Customer Reviews - Life Storage #420, Clearwater
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We at Life Storage want to maintain the best storage facilities in Clearwater, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Clearwater (#420)
4.93 out of 5
based on 66 of our most recent Reviews
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- Monica from Clearwater, FL
5.0 out of 5
"I like the fact that you keep me informed via email about the situation of the storage. Tk you!"
January 16, 2019
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- Shana from Clearwater, FL
5.0 out of 5
"A Big Thank you to Manager Jill at the Drew Street office #420 for being The Best and Super Clean!!"
November 26, 2018
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- Albert from Clearwater, FL
5.0 out of 5
"Jill is amazing, and so pleasant. She is a definite asset to the building."
June 01, 2018
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5.0 out of 5
"Jill was excellent. meeting me on a Sunday to help me with receiving the correct space for my needs.
Very pleasant experience.
Great Manager."
May 23, 2018
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- Deborah from Clearwater, FL
5.0 out of 5
"Friendly and professional service, thank you for the help. I also want to thank you for the reminder to let me know when I am paid up till."
April 25, 2018
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- Myrna from Clearwater, FL
5.0 out of 5
"Jill Norden, Store Manager exceeded all expectations with great knowledge, customer service, amazing attitude, very helpful and made everything flow with ease. I'm highly impressed and satisfied. The phone Representative did an excellent job making sure I was engineered in the system with great ease and professionalism. Thank you for providing such great staff members. It has been an overall great experience."
February 15, 2018
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- Beverly from Clearwater, FL
5.0 out of 5
"I have several units at this Life Storage. Jill and Darren are excellent at helping me decide on the units I need. They are the best!"
January 26, 2018
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5.0 out of 5
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The manager was very friendly and helpful. She made a good impression for your company"
December 25, 2017
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- Terry from Clearwater, FL
5.0 out of 5
"Jill is always helpful, pleasant and will to cheerfully help customers."
December 12, 2017
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- Sheina from Clearwater, FL
5.0 out of 5
"Jill and Darren are great property managers. They do their best at keeping Life Storage in excellent condition, as well as keeping the customers happy with their services."
November 28, 2017
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- Mam Marie from Clearwater, FL
5.0 out of 5
"Great customer service, professional yet people friendly. "
October 29, 2017
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- Cathy from Clearwater, FL
5.0 out of 5
"Jill was extremely knowledgeable and helpful during a stressful hurricane event."
September 18, 2017
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- Tynesia from Clearwater, FL
5.0 out of 5
"If one has been in your units for a long period of time. I feel u should offer a one time appreciation discount. Some people these days maybe struggling. "
July 27, 2017
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- Carlee from Clearwater, FL
4.6 out of 5
"Very helpful.made the process easy and quick.
Very pleased that I chose life storage!"
April 30, 2017
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- Krislyn from Clearwater, FL
5.0 out of 5
"Helped me find perfect size unit, offered discounts, very friendly, knowledgeable and wonderful customer service. "
February 23, 2017
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- Frances from Clearwater, FL
5.0 out of 5
"The manager, Jill, on Drew Street in Clearwater was so friendly and very helpful. she is a real asset to your company."
February 23, 2017
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- Israel from Clearwater, FL
5.0 out of 5
"every time that I go there whoever is in the Office they make feel welcome, great attitude and smile. keep it up."
February 11, 2017
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- Denise from Clearwater, FL
5.0 out of 5
"The manger there is the most wonderful people I have come across in a long time"
January 23, 2017
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- Edgar from Clearwater, FL
5.0 out of 5
"Met my expectations for being able to meet my storage needs and explain all the policies"
December 18, 2016
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5.0 out of 5
"Really enjoyed meeting Darren, Tiffanie and John the manager. I reserved my space on line then went in to the store and within minutes I was all set with my storage unit. Everyone was incredibly friendly and made me feel really welcomed. This is a hard time in my life, as the reason for needing the space was that my Mom passed away. I will highly recommend Uncle Bobs to everyone."
March 21, 2016
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- Barbara from Clearwater, FL
5.0 out of 5
"You had a space and a few others around it to choose from. I was able to move in quickly. I got to use my own personal home owners insurance instead of having to pay extra for insurance. Every time I've been up there, I have had no issues whatsoever."
February 27, 2016
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- Denise from Clearwater, FL
5.0 out of 5
"Tiffany provided Outstanding customer service in all ways. She always was smiling and more then glad to assist us in any way. From our first phone call to our last handshake, she always let us know how much she appreciated our business. We will always remember her and the company for her awesome personality and customer service. We will refer anyone looking for storage there."
December 30, 2015
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- Naomi from Clearwater, FL
5.0 out of 5
"You had the perfect space and for much less than I expected. Also, great customer service. Thank you."
November 19, 2015
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4.5 out of 5
"I needed a small space. I didn't realize that the space was not floor to ceiling however the space that I rented is fine for my things. I am happy with the space. It was very clean and convenient."
October 26, 2015
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- Diana from Clearwater, FL
5.0 out of 5
"Tiffany was always very helpful understanding. She is a great manager."
September 29, 2015
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- Evonne from Clearwater, FL
4.6 out of 5
"I greatly appreciated my Customer Service Representative to assited me with my start to end date."
September 02, 2015
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- Floyd from Belleair Bluffs, FL
5.0 out of 5
"Tiffany was so helpful and professional. Your company exceeded our expectations on all levels. Tiffany is a great manager and went above and beyond to assist us in our move-in to the facility."
August 22, 2015
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- Yiniisi from Clearwater, FL
4.8 out of 5
"You met my expectations by explaining in great detail the space, not over selling. However offering adequate space for my belongings. Tiffani was very efficient, friendly,and informative. "
August 16, 2015
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- Marlene from Clearwater, FL
5.0 out of 5
"Thank you Your facility is the best. Your people should get 5 stars
Marlene"
August 08, 2015
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- James from Clearwater, FL
4.6 out of 5
"would like to see a few more carts around the property to assist with hauling things in and out."
June 27, 2015
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- Allen from Clearwater, FL
5.0 out of 5
"i refered a friend and she came to. sorry she only stayed a short time. it was because she was moving. if i find anyone else, i will send your way. thank you"
June 26, 2015
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- Sheila from Clearwater, FL
5.0 out of 5
"Susie went out of her way to resolve an issue. She was very helpful, great job."
March 25, 2015
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- Bonita 'Bo' from Marietta, GA
5.0 out of 5
"FOR FIVE YEARS WE HAD A STORAGE UNIT AT THIS LOCATION. Uncle Bob's [Life Storage] #420.
THE SERVICE WAS OUTSTANDING.
PREVIOUS MANAGER (FRANK)
CURRENT MANAGER (RICK)
EXCELLENT SERVICE ! THANK YOU!"
March 23, 2015
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- Kathleen from Clearwater, FL
5.0 out of 5
"I was really impressed by my service and the way I felt. Like I was in really good competent hands. She was very helpful and friendly. "
February 24, 2015
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- Dennis from Clearwater, FL
5.0 out of 5
"Rick that works at the Clearwater fl. drew and belcher facility was a big help and has good customer skills. He greeted me with happy and energetic vibes. What a great person u have working for Uncle Bob [Life Storage] storage. I would totally refer and use ur company again. "
December 31, 2014
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- Marietta from Belleair, FL
4.7 out of 5
"My only concern is the price we pay for the unit. I feel that it is overpriced and we are looking at alternative options"
November 30, 2014
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4.8 out of 5
"Would like to see discounts for long term spaces i.e. prepaying"
October 27, 2014
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- Janet from Clearwater, FL
5.0 out of 5
"Office personnel are very nice. Storage areas are well maintained."
October 21, 2014
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- Carmen from Clearwater, FL
5.0 out of 5
"Yes needed storage unit ASAP and I got one n it's big enough to store what I needed to n with 24 hour access helped a lot to get things done thank yall so much for emergency help when I needed it lol
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October 01, 2014
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5.0 out of 5
"the staff went out of their way to find us a cart on many of our visits. And they opened the gate for us when they recognized me. They called my husband by name, mind you, it was the day after
we registered, but it felt good to be remembered."
September 25, 2014
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- Barb from Clerawater, FL.
4.8 out of 5
"It was very easy to find adequate space, and the price was reasonable. It was also easy to sign out, which I appreciated. If I need a space again, I will certainly contact Uncle Bob's again."
September 24, 2014
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- Diane from Clearwater, FL
5.0 out of 5
"the manager was very thorough, explained everything and the property is very clean and well maintained."
September 18, 2014
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- Robert from Safety Harbor, FL
4.8 out of 5
"While the storage experience was good, you should provide the capability to PAY for multiple units at one time or on a consolidated payment. as an Online transaction."
