Self Storage Units near Buffalo in Kenmore, NY, 14223

"Not bad"

"Rich was amazingly helpful and made the process so easy for us. I appreciate Life Storage, great facility!"

"Mostly a great experience with Life Storage! They do not pro-rate your last month or issue refunds so when you clear out your unit plan accordingly. My payment is usually due 9/27 and I’m vacating my unit on 9/30 so I’m still paying $271 for 3 days. Unfortunate but I want others to know that’s how they operate."

"Rich was so polite & so helpful! Has a very positive attitude & made this process so easy! Definitely would recommend working with him!"

"Beyond helpful customer service! Managers help was stellar! A divine experience in my moving process!"

"Great experience with Richard! Thank you so much :)"

"Kazi helped me a lot. The staff are really helpful."

"The gentleman at the desk was courteous , friendly and respectful."

"Loved this place , Easy , great customer service, great location, fast in and out no hassle"

"Experience was great and the representative was very clear and thorough about the entire process"

"Everything went smoothly and the staff there was very friendly and helpful making the experience even more enjoyable!"

"Rich is so helpful and has great customer service! Will definitely be back if the need arises."

"Easy in and clean"

"Yes it's clean, but it's sinister how much storage companies charge and this company keeps raising the price every few months"

"Husband keeps his tools there so there safe and not all over the house"

"Rich is beyond amazing. More than willing to help you out with anything you need to make your transition for storage or find a business storage home complete. I love this place."

"Great service"

"Rich is professional, Personal, and proficient! Easiest storage rental ever! Clean facility and climate controlled! Highly recommend"

"Richard E. was excellent!"

"Great service at Kenmore"

"I love this place. It is easy and super clean. As an artist I need to know my flatwork wont get damp and paints wont freeze I even have my parents 74 yr old table in there which is my favorite. Rich helped me unload my Jeep as I struggled, frozen after loading it alone in the snow at my residence. I didnt even ask. He saw I was exhausted and offered! I am grateful for this place. I recomment it to anyone and the price is very fair for what you get."

"Nicest storage facility I've ever been to. Brand new, spotlessly clean, very convenient. The manager Rich is the kindest and so helpful! I highly recommend this Life Storage on Kenmore Ave!"

"First time using storage unit. Doug made it very simple. Went over contract and showed me how to use lock system. Wonderful experience. Super clean place ."

"Rich gave us great service today"

"Just shopping today. Manager Rich was very professional"

"Fast paced and friendly."

"If you need clean, accessible storage that’s conveniently located, LifeStorage Kenmore is the place. Add knowledgeable, responsive, and over-and-above customer service from the local staff and you’ve got a fan for life - this location is just what you’d hope to find and rarely do!"

"We needed storage for our move back to Buffalo, and we called Life Storage to see about getting a couple of units to help with the move. I left a message and within a few minutes Rich returned my call, got everything arranged for us, and when we brought our stuff for storage, he had everything ready to go. As we needed more storage, Rich always had everything ready to go when we arrived. He is a great asset for Life Storage, and for all its customers."

"Rich is the man! Customer service is incredible! Please check them out if you can wait. Out of all the life storages, this is by far the best."

"I really appreciate the great level of respect and customer service from Richard the representative, this is the first time I became a customer for LifeStorage and the way it’s setup will not be the last time 😊"

"Doing business with Richard, has been one of the positive experiences of this move."

"Clean and great service"

"Rich was great, this are third time storing and service always 5 stars"

"Very positive experience"

"Great experience and I plan to utilize your company at another site in October."

"Great service from Rich"

"Safe, secure, very clean and conveniently located"

"just looking today, manager took the time to show me entire facility. thanks Rich"

"Great service."

"Prices seem high, but service from manager Rich and Facility were great"

"Great facilty"

"Rich was tremendously helpful, making my first day experience easy"

"I had a fantastic experience with Life Storage through work. We closed a remote office last summer after shifting our staff to WFH. Originally we'd intended to move everything to our new (under construction) office building only to arrive and discover that the construction crew had appropriated the area we'd set aside for storage. I called Life Storage looking for space with no notice--the movers were already on their way when I reached Rich. He was able to accommodate us on no notice, with complete empathy for the situation. Fast forward to today. I found out after the fact that our ops team had contracted movers to empty our storage space. Before I even had a chance to call and cancel, Rich called me. He noticed the movers and wanted to check if we still needed the space. I explained that we were finally able to get into our new office, and he extended his congratulations and offered to send the notice to vacate to my e-mail on file. Overall just a great experience, highly recommended for anyone who needs a storage unit."

