A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage is proud to offer a convenient storage facility located in Atlanta, GA near West Cascade. Our facility is easily accessible from I-20, making it a great option for those looking for storage in the area. We offer a variety of storage unit sizes, climate-controlled units, and vehicle storage options. Our facility also features 24-hour access, electronic gate access, and on-site management. With our competitive rates and excellent customer service, Life Storage is the perfect choice for all of your storage needs.
1249 Northside Dr NWAtlanta, GA 303187.6 Miles Away
Customer Reviews - Life Storage #962, Atlanta
We at Life Storage want to maintain the best storage facilities in Atlanta, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Eboni and her team at this location have provided such great service to me as a unit owner.
I lost my mom at the end of 2021, as I worked my way through things Eboni and staff were so empathetic and understanding in helping me in storing my mama’s belongings.
The team never became impatient with me, and held my hand literally and figuratively. The experience made me feel my mama’s stuff was safe, secure and well taken care of.
Eboni and her team deserve a raise for providing exceptional service. My heartfelt thanks to the team at the Cascade location. I refer anyone I know to that location only lol."
"I had a wonderful experience at life storage with Eboni she is such a great person with a beautiful spirit she helped me out and got me exactly what I needed I got a good space for my things thank you Eboni"
"Sha'Vonne saved me a big headache while navigating my move from Savannah to Atlanta. She was accommodating and understanding of my mental overload with making an intrastate move. Happy to have my items stored at Life Storage on Cascade.
Nita"
"Thus location made everything that could be stressful, a breeze. Ebony is both personable AND professional. The place is also neat, clean and secure. Thanks Ebony!"
"I’m only giving this location a 2 star because of how nice Eboni was because I really want to rate it 0. My things were stored here over 10 mos. I became sick about the 3rd month of having the storage so I became behind 2 mos the be exact. Once I back on my feet I paid over 1000 to get back in my storage. Upon opening it I instantly realized things were missing. Eboni was right there with me because some reason my locks were changed and had to be cut off. Unfortunately I had no Choi but to leave my stuff there because I was unable to move it. Now that I have move into my place so much of my stuff is missing. They took what they wanted and left the what they didn’t I am so hurt because there was a jewelry box that belonged to my mother. I was given the jewelry box when I was 6 after she passed I’m now in my 40s I’m sure this has happened to several people if they know it or not. I just so happen to come back for my stuff. The store district manager has yet to call me back"
"Had significant issues reserving two units via customer service number. Shavonne at the Cascade location resolved my issue with the cust service rep on the line. Shavonne was courteous, efficient and very professional. Will be sure to tell my friends and family to consider this location."
"Shavonne has great customer service!! And Ebony personality is great!! These ladies showed me they work as a great team to make their customers feel secure with renting at this facility!!"
"The two young ladies at this facility are amazing!! They have such great personalities!! The vibes are great and they made me feel so comfortable renting at this facility!! Shavonne has great customer service and answered all of my questions!! I would highly recommend these two ladies and this facility!!"
"I was very pleased with the service I received from the lady ShaVonne. She was very nice, professional, and helpful. Keep up the good work over there 😊"
"The receptionist Shavon was very helpful and knowledgeable about the storage unit. She very polite and helpful. I am recommending this storeage location to my girlfriend moving from Charlotte North Carolina. Thanks for everything Shavon"
"I love this location ! She is very welcoming and she is ready to answer any questions I have . Shavonne has the best customer service I’ve seen in a long time ! She always has a positive attitude ."
"Absolutely the best service I’ve had in a while! I would highly recommend this storage to others. Great pricing ! ShaVonne is amazing and her customer service skills are top tier ! Definitely made an impact on me renting, very helpful !"
"My experience with employees Sha'vonne and Eboni at Life storage was nothing but great. They assisted us with getting the Size storage we needed and with supplies to make our move easier."
"The staff at this location was super helpful and the facility was very clean. The front desk attendant, Shavonn, was very sweet and explained the process very thoroughly...GREAT customer service. I would recommend this location, as it is also conveniently located."
"The best experience I have had with a storage property. The location is very convenient and safe. Very good customer service and communication. I will be back if needed"
"Last week, I made a reservation with life storage and the online experience was pretty easy. Upon arrival, I was immediately greeted and walked through the reservation process. Eboni, the store manager was very efficient and friendly. I was in and out in about 30 minutes, paperwork and walkthrough included."
"Eboni at life storage on cascade was Amazing. She was full of life and of course great customer service . Thanks for welcoming me at a customer at life storage !!"
"I OWN TWO BUSINESSES AND I AM BIG AT
GREAT CUSTOMER SERVICE. THAT IS MOST IMPORTANT TO ME WITH RESPECT TO MY EMPLOYEES. I HAVE HAD STORAGE PLACES FOR YEARS AND I MUST SAY THAT EBONI COPELAND, IS THE ABSOLUTE BEST IN CUSTOMER SERVICE, HER ATTITUDE, PROFICIENCY, PROFESSIONALISM AND SHE IS ALWAYS PLEASANT, MAKING YOUR VISIT ENJOYABLE AND THAT IS THE LEAST I CAN SAY."
"I rented a unit this week. The process over the phone and the subsequent completion of the process in the office was seamless. Special thanks to Eboni. She is a true professional."
"The Manager Ebony was very helpful. I was coming to get a storage unit but the prices were a little too pricey for my liking but she recommended a smaller unit for a better price and ill be moving into the unit 9/1/2022. Thank yall soooo much!!!"