August 24, 2014
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- Steven from Clearwater, FL
4.4 out of 5
"I don't like the mandatory insurance.
It should be my decision if I want to purchase it. "
August 23, 2014
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5.0 out of 5
"The office manager at the Drew St. location was great. He worked with us to find a space that met our needs, and he did so in a professional manner. He was very courteous, and genuinely cared for our needs. Great service!"
August 19, 2014
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- Christie from Clearwater, FL
5.0 out of 5
"I was assisted right away with a smile. The gentleman helped me out with a nice lock and a credit of 31.00 for my 2nd months rent. The customer service I receive is unbeatable everytime I visit."
June 27, 2014
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- Timothy from Crystal Beach, FL
5.0 out of 5
"Never had an issue and will/have recommended your facility to others. Keep up the great work!"
June 24, 2014
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- Girolamo from Riviera Beach, FL
5.0 out of 5
"enjoyed meeting with Rick and he was very helpful. Service was great."
May 30, 2014
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- William from Clearwater, FL
5.0 out of 5
"Rick was great in explaining everything to me , and if he sees me driving in he opens the gate! That's service , thanks a lot."
May 28, 2014
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- Christopher from Clearwater, FL
5.0 out of 5
"Both Latashia (the internet sales representative) and especially Frank (the manager at the location) did an excellent job. Frank, in particular, was very kind, knowledgeable and helpful. "
March 27, 2014
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- Evelyn from Clearwater, FL
5.0 out of 5
"Frank and Ricky were very helpful and welcoming. Made me feel at ease."
March 26, 2014
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5.0 out of 5
"I was greeted fair and promptly and it had no problem renting a truck even when my two weeks was up"
March 26, 2014
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- Jeanette from Clearwater, FL
5.0 out of 5
"Management is awesome! They took great care of me and made sure I had everything I needed. The office and entire facility was clean and well-kept. These guys are doing a GREAT job!"
March 23, 2014
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- Sally from Clearwater, FL
4.9 out of 5
"Frank and Rick are always pleasant. They are very understanding and always present themselves in a professional manner. I am glad I chose the Drew St location, even though it is further from my home, this was a Great choice!"
March 19, 2014
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- David from Clearwater, FL
5.0 out of 5
"Very helpful staff. Good selection of storage related materials (Boxes, Tape, etc)."
March 03, 2014
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5.0 out of 5
"I live in Los Angeles and whenever I call for assistance or visit Clearwater to enter my moms storage unit I am
always assisted in a professional manner.
Thank You! "
March 02, 2014
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- Steven from Clearwater, FL
5.0 out of 5
"The most professional people I have ever worked with. They were always available to help with anything. I don't want to move again, but if I do, this is where I would store my personal items again. The absolute best employees......"
February 25, 2014
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- Troy from Clearwater, FL.
5.0 out of 5
"We had several storage units at two Uncle Bob's in Clearwater, and have always had great service!!"
January 08, 2014
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- Bobbi from Clearwater, FL
5.0 out of 5
"went above & beyond duty to help with move-in :) thank you!"
November 30, 2013
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- David from Clearwater, FL
5.0 out of 5
"Your associate was extremely helpful and friendly and offered a lot of valuable advice on storage. Best experience I've ever had with my storage requirements!"
November 16, 2013
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- Linda from Clearwater, FL
5.0 out of 5
"Thank you. It is convenient - well lit and there are trolleys available as needed."
November 02, 2013
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5.0 out of 5
"What a wonderfully run storage facility. I would highly recommend! "
October 23, 2013
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5.0 out of 5
"All employess were pleasant and helpful. Great place!"
October 23, 2013
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- Kathy from Clearwater, FL
5.0 out of 5
"FRIENDLY GUYS. GOOD COMMUNICATION. SERVICE ORIENTED."
October 20, 2013
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- Diana from Clearwater, FL
5.0 out of 5
"Friendly, enthusiastic, knowledgeable,
helpful reps. Customer service is most important and your guys get A+.
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September 08, 2013
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4.2 out of 5
"I used your facilities for 3 years. Initially it was "Budget"; the service was pretty good. Then just after Uncle Bob [Life Storage] acquired, the first team was just lousy, I am afraid to say. But the current team is TOP NOTCH. A real pleasure, courteous, knowledgeable, ready to help without being begged ... Continue like that and you will have a bigger chunk of Clearwater's customer base."
August 23, 2013
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