Self Storage Units near Chicago in Naperville, IL, 60563

"Really nice store, Ginger helped me and she was was great!"

"The employees are very kind.👍"

"Maryanne is a rockstar! She puts the customers first and exemplifies excellent and personalized customer service."

"I had a great experience with this store, Ginger and Maryanne were super kind and welcoming. :)"

"I'm not a customer (yet) but enjoyed the (not-quite-3 hour tour) by Ginger and Maryann. I think they called their fancy golf cart "The Minnow?" Very slick operation, right off 88, climate controlled, clean - they even have some huge doors for moving truck load-ins (just don't break those big doors again or a former Marine named Ginger might flashback to her combat training)."

"Great experience!"

"Very Friendly environment. The people were very nice and helpful! The facilities is clean. Very well maintained. The instructions were clear. And the price was spot on! I am pleased!!!"

"Loved this place! Super organized and clean! We rented an office for our small business and is perfect! Ginger helped us a lot through the process! She is the best! I highly recommend this place!"

"Great customer service. Thank you Ginger."

"Excellent customer service Thanks"

"Really nice job. Thanks Ginger"

"Ginger was extremely helpful. I was looking for one of the bigger spaces to park my boat & one opened up the day after I inquired. They called me & it was my space a day later. Timing was great & the process to reserve/get the space was easy. MaryAnn gets an assist on this one."

"What an amazing crew Ginger and Mary are incredibly helpful all the time. Units are super clean. Would recommend 100%!"

"Great customer service."

"Friendly and efficient"

"I’ve had multiple storage units for both personal and commercial at LS for several years. The staff is great, the facilities are spotless, and it’s very convenient access for moving companies as well."

"I recently had a fantastic experience with Life Storage and I highly recommend this business to anyone in need of self storage. From the moment I walked in, I was impressed with the cleanliness and organization of the facility. The staff, including Ginger, were incredibly friendly and welcoming, making the entire process stress-free. Ginger, in particular, was extremely helpful in answering all of my questions and addressing any concerns I had. Her knowledge and expertise in the self storage industry really shone through, and I felt confident in my decision to choose Life Storage. She even went above and beyond by showing me several different unit sizes and layouts to ensure I found the perfect fit for my needs. In addition, our company CryoEffect uses Life Storage for our storage needs and the experience has been great. The facility is secure and well-maintained, and we appreciate the convenience and flexibility of being able to access our unit whenever we need to. Overall, I am thoroughly impressed with Life Storage and their exceptional customer service. Thank you to Ginger and the entire team for making my self storage experience such a positive one!"

"Ginger and Mary Ann were wonderful to work with. when my bill get confused and crossed up, Ginger told them the truth that I had, and do pay both my bills at the same time. The clerk said, I put two bills onto one and I didn’t do that. Ginger make sure and told them that I never do that. So the district manager fix my bill. I was so grateful for that because the other storage company did the same thing and we had to go to court. I am very grateful to Ginger and Mary Ann and the district manager."

"Nice storage place, clean and dry, helpful staff"

"Very friendly staff, and a well kept/clean environment."

"We have had a space at Naperville LifeStorage for several years. The staff is always helpful and the facility is clean. It’s the only place we will store in the Naperville area."

"Love this location. Very clean and they are very helpful"

"The staff, Ginger and Maryann did a great job getting us settled in. They were friendly, knowledgeable and made us feel like our trailer is in great hands, we came in with security being a priority- it is very important to us. Our visit and registration was pleasant and done in little time. The price was the best we found and when you combine that with the personal service, it’s a win win. Thanks for listening to our needs and your kindness. Susan"

"Ginger was very friendly and helpful"

"Quick and easy to set up. Very nice facility!"

"Clean, safe, temperature-controlled storage. Easy access. Great, friendly service."

"The staff was wonderful and the facilities are nice!"

"This place is great! Super spacious units, good pricing, and they have an indoor loading dock that makes it so much easier to load and unload in the Chicagoland winters!"

"Wonderful experience!"

"Super friendly staff, clean and nearby. What else could you want?"

"Got a unit today from you guys today and cassie was so nice and helpful"

"Ginger & Team are very nice, accommodating and professional! The facility is very clean. I highly recommend Life Storage Naperville!"

"Very helpful! Easy to move in and close out. Highly recommended!"

"Excellent facility, clean and secure. Ginger and Mary Ann were great"

"Very helpful and friendly staff- clean units and buildings."

"Wonderful service, thank you!"

"Clean facility, great staff and overall a good experience! Ginger is awesome!"

"We have used Life Sorage many times and have referred them to people we have moved....The number one reason is their customer service...it is fantastic! They are also very clean...We usually deal with Ginger, but everyone there is very nice."

"Ginger was very welcoming and helpful."

"Fantastic experience! Ginger was incredible helpful and knowledgeable. Definitely will continue to rent from LifeStorage."

"Ginger was very nice and made our experience nice and easy. Definitely 5 stars!!!"

