Self Storage Units in Austin, TX

"Your company seems fine, but this particular facility was pretty bad. 1. My car would always bottom out on the crazy grade to enter and exit. 2. The door latch would stick so badly that I'd have to use my lock to pry it loose. 3. The seal around the door was basically non-existent so all my belongings near the door would be covered in dust, leaves, and dirt each time I would visit. 4. The parking lot has big pot holes and is generally in poor shape. All in all, this facility is nowhere near the quality of the other storage place in the area."

"Your online service is the best."

"Moving is hard enough, but the staff(Josh) at the Austin Mary Street/Lamar location eliminated a little bit of the pain. We had to move in after hours-the staff was quick to accommodate. We needed to downsize our unit-the staff couldn't have been more organized and accommodating. Responses to inquiries are always quick and painless. I would 100% recommend!"

"I particularly appreciated the ability to have packages mailed to my storage unit and that an employee contacted me when a package arrived after I had moved out of my unit so I could pick it up."

"Happy to be storing with this location and company. Employees are great."

"Keep up the good work with maintaining your level of security on the premises."

"Todd was wonderful. I was going through a difficult situation post break-up and he couldn't have been more helpful, accomodating, and informative. Everything was well organized and straightforward. I really appreciate his efforts and my experience with life storage. Thanks"

"Kudos and Special thanks to Gus at your Mary Street Location: he is friendly, helpful, efficient and very knowledgeable. He put an open unit on hold for me for a few days during my move, when I was unsure of my space needs, and then helped me consolidate to a single unit and save money. Love your space on Mary Street, clean, modern and "climate controlled" for real. My movers commented that this was one of the only climate controlled storage facilities that actually felt cool on a hot day. A+ all around to Gus and his team."

"I was looking for somewhere to store my car for a week or so, while I drove my other car back home to California. It was nearly impossible to find inside storage - most advertised that it was available only to find it was outside. LifeStorage was the only facility that didn't have false advertising. Brett was exceptional! My sports car was low and he found me a unit that I could easily drive in to. He really gave good customer service, and explained everything. When I returned a week later to drive back to California a 2nd time with this car, I found it totally safe and secure. I'll DEFINITELY recommend LifeStorage to call my friends back in Austin. Please give a personal thanks to Brett."

"Both the manager and his assistant were friendly, courteous and helpful with the whole rental process. I would recommend this site and company!"

"When I needed to make changes to my acct for security reasons my needs were immediately met."

"EMPL VERY NICE ABOUT REC MY LATE FEE."

"I was given a great deal on the price of my unit. It was right on time too. In addition I enjoyed bei g able to bave my packages mail to Life Storage and giving the a key to place it within my unit. Even2hile I never took advantage of thos...it was good to know that I could. The staff was super friendly and very helpful."

"The gentlemen at the front desk are extremely nice and very helpful. The building I am in is so well maintained and very clean which is extremely important to me. I am happy and impressed. The only negative is that my rent has been raised. I certainly hope that this is not done every year."

"This is by far the best storage facility. I felt very comfortable leaving my belongs here. The staff at the front were very helpful, always smiling and very friendly. The 3 moving carts made my move a breeze. I liked how I could park my truck on the side of the building and conveniently move my belongings. The layout was very well thought out. I will definitely be using life storage in the future."

"Kirk was exceptional in his helping me finding the best solution to my storage needs"