Self Storage Units near Atlanta in McDonough, GA, 30253

"Wonderful service. Helpful and informative. Quick process. Great and quiet facilities. Absolutely will be using them for as long as I need to store my items."

"Tamika and Tiana were great, friendly, helped me through the whole process!"

"I rented a space on 11/7/2022. The customer service attendant was very personable and professional. I highly recommend the McDonough site @180 Cason Way for your storage needs."

"Customer service was excellent from Teyuni she is very patient and I'm a very satisfied customer"

"Teyuni was very helpful. She went above and beyond to help me make a decision."

"Brand new storage facility with very personable staff members. We rented our storage space online and the process was quick and easy. Upon arrival to the storage space, they have two separate entrances and elevators in a climate controlled space. They have various sizes of storage space for your needs as well as dolly's to move your things effortlessly. Very clean and nice storage location!"

"Great customer service! Teyuni was very helpful and knowledgeable about the units available!"

"It’s very hard to get in contact with anyone at this location. I’ve called multiple days in a row at different times and no one picked up the phone. Twice I’ve been to the location before close and no one was there. The third time I went to the location there was a sign up that stated they were closed for lunch at would be back at 3pm however it was 4:30 when I was reading the sign. I had to physically go in person to give them a copy of my renters insurance three times so that I wouldn’t be charged for their insurance monthly and no one updated it in the system. Not to mention I reserved a unit online and the day I go to move into the unit I was told it was unavailable and the units they had available were more expensive, on a completely different floor & there are no carts to assist with hauling your things from your truck to your unit. The automatic sliding door is also broken, you have to manually pry it open & close it. My experience with this particular location has been frustrating since day one. However the one time I was able to come in contact with someone, they were pleasant."

"I can start with say this is a nice new storage unit. Very clean and kept well floors and all. I like the fact that there are moving carts at every door. Customer service was good once I finally got a hold of them. I think once full staffed they be okay. I was told on Thursday that everything was all set for my Friday move in. So I hired movers and rented a uhaul for nothing because the day of move in the office was closed all day until 4 pm. I called all day Friday from 9 am until 5:15. Around 5:00 I had bright ideal contact the 800 support that’s when they told me they wouldn’t have anyone in office until 4:00 pm Friday until 6:00 pm. I ended up wasting almost $400 for paying movers and renting a uhaul because the unit was not open as told. Follow up process need to be a little better because I ended up coming in Saturday afternoon then on Sunday at 5:37 pm someone sent me a message saying sorry for late response."

"Jeanne was the Rep who assisted me. She was very knowledgeable, informative, and friendly. Would definitely recommend."

"Latoya in McDonough Georgia....literally save my life....I was in a life changing situation and she talked to me...calmed me down........she needs a raise or a promtion...store 8436"

"Great service with Professional staff. Highly recommend!!"

"Jeanne and Latoya was there to help me as soon as I walked thru the door. Ms Latoya walked the halls with patience show me different sizes on all the floors. Ms Jeanne listened to my explain exactly what I was storing and knew right away the size I needed. Very grateful I met these two Ladies. So warming and caring. Love me some Life Storage !!"

"Latoya could not have been more accommodating and kind. Clean, new, wonderful customer service. Highly recommend."

"Great management and great pricing."

"This place is very respectful and very considerate to their customers. I would definitely recommend it to others. Brand new construction so it definitely worth your money"

"Ms. Shaketa was such a joy and so professional!! I honestly feel like we’re family now! she made this process so fast and made us feel so secure , if we ever have any other storage needs we will definitely be back to this location! Awesome"

"Shaketa and Donald were great!! Great staff here."

"Latoya rocks"

"The representative that helped me was super helpful a d professional."

"Your agent has Exemplary Customer Service Skills, Patience and very Professional"

"Latoya was amazing. So friendly and so helpful!"

"She was very good, very informative. Great guide! Excellent customer service!"

"The customer service was great. She explained everything step by step and made sure everything are good. She are the person with great customer service skills that I have experience since I been in McDonough, Ga"

"Walked in and what a pleasant surprise. New facility and Latoya was so helpful. I highly recommend checking them out if you are looking for a nice, new climate controlled storage unit!"

"I found salvation here!!"