"Through thick n thin for the past few years this storage unit & team has been one of the utmost blessings I’ve had to enjoy & not worry about whatsoever. Especially, with Ginger staying on top of my account & informing me of anything & everything entailing my unit. I take serious value on my belongings being in a safe & secured place. No matter how many other places I’ve looked into, this site & Ginger not only reassured me about the services they offered to help for relocating. But showed me the excellent security system they have installed which definitely made me feel much safer on leaving my property passed down from my family here. Thanku Ginger & Life Storage"

"Clean and well maintained. Staff is quick to respond if there is an issue. I highly recommend this location"

"I want to give a special shout out to ginger at the life storage in Naperville she was such a great help with keeping my storage"

"Great service"

"East sign up. Great service. Mary Ann is friendly!"

"Mary Ann was extremely helpful from VM from the initial call because I didn't know the number all the way to showing me how to open the gate. The easiest 5-stars to give is to Mary Ann!"

"Lupe was amazing, she has been doing such a good job And she did our move in application fast. Very friendly and patient - thank you"

"Imagine a facility or store that looks like a dump from the outside and you already feel the vibe will be before stepping in. 😏 Life Storage Naperville is the antithesis of that experience!! The building's exterior and grounds match the interior. It’s secure and well-maintained, but the ✨customer service makes this location outstanding.✨ It’s my second rental in under five years and the only reason I returned is that the manager, Ms. Ginger, runs a tight ship. New to the team is a company asset, Ms. Maryanne. Her patience, attentiveness, and customer service are above-par. I drive out of my way [downtown loop] to this facility for this level of care. 👏🏼👏🏼👏🏼"

"Lupe was amazing!"

"Mary Anne was the best to work and very helpful. I would highly recommend this place for storage."

"I stopped for a quick issue and it was 15 minutes before they opened, however, they opened for me to take care of my business. This facility is clean and well run. The staff has always been super."

"This place is an AMAZING storage unit the manager is so friendly and they help you out. We feel so safe here I’m so happy to be apart of this community!"

"Ginger was extremely courtesies and knowledgeable, answering my questions in a thoughtful way!"

"Mary Anne was extremely helpful today when I was moving things into my storage unit at the Life Storage Naperville location. Very professional and courteous!!!"

"Ginger was awesome. Made the whole experience very easy. Will recommend to others."

"Fabulous service! Listened to my needs. Offered suggestions. Answered all my questions in a very caring and courteous manner. Love this facility."

"Used this place for some bulk document shredding. Ginger was attentive and walked me through the most economical way to get rid of things. Even helped me unload my car. Place was clean and well organized. Will drive here again to get rid of documents and possibly store. Thanks so much!"

"I can’t say enough about how helpful Mary Ann was with us. We live in Florida now and left our key at home. She was so helpful and was able to cut our lock for us. Also we cleaned out 30 boxes that needed to be shredded. She was so nice even though I had to bother her 5 times with all of our boxes to be shredded. It’s nice to see someone with a smile on their face and willing to help. You don’t get good customer service these days. Thank you so much."

"Ginger is awesome!"

"Very friendly and helpful! Facility looks clean and very well kept."

"Rental was easy and the staff extremely helpful! Will update in a few months."

"Seamless Experience from renting online to moving into our space. Total time from start to finish took less than half an hour. Staff on sites is also very friendly. Mary Anne is awesome!"

"Had a very pleasant experience with the staff at the Naperville location. Staff is very friendly and kind. Knew exactly what they were doing and kept the facility very clean. VERY nice ladies!"

"Clean and nice building for storage"

"Absolutely great experience. As someone who has never used this service before it was great. Made it so easy to use and the communication was great. On check out the two friendliest people Mary Anne and Ginger were a great help. Definitely 5 stars. Would be 10 if possible."

"Lovely gals over there! Excellent service!"

"Good facility, great customer service and all my belongs were kept safe for my whole time storing here. No issues, strongly suggest using them to anyone in need of storage in the area."

"Ginger was great - easy process"

"Ginger is great. Super Clean facility!"

"Ginger! Thanks so much for getting me set up. I appreciate You & Crew :)"

"The ladies that were working on Saturday are AMAZING, sweet and professional! One is even a vet! That's a plus for me! Will definitely be a return customer!"

"The prices are not the cheapest, but the staff is the best. Both Ginger and Marianne bend over backwards to accommodate you. The best, and ultimately worth it because of them."

"I love this place, the workers are so professional and they keep everything so neat and clean."

"Excellent service"

"Mary Anne and Ginger are awesome!"

"Marianne was very helpful!"

"Ginger and Maryanne are amazing!!!!"

"Ginger helped me out and did an amazing job all while smiling"

"Thank you! Clean facility, professional staff and very helpful. Highly recommend."

"Great online reservation process, and facility!"

"Great help getting us a storage space that would work for our needs! Immediate assistance with any issues we had. Staff is nice, friendly, and very accommodating!"

"Great facility and customer service!"

"Ginger is the best. Always helpful, always knowledgeable, always efficient, and always looking out for her customers!"

"What a find! I was fortunate enough to find Life Storage/Naperville on a recent scramble to find local storage for my camper. I was looking for a location nearby and one that was competitively priced. I 'd had my camper in storage at another nearby storage space for nearly a year and ended up cancelling my contract due to horrible upkeep of the spaces and worse customer service - pot holes/gravel/pallets with nails - nothing good about my last storage space. Enter Life Storage/Naperville and from the initial call with Mary Anne and the site visit and paperwork processing with Ginger - this place is wonderful and I couldn't be happier. They were phenomenal to deal with and it's so refreshing to experience great customer service these days! Locked coded entry system - level paved parking spaces. 24/7 Security Cameras - every amenity you might need for less than I was paying for the trash space I had the past year. Thank you MA and Ginger for helping me get settled into my new space there at Life Storage/Naperville!"

