Self Storage Units near Chicago in Schaumburg, IL, 60173

"Jim was Very friendly and professional. Exceptional service. it's not too busy in the afternoon"

"Jim was great. Took his time to explain everything to me and was very patient. Made the process easy."

"Jim was lovely and informative"

"Worst customer service Neglect Not professional Today as March 2nd 2022 Life storage make us loose over 6000 dls on a contract with our customers Great way to do business"

"Great experience, extremely easy and was super helpful throughout the entire experience."

"Jim was extremely helpful. He showed and explained every aspect in detail. Facility is clean with security surveillance."

"Easy and simple process for renting out a spot for the winter while I’m away on break! Jim was amazing help and was super friendly and personable! I highly recommend Life Storage - Schaumburg to anyone looking for the same experience as me!"

"I see many nice reviews on customer service and courtesy. I'm sad that I didn't receive the same. I do understand how customer service can be top notch while sales are involved , but I truly believe it is respectful to treat all inquires with equal respect. I'm writing this as a reminder and to spread awareness. I came to the store seeking policy and procedure on what happens to a storage unit if a loved one has passed on and no arrangements have been made for it. I made it clear that I wasn't requesting personal information...only what happens in that event. I was told that NO information could be given. No directing to me to someone that could help with that information. No concern or helpful direction for such a sensitive matter. Each store has their own policies and procedures on certain aspects and therefore customer service wasn't fully able to answer my question clearly. It could happen to anyone ...not everyone has their affairs in order when something unexpectedly happens."

"Excellent service"

"Grey service! Cassia was wonderful to work with getting set up with a store unit. Enjoyed the golf cart ride!"

"Such a nice group of people from Manager to every employee! Highly recommend!"

"Good service"

"Amazing! Hassle free! Book on line and everything is automated, don’t even need to go to the office. First headache free step in the move."

"Keep up the great work!"

"Wonderful experience, this is the high quality standard you’d expect from any business. Thank you, Jim and Jennifer for a smooth process and for your professionalism!. The facility is clean, secure and has easy access."

"Horrible experience no support whatsoever. They tell you you can access the storage 24 * 7 which is not the case. They give you emergency no which cannot provide you with access. They say emergency is fire why would I call them incase of a fire and not 911"

"Worked with Paul, and had a really pleasant and easy experience renting!"

"I had to rent a storage unit last minute and Jim was very communicative and helpful. He gave me a tour of the facilities and the 10x10 storage unit he was able to provide for me. Easy, secure and I recommend!"

"Great People and great spot. Will use again!"

"The absolute best storage facility around. The manager JIM ALLEN IS AN OUTSTANDING MANAGER! he genuinely cares about the customer and their stuff. He takes his time with you and treats the facility as his own. He cares. He’s honest. We have 2 storage facilities with LIFESTORAGE, one in ElMHURST one in SCHAUMBURG. YOU WILL NOT BE DISAPPOINTED!!"

"Paul was awesome. He was very professional and informative🙂!"

"Paul and Jim are great!"

"Wonderful experience with Jim!"

"Well let me just tell ya, Jim Was one fabulous guy. His attention to detail in the help he provided me was wonderful. Thanks Jim for great service."

"Jim was very helpful, friendly, and great to work with!"

"Outstanding customer service!"

"Jim was super friendly and helpful. Made the whole the whole process very easy."

"Excellent service and attention to detail. Life Storage Schaumburg is my first choice for storage needs!"

"After 4 months, I got an email stating they were raising their fees! Pretty lousy since now I either have to may the increase or move all my stuff out"

"Jim was very helpful and professional. Very happy with my experience."

"This place and the management make me lose a contract for over $1300.00 for not taking the time and explained the agreement Management were more worried about getting more business but not had the time to offer a full explanation of rental agreement Thumbs down Mr Jim"

"Rental process was streamlined, easy and the location is great. Facility is well maintained and secure, and Jim is awesome! Highly recommend."

"Jim was an all star! Made the whole experience easy"

"Jim was great. He hooked me up. NP"

"Jim is a stand up person. Kind, structured, and informative. The space itself is clean and safe. It doesn’t get any better. Thanks so much."

"Great service in and out very easy to understand polices great price"

"Jim Allen did a very thorough job of giving me a tour of the facilities and setting me up for my first storage space."

"MR. Jim is a rockstar Great customer service Definitely recommend this place"

"Five star service. Mr. Allen was a pleasure to work with."

"Starting up with Jim was smooth and easy"

"A great location and service from the person who assisted us. Highly recommend!!!"

"I had reserved a unit online. There were no issues with my reservation, everything was in place. The facility is clean and secure. Jim was very helpful and made sure I had a cart waiting for me. I was surprised at how much room was in the unit. I had reserved a 5x7 space, but it seemed much bigger. The units are very high so if you can stack a lot of bins, you will be in really great shape!"

"Great experience"