Self Storage Facility near Brown in Gaithersburg, MD 20877

"I just vacated my unit a few days ago and the process couldn’t be easier! Pablo and his associate manager kept the property clean. They kept me updated on my payments if I forgot. Pretty much I never worried about my things being there. I will definitely be using them again!"

"Lucky was amazing and helpful and made everything easy for me. The company should be thankful to have him."

"Pablo was extremely helpful, efficient, and professional! Highly recommend this storage unit!"

"This was the best experience I have had since I have been here. I have been here for a year. These guys are the best and they are so helpful."

"Always great service. Thank you"

"It was important to me to have both temperature and humidity control, so that is a wonderful option you offer."

"Easy to use"

"Excellent service! Clean unit."

"Lucky was wonderful. i appreciate him helping me out."

"Made it easy for me to store my things while traveling abroad"

"Great facility. Lucky, helped me out with an emergency."

"Very courteous and accommodating Manager. If ever needed I will rent here again."

"Been here for a year used multiple spaces.grear service,Pablo is a great asset to this place."

"Both the associates were great"

"Very nice people! Very helpful!"

"Pablo the store manager was helpful in helping me with the close process. He went out of the way with the storage containers and helped me with the move out and made it easy. Thanks again!"

"The staff here have always been outstanding in every professional and courteous way."

"Pablo is absolutely amazing and he is very understanding. I had a small mix up when I was using one of their vehicles and he understood and helped me through the process."

"Clean place pablo was was good"

"Excellent customer service."

"Nice clean, climate control storage facility"

"Excellent"

"it was relly good they gave us a good price for first month they treat you really nice…"

"There are a few things about a storage facility that can set them apart. My other storage climate control facility bounced temperature and humidity outside the advertised range on a frequent basis and lacked interest in meeting the standards. This facility meets the standards. They are clean, maintained Most importantly the on site staff of Pablo and Dianne are consummate customer service professionals and implement the policies of the big chain (keeps your stuff safe) but makes you feel like you have a personal storage concierge. I have been a customer for almost 7 years. I would store what matters most with this facility."

"a nice place"

"The employees were so amazing. They went above and beyond to help make us comfortable during a very long two days of sitting at the storage unit waiting for movers to come. Being 7 months pregnant, they brought out a table and even a comfortable chair for me to sit in the air conditioning as we waited. It was so touching having them go so far above their job description to turn my day around. I can’t say enough."

"Pablo has been very helpful, he is great, this is the first time I rent a storage unit and I'm extremely happy with the service, I looked at other companies but decided to use Life Storage because of their staff, I highly recommend this company, the site is always clean and secure."

"Been here 5 years, nice place, pablo has been here all the time,"

"Clean been here for one year. Pablo was great"

"OUTSTANDING SERVICE, QUALITY,PRICE AND DEDICATION TO CUSTOMER NEEDS AND DESIRES! EXTREMELY WELL MAINTAINED CLEAN AND PLEASANT ENVIROMENT! SAFE AND LOGISTICALLY AVAILABLE TO HANDLE ANY AND ALL CONCERNS BY EXTREMELY CONFIDENT STAFF!! RATING IS A+++"

"I have been storing all my household goods with Life Storage for over seven years in their climate controlled self-storage. I am so glad that my friend, who had already been using them for years, recommended them. Their location is central to the area and easily accessible from the interstate. Their prices offer excellent value for service. The premises are kept spotless and well-maintained and Pablo’s customer service is outstanding. Security is tight and I’m particularly impressed with how well the humidity and temperature in the building are controlled. I definitely recommend this company and this location to anyone looking for storage in the Gaithersburg or north Rockville area."

"Every one at life Storage were very kind and helpful. It is affordable,the storage areas are clean and well lit with Easy access. Pablo 's service was exceptional. this is the best experience we have ever had with a storage place."

"Decent price and an easy to reach location! Always a good choice!"

"Clean place, here for years Pablo was good"

"Nice people"

"Honest people lost my wallet got it back, pablo was great"

"Best experience with renting a storage unit at Life Storage Gaithersburg. Diana and Pablo run a well oiled storage facility! Top notch service from the time I placed my reservation online to driving away after moving my items into my storage bin. Service like this is rare today. Moving is normally a stressful situation, but it was made so easy because of Diana and Pablo. Life Storage also offers their own rental van which sets them so far above the competition, and their pricing is great too. Facility is spotless and secure. Highly recommend."

"AGAIN, I wish there were negative stars.  I went into my storage unit today, yes after months of not visiting MY STUFF.  When I opened my unit my stuff was covered with I don't know what...looked like the roof caved in but the roof was still there.   I finally found a manager and asked her to look to tell me what happened.  Her first response?  "Oh you have not been here in a while."  SOOOOO?  The "excuse" was that they hired contractors to repair the roof and THEY were "supposed to" cover each unit so debris would not fall in but they did not.  AND YOU DID NOT CHECK.   The resolution?  I can use their vacuum cleaner to clean this off of my stuff.  MY TIME.  MY STUFF.  MY $100 A MONTH.  That is my "compensation".  In another building we often had issues with moisture. Needless to say I will be moving out and NOT recommending them to use."

"Unit was clean enough, interior of building is older and musty smelling but is temperature controlled. Parking to load/unload can appear challenging because space is SUPER tight (they fit just as many structures and rental parking spaces on the property as humanly possible) but we never had an issue. They have more dolleys, well maintained and always put back in their place, than any other storage facility I've used. Property is well maintained and nothing was ever broken (gates, locks, etc.) while I was there which is more than I can say for my last storage company. Staff is helpful; first day I got a phone call letting me that during their end of day rounds, they found my unit wasn't completely locked (silly brother!) so we were able to come down to properly secure it. When I emptied my unit, I had completely forgotten to call them... The following morning, they emailed checkout documentation for me to eSign. So easy!! On top of all that, it's easily the cheapest option in the area. Highly recommend!!"

"Clean facility, fair prices, and professional staff."

"Diana has been super helpful when i was asking her about options for storage. She was very detailed in letting me know my options and was super safe during covid. She was very aware to be socially distant and said if i had any questions to not hesitate to give her a call. Very happy with my experience."

"Great service. Carts are plentiful. Clean. Feels safe."

"I was here for 4 years. Clean no problems"

"Was there for five years and no problems apart for a late but its in the contract.Pablo has been there all the while good to see the same person all the time. Clean,fair and diligent."

"Fair nice price quick"

"Unit was clean enough, interior of building is older and musty smelling but is temperature controlled. Parking to load/unload can be challenging because space is SUPER tight (they fit just as many structures and rental parking spaces on the property as humanly possible). More dolleys would be useful. Staff is helpful; first day I got a phone call letting me that during their end of day rounds, they found my unit wasn't completely locked (silly brother!) so we were able to come down to properly secure it. Realistically a 3-star experience but it's so much cheaper than pretty much everywhere else and has attentive staff, so bumped to 4."

"Coolest magic show I've ever seen! When I lock my expensive stuff away, it's always gone next time I'm there! My friends say I should call the police, they're just jealous they don't understand the slight of hand trick I saw. Really, once you know how it's done it's quite simple."

"Clean & Good Service"

"Very professional service. Easy and quick access."

"Easy to work with to lease a storage unit. They are helpful, friendly as and efficient. Price is on par for the area"

"Happy here for years. Nice people. Pablo is great"

"Great people. Pablo was Fabulous. I recommend them highly."

"Very well kept place. clean bathrooms ,nice people. I feel safe and want my stuff here Other places are not clean dont paint, this place is nice."

"clean, good prices. pablo was good."

"I had lost my keys to my locker. Mr. Pablo Yeguech was extremely polite and helpful to me and I had observed that he is a thorough professional during my several visits to this store. I would like to say that he is an asset to the organization he works for. I wish him all the best. Nasir Alvi."

"I have been using Life Storage for the past 3 months. I currently have 4 separate units. I love this place. Its so convenient and clean. I feel very secure whenever I come here even in the dark. Pablo the manager is fantastic to work with and always takes care of me. I would highly recommend using Life Storage to anyone looking for a storage space."

"Clean place, nice guys,been here for 2 years no problems."

