Self Storage Units near Houston in Humble, TX, 77346

"Denia was super nice and thorough."

"I reserved a unit Nov 5th through customer service and was told the office would open at 12:30pm. I arrived at 12:50 to find a sign stating someone would return at 1:35pm. I left and returned at 1:55pm. The signed still showed 1:35pm and no one had returned. I called the corporate number and spoke to a rep who tried contacting the property manager with no success. After about 30 additional minutes a woman walked into the office but did not open the front door nor did she address any of the customers who had been waiting. She eventually walked to the front door, changed the sign from 1:35pm to 3:00pm, walked out the front door and locked it behind her. .. she refused to acknowledge or help with finalizing my reservation. She walked to her car to leave.  I asked her several times to help me with my storage reservation while on the phone with their corporate office who heard the entire situation. At the end of the day, the employee refused to help me.  I drove across the street to the public storage and was kindly greeted and assisted with a storage. I have never experienced a situation where someone refused to assist clients. I never yelled or called anyone names. The manager later called me on a recorded line and defended the employees actions stating she was helping a customer whose storage had been broken into. There was absolutely no regard that a new customer had been completely ignored and their employee refused to even speak to me. I am still in shock. I have a reference number for the complaint that was made.  The customer service person on the phone was also in disbelief of what was happening. (The photo is the picture of the employee in front of the locked office that had been closed since at least 12:50, when I first arrived, and would continue to be closed until at least 3pm.  She refused to open the office and stated she was leaving. She also changed as she was wearing a blue company shirt)"

"Great service"

"Thanks!"

"The manager was in the office and wouldn't let me use the restroom"

"Denia was a big help and much better than the previous manager."

"The managers, Denia and Allison, were so helpful and provided me with excellent customer service."

"No one answers the phone, returns emails or come back on time as indicated on the sign on the door. I left a message for the district manger Richard no response. I guess the staff follow suit smh"

"Karry was so sweet and nice to us"

"Kerry, the day manager gave excellent service and was friendly and courteous as well as funny. Would recommend to all my friends and family."

"Wonderful experience with Corey Jenkins! He was friendly, prompt and professional. Plus you can't beat the prices. Highly recommended!"

"Karry was very helpful and will definitely be coming back"

"Mr. Jenkins was a great help. He went far above and beyond to help make sure everything went as smooth as possible. The facility was great and clean. Everything was easy access and I had no issues entering or leaving. Mr. Jenkins even walked me to my unit and explained every detail I needed to know about the storage, payments, and accessibility to the storage. I really appreciate him for his support and time. I highly recommend this facility to anyone who is looking for storage."

"Karry Smith was very very helpful!!!! She is very knowledgeable, I was in and out at a short period of time while I was my lunch break !!!! Thanks so much!!!!!!"

"Excellent customer service Kerry Smith was great 👍 give her a raise."

"Kerry Smith was a very polite and resourceful young lady. We had several ppl that needed to use the bathroom and she made it clean and ready. She knows her job and was very professional about our business. Definitely will use her again."

"Great experience! I came in and Karry Smith and she was awesome! She was so sweet and went above and above to make sure I got what I needed! Definitely recommend!"

"Great customer service! Very friendly! Kerry was very helpful."

"Karry and her trainee Corey were very helpful and professional. They reviewed the space, made sure I understood all parts of the rental agreement and had everything I needed to start the move in process. Great job by both!! Scott"

"Karry was very sweet and helpful when I needed to mage a payment and again during my move out process."

"Left this place because our storage facility was broken into TWICE. The management could have cared less. They wouldn't let is look at any footage and gave no information whatsoever. Stay away from this crooked place."

"Thank you Karry!!!"

"Staff is very attentive and helpful"

"Karry is sweet"

"Thank you Karry 😊"

"Karry Smith was very helpful during both of my moves for my family. Very nice lady."

"Karry was very helpful with our moving proceso. Thanks!"

"Karry has provided a great service in helping select my unit and answering my questions."

"Karry is very sweet & helpful thanks!"

"Johnathan was a big help showing me different size units. Thank you for your great customer service."

"Karry was very helpful and she showed me the difference in the sizes of the units. She also help me with my Access code"

"Karry is wonderful and helpful!"

"Karry was very pleasant!"

"Karry was amazing!!!!!"

"Great customer service that’s Karry"

"One of the best. Karry Made my move super easy"

"Highly recommend great customer service"

"More carts needed in the building"

"Karry was very helpful and knowledgeable about her job ."

"Karri was extremely professional and helpful in sorting out a couple of issues with our storage. This Life Storage location is very clean and well maintained. Highly recommended."

"Karry Smith was Very Kind, helpful and friendly."

"Very good customer service very knowledgeable and worked with me to find the best deal available"

"If I could give Karry S. 10 stars I would. She did an excellent job. Great customer service and very helpful."

"Karry is the best. I can’t say enough about her professionalism and kind nature. She went above and beyond to get us the storage facility we really needed. Karry deserves 10 Stars!"

"Karry is great!"

"Kerry is the most patient and helpful. She makes having a storage easy."

"Ms.Karry was very helpful and sweet. Thank you 😊"

"Karry is a very kind lady and I recommend this location."

"Karry Smith was very helpful and was able to save me a few minutes by finding me a unit in my desired location, definitely a pleasure to work with!"

"Jordan was a big help! Informative and patient with all my newbie questions (this is my first time renting storage)!"

"Awesome manager Karry is the best."

"Came by to check out the units here since it was well recommended. They didn’t have the exact size we would have needed but the store is clean and Jordan was very informative and helped us find another close location."

"Excellelent service from Kerry"

"Karry Smith shown amazing customer service and very welcoming."

"The store manager, Karry is excellent! Very informative and committed. Grounds are clean and well kept. Good location. Reasonable prices."

"Best costumer service Karry Smith was so polite has a great attitude and explain everything so well."

"Outstanding customer service!!! Kerry was extremely patient and helpful while assisting me to determine a unit size. Thank you!!!!"

"Very informative n very helpful! Thank you Life Storage!"

"I just want to leave a compliment, For outstanding customer service. There was a young lady by the name of Karry Smith she had outstanding customer service, through my whole process she help me out with a positive attitude.Always kept a smile, she was polite ,and was respectful. she’s highly concerned about the customers being satisfied ,and well being about there and personal items. She the type of person who needs to run the business with the positive energy that she has. Thank you, Karry I look forward to doing more business with life storage in the future because of you."

"Kerry, is very helpful and tries to be prompt with information needed to make my experience with your company something to look forward to,"

"Amazing place and amazing people!!!!"

"My experience here at Life Storage was wonderful. The store manager Karry Smith was very helpful and professional."

"Karry in this office is a free spirited & awesome young lady. Thank you for being patient with us!"

"Karry was very helpful."

"Karry was pleasant during my move in here at life storage! Great customer service 10 stars"

"I would definitely recommend this place to everyone in need of a storage facility, the property manager was very helpful and very courteous to my needs and concerns. Definitely a thumbs up to this facility and to Ms. Karry for her services."

"Came by to check on sizes and pricing. Jordan was very helpful and knew his information. It is a nice and clean facility. I am still checking other locations on my list but this one is definitely one to come back to."

"Karry was super friendly and professional. The entire facility is clean and well maintained and looks to be very secure. Good rental rates, too. Thanks, Karry!"

"Clean facility nice workers!"

"Easy and helpful was the process that I had experience with the Store Manager Ms Karry Smith"

"Kerry Smith is very professional and polite. Would recommend her to anybody."

"OMG THE SERVICE . . . IMPECCABLE . . . OUT OF THIS WORLD 100% DEFINITELY WOULD RECOMMEND THIS STORAGE UNIT AND YOU KNOW WHOSE THE FACE OF THIS IMPECCABLE, OUT OF THIS WORLD SERVICE . . . KARRY SMITH ‼️‼️‼️"

"Karry was very helpful in the office explaining the facility"

"Karry Smith is very proffesional and very helpful. She is the most sweetest person I have ever met."

"Very nice place! Jordan was very helpful! Definitely happy I chose this place to store my stuff."

"Jordan was very informative and helpful. Very nice fellow."

"Came into the Atscocita store and the young lady Karry was very helpful she help me with finding a space at a great rate!"

"I am late writing my review. But, it’s never too late. I was in a MAJOR rush (as always) when I went to this facility to rent a storage space. My movers were waiting for me, I wasn’t finished packing, I had to go to the bank and everything was haywire. I literally ran into the Atascocita Road LifeStorage to rent a storage space. Karry Smith assisted me. She was extremely knowledgeable and personable. I am new to Texas and to me Karry Smith demonstrates that wholesome southern charm. You just love her when you meet. She had me in and out of there very quickly. Keep up the good work."

"Karry was pleasant during my move in here at life storage! Thanks"

"Very very professional and outstanding customer service"

"Great service and managers are awesome!!!"

"Just moved here and was only looking for information but will be renting from Life Storage for sure! Karry was super helpful and kind and even gave me great estimates on how much stuff can fit in a unit on average. She told me I could get a free month on a 10 x 7.5 unit which is a smokin deal since I spent all my money on gas getting here! Thank you Karry!!!"

"The staff are friendly and helpful. A easy and convenient."

"Karry was super nice and very friendly!!!"

"I rented a storage unit today and Karry, the manager, was so polite and very professional. I recommend this location if you need to rent a storage unit."

"Went online today to rent a 10x15, everything online was seamless and easy. Didn't have to talk to anyone and was able to get into my storage unit at the time I requested. They had a brand new lock for the unit when I arrived. Unit was clean. No issues!"

"While on location I was assisted by Karry Smith whom was eager, dedicated, and very knowledgeable. I really appreciate her for taking the time to make sure she exceeded my expectations."

"Great safe place to store."

"I would like to thank Ms. Karry Smith for her awesome customer service skills and amazing sense of humor. She was very knowledgeable of the company product line and answered all my questions in regards to my account. She greeted every customer with a big smile. ="

"Karry is always very helpful and friendly every time I've come in. She is a people person."

"Great stay, no damage to my property. Thank you Ms. Karry Smith for your professionalism and great smile!"

"Exclentent service by Ms. Karry. Great smile and helpful. Always available, definitely a 5 service!"

"I would like to thank Ms.Karry Smith for her awesome service she gave my son and me on our visit to Lifestorage, 1/31/20. I really did appreciate your help and how you showed us good customer service. If needed again I would use you also, recommend you all. Ms. Carolyn Graham."

"Karry was the lady assisting my process of moving in She was informative *****"

"The manager Karry was amazing! She took care of me and made sure everything was exactly as I needed."

"Karry is an awesome person with a great personality and was very helpful in getting a storage."

"My experience was great and the store attendant, Carrie, was always helpful."

"Karry was very nice and helpful!"

"Great location. Clean and easy set up. Highly recommended"

"KARRY is awesome and was a BIG help."

"I met with the Manager Ms. Karry and she was fabulous. She is awesome and helpful with a great welcoming smile. This store is located at the 6603 Attascocita, RD Humble, TX 77346. The store is spotless, smells awesome and their restrooms are very clean, too. The storages are great as well and they are secure. Karry the manager is knowledgeable about the business and it is a pleasure to me meet her every time."

"I have used Life Storage facilities twice. Both times very professional. My advice is to always use climatized and Life Storage has all first floor units. Unless you are concerned about flooding, I will always use this company where possible."

"Nice facility"

"Manager Karry was great!"

"Your were a lifesaver! Thanks for your help Ms. Karry. Highly recommended....."

"Karry was super nice and very friendly!!!"

"Was helping a friend locate a storage place . we called around and (can you hold please )wait time was crazy . after 6 more area storage facilities we found Life Storage . Karry Smith was the young lady we spoke with and was awesome, very funny, very professional manner and she answered our question and we found the storage space along with a lot of laughter.would and will recommend this place every time if every in need of storage space ......P.S. Well worth the extra miles when people like Karry come across your path . life storage You have an outstanding worker"

"I like to thank Mrs. Karry Smith for her Excellent care and costumer service"

"Karry was very helpful and knowledgeable and made the process easy."

"I needed a storage talked with Karry she was very informative & polite. I would recommend this facility because of her!"

"Great Service Miss Karry Thanks Alot!"

"Great service.!!!!"

"As with any service, pay your bill on time and there will not be any issues. Make a late payment though and there will be trouble. At least they handle things professionally at Life."

"Sweet ladies and clean place. I feel very secure."

"Easy in, easy out. Accessable as early as 6am. Very friendly and helpful staff offering sound advice."

"Ms. Sinegal-Smith has always been polite and informative, but during the TS Imelda she went above this and called me immediately when the roof started leaking. Because of this I was able to salvage and transfer more items into another room than if the call had been delayed. Life Storage also hired workers to trash all damage items. This was a back saver for a 63 year old."

"Karry and Dottie have good costumer service."

"The staff here are really nice!"

"Karry contacted me during the storm and told me what they had available. Great customer service and accommodations are just what I need"

"My wife & i really enjoyed this move with the young lady karry. She was great to work with."

"Karry was very helpful & nice to speak with during my moving process. Thanks alot karry!"

"Good place to store stuff"

"Great people, helpful, and patient!"

"Karry was very helpful and assisted me and my family with any questions we had. I highly recommend Life Storage"

"Karry Smith was a lot of help and got me in and of the location as quick as possible. She was professional and answers all my questions about my unit! - Thanks!"

"Ms Dottie was so sweet and helpful. Reccomend life storage for your needs."

"Clean place right around the corner from the house. Friendly girls in the office."

"Dottie the manager is a sweetheart!"

"having an easygoing and pleasing manner especially in social situations. A very polite woman by the name of Karry Sinegal was tremendously helpful and every aspect"

"Buildings and office are very clean. Staff has great customer service."

"Dottie helped us visualize our furniture going into a space that was smaller than what we originally thought we needed which saved us money when we needed it most! Her positive attitude is exactly what we needed with all the stress of moving and trying to close on a house. That's what you call customer service!"

"Prices are competitive and very easy to go online and take care of everything. Dottie was very helpful getting my account set up."

"Dottie was awesome! We looked at like 4 different lockers and she put us exactly where we wanted. The place was super clean and she even brought us some water while we moved! I definitely recommend Life Storage."

"While requiring information about storage space Karry was very helpful and a sweet employee!!! If youre looking for a great storage place in this area go there and ask for Karry."

"Karry S. was so friendly and very informational and knew exactly what I needed"

"Ive used them twice now. The first time was great. No issues. This time hasnt been the same. I reserved a unit and when I got there it was smaller than expected so the manager gave me a couple options. I chose one of the other options not knowing at the time that it negated the special I had selected. I wasnt told this whatsoever. I get a call today saying my payment is late when I thought I had a free month. When I called I was told that by me selecting a different unit, the special was gone. Once I finish moving into my new place I wont ever use them again"

"Will never use this storage cpmpany, They have bugs and rodents"

"Dottie is the best!"

"Management is so sweet and helpful. We usually pay online but anytime we go to the storage we are greeted with a smile!"

"Karry was excellent!"

"Great prices/rates will definitely recommend this place to others.. Karry was so helpful In and out"

"Karry Smith was so rude I was disgusted with her attitude I will never step foot inside this place........... just kidding she was aggressive service was over the top easy to talk to and very helpful keep up the good work Miss Smith I'll return soon"

"Great customer service. It was a breeze to check in and get in to our unit. The promotions are really good too."

"Karry was very knowledgeable and helpful."

"The staff is amazing! Highly recommend! Best customer service!"

"Dottie was very helpful and the space was very clean."

"Thanks Dottie for the help."

"I just stopped in to get moving stuff and was greeted with a smile the manager was so sweet and helped me carry everything out. I left with a smile on my face and glad I stopped there to get what I needed."

"The manager goes out of her way to help with anything everytime we are there. She makes us feel like we are the most important customers she has! Highly recommend this Life Storage location!"

"Great Service ...really the Associate Manager Karry ...very friendly and helpful!!!"

"Super clean and well maintained facility. Employees were very helpful and knowledgeable."

"Great prices, great location."

"Facility is very clean and staff was very helpful. Will reccomend."

"Ms Dottie the manager is the sweetest lady. She made a terrible experience bearable with her understanding and helpfulness. The loss of a loved one is never easy and I am grateful for people like her in the world. Thank you Life Storage for having such a wonderful staff."

"Karry at this location was very polite and extremely Helpful! Contact karry for all your storage needs."

"Dottie provided the best customer service out of all the storage places we shopped. We came back to Life Storage because of her. Thank you for making everything so easy and convenient. We will definitely recommend Life Storage to anyone we know who needs storage."

"Facilities clean and staff was friendly and helpful when signing up and when I was leaving because I bought a house. Would definitely use again If needed."

"Karry Smith was awesome!"

"Just stopped in to get boxes staff was helpful even brought them out for me!"

"We priced all the storage places in Humble and came back to Life Storage because of the service. Dottie the manager took the time to walk us all around the property. She explained everything and even brought things to our attention we didn't even think about. We also love how we can do everything online. We highly recommend Life Storage to everyone we talk to looking to use storage."

"Walked in store and the assistant manager Karry Smith greeted us very friendly and happy to assist us in getting a storage. Most definitely will recommend this place."

"Convenient location and very friendly service. Rare find in this day and age."

"Customer service is awesome!"

"I must say Im never disappointed when I come to this place at any location. Big THANK YOU to Ms. Tatiana Allen for her outstanding customer service. Definitely recommend this place."

"Great service. Makes things easy. Right in the neighborhood and not really expensive."

"This place is the best for customer service if u have to use storage. They go out of their way to make you feel taken care of."

"Great service from Tattiana. We give her a 5+ stars because shes very professional and courteous. We left behind a piece of furniture and she reminded us, it could of gotten stolen or trashed Go Tatiianaaaa :)"

"A lot of storage"

"Perfect for my storage needs!"

"Great customer service, Tatiana was just amazing she made the process simple and fast all my questions were answered and well explained."

"Great customer service! Ask for dottie! >)"

"Tatiana was very helpful and made the process simple! Thank you!"

"Never used storage before and they answered all the questions I had. I feel well informed and glad I decided on Life Storage."

"Very friendly and convenient location"

"When I showed up to put things in my storage there was a lock on the gate. And I had rented the unit a day before and management had plenty of time to remove it. I had to wait until management came to work to remove the lock it took 4 hours"

"Answered all my questions"

"Great Staff - excellent customer service!"

"The store Manager Ashley is very nice and professional. She is always very helpful and polite when I speak with her."

"Your manager that handled my needs was very courteous, informative, and professional. She explained everything well."

"Not at this time"

"Very helpful staff; very accommodating.. "

"New front desk employees and they are awesome at the Atascosita behind Wal-Mart location!"

"#1 in my book ????????"

"Great customer service!"

"Happy customer"

"Used services before."

"I had an unpleasant experience with my movers which also affected the storage location. The manager and staff were very professional and helpful."

"I appreciate the fact of knowing and feeling my things are safe, secure, clean, climate controlled, and it serves a very important purpose for me. "

"I have storage at two Uncle Bob's locations and I received great service from Both 1960 location and Atascocita location"

"Thank you so much! Anytime there was a change or concern on your end I was immediately contacted and informed. I have already recommend you to friends and family! "

"Lydia (associate on site) was very attentive. She had another customer in front of me, but took the time to look up and make sure I knew that she would be with me as soon as she was finished. She showed me a sample unit and then made sure I knew exactly where my rented unit would be. In referencing the need to have insurance on the unit, Lydia made sure to explain that by providing my current homeowners declaration page, I would not have to incur the additional $10 charge and provided me the fax number to the location so I could send it over when I retrieved the page from my policy. I was provided great customer service!! Kudos to Lydia!"

"I will always use Uncle Bob's storage for any future storage needs. Thank you for making this a great experience for the consumer."

"We're very happy with Uncle Bob's [Life Storage]."

"The staff was friendly and professional."

"Satisfied with service, storage areas were always neat and clean, AND safe. Good experience, nothing negative to say."

"Your facility has over exceted my expiation's. I will use you and pass on to my friends how my stay was at your facility was."

"Tell me up front what it's going to cost...did not appreciate the extra cost of insurance coverage at the end of the transaction."

"the associate was very pleasant and knowledgeable "

"Everything was wonderful. The sales clerk answered all my questions and showed me a few spaces. Everything went smoothly."

"I was very happy with my service and would use your units again if needed. Thanks"

"everyone there was very helpful with all my needs.thanks for everything. "

"Prices are to high for the smaller units. Would have used it longer if the prices were more appropriate to space allowed. "

"The cost was unreasonable, the price increased too much, the cost of the mandatory insurance was too high. "

"Nothing at this time "

"If the property is monitored by camera and gated, why scheduled hours?"

"she gave me advise on the units far as climate control or not"

"Prices are not competitive"

"I was very impressed and was very appreciated of all the information they provided they did they were awesome at their jobs very professional I thank you and I do highly recommend you"

"The only thing that I seen that bothered me was at the opening of my unit there were bird droppings near the opening on the inside of my unit leading me to think that there must be birds getting inside and roosting on the door roller and leaving their droppings behind on the floor."

"dolly and carts hard to find. associates would not help me find on move in to unit day, my entire apt! associates said they did not have a map of hallways so I could look for extra dolly. i eventually found dolly in a "nook" at the end of a hall which dead ended! dollys and carts should be returned to the front office each time they're used if customers are using."

"This was the easiest transition I have ever had when it comes to moving. Thank you Uncle Bob's for your courtesy and great pricing. I have already referred a couple people to your company."

"Our location was just changed to the ownership of Uncle Bob's this month. We hope it will continue with the level of satisfaction we had with Four Seasons. I like that the billing is due at the first on the month."

"Only selected because of location proximity "

"Drop prices.and keep them low "