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115 Jacqueline LaneHigh Ridge, MO 630496.2 Miles Away
Customer Reviews - Life Storage #464, Fenton
We at Life Storage want to maintain the best storage facilities in Fenton, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I really appreciated the young lady advising two storage lockers! We put all our fathers stuff in them and then downsized to one. I was very distraught after his death and she really helped me think it through. Thank you so much!!!!!"
"Truly the BEST customer service ever! Needing to find storage is stressful enough, but Stephanie was amazing and super attentive to our needs!! Thanks for bringing the calm I needed on a super stressful day!!"
"Andria and other staff were not only beyond helpful, but over the top kind to our entire family. Grateful to have worked and communicated with real human beings while navigating a difficult task. Glad to continue doing business with Life Storage!"
"I dont have a negative thing to say about this location. It is secure, accessible 24/7, clean, safe, no disabled vehicles. Everything is top shape and top security. Cameras everywhere. I couldnt be happier.
The management is Amazing and by far the BEST part of this location. On a very stressful moving in day, Michelle had a bottle of water for me when i really needed it. i think it may have been her own personal water which made me really appreciate it More. Thanks Michelle, I'll never forget your act of kindness and plan to make donations to an organization that provides water for people around the world that do not have access to clean water. ....Wonderful organization!"
"Before renting from this establishment, know they don't care about anything but their money. After my father's passing they have been threatening late fee's, Lien fee's, and auctions of his rented space before an estate could be figured out. The unprofessional manner every level of management i talked to is appalling. Please, before renting here, consider every other option first."
"I wouldn't rent with them unless you want your prices of the unit you're in to go up every few months. Or if the manager just doesn't like you your prices go up. Very shady company. I started paying 195 per month and am only a year in and now pay 240 almost. The manager is rude and decides when to raise your rent. Just a warning to other renters!"
"I made an online reservation for a unit and went into the location to fill out my paperwork. Michelle went out of her way to make sure all of my questions were answered and that the transaction was quick and painless."
"These people were awesome. More than happy to help me on a time of need. Prices were far better than many of their competitors. Cassidy was courteous and Respectful. Recommend this storage unit to all"
"Michelle and Cassidy are absolutely amazing! They saved me a bunch of money on my storage units! Super helpful and both of them go above and beyond to help me. Very professional staff and super clean facility."
"The staff are truly wonderful and make you feel like you a VIP when you walk into the door. They are very helpful and facilities are magnificent in terms of cleanliness and space. I cannot say enough great things about this place."
"My son recently moved back home from out of state, which was supposed to be temporary. He had a free month in a U-Haul storage unit that came with the moving truck rental. We were reaching the end of the month when COVID 19 struck and everything shut down. He lost his new job and will be staying with us indefinitely, until he finds work again and can afford to move out. The U Haul unit was going to be $200/month to keep, which is really out of his budget. We found the same size unit at Life Storage for $45/month for the first 3 months, and $70/month after that. We were able to move his stuff the same day, and the manager, Michelle, made a point of coming by and sanitizing the elevator buttons and such before we entered the building. She even gave my daughter and me a ride on the golf cart to the office for a restroom break and offered hand sanitizer several times. The unit and building are clean and climate controlled. Excellent customer service and overall experience. Highly recommend."
"Clean and well maintained facility and with outstanding staff! We have a storage unit here for our business and could not be happier with our experience. The staff goes above and beyond to help with our business. We regularly get freight delivery dropped off at the storage unit and they make every effort possible to help, from temporarily storing our deliveries in an empty unit during rain and snow to inspecting the deliveries when we cant be there when they are dropped off."
"Moving is so stressful especially when your moving to a new house. Having a space at Life Storage will make that it so much easier. Kristen was a great help. She was able to answer all my questions and was a great help in showing me how the locks works. I Would definitely recommend this location."
"Kristen was so helpful while looking for a Space for my Daughter. Kristen is knowledgeable about Her store and answered all my concerns and questions that I had. I will recommend Life Storage to Friends and Family!"
"We couldn't be happier with our decision to use this facility for our storage while we are in the process of selling our house and building a new one. Kristen at the front desk was of great help to find a climate-controlled unit and a regular drive-up unit close to each other for our convenience and it has worked out great. The facility is very clean and the location is perfect for getting in and out of."
"Low cost storage with great staff. Every time my autopay didn't go through they called to get it straightened out, were very understanding, and didn't charge a late fee as long as I took care of it within the next couple days. I would highly recommend."
"Life storage in fenton is awesome. Michelle in the office is always very friendly and always answers any questions that we may have. I've been with life storage for going on 3 years and never had a single problem. I highly recommend this location for your storage needs."
"I can't recommend Life Storage enough. They're very easy to work with and have some of the best prices. I was able to book everything online without a hitch and move our things in after hours since I communicated my situation to them prior to arriving. They're moving van/truck is reasonably priced, just be sure to book it in advance! This location worked best for us as it was just down the road from where we were staying and could be accessed easily whenever we needed. The indoor facility is quite clean and the flat beds are usually available if needed! Overall very pleased with our experience and will use them again if ever the need arises."
