A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Las Vegas, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Kasia is super sweet made it super simple and easy for me to get a unit at this location
I would defiantly recommend coming here to store your stuff especially since we have wonderful people like kasia here :)"
"Richard was super helpful and so polite. Very professional . Toured a couple units to see which worked best for me, the facilities were very well kept."
"Don't store your items here! My unit was robbed & ransacked! The camera was not facing a whole row of storage units there is no footage. Michelle in the office expected me to have a list of dates that I went to the storage to help narrow down her search. Who does that? My lock was broken and replaced without any notification. Somehow they had the keys to the new lock. They don't care about you or your items just money! I suggest you check on your unit on a regular basis because their security system does not work!"
"I would highly recommend the Life Storage #964 located at Hualapai. They have good rates, property is clean, Kasia is very helpful and accommodating. Excellent customer service!"
"Amazing facility!!! Amazing customer service always!! I would HIGHLY recommend this storage facility! We’ve been here a long time. And will still continue to use Life Storage for our future moves & storage my family needs. Thanks again for always giving my family 5 star customer service!"
"I love and only trust Life Storage each time I ever have to store my belongings. The locations are impeccably clean and the staff is friendly and responsive. It’s the best place to store your things!"
"Best Experience. I was dreading the whole process but Rick made the sign up so easy and comfortable! A bullish guy came in the wait area thinking he could interrupt and jump a line with 3 women in it - Nope! Rick diplomatically sent him packing. I felt protected and well cared for. We all did. I highly recommend"
"I now have 3 units at LifeStorage at 4622 S Hualapai Way. The staff has been great and very helpful. The manager Mike helped me get my 3rd unit. Without his help I would have been really in a bad way since I had a flood at my home in Summerlin. Thanks Mike"
"Perfect service, exactly as promised. Secure, good staff, cooled storages units, etc. I kept a variety of items including delicate pieces in there for over a year without any issues. The move in and out processes were smooth and efficient. I frequently moved items in and out of the unit during my rental time and again never had any issues. Highly recommend!"
"The allure of a promotional price per month, a 10x20 for $175 for 3 months, is what drew me to Life Storage on Hualapai in the first place. Unfortunately, the price increased to $322. Almost 100% increase. I had to bring my own insurance for my belongings or use theirs, Xercor. I took their insurance at $14 per month. $336 per month for a 10x20 space. I know, I know, I signed it. I intended to move out sooner, but got caught up with the convenience of keeping it and no one to help me move all of my stuff out. In addition to this, you'll be forced to buy one of their circular locks which currently run at $33. I also had to pay a one-time $25 fee up front to the manager. Okay now, what is prompting this review....I was late with payment and last night, paid 10 days after the due date. I was charged $108. 20% plus whatever else they charged for being late. $430.40! I did the right thing and made the payment online. The ONLY payment choices were to pay the full fee of $430.40...or more. I paid what was due. Stroke of luck, I have help this next morning and am on a vacation day so I'm moving out today, on the 11th day. I have been told that there is no prorated rate of repayment. I get nothing back for moving out 11 days into the month. Regardless of whether this is typical or not, the charge is absolutely excessive. The rent is excessive. On the plus side, the facility's office smells nice. However, I recommend other facilities that will work with you. This was not worth it. I needed the facility, but WOW! $1,334 later (after the promotional price ended) and I have renter's remorse. Hence the 2 out of 5 stars. I am just sharing to inform you. I hope this helps you make your own decision."
"A family situation came up that made it necessary to rent another unit within the facility. Management was GREAT to work with, helped me during a highly emotional time and made the situation easy, they are a blessing!"
"The manager Rick at Life Storage on 4622 Hualapai was great to work with. Extremely knowledgeable on products and services. Helped me get my trailer situated for a very good cost."
"LifeStorage is an amazing place and the employees are always smiling (you know when you can tell when people wearing masks are smiling) and helpful. I've asked questions which later I determined to be unnecessary but the friendly staff answered my questions with politeness and respect.
When looking for a storage place for myself, I know where I will always find someplace I feel safe when securing my possessions.
Thank you LifeStorage!"
"I am an existing customer and had some questions so my husband and I came in to be greeted by Rick O’Sullivan. He is Phenomenal! He is so helpful and goes far and beyond to ensure you get your answers and leave feeling seen and heard! An absolute delight! I strongly recommend being treated fabulous to everyone! He deserves a raise! Thank you for your time!"
"Rick O’Sullivan @ LS 964 was extremely helpful to Us. We went over options together to home up with a solution to our storage needs. Everything we asked he had an answer for. We appreciated the personalized service. Thank You"
"Great location and very clean facilities! Kasia in the office is so friendly and helpful! She answered all my questions and made the storage renting process very simple. Highly recommend!"
"Kasia, we love you. Great service. Great knowledge. Fast. Efficient. She is everything we hoped for. Give her a raise. She definitely deserves it.
Chris W."
"Storage management was awesome!
Richard is a 1st class manager and
really care about customers and there needs. Highly recommend them for all your storage needs.
Thank you sir"
"The Manager Rick has been very helpfull in explaining the arming and disarming process, made it easy to understand and was helpfull when asked. thanks for all your help."
"Richard was one of the most courteous and easy-going customer service people I have encountered in many, many years.
He is genuinely interested in helping each person with their own needs and works to meet those needs.
Plus the place is impeccably clean and conveniently set up for ease of use."
"My life storage on Hualapai is AWESOME.
Richard and Kasha are so nice, the area is always clean and the facility in general is kept tidy.
Thank you,
Earl"
"Rick O’Sullivan and Kasia at Life Storage on Hualapai are great to work with. Very friendly and professional. We appreciate their help in accommodating us!"
"I'm so happy to have found this storage center at 4622 S. Hualapai Lane in Las Vegas. I worked with Richard who was so helpful and so knowledgeable. He explained everything to me and was able to set up this service in minutes. The facility is spotless and the employee, Richard, has the best personality and made me feel secure to leave my personal belongings with them! Very highly recommend this place!"
"Kasha, is at the front desk and she is so wonderful and professional. She provides you with all the helpful information you need. She is personable and very nice. The facility is new and clean. When we pulled up after a 10 hour drive our unit was ready and had a welcome package inside. It was very thoughtful to have the lock and some mints. We completed our process online and everything went smoothly. You'll need to go inside to get the updated code so get there before she leaves at 5 pm. The unit was clean and very big. The facility also provides carts to put your boxes on to help with unloading. I would recommend this storage facility to anyone. It's also in a great part of town so we felt safe being there."
"is a very good place to store your item ,customer service is very profesional very nice place .kasia was very very professional and friendly every time I need a storage I will go to this place thank you kasia see you soon."
"I would give them 10 star if I could simple PERFECT. I recommend to any one that needs a storage that can come and rent the 10X10 units , very very clean but most important the outstanding servise that me and my wife got when we rent it here. Kasia was really kind and she guide us step by step , help us find the exact space for our items. It was amazing super duper great servise very professional and servise that she was. We definitely come back and rent it again if needed. Once again thank you for your help kindess and servise Kasia"
"One of the best storage facilities I have used recently. Very clean, prompt in returning calls regarding questions, helpful and very convenient. Staff is AMAZING. Its nice to be greeted by name and feel welcomed. Will continue to use this facility."
"Kasia was very professional, pleasant and friendly. She took the time to take me around to find what I needed. First time I am experiencing such a courteous approach in a storage facility. Highly recommend. I wish I could find people like Kasia everywhere. 5 stars."
"Worst place. Employees like Kasha and Richard are rude af. Place is a mess. Never any carts either. Would never use this place again. Mostly the people are unpleasant. Shady characters lingering around in the back garages too. Didn't feel safe as a single woman. Yelp please let people post negative stars."
"Rick was very professional, pleasant and friendly. He took the time to take me around to find what I needed. First time I am experiencing such a courteous approach in a storage facility. Highly recommend. I wish I could find people like Rick everywhere. 5 stars."
"I currently rent a unit at Life Storage but was in need of a larger one. The units are kept clean and secure which led me to call and speak with Rick who was very helpful and accommodating in fulfilling my request. This company has been very professional from the day one and I highly recommend them.
Thank you for your professionalism!!"
"Rick O’Sullivan was an absolute Life saver! Professional, thorough, kind and courteous ! Just a true gentleman. I’ve never had such a process go so smoothly at a moment in time where Moving is one of the scariest and most exciting times of our lives. I felt like I was so incredibly taken care of. Lisa and Kasia were so kind and professional as well! I recommend Life Storage to anyone wanting a seamless professional and incredible experience moving into storage. Facilities seem impeccably clean, secure and cool! I’m so excited to begin my new Life. Viva Life Storage
Silvia"
"I usually pay at the office , and Kasia is always very nice and complimentary to my visit. If I have problem she always addresses it in a timely manner. Overall she does her job very well."
"This Life Storage (4622 S. Hualapai Way) is new, clean, and convenient. But both Kasia and Rick were just great to work with. No hassle, just answered all my questions so I knew what I could expect. They were both thorough and awesome to work with."
"We have used many storage companies in the past in different states and one here locally. We have never had a better experience checking in or out. We are moving out of state which is why we checked out. Rick was friendly, knowledgeable and had us in and out in no time flat. We had only one interaction with Kasia and she too was pleasant and knowledgeable and could answer our questions. The facility is clean and has easy to access and we would recommend it to anyone and everyone!"
"The Manager and his assistant manager where awesome, very helpful and made the effort to explain all of their features, security and contract agreements. Really did put my family and I at ease ! The office is located on S. Hualapai Way, Las Vegas, NV. Very Pleased with their professional management skills. I would highly recommend using Self Storage!
5 Stars for Sure !"
"The Manager and his assistant manager where awesome, very helpful and made the effort to explain all of their features, security and contract agreements. Really did put my family and I at ease ! The office is located on S. Hualapai Way, Las Vegas, NV. Very Pleased with their professional management skills. I would highly recommend using Self Storage!
5 Stars for Sure !"
"Rick was very informative about property and units available. Great customer service. Happy with my decision on storage unit and location.
Would highly recommend!"
"Just had a wonderful experience. Restored my faith in customer service. This place is immaculate. The customer service is what should be everywhere. I left with a smile on my face and the feeling that my belongings will be safe."
"Just had a wonderful experience. Restored my faith in customer service. This place is immaculate. The customer service is what should be everywhere. I left with a smile on my face and the feeling that my belongings will be safe."
"This is one of those times you wish a zero could be given as they don’t deserve even one star.
Life Storage (4622 Hualapai) is geared toward increasing your monthly payment higher each month. They have no desire to generate a successful business relationship, nor will they offer the simplicity of a courteous auto reminder, thru email or text, that payment is due.
And if they catch you with a promo, make sure you get it in writing. In fact, have them provide all fees in writing.
Late fees are not a flat fee, but rather a percentage of unit cost. Such as 6 days late generated a $58.00 late fee for me. No wonder they don’t provide auto reminders.
A 3 month promotion, with this being 3rd month, is going to cost 358.00, late fee included.
Too many other storage companies in Vegas, so do yourself a favor & stay away from Life Storage. They are trying to create a luxurious storage unit for a cardboard box. And without the lattes or a glass of fine wine served at the gate going in, but rather a fancy sack with a pen that doesn’t write. Truly, Life Storage is an expensive joke at your cost.
The BBB gets a letter for sure!"
"Slam dunk customer service!! Rick was one of the most friendly and helpful people I have had the pleasure of doing business with!! He was quick to respond, answered all my questions, and got me set up with a new storage unit in no time! It has truly been awesome working with him and the entire staff at the 4622 Hualapai Way location! I highly recommend this location!
Good staff makes all the difference!!!"
"I just moved out of my last unit. Life storage was nothing but a pleasant experience from beginning to end. It was always a pleasure doing business with Rick. Thank you for the great experience. I would choose this location again if I ever needed another storage."
"The representative Kasia was very helpful, Customer Service was was very professional and quick. She very informal on the rules and polices in renting my storage unit, also went up to show me how to use the lock. This facility is very clean and safe. Great job Kasia :)
I'm a Very Happy customer"
"Kassia is phenomenal. She was great at establishing herself as a welcoming and helpful presence while remaining quite professional. An absolutely lovely experience, it’s people like her that make customers respect and recommend a business. Her charisma and knowledge of how to communicate with customers is definitely a valuable company asset that is more than worth keeping around."
"Kassia is phenomenal. She was great at establishing herself as a welcoming and helpful presence while remaining quite professional. An absolutely lovely experience, it's people like her that make customers respect and recommend a business. Her charisma and knowledge of how to communicate with customers is definitely a valuable company asset that is more than worth keeping around."
"Everytime I came in with my family Kasia was very professional and never kept us waiting. She's the best and always helps me package my belongings. Honestly she's the only employee that really stood out to me because she goes above and beyond."
"LifeStorage on Hualapai Way is awesome!!! Very clean, organized, and affordable. The units are kept up very well and they offer lots of options to meet your storage needs. Kasia, the Associate Store Manager is amazing! Very professional and helpful. She goes out of her way to make sure you are taken care of with genuine kindness and care. Thank you for making my storage rental experience seamless and stress-free! :)"
"This Life storage property offers a clean, safe and professional atmosphere. I was given clear information and was shown a few units to compare sizes. They offered a reservation on a unit until a final decision was made and checked back with me to confirm. Kasia, the associate manager was so helpful and patient with all of my questions & concerns as we moved through the contract process. I left knowing I made a good choice.
Thank you,
C. Glass"
"We will definitely use Life Storage again in the future. The facility was always kept very clean and we loved the customer service. They let us know about all fees and prices and updated us by email."
"I never write bad reviews, but the customer service at this particular location is awful. Long story short, I was supposed to take over my dad's lease with the 3 months half off deal. The manager agreed, and told us to wait till the end of the month to switch so that we got the full 3 months half off. When it came time to switch the lease to my name, none of the staff had any clue as to what we were doing. When they called the manager Rick, he said that he would no longer be honoring the 3 months half off deal because it expired; even though -
1. The manager was the one who told us to wait
2. There was a sign in the front of the facility still advertising the deal
3. Even on this Yelp page right now, there are advertisements for this exact deal
When I called later on to see if they offered any other specials, I explained all of this to the receptionist. She said she was sorry, and that higher ups would reach out to me to try and figure something out. That was almost two weeks ago; no call or contact with them whatsoever. So unprofessional and just horrible customer service.
I wish this worked out because the facility is great, but moving forward I will be telling everyone I know to use a different storage company with honest business practices and better service."
"Rick O'Sullivan was the BEST!! So funny and so helpful. He truly made my experience one of a kind. I felt extremely informed and excited about my storage experience. Come here and see Rick for all of your storage needs!"
"Kasia was an amazing worker. She was very thorough in her work and is very genuine. She helped us figure out the right storage size and had very excellent customer service skills."
"Best storage in town! Great specials. I stored my items in a lot of places but this one is the Best so far! Clean and very secured and Kasia has the best customer service ever! Always smiling and helpful!"
"I searched around to find a reasonably priced 5X5 storage unit and hit upon Life Storage on my internet search. I spoke to a person at a call center in New York and he hooked me up immediately with this Life Storage location. The person that I worked with at the 4622 S Hualapai Way location was extremely knowledgeable (Kasia) and had me set-up in my new storage unit in 15 minutes. Great Service / Extremely Clean. Highly Recommend this location"
"My experience at Life Storage was great from the moment I first stepped into their facility. The entire location is clean with a fresh front office. The staff are friendly, professional, patient and kind with my many questions and requests, specifically Rick O'Sullivan. Rick helped me the most during my move out and he was a champ! It was a challenge to move because I lived out of state, but Rick made the process so much easier. Thank you Rick!! I definitely recommend this company for anyone needing storage in Las Vegas."
"I've had a few different storage units in my day and nothing compares. Rick O'Sullivan is the absolute best. He was so kind and helpful. He is A+++++++++"
"I Absolutely love the storage facility. It’s so clean and nice and I feel safe coming at night when I’m dropping off stuff to my unit. Also the manager is really cool he’s really understanding when it comes to moving around units and is extremely helpful."
"Great customer service, very safe and secure location, remarkably cool inside even in July 110 degree weather! Great prices, easy to access your unit, well lit, clean, overall top notch and great experience getting set up."
"I wanted to leave a review of praise where its due! Life storage here on Hualapai has been nothing but good to me as a customer. They are very clean, always willing to help and so friendly! They have a great security system so I always feel protected! Rick an employee at Life storage in particular is phenomenal! I would absolutely recommend this place to anyone looking to store there belongings and feel safe. what a great place!"
"Great service, very clean storage facility. So glad I stopped in and rented a unit. Rick helped me and he was very professional and patiently went over the contract in detail. Rick exceeded my expectations! Thank you !"
"Great service from Rick. He explained everything about the storage facility and offered many options. I went ahead and rented a unit and Rick was very professional in going over the contract in detail with me. I really appreciate the service I received, Rick exceeded my expectations! Thank you so much!!!"
"I needed a storage unit right away and was helped with excellent customer service! And today Rick was so helpful and understanding when my lock broke, and helped me figure it out. I would definitely recommend getting a storage unit here! Great prices as well!"
"Looked at several storage places in the area, Rick (store manager) gave us a tour of the facility where I'll park my travel trailer, he was informative, patient, a pleasure to deal with. The price was competitive to the area, but we chose Life Storage solely because of Mr. O'Sullivan!"
"If you look for a estorage place look no further I had the best experience yesterday with Kasia she was kind,helpful and very professional I highly recommended this place!Very clean and affordable."
"If you look for a estorage place look no further I had the best experience yesterday with Kasia she was kind,helpful and very professional I highly recommended this place!Very clean and affordable."
"The manager, Rick was fantastic, not only as a manager but as a person. Very personable and easy going. The facility is clean and affordable, it also comes with a cart for larger items if you need it."
"Rick is a great manager and person! Super personable and easy going. Very helpful.
The facility is very clean and affordable, it even comes with a cart to help move larger objects which is handy."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #964, we offer great property security systems and clean, affordable storage units to rent for the residents of Summerlin South, Spring Valley, Rhodes Ranch, and other neighborhoods in Las Vegas, NV. Call us with questions, reserve online, or click here to compare other storage units in Las Vegas.
Store Office Hours
Mon: 9:30 am - 6:00 pm
(Closed 5/30 1:30pm-6:00pm)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 9:00 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Mon: 5:00 am - 9:00 pm
Tue: 5:00 am - 9:00 pm
Wed: 5:00 am - 9:00 pm
Thu: 5:00 am - 9:00 pm
Fri: 5:00 am - 9:00 pm
Sat: 5:00 am - 9:00 pm
Sun: 5:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
