Self Storage Units near Chicago in Arlington Heights, IL, 60004

"The service was excellent. The manager was friendly, efficient and helpful.  A  great place to do business with.."

"Marty, the manager at this location is AWESOME! He took the time to walk me through the steps and and thoroughly explained the lease terms and process. I called the next day with a follow-up question and Marty went above and beyond in his response to ensure my satisfaction."

"I'm currently experience some major life changes and needed a place to store my things. Marty, the store manager at this location, was a great help: professional, informative, accommodating, and he even extended some much needed sympathy. He's a good guy, and Life Storage is THE place to store!"

"Great service from Marty. Very knowledgeable and friendly."

"Marty was great ! Highly recommended"

"Getting our storage needs settled was made easy by Marty. He was helpful in selecting a storage locker that meets our needs while we moved and are remodeling our condo. He is always there with a helpful hand. This place is great. It is very clean and climate controlled and easy access. We'll truly recommend this storage facility. Thanks for your help Marty."

"Marty was super helpful and let me look at multiple open units to compare sizes before I made a choice. Very courteous."

"Marty was super helpful and friendly with assistance in document shredding!!!"

"We use Life Storage for shredding services for our business and they make it so convenient to drop off and unload directly into their secure containers.  Marty is always extremely helpful and friendly."

"Marty is an excellent manager at this facility. He has been great to work with and he makes everything simple and easy. The storage area is clean and neat and safe which is much different than my previous storage facility. I highly recommend it!"

"Marty is awesome"

"Easy peasy! Dropped off a ton of shredding in just minutes. Great service."

"Good experience thus far. First day in storage. Easy to manage, Marty was polite and personable."

"Marty! Marty! Marty! Can’t say enough he was amazing walked me thru 3 different spaces to look at to fit my requirements so happy I chose this place never felt so at home at a public place.. thank you again Marty"

"Marty was very helpful and thourough"

"I was about to remove my belongings and close up my storage unit for good at Life Storage but Marty at the Arlington Heights, IL location helped find me a smaller and less costly unit that fit my needs. It was a simple transfer process and I even got a credit back. Much thanks to Marty for his superior customer service! Thanks! Brian Timm"

"Super fast, the gentleman up front took his time and showed me to my locker and helped me access it first time, despite the fact that I rented it online, he went above and beyond! Fast, easy and convenient! Clean facilities, well lit, and friendly staff!"

"Very helpful"

"Highly recommend their paper shredding services!"

"Marty was very helpful."

"This place is fantastic. Marty was great. I had a huge truck to deal with and he went out of his way to show me some tricks and make my move into the storage unit much easier. I wouldn't have finished in one day without him."

"Very clean storage space and building. My belongings always felt well protected and secure. Friendly and helpful staff, Marty in particular! Will be recommending this location to friends!"

"Marty was great to work with. He was very helpful and took the time to help me with my storage locker set up"

"Marty is very helpful, professional and always keeps the facility in top condition! He is approachable, friendly and easy to work with. The access hours and pull in garage are also very convenient and easy to use!"

"Great service, very clean place, Marty the manager is super helpful, 100% recommend."

"Had to upgrade my storage unit. Marty was very helpful with the process. Life storage is great. Carts are available to help you move your stuff in and out. Well lit and good security."

"The manager did a great job explaining options. The storage is well lit and clean."

"Being able to pull inside to unload is really nice, the facility is very clean and Marty, the manger, is great! He helped us with several little things that made unloading easier."

"Marty is the greatest. Knowledgable..fast and effecient. Also kind and courteous to old fat men."

"Marty did a fantastic job helping me!!!"

"Marty was terrific - customer friendly, easy to work with and informative"

"Very professional and kind! I don't use this storage, the carrier accidentally dropped off my boxes at this location. Mr. Marty checked the shipping label and contact my storage immediately and advised me that he received them so I was able to pick them up. Thank you so much again!!"

"Great service from one of staff Tracy Lawson thank you ."

"Great for paper shredding. Mark was friendly!"

"Great place for packing supplies Mark was friendly!"

"Mark was a great help! He made the rental process quick and easy!"

"Mark was so helpful and kind! I am a senior that is downsizing. The whole ordeal is stressful. Mark the Store Manager helped me feel so much better about this transition especially with the move to storage. I have never used storage before and Mark helped it all feel so much better. Ask for Mark when you come here especially if you have not used storage before!"

"Mark is very helpful and kind. Great clean facility!"

"Great place to store your belongings! Very secure facility!!!!!"

"Great for paper shredding. Very helpful!"

"Mark was very accommodating with my request and it was a very easy and stress-free process."

"Mark and Cass are awesome. Super nice new facility!"

"Mark.C and all of the other great staff are always very helpful. Great place very well maintained. Recommend this to anyone that is looking for a great storage place."

"Fast and easy paper shredding service Mark was great!"

"super quick & easy to sign up online & the facility is awesome with indoor parking and easy access to everything !!"

"My wife and i went shopping for a storage unit in Arlington Heights  IL today.  The first place we went to caused us to be disappointed in the duilding and the person we were in contact with.   We then went to Life Storage on Rand road.  We were greeted by "Marty" who showed us around and explained what we had to do.  The first thing we noticed was that this building was very clean and organized.  Marty showed us to the unit that we wanted.  We noted that the whole building was warm and clean. (Outside was below freezing) Marty told us he was just filling in for the manager of this property.  He was so helpful and friendly that you would have thought he owned the building."

"Great staff. Krystal was extremely helpful, and polite."

"Amazing Service!!"

"I really appreciate Daniel's attention to detail and prompt responsiveness to our questions. He walked us through the building and made sure we were comfortable with the process. Thank You! Happy new customer!"

"This location is clean and easy to get into. The staff has always been very nice every time I interacted with them, nice beyond what was required by the job. Definitely a convenient spot to store your stuff."

"Grade A Customer Service at the Arlington Heightslocation on Rand Rd! Wonderful staff answers any and all questions with a smile. They really helped me in a pinch and I'm glad I called them!"

"Totally awesome. Dan lost his way when showing me the space, but he more than made up for it in his help and kindness. Besides, I think I distracted him with my personality. The space is clean, well ventilated/lit and suits my needs perfectly. I am happy with the safety features to the unit. The area for loading is safe and closed off from possible intruders. I like that you can stay in your vehicle until the garage door closes and locks. When you finish, you can stay in your locked car, open the garage like doors and just drive away. I recommend this facility."

"My family had to use life storage while in the process of moving, we were not disappointed! The team was great and very helpful! Highly recommended"

"Raquel is awesome!"

"Z was very helpful and speedy about giving me the information I need about all of my options."

"Raquel has been absolutely amazing to work with. she's been extremely patient with me in going through the process of figuring out what size unit I need, the pros and cons of each unit and being on each floor, as well as answering every other question I had to the fullest. there wasn't a question I asked that she didn't know. her personality and vibe allow you to feel assured that you can store your stuff here without worry. I'm definitely glad I was able to look into this place and hope to continue to have a great experience here."

"I went in to see the prices and Raquel was so helpful!! I went in not thinking I was going to grab a storage unit but I went for it & I’m happy. Will definitely suggest this place to my friends and family!"

"Raquel was awesome!"

"Raquel was great!!! Awesome experience!"

"This was an amazing experience. Raquel was an enormous help and was very patient and kind to my husband and I. I will always use this storage unit until the day I die."

"The facility itself is nice however they have they really don't value new customers. They only hold reservations for 48 hours. They no longer had the unit size I needed and I asked for discount with the bigger size and they did not even try to work with me. Don't waste your time with them, go to more reputable places that hold reservations and know how to take care of their customers."

"Paul was really great explaining everything about the storage facility! We will be reserving our unit soon!"

"This has been a great experience! The service is excellent and the units are super clean."

"Raquel helped me and was really friendly and gave me a lot of info!"

"I worked with Paul today to switch to a larger storage unit. He was perfectly helpful, wonderful and patient with all of my questions and helped me choose between two potential units by showing me the spaces and explaining the difference in costs. Paul also provided great suggestions to keep my things well stored (wrapping for my rug, etc.). It was a great experience and I am so glad that I can trust to keep my personal items safe at Life Storage. Thanks for your help Paul!!"

"Great facility and even better staff! I have been a customer there for 2 years now, but Paul recently assisted me to change to a smaller storage unit and was very thorough and helpful. Thanks!"

