A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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953 S IL Route 83Elmhurst, IL 6012613.7 Miles Away
Customer Reviews - Life Storage #405, Schaumburg
We at Life Storage want to maintain the best storage facilities in Schaumburg, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Excellent! Mr. Allen gave me a tour that was thorough and he explained the business aspects down to the last detail. My questions were answered before I asked. The facility is clean and well maintained. Two thumbs up!"
"The store manager Jim was professional and excellent. Made our move so easy. We appreciated his concise and to the point explanation. We will be returning here again for sure."
"Worst customer service
Neglect
Not professional
Today as March 2nd 2022
Life storage make us loose over 6000 dls on a contract with our customers
Great way to do business"
"Easy and simple process for renting out a spot for the winter while I’m away on break! Jim was amazing help and was super friendly and personable! I highly recommend Life Storage - Schaumburg to anyone looking for the same experience as me!"
"I see many nice reviews on customer service and courtesy. I'm sad that I didn't receive the same. I do understand how customer service can be top notch while sales are involved , but I truly believe it is respectful to treat all inquires with equal respect.
I'm writing this as a reminder and to spread awareness. I came to the store seeking policy and procedure on what happens to a storage unit if a loved one has passed on and no arrangements have been made for it. I made it clear that I wasn't requesting personal information...only what happens in that event. I was told that NO information could be given. No directing to me to someone that could help with that information. No concern or helpful direction for such a sensitive matter. Each store has their own policies and procedures on certain aspects and therefore customer service wasn't fully able to answer my question clearly. It could happen to anyone ...not everyone has their affairs in order when something unexpectedly happens."
"Wonderful experience, this is the high quality standard you’d expect from any business. Thank you, Jim and Jennifer for a smooth process and for your professionalism!. The facility is clean, secure and has easy access."
"Horrible experience no support whatsoever. They tell you you can access the storage 24 * 7 which is not the case. They give you emergency no which cannot provide you with access. They say emergency is fire why would I call them incase of a fire and not 911"
"I had to rent a storage unit last minute and Jim was very communicative and helpful. He gave me a tour of the facilities and the 10x10 storage unit he was able to provide for me. Easy, secure and I recommend!"
"The absolute best storage facility around.
The manager JIM ALLEN IS AN OUTSTANDING MANAGER! he genuinely cares about the customer and their stuff.
He takes his time with you and treats the facility as his own. He cares. He’s honest. We have 2 storage facilities with LIFESTORAGE, one in ElMHURST one in SCHAUMBURG.
YOU WILL NOT BE DISAPPOINTED!!"
"After 4 months, I got an email stating they were raising their fees! Pretty lousy since now I either have to may the increase or move all my stuff out"
"This place and the management make me lose a contract for over $1300.00 for not taking the time and explained the agreement
Management were more worried about getting more business but not had the time to offer a full explanation of rental agreement
Thumbs down Mr Jim"
"I had reserved a unit online. There were no issues with my reservation, everything was in place. The facility is clean and secure. Jim was very helpful and made sure I had a cart waiting for me. I was surprised at how much room was in the unit. I had reserved a 5x7 space, but it seemed much bigger. The units are very high so if you can stack a lot of bins, you will be in really great shape!"
"Great customer service from Jim. He walked me through everything and it was super easy and straight forward to get paperwork done. Thanks for the help!"
"I was walking in and the manager was walking outside and he advice me to wait for him. He never apologized for the wait but being a customer was not important to him."
"Got the unit I needed & was helped by Jim. He is very nice & got everything taken care of and answered all my questions. The facility is very nice as well as clean. The security seems to be very good too. Very happy to use this company to store my possessions."
"Best experience I have ever had with a storage company! Jim Allen was wonderful to work with. I didnt feel as though I was being oversold. I highly recommend this location!"
"I have been with Life Storage for a year now and I have to say they are the best. It starts with the customer service and down to the unit.
It makes it easier due to 1st floor access, clean storage, easy & secure entrance. I was shown 3 units before picking the one I wanted. They were all so patient with my back & forth decisions.
I am glad I went with them and will not be going elsewhere."
"Jim Allen, store manager extremely helpful with your, questions and completing process. Property very clean and well maintained. Help using toll free number to initialize appointment very courteous."
"Mitch was extremely helpful and went above and beyond to help us find the right storage solution for our needs. The facility was clean, well-maintained, and well-secured. Highly recommend."
"Jim was so nice and helpful. Very good about going through and explaining everything. Security at the property is best I have seen at a storage facility. Will use again if needed"
"Started my storage unit today with Jim Morenz and he was very professional and thorough. He explained things very clearly and worked hard to ensure my safety even with the small ice patches on the ground. Very happy."
"Facility looks great and Mitch was great help setting things up! I expect to be happy with the facility. I have not stored anything yet but will update my review if anything changes! Super easy to start up"
"I was very happy with the storage place, the office staff was always friendly and it was always neat and clean at my storage building. I just consistently had trouble trying to open and close that lock. A keypad punch would be easier to use."
"I dealt with Jim in the office, and he was great at explaining everything and getting me all set up in the beginning. We'll use you again if need be! Thank you!"
"The gentlemen in the office were pleasant, courteous, professional, knowledgeable,helpful, and altogether terrific. The space was? clean and ready. I"
"Initially, answered many of my questions before they arose. Also, I rented your vehicle: somehow I managed to mess up the paperwork for insurance coverage. Mitch was very patient and understanding waiting for me to return and correct the mistakes. I'm satisfied. msp"
"From the few storage places I have done business with, this was by far the best. If I still had require a storage unit I would have kept my unit. Thanks for the great service! "
"Jim was very professional and explained everything to me. He made sure to explain everything to me. The only thing I did not like is that I was not asked if I wanted to make monthly payments. Jim just automatically put me on automatic payments without discussing it with me. "
"When the locking mechanism was changed on my storage unit, I found the old parts on the floor inside my unit. Just a small metal bar and a few screws, no big deal. It could be that they were interrupted during the cleanup process after changing the lock. Otherwise everything has been great."
"The grounds over the past winter were not always in the best shape. A few times I came to my unit and the snow had not been cleared from in front of my unit, so much that I was beginning to wonder if cleaning directly in front of my unit was something I needed to do. Eventually it did get cleared. I was rarely there within 24 hours of the heavy snowfall."
"When I signed up for the storage unit it took 3 times to put my information in for the computer to get it to go through. Took almost 40 min. Needs a new computer system."
"we have previously stored items at another facility and the difference is just amazing. Uncle Bob's [Life Storage] is so clean and neat I feel as if you eat off the floors. The two men who took care of us when we purchased our locker could not have been anymore professional and courteous. We were blown away for the customer service, cleanliness and pricing."
"All storage facilities(including Uncle Bob's [Life Storage]) should have an electrical outlet, so that those of us who store vehicles there, have a place to plug in a battery charger/maintainer, so when we come and remove our vehicles out of storage, we do not have to jump start them to get them out.
Regardless I will use them again."
"There was flooding my storage unit due to excessive melting snow awhile back. I was notified right away and the staff was extremely helpful in assisting me with setting up a new unit. I was very impressed with their customer service. It was a bad situation, but they definitely did their best to make it as painless as possible. "
"I feel very safe with the location and quality of control at the facility. I would love it if there were better ways to update and manage things online about my account- such as change of address seems silly to do in person with paper copies of change of address information. "
"My trailer did not fit into space I rented, my misjudgment in measurements. I went into office out of solutions...Jim issued me a larger storage space and took the time to go to my storage space to assess my situation into new space. Jim went way beyond the sale of my storage place utilizing professional and courteous skills"
"I love the overall experience of being an Uncle Bob [Life Storage]client. The only way I would recommend to make the experience better would be to change the exit code requirement for leaving the compound. The requirement to resubmit the full code on leaving is a slight burden after a full day working in a storage locker. It would also seem to be a safety hazard for anyone needing to exit the compound in an expditious manner.
"
"Only issue I have(and this for all storage facilities)for those of who store vehicles there we need at least one electrical outlet to plug our trickle chargers to keep our batteries charged. Otherwise we drain the batteries to the point of having to replace them every couple of years. As well as we tend to lose some of are modified computer settings.(This mostly applies to more modern cars, but if classics are up graded it can happen to them also.) Have no problem paying a little extra to prevent a major headache down the road."
"I did not know much about Uncle Bob's [Life Storage] Self Storage, and have rented storage spaces in the past from other companies. Uncle Bob's [Life Storage] process was very straight-forward and thorough. I am happy with my choice."
"Robert & Jim were extremely attentive and made the whole process from beginning to end seamless... they both rep'd your company in a very professional manner... as if it were there own business... Thanks!"
"We had a great experience, even with the power outage on 8/15/13, which was moving day!
I would suggest adding more carts to the units; on one visit we had to go to another building to obtain one, as both were being used by a customer.
"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chicago, Schaumburg and Elk Grove Village
Our self storage facility on N. Plum Grove Rd is located south of the Jane Addams Memorial Tollway, between Remington Rd and E State Pkwy, near K-9 Dog Park. Click here for directions to this Life Storage.
At Life Storage Facility #405, we offer great property security systems and clean, affordable storage units to rent for the residents of Elk Grove Village, Roselle, Palatine, and other neighborhoods in Schaumburg, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Store Office Hours
Mon: 9:30 am - 6:00 pm
(Closed 10/10 1:00pm-6:00pm)
Tue: Closed
Wed: 9:30 am - 3:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
