Storage Units near Chicago in Arlington Heights, IL, 60004

"Grade A Customer Service at the Arlington Heightslocation on Rand Rd! Wonderful staff answers any and all questions with a smile. They really helped me in a pinch and I'm glad I called them!"

"Totally awesome. Dan lost his way when showing me the space, but he more than made up for it in his help and kindness. Besides, I think I distracted him with my personality. The space is clean, well ventilated/lit and suits my needs perfectly. I am happy with the safety features to the unit. The area for loading is safe and closed off from possible intruders. I like that you can stay in your vehicle until the garage door closes and locks. When you finish, you can stay in your locked car, open the garage like doors and just drive away. I recommend this facility."

"My family had to use life storage while in the process of moving, we were not disappointed! The team was great and very helpful! Highly recommended"

"Raquel is awesome!"

"Z was very helpful and speedy about giving me the information I need about all of my options."

"Raquel has been absolutely amazing to work with. she's been extremely patient with me in going through the process of figuring out what size unit I need, the pros and cons of each unit and being on each floor, as well as answering every other question I had to the fullest. there wasn't a question I asked that she didn't know. her personality and vibe allow you to feel assured that you can store your stuff here without worry. I'm definitely glad I was able to look into this place and hope to continue to have a great experience here."

"I went in to see the prices and Raquel was so helpful!! I went in not thinking I was going to grab a storage unit but I went for it & I’m happy. Will definitely suggest this place to my friends and family!"

"Raquel was awesome!"

"Raquel was great!!! Awesome experience!"

"This was an amazing experience. Raquel was an enormous help and was very patient and kind to my husband and I. I will always use this storage unit until the day I die."

"The facility itself is nice however they have they really don't value new customers. They only hold reservations for 48 hours. They no longer had the unit size I needed and I asked for discount with the bigger size and they did not even try to work with me. Don't waste your time with them, go to more reputable places that hold reservations and know how to take care of their customers."

"Paul was really great explaining everything about the storage facility! We will be reserving our unit soon!"

"This has been a great experience! The service is excellent and the units are super clean."

"Raquel helped me and was really friendly and gave me a lot of info!"

"I worked with Paul today to switch to a larger storage unit. He was perfectly helpful, wonderful and patient with all of my questions and helped me choose between two potential units by showing me the spaces and explaining the difference in costs. Paul also provided great suggestions to keep my things well stored (wrapping for my rug, etc.). It was a great experience and I am so glad that I can trust to keep my personal items safe at Life Storage. Thanks for your help Paul!!"

"Great facility and even better staff! I have been a customer there for 2 years now, but Paul recently assisted me to change to a smaller storage unit and was very thorough and helpful. Thanks!"

"Thank you Paul for all your help renting a unit today"

"Hi , So I am not one to negatively review a company, never have, but the way they treated me was downright terrible and I had to make it known publicly. I recently got into accident that totaled my car, ( I got hit by a truck that ran a Redlight) and top off that I got a notification from my bank that stated I have had fraudulent activity on my card, which made me have to cancel my card . So I am down a car, got injured, and without my debit card, and when I explain the situation they had no sympathy whatsoever. They have no understanding that a business, any business, is a people first business, and that it is the people( Customer) who have the money, and that pays there bills. All they were worried about was the money, but not the individual who pays the bills, and couldn't waive the late fee, they wouldn't take in fact the circumstances of the individual. I get they want there money, but I have had a good history of paying my required monthly amount for 2 years plus I have been with them. Very unfortunate."

"Paul was very nice and helpful, had patience, ver satisfied with customer service."

"Paul helped us out today. He did a great job making sure everything was clearly understood. We really appreciated his help."

"Raquel brings life and light to the Life Storage location in Arlington Heights. She will go out of her way to make sure you understand the policies of the company and what you will be receiving before you sign anything. That’s a major plus! It’s nothing like signing something you don’t understand. 🤨 The storage place is clean & friendly. 🥳🤩🥳Her youthfulness bring life to the company. If it was someone taking care of my account I don’t thing this would’ve been my storage place.😅😅😅 I love it and thank you Life Storage and baby Raquel. 😇🤗🤗"

"Facility is very clean and secure. Raquel at the desk is so friendly and helpful and for me all set up with my unit in no time."

