff is very pleasant and they help you good people recommend it to all my friends And have recommended it to all my friends Quite a few are in their >*>*===L<þ=L<þ=L<þ=M<þ=M<þ=M<þ"

"Matt Freehill and Leah Rich were awesome. helped me get the right size space for when i moved. great to work with highly recommend"

"My family has used Life Storage in Brewster for the last 15 years when we needed a place to store our home items. Matt and Leah are extremely helpful & knowledgeable.  Whenever we were intrested in upgrading our unit size, he would show us many options and explain the benefits & disadvantages of using a temperature controlled unit.  We are greeted by name & treated with courtesy & kindness. Their exceptional customer service is always appreciated. Thank you Matt and Leah for all that you have done!"

"My family has used Life Storage in Brewster for the last 15 years when we needed a place to store our home items. Matt and Leah are extremely helpful & knowledgeable. Whenever we were intrested in upgrading our unit size, he would show us many options and explain the benefits & disadvantages of using a temperature controlled unit. We are greeted by name & treated with courtesy & kindness. Their exceptional customer service is always appreciated. Thank you Matt and Leah for all that you have done!"

"Great employees Would use LifeStorage again in a heartbeat."

"Everything went fast and smoothly, knowledgeably and respectful to what I needed. thanks so much"

"It was my first time using a storage company. I needed the storage last minute because I had to move out of my current place but new place was not ready yet. The person I dealt with on the phone and in person at Life Storage was very knowledgeable and courteous and help make the situation much less stressful than I anticipated. Thank you!"

"Leah and Matt were amazing and incredibly friendly! They were also able to recommend a very reasonably priced, amazing mover in the area. If I ever needed storage again, I’d use Life Storage!"

"Visited today and was helped by Leah..she was very professional and knowledgeable..pretty eyes too...=C"

"Leah was very professional and accommodating, she took her time to make sure we got the best unit to fit our needs! Highly recommend this location. Thank you very Much Leah!"

"Leah is awesome, super sweet and professional. The space is clean and feels safe. I definitely recommend Life Storage in Brewster, NY."

"Ive been at life storage for many years, its the best facility experience Ive had and Ive done this my whole life! Clean building, accommodating staff, secure property, and a convenient location all in one! They know just what I need, Matt and Leah are ALWAYS there to help! Thank you, thank you Life Storage!!!"

"I Just moved out, very pleased with the excellent service that was provided by Leah & Matt throughout our entire stay. They made the whole process painless, and would definitely use them again!"

"Leah Richie(Assistant Manager) and Matt Freehill(Manager) are two highly responsible, thorough and professional people who are great to work with. I would highly recommend potential customers to Life Storage and especially at their facility in Brewster, NY."

"Great Staff!"

"The associate was just awesome - walked me thru the process showed me the unit I was renting and products to help with the move. He was awesome"

"Matt is the best"

"Highly recommended, clean space and great customer service! Matts always been helpful and Leah kept the office open 10 minutes after hours to help us out this weekend when changing units."

"This place is amazing! Wonderful customer service from Matt, Leah and Saleen, they made everything extremely easy for us. The space is spotless, I highly recommend!!"

"great service"

"Manager Matt was always very responsive and helpful"

"THIS IS THE THIRD TIME I HAVE USED LIFE STORAGE. VERY GOOD COMPANY"

"All the employees at your Brewster NY (Rt. 22) location were very helpful and a pleasure to work with regarding our storage needs/issues. Thank you!"

"The storage building and the specific unit was very clean and tidy. The manager Matt, at the Brewster facility was top notch and helpful. I would absolutely use Life Storage should I need a storage unit, and would definitely recommend it."

"Honestly, NO thank you for giving us the best experience on having a storage unit, we love it and regret not doing it sooner!"

"Amanda and Jeff were helpful and gave great tips. They explained how the monthly payments worked, and offered their truck which saved us money. They also showed us how everything worked in clear detail and I loved seeing how they worked together, it's nice to see employees work well together, you don't see that kind of team work much anymore. I will recommend Life Storage in Brewster NY."

