Self Storage Facility near Syracuse in Liverpool, NY 13088

"Friendly staff that goes above and beyond with their kindness and assistance with anything you might need! Highly recommend!! 😊"

"Cathy was very nice, helpful, and just all around nice and explained details to better understanding"

"Cathy was attentive, professional, and very pleasant."

"I was having trouble starting my little truck after picking up from my storage unit. I had left my lights on while loading and the battery died. Needing a jump I went down to the office. I asked Cathy to help me and she had no problem in doing so. Taking time out of her busy day Cathy was very kind and understanding."

"Justin was fantastic! I did not end up renting a space here but Justin was the definition of PERFECT customer service. Absolutely stunning. Will be renting in the future for sure."

"Justin was so knowledgeable and helpful while updating information today for a storage unit. Excellent customer service and easy to talk to. 👍🏻"

"I have been working with Cathy at this particular Life Storage for two years now. I store my vehicle there for 6 months out of the year and she is always helpful and even makes sure that there isn't too much height between the unit and the pavement since my vehicle sits low. Easy and efficient!"

"Justin is super friendly and helpful. Absolute joy to deal with. Had some questions regarding our storage space and he patiently answered all of them. Valuable asset to the company for sure!"

"I was moving from a different state and needed somewhere to store my items until my place was availability for me to move in. The location on Clay Henry was amazing! The woman at the front desk was extremely helpful and always so nice. She even brought my check out forms to my unit to save me a trip to the front desk on my way out. I would highly recommend to anyone looking for a well-kept facility with incredible staff with the best rates around!"

"Cathy Roth has been outstanding. Love her service and the storage I rented from her. Thanks Cathy! I will be a life long member specifically because of your service!!!"

"Cathy Roth is so professional when it comes to questions I had, she explained everything throughly and was extremely nice about it. I will forever be a customer because of her. Thank you for your kindness!!"

"Cathy was super friendly and helpful with everything we needed great experience def rent again"

"Justin was absolutely fantastic from start to finish. My fiancée and I toured several locations looking for a storage space, and we were sold on this spot by his friendliness alone before we even got into the details of renting"

"Justin was absolutely incredible, from the minute I walked in the door he sold me. His personality was incredible he made me smile from the minute I walked I was sold. I'm super excited to rent with Lifestorage simply for Justin's customer service"

"Very helpful!"

"Had a wonderful experience, Cathy helped me seamlessly set up my account and storage unit. Highly recommend"

"Truly excellent service, above and beyond. Very grateful and recommend highly."

"Very wonderful women helped me on 1/31 around 2pm super helpful and great customer service 10/10"

"The process was super easy and fast! I was able to rent a unit in less than 15 minutes. Great customer service!"

"Cathy demonstrated great customer service skills. She was also nice and fast. Thanks again Cathy for making my experience a great one."

"Wasent able to personally goto the office today to get help but had the best customer care over the phone Justin shout out to you for being a great representative for your company your service and communication skills are superb thank you for all the help today I appreciate you!! You went above and beyond to help me and I’m greatly appreciative keep doing a great job Justin! Thanks for being human and understanding your customers needs"

"Kathy is always on point!"

"Account was opened on 12/28 at 4:30 Employee was knowledgeable, pleasant to deal with , very helpful. I thought I had her name. Store 094"

"This Life Storage location in Liverpool is the best one around! The units are spacious, clean, and each garage is equipped with overhead lighting! Cathy, the manager, is a pleasure to work with, and strives to ensure that her customers are happy. Thank you for the great experience, and have a nice holiday!"

"Worked with Cathy R. , she was very helpful & was able to get us exactly what was needed."

"Cathy R. was an amazing help, she went the extra mile to make sure we got a unit that was perfect for us."

"Every time I have a question or need help with something Kathy is there to help !"

"Cathy is amazing. Best worker here. Always here to help and is always so nice."

"Cathy literally made this whole process easier than I could imagine. If I ever have to rent a storage unit again I definitely would come back. Extremely professional and was able to make the checkout process a breeze and hassle free"

"Great service and prices in and out about 10 minutes day off request for locker"

"We have a storage unit for work. Always accessible with good security."

"Cathy Roth the lead Manager was a absolute pleasure to work with. She exceeded my expectations."

"The staff is so friendly and helpful. Storage unit was clean and exactly what we needed. I will definitely use them again if we ever are in the need for extra storage space."

"Cathy Roth was very helpful with the rental process of our storage unit. Friendly staff and the unit was clean and perfect for what we needed. Will definitely use them again if we ever have a need for a storage unit again."

"Kathy was wonderful in assisting me with getting my storage unit and the facility was better than I expected! I'm very happy I chose Life Storage. Thank you, Kathy!!"

"I've been a customer of Life storage for almost 4 years, Cathy Roth is a phenomenal person to work with! She has worked with me whether it be a payment plan during covid or changing a lightbulb in the 10 foot high storage unit... from start to finish she has always been extremely helpful and understanding. She's definitely an asset to this company. I would recommend anyone who needed storage to use life storage in Liverpool"

"Cathy was such a sweetheart!! she answered every question I had. Such a pleasure to do business with her and her location 💕"

"Clean affordable and staff friendly"

"Well run and convenient but prices went up so I moved out and sold extra belongings"

"Nice location, clean and great customer service, very nice, friendly and helpful. I would recommend Life Storage."

"Amazing customer service, clean storage unit. Would rent again."

"Justin was amazing to work with and made everything very easy. Thank you!!"

"I rent a storage unit here and I just wanted to give a shout out to Cathy in the office for going above and beyond for me! My car died the other day while I was there and she came and jumped me and then today I lost my key for my lock and she cut my old one and replaced it with a new one! Thanks so much for the amazing costumer service. Your the best!"

"Cathy was absolutely amazing and so professional! She was very informative and answered any and all questions I had about renting a storage space! Life has been a little chaotic and stressful lately and she managed to put a smile on my face and helped relieve some of the stress I’ve been carrying. I think I’ll definitely be storing with her! After shopping around, her facility seemed to be the nicest and most maintained and she seemed to be the most caring about her customers. Thank you for a positive attitude and experience!"

"Cathy is always willing to go above and beyond for her customers. Unfortunately, in todays world, there is no kindness or customer service. So if you are in need of storage, rent from the best. Store Manager Cathy and Life Storage."

"Cathy is amazing; she is very kind and helpful and is always a wonderful person. I would recommend life storage at this location because of the amazing customer service. Thank you cathy"

"Cathy was great to work with! She thoroughly explained everything and took the time to show us the available units. It was great working with her."

"Had to find a quick place to leave my car and maybe, maybe not rent some space….Called several places, left messages, got quotes….BUT from the very first 1-877 customer service call I made to LifeStorage…down to signing the paperwork with manager Cat Roth in Liverpool…I knew I was in good hands!!! Too bad all businesses don’t work as efficiently and as pleasantly as LifeStorage 😀"

"Cathy is amazing, very knowledgeable and helpful. The facilities and units are clean, and the customer service is wonderful. I would definitely recommend."

"Arrived at facility and found the unit clean, easily reached, with wide doors & access hallway. New lock & papers in unit as expected."

"Amazing staff, always extremely helpful."

"Amanda provided exceptional service. Friendly helpful knowledgeable. Highly recommend"

"Very easy sign-up. Cathy was efficient and very professional. She anticipated my questions and responded to each one."

"Store 094 Henry Clay Blvd GREAT SERVICE!"

"Cathy was fantastic and very helpful!"

"Was a good experience, staff is very helpful. Only gripe is how quickly rent increases over time, although, I did not attempt to renegotiate."

"Professional , courteous welcome. Storage locker is clean and secured."

"I needed some space while packing to move. Booking online was very easy. Cathy was very helpful and personally checked me in and gave me a life storage swag bag including a lock. The premises is securely fenced all around. I was surprised how the space kept cool like a basement, even though it was the dead of summer. Another storage place (public storage) had given me a run around on price, but to my relief I had none of that headache with life storage. The first charge is a bit higher for some reason (I couldn't find an itemized bill) but I assume its some administrative check in and the cost of the lock. Keep the welcome email, as it gives you the phone number for the actual office! The number on google is the national number, which either just hangs up on you or rings for at least 45 minutes before being answered by some poor phone center worker who is unable to do anything. Once I reached Cathy she fixed my issue immediately. This Life Storage branch not only met my needs, but exceeded my expectations. Thanks for helping with my move!"

"Wonderful place to get storage. Clean, easy access, and safe. Cathy was extremely friendly, helpful, and a pleasure to work with. She explained everything we needed to know very clearly and always willing to answer any questions we may have had. I would recommend this location very highly."

"WONDERFUL !!"

"Cathy was pleasant and very helpful getting my unit set up. I had never rented a storage unit before, but she was very helpful walking me through the process and answering all my questions. She made the process very easy for me overall."

"Cathey is the best person i have ever met she is always on top of everything"

"Life Storage - Liverpool, NY Excellent facility. Clean, organized and manager Cathy Roth extremely friendly, helpful and professional."

"Excellent service! This is my second time using this Life Storage location and I couldn’t be happier! Cathy is an absolute pleasure to work with, and always goes above and beyond! She is the compelling reason for me to do business with Store #094. Thank you Cathy!"

"Excellent customer service! Cathy was a great help setting me up with a storage unit. She was patient, kind, and accommodating throughout the whole process. I have no doubt that any concerns that should arise would be promptly and professionally addressed."

"Outstanding Customer Service at the Henry Clay Location !! Property always clean."

"Customer service is fantastic! Cathy has assisted me for the past week regarding our corporate unit. She's been super helpful and responsive! She's even going so far as to personally assist me with the cleaning out and closing down of our unit. If ever in need of another unit in the area, we will definitely return to Life Storage 094."

"These were great folks to work with. Kathy was very positive and accommodating. If I ever have to use storage again, I will come back to this place."

"This storage facility is awesome!!! Top notch!!! Facility is super clean and staff goes above and beyond, very kind and takes their time assisting you! A big shout out to the manager, Cathy Roth, sweet, very friendly and there to help you!!!! Very hard to find people that are enjoying their jobs and smiling during these difficult times!!! Thank you Life Storage!!!"

"If you need storage, Life Storage is the place to go ! Clean, Secured and Friendly Service :-)"

"Our experience was very pleasant. Spaces are clean and nice. The facility is kept clean as well. Great company to deal with"

"Our experience storing here has been Very Pleasant. Kind & Friendly service always with a smile. If we ever need Storage again we will Certainly come back and do business with them!!!!"

"Such a Great Company to deal with. Smooth & Easy Rentals. Outstanding Customer Service with a smile!!"

"Extremely clean and well maintained..."

"I had the opportunity to speak with Cathy, from this location. This has to have been one of the best conversations I've had with a representative, in a long time. It was as if I was talking to a friend I haven't spoken to in a while. Earlier in the day, Cathy and I spoke, where I expressed my concerns with my current account and situation, regarding my storage unit. She reached out to her superiors to resolve my issues and even took a step further, to call me back, upon preparing to leave the store, to follow up with me about the subject matter. I left the conversation feeling relieved and complete. This experience was amazing! I felt so comfortable as to even break into conversation about what was taking place with the world and COVID. She is extremely empathic. It feels good to know that I was able to discuss matters with someone who knows how to deal with people. In the midst of all this havoc, we need more people that care."

"I went there today to rent a storage unit and a VERY nice and friendly lady Cathy helped me out. You don’t find a lot of people like that in today’s world that’s for sure. It was one of the best customer service experiences I’ve had. She was extremely helpful and just amazing. Thanks for the help Cathy!"

"Excellent customer service, really clean and well taken care of units and a good price. Satisfied customer"

"Professional, attentive service from Cathy and the weekend staff."

"Was happy to meet Kathy was helpful and great energy"

"Very clean facility"

"Great Place to do Business with! Friendly and Helpful Staff"

"Very friendly staff and the process was super easy!"

"Store Manager, Cathy, is always a pleasure to see and deal with. !!"

"Very friendly, accommodating, and helpful."

"Cathy was efficient and helpful in starting my contract. It was a positive experience."

"Cat Roth was very courteous..friendly and polite..great experience!"

"Excellent place to store your items. Secured, Trustworthy, Clean & Friendly"

"Excellent place to do business with! Extremely happy with the Customer Service!!"

"Excellent customer service"

"Cathy and Gretchen are always do helpful and facility is Great"

"Pleasant place to do business with. Secure, clean, Great Customet Service"

"I wanted a storage space at a reasonable price. You met my expectations."

"Been i using this storage for a while now. Always had a pleasant experience while there. The facility is clean and neat. Had a run in with Cathy today while doing some clean up. She is alway awesome and helpful."

"Excellent Storage Facility. Highly Recommend. Clean, Secure and Great Customer Service !!"

"Great experience! The staff is very friendly and the property is very secure and well kept. Highly recommended."

"Great service from the staff. It was a very easy and a quick process getting signed up for a unit."

"Cathy was amazing and the facilities are great. Amazing customer service!"

"I came to this location today to store my car for winter, the staff was extremely helpful and even helped me find the correct sized unit for my vehicle. I would definitely recommend this location based upon its customer service and hope others have the same experience that I have."

"Great Storage Facility. Secured, Clean, trustworthy and Fantastic Customer Service!"

"Cathy Roth is an excellent Store Manager providing top shelf customer service. I highly recommend this location."

"The employees here are plenty helpful and friendly They made the transition and services I required easy to maintain."

"I would have given this storage facility 5 < bit every year they have raised the monthly rent. Since I started using this facility 2 year's ago it's gone up almost $30."

"Cathy is very helpful and friendly. Only left because of the raise in prices."

"Outstanding service. Excellent description of customer responsibilities vs their service responsibilities. Advice of which storage unit would hold our belongings for cost effective rental. Customer friendly. Thank you."

"Great friendly people"

"Great place to do Business with. Always pleasant service with a smile!"

"Takes long time to get service"

"Cathy made my day go from awful to amazing really quickly. She not only was able to provide me with assistance in a timely manner but went out of her way to make sure I was getting exactly what I needed. She also has the most pleasant attitude and you can tell she loves her job and helping her customers. I wish all my experiences with businesses went like today. THANK YOU AGAIN CATHY!"

"Cathy Roth gave me amazing service she was friendly helpful and over the top with accomadating my needs."

"Fantastic Customer Service from the Ladies in office. Property is always so clean and very secured.."

"Highly recommend this facility for your storage.. Always great customer service, clean property and safe!"

"Service has been Wonderful. Thanks"

"Have been storing here even before the name change for the facility. Keep coming back as life events bring us to needing storage. That should say something. Super staff; attentive and efficient."

"Really happy with the service here. The staff are very helpful, pleasant, accommodating, and professional. The grounds are immensely clean! This may be the most impressive aspect of the facility at Henry Clay Blvd. Clearly the staff care about what they do and it shows."

"Been working with this location for almost 5years! Extremely well taken care and maintained with pleasant and friendly staff - Hart Agency"

"Outstanding Facility! Very Friendly & Very Helpful Ladies in the office.. Property is always kept Clean & is Secured. Highly recommend"

"Excellent service every time I've been there.  The people are always friendly and the van rental is very handy.  Walked here once during a garage sale event last year, one of the ladies volunteered to drive me back to my car since it was such a hot day.  I wasn't even a customer!  Thanks for everything!"

"Highly recommended! Cathy is awesome - professional and helpful! The facility is safe, clean, and secure."

"I think the only thing that would have been helpful would have been a garbage receptacle."

"Highly recommend this Life Storage location! The manager and staff are very professional, helpful and courteous. The unit I rented was clean when I took it over and accessing it couldn't have been any easier. Great prices too!"

"The facility is clean, very frendly staff.mary and kent helped with all my questions."

"Great Customer Service & Clean place"

"They try thier best to accommodate what you need for storage"

"Nice staff and they let you borrow a van to move your things."

"Highly recommended! Cathy is amazing. She goes above and beyond for her customers. I would definitely rent there again. Five stars for sure!"

"Thank you for all that you do"

"My Husband and I have been shopping around different location for storage in the Liverpool area. Life Storage offered us the best customer service with a smile! Gretchen gave us a tour of property & showed us the space we were inquiring about. The whole facility was clean and had a warm welcoming. We were asked to do a review and I just had to share my experience."

"Cathy & Gretchen are always so helpful, polite and respectful of their customers. The do an Excellent job at keeping the whole facility clean, even the bathroom! Great place to do business with"

"Very Pleased with the service and how clean this place is. The ladies do a Fantastic job!!! Highly Recommend this storage place"

"Fast and efficient. Clean facilities."

"Quick and concise."

"Very nice staff, highly informative. Quick service, clean units, decent prices."

"Great company with Best Customer Service in town!!"

"The ladies in the office are so Helpful and Kind. Property clean and secured"

"Great Customer service here! Always smiling, greeting you instantly even when busy, and overall a great establishment. Cathy, the manager, is an amazing human being who loves to assist customers in a timely manner and to the best of her ability! I would definitely recommend this place of business."

"Great company. Great People. Great Customer Service"

"Honest company and treats customers with respect"

"Pleasant place to do Business with!!"

"Great places awesome workers e"

"Ive been going through a very stressful time and these guys made my move a little easier. Great service"

"Great Storage facility.. Highly Recommended."

"My only complaint is the packaging tape I bought was junk. Otherwise, it was a good experience."

"Highly Recommended. Gretchen & Cathy go above and beyond to make sure customers are always happy. They work hard at keeping the snow cleared and help customers shovel too when needed. Thank you Ladies !!"

"Great Storage place. Best in the area. Ladies are very helpful and pleasant"

"The associates here are so helpful and knowledgeable! Highly recommend!"

"Highly recommend Life Storage in Liverpool. They truly care about their customers."

"Best Storage facility ever! Employees go out of their way to be sure customers are happy and they are always there to help when needed. Clean and Secured"

"had exactly what I was looking for and at a lower rate then expected, explained to me why getting my unit with three days left in the month would get me the next month free instead of waiting till the first of the next month to get one."

"Answered all of my questions and was able to help me make a knowledgable dicision."

"Security clean friendly informative staff a+"

"Everything was great."

"Very helpful.andhpolite staff"

"cathy is a top notch manager. "

"Life Storage is the greatest!"

"have used this storage place in the past and thats why i came back..great to do business with."

"I have had a storage space at the Liverpool Location for many many years. And there is no better place and people to work with there. They have always treated me with respect. And helped out in any way they could. And a shout out to Kathy for doing such a great job for all the years I have been there. A Top Notch Storage Facility with a Top Notch Manager in Kathy"

"All expectations and concerns were met in a timely manner. Thank you for a wonderful and safe experience!"

"The associate Kathy is always smiling helpful and right on the ball. #1 in my book.??"

"Service was prompt, informative and courteous. Good job!"

"I also appreciate it that when I've had an Emergency situation come up an it sometimes caused me to be late with my payment, you guys always worked with me as best as you can. That really means a lot because situations do arise for people and its nice to know you will work with your customers. For me, The last few years haven't been the greatest for my kids and I so thank you for the help.."

"My expectations were met. Just nothing spectacular. I received average customer service."

"Every time I walk in there I feel welcomed. Always so helpful with any questions I may have."

"I was very much impressed with one outstanding employee named Kathy at your Liverpool Branch on Henry Clay Blvd. in New York. I dealt with her for many years all the way from Australia and she went out of her way to assist me at all times. Thank you Kathy! "

"Was referred by Parkrose estates. Live in Ohio everything was arranged over the phone"

"The size of unit was aval.and was clean.and the worker knew her job well."

"great job."

"Was and is so easy and pleasant, this was my second time coming back from Oregon and no issues at all before or this time as well."

"i like the convenience .. enter on one road and exit on another"

"Kathy was wonderful she really me made me feel like she had my best interest in heart. Thank you again for everything "

"I am happy with the service I've received"

"I reserved the storage online and then received a friendly phone call. When I did arrive the woman was very kind and helpful. She was new and only wasn't sure of one of my questions, but made sure to answer it. She was very professional and made me feel satisfied with my choice. Thank you."

"I feel my belongings are safe and I always feel welcomed, even if my payment is late, as it has been a couple of times. Great people work there!"

"Kathy is wonderful. Extremely helpful & accommodating. Others in office are relatively new & never were able to answer any of my questions. "

"I was very pleased with the service given me when signing the contract for my storage space. One small error with the space size, however the associate was very apologetic and went above and beyond to make sure all accomodations were in order."

"Cathy Roth is a good and friendly manager!"

"I appreciate the excellent storage conditions for my belongings. I wish it were slightly less expensive, however."

"Mark & Cathy were always friendly & eager to help or assist with questions"

"Great location and great staff. "

"Great people thank you"

"I WOULD USE UNCLE BOB'S AGAIN. GREAT EXPERIENCE. THANKS..."

"Great experience"

"fast, friendly,conveinet..."

"Michelle & Kathy was very courteous and anxious to help was always prompt to assist with the payment process. I was always greeted with a smile. They are the best and I would recommend anyone I know to go to Uncle Bob's for their moving and storage needs. Best of Luck."

"Everything was as I expected it to be based on my initial phone conversation with the facility."

"The experience has been great!!! Every staff member I worked with was understanding and went above and beyond. Super friendly and helpful!! "

"I believe the ladies name was Cathy, she was very knowledgable of her position. Greeted and maintained professionalism the entire process. The question that was not asked is: if I had knowledge of someone that needed a storage site would I be willing to offer your facility? The answer would be yes, very satisfied with experience and facility"

"Nothing to add except thanks again!"

"I feel it is much more expensive than other storage facilities."

"Kathy and Michelle are great! "

"Michelle & Kathy are the best!!!! I will not rent from anyone else!!! Also had parking spot!!! Very very satisfied!!!! Love these girls!!!!"

"Michelle @ Liverpool has been awesome to work with! I would not hesitate to recommend your storage units to friends and family, and I will surely use this convenience again, so many thanks for helping us with our move!"

"The woman working the office every time I stopped in always was plight and helpful this was one of the reasons we chose your company over the other 2 in the area we could have gone with "

"Everything was exceptional...I had to change lockers at the last minute and that was no problem at all. I was made to feel like a valued customer and not a number and I appreciated that. The store and grounds were well kept and that instills confidence to a renter. Very fine service all the way around! Thank you!"

" I was pleased with the service and will be recommending you to people that will be moving. "

"Area surrounding units neat and clean as were units themselves."

"Carol was very professional. "

"Very big unit, I'm impressed."

"Any questions I had were answered in a respectful and informative way. All options and terms were thoroughly explained. "

"I was happy with the service. I'm glad I chose Uncle Bob's [Life Storage]."

"Very helpful and friendly"

"I was in a crunch with frozen pipes in when I used Uncle Bob's and they made it a one-stop process for me, moving van and storage place. Employees all helped me every step of the way."

