Self Storage Facility near Houston in Baytown, TX 77521

"The questions I answered "disagree" to were simply because the office was unmanned due to COVID when I rented, and I emptied my unit on a Sunday when the office was closed. I just never physically met anyone for those reasons. Everyone I spoke with by phone was wonderful! I'm sure in person would have been great as well. Thankyou for a great experience!"

"Delanna was courteous and professional. Top notch !"

"Today I had the pleasure of meeting with Delana and India ! They were amazing! Best customer service experience ever!"

"Very clean.....Climate was at the right temp. India was very helpful and professional. She answer all my questions. Thank you! Mrs. Zee"

"Great experience renting a storage unit from Life Storage. Everything was easy from renting to storing. Definitely glad I chose them!"

"The manager was great -- her personality and charm is a real plus for this business. The property is excellent and the value is great. We looked at others but came back to this location. Outstanding!!"

"Just booked a unit with Delanna and everything went smoothly. She was professional, personable, and thorough in her process. Didn’t take long at all to finalize everything and she even took me to where my unit was. Made it easier for when I come back."

"Good prices, excellent customer service. Clean storages. Excellent location."

"I had the pleasure of meeting Ms. Delanna she was very helpful and patient. She answered all my questions and even showed me a few different spaces. She was friendly and the facility was nice and clean."

"India was so hilarious and helpful! Great customer service and very knowledgeable she answered my questions. Highly recommend this storage company."

"Delanna is such a delight to see and talk to for any help anytime I need it, I only wished everyone had her personality and patience , our world would not be in the turmoil we are in . You certainly deserve your 5 stars!!!! Thank You Delanna"

"India was so kind and very helpful today! She definitely made my first experience seamless and quick! I definitely recommend Life Storage and will look to using them for my storage needs going forward!"

"India was so kind and very helpful today! She definitely made my first experience seamless and quick! I definitely recommend Life Storage and will look to using them for my storage needs going forward!"

"India is amazing! She is one of the most friendliest & helpful people I've met. She made sure we were taken care of thru the initial process. So if you need storage? Choose Life Storage in Baytown across from Walmart off Garth!"

"Today I had the pleasure of speaking with Delanna and India they both were very nice ! They answered all my questions and showed me a few different size spaces."

"Delanna was amazing"

"India was amazing 🙏"

"The ladies here are terrific! They are so helpful! Such a delight to see when I come to make a payment! Thanks Delanna and India!"

"I came in today to get a storage and India was great. She had great customer service."

"If you need storage in Baytown, go with Delanna and Life Storage!"

"I originally planned to store my things elsewhere, but it ended up being a complete disaster. At the last minute I had to find another facility and Delanna was amazing at getting everything set up for me. Her hospitality is EVERYTHING!"

"I had a wonderful experience at the Baytown location! Delanna was absolutely delightful!! She always greeted me with a smile, very friendly and helpful!! She gave me information and answered my many questions! Great place to store our belongings!"

"India at the front desk was so sweet and Helpful. Gave me the information I needed as well as happly showed me 3 different units!! Very Friendly customer service!! Great choice to store my belongings!!"

"Delanna was extremely professional and helpful. She explained the process and answered all questions. A true blessing. I’ll definitely refer others!"

"Mrs Delanna is Amazing! Her customer service is awesome so professional and friendly"

"I had a great experience with this location the staff was friendly and helpful. This was our first storage rental and the ladies made everything easy."

"Delanna has been giving me amazing service since i’ve been putting my stuff here. Everything is great."

"Delanna is awesome. But your hard ware needs a lot of up dating. Get rid of the hard disk drive’s and put in the solid state drive’s. Change the graphics cards to the nvidia graphics cards."

"India was a great help"

"India plowden was a great help in baytown tx"

"Deanna was awesome"

"pricing ok"

"Friendliest employees there! Delanna was very helpful to walk us through the storage rental process. I always feel like a special customer. She is well-informed to answer all my questions and options."

"Delanna Dugas, the store manager was very helpful and courteous. She was able to answer all questions and took time to shows several of the storage units to give us an idea of the size we would need. It was great working with her and would recommend this place to anyone wanting to store items."

