Customer Reviews - Life Storage #766, Humble
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We at Life Storage want to maintain the best storage facilities in Humble, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Humble (#766)
4.55 out of 5
based on 25 of our most recent Reviews
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3.8 out of 5
"When I showed up to put things in my storage there was a lock on the gate. And I had rented the unit a day before and management had plenty of time to remove it. I had to wait until management came to work to remove the lock it took 4 hours"
May 21, 2018
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5.0 out of 5
"The store Manager Ashley is very nice and professional. She is always very helpful and polite when I speak with her."
March 27, 2018
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5.0 out of 5
"Your manager that handled my needs was very courteous, informative, and professional. She explained everything well."
January 27, 2018
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5.0 out of 5
"New front desk employees and they are awesome at the Atascosita behind Wal-Mart location!"
November 27, 2017
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5.0 out of 5
"I had an unpleasant experience with my movers which also affected the storage location. The manager and staff were very professional and helpful."
November 23, 2016
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4.8 out of 5
"I appreciate the fact of knowing and feeling my things are safe, secure, clean, climate controlled, and it serves a very important purpose for me. "
October 25, 2016
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- Bonnie from Corpus Christi, TX
5.0 out of 5
"I have storage at two Uncle Bob's locations and I received great service from Both 1960 location and Atascocita location"
September 27, 2016
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5.0 out of 5
"Thank you so much! Anytime there was a change or concern on your end I was immediately contacted and informed. I have already recommend you to friends and family! "
August 24, 2016
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4.8 out of 5
"Lydia (associate on site) was very attentive. She had another customer in front of me, but took the time to look up and make sure I knew that she would be with me as soon as she was finished. She showed me a sample unit and then made sure I knew exactly where my rented unit would be. In referencing the need to have insurance on the unit, Lydia made sure to explain that by providing my current homeowners declaration page, I would not have to incur the additional $10 charge and provided me the fax number to the location so I could send it over when I retrieved the page from my policy.
I was provided great customer service!! Kudos to Lydia!"
July 05, 2016
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5.0 out of 5
"I will always use Uncle Bob's storage for any future storage needs. Thank you for making this a great experience for the consumer."
May 23, 2016
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- Josephine from Porter, TX
4.0 out of 5
"Satisfied with service, storage areas were always neat and clean, AND safe. Good experience, nothing negative to say."
December 31, 2015
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5.0 out of 5
"Your facility has over exceted my expiation's. I will use you and pass on to my friends how my stay was at your facility was."
December 23, 2015
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- Catherine from Laurel, MS
3.2 out of 5
"Tell me up front what it's going to cost...did not appreciate the extra cost of insurance coverage at the end of the transaction."
November 25, 2015
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5.0 out of 5
"Everything was wonderful. The sales clerk answered all my questions and showed me a few spaces. Everything went smoothly."
October 27, 2015
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4.6 out of 5
"I was very happy with my service and would use your units again if needed. Thanks"
October 23, 2015
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5.0 out of 5
"everyone there was very helpful with all my needs.thanks for everything. "
October 23, 2015
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3.7 out of 5
"Prices are to high for the smaller units. Would have used it longer if the prices were more appropriate to space allowed. "
August 23, 2015
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3.0 out of 5
"The cost was unreasonable, the price increased too much, the cost of the mandatory insurance was too high. "
July 23, 2015
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3.9 out of 5
"If the property is monitored by camera and gated, why scheduled hours?"
June 29, 2015
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5.0 out of 5
"she gave me advise on the units far as climate control or not"
June 26, 2015
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5.0 out of 5
"I was very impressed and was very appreciated of all the information they provided they did they were awesome at their jobs very professional I thank you and I do highly recommend you"
May 01, 2015
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4.5 out of 5
"The only thing that I seen that bothered me was at the opening of my unit there were bird droppings near the opening on the inside of my unit leading me to think that there must be birds getting inside and roosting on the door roller and leaving their droppings behind on the floor."
April 29, 2015
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4.3 out of 5
"dolly and carts hard to find. associates would not help me find on move in to unit day, my entire apt! associates said they did not have a map of hallways so I could look for extra dolly. i eventually found dolly in a "nook" at the end of a hall which dead ended!
dollys and carts should be returned to the front office each time they're used if customers are using."
April 23, 2015
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5.0 out of 5
"This was the easiest transition I have ever had when it comes to moving. Thank you Uncle Bob's for your courtesy and great pricing. I have already referred a couple people to your company."
January 23, 2015
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4.3 out of 5
"Our location was just changed to the ownership of Uncle Bob's this month. We hope it will continue with the level of satisfaction we had with Four Seasons. I like that the billing is due at the first on the month."
November 29, 2014
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