Self Storage Units near West Cascade in Atlanta, GA 30331

"Eboni was very pleasant. I recommend this place to everyone."

"This was the best customer service I have ever received she was so pleasant and with a smile I thank you so much you have a great day thanks Eboni"

"Thanks Eboni for your help."

"Eboni stayed after hours for me and very helpful thanks for all your help"

"Ebony had great customer service thanks so much"

"Eboni was awesome and extremely helpful"

"Last week, I made a reservation with life storage and the online experience was pretty easy. Upon arrival, I was immediately greeted and walked through the reservation process. Eboni, the store manager was very efficient and friendly. I was in and out in about 30 minutes, paperwork and walkthrough included."

"Very Nice Attitude great customer service"

"Eboni was extremely helpful. She was very professional and very knowledgeable. I would absolutely recommend this unit to anyone else."

"Cavour took the time out to make sure our account remained in tact. Excellent Good Customer Service!"

"Eboni was very helpful"

"Eboni was excellent , Wonderful, great,the best."

"Eboni has great customer service and she’s super sweet"

"Eboni the best"

"Great customer service hats off to Kavour"

"They go above and beyond to help you with all your needs, choose life for your move you won’t be disappointed!!"

"Eboni at life storage on cascade was Amazing. She was full of life and of course great customer service . Thanks for welcoming me at a customer at life storage !!"

"Eboni was great help"

"I OWN TWO BUSINESSES AND I AM BIG AT GREAT CUSTOMER SERVICE. THAT IS MOST IMPORTANT TO ME WITH RESPECT TO MY EMPLOYEES. I HAVE HAD STORAGE PLACES FOR YEARS AND I MUST SAY THAT EBONI COPELAND, IS THE ABSOLUTE BEST IN CUSTOMER SERVICE, HER ATTITUDE, PROFICIENCY, PROFESSIONALISM AND SHE IS ALWAYS PLEASANT, MAKING YOUR VISIT ENJOYABLE AND THAT IS THE LEAST I CAN SAY."

"Eboni help us out She was very courteous to my wife and I"

"Eboni was very pleasant thanks for your great customer service"

"It was a pleasant experience at life storage Eboni the store manager was very Patient and pleasant we really appreciate your customer service"

"Eboni was very helpful"

"Ebony Copeland is the BEST, BEST, SUPER Manager you have!"

"Ms.Eboni has great customer service, keeps the store clean, and will work with you on anything you need to be worked with."

"Very friendly great customer service and attentive."

"Eboni has great customer service thanks for all your help"

"I rented a unit this week. The process over the phone and the subsequent completion of the process in the office was seamless. Special thanks to Eboni. She is a true professional."

"Great customer service!"

"The Manager Ebony was very helpful. I was coming to get a storage unit but the prices were a little too pricey for my liking but she recommended a smaller unit for a better price and ill be moving into the unit 9/1/2022. Thank yall soooo much!!!"

"I was having a terrible day and was excepting the same ol bad customer service bs as every other place since covid hit. However Ms Ebony was an absolute delight. She not only helped me get everything I needed but I got to vent about my issues for a sec lol"

"Very clean and organized. Customer service is amazing. Ms Ebony was just a complete delight to work with. Keep up the good work."

"Eboni had great customer service she helped me with an a timely manner I really appreciate her."

"The clerk there was very helpful and courteous"

"It's clean and accessible. However they went up on the rent only 4 months in from $220 to $270 for a standard space. The agent called me exactly one day after the bill was due and informed me of a late charge. I get they didn't have to call at all, but why not call me before the bill is late? I mentioned this to the agent and she was very agitated. Then she charged me for an eviction fee of $100+, mind you I was 2 days late at this point. I guess out of spite. Will never use this place again."

"I would like to thank Shatoria for her work ethic’s the weekend of 6/16/22. I must say great costumer service with a smile goes a long way. She went out of her way to help with a issue that would have caused more stress than needed. The computer was down which caused a few mishaps, but she made sure we the customer’s were taken care of to the best of her ability. She definitely deserves an award of acknowledgment after she handled a person with a disability with concern and laughter. Thank you Shatoria for not being rude, but understanding . Yes ma’am I know you explained it to him 20 times."

"Shatoria was very polite and has very great knowledge about this store i recommend storaging here."

"Excellent customer service"

"The young lady EBONY has a terrible attitude. The customer service here is horrible! I would not recommend storing your things here. If you hate the place where you work then quit and do something your more passionate about!"

"Eboni was very helpful and pleasant"

"Eboni is a blessing thanks for everything"

"Eboni has great customer service thanks for your help"

"Ebony was caring and exemplified great customer service. She is very connecting and an active listener to her customers."

"Shatoria was very professional and helpful. Shatoria represents life storage and is a blessing to the company."

"Shatoria was very helpful. She had great customer service and answered all the questions I needed assistance with. I recommend choosing Life Storage on cascade road. Great customer service and a smile!!!"

"Eboni was a great gave great customer services was very through. She answered all questions and very friendly. She greeeted with a welcoming smile."

"Eboni was a wonderful manager. She has great customer service all smiles she helped me wen needed she was wonderful"

"Eboni was the best!!! Great customer service!"

