A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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473 J Clyde Morris BlvdNewport News, VA 2360117.4 Miles Away
Customer Reviews - Life Storage #869, Suffolk
We at Life Storage want to maintain the best storage facilities in Suffolk, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Want to say Annette and Stephanie provided literally some of the best customer service I have ever experienced! The entire process was so smooth to reserve my RV storage, and they were so friendly. I feel good knowing I picked the right folks to store my RV. Thank you Stephanie and Annette!!!!"
"Stephanie was very friendly and accommodating with all my needs from the time I started renting until the time I closed yesterday..Highly recommended.."
"Erin is a great associate. She has a down to earth personality and a very good listener. She is very helpful with any questions or concerns you might have!"
"Stephanie and joe were awesome helping us get our stuff into storage. Very fun people and definitely down to earth. Would recommend to all my friends for short or long term storage."
"Wayne was very helpful and the place is very clean and safe. Highly recommend! Prices are pretty reasonable. Also great location right by the interstate."
"AMAZING! Stephanie is an absolute pleasure to work with, she went above and beyond to help with my units and saved me just before getting off when I got a call from movers that the unit was too small. I selected this company because of her. Thank you for being the bright spot for me during a stressful move!"
"Stephanie was a site for sore eyes ... she was very fast and efficient. She definitely gives down to earth vibes and im with all of that ! 10/10 would recommend customer service on point."
"Stephanie was very nice and professional. Answered all questions and was very knowledgeable. Very pleasant to work with and would gladly come back again."
"The company and staff are very wonderful! Stephanie was very informative and helped me with everything I needed! I definitely recommend life storage!"
"I called and I talk to Stephanie Nelson about a storage unit. She was very very nice and polite and very helpful. I would recommend her and you to anyone merry Christmas."
"Jeff is amazing!! He was very helpful, patient, and knowledgeable. This was my first time storing anything, but he made the experience so comfortable! I highly recommend Jeff and Life Storage!"
"Excellent Customer Service. Willing to work with customers. Professional,polite and very knowledgeable. Clean facility well organized and managed. Overall great experience."
"Jeffrey was such a great help, he was awesome at rectifying our situation when we entered the facility. I was so never out when I arrived and he help to almost that down with excellent customer service."
"Jeff was a very friendly and easy going person. This is my first time moving and being able to use a storage unit and be told thoroughly every step really made me feel important and he made this such an easy process for me!!!"
"Jeff was such a great help when our movers didn't pack our unit very good and we had to get another unit immediately. He has continued to work with us for the last week as we continued to look at other units we needed to downsize the existing 2nd unit. He was extremely easy to work with. Thanks again Jeff!"
"I had a great experience, I purchased a unit and notice it was too small they refunded me and applied my credit to a newer bigger unit with no problem, very clean and climate controlled"
"Jeff has been a great help! We had been looking for storage and had not had luck with openings and customer service. Jeff was straightforward and got us going. Great customer service!"
"Michael was a great manager and ran this store efficiently for several years. He will be missed. Thoughts and prayers are with his family.
Whoever takes over his role will have high standards to maintain."
"I have been renting here for eight months and have not had any issues. Michael has been very courteous, friendly and helpful. I highly recommend this facility."
"Very easy sign up and registration process. I was able to reserve online and go into the store a few days later to see where my unit was located. Everything looks secured and clean which is a plus. Michael was very professional and answered my questions before showing me my unit."
"I've had a 10x15 here for 2 years and just closed out. Michael, who works the front, has alwasy been more than accommodating as I travel for work a lot and even helped me close out my unit without being present. He even personally helped me with some damage, caused by myself, when he clearly has no responsibility to do so. I would absolutely rent from here again!"
"Consider a military discount. We have the largest Navy base in the world here. Folks are always going to need storage. Your price is higher than others and you are missing out on a big opportunity by not offering this.."
"Affordable and clean facility with a great store manager, Michael. Michael was extremely helpful and friendly. He and the general manager demonstrated great customer service and assured I was satisfied as a customer. Highly recommend this Life Storage location!"
"My husband and I are moving and we have never rented a storage unit before so of course I am concerned about space and location etc. Michael was so patient with us and answered all of our questions. Thank you for your great customer service with this process!"
