Self Storage Units near Chicago in Arlington Heights, IL, 60004

"Mark.C and all of the other great staff are always very helpful. Great place very well maintained. Recommend this to anyone that is looking for a great storage place."

"Fast and easy paper shredding service Mark was great!"

"super quick & easy to sign up online & the facility is awesome with indoor parking and easy access to everything !!"

"My wife and i went shopping for a storage unit in Arlington Heights  IL today.  The first place we went to caused us to be disappointed in the duilding and the person we were in contact with.   We then went to Life Storage on Rand road.  We were greeted by "Marty" who showed us around and explained what we had to do.  The first thing we noticed was that this building was very clean and organized.  Marty showed us to the unit that we wanted.  We noted that the whole building was warm and clean. (Outside was below freezing) Marty told us he was just filling in for the manager of this property.  He was so helpful and friendly that you would have thought he owned the building."

"Great staff. Krystal was extremely helpful, and polite."

"Amazing Service!!"

"I really appreciate Daniel's attention to detail and prompt responsiveness to our questions. He walked us through the building and made sure we were comfortable with the process. Thank You! Happy new customer!"

"This location is clean and easy to get into. The staff has always been very nice every time I interacted with them, nice beyond what was required by the job. Definitely a convenient spot to store your stuff."

"Grade A Customer Service at the Arlington Heightslocation on Rand Rd! Wonderful staff answers any and all questions with a smile. They really helped me in a pinch and I'm glad I called them!"

"Totally awesome. Dan lost his way when showing me the space, but he more than made up for it in his help and kindness. Besides, I think I distracted him with my personality. The space is clean, well ventilated/lit and suits my needs perfectly. I am happy with the safety features to the unit. The area for loading is safe and closed off from possible intruders. I like that you can stay in your vehicle until the garage door closes and locks. When you finish, you can stay in your locked car, open the garage like doors and just drive away. I recommend this facility."

"My family had to use life storage while in the process of moving, we were not disappointed! The team was great and very helpful! Highly recommended"

"Raquel is awesome!"

"Z was very helpful and speedy about giving me the information I need about all of my options."

"Raquel has been absolutely amazing to work with. she's been extremely patient with me in going through the process of figuring out what size unit I need, the pros and cons of each unit and being on each floor, as well as answering every other question I had to the fullest. there wasn't a question I asked that she didn't know. her personality and vibe allow you to feel assured that you can store your stuff here without worry. I'm definitely glad I was able to look into this place and hope to continue to have a great experience here."

"I went in to see the prices and Raquel was so helpful!! I went in not thinking I was going to grab a storage unit but I went for it & I’m happy. Will definitely suggest this place to my friends and family!"

"Raquel was awesome!"

"Raquel was great!!! Awesome experience!"

"This was an amazing experience. Raquel was an enormous help and was very patient and kind to my husband and I. I will always use this storage unit until the day I die."

"The facility itself is nice however they have they really don't value new customers. They only hold reservations for 48 hours. They no longer had the unit size I needed and I asked for discount with the bigger size and they did not even try to work with me. Don't waste your time with them, go to more reputable places that hold reservations and know how to take care of their customers."

"Paul was really great explaining everything about the storage facility! We will be reserving our unit soon!"

"This has been a great experience! The service is excellent and the units are super clean."

"Raquel helped me and was really friendly and gave me a lot of info!"

"I worked with Paul today to switch to a larger storage unit. He was perfectly helpful, wonderful and patient with all of my questions and helped me choose between two potential units by showing me the spaces and explaining the difference in costs. Paul also provided great suggestions to keep my things well stored (wrapping for my rug, etc.). It was a great experience and I am so glad that I can trust to keep my personal items safe at Life Storage. Thanks for your help Paul!!"

"Great facility and even better staff! I have been a customer there for 2 years now, but Paul recently assisted me to change to a smaller storage unit and was very thorough and helpful. Thanks!"

"Thank you Paul for all your help renting a unit today"

"Hi , So I am not one to negatively review a company, never have, but the way they treated me was downright terrible and I had to make it known publicly. I recently got into accident that totaled my car, ( I got hit by a truck that ran a Redlight) and top off that I got a notification from my bank that stated I have had fraudulent activity on my card, which made me have to cancel my card . So I am down a car, got injured, and without my debit card, and when I explain the situation they had no sympathy whatsoever. They have no understanding that a business, any business, is a people first business, and that it is the people( Customer) who have the money, and that pays there bills. All they were worried about was the money, but not the individual who pays the bills, and couldn't waive the late fee, they wouldn't take in fact the circumstances of the individual. I get they want there money, but I have had a good history of paying my required monthly amount for 2 years plus I have been with them. Very unfortunate."