"Amanda and Matt both are great to customers"

"Matt at your Brewster location was great"

"I've been using this location for almost 15 years. It's not the most convenient, but the service and professionalism makes up for it. First rate."

"An overall good experience."

"I was looking for the right type of locker I explained the type of items being stored they pointed out the option that was right for me"

"Staff actually new exactly who I was. Impressive. "

"Matt and Amanda are extremely professional, friendly and knowledgeable about estimating the amount of space needed for my items. Thank you both for a wonderful experience! Karen"

"You made moving tolerable. The facility is well thought out and the staff are exceptional."

"Matt and Amanda were great. We have used the service before, and would be very happy to use it again. A+++"

"Matt has a wonderful personality and caring...he is a fantastic front person for you company..."

"i was given the space I'd asked for, very quickly."

"Your staff is awesome! Always a pleasure, thank you for everything!"

"Keep up the good work. Matt and crew at the Brewster location are exceptional. "

"I love the Brewster Storage facility. The price makes me choke a bit, and if I stop using it, it will only be because of price. I love everything else."

"Sales people were very nice to deal with. Thank you for your service."

"Costumer service absolutely impressive, genuine and extra ordinary!"

"Very clean. I have an air controlled unit. very safe too..."

"I very much appreciate the terrific job the staff does to keep the building clean and safe and without any problems, so thank you to them & you in headquarters !"

"The staff were very conscienous and friendly."

"It's overpriced"

"Matt and Amanda are keepers - they rocked and always took great care with us!"

"I'm very happy with my storage unit at Uncle Bob's [Life Storage]. The manager named matt has always been friendly and helpful.I look forward to staying at this location."

"Staff was polite, friendly, professional, and knowledgeable. They took their time explaining all of our questions. Definitely above our expectations!!"

"The manager, Matt couldn't have been nicer. He is a role model for what all your employees should strive for. I just can't say enough great things about Matt and my experience at his facility "

"I was satisfied with service and quick response to service."

"The staff was helpful the location and access points were convenient and the use of the truck was very convenient as is the location"

"This was not the first time we used Bob's. We will surely use them again if the need arises."

"Everything very good"

"It is inconvient not being able to make adjustments either by phone or email. We wanted to add insurance after canceling our homeowners insurance but have to wait for a form to be mailed to us and return it by mail. We are in the 21st century!"

"Would like to see added security cameras within the store buildings as a preventative measure. Recently someone left something outside their unit unattended while they left for a brief time and when they returned their items were gone. Of course initially they beloved someone may have kept it safe for them or maybe management secured it. But the signs they posted throughout led me to believe the items were just gone. A surveillance system would be a great deterrent against unscrupulous people."

"The staff are helpful and always courteus"

"always professional"

"Mark was the Man!!!!!!"

"every month my "automatic" payment is a problem and I receive a call saying I have late fees - it's not any doing of mine and the company seems useless in fixing the problem - It's been a HUGE annoyance and waste of my time filling out the CC info every month, only to get a call the next month starting over - fix your IT people..."

"Thank you Mat for saving my shower curtain rods! Only other comment was that the cart was frequently unavailable."

"Everyone is extremely helpful and made my first experience of renting a storage unit easy, informative and fun. Thank you Mat, Megan and anyone else who helped me either on the phone or in person."

"Matt provides superb customer service!"

"Everything was perfect. The manager was outstanding and was always there to help with anything we needed."

"storage unit is clean, person who helped me, Matt was extremely helpful from start to finish."

"You met and exceeded all of my expectations"

"Yes I was happy with the service."

"Matt was wonderful, and at an extremely bad time. He was cheery, knowledgeable and so very helpful! I have recommended bobs to many friends, and part of it is because of Matt! "

"Cleaner and friendlier than expected."

"All staff members were extremely courteous, knowledgeable, and helpful. "

"Thank you for everything !!!"

"We had our unit for about 10 years. Very satisfied. Matt was great as well as all the other associates. "

"Very friendly and helpful representative helped me. This made the process very stress free "

"Very helpful"

"Perhaps you should sell storage racks and storage cabinets for the units. Many folks I know purchase them from the outside to use in the storage facility."