"Ms. Carol and Michael are excellent!!!!!
Very very friendly staff. Answered all my questions, explained everything thoroughly and was very patient with me. I originally got the wrong size unit and they helped me with no hesitation. I am very very happy with my experience thus far. The location is good. The atmosphere is welcoming. The unit was clean. =
"
"Very clean and the staff is great to work with. Thanks for letting me stay. Check in was fast and when I was finished with purchase of my home the checkout was easy."
"Mike is 10/10 the best man for the job! He is super helpful and extremely polite! I would %100 recommend him to anyone who is looking to put anything in storage!"
"The manager Michael was extremely helpful and explained everything in regards to the rental. He made the check in quick and easy. The facility is very clean and well maintained. The unit I rented was squeaky clean and ready for us when we arrived (I reserved the unit online and Michael contacted me within 24hrs to see if I had any questions and to verify my move date). Again nice clean facility and friendly helpful staff."
"Always skeptical of storage units. These folks are pros. The manager actually called me after my intial inquiry into the 800 number.
Mike Jarrett is awesome, professional, courteous"
"Store manager Michael Jarrett was very patient and helpful and gave very useful information not available on the website. The facility is new, clean, and well located."
"Michael showed me multiple sizes in the climate control when I stopped by the facility looking for storage. He was very patient with me and answered all my questions."
"The place is extremely clean and you can tell it is brand new! The store manager Michael was very pleasant and extremely patient! He made me feel very comfortable leaving my belongings here! I had a great experience!"
"Very fine experience. Kim was very helpful. Im not sure why you are required to have insurance on your contents. I realize it is just a money making scam. Im all for making money. Im saddened, however that in this great country, people are forced more and more each day to adhere to corporate rules. I should be allow to risk my contents insurance free, at my own risk of total loss. Just a carryover from Obamacare Mandate mentality, I guess. Again, just a scam. I give Kim 5 stars, however. Thank you."
"This is a fantastic storage they hold the door open for me for extra time and they gave me a discount these people are great please bring your business here the"
"We were very pleased with everything during our almost 4 year rental.
Very pleased with climate control and never saw any pests which was an A+.
Everyone we came in contact with was great."
"This storage company went up on my unit and I was only with them 7 months. This is not good for business. I will be looking for another storage company. I went from paying $110 to $151 with a 30 day email notice. The sweet lady that works there couldnt even explain why."
"Very professional staff and very clean facility. The contents of my entire house were stored for 15 months with no issues. Everything came out of storage in the same condition it went in to storage. Exceeded my expectations."
"I had storage units at the Suffolk store on Nansemond Parkway from 2012 until 2018. At one time I had as many as 5 units in more than one building. The business went through a period of neglect until Life Storage took over. What a difference. I still have a Life Storage unit in the building off of Central Drive in VA Beach - always clean, helpful staff, clean bathroom, and convenient. I would definitely recommend storage sites managed by Life Storage for cleanliness, safety, easy access, and knowledgeable staff."
"Mike,who is a manager there and Kim, who works in the office and shows future customer’s around, are an asset to the Company. They both were very helpful in helping me decide what my needs were concern storage during my divorce. They continue to be there if I have a question."
"I love your staff and you are the best storage company I have ever used. I will highly recommend you to everyone I know. Each and every member at this facility was extremely helpful. "
"I was very happy with the facility and service I received. Even though I NEVER plan to move again in my LIFE...if I did I would definitely use THIS facility again!! Thanks so much for everything!!"
"It would be nice to have more carts in each building. I often have to search other buildings for a cart. Probably customers are taking more than one for their use and not putting them back."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Suffolk and Portsmouth
Our self storage facility on Nansemond Pkwy is located west of the Hampton Roads Beltway, between Shoulders Hill Rd and Dayle Acres Rd, near Meadowbrook Memorial Gardens. Click here for directions to this Life Storage.
At Life Storage Facility #869, we offer great property security systems and clean, affordable storage units to rent for the residents of Portsmouth, Bowers Hill, Salem, Windsor, and other neighborhoods in Suffolk, VA. Call us with questions, reserve online, or click here to compare other storage units in Suffolk.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Closed 6/5
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
