Self Storage Units near South Venice in Venice, FL 34292

"My initial experience with Life Storage is sun par. Originally when I called in, I was told I was securing a rate that was much lower that I ended up paying in store. I called and reserved and when I got there they could not find my reservation or my hold. They could confirm that I called in and spoke with someone named Nicole but she apparently had not put anything in to the system and I ended up paying about $30 more per month. That's a huge difference but I needed a unit that day so I was forced to pay it. On another occasion, the restrooms on the first and second floor of the storage unit were locked, and my daughter who needed to use the bathroom wasn't able to. I spoke to an employee who opened one of the doors but did not go up the the other level to remedy the locked door on floor 2... where our unit is located. It's still locked, I'm sure. I check it each time I go. Additionally, the door was not working when I tried to go open my storage unit a different day, so much so that I tried to call the office multiple times and never got an answer. Had she answered, I would have gotten the answer I needed which was to push and pull at the same time -- after using a different door on the opposite side of the building, taking two loads up and then stopping at the office on the way out, I see that she was in there. Maybe when wasn't when I called but I was frustrated. Overall this has not been the most pleasant experience considering I lost my home to a hurricane, and you would expect people in customer service to actually be more friendly and personable. The unit does what we need it to but the experience was lacking."

"Super customer service. Monica is very friendly and professional. This is the second time I’ve rented there and have been very happy. Will surely use this exceptionally clean and convenient storage facility again."

"Very clean and well kept. Employees very kind and helpful. Definitely recommend storing things here without worry of your belongings being destroyed or stolen. No rodents, no bugs, very well maintained."

"A little pricey, but the staff is very friendly and helpful. Great location."

"Climate controlled storage facility. Easy access to storage area. Plenty of dolly push carts available. Clean restroom. Water fountains were not working."

"I recently moved the contents of my fathers apartment into a storage unit, and the Venice Life Storage location was very helpful. The process was very straightforward, and the cost was lower than all other storage facilities in the area. Would definitely recommend this place. The only criticism is that the units themselves are not lighted (the hallways are, but not the units themselves and the back of the 10x20 units get pretty dark when the unit is filled), so just make sure you bring your flashlight :)"

"We were very happy with our experience. The facility was clean, the staff was friendly, and we always felt our unit was safe and secure. We would definitely recommend Life Storage to friends."

"Had a great experience with Monica today. Very informative and excellent customer service. Clean facility and easy to maneuver through."

"SHAME ON THIS BUSINESS WHO UPPED OUR MONTHLY RATE BY FIFTY DOLLARS WITHOUT NOTICE. THEY ARE PRICE GOUGING AND I AM REPORTING THEM TO THE BETTER BUSINESS BUREAU. THIS BUSINESS IS NOT AFFECTED BY COST OF FUEL AND OUR BUSINESS IS SUFFERING DUE TO FUEL COSTS. SHAME ON THEM. FILING REPORT WITH ALL AGENCIES INCLUDING BBB AND VENICE CHAMBER OF COMMERCE AND ALL MY SOCIAL MEDIA POSTS."

"I am a very happy and fortunate customer of this storage facility. Monica, James, and Peter have always gone out of their way to answer my questions or help me with any concern I may have. They keep the facility very clean and I see them working on maintaining the highest standards for this location. I also appreciate that they were true to their word of watching all of the sites and notifying me when a site became available for my RV. I couldn’t thank all three enough their work ethic and customer service."

"My friend lost all his belongings- seized and “disposed of” per James, the manager, after being only 39 days in arrears. He lost over $50,000-worth of mostly new and high quality items over a bill that totaled MAYBE $500. No phone call, no email, no explanation about how his things were disposed of or where they went. Even after pleading for details and offering full payment + extra to cover penalties and LS’s costs, he received no further communication. He ONLY found a note that said he would be evicted and didn’t have enough time to get all his stuff out. He has been devastated. But even still, he didn’t want to write a review, but someone had to let people know that this company does not follow the normal protocol which is to extend as much help and notice as possible and offer auction as an avenue to make up for missed payments. Also it had been obvious that someone had broken into his unit and stole things. Security at this place is terrible, as you can see from other reviews. The gate is often stuck in the up position, the doors are left ajar, the units can be opened without keys. Sad situation for someone that was down on his luck to begin with… shame on Life Storage. Heartless and corrupt. I bet they have their own warehouse out of which they sell other people’s belongings."

"Excellent customer service during normal business hours."

"James was a most cordial and helpful.."

"The elevator has been out for months on one side. Power was out one day and I had no access to the upper level where my unit is because the stairs are down only."

"Very easy entry and exit, carts available to assist in loading and unloading unit. The facility is kept very clean! Would definitely use again and recommend."

"James the store manager there is great and helped anyway he could for my small business. A++++ Friendly and helpful. Worth it."

"James was great and assisted anyway he could. Great personality great service."

"Good experience"

"Very clean. Great customer service with the two gentlemen that completed my reservation. Would definitely recommend."

"Do not rent here or with this company Rented a small space for less than 2 months until we completed our move and upgraded to large, $260+ monthly unit in the climate controlled building No waiver of fees or locks even tho we rented in the same location They charge by how close you are to the elevator or door, the elevator closest to us has been broken since we moved into the larger unit on the 2nd floor. The only working elevator is at the complete opposite end, apparently according to renters longer than us, it's always broken. I asked for a discount for the month. We own a small business and use the facility regularly and the regional managers response was that there is another elevator....I'll be filing a formal complaint with the BBB. Unacceptable zero stars but wasn't an option"

"Elevators do not work and the bathrooms are so dirty. For what you pay, it is not worth it."

"I do not usually write reviews, but......Life storage recently bought out Big Jim's storage on Center in Venice ( and other places). They raised the rates for covered RV storage to $350 a month. Way more than the original contract we signed with Big Jim's. They are not offering any more service or improved facilities, and in fact, the gate used to be opened for you when you brought your motorhome back. No more. I call that less service. I wondered why there were so many empty sites all of a sudden, and now I know. People have left not wanting to pay the increase. Sad how people take advantage just to make a buck."

"From the moment I walked in the store I was greeted and the service here is phenomenal.I would highly recommend this storage place for everyone.The prices are decent and the person that took care of me was very welcoming.Thank you for your amazing customer service."

"Viki, Bryan and Tyler couldn’t have been more helpful. They were wonderful and the facility #1018 was outstanding. Would recommend this for all who need storage"

"The service I received from the manager Brian was above exceptional and friendly. I had somewhat of a problem with my billing that I was trying to get resolved from the other young fellow -I think his name was Travis or Tyler- but he didn’t seem to want to try to solve it and only wanted to pass me along to Brian. Brian was running around assisting several other people but noticed my frustration at the young man and took the time to find out what was wrong and patiently solved my problem. If I could give him more than five stars i would! I think this property needs more staffing or at least someone in addition to Brian who wants to solve a customers problem to help the flow. It’s too much for one person no matter how efficient they are!!!!! But huge props to Brian as all the other customers were also signing his praises while he was working away!"

"Very friendly fanily oriented atmosphere great customer service clean storage areas"

"Very helpful staff and the facility is well kept up and extremely clean. Good value."

"Friendliest staff one could every enjoy working with. Rental was easy, facility was excellent and price was reasonable. Would definitely rent again if needed."

"Very helpful and efficient. Great experience!"