"answered all questions, made me aware of all options, and gave me a choice of different spaces"

"You were awesome"

"The staff was and is always helpful"

"All very nice"

"Matt and his associate were great, very courteous and affable good job"

"Megan was very nice, helpful and knowledgable. She answered all our questions and concerns."

"The lady I met with was very knowledgeable and friendly"

"Matt, the manager, has been a pleasure to deal with, and was very helpful to me on more than one occasion."

"Management was very kind, considerate, and friendly. Rarely do you find people that care enough to put the customer first."

"I have known Matt and his staff for many years at Uncle Bob's, they are quintessential people oriented and business people who Uncle Bob's should be ecstatic they have them as employees. "

"They were so very helpful when it came to disposing of the final things in the storage unit like mattresses!"

"Matt was courteous and friendly. Answered all my questions. Listened to everything I had to say. Went above and beyond to make sure I knew what I had and needed what I was getting. "

"i just did not expect to be greeted that way at a self storage "

"Great Service and quick response and didn't have to wait."

"Megan is an exceptional employee and a keeper. She makes you feel welcome and appreciated. She is professional and knows her stuff. It is always a pleasure to deal with her. Having a senior moment, but her male counter part is also kind and curtious and also very professional. "

"Lighting in side lockers"

"Expected more for the money"

"Mike has always been not only respectful but has a genuine interest in his customers….a thoughtful and helpful nice guy! thanks mike!"

"Megan and Mike are very nice and professional and understanding. I would recommend Uncle Bobs to everyone."

"A+++++"

"The staff was very helpful. I had a concern about the outdoor parking space next to mine being dirty and filled with garbage. The staff got right on it, called the client and asked for his space to be cleaned. Two weeks later it was. My only complaint is that the outside grounds are overwhelmed with overgrown grass and weeds. This needs to be addressed because there could be snakes, ticks or some danger that can not be seen when trying to get in or out of your vechicle. Not to mention that it looks awful and not a good image for Uncle Bobs [Life Storage]."

"The only, but very annoying, issue was finding a cart with which to transport my boxes. If one can't be found, I had to drive all the way up to the office, wait form someone, drive back down etc. That made a quick stop, triple the time expected. "

"The best team gives the best service."

"It was good doing business with you."

"Very helpful and eagerly answered my questions."

"Uncle Bob's [Life Storage] have alway's meant my cocern's. When I sold a sectional, they were quick to suggest that I move to a smaller unit being I din't need a large one no-more but I still needed storage.Uncle Bob [Life Storage] preserved a smaller unit for me and helped to set me up.I have nothing but respect for them and would highly recommend them to any person that needs storage."

"having this space has been a life savor and Matt is so great...incredibly professional and kind."

"The owners are awesome and are sincere about their business. They always have the customer's best interest first. It's a pleasure doing business at their location. "

"Matt runs a top notch facility. "

"Great people"

"Mat and his staff were awesome. They always remembered my name, which unit I was in! I would recommend Bobs to anyone who need the service!"

"Matt always greets me when I visit - very helpful and knowledgeable."

"Matt in Brewster is amazing. He took extra time and actually cared about my situation and was a huge help to me. He deserves an award, raise, promotion, something. Meagan in Brewster Is really great too.. 5 stars from me"

"Very satisfied."

"The team member who helped us, Matt was very helpful and friendly. Above and beyond is the best way to describe his service."

"Great , helpful professional staff. This is my 2nd time renting. I come up to NY for 6 months of the year and your storage facility is perfect for location, condition, and accommodating staff. "

"More than once Matt Freehill made an extra effort to make things work out for me."

"I'd like to take this opportunity to once again say what a pleasure it is dealing with Matt, in Brewster, NY. He's knowledgeable, courteous, friendly, and gives me confidence in Uncle Bob's [Life Storage]! "

"The process was easy, the employee, Megan, was very helpful and nice, and the price absolutely reasonable."

"great service"

"The overall experience was more than we expected being from out of state."