"I have been a 'Life Storage' customer in Gaithersburg, Maryland since 2015. I have only wonderful things to say about my renting experience. The facility is always clean, and I feel that it is very secure. Pablo, has been such an asset to the business. He is very helpful, and goes out of his way to make sure that we are satisfied with our storage rental needs!! 5 stars for Life Storage!!!!"

"I use this storage facility for my work materials. Every time i come here and i need help with anything the managers are always there to help me with whatever needs i may Have! Definitely recommend this place."

"Very friendly, clean spaces as well =M<ý"

"Pablo did an excellent job explaining all the details. The storage area is clean and well lit with good access for storing items"

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"Very convenient location; well maintained facility with helpful staff on hand."

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"I was looking for a unit space on short notice and found this company online. They had a special going on and I was able to grab the last one as well. Stephen took care of me and showed me the storage unit and was very helpful.  I am glad to have found this place and the customer service was very good. Plus it has a controlled climate so your things won't ruin."

"Clean, fair to the letter, Good customer service."

"This is a great place to store your stuff they are so kind. I highly recommend"

"Awful, awful management. I had an emergency which caused me to get behind. Pablo absolutely refused to wait 2 days for my disability check to clear in bank to get caught up and auctioned off my stuff. I asked him if he would at least give my number to person so that could hopefully get anything they didnt want and were gonna throw out he again REFUSED. i explained that some things that would not be important to anyone else was very important to me such as my kids baby pictures and such. He 100% didnt care and was unwilling to work with us in any way, shape, or form. When I asked if I could come see if any of it got thrown out he told me that I could not even do that. If I came on property I would be trespassing and arrested. I dont understand how anyone could be so cruel."

"This place is a joke. Terrible customer service and a smell reminiscent of a gas station bathroom."

"100% Recommendation! Staff, Cleanliness, ease of access, multiple working push carts!"

"Had a great experience staff are very friendly and accommodating. Would recommend."

"Good prices and good people"

"I am very pleased in the way in which Pablo explained the pricing, policies, and procedures for renting a storage unit at Life Storage. Pablo was very friendly and extremely knowledgeable. He suggested the best size storage unit that would fit all of my belongings perfectly. Oh, and did I mention they have air conditioning in their units! Very good business  move on Life Storage's part because I have old photographs, communion candles, and oil paintings that would have otherwise melted. There are other storage companies out there and then there is Life Storage. I made the right decision by selecting Life Storage to store some of my life's most prized possessions. These items are too precious to have them placed just anywhere. Select Life Storage..... you'll be glad you did."

"Life Storage worked out perfectly for us. The place is clean, good price, and the staff was helpful."

"I have received excellent customer service from this location. The managers have a great customer service attitude, the buildings are kept in immaculate condition, and the property is very well maintained. I do not hesitate to recommend this facility to anyone who asks. I feel fortunate to have discovered it."

"I would say pricing but u were my 1st and only call."

"Stephen is a terrific asset at the Gaithersburg, MD, Life Storage location. Stephen is very pleasant, courteous, sharp, organized, thorough, effective, efficient and conducts business at just the right pace- he does not rush you and still keeps the tempo of business moving forward at an effective pace. He takes the time to show you the unit you will be renting and is professional."

"The staff at the Gaithersburg MD site are exceptional--much gratitude!"

"employees are great "

"Very profession and knowledgeable. Had all the answers to questions I asked."

"Nice, friendly and accommodating"

"Outstanding service! "

"No complaints whatsoever. During the years that we needed our storage unit, we were always 100% happy with Uncle Bob's [Life Storage]. Thank you."

"It's been great! Clean, safe storage unit. Loved being able to use the truck to help move stuff. ThNks!!"

"Great service!"

"Great service, clean facilities"

"I have been with UNCLE BOB'S STORAGE for more than 2 years and I wouldn't go anywhere else. I know all the staff and they know me even when I call, they give me the respect I give them. I enjoy going there and talking with the store manager Pablo (he's the best)."

"Facility and process is what I expected."

"Very helpful."