"Thank you Paul for all your help renting a unit today"

"Hi , So I am not one to negatively review a company, never have, but the way they treated me was downright terrible and I had to make it known publicly. I recently got into accident that totaled my car, ( I got hit by a truck that ran a Redlight) and top off that I got a notification from my bank that stated I have had fraudulent activity on my card, which made me have to cancel my card . So I am down a car, got injured, and without my debit card, and when I explain the situation they had no sympathy whatsoever. They have no understanding that a business, any business, is a people first business, and that it is the people( Customer) who have the money, and that pays there bills. All they were worried about was the money, but not the individual who pays the bills, and couldn't waive the late fee, they wouldn't take in fact the circumstances of the individual. I get they want there money, but I have had a good history of paying my required monthly amount for 2 years plus I have been with them. Very unfortunate."

"Paul was very nice and helpful, had patience, ver satisfied with customer service."

"Paul helped us out today. He did a great job making sure everything was clearly understood. We really appreciated his help."

"Raquel brings life and light to the Life Storage location in Arlington Heights. She will go out of her way to make sure you understand the policies of the company and what you will be receiving before you sign anything. That’s a major plus! It’s nothing like signing something you don’t understand. 🤨 The storage place is clean & friendly. 🥳🤩🥳Her youthfulness bring life to the company. If it was someone taking care of my account I don’t thing this would’ve been my storage place.😅😅😅 I love it and thank you Life Storage and baby Raquel. 😇🤗🤗"

"Facility is very clean and secure. Raquel at the desk is so friendly and helpful and for me all set up with my unit in no time."

"I recently rented a unit at Life Storage in Arlington Heights. Really clean and well maintained. Thanks to Paul for showing me around and giving me all the information needed to make my experience at Life Storage a positive one!!!!"

"Raquel was awesome!! Helped me with all my questions"

"Paul did an amazing job showing us around facility, excellent customer service, and very clean!"

"What a great space! Very safe and well maintained! It was so easy to get signed up for a unit and move all my stuff. They had everything I needed for packing as well."

"First time renting from a storage facility. Had done some research online & thought I knew size unit I needed. Paul Quiba was very helpful. Paul explained each step in the process very well. He was very patient & made sure to explain small details that are important. Once I rented a unit he then had me walk through the steps of opening the garage bay doors using my code and also accessing the elevator. Lots of helpful tips & very personable!"

"This place is brand new, very clean, and the enclosed loading area is nice! Paul at this location is very very helpful."

"Paul Quiba was extremely helpful. He was professional and personable. We found just what we needed and would recommend Life Storage for anyone with storage needs."

"Paul Quiba was very polite and professional. He helped me find the perfect storage space, explained everything thoroughly, and was very patient with this septuagenarian when I couldn't remember which button to push. It was a pleasure doing business with him. I'm extremely impressed with this facility - so clean and well-lit. The safety precautions are very much appreciated."

"Paul at Arlington Heights IL location was great!"

"I was working late one day and Paul stayed open an extra 1/2 an hour to get some technical issues figured out and replace a lock for me. Great customer service."

"Rachel was an unbelievable help, she’s got a great personality and is pleasant to deal with. The company isn’t terrible but I do not like how they don’t remind you til your late on your payment and charge too much of a late fee"

"My experience with this location was excellent, not only were the units spotless, the move in and move out were absolutely perfect, the manager was extremely helpful on the move out/close out of the unit and if I would absolutely recommend this place for anyone who needs storage in the area"

"Clean building. Staff was very helpful! Thanks Raquel!"

"I came in to look for a storage place and was welcomed warmly by Raquel! She was very informative, and helped me look for the exact size she needed. She expressed the need for protection for my belongings as well and told me what I'll need to have when I need a space."

"Very clean, moth problem quickly taken care of. Great climate control facility with large elevators. Large loading area doors allow big trucks to move with ease. Parking lot around the loading doors is a little tight but all-in-all a great place to store your belongings"

"Ginormous garage for everyone to pull into to access the storage units. The air conditioning was a bonus for such a hot day today. Thank you life storage!"

"We used this storage facility during our recent remodeling. It was a great place to use. Always clean and accessible. Temperature control worked well as it was always comfortable in the space. I leased using the online app which was super easy and the staff, especially the assistant manager, was always very helpful."

"Raquel was amazing"

"Paul Q. Helped me change out storage units today and was super helpful, courteous, and knowledgeable. I highly recommend Life Storage. The facility is clean and safe."

"I would highly recommend this facility, the units are clean and easy to get into, the service is excellent, the person that took care of my was Raquel, she was very professional and extremely pleasant and very efficient."

"What could have been stressful, Paul made sure our experience ran smoothly Paul was extremely helpful and knowledgeable. We appreciate his professionalism and helpfulness."

"Came here for the first time and Paul Quiba was there to help. He made a lot of great recommendations on the size of the unit we needed and was able to clearly explain to us our costs and helped us out with anything else we needed for supplies with our move. We will definitely be back and we will definitely recommend. Thanks Paul!"

"This place is the best storage place around. It is always clean and the people are very friendly and helpful- especially Raquel. Thanks for making this easier for me and my family!!!"

"Paul was excellent..he is very thorough explaining and showing me how everything works since its my first time."

"Haven't used the facility yet, but the welcome process and information provided Paul was 5 star."

"I'm looking for some temporary storage while I remodel and have researched several of the self-storage places in the area. This place is right across Rand Rd from Target. I was impressed with the place as soon as I pulled up and saw a Life Storage truck in the parking lot that they rent. Then I walked inside and met Paul Quiba. He was knowledgeable, helpful, patient, low-pressure and very professional. I learned LIfe Storage tries to make itself a one-stop-shop. If you need boxes or packing materials, they've got them. Need a rental vehicle to bring your boxes to the place, they've got it. Want outside garages or inside temperature-controlled storage, they've got it. Do you want high security with restrictive codes limiting the access others have to the floor your stuff is on, they've got it. If you want to have a roomy, secure, enclosed area away from the weather to unload your stuff, they've got that too.  You can tell they've thought through the needs of their customers and have created a business to serve those needs.   One other nice aspect of this place is their prices are low AND they give you more for your money than other places that offer fewer amenities. And after you become a customer, they discount the supplies and truck rental to help you get started. I am very impressed by this place."

"I'm looking for some temporary storage while I remodel and have researched several of the self-storage places in the area. This place is right across Rand Rd from Target. I was impressed with the place as soon as I pulled up and saw a Life Storage truck in the parking lot that they rent. Then I walked inside and met Paul Quiba. He was knowledgeable, helpful, patient, low-pressure and very professional. I learned LIfe Storage tries to make itself a one-stop shop. If you need boxes or packing materials, they've got them. Need a rental vehicle to bring your boxes to the place, they've got it. Want outside garages or inside temperature controlled storage, they've got it. Do you want high security with restrictive codes limiting the access others have to the floor your stuff is on, they've got it. You can tell they've thought through the needs of their customers and have created a business to serve those needs. One other nice aspect of this place is their prices are low AND they give you more for your money than other places that offer less amenities. And after you become a customer, they discount the supplies and truck rental to help you get started. I am very impressed by this place."

"Our fact-finding visit was a great success thanks to the super customer care and service provided by Paul Quiba at the Arlington Heights LifeStorage facility. He provided and showed us options along with clear cost and service expectations. Were very happy and will be using LifeStorage services thanks to the great interaction with Paul!"

"Paul was outstanding and very thorough and made the process very easy"

"This place is amazing, the facility is fantastic. I absolutely love the service here. Raquel is so amazing I can't believe how amazingly helpful she was."

"Very nice and clean facility. Raquel was very friendly and professional."

"Paul was very helpful in setting up the account - excellent customer service!"

"Hands down the best storage experience I've ever had. The gentleman working the desk was very helpful with our account, the facilities are in top shape even a few years after being open(sometimes these types of places are great their first year then go downhill quick, but NOT here), and everything just went very smoothly. 5 stars!"

"Im happy to have found Life Storage in Arlington Heights and I would highly recommend this place to people looking for a storage place thats both conveniently located and safe. The store manager Raquel is very friendly and professional, always ready to help with any questions I have. The place is always clean and well-managed. I would never think of going somewhere else for my storage needs."

"My mother worked with Paul and he was very informative and courteous. Definitely recommend!"

"The customer service was fantastic. Thanks Paul for your help today."

"Paul & Raquel could not have been more helpful. We had two units here when our house sold early and are very happy with the experience. The site is easily accessible, loading bay is large and enclosed and the units are clean and well laid out. Will be back if we ever need more space."

"Paul was outstanding in helping me with rent the correct storage unit that I needed. Keep up the great work."

"Excellent service and wonderful facility. I highly recommend this business and location."

"Paul was extremely helpful in helping me secure the appropriately sized storage unit, boxes, and rental truck. He patiently answered all of my questions and gave a thorough tour of the facility. I highly recommend Life Storage to others for their professionalism, cleanliness, and service."

"Went here for the first time today and was helped by Paul!! His customer service was exceptional, I love that he asked all of the right questions and helped me find the storage unit I need for all my stuff. Hes very helpful and knowledgeable and gave great tips of products that can help me with my move. Paul youre the best, thank you!!!"

"Paul did a nice job of explaining the services provided- facility is clean, well organized and convenient."

"Great service at this location, informative staff, clean facility, convenient service."

"This place is WONDERFUL! The price is ultra reasonable, the manager Raquel is a super professional, and the facility is first rate. I don't know what I would do without them! I give them 6 out of 5 stars."

"Customer service is really great. Paul explained everything helped me pick out the right unit and made sure I knew how to access the facility. The place is super clean with absolutely no odors. I would recommend this facility highly . Also Paul is really rates five stars and even a few more."

"OVERPRICED and VERY inconvenient/impractical set up. It is nearly impossible to use the storage area when multiple people are there. Once the entrance location is packed with cars - which seems to be all the time - you cannot use the storage to move things in, unless you park outside and punch in the code twice to get in the building and to get in the storage area. Lugging things in and out of the building during winter time (which I had to do on multiple occasions due to overcrowding) and having to punch in the code multiple times is not worth it. Not to mention that you cannot use the unit past 10 pm, so avoiding the crowds is nearly impossible. The parking outside is tight and if you need to turn left on Rand Rd. is nearly impossible due to incoming traffic. I always ended up turning right on Rand and doing a U-turn down the road. Also, if you don't cancel right before the end of month they will charge you for the entire next month, even if you end up cancelling on the 1st of the month. And last, they will charge for the insurance close to $20 if you use the "free" cargo van service and will expect a receipt for gas, regardless of the distance. I lived across the street so when I used the van they made me go to the gas station to fill for $1-2 just so they had the receipt .... the gas station was further from the place than my apartment, which was stupidest most pointless thing I've had to do! Considering everything, in my opinion - speaking from personal experience - this place is a total rip off! I would not recommend it."

"Awesome customer service and very professional."

"Raquel is awesome. Great help and customer service!"

"Raquel walked me through process from beginning to end. Transition was seamless. Rented the largest unit AND is outside YET climate controlled. Really like the operation here"

"Been renting at this store for several years. Top notch marks for service and cleanliness. I definitely recommend this location."

"Great customer service, Paul helped us with getting a storage unit that best fits our needs. He explained everything well and answered all our questions!"

"Based experience, rep didnt seen like he wanted to assist my girlfriend and I. He seemed bothered that we were then and gave very little information. I did explain that Im very familiar with the process and that because I worked for another Sotrage company but that does not mean I dont deserve too notch service as well. Because if this experience I rented from another facility."

"Always helpful and flexible"

"Excellent customer service, Paul was very helpful!"

"Everything is fine"

"Great place to store memories!"

"Paul was super helpful in helping us. Very epic. 10/10"

"Paul was so helpful with setting up new storage locker. Pleasant, professional, & efficient!"

"The manager Paul was very attentive and informative. He help me find the exact storage locker to fit my needs and, answered all of my questions. He was very well mannered."

"Great customer service, Raquel was very kind and helpful"

"I was shopping around the area for a storage place and this place had my vote by far. The manager was very attentive and helpful and got me into a unit quickly. 5 star for cleanliness and great staff"

"Great place. They really take care of your needs. They have anything you need to pack and store your things. Very Clean also!"

"Excellent customer service from Paul today. I rented a space today and he handled everything very smoothly. He explained clearly the process and answered my questions. He was professional and upbeat. The facility is impressive - clean, secure and well lit."

"This place is always clean and the staff is amazing and courteous. I've walked in to rent a unit and set up a rental for another unit online because of how great this place is. Highly recommend for a simple, clean place to store your extra items."

"You have great employees. Whatever your method for hiring, keep doing it."

"Clean facility with easy access. Racheal helped me today to downsize my space and was very friendly, attentive and helpful."

"Clean building. Raquel was a saint in showing me my new locker space. I feel I got the appropriate space for the right price. Again Raquel made me feel very welcome"

"Had a very informative and friendly time being shown around by Raquel. She made renting a unit very helpful. The building is very clean and secure."