"I recently rented a unit at Life Storage in Arlington Heights. Really clean and well maintained. Thanks to Paul for showing me around and giving me all the information needed to make my experience at Life Storage a positive one!!!!"

"Raquel was awesome!! Helped me with all my questions"

"Paul did an amazing job showing us around facility, excellent customer service, and very clean!"

"What a great space! Very safe and well maintained! It was so easy to get signed up for a unit and move all my stuff. They had everything I needed for packing as well."

"First time renting from a storage facility. Had done some research online & thought I knew size unit I needed. Paul Quiba was very helpful. Paul explained each step in the process very well. He was very patient & made sure to explain small details that are important. Once I rented a unit he then had me walk through the steps of opening the garage bay doors using my code and also accessing the elevator. Lots of helpful tips & very personable!"

"This place is brand new, very clean, and the enclosed loading area is nice! Paul at this location is very very helpful."

"Paul Quiba was extremely helpful. He was professional and personable. We found just what we needed and would recommend Life Storage for anyone with storage needs."

"Paul Quiba was very polite and professional. He helped me find the perfect storage space, explained everything thoroughly, and was very patient with this septuagenarian when I couldn't remember which button to push. It was a pleasure doing business with him. I'm extremely impressed with this facility - so clean and well-lit. The safety precautions are very much appreciated."

"Paul at Arlington Heights IL location was great!"

"I was working late one day and Paul stayed open an extra 1/2 an hour to get some technical issues figured out and replace a lock for me. Great customer service."

"Rachel was an unbelievable help, she’s got a great personality and is pleasant to deal with. The company isn’t terrible but I do not like how they don’t remind you til your late on your payment and charge too much of a late fee"

"My experience with this location was excellent, not only were the units spotless, the move in and move out were absolutely perfect, the manager was extremely helpful on the move out/close out of the unit and if I would absolutely recommend this place for anyone who needs storage in the area"

"Clean building. Staff was very helpful! Thanks Raquel!"

"I came in to look for a storage place and was welcomed warmly by Raquel! She was very informative, and helped me look for the exact size she needed. She expressed the need for protection for my belongings as well and told me what I'll need to have when I need a space."

"Very clean, moth problem quickly taken care of. Great climate control facility with large elevators. Large loading area doors allow big trucks to move with ease. Parking lot around the loading doors is a little tight but all-in-all a great place to store your belongings"

"Ginormous garage for everyone to pull into to access the storage units. The air conditioning was a bonus for such a hot day today. Thank you life storage!"

"We used this storage facility during our recent remodeling. It was a great place to use. Always clean and accessible. Temperature control worked well as it was always comfortable in the space. I leased using the online app which was super easy and the staff, especially the assistant manager, was always very helpful."

"Raquel was amazing"

"Paul Q. Helped me change out storage units today and was super helpful, courteous, and knowledgeable. I highly recommend Life Storage. The facility is clean and safe."

"I would highly recommend this facility, the units are clean and easy to get into, the service is excellent, the person that took care of my was Raquel, she was very professional and extremely pleasant and very efficient."

"What could have been stressful, Paul made sure our experience ran smoothly Paul was extremely helpful and knowledgeable. We appreciate his professionalism and helpfulness."

"Came here for the first time and Paul Quiba was there to help. He made a lot of great recommendations on the size of the unit we needed and was able to clearly explain to us our costs and helped us out with anything else we needed for supplies with our move. We will definitely be back and we will definitely recommend. Thanks Paul!"

"This place is the best storage place around. It is always clean and the people are very friendly and helpful- especially Raquel. Thanks for making this easier for me and my family!!!"

"Paul was excellent..he is very thorough explaining and showing me how everything works since its my first time."

"Haven't used the facility yet, but the welcome process and information provided Paul was 5 star."

"I'm looking for some temporary storage while I remodel and have researched several of the self-storage places in the area. This place is right across Rand Rd from Target. I was impressed with the place as soon as I pulled up and saw a Life Storage truck in the parking lot that they rent. Then I walked inside and met Paul Quiba. He was knowledgeable, helpful, patient, low-pressure and very professional. I learned LIfe Storage tries to make itself a one-stop-shop. If you need boxes or packing materials, they've got them. Need a rental vehicle to bring your boxes to the place, they've got it. Want outside garages or inside temperature-controlled storage, they've got it. Do you want high security with restrictive codes limiting the access others have to the floor your stuff is on, they've got it. If you want to have a roomy, secure, enclosed area away from the weather to unload your stuff, they've got that too.  You can tell they've thought through the needs of their customers and have created a business to serve those needs.   One other nice aspect of this place is their prices are low AND they give you more for your money than other places that offer fewer amenities. And after you become a customer, they discount the supplies and truck rental to help you get started. I am very impressed by this place."

"I'm looking for some temporary storage while I remodel and have researched several of the self-storage places in the area. This place is right across Rand Rd from Target. I was impressed with the place as soon as I pulled up and saw a Life Storage truck in the parking lot that they rent. Then I walked inside and met Paul Quiba. He was knowledgeable, helpful, patient, low-pressure and very professional. I learned LIfe Storage tries to make itself a one-stop shop. If you need boxes or packing materials, they've got them. Need a rental vehicle to bring your boxes to the place, they've got it. Want outside garages or inside temperature controlled storage, they've got it. Do you want high security with restrictive codes limiting the access others have to the floor your stuff is on, they've got it. You can tell they've thought through the needs of their customers and have created a business to serve those needs. One other nice aspect of this place is their prices are low AND they give you more for your money than other places that offer less amenities. And after you become a customer, they discount the supplies and truck rental to help you get started. I am very impressed by this place."

"Our fact-finding visit was a great success thanks to the super customer care and service provided by Paul Quiba at the Arlington Heights LifeStorage facility. He provided and showed us options along with clear cost and service expectations. Were very happy and will be using LifeStorage services thanks to the great interaction with Paul!"

"Paul was outstanding and very thorough and made the process very easy"

"This place is amazing, the facility is fantastic. I absolutely love the service here. Raquel is so amazing I can't believe how amazingly helpful she was."

"Very nice and clean facility. Raquel was very friendly and professional."

"Paul was very helpful in setting up the account - excellent customer service!"

"Hands down the best storage experience I've ever had. The gentleman working the desk was very helpful with our account, the facilities are in top shape even a few years after being open(sometimes these types of places are great their first year then go downhill quick, but NOT here), and everything just went very smoothly. 5 stars!"

"Im happy to have found Life Storage in Arlington Heights and I would highly recommend this place to people looking for a storage place thats both conveniently located and safe. The store manager Raquel is very friendly and professional, always ready to help with any questions I have. The place is always clean and well-managed. I would never think of going somewhere else for my storage needs."

"My mother worked with Paul and he was very informative and courteous. Definitely recommend!"

"The customer service was fantastic. Thanks Paul for your help today."

"Paul & Raquel could not have been more helpful. We had two units here when our house sold early and are very happy with the experience. The site is easily accessible, loading bay is large and enclosed and the units are clean and well laid out. Will be back if we ever need more space."

"Paul was outstanding in helping me with rent the correct storage unit that I needed. Keep up the great work."

"Excellent service and wonderful facility. I highly recommend this business and location."

"Paul was extremely helpful in helping me secure the appropriately sized storage unit, boxes, and rental truck. He patiently answered all of my questions and gave a thorough tour of the facility. I highly recommend Life Storage to others for their professionalism, cleanliness, and service."

"Went here for the first time today and was helped by Paul!! His customer service was exceptional, I love that he asked all of the right questions and helped me find the storage unit I need for all my stuff. Hes very helpful and knowledgeable and gave great tips of products that can help me with my move. Paul youre the best, thank you!!!"

"Paul did a nice job of explaining the services provided- facility is clean, well organized and convenient."

"Great service at this location, informative staff, clean facility, convenient service."