"I have always experienced courteous customer service and storage notifications. I’ve occupied space for three years and it has been and easy going and clean environment at life storage."

"Great location and great service"

"Higher end storage."

"Store Manager Rich was extremely helpful. Facility was clean and organized as well."

"Rich has been super helpful even since we rented! Can say enough good things about him! Place is super clean!!!!"

"Woman manager was very helpful for our move out"

"Great experience at the Union Store with Rich Kenmore manager"

"Rich was great. Store very clean"

"Richard was great! Stayed late to help Is out!"

"The best service ever! Great security and the storage facility is so clean! Richard even stayed twenty minutes past the office closing time so we could get set up with our unit. Thank you so much!"

"This location was so good to me when I was in a pinch. Extremely professional business with more than fair prices for the facility. The woman who helped me was kind and welcoming, and I believe her name was Bri. Forgive me if I am wrong. Will certainly recommend to friends in the future."

"Great facility didn’t have the size I needed, manager Rich offered to find one in another facility but I’m going to wait for here!"

"By far the best storage facility we have ever used! Quick and easy service and great deals!"

"Rich was very helpful"

"Richard was awesome!!! Definitely exceeded expectations... Very well mannered"

"Rich did an amazing job setting me up with a storage unit today. Thanks Rich!"

"Just wanted to say that Rich is by far the most amazing person to have running this facility. He knows people by name and is so extremely friendly that it makes it a pleasure to have a unit at this facility. Answers questions in an attentive manner and always asks how you are when he sees you!"

"Great facility and staff"

"Great experience Rich was great"

"It was clean."

"Rich was very helpful with my wife and I- thank you very much !"

"This is a very unprofessional place. Management is not good.  The units are tiny and smaller than they say. It is not worth your time or money."

"The staff are very attentive. Rich E will take care of any issues you have and answer questions. I have been a customer for almost 2 yrs. Clean and it’s nice when they know your name as well. Good customer service."

"Amazing location, whenever I have an issue, I can get it resolved with the help of rich, easy to work with and communicate with and I couldn't find a better location in newyork if I tried, thanks a million to the folks at life storage- nate and Joe from guy contracting"

"Just stopped in to get idea and pricing. Manager very helpful"

"Walked in and got great service from Rich"

"Great place thanks Rich"

"Rich was awesome. Great experience!!"

"Great service from Rich"

"I will first say that I managed a self storage facility for 10 years. I know what the job entails and that you have a wide spectrum of clients. The vast majority of the business is crisis driven. It is important to receptive and accommodating to all clients who come through the door. In our case, there was a passing in the family. I had the pleasure of working with Rich the facility manager for our storage needs. Even though it was 30 minutes prior to closing, Rich was welcoming from the door step and immediately empathic to our situation. He took the time to thoroughly explain things and I did not feel rushed through the transaction. As for the facility; when I ran my storage facility I was a stickler for cleanliness. The facility far exceeded my expectations. This facility is pristine starting with the office, hallways and the unit. Thank you so much Rich for the positive experience."

"Thank you Rich. Great experience"

"Great experience"

"My wife has rented here a couple of times since store opened. Staff is always great and especially current two gentlemen. Always clean and we feel safe and secure storing here."

"I can honestly say that Rich is my angel and hero. From day one, he was professional, helpful, supportive, friendly and kind. When I was backed up in a corner, he figured out away for me to hold onto my storage unit and my belongings. Rich went out of his way to stay in touch and would call me with solutions. I am internally grateful for him. Life Storage...Rich is an all star...hold onto him!"

"Excellent service it didn't take long to get done and we were able to unload and get all of our stuff in that day."

"Rich is great"

"Rich is awesome very helpful...goes out of his way to assist and he is very consoling to my issues and concerns.. he really cares about people and takes his job seriously..it's always great to know there are great people in this world and especially great people at life storage"

"Clean facility manager Rich very helpful"

"The Store Manager Rich is like no other. He is an amazing guy that is helpful and has a great personality and attitude. As a first time storage renter he made everything great."