"I was having a terrible day and was excepting the same ol bad customer service bs as every other place since covid hit. However Ms Ebony was an absolute delight. She not only helped me get everything I needed but I got to vent about my issues for a sec lol"
"It's clean and accessible. However they went up on the rent only 4 months in from $220 to $270 for a standard space.
The agent called me exactly one day after the bill was due and informed me of a late charge. I get they didn't have to call at all, but why not call me before the bill is late?
I mentioned this to the agent and she was very agitated. Then she charged me for an eviction fee of $100+, mind you I was 2 days late at this point. I guess out of spite. Will never use this place again."
"I would like to thank Shatoria for her work ethic’s the weekend of 6/16/22. I must say great costumer service with a smile goes a long way. She went out of her way to help with a issue that would have caused more stress than needed. The computer was down which caused a few mishaps, but she made sure we the customer’s were taken care of to the best of her ability. She definitely deserves an award of acknowledgment after she handled a person with a disability with concern and laughter. Thank you Shatoria for not being rude, but understanding . Yes ma’am I know you explained it to him 20 times."
"Shatoria was very helpful. She had great customer service and answered all the questions I needed assistance with. I recommend choosing Life Storage on cascade road. Great customer service and a smile!!!"
"I reached out to the facility for some info on my business renting a unit and Dejon was very informative and helpful with assisting me with the details on a unit with them. I definitely recommend them to anyone lol looking."
"LifeStorage is the best company compared to previous storage units I used (aka Uhaul). But the knowledge and professionalism from Shatoria was the best part! She answered all of my questions, reviewed the terms of my lease agreement thoroughly and most importantly greeted me with a smile! Your company is truly only as great as the employees! Thank you for a smooth and stress-free transaction."
"LifeStorage is the best company compared to previous storage units I used (aka Uhaul). But the knowledge and professionalism from Shatoria was the best part! She answered all of my questions, reviewed the terms of my lease agreement thoroughly and most importantly greeted me with a smile! Your company is truly only as great as the employees! Thank you for a smooth and stress-free transaction."
"DeJun Pope was the best. He was very patient and knowledgeable. He showed me what I reserved and what was available without any hesitation. We even had gotten back to the desk and the one I desired had been booked doing their new rent online feature, and he took me back out to see the other one he could offer. This is my 2nd storage rental from them and this was the best experience. I appreciated his time and he is truly an assest to life storage cascade and should be accommodated. 😆Thanks a lot Mr. DeJun."
"I reached out to the facility for information regarding opening a new account. Mr. Pope was knowledgeable in the process, offering whatever assistance and incentives he could find to aide in this process. Making it a smoother process than previous facilities I spoke with. Will be recommending to others looking for storage solutions as we complete our own journey. Thank you again for all of your help."
"I was very impressed with the facility & the agents professionalism during my admission. Initially I wasn’t prepared to sign a contract so the unit was reserved hassle free. The next day the facility was open promptly on time as scheduled & ready for business. The agent, Shatoria was very helpful in what size unit to select and very knowledgeable in review/discussing the terms of the contract. Facility is convenient to I-285 & - I-20 as well."
"Shatoria was a great help, she help me understand my charges as well as the contract. I was coming in hot but she was able to calm me down and get to the solution."
"Good location, no shady characters, Dejon & Shatoria give great service, Dejon even helped me find a unit close to the entrance and elevator.
One star off for chronically tenant-induced door problems, trash around said door, and roaches on the first floor. Do these folks think illegally dumping their trash is free? Yet despites the cameras clearly showing whodunnit and fines automatically paid by the on-file credit card, they keep doing it. Management does keep cleaning up after but it is an annoyance."
"Everything was great! We got into our unit with ease, the building is air conditioned which is great on a hot day like today. I'm glad we chose them to house our items!"
"Please DO NOT rent a storage unit at this place until you read a review indicating that they have provided additional moving carts!!!
It is a three story facility with over 100 storage bins with only ONE moving cart to facilitate moving things in and out.
I understand that they had three at one time, one for each floor before two got stolen, which is STILL way too few for tge size of the facility and all the activity taking place.
Very frustrating! Find a better place and don't waste your time."
"Love this storage place Antwuan Was so professional and nice and answer all of my questions with no problem. Showed me to my unit and the nearest door available. Storage unit was clean and at perfect climate for a climate control unit. Will definitely recommend to others :)"
"Katie and Antwuan were very helpful and attentive throughout the entire rental process. The facility and office are clean and well-kept. I had a very pleasant experience and look forward to doing business with this location now and in the future."
"This is a really nice self storage facility. Brand new, climate control and very clean. It’s located close to I285 on Cascade Road. I use the copy machine, wireless internet and the conference room for my business. I use this Life Storage as my office and my warehouse. Thank you Antwuan for the great service."
"Convenient location on Cascade Road. Loving the ability to receive Amazon packages with the lockers there. Also, the free conference facility and work stations are nice to have. Plus it’s on the way to Chick Filet down the street"
"Very happy to say that I am the first customer at Life Storage #962.The manager, Antwuan, is not only personable, but professional as well. He was very patient with me while trying to decide what unit would fit my needs, and very helpful with some of my items since the elevator is not on as of yet. I have used Public Storage on a number of occasions, they need to elevate their business in order to compete. Thanks so much Life Storage I’m sure my things are safe."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #962, we offer great property security systems and clean, affordable storage units to rent for the residents of West Cascade, Fairburn Mays, Laurens Valley, Ben Hill, and other neighborhoods in Atlanta, GA. Call us with questions, reserve online, or click here to compare other storage units in Atlanta.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental