In our Customers' Words

Life Storage has been rated 4.8 out of 5 based on 40,740 reviews View customer testimonials.

  • Joseph (Scottsdale, AZ)
    5.0 out of 5

    "Management is genuinely helpful with any challenges, and always have great suggestions in overcoming difficult situations. Your in-house supplies store is a great help plus the equipment available including moving truck, is always in exceptional condition. I particularly like how you check your other stores for truck availability when the one truck is already scheduled. You guys are the best!."

    Review posted on September 26, 2019
  • Marshall Dwaine (Oklahoma city, OK)
    5.0 out of 5

    "The staff went above and beyond when I needed questions answered or help with anything. By far this facility is the best storage facility I've ever experienced. I will highly recommend it to everyone I know, or even don't know, looking for a storage unit. The staff was incredible thank you so much for all you did for me."

    Review posted on September 25, 2019
  • Frederic (Lescar, NO)
    5.0 out of 5

    "I put personal belongings in storage for more than 3 years when I moved back to France. I was afraid that being abroad could become a problem should anything wrong happen...but everything went smoothly beyond my expectations. The transition from Bob's to Life Storage was handled professionally. You always sent the necessary information when changing policies and rates, which by the way reasonably increased over the 3 year period - greatly appreciated on my end! And the couple of times I had to call from overseas (delays of online payments or closing the lease) I was greeted with competent associates who courteously and professionally helped me resolve my problems. Kudos to all of you at Life Storage and many thanks."

    Review posted on September 24, 2019
  • Rebecca (Friendswood, TX)
    5.0 out of 5

    "Mr. Roberto is the kind of associate every American company should strive to hire. And maintain!!! His dedication to pleasing the client was not only outstanding but above and beyond the call of duty. I traveled to Dallas one holiday to remove some items from storage and experienced trouble entering my unit. I left a message for Mr. Roberto, thinking he would receive my message on the next business day. However, much to my surprise, Mr. Roberto showed up less than 30 minutes of my voicemail and resolved my situation. Can you honestly think of any other company whose associate would exceed expectations and/or requirements such as Mr. Roberto's performance that day? I will miss Mr. Roberto!!! Life Storage should hold on to him as long as they can. Individuals such as Mr. Roberto come along only once in a lifetime. I'm proud he was part of mine!"

    Review posted on September 23, 2019