"I reached out to the facility for some info on my business renting a unit and Dejon was very informative and helpful with assisting me with the details on a unit with them. I definitely recommend them to anyone lol looking."

"Wide and tall elevators to get your items to your destination."

"awful. i reserved a truck and it was given to another person. then i got stuck with a lemon that did not make it off the lot. I got my refund."

"LifeStorage is the best company compared to previous storage units I used (aka Uhaul). But the knowledge and professionalism from Shatoria was the best part! She answered all of my questions, reviewed the terms of my lease agreement thoroughly and most importantly greeted me with a smile! Your company is truly only as great as the employees! Thank you for a smooth and stress-free transaction."

"LifeStorage is the best company compared to previous storage units I used (aka Uhaul). But the knowledge and professionalism from Shatoria was the best part! She answered all of my questions, reviewed the terms of my lease agreement thoroughly and most importantly greeted me with a smile! Your company is truly only as great as the employees! Thank you for a smooth and stress-free transaction."

"DeJun Pope was the best. He was very patient and knowledgeable. He showed me what I reserved and what was available without any hesitation. We even had gotten back to the desk and the one I desired had been booked doing their new rent online feature, and he took me back out to see the other one he could offer. This is my 2nd storage rental from them and this was the best experience. I appreciated his time and he is truly an assest to life storage cascade and should be accommodated. 😆Thanks a lot Mr. DeJun."

"I reached out to the facility for information regarding opening a new account. Mr. Pope was knowledgeable in the process, offering whatever assistance and incentives he could find to aide in this process. Making it a smoother process than previous facilities I spoke with. Will be recommending to others looking for storage solutions as we complete our own journey. Thank you again for all of your help."

"Clean, well maintained, spacious, and mover friendly."

"I was very impressed with the facility & the agents professionalism during my admission. Initially I wasn’t prepared to sign a contract so the unit was reserved hassle free. The next day the facility was open promptly on time as scheduled & ready for business. The agent, Shatoria was very helpful in what size unit to select and very knowledgeable in review/discussing the terms of the contract. Facility is convenient to I-285 & - I-20 as well."

"Shatoria was a great help, she help me understand my charges as well as the contract. I was coming in hot but she was able to calm me down and get to the solution."

"Good location, no shady characters, Dejon & Shatoria give great service, Dejon even helped me find a unit close to the entrance and elevator. One star off for chronically tenant-induced door problems, trash around said door, and roaches on the first floor. Do these folks think illegally dumping their trash is free? Yet despites the cameras clearly showing whodunnit and fines automatically paid by the on-file credit card, they keep doing it. Management does keep cleaning up after but it is an annoyance."

"Everything was great! We got into our unit with ease, the building is air conditioned which is great on a hot day like today. I'm glad we chose them to house our items!"

"Nice clean facility."

"Sandra has been very helpful. GREAT CUSTOMER SERVICE. Will recommend Life Storage"

"Please DO NOT rent a storage unit at this place until you read a review indicating that they have provided additional moving carts!!! It is a three story facility with over 100 storage bins with only ONE moving cart to facilitate moving things in and out. I understand that they had three at one time, one for each floor before two got stolen, which is STILL way too few for tge size of the facility and all the activity taking place. Very frustrating! Find a better place and don't waste your time."

"Dejon and Nikki were extremely helpful. Thank you guys!"

"Antwan made everything super easy for us."

"Store needs more dollies but everything else was seamless!"

"VERY GOOD!!!!!"

"Katie was spectacular! Very friendly and informative. She was extremely patient and accommodating. She was a joy to meet."

"Very good experience. Very clean and appears to be very secure..... and excellent service"

"Fantastic customer service"

"Love this storage place Antwuan Was so professional and nice and answer all of my questions with no problem. Showed me to my unit and the nearest door available. Storage unit was clean and at perfect climate for a climate control unit. Will definitely recommend to others :)"

"Katie and Antwuan were very helpful and attentive throughout the entire rental process. The facility and office are clean and well-kept. I had a very pleasant experience and look forward to doing business with this location now and in the future."

"Very nice staff and clean building."

"Antwuan was very helpful. He was fast and very precise about the details on my unit ! I left extremely satisfied with the service at this location!!"

"The property is clean and the staff on site are very helpful and accommodating."

"This is a really nice self storage facility. Brand new, climate control and very clean. It’s located close to I285 on Cascade Road. I use the copy machine, wireless internet and the conference room for my business. I use this Life Storage as my office and my warehouse. Thank you Antwuan for the great service."

"Convenient location on Cascade Road. Loving the ability to receive Amazon packages with the lockers there. Also, the free conference facility and work stations are nice to have. Plus it’s on the way to Chick Filet down the street"

"Very happy to say that I am the first customer at Life Storage #962.The manager, Antwuan, is not only personable, but professional as well. He was very patient with me while trying to decide what unit would fit my needs, and very helpful with some of my items since the elevator is not on as of yet. I have used Public Storage on a number of occasions, they need to elevate their business in order to compete. Thanks so much Life Storage I’m sure my things are safe."