"I have (and will continue to be), a part of the Uncle Bob's [Life Storage] "Family" of satisfied clients for almost two decades now, and have always been treated with great professionalism and respect, and in particular by the personnel at the LiverpoolNY store. Further than that however, they have gone the extra step to make me feel a part of the family by always recognizing me whenever I visit the office or asking about something of personal interest when I call into the store --all of which goes a long way towards my having stayed here for so long thus far and planning to continue to do so in the future. It's always been a great team that's worked here at the Liverpool, NY store --kudos to them for being so awesome!"

"Just keep on doing what you are doing!"

"Cathy and Michelle were excellent they make your company look great. I was.very pleased "

"I would recommend this facility to anyone who is in need of storage. The 2 girls in the office are a gem and anyone would be lucky to have them as employees."

"I feel that all the staff that I have come in contact with are all a great asset to your team. their customer service skills are awesome!"

"The staff was great and very helpful. Extremely happy.they went above and beyond to help us out "

"im am very pleased with everything"

"the employee that waited on me was professional, courteous, respectful and informative. She made my rental experience pleasant. She needs some Kudos from Uncle Bob's [Life Storage]. :)"

"Only reason for answer on "property well maintained" is because of snow removal for easy access to my building in winter. Otherwise, very happy with Uncle Bob's [Life Storage]!"

"This is our 2nd time renting with Uncle Bob's. Both times we have had a great experience. I have recommended Uncle Bob's several times already. We are completely satisfied. Thank You. "

"Very neat and well kept."

"Great job!"

"I used the call center first and because of an urgent need to rent space I was directed to call where I needed to rent. I arrived and all paperwork was preprinted. Conversation was polite and professional. I had rented at this facility many years ago, and was pleased that it continued to have a great staff."

"No...everything was fine"

"Very well maintained with a friendly, helpful staff. A pleasure to go there. Need a SIGN on cardboard container that "OPENING IS ON THE OTHERSIDE". I was there several years before finding it as it was always locked in the front when I drove by."

"Everyone is always very helpful and friendly there."

"Having rented with other self-storage facilities Uncle Bob's [Life Storage] was a refreshing change. Service was prompt, friendly, concise, and informative. The paperwork was reasonable and explained but for me the most important part was the cleanliness and friendliness of the staff."

"The customer service was wonderful. I was offered the free truck rental and reserved a time slot. I was then called the day before saying they may have to do some repairs on the truck and offered me plenty of other options so that I wouldn't have to change or cancel my reservation time. The truck ended up being in good shape and available but I appreciated the foresight, consideration, and prompt communication I received. Happy to be storing with you!"

"Requested space was available. However, I do feel price is too high. "

"Storage unit was much cleaner than I expected and it was brightly painted. The indoor lighting was also bright."

"Kathy at Liverpool store is a great manager. Always on top of everything."

"Everything is great, however, the prices are a little high."

"The main reason i stopped there was the cleanliness the place on RT57 is a dump. The girls were just great even with all the snow this year the isles were always clear. "

"you're great"

" I appreciate the reminder calls from Michelle P. when I forget to make a payment. It's never intentional but my life is a bit full so I appreciate the proactive approach to help your customers avoid late fees, etc. Keep up the great work and give Michelle P in Liverpool, NY some recognition for doing an outstanding job!!!!"

"Both of the ladies at the liverpool office exemplify what Customer Service is suppose to look like. You have two wonderful employees. Allissa "

"We moved from NH to NY and my first interaction with your staff was via phone. I was impressed right off the bat, they have gone above and beyond. We have told several people how happy we are with them. We had storage units in NH and NEVER had this quality of service. ( there you go, your next location! ) Luhansk you ! "

"I am very pleased I picked your storage place. "

"The ladies are always kind and friendly. i enjoy stopping buy to see them...."

"Quick and easy service and explanation goes a long way with me."

"I was always greeted with a hello hows things today. The staff were exceptional and I will return if need be."

"From your website, to our call, and meeting our associate at the facility, we were treated with exceptionally good service. By the way, loved your site, humor and business can mix. Please keep up the great work!!"

"I just want to Thank you for the wonderful service and to say I would definitely come back if I ever need a storage area again - though I will say I hope not :)"