"India was the greatest at this location that helped me. She’s awesome"

"The Life Storage Representative, Delanna Dugas was exceptional!   Delightful person to do business with and very knowledgeable about all aspects of the storage facility and procedures.  She answered every question I had and I felt very special as a customer.  She is truly a model of customer service!   The facility was clean and well taken care of.   I am looking forward to storing my personal items there."

"Today I had the pleasure of being serviced by India and she was amazing!"

"The Lady India is very nice and she took good care of me while I was there. She even gave me recommendations to get movers to help me move."

"India was so so helpful she is the best!"

"India was so sweet and helpful! She walked me through the process of switching to a larger unit and answered all my questions. She even made notes for me because my hands were full with kids. The facility itself is always well maintained and clean. It shows they pride themselves and having an upstanding storage facility."

"Great place great customer service thank you"

"India was amazing"

"Ms. India was amazing and very welcome. Would 100% recommend"

"This is the BEST storage facility that I have EVER dealt with. The manager was very helpful, it's climate controlled (nice and cool) and it's CLEAN!!!!"

"Bubbly personality, very informative. Ms. India Plowden was very nice and helpful. Definitely recommend Life Storage to my friends."

"India- was very friendly, very informative, patient because I was very indecisive on what I wanted size wise, very professional."

"India was awesome and had great customer service"

"This storage was very clean and nice! Delanna was so helpful! I highly recommend this place."

"I received the best customer service at this establishment. Mrs. Delanna was the absolute best! She answered all my questions and showed me around. I really appreciate all your help and hard work."

"Delanna took care of all my questions. Those few words understate her help. While I was dealing with a lot of distractions when I visited Life Storage, Delanna did a fine job of helping me understand the facility's offerings and my choices. The building seems clean and well-maintained. The strongest impression, though, was the one Delanna made: she's on top of things, and made sure I have all I need as a new Life Storage customer."

"Delanna Dugas at the Baytown location was very knowledgeable in all aspects of my rental process. She made my visit very easy! Unit was clean and not hot at all. Highly recommend this place."

"This was my first time getting a unit.in baytown .at Lynchburg rd.my representative was very friendly and explained everything to me that I needed to know.her name was Delanna Dugas at the Baytown branch .I love the unit and it's going to work for me.thank lifestorage very much."

"I'm so Overly Empressed with the Services that was rendered to me. Ms India was exceptionally Nice. Keep up the Great work."

"Delanna and India are the best! These ladies showed me around a few spaces, It was so clean ! This place is great and so are the workers!"

"Good service, good courtesy from Mrs. India, very helpful she was very friendly and good customer service ,they are very attentive.  Thank you for helping me .!"

"I love this place! India was very friendly and was great at making sure we were well taken care of. She even showed us where our unit was and even taught us how to use our lock."

"I was in the store yesterday(3/30/21) and the staff member who helped me was very nice and really knowledgeable!! Her name was India, and I will be coming back! The facility was nice and clean. Great prices too! 5 Stars!!"

"India was awesome. She has great customer service skills and she’s very helpful."

"I would like to thank India , So much she is always help me when i come in the store."

"Went in today and had the pleasure of having Miss India help us out. She was amazing, cheerful, funny, and very helpful. Thanks so much!!!"

"I want to thank Ms. India, for such a wonderful experience yesterday. She was very patient with me, in helping me find a storage unit that was right for me. Great customer service and professionalism from Ms. India. Thank you very much."

"I had the pleasure of being helped by Delanna and India, and these ladies were so helpful. They were patient with me and answered all 99 of my questions. The facility was very clean. Highly recommend this storage company."

"Possibly moving to Baytown and searching for a good reliable security storage place. Ms. India provided excellent customer service. Gave great detailed information and answered all our questions and concerns."

"Brittany is awesome"

"Great customer service!! Very easy to do business with. Great experience."

"This place is great. Jill in the front desk was very helpful. Explained everything to me. Quick and easy process. This is the one and only place I would store my stuff at. I would definitely recommend to others."

"Clean and professional service!"

"Jill had great customer service on my visit"

"Great customer service!! Jill is exceptional! Best experience ever."

"Very clean facility and Delanna was very nice and helpful! 10/10 recommend!"

"Saved lots of money! Gods timing was perfect. We got in at a good price. Friendly Folks. Clean and has cameras."

"Great customer service. I will refer my family and friends"

"Great experience with life storage and Jill was very helpful."

"Great experience!"

"Very nice place to stored the lady up front is very nice a respectful I recommen"

"I've been using Life Storage for a few months and I've had no problems with them. The young lady that works in the front office, is truly a delight to talk too! She's very politely and extremely helpful."

"They are very helpful and definitely go out there way to make sure that they explain everything to you. I will definitely recommend this storage unit to anyone! I mean EXTREMELY HELPFUL"

"Jill at Life Storage was very informative and helpful in helping me setup and attain a new unit for my belongings while in transition."

"We just arrived to our 2nd unit at this location. There is roach & rat poop on the floor of the unit, daily hangout spot for the homeless, beer cans by the entrance, the walkways are also very dirty. The staff is always friendly but daily maintenance and cleanliness needs to be addressed. Thankfully we wont be here long."

"Awesome experience! Jill was very sweet and understanding. <3"

"Very easy to rent a storage from Life storage. Jill Francis was very friendly and helpful"

"The lady that just had surgery on her knee is so nice. And she helped me so much Thats."

"Great staff and clean buildings!"

"The entire building flooded during Harvey. What a nightmare that must have been."

"Jill was so nice and helpful. Im glad I chose this location."

"Great service and affordable prices!"

"Youre awesome"

"Great Experience"

"Very clean and well organized, friendly employees"

"Delanna did an Excellent job! She was Very knowledgeable about their services and products and she made me feel very welcomed. I Highly recommend Life Storage for all of your storage needs."

"COULDNT BE ANY BETTER CUSTOMER SERVICE! Friendly, funny, helpful and relatable! Pricing is more than competitive and very safe!"

"Easy place to move in to"

"Fast and easy service. You can do Online storage and pick it there and go right to store very convenient"

"Very clean and friendly. Has great customer service."

"Jill Francis was FABULOUS! My family and I are moving to the islands and needed to store our current belongings ASAP and she was able to make it an easy and delightful experience for us! SO PLEASED"

"Great service. Fast and affordable."

"Jill Frances was AWESOME"

"Delanna was very helpful and understanding of the stress of moving."

"Great customer service, easy rental process."

"Great experience! Very helpful, quick, and a great price."

"Mrs.Jill is super helpful and really sweet. She showed me a couple of units before I decided what I wanted. Fair prices and a very pleasant property to be renting. I recommend anyone needing a place to store anything come check here first!!"

"Very fast and friendly service!!!"

"Nice area, wonderful personal. Very clean"

"Excellent, quick, & easy process. Clean, safe, & secure; not to mention great price & prime access."

"Our first time to rent a storage and the entire experience was very positive"

"Great Place"

"Good service cheap"

"Great customer service!"

"Very nice, very clean, easy process!"

"Very nice"

"Easy to make an account and easy to cancel."

"Wonderful experience! Jill was very helpful!"

"Very nice and helpful staff. The facility is located in a good area ."

"Delanna made my first rental quick and easy"

"Great place to store your stuff, very clean, reasonable price, friendly staff."

"Very helpful staff and super friendly."

"Very nice. Staff is excellent"

"Great service and very professional! I do recommend highly."

"The office staff was very accommodating and polite. They answered all of my questions and were pleasant to deal with. They treated me like a friend!"

"The office staff was friending and took the time to answer all my questions as I was finding a storage unit. Excellent customer service!"

"Good service"

"The ladies here are great. The store is always clean."

"Delana was great showed us our options and was great help thank you"

"Great place to go in town."

"Previous customer, like the location and cleanliness of facilities"

"Awesome and so thankful I found you all online!"

"Awesome, always helpful with a cheerful attitude."

"Your associate exceeded ALL of my expectations."

"This is some of the best customer service Ive ever received. The ladies here did everything they could to make sure I wAs taken care of. I can’t brag enough on how they made the most difficult time of my life the easiest and I appreciate it!"

"Exceptional customer service!!"

"i had to change size of unit associate knew i had a moving company and paying by the hour she told me to have them start unloading to the new unit and come back and do paper work. I appreciatwd this very much her being concerned about her customers."

"This is a great and friendly place it needs no improvements."

"No. I am satisfied with the way things are. "

"Representative walked me to the storage unit to show me exactly where it was, which access door was closest and which door I could park outside of to unload my storage material."

"Excellent excellent excellent. Love this place!! "

"A little pricey but doable."

"Associate was friendly and getting to my space from the outside door was easier than expected."

"The facility manager was very helpful. She tried and succeeded to find the right space and price for me. I have always had a pleasant experience with anyone I had dealings with. I felt very safe in the facility and it was always clean. I'll be more than happy to recommend this location. Although the price was a little high for me; I felt safe and that made a big difference. "

"Management is always willing to help... Good people"

"No Everything was GREAT !!!"

"Carts need to be updated "

"I feel very secure about my belongings being there"

"I was able to reserve the room I wanted and got it for a reasonable price."

"The folks always seem to genuinely want to help and are always most friendly!"

"Thank you for doing a great job!"

"Miss Amy is such a beautiful, amazing, friendly and outgoing lady! "

"Staff was always professional and friendly."

"they are very helpful."

"Staff is friendly and helpful. My experience has been extremely positive."

"Of all my storage experiences this has been the most pleasant."

"They have treated me as a person.....not just some customer. It is greatly appreciated."

"I felt my expectations Storage facility was always clean, accessible, temperature was perfect for items I have in place. Location was convenient and accessible. "

"Best experience at a Self storage company."

"Being new to the area it meant a lot to be treated so well and I feel like my representative went out of her way to help me out. She is top notch!"

"The facility was large, clean, and very impressive. The associate's courtesy just made it above and beyond my expectations."

"Very happy with service"

"Just want to let you know the two associates Amy and Debbie were always very polite and projected a very good attitude."

"I understand energy conservation, but when working in my storage units and the overhead lights time-out, it is time consuming, not to mention dark, to make them come back on for another short time. Is there anything that can be done to fix this problem?"

"This is my third or fourth time to use my "Uncle Bob's [Life Storage]". The staff there are awesome. They always call me by name and always available to help. Great job!"

"I liked that the storage had lighted path ways and had an official security code to get access into storage building. I liked that they had carts available to take items to storage or out of storage. "

"Thank you "

"I have been very pleased with all of my experiences."

"Unable to combine 2 accounts, have to logon with 2 passwords and pay seperately"

"The facility was neat and provided good storage, but the two ladies working in the office made the difference. They were always friendly and helpful, and made it a personal experience for us."

"Very professional service "

"We rented from Uncle Bob's last year for our Relay for Life fundraiser garage sale items to raise money for cancer research. The ladies were wonderful to work with and offered to donate the space this year to help us collect more stuff and raise more money. I cannot say enough about how great they are to work with!"

"The associate was knowledgable and kind and went out of her way to inform me and take good care of me. "

"You went above and beyond to help us"

"I continue to be VERY satisfied with the storage facility and its employees. I have NO complaints. I get great service as well as conversation when I go to make my payment. Amy is awesome as usual and Diane is following her lead! I think they deserve a bonus!"

"Very personable in assisting me because I had no experience with the process of obtaining a storage unit and requirements for payments."

"nice place for storage always clean"

"Amy has a remarkable memory for names and faces!"

"Very helpful and professional."

"I like the clean facility. "

"The manager and the employee that helped me were simply the best!"

"Amy Smith was always outstanding to me. I can tell Amy loves her job. "

"i've been doing business at this location for nearly 10 years and have always been treated with great respect and the staff is always helpful and concerned for my needs."

"They will work with you when you have lost your job and cannot pay. They are wonderful people to work with!"