"Ginger was fantastic and made me feel so valued as a customer!"

"I'm so happy I found Life Storage! Ginger was so helpful in helping me find the perfect temperature-controlled storage solution. Every unit is easy to get to. High fives for not having to trudge my stuff through the snow! You drive into their building, use their nicely sized carts and stay out of the worst mother nature has to throw at you. Well done!"

"Very nice and friendly staff that they have here. Ginger is the absolute best when it comes to customer service and making one feel welcomed. I will definitely continue doing business with them and would recommend this very clean and well maintained storage facility to anyone out there!"

"Excellent service!"

"Maryann was amazing! She was very helpful and the facility was very clean!"

"I can't believe how amazing this place has been !! I have been with life storage for four years now and I truly can't say enough great things about it! Management has been like family and always made sure my stuff has been safe and super helpful when I need it . There is never even dust on my furniture !! Such and amazing place!!!"

"Maryanne was extremely helpful and made the moving process so much less stressful. I love my unit here the facilities are clean and the staff is helpful. Prices are best in the area from what research I’ve done"

"Outstanding help from Miss Ginger at her store in Naperville and in Aurora very nice person great customer service"

"Great costumer service. Vito was great!"

"What a find! Ginger is so friendly and efficient. I took advantage of their $13 banker/book box flat rate for document shredding. Such a deal and it couldn’t have been easier. Thank you - highly recommend."

"Very impressed with how clean and well kept the facility is. Ginger answered all my questions and was very nice. Would recommend this place to my family and friends in need of storage."

"Everyone at LifeStorage did such a terrific job of finding the right fit at the best price for me, I had to come back for a second unit. Well done. Now that's the way a franchise should be run."

"Great company great employees great customer service!!!! A pleasure to work with!"

"Ginger was very nice and polite helped with parking space for my work truck!!"

"Customer service was fast and courteous. Staff helped us with our online reservation for a parking space in less than 10 mins total. Thank you."

"This is the best storage facility in the area. The team is always helpful and the facility is super clean and secure. It’s also great that they have a large van you can rent for the day to help with any moves."

"Mary Anne was very helpful and knowledgeable. Great clean place to store!"

"Ginger the Lead Manager Provided great service. Very quick, effective and helpful service."

"Mary ann was very helpful 10/10 recommend coming here again"

"I can't say enough about how friendly, informative and helpful Mary Anne and Ginger have been at this Life Storage facility. My company, TLN, has just begun renting a couple of spaces and they have gone above & beyond to assist us every step of the way. The spaces are clean and well-lit and the hours are very accommodating. Great experience & facility!"

"The experience was lovely! Ginger and Marie Ann were so helpful!"

"really good customer service, amazing place"

"Awesome customer service! The ladies there were a big help!"

"I love this place so much, everyone is helpful and professional 10/10"

"The manager, Ginger, was very friendly and very helpful. She helped me find the unit I need and for a lower price than what I had found. Would highly recommend!"

"The ladies at the front desk were awesome! Super friendly and offered Great customer service! I've used this company before and will use them again. Extremely highly recommend! And the facility is super clean!"

"Great service friendly and professional. The storage facility is always clean. The staff is why I would recommend this place"

"My experience with the Life Storage went above and beyond our expectations making our first-time renting storage experience amazingly smooth. Secure, clean, easy access facility with moving van available for the rent on-site - everything is great. Especially our sincerely gratitude to Mary Anne at Life Storage in Naperville. We have experienced many great services over the years but as for Mary Anne it's exceptional. She is very friendly and ready to help with any question, she helps a lot to find right solution in most critical situation (that was in our case), with her assistance we feel so comfortable and confident that everything will be all right! Our cordially appreciation to you, Mary Anne! It's really the Gold Standard for the storage facilities other people should know! Svetlana Lebedeva."

"I had a problem with getting my rental set up on the web. Mary Anne was extremely helpful with completing the process and took me upstairs to my unit to make sure I could find it and lock it properly. Thank you Mary Anne."

"I can’t say enough good things about this place. The staff is so helpful, friendly and attentive even over the phone, then even more so in person! The lady who helped me was Mary Ann and I’m so glad I encountered her. She was so sweet, answered all my questions and went above and beyond to help me and make my experience amazing. Thank you for being so great. I will forever be a customer."

"My first phone call was taken by a customer service representative and unfortunately I was not told my unit had an obstruction (cement pillar) in the middle of it. The rep also explained I could get a discount using a "truck" from the property. The rep stated all I needed to do was within 14 days of renting the unit let them know what date I would need the "truck." When I first visited the unit and found the obstruction I went into the office to speak to the person on-site (different than whom I spoke with initially). The women in the store was Mary Anne. She was extremely professional, helpful and offered to discuss ways we could work together to better my experience. She took the time to explain the use of the property's "van"...it is not a truck as I was first told. She found a unit, bigger than the one I rented initially for only a $4 dollars more a month and transferred me without a hitch. She did all this, even came to ensure I could get into my new unit, all while pushing her lunch break back a half hour to me, the customer, first. Thank you to Mary Anne."

