Self Storage Units near you in Richardson, TX, 75081

"Management/ worker has bad attitude"

"Good people good service"

"Had to find a storage real quick. Looked up close location and found this one. Staff was awesome. Brittni was so helpful. If your in need for a good storage with great service, look no further."

"Yesterday 12-27-2021 I went into the office at Life Storage and Ken was so wonderful and had me setup in not time with my new storage unit.  I have used this location several times and the management has always been very helpful."

"EXcellent service"

"Great customer service!!!"

"Very friendly and helpful. It was a pleasure working with Brittni."

"I'm very happy with this self-storage company and it's primarily due to their employees. They are very friendly and helpful and do what they can to make the experience pleasant. Aside from that, I like how they have modernized their systems to allow for completing *most* of the process online, to include completing the "sign out" process when you vacate a space. That is something that is especially irritating with some other competitors; they more or less make it an annoying/inconvenient process to move out. That said, I'm still a customer here, I just moved to a bit larger space and happily recommend it to those looking for a nice, save place to store their belongings."

"If you have ever had to move your things to storage, you know that it is a pain in the neck. But Brittany was such a delight that the process was made lighter. Thank you Brittany for all your help."

"I've been renting a space for several years, however, since management has changed it's gone downhill. Brittni is the rudest person. She has zero customer service. The whole row by my unit is pitch dark. I let them know the lights were burnt out last winter & now as the days get shorter they still have not been replaced. The bathroom is locked after hours (after 6) andt it NEVER has toilet paper or paper towels. Signs were posted with long lists of "to do's" for tenants treating us like children but nothing gets cleaned up or repaired. There is so much more but you get the idea. Oh & the prices keep going UP & UP & UP even pre pandemic."

"Very friendly and explained every detail, and ask if I had any other questions- nice people - good price for the storage"

"Brittni was very nice, and helpful. Answered all my questions."

"Brittany has no customer service skills. She called and wanted a late fee today, even though payment was made on the 5th. Get there she is gone until 11. Makes no sense. Needed the code to the gate, and she wants to see an id. You didn’t want an id when I came in to pay."

"Clean and secured facility."

"Very nice service"

"Very helpful and cheapest pricing iv found yet. Storage was clean and had no issues storing my stuff for over a year and half. Everything was left just as I remembered."

"Great location and the office staff is really great. Prices are reasonable and the storage areas are always clean and well lit. Would recommend."

"A very great and reliable storage company. I always get a friendly welcome when I come."

"I am so thankful for Ken and Brittni. I had a difficult time and they were so kind and helpful."

"Brittni, is very good and friendl too."

"I came in had a really good experience here at this place the girls Jamie and Brittany are really sweet people they helped a lot and really complement the place here I would recommend my friends to come and rent a storage here"

"Jamie was great, very friendly and helpful!"

"Brittani and Jamie were nice ,thank you!"

"Jaime was amazing. Very very helpful and informative. She helped me find the unit that was best for me and the baby and made sure we got the best price. Very good customer service 🤗"

"Very helpful , it was great experience."

"The service was greatly appreciated. I have very good experiences today in that. Brittni is very helpful and very cooperative Thank you very much"

"Great people and fair price"

"COLTON BURKETT CUSTOMER SERVICE SKILLS WERE IMPECCABLE. HE WAS COURTEOUS, PATIENT AND VERY UNDERSTANDING. I WOULD RECOMMEND THIS LOCATION TO ANYONE. THANKS COLTON."

"Colton was awsome, he got me in right before he was about to close and see the unit that I was looking for. Great service!"

"The storage area here belongs to buddy of mine. I was helping him out the other day and was very impressed. It has coated lock gate up front, security cameras out the Yazoo and it was awesome very clean and neat on the property. Price tag he's paying for his storage a hell of a lot less than my storage and that's definitely something you need to take into consideration also."

"Colton was fun and friendly."

"Brittany and Colten were very helpful. Made the process quick and easy!"

"Came in today to rent out another unit.. Brittni Garcia has been ABSOLUTELY AMAZING today like she is everyday she is here since I met her years ago. She works way too hard for her own good! Explained everything precise and nothing was misunderstood. She gave me access to all options available and even made sure to anwser all questions I had before I left, shoot, she drew me a map to my new unit. Brittni deserves a raise & promotion! Thank you Brittni! You rock girly!"

"Friendly staff with plenty of storage space to choose from. Would definitely recommend for your storing needs!"

"Cost reductions needed a specially since a newer rental facility is being built close in proximity to there location"

"My sister and I went and rented a storage unit and Colton was awesome and knowledgeable!"

"Brittany is amazing! She was vary helpful and sweet. Property is clean and the rental process was easy."

"They only want money.... I started a new job and my pay day got bumped 4 days later. I'm a teacher therefore I get paid once a month, so I went and talked to the office about it and Brittany told me there was nothing she could do to help me keep from getting a late fee even though I talked to her about my new pay schedule. Sure enough I not only got a late fee, but they also put a red lock on my unit... I went ahead and paid it, but was then told that she wouldn't have timebe able to unlock it until the next day be cause she had too much paperwork to do. 😑"

"5 star service especially by Brittni completely professional and efficient with all your needs for your process to run smooth I would gladly recommend going here thank you Life Storage and thank you Brittni for all your help. :)"

"a few days ago I went and got me a storage colton made it easy for me good customer service."

"La manager bueno disque manager es muy rasista con los hispanos uno llega a bajar sus herramientas y dise lla muévete que invades el camino un paga para guardar sus cosas salir o entrar pero si uno no pagar no tuviera que tragar por nosotros tiene trabajo mejor les remiendo los siguientes storage 8600 Spring Valley Rd, Dallas, TX 75240 es una morenita y es bien amable.."

"The good manager dial manager is very straightforward with Hispanics, one gets to lower his tools and designs move that you invade the road a payment to keep his things, leave or enter but if one does not pay, he does not have to swallow for us, he has a better job, I will patch them up. the following storage 8600 Spring Valley Rd, Dallas, TX 75240 is a brunette and is very kind."

"Way overpriced. And unsafe. Gate works maybe 30% of the time. Not nearly enough cameras."

"Fantastic storage unit and very helpful employees! From my move-in date to the day I vacated my unit, staff members were available to answer any questions I had."

"Competitively priced with decent security. Limited hours and the layout took some getting used to. A little tricky getting in and out but that can add to the security."

"I've been a tenant for almost 5 years and i finally found a place called to let them know gentleman said it was ok would prorate rent a few days later I went to pay but when i was told by manager it was past the 5th so i paid 142 for the whole month.I also told manager i was leaving she ok be out before the first. I get a call the next month about why i did tell anyone from same manager she lied and said i said nothing raising her voice to me. This conversation alone made me regret being there she was rude A Dupart"

"Muy buenos precios selos recomiendo al 100porciento"

"Very good prices I recommend them 100 percent"

"Price is way too high, they need to cut it!"

"Brittney is an amazing great deals on units and clean facility..."

"Manager was very helpful. You will not go wrong renting at this facility."

"I had a great experience at Life Storage. Colton was knowledgeable, as he answered all of my "first time renter" questions. Also, the store manager, Brittni, was helpful. Overall, I like this place. I feel I have made a good choice."

"Great place to store things and the staff is excellent !!Brittany was great and very nice !!"

"Brittni was do helpful with all my questions. Looks like they are also working on cleaning up. I would highly recommend this location."

"Friendly staff and great service!!!"

"Great experience, the staff was very friendly and knowledgeable when helping me find the right unit."

"Love this place great employees and clean organized front office definitely would recommend!"

"Manager was very helpful and informative. Great attitude"

"We are auction buyers, this was the best service we ever had. The manager had all the paperwork ready when we got there. Super busy place but she was so professional and organized. Thanks again, Sherry Robbins"

"Cut off my lock and didn't notify me, as a result things were stolen out of my storage. Management shrugged at me when I informed them. Edit: area manager called me back on 4-9-2020 about incident in December to let me know they didn't care about my incident. === this place is a joke very unprofessional I do not suggest you trust them with any of your personal belongings."

"12-11-2019 Cut off my lock and didn't notify me, as a result things were stolen out of my storage. Management shrugged at me when I informed them. Edit: area manager called me back on 4-9-2020 about incident in December to let me know they didn't care about my Problem. === this place is a joke very unprofessional I do not suggest you trust them with any of your personal belongings."

"Cut off my lock and didn't notify me, as a result things were stolen out of my storage. Management shrugged at me when I informed them. Edit: area manager called me back on 4-9-2020 about incident in December to let me know they didn't care about my incident. === this place is a joke very unprofessional I do not suggest you trust them with any of your personal belongings."

"Do not ever use this space. I was a great customer for 5 years and they will treat you terribly if there is ever an issue. When I vacated the space, I even sweeped it and now I'm wondering why. I left some items for a charity to pick up by the elevator because it doesn't work (they have had several problems maintaining their lifts) but due to Coronavirus, they could not immediately. Now they are harassing me and my "emergency contact" to try and hustle us for money to use what they call an expensive service to get the items and want to charge a fee and more rent. A referral that they previously gave refused to help. They are trying to profit off of a national emergency and will be reported for it. Their demeanor is terrible and they should be ashamed. I wouldn't recommend them to anyone ever now."

"Nice place."

"very good, I like life storages"

"Good guys up here, Spencer and Brett will take care of you.its Clean."

"Between your competitive prices, friendly and competent staff, secure storage area, location, and tidiness of the entire property, this is the best storage experience I’ve had. Keep up the good work."