"Great facility manager Rich was a great help."

"The store manager rich is great!!!! He helped me out very quickly at the last minute when nobody else could. Very polite and the building is extremely clean and the prices are affordable!"

"Store manager Rich was great explaining the process and our options. Old school customer service"

"Rich was very helpful!"

"Rich is awesome"

"Check in @ Life Storage-Kenmore was a breeze this afternoon. Rich was welcoming and very helpful as he showed us our unit and explained the agreement. The unit is clean and secure and we feel confident storing our things here."

"Great experience manager Rich was very helpful."

"Rented a space with my crazy family. Manager was very patient throughout all our drama. Thanks Rich!"

"Rich is awesome! He is always helpful and calls me right away. Yesterday he even helped me carry some boxes to my car!!"

"Store Manager Rich was an amazing help! Would highly recommend!"

"Great place to store you personal goods."

"The facility in Buffalo on Kenmore Avenue was always clean and well kept. We felt that our possessions were very safe there. We were so impressed with the company that we rented another Life Storage facility in Bonita Springs, Florida."

"Didn’t rent a space at this time but received great service from Manager. Patient and answered all my questions."

"Had our house items stored at LifeStorage in Kenmore Ave. for 10 months. No issues, clean consistent temperature, and plenty of carts to help with moving. Our unit had a light which was very helpful when moving in, looking for items and moving out. Rich (General Manager) is awesome! Always so helpful and friendly. We will miss seeing him and waving hello!"

"Rich was very informative and helpful with my decision making and what my needs are. I highly recommend this facility for anyone who is looking for storage unit. It’s clean and have easy access and they are very flexible"

"A good and affordable place for storage. Gave me reminder about my payment which is great cause I always forget. Manager here is really nice person and definitely made the experience a lot less anxiety inducing for me."

"I was able to get a storage unit in a pinch and was treated with nothing but kindness. I would recommend Rich to everyone we know! His professionalism and kindness made our not so great situation work out with ease. Thank you for all your help!"

"Rich was our sales rep, facility was clean well lite and very secure. Price seemed a little high but overall seemed superior to the other storage places we shopped. 3 doors to pull up to unload was very convenient."

"This is a wonderful storage place. The price is right and the service is excellent. Thanks Rich Elmlinger for helping me out and making this smooth experience in a stressful situation."

"Store manager Rick Elmlinger is very friendly and extremely knowledgeable! He made selecting a storage unit effortless. He is always there to answer questions in an efficient manner. This facility is virtually spotless as well! Very happy with my decision to rent from this location!"

"Had the pleasure of working with Rich at this location. Was in a unique bind and he went above and beyond to help me out. Very fortunate to have had the opportunity to not only work with him but know him as a person. The facility is top notch, pristine and always accessible. I plan to always keep any future storage business with Life Storage and hopefully Rich’s location! Thanks so much!"

"Rich gave great customer service, highly recommend this store!"

"This place is wonderful and the staff is phenomenal. We trusted that our belongings were safe and secure life storage on Kenmore, and the price was absolutely affordable. 5 stars Elana"

"Very clean and great service"

"Rich was great. Facility is awesome"

"Rich is personable and knowledgeable. Great facility"

"Very friendly and helpful"

"Customer service was great and very quick! Thank you so much"

"I haven't known these guys very long but they are very good keep"

"Rich was amazing the building was clean and safe prices very competitive boxes were a pricy but overall experience was great and less stress than I thought!"

"Visited this location last week. I was helped by a gentleman named Rich. Not only was he helpful but very funny and good natured. He made it a fast and efficient transaction. Highly recommended."

"Was looking for a storage unit last week and I had an unexpected and extremely pleasant experience when Rich helped me out.  Very personable, funny and well informed!  I highly recommend!"

"Amazing service & very easy to access to facility!"

"1st rate facility; 1st rate service."

"Rich is extremely friendly ! Definitely recommend !"

"Clear concise and very professional."

"Showed me around my storage space , and took the time to follow up and answer any questions that I had . The location is convenient and very clean"

"Rick was so personable & understanding with what I needed! Very much appreciated !"

"Super friendly and very helpful . Excellent customer service , Rich made everything very easy and was very helpful . Highly recommend this location. Ask for Rich!"

"Get ppl here. Extremely friendly and makes my life so much easier."

"Rich is great"

"Great facility and excellent service. Would highly recommend."

"Rich is Platinum there. Fantastic Service and management at this Facility. I have several Rooms there."

"Great customer service and very quick processing time"

"Besides LifeStorage accommodating all of my space/storage needs in a clean, safe environment and a perfect location, the store manager Rich Elmlinger was phenomenal. He was extremely courteous and friendly and went above and beyond to provide me with what I needed. Rich is a perfect example of what providing great service is all about. I wish more businesses had workers like Rich. He is truly exceptional. Thanks Rich."

"Good customer service very understanding with problems"

"I had a wonderful at your Kenmore location. I unexpectedly had to store my families belongings. Rich was very knowledgeable and helpful during the whole process! The 10x10 unit was perfect. Thanks for a great experience I will share with all my friends!"

"While youd never expect to create lasting relationships with your storage facility manager, it is great to be treated so well."

"Needed somewhere to store our belongings while we were waiting on our new home to close. We finally closed on the house and moved out of Life Storage. Rich, the associate at this location, was incredibly helpful and made our stressful moving situation a breeze!! Would definitely recommend!"

"The Life Storage company in Kenmore, NY, is an excellent location. Our store manager, Rich, is outstanding, friendly, and knowledgeable about the many aspects of moving and storage. There are many reasons for using storage spaces, such as, downsizing, being in transition between apartments, or a new home, or, remodelling, or storing collectibles. The prices and variety of spaces and sizes are reasonable. This is a modern facility which is safe and monitored. I'm very pleased with the service and the business model of Life Storage. There is ample parking. The facility is beautiful, clean, and has dollies, elevator, and climate control, it's wonderful. This company operates with the consumers as their number one priority. I like their You Tube videos, their supply store, and the warm welcome kit. Applying on line was very easy, breezy. And, you can always call them on the phone for information. In summary, Life Storage is outstanding!!!"

"Coming from Texas and having another storage location cancel your reservation i contacted Life Storage Mr Rich Elmlinger help was greatly appreciated he went above and beyond to help me make this as simple as possible will definitely recommend to anyone."

"This place is very clean organized. It is very easy to book a storage unit and the man in charge was extremely friendly and informative."

"Amazing customer service. Very friendly and effective in getting what I needed in a timely fashion."

"Rich was awesome and very professional! Top rating from my family!"

"The units are safely secured, but not too complicated or complex to remember & understand. Good service too. Staff is very helpful & can help with recommendation"

"Stopped in at 400 Kenmore Ave on March 10, 2020. Rich Emlinger was helpful, gracious, friendly and energetic. He also quickly located various Life Storage facilities in Atlanta, where my companion will be moving. Thanks, Rich. Spotless facility with a good location.....Gerald/Lemseh"

"Great deals best offers !"

"Great staff, clean facilities, two floors of storage."

"RICH WAS VERY NICE AND HELPFUL"

"Life storage on Kenmore; There customer service is amazing and the storage units are very versatile and spacious. I would recommend."

"Fantastic service, Rich was fantastic and made a confusing process so much easier!"

"Awesome service fast and quick to set up"

"Great service"

"We friendly awesome customer services."

"Rich was super helpful and so kind!"

"Rich was very helpful. Storage unit was very clean and great location!"

"Rich was very informative and made storing my things an easy and simple experience! Would highly recommend this facility. Very clean and organized. Easy to access hours!"

"Rich was extremely pleasant and very informative. It was nice doing business with him! Thanks again!"

"Cleanest storage around! Joe was SUPER nice and helpful during the transition going on with my company. They have a handicap accessible ramp and very clean units. Thanks so much Life Storage! Customer for Life..."

"Rich was a great help and very informative to our needs. Highly recommend! Thanks for everything!"

"Awesome service from Rich gave me exactly what I was looking for at a great price!!! Highly recommended!!"

"Awesome storage company! Rich was of such great help. Very friendly and supportive."

"Great professional service"

"Great storage place!"

"Great service and very efficient!"

"Always great service. Rich is very helpful!"

"Excellent service, Joe was awesome !"