"This place is WONDERFUL! The price is ultra reasonable, the manager Raquel is a super professional, and the facility is first rate. I don't know what I would do without them! I give them 6 out of 5 stars."

"Customer service is really great. Paul explained everything helped me pick out the right unit and made sure I knew how to access the facility. The place is super clean with absolutely no odors. I would recommend this facility highly . Also Paul is really rates five stars and even a few more."

"OVERPRICED and VERY inconvenient/impractical set up. It is nearly impossible to use the storage area when multiple people are there. Once the entrance location is packed with cars - which seems to be all the time - you cannot use the storage to move things in, unless you park outside and punch in the code twice to get in the building and to get in the storage area. Lugging things in and out of the building during winter time (which I had to do on multiple occasions due to overcrowding) and having to punch in the code multiple times is not worth it. Not to mention that you cannot use the unit past 10 pm, so avoiding the crowds is nearly impossible. The parking outside is tight and if you need to turn left on Rand Rd. is nearly impossible due to incoming traffic. I always ended up turning right on Rand and doing a U-turn down the road. Also, if you don't cancel right before the end of month they will charge you for the entire next month, even if you end up cancelling on the 1st of the month. And last, they will charge for the insurance close to $20 if you use the "free" cargo van service and will expect a receipt for gas, regardless of the distance. I lived across the street so when I used the van they made me go to the gas station to fill for $1-2 just so they had the receipt .... the gas station was further from the place than my apartment, which was stupidest most pointless thing I've had to do! Considering everything, in my opinion - speaking from personal experience - this place is a total rip off! I would not recommend it."

"Awesome customer service and very professional."

"Raquel is awesome. Great help and customer service!"

"Raquel walked me through process from beginning to end. Transition was seamless. Rented the largest unit AND is outside YET climate controlled. Really like the operation here"

"Been renting at this store for several years. Top notch marks for service and cleanliness. I definitely recommend this location."

"Great customer service, Paul helped us with getting a storage unit that best fits our needs. He explained everything well and answered all our questions!"

"Based experience, rep didnt seen like he wanted to assist my girlfriend and I. He seemed bothered that we were then and gave very little information. I did explain that Im very familiar with the process and that because I worked for another Sotrage company but that does not mean I dont deserve too notch service as well. Because if this experience I rented from another facility."

"Always helpful and flexible"

"Excellent customer service, Paul was very helpful!"

"Everything is fine"

"Great place to store memories!"

"Paul was super helpful in helping us. Very epic. 10/10"

"Paul was so helpful with setting up new storage locker. Pleasant, professional, & efficient!"

"The manager Paul was very attentive and informative. He help me find the exact storage locker to fit my needs and, answered all of my questions. He was very well mannered."

"Great customer service, Raquel was very kind and helpful"

"I was shopping around the area for a storage place and this place had my vote by far. The manager was very attentive and helpful and got me into a unit quickly. 5 star for cleanliness and great staff"

"Great place. They really take care of your needs. They have anything you need to pack and store your things. Very Clean also!"

"Excellent customer service from Paul today. I rented a space today and he handled everything very smoothly. He explained clearly the process and answered my questions. He was professional and upbeat. The facility is impressive - clean, secure and well lit."

"This place is always clean and the staff is amazing and courteous. I've walked in to rent a unit and set up a rental for another unit online because of how great this place is. Highly recommend for a simple, clean place to store your extra items."

"You have great employees. Whatever your method for hiring, keep doing it."

"Clean facility with easy access. Racheal helped me today to downsize my space and was very friendly, attentive and helpful."

"Clean building. Raquel was a saint in showing me my new locker space. I feel I got the appropriate space for the right price. Again Raquel made me feel very welcome"

"Had a very informative and friendly time being shown around by Raquel. She made renting a unit very helpful. The building is very clean and secure."

"Convenient. Easy to serve from the road. Large drive in bay for loading and unloading"

"Paul Quiba was very helpful and professional and very accommodating and thorough!"

"Raquel the manager was amazing. She went out of her way to be helpful. It was a very pleasant experience. I will definitely recommend this location to my family and friends. Great job!"