"Convenient. Easy to serve from the road. Large drive in bay for loading and unloading"

"Paul Quiba was very helpful and professional and very accommodating and thorough!"

"Raquel the manager was amazing. She went out of her way to be helpful. It was a very pleasant experience. I will definitely recommend this location to my family and friends. Great job!"

"Just a great storage facility that was well maintained and had a friendly staff."

"Paul & Raquel are helpful every time I go in."

"We used storage services after a very long time. We were pleasantly surprise with our experience when we checked in our things at Life-storage in Arlington Heights. We were impressed with the modern and very convenient facility with very helpful staff. Paul checked us in and walked us throughly through all the steps of storing our stuff from the main entry, elevators, all the way to our storage unit. Paul was very detailed oriented and answered every question that we threw his way. We were so impressed not only with the facility but also with the customer service that we are contemplating keeping our storage unit for much longer than our original plan of a month."

"Paul was very helpful with everything we needed and got everything done quickly."

"Gary was very helpful in all respects over the past month. I even saw him cleaning the elevators. The mgr is friendly. Very clean and new facility."

"The manager Raquel was extremely helpful with helping me find a storage locker that suited my familys needs. She walked us through the building and showed us our potential locker while also giving a lot of information. She has great customer service skills and I recommend this storage building!"

"I was concerned about finding a storage place where we wouldnt have to worry about our possession being around moisture or other problems. We didnt have to worry with your building. Thank you."

"Bait and Switch. Leased a 10×10 unit for $50 a month. Six months later went up to $70, a year later they raised to $90. That's nearly double my rate! I like the facility but the rate increases are excessive and a RIP off. They should honor their price and fairly apply any increases. If you need space for more than 6 months stay away."

"I have been storing here for a few months now and I now feel very misled by them. They call this facility climate controlled and here is where they mislead you. My unit is HOT! I mean it is boiling in there. When I moved in they told me the temperate fluctuates between 50 degrees and 80 degrees. I have leather furniture I store in my unit that is cracking as I type because of how hot it is in there. I do not think it is 80 degrees in there. They word things in a way that is extremely misleading. They should just say 80 in the summer and 50 in the winter. I have ordered a remote thermostat to place in my unit to see if it is actually even 80 in there as I suspect it is much warmer than 80 which is also too hot for their climate control claims. I complained twice and it was very clear to me the first time that the manager just brushed me off and did nothing about it. It feels more like 85-90 at mid day. I can only imagine how cold it will be in there in the winter as well. They charge nearly $300 a month for this. When I brought up my concerns they claimed the temps are "policy" and then I asked why they do not just say it is due to the expense of air conditioning. They keep the office significantly cooler than they keep the units. The assistant manager is paranoid about everything too and demonstrates absolutely no personality what so ever. He is constantly leaning on stories of bands practicing in the units, people living in them etc (as if to accuse people of such practices) to justify their misleading business practices. He initially tried to rent me a unit that had spilled paint on the floor. I touched it with my hand and it was still wet. The garage door was broken for over a month before they fixed it as well. I asked for the corporate number and the name of the district manager and was told that it is "policy" to not give that information out... unbelievable. I am paying almost 300 dollars a month and they can't give me the district managers name and contact information? They are also charging me more per month than they advertise on their website. Also in my first month I was bit by a spider in my unit after walking through a cob web. Another time, a random sock was on the roofing of my unit. No idea how that got there. They have a good location, but that is where the quality ends. My advice would be to look elsewhere. They also beg everyone to post a positive review on Google and Yelp and go as far as telling customers their income depends on it."

"The manager Raquel walked me through the building and showed me a locker that i could rent. Great customer service and a clean and well lit building!"

"Fabulous location. Paul was awesome! Beautiful facility!"

"Life Storage staff are awesome, they helped me move in to my new storage unit flawlessly. Thanks to Raquel the Store Manager, who was very informative and helpful. Would definitely recommend this place, rates are very reasonable and the place is clean!"

"Paul, was very helpful and knowledge. He explained everything very thoroughly.This was my 1st time here. I recommend life storage."

"Overall a nice clean place. One of the best features is the convenience of the covered unloading areas that protects you from inclement weather. However, the front door has been broken for sometime now. You have park your car, open up the back door then walk back to your car, hoping the door wont automatically shut on. Not convenient at all. I hope this is not an indicator of how it will be run as the facility ages."

"I want to acknowledge the professional and courteous help I received from Paul. He is an asset to your business."

"Excellent staff! The manager is extremely helpful and professional, and I was happy about how clean the facility was."

"We needed to move some things temporarily into storage for a home construction project. We we walked in and were immediately greeted by Paul who patiently walked us through everything from picking the right side unit to how to use the facility. Life storage was clean and designed with the customer in mind. We couldn't have been more pleased. Thanks Paul!"

"Renting a unit was so easy, and the staff is great! Raquel was extremely helpful during registration and made sure we had everything for our love!"

"Excellent place. Easy to get in and out of, exceptionally clean and conveniently located. Associate Manager Paul who helped me was outstanding."

"The employees are very helpful and nice. The building is clean, safe, and well maintained."

"I received such good treatment from Raquel & Paul last Saturday that I rented a fifth unit."

"The customer service I received was some of the best I have had in any establishment. This was my first time renting space, and Raquele walked me through the whole thing patiently. I left feeling very confident. The facility is also clean and well run."

"Great service and staff at Arlington Heights location."

"Paul was awesome in helping me find the best storage, it is very clean and safe feeling I wouldnt pick any other place!"

"This is a great facility, conveniently located and clean. Paul helped me out to get acquainted with the storage. He's a great professional!"

"Very good customer service by Paul"

"Very new and clean. Covered garage access for indoor units. Friendly staff (Paul? Peter? Im bad with names sorry!!) make move-in easy."

"Paul made details so easy for me to remember. It has been a long time since we needed the services of a storage unit. He gave us easy to remember tips on how to get in and out of the building. And the building is clean, with no smells or odors. I also like the extra benefit of hand carts for our use when taking boxes from our car up to our unit. To me, it looks like they thought of everything possible to make needing a storage unit very easy."

"Paul was terrific. Very helpful in finding the best size/price unit for us. Very professional and friendly. Highly recommended."

"Everything should work as smoothly as LifeStorage."

"Paul was very helpful and was able to handle multiple customers at the same time. Very friendly and knowledgeable. We were in and out in 20 minutes and were able to use their free moving van - which made it super easy to quickly move our things into our new unit."

"Paul was very helpful and answered all our questions in a friendly way. Joseph also was very helpful and friendly. Seems like a great storage location. Glad we selected it."

"Great company used their truck and have a space will be back if needed! Thank you Joseph!"

"Paul was excellent from beginning to end. Explained everything with great detail. Very professional experience!"

"Always a pleasure to work with. Upgraded my storage unit size last week and was able to get the free van rental for moving a few items. Worked out great. Friendly and great facility. Highly recommended"

"Nice clean place! Employees are very helpful and friendly, especially the Manager Joseph, very knowledgeable on all the storage units as well as helping us save money on storage units."

"I visited this location yesterday and Paul was absolutely wonderful to work with. He answered all my questions and brought to mind some items that I didn't even think about pertaining the rental. Thanks for much Paul!"

"The folks here are very professional, both Paul and Joe are helpful, courteous and facility is spotless. I would highly recommend this clean and well run business."

"They were very helpful and accommodating."

"New ownership is awesome! I was sharing a locker and needed my own. I already knew the facility pretty well but he explained everything very nicely as if I didnt know my way around. Cool guy!"

"Fantastic service by Paul!!!"

"Paul and Joseph were very helpful! They explained everything to me and answered all my questions! Excellent customer service. Life storage can take care of all your moving needs. Barb S."

"Amazing service. Answered all questions clearly."

"I spoke with Paul and he was very good at showing me facility and explaining how to use access code. He also shared with me all the moving products available. I am disappointed that there is no type of security after hours. I know there are cameras on premises but that does not help after closing."

"Our company uses many different storage unit companies across the country for our business and this is by far the best. They are helpful, professional, and accommodating to all our storage needs. If you need to store anything in the Chicago area I highly recommend this location :)"

"Our company uses many different units across the country and this is by far the best. They are helpful, professional, and accommodating to all our storage needs. If you need to store anything in the Chicago area I highly recommend this location :)"

"Paul was polite and very helpful. He answered all our questions. Glad I chose this location!"

"No issues that all"

"I was very grateful for the service and amenities offered by Life Storage. Thanks so Paul and Candice for being such a blessing to my wife and our family during this time of moving."

"Very impressed. The facility was very neat and clean. I spoke with Paul and he was very helpful and explained everything to me. He is an asset to your company."