"Secure, clean facility and well-kept grounds. Great pricing. Helpful and available facility management. A moving van available for rent on-site. Life Storage in Naperville is truly the Gold Standard for storage facilities. This business is highly recommended."

"Very secure, reliable, and convenient! We had a large unit at this Life Storage for 5+ years and then down sized to a smaller unit recently. The process for reserving a new unit was seamless. Mary Anne was so helpful every step of the way."

"Was really in a bind. They were able to get us a unit within the hour and they have a giant truck you can rent for free for the first time! Highly recommend it!"

"Mary Anne at Life Storage in Naperville went above and beyond to help me secure the right storage unit for my needs. She was pleasant and took time on the phone after I left the facility to make sure the reservation/payment went through correctly! I highly recommend this facility, it is clean and feels secure always."

"Mary Ann was awesome. Did great explaining all my options. Very knowledgeable and customer focused."

"Thank you MaryAnne for amazing service!"

"Thanks MaryAnne the utilities are amazing!"

"Maryanne was amazing!! Great to work with & so helpful!"

"Mary Anne was wonderful, excellent service and very knowledgable."

"Great customer service. Mary was very informative and answered all my questions, super sweet! I’m happy to have chosen this place."

"Mary Anne was TOP NOTCH across the board. I won’t ever need to search for my company storage needs again. Thank you Life Storage!"

"Raised my rent every year so that it went up 41% in 3 years and it was no longer worth it. They make it difficult to cancel your rental by not letting you do it online. Went to the office and waited over an hour for the store manager to come back so I fill out the form. You can can't cancel online or by email, it must be in person or by snail mail. Poor experience, do not recommend."

"Mary Anne is fantastic!!! I highly recommend Life Storage Naperville!"

"My experience with life storage went above and beyond all expectations. The staff, particularly Maryanne Hoeller, have been very helpful and I appreciated the enthusiasm Maryanne displayed at her position. I would recommend life storage to any friends who mention needing similar services."

"The employee that assisted me, Mary Anne, was very courteous and helpful as well as the facilities were very clean and tidy. A pleasant experience overall"

"Very helpful and conversational!"

"Maryanne is amazing and extremely helpful! Great service!!"

"Ginger was super nice, very helpful. Only downfall was she was not wearing a mask (even with it posted in the store as being required)."

"Amazing folks who treat customers genuinely well. You don't see alot of this these days! Kudos to Mary Anne, Ginger and others that work there."

"The best place"

"Ginger, Mary Anne, Deborah are an all star team . Made me and my wife super comfortable at first glance. Very helpful and cordial."

"Clean, easy to access. A little cold, not sure they use any heat so dress warmly in the winter. And like every storage facility, they treat customers who stay with them the worse. Rent goes up every 6 months or so. The only affordable option is to be willing to move to a new facility where you get the new customers perks."

"Ginger is amazing. The ladies are always so helpful when I have any questions. Great customer service."

"My first time using storage services. MaryAnn and Ginger were really helpful in helping me navigate the process. The facility looks clean and well maintained. Would strongly recommend."

"Mary was great and helped us out so much! Saved us from putting all of our stuff into a mold infested unit at a public storage!!"

"Had a current space and transferred to a new one! The whole process was fast & easy! Ginger has been so helpful! Definitely Recommend 👍🏻"

"Great storage facility! I have had no issues and anytime I need help the staff is always so nice and quick to help!!!"

"Super clean facility, didn't have to actually talk to anyone to get to my unit. Amazing"

"Have been storing some things here since June 2020,have had absolutely awesome experience. Very helpful and friendly and there to assist in any way they can help.Highly recommend this facility to store things of value.Always a great experience whenever I need to go there!"

"Awesome team to work with!!! We had rented 8 office space from them and one storage unit. Sad to leave the place but they made the process so simple. Thank you Ginger, best wishes!"

"Place is great the lady was super nice and Friendly"

"This storage facility has been such an asset to our sales team. Ginger and the entire staff are extremely accommodating and consistently go the extra mile to make our jobs easier. I would never consider moving after the the service and experience we received time after time. Thank you guys!"

"Fantastic service from Ginger and her staff. I keep a unit for work deliveries. They accept the deliveries for me and put into the unit. I appreciate them!"

"This location is very clean, organized. Ginger is amazing! And very kind!"

"Ginger and Mary Anne are great!!"

"This location is extremely clean and organized. Ginger Smith is an excellent store manager in the way she handles customers and task management at the same time. She’s very friendly and completely helpful to any questions you ask. Great doing business with you!!!"

"Would recommend. Easy and very affordable storage units. Great service too"

"This review is for Ginger. While I've never been to Life Storage, my bf always goes to the Naperville location. Every time he goes, he always talks about Ginger and how great she is. He raves about Ginger's patience and eagerness to assist him."

"I was responsible for locating offsite storage for my office as we relocated. The staff took my info and promised to get back to me if a space with my requirements became available. The staff communicated often with various options. The rental process was easy and helpful as this isn't something I do often. Appreciated all the guidance I received and will definitely use LifeStorage in the future and will recommend to others."

"Great service ! Ginger is absolutely amazing"

"I was nervous about renting out a storage spot, but as soon as i saw my space i fell. In. Love. The staff (Ginger? I think was her name) was BEYOND AMAZING. I got all the info i needed and more, and so easy to understand. I wouldn't store my valuables anywhere else."

