A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
Customer Reviews - Life Storage #504, Arlington Heights
We at Life Storage want to maintain the best storage facilities in Arlington Heights, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Mark.C and all of the other great staff are always very helpful. Great place very well maintained. Recommend this to anyone that is looking for a great storage place."
"My wife and i went shopping for a storage unit in Arlington Heights IL today. The first place we went to caused us to be disappointed in the duilding and the person we were in contact with.
We then went to Life Storage on Rand road. We were greeted by "Marty" who showed us around and explained what we had to do. The first thing we noticed was that this building was very clean and organized. Marty showed us to the unit that we wanted. We noted that the whole building was warm and clean. (Outside was below freezing)
Marty told us he was just filling in for the manager of this property. He was so helpful and friendly that you would have thought he owned the building."
"I really appreciate Daniel's attention to detail and prompt responsiveness to our questions. He walked us through the building and made sure we were comfortable with the process. Thank You! Happy new customer!"
"This location is clean and easy to get into. The staff has always been very nice every time I interacted with them, nice beyond what was required by the job. Definitely a convenient spot to store your stuff."
"Grade A Customer Service at the Arlington Heightslocation on Rand Rd! Wonderful staff answers any and all questions with a smile. They really helped me in a pinch and I'm glad I called them!"
"Totally awesome. Dan lost his way when showing me the space, but he more than made up for it in his help and kindness. Besides, I think I distracted him with my personality. The space is clean, well ventilated/lit and suits my needs perfectly. I am happy with the safety features to the unit. The area for loading is safe and closed off from possible intruders. I like that you can stay in your vehicle until the garage door closes and locks. When you finish, you can stay in your locked car, open the garage like doors and just drive away. I recommend this facility."
"Raquel has been absolutely amazing to work with. she's been extremely patient with me in going through the process of figuring out what size unit I need, the pros and cons of each unit and being on each floor, as well as answering every other question I had to the fullest. there wasn't a question I asked that she didn't know. her personality and vibe allow you to feel assured that you can store your stuff here without worry. I'm definitely glad I was able to look into this place and hope to continue to have a great experience here."
"I went in to see the prices and Raquel was so helpful!! I went in not thinking I was going to grab a storage unit but I went for it & I’m happy. Will definitely suggest this place to my friends and family!"
"This was an amazing experience. Raquel was an enormous help and was very patient and kind to my husband and I. I will always use this storage unit until the day I die."
"The facility itself is nice however they have they really don't value new customers. They only hold reservations for 48 hours. They no longer had the unit size I needed and I asked for discount with the bigger size and they did not even try to work with me. Don't waste your time with them, go to more reputable places that hold reservations and know how to take care of their customers."
"I worked with Paul today to switch to a larger storage unit. He was perfectly helpful, wonderful and patient with all of my questions and helped me choose between two potential units by showing me the spaces and explaining the difference in costs. Paul also provided great suggestions to keep my things well stored (wrapping for my rug, etc.). It was a great experience and I am so glad that I can trust to keep my personal items safe at Life Storage. Thanks for your help Paul!!"
"Great facility and even better staff! I have been a customer there for 2 years now, but Paul recently assisted me to change to a smaller storage unit and was very thorough and helpful. Thanks!"
"Hi ,
So I am not one to negatively review a company, never have, but the way they treated me was downright terrible and I had to make it known publicly. I recently got into accident that totaled my car, ( I got hit by a truck that ran a Redlight) and top off that I got a notification from my bank that stated I have had fraudulent activity on my card, which made me have to cancel my card . So I am down a car, got injured, and without my debit card, and when I explain the situation they had no sympathy whatsoever. They have no understanding that a business, any business, is a people first business, and that it is the people( Customer) who have the money, and that pays there bills. All they were worried about was the money, but not the individual who pays the bills, and couldn't waive the late fee, they wouldn't take in fact the circumstances of the individual. I get they want there money, but I have had a good history of paying my required monthly amount for 2 years plus I have been with them. Very unfortunate."
"Raquel brings life and light to the Life Storage location in Arlington Heights. She will go out of her way to make sure you understand the policies of the company and what you will be receiving before you sign anything. That’s a major plus! It’s nothing like signing something you don’t understand. 🤨 The storage place is clean & friendly. 🥳🤩🥳Her youthfulness bring life to the company. If it was someone taking care of my account I don’t thing this would’ve been my storage place.😅😅😅 I love it and thank you Life Storage and baby Raquel. 😇🤗🤗"
"I recently rented a unit at Life Storage in Arlington Heights. Really clean and well maintained. Thanks to Paul for showing me around and giving me all the information needed to make my experience at Life Storage a positive one!!!!"
"What a great space! Very safe and well maintained! It was so easy to get signed up for a unit and move all my stuff. They had everything I needed for packing as well."
"First time renting from a storage facility. Had done some research online & thought I knew size unit I needed. Paul Quiba was very helpful. Paul explained each step in the process very well. He was very patient & made sure to explain small details that are important. Once I rented a unit he then had me walk through the steps of opening the garage bay doors using my code and also accessing the elevator. Lots of helpful tips & very personable!"
"Paul Quiba was extremely helpful. He was professional and personable. We found just what we needed and would recommend Life Storage for anyone with storage needs."
"Paul Quiba was very polite and professional. He helped me find the perfect storage space, explained everything thoroughly, and was very patient with this septuagenarian when I couldn't remember which button to push. It was a pleasure doing business with him. I'm extremely impressed with this facility - so clean and well-lit. The safety precautions are very much appreciated."
"I was working late one day and Paul stayed open an extra 1/2 an hour to get some technical issues figured out and replace a lock for me. Great customer service."
"Rachel was an unbelievable help, she’s got a great personality and is pleasant to deal with. The company isn’t terrible but I do not like how they don’t remind you til your late on your payment and charge too much of a late fee"
"My experience with this location was excellent, not only were the units spotless, the move in and move out were absolutely perfect, the manager was extremely helpful on the move out/close out of the unit and if I would absolutely recommend this place for anyone who needs storage in the area"
"I came in to look for a storage place and was welcomed warmly by Raquel! She was very informative, and helped me look for the exact size she needed. She expressed the need for protection for my belongings as well and told me what I'll need to have when I need a space."
"Very clean, moth problem quickly taken care of. Great climate control facility with large elevators. Large loading area doors allow big trucks to move with ease. Parking lot around the loading doors is a little tight but all-in-all a great place to store your belongings"
"Ginormous garage for everyone to pull into to access the storage units. The air conditioning was a bonus for such a hot day today. Thank you life storage!"
"We used this storage facility during our recent remodeling. It was a great place to use. Always clean and accessible. Temperature control worked well as it was always comfortable in the space. I leased using the online app which was super easy and the staff, especially the assistant manager, was always very helpful."
"Paul Q. Helped me change out storage units today and was super helpful, courteous, and knowledgeable. I highly recommend Life Storage. The facility is clean and safe."
"I would highly recommend this facility, the units are clean and easy to get into, the service is excellent, the person that took care of my was Raquel, she was very professional and extremely pleasant and very efficient."
"What could have been stressful, Paul made sure our experience ran smoothly Paul was extremely helpful and knowledgeable. We appreciate his professionalism and helpfulness."
"Came here for the first time and Paul Quiba was there to help. He made a lot of great recommendations on the size of the unit we needed and was able to clearly explain to us our costs and helped us out with anything else we needed for supplies with our move. We will definitely be back and we will definitely recommend. Thanks Paul!"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chicago, Arlington Heights and Long Grove
Our self storage facility on N Rand Rd is located west of the Tri-State Tollway, between E Olive St and E Thomas St, near Hickory Meadows Park. Click here for directions to this Life Storage.
At Life Storage Facility #504, we offer great property security systems and clean, affordable storage units to rent for the residents of Long Grove, Kildeer, Palatine, and other neighborhoods in Arlington Heights, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Store Office Hours
Mon: 9:30 am - 6:00 pm
(Closed 5/30 1:30pm-6:00pm)
Tue: 9:30 am - 6:00 pm
Wed: Closed
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Mon: 6:00 am - 10:00 pm
Tue: 6:00 am - 10:00 pm
Wed: 6:00 am - 10:00 pm
Thu: 6:00 am - 10:00 pm
Fri: 6:00 am - 10:00 pm
Sat: 6:00 am - 10:00 pm
Sun: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental