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Prospect Heights, IL Storage Facilities (5)

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Happy Life Storage Customers

We at Life Storage want to maintain the best storage facilities in Kenmore, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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  • Lynn (Prospect Heights, IL)
    5.0 out of 5

    "The security features and cleanliness are outstanding! Mark was extremely knowledgeable and patient with all our questions as this was our first time renting a storage unit. We have recommended this facility to friends and neighbors!"

    March 02, 2017
  • Susan (Lake Forest, IL)
    5.0 out of 5

    "Melissa was just wonderful. She was very smart, organized, and friendly. It made the process easy."

    December 27, 2015
  • Oscar (Carol Stream, IL)
    5.0 out of 5

    "Staff very friendly and courteous. Customer service was outstanding. Place very clean and organized."

    November 19, 2015
  • Sophia (Lake Forest, IL)
    5.0 out of 5

    "The onsite manager is a life saver. he has gone above and beyond for me. He has helped me with several moves during very stressful times. I worked for a book company so was frequently working out of my storage units, sometimes alone during very late hours and I never felt unsafe. I have rarely if ever even seen a bug or spider in the entire facility, which is near impossible! I just can't say enough about the Lake Forest facility's service and its all because of him. I havent met anyone else at Bobs that works to this caliber. He is truly dedicated. "

    March 27, 2015
  • Marc (Prospect Heights, IL)
    5.0 out of 5

    "New facility, clean and well lighted and secure."

    April 30, 2017
  • Wesley (Wheeling, IL)
    5.0 out of 5

    "Keep up the good work."

    April 26, 2017
  • Patrick (Schaumburg, IL)
    5.0 out of 5

    "renting and moving items in went very well."

    April 26, 2017
  • Sam Or Liza (Niles, IL)
    5.0 out of 5

    "The cleanliness of facility and modern appearance definitely attracted me as I've rented from competitors before who were subpar in comparison. However what kept me a customer so long was your team/staff. Robin and Tyrell are stellar assets to your company and should be recognized for their strong customer-focused service. We always felt welcome, never pressured by sales tactics and enjoyed great conversation each time we were in office. Thank you to Robin and Tyrell! If we have any future storage or moving needs we will be back!"

    April 25, 2017
  • Joan (Northbrook, IL)
    5.0 out of 5

    "Kathy has been great...Alway helpful..."

    April 03, 2017
  • Christy (Lake Zurich, IL)
    5.0 out of 5

    "The Assistant Manager waited for me and suggested the proper lock...he was very thoughtful and helped me with all the paper work. He walked me through how to use the lock and the codes for access. The facility was spotless and well maintained even in the locker areas, bathroom and waiting areas. I also talked with the Manager and both she and the Ast Mng were very knowledgeable and informative. "

    March 30, 2017
  • Steven (Highland Park, IL)
    5.0 out of 5

    "The staff Melissa and Cathy are always a warm welcome and always asking to do whatever they can to make my visit as easy as possible. Highly recommended to any one looking for a safe environment and great service. "

    February 19, 2016
  • Anonymous (Wilmette, IL)
    5.0 out of 5

    "Everything was clean inside the office, in your storage units, and all facilities. We appreciated the customer care. "

    November 20, 2015
  • Candie (Rolling Meadows, IL)
    5.0 out of 5

    "we have previously stored items at another facility and the difference is just amazing. Uncle Bob's [Life Storage] is so clean and neat I feel as if you eat off the floors. The two men who took care of us when we purchased our locker could not have been anymore professional and courteous. We were blown away for the customer service, cleanliness and pricing."

    June 26, 2015
  • Elizabeth (Boise, ID)
    5.0 out of 5

    "Uncle Bob's [Life Storage] is the gold standard for storage units. All storage places should be this good!"

    July 23, 2014
  • Brad (Glenview, IL)
    5.0 out of 5

    "The facility is great.Just moved to Chicago from the south where I have had multiple units at multiple facilities and none have even come close to comparing."

    April 27, 2017
  • Daniel (Mt Prospect, IL)
    5.0 out of 5

    "The associate Mark was great."

    April 26, 2017
  • Teresa (Hoffman Estates, IL)
    5.0 out of 5

    "The gentlemen in the office were pleasant, courteous, professional, knowledgeable,helpful, and altogether terrific. The space was? clean and ready. I"

    April 26, 2017
  • David (Arlington Heights, IL)
    5.0 out of 5

    "Very impressed with staff and facility, everything clean and tidy."

    April 11, 2017
  • Pamela D (Lake Forest, IL)
    5.0 out of 5

    "Cathy could not have been more helpful!! "

    March 31, 2017
  • Robert (Park Ridge, IL)
    5.0 out of 5

    "Navigating in storage difficult. Signs might help."

    March 30, 2017

Life Storage Near Prospect Heights

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