"This is the best storage experience by far. It is my first time and Uncle Bob [Life Storage] has really set the bar. The manager Pablo is very helpful. Thanks Uncle Bob's [Life Storage] "

"Pablo and Darren are always approachable whenever i have concerns. They are always there to take care of my needs. I hope they are being credited for the service that they provide for all tenants they serve. Thank you "

"The associates were always a pleasure to work with whether in-person or over the phone. They were always helpful. "

"every thing was fine"

"I've been a customer for many years and the staff has always been able and eager to assist me with all my changing needs. I have moved to do different bins several times and the staff has always kept safety and convenience number one. I feel like part of the family. I love you guys..... "

"all expectations met"

"I was quite pleased"

"everything is done very professionally"

"I talked to a few storage places. Uncle Bob's [Life Storage] was the cleanest, in the best shape and had the most attentive and knowledgeable employees."

"Usually people dread having to use a storage facility because of the price and the employees are usually very brisk. I've never had that problem at Uncle Bob's [Life Storage]. Everyone that I have dealt with have been absolutely wonderful. And every time I need to go to my unit the grounds and building are always clean and well lit at night. "

"I was happy to use the truck to move my things. It made my move very stress free and smooth.."

"Excellent service - would absolutely use you again!"

"Extremely friendly service! Great rates! Clean storage!"

"One of the best professional places I had a chance to deal with in my past 35 years of business . "

"I am very happy that I chose to rent from your Gaithersburg facility. The staff is wonderful and I have a fabulous storage unit. No problems whatsoever; I am a very happy customer!"

"My expectations were truly met. Darren was very helpful even going the extra mile in not just directing me to where the extra push carts were but he assisted in getting one to me. He was pleasant when i first got storage and was pleasant when later returned to storage with more things joking that i am still piling into my space. I would definitely recommend others to your business. Honestly, i cannot recall Public Storage as being so friendly. "

"I think Darin went above and beyond to help me. My move was very stressful and Darin was accommodating and helpful."

"This was the perfect solution for us! Easy to get in and out when we needed to, there were always carts available, and the facility was very well maintained."

"Convenient and well run"

"Both the OnSite Mgr and associate mgr have treated me excellently. Cant say enough positive about them."

"Keep up the good work! Bill"

"The staff at this facility are terrific! They are all friendly, helpful and knowledgeable - a pleasure to deal with every single time."

"The manager is great. Good job . Keep it up ."

"Everything has been great. Especially Allison and Chris in King of Prussia, PA and Pablo and Darrin in Gaithersburg, MD. "

"couldnt be better, the staff are great and very friendly."

"I was impressed with how friendly our visit was the first time compared to other storage places."

"I appreciate the direct helpful relationship with the facility manager and staff; they have been great in helping me find the best storage for my needs and in being concerned about its safety and well-being during my extended stays away."

"I am interested in renting a larger storage space and will be stopping by the Gaithersburg facility within the next week."

"It is a nice and very pleasant place, the whole thing there is superb!"

"Doing a great job. Keep up the good work"

"My experience at the storage facility has been very good; however, I don't remember every getting an invoice. Once month, I was overdue and denied entry until I realized that I had not paid. A better notification system of invoicing would be most helpful. (This comment comes from a person who enjoys an 800+ credit rating. I rarely miss payments). Thank you."

"They really seem to really care!"

"I now live in Washington DC but travel to Gaithersburg just to stay with Uncle BoB's Storage. The staff I wouldn't trade them for anything charlene"

"The customer service I received from Uncle Bob's [Life Storage] was wonderful and not something you get with most businesses anymore. "

"The customer service at Uncle Bob's Storage in Gaithersburg, MD. is great. He's always professional and able to answer any questions I might have, and the facility is well maintained."

"Great customer service just felt the price was a little high. "

"Very good customer service!"

"My needs were met"

"Everything was fine."

"Great experience, would definitely use again and refer to others"

"I couldn't be happier with the service that Sean has provided over the past several years. He is responsive and attentive - and he always remembers who I am when I call or stop by. I've used other storage providers in the past and never have I seen a facility so clean and well-maintained. Not only would I recommend this facility to friends and family, I already do."

"My only criticism is that the dollies we pretty junky. It made it a lot harder to move my goods in and out."

"Sean and Pablo are terrific -- extremely professional, congenial, and very customer-service oriented. The facility is kept clean and well maintained. I have recommended them to friends."