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Storage Facilities (44)

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Happy Customers

Life Storage in Highlands (4.78) based on 1,584 ratings
  • "The folks always seem to genuinely want to help and are always most friendly!"

    Rating:
    Frank - Baytown, TX December 25, 2015
  • "This was the first time we used any self-storage facility and were very happy with how smooth everything went and how secure everything was. We never had one worry about our "stuff" being ok. The moving truck was great too. The truck at the site had a damaged tire that was discovered during the pre-lease inspection but they helped me by contacting another location to get a truck. The way everyone all worked together was fantastic. When I got to the other facility, they were just as nice, and helpful as the one I was storing at. Amazing!! We will definitely without a doubt use Uncle Bob's again if there is ever a need. Thank You!!!!!"

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    Jason - Deer Park, TX February 23, 2015
  • "The sales associate was extremely helpful, even offering advice on the best way to pack storage unit. Very customer oriented and friendly"

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    William - Deer Park, TX August 20, 2014
  • "Shortly after we rented our storage, my mother in law had a fire in her kitchen and was forced to remove all of her belongings from her apt. We recommended you guys and they gave her great deal. she is 81 on a fixed income and she was treated so kindly. Most appreciated at such a stressful time. Thank you."

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    Elizabeth - Pasadena, TX March 24, 2016
  • "I had not planned on needing storage. On the day I was moving, I realized I needed help. Even though it was a Sunday afternoon, I was able to quickly rent a storage space. I was saved. Uncle Bob's really saved me - and my stuff. Thank you for being there. "

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    James - Mansfield, TX April 23, 2015
  • "Lydia (associate on site) was very attentive. She had another customer in front of me, but took the time to look up and make sure I knew that she would be with me as soon as she was finished. She showed me a sample unit and then made sure I knew exactly where my rented unit would be. In referencing the need to have insurance on the unit, Lydia made sure to explain that by providing my current homeowners declaration page, I would not have to incur the additional $10 charge and provided me the fax number to the location so I could send it over when I retrieved the page from my policy. I was provided great customer service!! Kudos to Lydia!"

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    Waland - Humble, TX July 05, 2016
  • "Your facility has over exceted my expiation's. I will use you and pass on to my friends how my stay was at your facility was."

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    Howard - Humble, TX December 23, 2015
  • "everyone there was very helpful with all my needs.thanks for everything. "

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    David - Humble, TX October 23, 2015
  • "Bonnie the manager is outstanding as well as Andrea. They are responsive and I feel like they treat my storage unit as it is their own. Very professional. Excellent customer service. "

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    Scott - Beaverton, OR July 11, 2016
  • "Very professional, very friendly, very welcoming. I had a horrible experience with another storage facility in the area and had my guard up with many questions. All of them were answered pleasantly and professionally. It was very easy from my initial call, to my location visit, to completing the required paperwork, to my auto payment set-up. Thank you to Bonnie and Andrea for being so friendly and welcoming!"

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    Camille - Deer Park, TX December 25, 2015

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