Self Storage Units near Syracuse in Liverpool, NY, 13088

"I've been a customer of Life storage for almost 4 years, Cathy Roth is a phenomenal person to work with! She has worked with me whether it be a payment plan during covid or changing a lightbulb in the 10 foot high storage unit... from start to finish she has always been extremely helpful and understanding. She's definitely an asset to this company. I would recommend anyone who needed storage to use life storage in Liverpool"

"Cathy was such a sweetheart!! she answered every question I had. Such a pleasure to do business with her and her location 💕"

"Clean affordable and staff friendly"

"Well run and convenient but prices went up so I moved out and sold extra belongings"

"Nice location, clean and great customer service, very nice, friendly and helpful. I would recommend Life Storage."

"Amazing customer service, clean storage unit. Would rent again."

"Justin was amazing to work with and made everything very easy. Thank you!!"

"I rent a storage unit here and I just wanted to give a shout out to Cathy in the office for going above and beyond for me! My car died the other day while I was there and she came and jumped me and then today I lost my key for my lock and she cut my old one and replaced it with a new one! Thanks so much for the amazing costumer service. Your the best!"

"Cathy was absolutely amazing and so professional! She was very informative and answered any and all questions I had about renting a storage space! Life has been a little chaotic and stressful lately and she managed to put a smile on my face and helped relieve some of the stress I’ve been carrying. I think I’ll definitely be storing with her! After shopping around, her facility seemed to be the nicest and most maintained and she seemed to be the most caring about her customers. Thank you for a positive attitude and experience!"

"Cathy is always willing to go above and beyond for her customers. Unfortunately, in todays world, there is no kindness or customer service. So if you are in need of storage, rent from the best. Store Manager Cathy and Life Storage."

"If I could give zero stars I most definitely would! The store manager isn’t training new employees the correct way, was told a late fee could be waived as a courtesy as I’ve never been late before and then was told “that’s out of my control, he’s new and I’ll talk with him” she left a voicemail for me with a rude tone of voice, on top of that was told she would call back yesterday and never heard from her then either. I wish we never leased a unit here luckily only have 2/3 months left of dealing with horrible customer service!"

"Cathy is amazing; she is very kind and helpful and is always a wonderful person. I would recommend life storage at this location because of the amazing customer service. Thank you cathy"

"Cathy was great to work with! She thoroughly explained everything and took the time to show us the available units. It was great working with her."

"Had to find a quick place to leave my car and maybe, maybe not rent some space….Called several places, left messages, got quotes….BUT from the very first 1-877 customer service call I made to LifeStorage…down to signing the paperwork with manager Cat Roth in Liverpool…I knew I was in good hands!!! Too bad all businesses don’t work as efficiently and as pleasantly as LifeStorage 😀"

"Cathy is amazing, very knowledgeable and helpful. The facilities and units are clean, and the customer service is wonderful. I would definitely recommend."

"Arrived at facility and found the unit clean, easily reached, with wide doors & access hallway. New lock & papers in unit as expected."

"Amazing staff, always extremely helpful."

"Amanda provided exceptional service. Friendly helpful knowledgeable. Highly recommend"

"Very easy sign-up. Cathy was efficient and very professional. She anticipated my questions and responded to each one."

"Store 094 Henry Clay Blvd GREAT SERVICE!"

"Cathy was fantastic and very helpful!"

"Was a good experience, staff is very helpful. Only gripe is how quickly rent increases over time, although, I did not attempt to renegotiate."

"Professional , courteous welcome. Storage locker is clean and secured."

"I needed some space while packing to move. Booking online was very easy. Cathy was very helpful and personally checked me in and gave me a life storage swag bag including a lock. The premises is securely fenced all around. I was surprised how the space kept cool like a basement, even though it was the dead of summer. Another storage place (public storage) had given me a run around on price, but to my relief I had none of that headache with life storage. The first charge is a bit higher for some reason (I couldn't find an itemized bill) but I assume its some administrative check in and the cost of the lock. Keep the welcome email, as it gives you the phone number for the actual office! The number on google is the national number, which either just hangs up on you or rings for at least 45 minutes before being answered by some poor phone center worker who is unable to do anything. Once I reached Cathy she fixed my issue immediately. This Life Storage branch not only met my needs, but exceeded my expectations. Thanks for helping with my move!"

"Wonderful place to get storage. Clean, easy access, and safe. Cathy was extremely friendly, helpful, and a pleasure to work with. She explained everything we needed to know very clearly and always willing to answer any questions we may have had. I would recommend this location very highly."

"WONDERFUL !!"

"Cathy was pleasant and very helpful getting my unit set up. I had never rented a storage unit before, but she was very helpful walking me through the process and answering all my questions. She made the process very easy for me overall."

"Cathey is the best person i have ever met she is always on top of everything"

"Life Storage - Liverpool, NY Excellent facility. Clean, organized and manager Cathy Roth extremely friendly, helpful and professional."

"Excellent service! This is my second time using this Life Storage location and I couldn’t be happier! Cathy is an absolute pleasure to work with, and always goes above and beyond! She is the compelling reason for me to do business with Store #094. Thank you Cathy!"

"Excellent customer service! Cathy was a great help setting me up with a storage unit. She was patient, kind, and accommodating throughout the whole process. I have no doubt that any concerns that should arise would be promptly and professionally addressed."

"Outstanding Customer Service at the Henry Clay Location !! Property always clean."

"Customer service is fantastic! Cathy has assisted me for the past week regarding our corporate unit. She's been super helpful and responsive! She's even going so far as to personally assist me with the cleaning out and closing down of our unit. If ever in need of another unit in the area, we will definitely return to Life Storage 094."

"These were great folks to work with. Kathy was very positive and accommodating. If I ever have to use storage again, I will come back to this place."

"This storage facility is awesome!!! Top notch!!! Facility is super clean and staff goes above and beyond, very kind and takes their time assisting you! A big shout out to the manager, Cathy Roth, sweet, very friendly and there to help you!!!! Very hard to find people that are enjoying their jobs and smiling during these difficult times!!! Thank you Life Storage!!!"

"If you need storage, Life Storage is the place to go ! Clean, Secured and Friendly Service :-)"

"Our experience was very pleasant. Spaces are clean and nice. The facility is kept clean as well. Great company to deal with"

"Our experience storing here has been Very Pleasant. Kind & Friendly service always with a smile. If we ever need Storage again we will Certainly come back and do business with them!!!!"

"Such a Great Company to deal with. Smooth & Easy Rentals. Outstanding Customer Service with a smile!!"

"Extremely clean and well maintained..."

"I had the opportunity to speak with Cathy, from this location. This has to have been one of the best conversations I've had with a representative, in a long time. It was as if I was talking to a friend I haven't spoken to in a while. Earlier in the day, Cathy and I spoke, where I expressed my concerns with my current account and situation, regarding my storage unit. She reached out to her superiors to resolve my issues and even took a step further, to call me back, upon preparing to leave the store, to follow up with me about the subject matter. I left the conversation feeling relieved and complete. This experience was amazing! I felt so comfortable as to even break into conversation about what was taking place with the world and COVID. She is extremely empathic. It feels good to know that I was able to discuss matters with someone who knows how to deal with people. In the midst of all this havoc, we need more people that care."

"I went there today to rent a storage unit and a VERY nice and friendly lady Cathy helped me out. You don’t find a lot of people like that in today’s world that’s for sure. It was one of the best customer service experiences I’ve had. She was extremely helpful and just amazing. Thanks for the help Cathy!"

"Excellent customer service, really clean and well taken care of units and a good price. Satisfied customer"