"Wish I could give this review 10 ********* It was wonderful working with Rich... What a guy! So friendly and assuring..funny too! He answered all my questions and concerns. I would highly recommend Rich and this location to family & friends. Thanks again for making my life and storage so much better."

"Clean facility and friendly staff"

"Rich was very informative great service"

"It's convenient for people who live in the city of buffalo and has very nice staff. The gentleman was very kind and patient on the phone and in person.His name is Rich"

"Rich was great"

"Rich is super helpful and takes time to explain everything. The facility is very clean as well."

"Rich was awesome. He made the process easy and provided great info. Place was spotless!"

"Rich was excellent"

"Rich and Joe were very helpful to me when I moved in to the storage unit and today as I am moving out Rich has been a great help. If you are looking for a storage facility this is the one!!!!!!"

"Great experience! Rich was helpful, courteous and accommodating!"

"Went to this location today because I was in search of a shipping box. Rich, the store manager was more than accommodating and even printed out my shipping label to save me a trip across town. Customer service at its finest."

"Great space. The staff are extremely helpful. I strongly recommend this location."

"Lovely rich is a nice guy"

"Rich was very nice and professional great service."

"Rich was very professional and allowed us to take out time to choose the proper unit for out needs."

"Rich was very helpful and informative, place looks great."

"Great service from Rich. Love the facility"

"Great service from Rich"

"This is a very convenient location for us and the manager, Rich, went out of his way to make sure we had a great experience! Highly recommend!"

"Great experience working with Rich"

"Rich was a great help showed us multiple units so we could make our decision, great facility"

"Husband and I came in and Rich was so patient and proffesional. Thank you!"

"Great staff, always very friendly and helpful!"

"I would give it higher than 5 stars if I could. The manager Rich was very helpful, kind and knowledgeable. The facility was clean, very secure and well maintained. From my experience I would definitely recommend this location."

"I came in today and worked with Rich. He was a fantastic help in every way. Prompt service, very knowledgeable, and walked me through all of my different storage options and costs so I could make the decision that was right for me. Can't thank him enough for his help today during such a busy time in my life. Thanks Rich and thank you life storage."

"Very nice staff, easy access"

"Clean, safe, secure .....Ron was most helpful in finding the perfect unit ."

"Storage have some what average prices but they take long in servicing you and be careful they tell you, you have 35 free miles and when you return truck they say they don't have that offer anymore. So be wise and het everything in writing."

"Clean.."

"Met all expectations"

"Very pleased with this company I like it alot"

"This was our first experience w/a storage locker. We rented a 10x15' for 10 months, during which time we were in and out numerous times. Everything was top-notch and a pleasant experience. The place, inside and out was neat and clean, well-lit, and the staff went above my expectations. I would rate it a 10 out of 10."

"Flawless onboarding experience. Top notch conditions. Secure. Friendly staff. Convenient online account management. Ron Smith the manager is above and beyond helpful and friendly! Highly recommend!:)"

"Very clean, secure, and climate controlled. Critical features when it comes to what you want when storing your goods. Several implements (carts, handtrucks, etc) make moving and transferring your belongings easy. You also have the option of using their own rental moving truck for a very cheap fee when you rent there."

"I used this place for a few months while I was away from school. The storage units were the perfect size and the staff were always friendly. I would recommend this place to anyone!"

"Professional plus! Friendly and kind. Ron was absolutely wonderful to me and made a very stressful and difficult time for me that much easier. I truly appreciate his kindness and compassion."

"Very clean"

"These guys are very professional and I never worried about my belongings being damaged because everything is inside. I would gladly recommend to anyone!! Awesome job Life Storage on Kenmore ave!!!!"

"Quick and friendly service. The location is in really excellent condition."

"I was made to feel very much at home, and felt confident that my property would be safe and in good hands while at Life Storage. That was very important to me."

"I have been exceptionally pleased with the facility, service and pricing. Will highly recommend!"

"I had never used a storage facility previously and was very pleasantly surprised by my experience."

"We needed a storage unit in Buffalo and I'm glad I've found this Life Storage facility. As many review has mentioned the store manager, Ron, is awesome to work with. The facility itself has a couple of advantages over other storage facilities that we've used in the past: 1) every unit is indoors, so the prices are higher than external units found in other facilities. Given the amount of "weather" Buffalo has, having an indoor unit is imperative. 2) the customer loading area makes the whole loading/unloading process super convenient. Pull your moving truck (carefully) to the large roll-up door and you'll get to move in the comfort of protection from the elements. In general, the facility is very quiet, so don't really have to worry about fighting the crowd to access your unit."