"This Life Storage is clean"

"I was trying to store my car here last minute after setting up a short notice long term overseas trip.  When I came in the computers were down and it looked like I was in a major bind - my plane was leaving in 5 hours.  Ginger, who luckily was working there for years and knew the system well, was able to manually take down all of the info needed to rent out the spot.  If someone else with less experience was there that day I would have been completely screwed.  I can't express how lucky I was she was there.. So, thanks Ginger!"

"I’ve used this company twice and they’ve been great each time as a US veteran I appreciate their customer service and clean facilities. Thank you Mari Anne for your excellent outstanding customer service!"

"Ginger and Maryann were a great help with the smooth move in!"

"Great customer service! MaryAnne was very friendly and helpful in finding a unit that would fit my needs. Pricing online was cheaper but I was having trouble reserving on the website. The lower price was honored in store which shows the integrity of the company. Very happy with my choice of using Life Storage."

"Excellent service!"

"Ginger and Mary Ann are amazing please support them in the local businesses they help me with my parents"

"Most helpdul!"

"Mary Anne Hoeller was so helpful & nice. The world needs more like her........."

"They are very good for help"

"The staff is awesome and Naey Anne was really knowledgeable and helpful."

"Ginger and team are awesome. The process of signing up is simple, the units are clean and safe, accessibility is easy. Couldn’t ask for a better experience."

"Ginger is amazing !!!"

"Wonderful service!! Great employees, very knowledgeable, friendly. ALSO- we had car troubles right after we had moved everything out of our storage unit and closed our Life Storage account. Both employees were happy to provide us with jumper cables, wrenches, and any other tools we needed to try to fix our car. They truly went above and beyond to provide amazing customer service even after we weren’t leasing storage from them anymore. I wish I could give this facility & the employees who work there way more than 5 stars. I highly recommend this location!! Thank you so much for your help!"

"Wonderful service!! Great employees, very knowledgeable, friendly. Felt safe during everything!"

"Great customer service!"

"We had a great experience with Life Storage. Ginger, especially, was incredibly helpful. Thank you."

"MaryAnne was Fantastic!! Great place to use!"

"Great experience with this facility. They were extra helpful on deciding the right size of the storage for us, then we were lucky enough to get first month free! The facility is relatively new and clean. My only concern was the top floor unit as I was concerned about heavy rains and possible water damage but luckily everything went well. In and out process was smooth and I would do business with them again."

"Maryanne was great and helpful and understood my needs and concerns. Great place to store my items."

"Ginger was super helpful!!! Returned from deployment and had to move to Cali for my next duty station with a short notice. Ginger vacated my unit without additional charge and helped with the move. I’m very thankful for what life storage Naperville did for me"

"It is my first time renting a storage unit + Life Storage has been great. We got the cutest welcome package from Ginger (including a lock, which totally slipped my mind in the chaos of moving) and the facility is clean/well lit. LOVE the carts to love stuff in/out the unit. ** Edit on Move out -- Got a call from Mary w. a link to DocuSign the "vacate form" which was SO helpful. End to End a wonderful experience all around and will rent from them again. The covered garage space was super helpful on rainy days!"

"Amazing customer service & staff is very polite !! I would recommend Life Storage in Naperville IL over any other company !!"

"AMAZING STAFF! place is supper clean! And the neighborhood is supper safe! Awesome prices. And a location you can’t beat."

"AMAZING STAFF! place is supper clean! And the neighborhood is supper safe! Awesome prices. And a location you can’t beat."

"This storage location is amazing. Ginger and Mary Anne are amazing"

"Ginger and Mary Anne were marvelous!"

"The facilities were great, and the service outstanding and friendly. Thank you!"

"I was looking into storage while i moved and Mary Ann was very friendly and helpful. I highly recommend Life Storage"

"The ladies at Naperville’s Life storage are awesome. Was going through spare foot and had a whole host of problems. Sparefoot dropped the ball but Ginger and her crew set me up made me laugh and solved my rv parking problem. The staff are excellent and area is clean with easy access to building/rv parking. Added benefit it’s right off 88 so easy to get on highway and head out on our next rv adventure."

"Just rented a parking space for our boat. Ginger was extremely helpful and friendly."

"Thank you Ginger for your professionalism. She found us the perfect parking spot that is easy to access."

"Went in the other day, Marianne was very helpful with my potential need for storage. She was able to answer all my questions and the facility was very clean and nice. Wasn’t too sure about storage facilities until I came here and she really changed my perception about them."

"Ginger and Maryann where very friendly and helpful with informant on storage units. It's a very place very clean and the storage units arw very nice!"

"Ginger and the team are the best in the business. Making sure you have what you need and always taking care of you."

"It is my first time renting a storage unit + Life Storage has been great. We got the cutest welcome package from Ginger (including a lock, which totally slipped my mind in the chaos of moving) and the facility is clean/well lit. LOVE the carts to love stuff in/out the unit."

"This facility and it’s staff were absolutely awesome! Ginger made the rental process super easy and comfortable. I truly appreciated the great customer service."

"Great facility! Their prices beat everyone in the area and their service, facilities, and experience are outstanding. Everyone was so friendly and professional. I rented a covered parking space but will be back for a storage unit soon!"