"Paul at the Arlington heights location did a wonderful job with helping me and taking his time with showing me how everything works and how to access the elevators and to use the locks he was very helpful and polite"

"The staff is great and well trained but I think you could probably hire a few more people for peak times. I am happy with the facility and the staff but I do think your prices are a bit high for what we are actually receiving. Lower your prices a bit and you'll be offer an amazing staff with great service at a very reasonable price."

"Nicole was very helpful with explaining the contract and terms"

"Very knowledgeable staff. Very clean facility."

"Monthly rate was great, facilities were immaculate."

"Nicole Smith did a great job representing Life Storage, extremely knowledgeable,"

"Just thank you"

"Excellent"

"Great service, very accommodating "

"Reasonably priced, helpful staff, clean and well maintained facility "

"Terrific staff, awesome cleanliness"

"Wow, what a great experience. Had rented another space at a competitor when I found this space I was thrilled. A great climate controlled facility at a lower price! Keep up the good work."

"I had a sticky situation and I was helped through it with understanding and help. I was also called once and notified I had put my lock on wrong and my unit was unsecured. Great staff!!"

"Very friendly staff offered me multiple storage solutions to fit my needs."

"Very happy to have moved to Life Storage from my previous storage facility. Service, building conditions and convenience are all much improved."

"Very friendly associate. And very easy process all around - from paperwork to the logistics of getting into the facility and into my storage unit."

"Nichole was great!"

"Your Manager and Your Asst MGR Mark are awesome. Mark is great. He answers all my questions. I wish he could work for me. "

"The manager was very helpful and friendly. The facility was very clean and the lighting was excellent. "

"The staff was extremely helpful even when I was leaving the facility they actually go the time to help me load two items that I was having a problem lifting into the truck"

"Lexi was great"

"Mark was the representative In the office the day I rented. He is professional and courteous and I would recommend anyone in need of storage to see him for a great rental experience. "

"the service and cleanleness."

"I was a previous customer of public storage for years. my initial contact with you was over the phone and the person that helped me was super nice and not too pushy. When I arrived to sign the paperwork and check out my unit the facility was amazing super clean and beautiful. You even have a truck we can use for moving in which is awesome. my only complaint was they didn't tell me to call my insurance ahead of time to see if they would cover the van. I ended up paying for the liability insurance you offer cause my insurance didn't cover the vehicle. overall extremely pleased."

"The associate that assisted me was extremely helpful and informative. He answered all of my questions without hesitation. Would absolutely recommend! "

"I found that the manager and asst. mgr were very helpful on all things that made my move from another storage place to "LIFE" Thank you!! "

"The staff has been very helpful. The facility has good security features, excellent lighting, and is well-maintained."

"The staff at the Arlington heights facility that we used was helpful and honest. When I went to empty my unit there were carts available to me. Great place. "

"Very happy with everything."

"Met all expectations"

"I would extend your complementary use of the truck to moving out as well as moving in."

"Nicole did a FABULOUS job showing and explaining all the points of the facility. "

"I think you guys are awesome!"

"By providing all of the features previously described. "

"The staff was very polite and professional. The facility is located in a very convenient location. Thanks!"

"All was great!"

"New facility, clean and well lighted and secure."

"The associate Mark was great."

"Very impressed with staff and facility, everything clean and tidy."

"The Assistant Manager waited for me and suggested the proper lock...he was very thoughtful and helped me with all the paper work. He walked me through how to use the lock and the codes for access. The facility was spotless and well maintained even in the locker areas, bathroom and waiting areas. I also talked with the Manager and both she and the Ast Mng were very knowledgeable and informative. "

"I am new to the Arlington Heights facility and I am very pleased with the staff and the building."

"Friendly clerk , neat and clean storage "

"The security features and cleanliness are outstanding! Mark was extremely knowledgeable and patient with all our questions as this was our first time renting a storage unit. We have recommended this facility to friends and neighbors!"

"Nicole delivered what she said!"

"The building was brand new so everything was perfect. I was happy that the loading area is inside and that there is ample security in the building. The push carts are very helpful. I'm also happy that there's a restroom on site for those long sorting/reorganizing visits. It was awesome that Life Storage let me use their truck to move my stuff from a different storage facility. Price is very reasonable."

"Your people were well organized friendly in New everything about my rental agreement"

"Great staff and very knowledgeable."