"Paul was very nice and helpful, had patience, ver satisfied with customer service."

"Paul helped us out today. He did a great job making sure everything was clearly understood. We really appreciated his help."

"Raquel brings life and light to the Life Storage location in Arlington Heights. She will go out of her way to make sure you understand the policies of the company and what you will be receiving before you sign anything. That’s a major plus! It’s nothing like signing something you don’t understand. 🤨 The storage place is clean & friendly. 🥳🤩🥳Her youthfulness bring life to the company. If it was someone taking care of my account I don’t thing this would’ve been my storage place.😅😅😅 I love it and thank you Life Storage and baby Raquel. 😇🤗🤗"

"Facility is very clean and secure. Raquel at the desk is so friendly and helpful and for me all set up with my unit in no time."

"I recently rented a unit at Life Storage in Arlington Heights. Really clean and well maintained. Thanks to Paul for showing me around and giving me all the information needed to make my experience at Life Storage a positive one!!!!"

"Raquel was awesome!! Helped me with all my questions"

"Paul did an amazing job showing us around facility, excellent customer service, and very clean!"

"What a great space! Very safe and well maintained! It was so easy to get signed up for a unit and move all my stuff. They had everything I needed for packing as well."

"First time renting from a storage facility. Had done some research online & thought I knew size unit I needed. Paul Quiba was very helpful. Paul explained each step in the process very well. He was very patient & made sure to explain small details that are important. Once I rented a unit he then had me walk through the steps of opening the garage bay doors using my code and also accessing the elevator. Lots of helpful tips & very personable!"

"This place is brand new, very clean, and the enclosed loading area is nice! Paul at this location is very very helpful."

"Paul Quiba was extremely helpful. He was professional and personable. We found just what we needed and would recommend Life Storage for anyone with storage needs."

"Paul Quiba was very polite and professional. He helped me find the perfect storage space, explained everything thoroughly, and was very patient with this septuagenarian when I couldn't remember which button to push. It was a pleasure doing business with him. I'm extremely impressed with this facility - so clean and well-lit. The safety precautions are very much appreciated."

"Paul at Arlington Heights IL location was great!"

"I was working late one day and Paul stayed open an extra 1/2 an hour to get some technical issues figured out and replace a lock for me. Great customer service."

"Rachel was an unbelievable help, she’s got a great personality and is pleasant to deal with. The company isn’t terrible but I do not like how they don’t remind you til your late on your payment and charge too much of a late fee"

"My experience with this location was excellent, not only were the units spotless, the move in and move out were absolutely perfect, the manager was extremely helpful on the move out/close out of the unit and if I would absolutely recommend this place for anyone who needs storage in the area"

"Clean building. Staff was very helpful! Thanks Raquel!"

"I came in to look for a storage place and was welcomed warmly by Raquel! She was very informative, and helped me look for the exact size she needed. She expressed the need for protection for my belongings as well and told me what I'll need to have when I need a space."

"Very clean, moth problem quickly taken care of. Great climate control facility with large elevators. Large loading area doors allow big trucks to move with ease. Parking lot around the loading doors is a little tight but all-in-all a great place to store your belongings"

"Ginormous garage for everyone to pull into to access the storage units. The air conditioning was a bonus for such a hot day today. Thank you life storage!"

"We used this storage facility during our recent remodeling. It was a great place to use. Always clean and accessible. Temperature control worked well as it was always comfortable in the space. I leased using the online app which was super easy and the staff, especially the assistant manager, was always very helpful."

"Raquel was amazing"

"Paul Q. Helped me change out storage units today and was super helpful, courteous, and knowledgeable. I highly recommend Life Storage. The facility is clean and safe."

"I would highly recommend this facility, the units are clean and easy to get into, the service is excellent, the person that took care of my was Raquel, she was very professional and extremely pleasant and very efficient."

"What could have been stressful, Paul made sure our experience ran smoothly Paul was extremely helpful and knowledgeable. We appreciate his professionalism and helpfulness."

"Came here for the first time and Paul Quiba was there to help. He made a lot of great recommendations on the size of the unit we needed and was able to clearly explain to us our costs and helped us out with anything else we needed for supplies with our move. We will definitely be back and we will definitely recommend. Thanks Paul!"