"Was helped by Ginger shes a wonderful character. Ginger attended to all of my needs, She asked and responded with all of the right answers and ultimately formed my decision. Great facility and great customer service! Would highly recommend especially for the price."

"Gin is fantastic, and she is honest and upfront. The facility is clean and well kept. She is very personable and great to chat with. We moved from life storage in Matteson, IL, and the places are night and day. I definitely would recommend her and this location to other people. Im glad that Ive relocated to this location. The prices are better as well."

"Im unsure if Ginger still works at this location, but I promised her quite awhile ago I would leave a review so here is my fulfillment of that promise. Every time I entered the facility I would be greeted extremely kindly and warmly by Ginger. Her energy was infectious and always made me feel good to be around. Shes a light. Thanks for being so sweet and welcoming."

"Ginger is always very kind and helpful!!"

"Used them for Document Shredding. Friendly staff and transaction was quick and smooth. They secure store documents and then shredding partner comes in and shreds on-site."

"The best of the best. Is there anything else I have to say?"

"If you need to store anything this is the place to be. Ginger is great and makes it feel homely while your moving. Best experience"

"This place is wonderful! Ginger is amazing the way she helps and accommodates your needs is tremendous, if youre gonna get a storage unit this is the one I recommend highly. I wish I could give this location a 10 star rating instead of 5 stars!"

"I highly recommend this location. Ginger is absolutely amazing! Moving can be stressful enough and when you find a safe, clean place that also treat you like family, you have a winning combination. Great access and well lit. Honestly if I could give them ten stars I would"

"Ginger was a life saver for me thank you so much"

"This place is amazing! Great prices and helpful staff. They helped me store my new car in a spot while I searched for a more permanent spot. Ginger has been really helpful throughout the process and has great customer service!"

"Very helpful staff. We went in for document shredding. Had a lot to shred and no issues whatsoever."

"Always helpful, I needed help getting my truck started. They were very helpful in lending me an extension cord and power to get it running. I love storing my business needs here!"

"I can't recommend this Life Storage location enough. They have their act together and truly have a customer-focused, security-focused mindset. It's so refreshing to work with a business who clearly cares for their customers and staff. Jenna and Ginger have been awesome to work with whenever I have had questions or needed help. In 2 years time I have never had a problem. They do raise rates on you, so be warned that will happen, but I think the customer service and peace of mind it brings is worthwhile. I also love that you can conveniently rent their big van for a reasonable rate!"

"Great place for your storage needs. Clean!!!! Reasonably priced."

"Its always a pleasure seeing Jenna"

"Ginger was awesome!! Thank you for all the help!!"

"Nice well maintained location, Very friendly staff to deal with. Ginger was super nice to talk to."

"Ginger was very polite and knowledgeable of how leasing an office at this location would work. Definitely recommend to ask for her when inquiring."

"Jenna and Ginger helped save me $60 a month by finding me a more efficient sized unit."

"Everything about life storage in Naperville is wonderful. People are fantastic especially Ginger she was so helpful with my recent downsizing of a larger unit to a smaller unit. Ginger is very professional and I enjoy talking to her and she was so helpful with my recent downsize. Couldn't of asked for any more assistance and help and great customer service!"

"Excellent facility. Ginger and Jenna are amazing!"

"We had a meeting in their upstairs offices. The facility was clean and had amenities available, but the WIFI signal was poor."

"Jenna was incredibly helpful with getting me my storage space and rental truck setup. She answered all of my questions.Storage site was clean and in great condition."

"They were very accommodating and helped me as I moved in and out!"

"I showed up and needed assistance with understanding the layout, prices, and rules of the building in back. Ms Jenna was very personable, helpful, and patient in her explaining details. Thank you life storage, your a life saver!!"

"I love Ginger! She has helped me choose the right spaces for my needs multiple times!! Clean facility!"

"Ginger was AWESOME! This place was excellent!!"

"Easiest move ever! Everything was on time and perfect!"

"The store manager was extremely helpful and the service was outstanding. The facility is outstanding."

"Ginger was super helpful when I stopped in today to pick up my key I left Incase I forget mine."

"Ginger was amazingly kind and helpful. I would recommend over any other local storage"

"This place is absolutely wonderful.  Fair prices, great staff, easy to unload and reload with a heated garage, plenty of rolling carts to help, etc.   If you're looking for storage in this area look no further."

"Very satisfied! Great promotions, great service (Ginger and Jenna are awesome!), great location. Being able to pull into the building and unload onto the provided carts is super helpful. Highly recommend."

"I was very happy with the service I received from Ginger and the staff. I would strongly recommend to friends and family. Thank you. Fannie Mae"

"Ginger is/was great!"

"Customer service is top notch. The process of renting a parking space was very easy. Highly recommend this location."

"Truly 5-star service! Jena and Ginger are very accommodating and easy to work with. Very clean, well lit, well maintained facility. Having a moving van available on site for rental is a big bonus too and a big timesaver. Note that it is a large cargo van, not a box truck."

"Truly 5-star service! Jena and Ginger are very accommodating and easy to work with. Very clean, well lit, well maintained facility. Having a moving van available on site for rental is a big bonus too and a big timesaver. Note that it is a large cargo van, not a box truck."

"Excellent service, Ginger rocks!"

"I used their document shredding service. Great customer service from the two ladies at this location. Very professional and friendly."

"The lady was so nice in helping with what a need it. Great place!"

"Ginger and Jenna are awesome and they do shredding!"

"Thank you for donating space for our fund raising shoe drive for our non profit Veterans Outreach of Illinois"

"Debbie and Jenna were great! Jenna is training and she did a fabulous job! I will definitely give LifeStorage a 10!"

"Excellent service from exceptional personnel...have returned to Life Storage in Naperville after using their services over a year ago...they are the best!"

"Great Customer Service."

"You guys are the best! I have recommended you on my Facebook community."

"Ginger and Jenna were amazing!!! Totally helped me open my locker. Such great employees always smiling and friendly. Love this place. I come just for their great help!!"

"The people I dealt with were exceptionally helpful and friendly. I have already recommended Life Storage to others."

"A great place to store your items nice clean facilities and a friendly staff!"

"Staff consistently demonstrates ownership attitude when I interact with them for questions and/or clarification."

"The best storage place in Naperville with the easiest staff and access around. I love it! Ginger's Awesome!"

"My storage experience here is worry free."

"Keep up the Great Job!!!"

"Thank you to Ginger for providing outstanding customer service and always exceeding our expectations."

"Ginger is phenomenal. She was resourceful and supportive. I left feeling encouraged with quality service. This place is ideal. You will want to come here. Dr. Lori Campbell"

"Ginger was a lifesaver very resourceful and supportive! The best customer service support Ive experienced in years!"

"Great facilities, and the manager, Ginger, is extremely helpful."

"Ginger was very helpful and I really appreciated the help I received from her. Definitely would recommend this storage facility to anyone wondering."

"Nicole was very thorough, competent, friendly, well-informed, and patient, as she showed me several units to choose from and clearly explained the various costs and current specials (I got one month free rent on a first-floor unit, not far from the office & car parking entrance in the main building). The place is clean, the lights come on with motion sensors as you move through the halls, you can pull your car right inside to load/unload, and there are several rolling carts available for use. There's also bathrooms and water fountains."

"This was honestly one of the best personnel experiences Ive ever had. Ginger was so wonderful and helpful. As an employee of an up and coming company in the area, she guaranteed stress-free communication and the conversation was so welcoming and I cant wait to do business with her in the future!!"

"Ginger and Nicole are the best!!!!"

"I recently needed a new storage and I found lifestorage online. When I got there I was greeted pleasantly by Ginger. She gave me a tour of the facility and priced out a couple of storages. I was treated like I was at a hotel and was very glad for Ginger's hospitality. I am glad I have found a new great storage place that treats me like their number one priority."

"I believe the women running the office make your company better than your competition."

"Everybody was very friendly, professional and extremely helpful."

"Ginger and Nicole are awesome! They are overly helpful, always happy and extremely knowledgeable."

"Ginger and the staff are exceptional. From the first day we came in to rent a unit until the day we moved out the staff was attentive, polite and professional. We had zero issues while renting for 3 years. Highly recommend LifeStorage Naperville."

"Ginger and Nicole are excellent assets to your company. We just happened to find your location, but after talking with Ginger and Nicole there was no question that we would use Life Storage. They are friendly, courteous and knowledgeable; much more than any of the other storage companies we looked into."

"I cannot say enough about this Life Storage location. Ginger and Nicole are wonderful. They are one of the reasons we rented here. The other was because we could get a unit located right at the garage entry.  We just happened upon this location in our search for a storage unit. After talking with Ginger, we decided to rent here. She explained all the charges and requirements up front. The units were clean and well lit. We always felt our belongings were safe and secure. If I ever have the need in that area again I have no doubt I would use them."

"Nicole was great service always checking grounds working hi level of work ethic I wish she was working for my company.......>>>"

"Getting the storage unit itself is no problem. I thought that the pricing was reasonable and customers service seemed good. I was told that the only thing needed to close the unit was to call in and let them know, so I did exactly that. When I rented the unit no one had told me that the actual physical lock was mine to keep just as no one told me the lock needed to be off before I could walk away from the unit. Found out quickly after they charged me. FYI I was asked for a review of this location before I even rented the space out - glad I waited because not happy about the miscommunication on their end. Maybe a general move-out procedure would have been nice to include? I will not be using this location again."

"Ginger was a blessing, great and thorough service, highly recommended!"

"Ginger is remarkable in her ability to perform outstanding problem solving solutions to all of my storage needs. I have had as many as three storage units at one time. Ginger is also honest trustworthy reliable with a customer satisfaction centered focus second to no one. I have been a customer for three years. GInger is a remarkable lady who deserves recognition for her hard work . Happy Customer Catherine Rhey"

"The staff is always friendly and willing to help in any way they can. The facility is very clean, which is always a good thing. If you want a great experience for your storage needs, short or long term, Life Storage is the Place!"

"Very easy and accommodating. We loaded up a storage unit for our of our clients here today. Our crew was able to get in and out very quickly. There are no challenges associated with unloading and loading in the facility. We had no issues that we might encounter at another storage facility. Our customer was able to save money on their hourly-rated estimated charge, this made us look good, and our guys were able to get home early and get some rest for tomorrow's work day, which is always appreciated during a busy moving season! Thanks Ginger!"

"This location is so conveniently located and Ginger was so extremely patient and helpful, she sealed the deal!"

"Very good service"

"I moved a client's belonging while she was out of the Country and Ginger was so patient and kind. She helped me through the entire process. It sure makes life easier when someone likes their job, is extremely knowledgeable and patient. The facility was super clean and there were plenty of carts for us to use. I highly recommend this facility."

"Nicole was awesome I came in and needed help she actually went out of her way to be sure I was taken care of I normally dont leave reviews but felt I should here."

"Amazing facility very clean and accessible . Security is really great. But the most appreciated aspect of going to this specific facility is Miss Ginger... She is the absolute perfect person for your first impression on this business. She was very efficient and amaxingly enthusiastic. I walked out with a huge smile vothe times I met her. Prices are very reasonable for what the facility offers."

"Super friendly staff"

"Ginger is a very nice person. She was very through."

"Quick and easy. Very helpful and makes move in seamless"

"I am a returning customer to Life Storage this month because, after (previously) having visiting several other (not life storage) storage facilities, I found the Life Storage facility in Naperville to be By far the most kept up, clean, and secure. Ginger helped me both times and was a delight. She was friendly, professional and really listened and helped me find the unit that best fit my needs - yet again. I will remain a loyal customer of Life Storage whenever I am in need of a storage space because they continue to exceed my expectations."

"This is my go to storage place. Ginger always takes care of our storage needs and the professionalism, clean secure conditions as well as available packing and moving supplies continue to exceed our expectations. This is why, over the years, we have worked with Ginger at the Naperville location in Washington through three different moves. Thank you Life Storage! -Garcia Family"

"Ginger was very helpful, efficient and fast. A pleasure to work with."

"Ginger is the best storage manager in the world."

"Ginger Smith was so sweet in the way she talk and give u instructions of what to do and showing what I need to know about the truck"

"Ginger the manager is rude and she is money hungry, she told me I had a month free when I first got my unit then turned around and charged me on top of a late fee! When asked to waive fee because of her lack of communication regarding insurance, as the manager she stated she was unable to do so. I will never rent from This location ever unless under new management."

"Walked into Life Storage in Naperville and was immediately impressed by the facilities. Within 10 minutes I was ready to enroll with them. What made the decision easier was that Ginger was very friendly and knowledgeable. What makes this facility standout is that youre able to drive into the facility and load up on free carts that they available. Their rates are reasonable as well. For a first time customer, you can use their van to load and transport your things to the facility, for free. However, free is limited to 25 miles/6 hours but youll only pay $.89 per mile over the 25 miles which is reasonable. In addition, youll need to pick up insurance for under $20 to cover the van. They also have office facilities upstairs for small companies or solopreneurs"

"Ginger is the most wonderful person that helped during a very stressful time .she should be rewarded for saving me great stress. Thank you especially after 3 months of radiation therapy."

"Clean and secure building. Love the fact we have access whenever we need it. Love that if weather is bad we can pull into the building and stay dry."

"What a great experience! Ginger was the kindest, most helpful person! She was so knowledgeable and professional, yet laid back and fun! I compared other places and nothing came close to the customer service, product knowledge and confidence of this place! Space was clean, secure, easy to navigate. Ginger treated us like family and felt like my furniture was as important to her as it is to us! The free use of the moving truck that day to move the stuff to storage was streamlined and such a huge help! Thank you Ginger! Id give life storage 10 stars if I could!!!"

"I was in the other day and talk to Ginger what a delightful young lady she is I would start with her in a heartbeat as soon as Im ready and I know what Im putting in I will be back to see her with bells on my toes"

"This is far and away my FAVORITE storage facility. They have it all."

"This is the best customer service and friendly place definitely 5 star!! Clean,& secure!!,.& Ginger is awesome!!!"

"I Love Life Storage, Nicole is enthusiastic, extremely helpful and caring. She made my move worry free. I was referred to this storage company by a friend and this is forever my new storage facility."

"Very clean facility and excellent customer service. Super friendly as well."

"We were looking for storage and stopped in on a recommendation. Nicole was great explaining everything. Her positive attitude and welcoming smile made the trip worth it. Have used other storage places before but they weren't was as helpful or pleasant to deal with as Nicole. Definitely worth the trip and our business."

"Such a friendly place! Ginger is always welcoming with a big smile! fantastic customer service And very clean!"

"Excellent service and support. Highly recommend."

"Nicole went above and beyond to help last minute and got me in a storage unit, even as they were about to close, she had a smile and welcomed me with joy. She was lovely to work with and I would come to Life Storage just for their breadth, depth and level of care for their customers. Nicole was amazing to work with. Highly recommend!!!"

"So much more then U-haul"

"Ginger is absolutely amazing! We needed a new storage unit and she had the paperwork waiting for us when we arrived! Ginger made the process simple and easy!"

"Great team ,thanks Ginger !"

"Ginger is wonderful! She had the paperwork ready to go, storage locker cleaned up and could not have been more pleasant! Facility is easy to access in addition to being close to work and home. Highly Recommended!"

"I went into their office to find new office space and they were so awesome to work with. The office space is very nice but what set them apart from just another office were the people at the front desk."

"I spoke with nicole and she waa super helpful very sweet and very kind. Great customer service skills will be calling back and will recommend thank u nicole for all ur help keep up the great work"

"I have to say that I have been to many storage company's and Ginger is the best at what she does So if you are looking for Storage look no further"