"Ron was terrific"

"Ron the manager at this location was friendly and super helpful. The building was clean and organized."

"Nice clean facility, reasonable prices, and the manager Ron was a huge help! I would reccommend this to anybody!"

"Great place, nice workers really helpful"

"I went to this location and the manager was fantastic. He assistance was most definitely five star! I would recommend him everyone who needs a storage facility. Well done Ron!!!"

"Good customer service"

"Ron was awesome"

"It's a great place. I love the moving carts that are provided!"

"Excellent place!"

"I was surprised and very pleased by both the storage area and the attendants on duty. I love that place!!"

"Very frendly"

"Very polite, helpful, and fast service. Clean easily accessible storage"

"Excellent experience"

"Very friendly"

"Great service"

"Good experience with them. Not only did I get a month free for renting a month, they let you use thier van to move out free first 25 miles!!! I cant thanked life storage enough for keeping my belongings safe for 2 months. I Will recommend all my friends and family and will def go there again if I ever need storage."

"Good spot"

"Friendly staff, easily accessible and clean."

"Great place, pristine inside, temp controlled, Rob is also a really great guy to work with"

"The concerns or question I had were addressed within immediately."

"Very clean, friendly, convenient."

"Kenmore Ave...incredibly clean!"

"Th place is clean and orderly. Dena the customer s RV ice person was friendly and thorough. She took the time to explain all details to us. She made this experience a very good one."

"it was nice and clean. The person was very friendly and answered all my questions."

"Everyone was great. I really appreciate the team at 400 Kenmore Ave."

"Patrick the manager was great. I had an issue with what I was charged for the space and he cleared it up. The building was kept super clean and I was extremely happy with my storage time."

"I had no issues at all. Only one thing is you need more carts. Couldnt use any because you only had 4 and I had to wait "

"Mike was professional from start to end. "

"The process was easy and a space was available at short notice for my needs "

"My expectations were met, A+ service, both of the Reps were very polite, friendly and helpful."

"Loved it"

"Life storage was very convenient and helpful during and after my move. I am very thankful for your service. "

"Everything advertised was true."

"The gentlemen were tremendous. They provided a space and a great service just when it was needed by my family the most. Would highly recommend to everyone. Peace."

"The associates that took care of me were so nice and very helpful. It was great to see people that wanted to help as opposed to some businesses where there is no customer service."

"The staff were extremely helpful and kind. When I signed up the rental truck was a blessing. Such a good price and service. I feel that the building is well secured."

"Spaces were available, and in a convenient location close to the loading dock. The space was big enough to store a 3 bedroom house worth of items. Patrick was very helpful. We will need the unit for longer than originally planned, so we may need to consider moving to a different location, as the first floor unit is a bit pricey "

"Great experience so far!!!"

"Excellent service, unit clean. Made me feel secure and safe even when I visit alone."

"Was in and out with all my questions answered and rental set up within 20 minutes-and Patrick was absolutely wonderful."

"We have our unit on the Kenmore Ave location in Buffalo, NY. Wind it to be a fabulous facility with one small exception. When we enter thru the rear door it is not possible to prop the door open. As we use this for seasonal items we tend to move multiple totes at any given time and trying to keep the door open while picking up totes as well as repeatedly entering the door code has proven difficult. "

" My overall experience was Outstanding! Patrick was always helpful whenever I stopped in to get something from my space. He was very attentive to detail and your Company is fortunate to have him! My ONLY complaint was that the light in my space never worked the whole time I had it. He did all he could to try to rectify the problem, but he could only do so much. It was up to whoever is in charge of repairs to take care of it. That said, it certainly was not a deal breaker and I will still recommend Life Storage to anyone I know who has that need. "

"Quick, courteous, friendly service in clean secure facility."

"Very well."

"Would like to see more discounts, etc. for more long-term users; an incentive to stay."

"Provided me with comprehensive information so I can make the best decision for my storage needs."

"You were so organized and efficient, that you made me feel organized! LOL! Thank you! "

"You had the perfect space to accommodate my needs and it is very convenient to get to"