"I had a storage unit with you guys for about a year and then needed a second one quickly and you Fenton store helped me quickly and checked on me while I was moving my stuff the next day, and then Checked on me again during my move out a few weeks later. I am so grateful for the staff at that store and will absolutely use them again!!!
"I'm in the NEW building in Fenton, MO. I feel VERY safe there. It is incredibly clean and bright. Stairwell is even bright and clean.
Michelle, my rep was AMAZING! She has been so helpful & accommodating. My 5 star review is only for the building I'm in and for her service! "She is truly fantastic to work with. I rented this unit for storing my staging stuff. Temperature is always comfortable too! I can't speak for the other buildings but the new one is PERFECT!"
"Wow! What can I say? This is by far the best experience Ive ever had with a storage unit company. Michelle the manager on duty was so kind and helpful. I was blown away by her customer service. She is a true asset to Life Storage.
"Michelle and Missy always provide the best customer service and go above & beyond to accommodate my business' needs. A great location with reasonable rates and 24-hour access, I would recommend them to anyone and everyone!"
"The unit I have rented is climate controlled on the second floor. They provide dollies to transfer my things as well. And I for some reason always seem to forget when my payments are due. The ladies in the office here always give me a reminder courtesy call. Thanks ladies!"
"Renting a unit was a breeze. Missy took great care of us and could not have made the experience any better. She is extremely knowledgeable and explained everything clearly. The location is perfect and the facilities are very clean and well kept. You could not ask for more!"
"Awesome place and clean! Missy was so polite and extremely professional and helpful.. I would reccomend this place and low costs also 24 security!! Thanks life storage!! Missy your awesome!! Tell manager to get you a raise! Lol lol"
"This place was amazing. Ive never rented storage before, and I found an INCREDIBLE deal online for a 10x10 unit, and it was made even better by the customer service theyve all given me. I originally rented an outdoor unit, but they called to ask what I was storing and switched me to an indoor, climate controlled unit for the same price. Then, they offered to let me come view it to be sure and set me up for the day of. The day I came, Missy was super kind, and I even forgot my keys (>&<û
@) when I came back with a full load, so she literally drilled through the lock in order to replace it for me without a second thought. Just super super helpful the whole time! Im very happy with my choice!"
"Missy was extremely friendly and helpful! Call and reserve ahead to save 10% and complete online processing to save the $25 fee to process in person. Everything about getting a space was easy. Awesome facility as well!"
"Loved the staff at our location! Michelle was outstanding. She really goes out of her way for her customers.
I was a bit surprised that we encountered a rate increase while we were storing there - that was my only complaint. It was small thankfully but a surprise nonetheless."
"Oh my gosh! Michelle is AMAZING! This place is super clean. I rented in the newer climate controlled area. Love the flat bed carts, elevator, etc. Michelle is wonderful and patient. She is help you pick the perfect space for your budget!"
"I have been with life storage for years. Michelle has always been awesome. She goes out of her to help whenever asked. She is observant and straight forward in her management of the storage facilities."
"We were looking for climate controlled storage and found Life Storage. Prices were much better than the competition. Missey did a great job of showing me the facilities. She was nice and polite and made it very easy."
"Michelle was so helpful and knowledgeable. They offer great, clean and affordable not to mention convenient storage. When I went in to finalize my rental of the space, Michelle was super friendly, had answers to all of my questions (very patient) and quickly processed everything. She was very thorough - can't say enough great things about my experience. She made my move so much easier!!!"
"This place is great. Michelle really cares about her customers and goes above and beyond. They were patient with all of my questions and helped me pick the right unit. The facility is clean, secure, and up-to-date. Very glad we picked this storage facility and cant say enough good things about the management!"
"I really wasn't sure what to expect, but stellar customer service wasn't it. The associate was flexible, helpful by phone and in person and wanted to ensure I had no questions or qualms about the contract/rental."
"Karen McNeil is very helpful!!! About a year ago I was starting to go through a divorce and put my belongings in storage which was difficult for me. Karen sincerely cared about making this experience as comfortable as possible. I am very thankful she was there that day!! When I rented the van I'm pretty sure the woman's name was Jennifer & she was extremely helpful & sincere as well! I love this location & the people!!!! "
"Karen was awesome. I had missed every one of her phone calls because I work midnights and yet she had everything ready to go for me when I did arrive. Even though it was pouring rain, Karen made sure I knew where I was going and that I could get in. It's the first time I'm renting a storage unit and the service exceeded my expectations."
"I worked with Karen at my location and with another gentleman at a nearby location to borrow the truck for one day. I was very pleasantly surprised how professional and friendly both stores and people were. Karen did a great job of helping us and caring for us during the stress of moving. She really seems to care for her customers and seems happy to be working there. I just can't tell you enough how much that makes a difference when working with others. She is awesome!! "
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #464, we offer great property security systems and clean, affordable storage units to rent for the residents of Murphy, Wilbur Park, Parkdale, and other neighborhoods in Fenton, MO. Call us with questions, reserve online, or click here to compare other storage units in Saint Louis.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 24 Hour Access
Tuesday: 24 Hour Access
Wednesday: 24 Hour Access
Thursday: 24 Hour Access
Friday: 24 Hour Access
Saturday: 24 Hour Access
Sunday: 24 Hour Access
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental