Self Storage Facility near West Cascade in Atlanta, GA 30331

"Eboni has great customer."

"E oni was A1"

"Outstanding Staff. Excellent Facility. Use this location; you'll be glad you did. A+++++ Service."

"Eboni and her team at this location have provided such great service to me as a unit owner. I lost my mom at the end of 2021, as I worked my way through things Eboni and staff were so empathetic and understanding in helping me in storing my mama’s belongings. The team never became impatient with me, and held my hand literally and figuratively. The experience made me feel my mama’s stuff was safe, secure and well taken care of. Eboni and her team deserve a raise for providing exceptional service. My heartfelt thanks to the team at the Cascade location. I refer anyone I know to that location only lol."

"I had a wonderful experience at life storage with Eboni she is such a great person with a beautiful spirit she helped me out and got me exactly what I needed I got a good space for my things thank you Eboni"

"Everything was great I would recommend this place"

"Thank you Shavonne for a wonderful lifrstorage experience."

"Eboni really helped me and I would most definitely recommend this storage unit to my friends and family!!"

"Eboni was helpful, curious, very very professional. Thanks beautiful"

"eboni help me get into my space when i lost my keys."

"Shavonne was very helpful. She need a billion dollar raise!"

"Shavaonne was wonderful to work with! She was so nice and mad the experience easy for us"

"Eboni thank you for helping me with my move in"

"Sha'Vonne saved me a big headache while navigating my move from Savannah to Atlanta. She was accommodating and understanding of my mental overload with making an intrastate move. Happy to have my items stored at Life Storage on Cascade. Nita"

"It was an easy and professional process."

"Thus location made everything that could be stressful, a breeze. Ebony is both personable AND professional. The place is also neat, clean and secure. Thanks Ebony!"

"Eboni was always very helpful and pleasant anytime I had to come to my unit"

"I’m only giving this location a 2 star because of how nice Eboni was because I really want to rate it 0. My things were stored here over 10 mos. I became sick about the 3rd month of having the storage so I became behind 2 mos the be exact. Once I back on my feet I paid over 1000 to get back in my storage. Upon opening it I instantly realized things were missing. Eboni was right there with me because some reason my locks were changed and had to be cut off. Unfortunately I had no Choi but to leave my stuff there because I was unable to move it. Now that I have move into my place so much of my stuff is missing. They took what they wanted and left the what they didn’t I am so hurt because there was a jewelry box that belonged to my mother. I was given the jewelry box when I was 6 after she passed I’m now in my 40s I’m sure this has happened to several people if they know it or not. I just so happen to come back for my stuff. The store district manager has yet to call me back"

"Easy unloading area, very nice and bright."

"The front desk was so nice and helpful. Very friendly and easy to talk too"

"Very clean and bright. The attendant was extremely helpful. Very easy to navigate the building. It is very appealing outside. Easy for unloading."

"The attendant was very helpful! Very bright and clean. Definitely worth the price."

"Extremely safe and large unloading area. Elevators close by and plenty of carts."

"The attendant was helpful and amazing to work with! The space is clean and bright."

"Great, clean space. Very easy to drop off and unload. Attendant was very friendly and helpful."

"Eboni helped us have a smooth move"

"Friendly service, Sha’Vanne was very helpful and made the process effectless"

"Had significant issues reserving two units via customer service number. Shavonne at the Cascade location resolved my issue with the cust service rep on the line. Shavonne was courteous, efficient and very professional. Will be sure to tell my friends and family to consider this location."

"Shavonne has great customer service!! And Ebony personality is great!! These ladies showed me they work as a great team to make their customers feel secure with renting at this facility!!"

"Eboni was great"

"Ebony was great and very helpful"

"Eboni thanks for a easy move"

"The two young ladies at this facility are amazing!! They have such great personalities!! The vibes are great and they made me feel so comfortable renting at this facility!! Shavonne has great customer service and answered all of my questions!! I would highly recommend these two ladies and this facility!!"

"Quick fast and great customer service!"

"Good customer service and the facility is clean and organized."

"Eboni help me move my space to the front so I can feel more comfortable."

"I was very pleased with the service I received from the lady ShaVonne. She was very nice, professional, and helpful. Keep up the good work over there 😊"

"Shavoone was very helping me pick the right storage unit. I will go back to her locate if I ever need a unit again"

"Shavonne she very good help I appreciate you thank you ."

"Thanks for all your help today"

"Eboni was is very professional"

"The receptionist Shavon was very helpful and knowledgeable about the storage unit. She very polite and helpful. I am recommending this storeage location to my girlfriend moving from Charlotte North Carolina. Thanks for everything Shavon"

"Eboni was very helpful thanks for your help"

"Eboni was great"

"Great service and workers are friendly and helpful!"

"I love this location ! She is very welcoming and she is ready to answer any questions I have . Shavonne has the best customer service I’ve seen in a long time ! She always has a positive attitude ."

"Absolutely the best service I’ve had in a while! I would highly recommend this storage to others. Great pricing ! ShaVonne is amazing and her customer service skills are top tier ! Definitely made an impact on me renting, very helpful !"

"Very informative, very helpful, and very pleasant to talk to. Will definitely recommend!"

"It a great service I was help by a great young lady no wait on and out will rent again thanks you for great customer service"

"Eboni gave great customer service and I thank you for your help"

"Ms.ShaVonne is the best i love her and she's very professional"

"My experience with employees Sha'vonne and Eboni at Life storage was nothing but great. They assisted us with getting the Size storage we needed and with supplies to make our move easier."

"Highly Recommend! Shavonne Had Excellent Customer Service & Very Helpful Though Out The Process !"

"The staff at this location was super helpful and the facility was very clean. The front desk attendant, Shavonn, was very sweet and explained the process very thoroughly...GREAT customer service. I would recommend this location, as it is also conveniently located."

"Love the facility. Very professional, and friendly atmosphere."

"The best experience I have had with a storage property. The location is very convenient and safe. Very good customer service and communication. I will be back if needed"

"Shavonne did a great job helping me with my storage unit ! Thank you so much, great services."

"Great experiences great start thank you Eboni great work"

"I want to thank Ms. Sha’Vonne and Ms. Eboni for their great customer service! They both were very helpful and made my process very easy!!"

"Thank you Eboni and shavaun for all your help!!"

"Eboni gave us great customer service I recommend this facility to all of my friends and family"

"Eboni is a good person she helped me out a whole lot really appreciate you"

"Ms. Ebony has been amazing! I highly recommend"

"I was having trouble with my gate code and Eboni saved the day. Thanks for all your help."

"Eboni was so nice and very helpful"

"Eboni had great customer service glad I close this facility"

"The representative provided essential and analytical information."

"Location is cool, access is easy, employees are nice but the amount for the small space I have is ridiculous"

"Eboni was very helpful and if I ever need to store my stuff I will always use life storage"

"My storage unit was very clean and accessible! The store manager Eboni was communicative and very friendly and helped me get my stuff in order!"

"The store manager Eboni was very helpful since the day I moved in! Great customer service!"

"Eboni was Polite and patient and explained everything I needed I will be using this facility again"

"The employees were very nice and helpful. I would definitely use this particular location again"

"Eboni was delightful. She was patient and professional. She is breath of fresh air."

"Eboni was real welcoming and professional"

"Great experience"

"Always a nice clean facility. Eboni is always there to help and answer any questions. Customer service is always with a smile"

"Went to my storage today and as always Eboni greeted me with a smile. She is always professional and courteous"

"(Eboni) She is something else"

"Eboni Copeland is so warm and welcoming! She made the starting process painless. She’s a keeper!!"

"Ms Eboni Copeland is the best. Life Storage needs more representatives like her"

"Eboni was excellent and very friendly... definitely feel great with her service."

"Eboni was very pleasant. I recommend this place to everyone."

"This was the best customer service I have ever received she was so pleasant and with a smile I thank you so much you have a great day thanks Eboni"

"Thanks Eboni for your help."

"Eboni stayed after hours for me and very helpful thanks for all your help"

"Ebony had great customer service thanks so much"

"Eboni was awesome and extremely helpful"

"Last week, I made a reservation with life storage and the online experience was pretty easy. Upon arrival, I was immediately greeted and walked through the reservation process. Eboni, the store manager was very efficient and friendly. I was in and out in about 30 minutes, paperwork and walkthrough included."

"Very Nice Attitude great customer service"

"Eboni was extremely helpful. She was very professional and very knowledgeable. I would absolutely recommend this unit to anyone else."

"Cavour took the time out to make sure our account remained in tact. Excellent Good Customer Service!"

"Eboni was very helpful"

"Eboni was excellent , Wonderful, great,the best."

"Eboni has great customer service and she’s super sweet"

"Eboni the best"

"Great customer service hats off to Kavour"

"They go above and beyond to help you with all your needs, choose life for your move you won’t be disappointed!!"

"Eboni at life storage on cascade was Amazing. She was full of life and of course great customer service . Thanks for welcoming me at a customer at life storage !!"

"Eboni was great help"

"I OWN TWO BUSINESSES AND I AM BIG AT GREAT CUSTOMER SERVICE. THAT IS MOST IMPORTANT TO ME WITH RESPECT TO MY EMPLOYEES. I HAVE HAD STORAGE PLACES FOR YEARS AND I MUST SAY THAT EBONI COPELAND, IS THE ABSOLUTE BEST IN CUSTOMER SERVICE, HER ATTITUDE, PROFICIENCY, PROFESSIONALISM AND SHE IS ALWAYS PLEASANT, MAKING YOUR VISIT ENJOYABLE AND THAT IS THE LEAST I CAN SAY."

"Eboni help us out She was very courteous to my wife and I"

"Eboni was very pleasant thanks for your great customer service"

"It was a pleasant experience at life storage Eboni the store manager was very Patient and pleasant we really appreciate your customer service"

"Eboni was very helpful"

"Ebony Copeland is the BEST, BEST, SUPER Manager you have!"

"Ms.Eboni has great customer service, keeps the store clean, and will work with you on anything you need to be worked with."

"Very friendly great customer service and attentive."

"Eboni has great customer service thanks for all your help"

"I rented a unit this week. The process over the phone and the subsequent completion of the process in the office was seamless. Special thanks to Eboni. She is a true professional."

"Great customer service!"

"The Manager Ebony was very helpful. I was coming to get a storage unit but the prices were a little too pricey for my liking but she recommended a smaller unit for a better price and ill be moving into the unit 9/1/2022. Thank yall soooo much!!!"

"I was having a terrible day and was excepting the same ol bad customer service bs as every other place since covid hit. However Ms Ebony was an absolute delight. She not only helped me get everything I needed but I got to vent about my issues for a sec lol"

"Very clean and organized. Customer service is amazing. Ms Ebony was just a complete delight to work with. Keep up the good work."

"Eboni had great customer service she helped me with an a timely manner I really appreciate her."

"The clerk there was very helpful and courteous"

"It's clean and accessible. However they went up on the rent only 4 months in from $220 to $270 for a standard space. The agent called me exactly one day after the bill was due and informed me of a late charge. I get they didn't have to call at all, but why not call me before the bill is late? I mentioned this to the agent and she was very agitated. Then she charged me for an eviction fee of $100+, mind you I was 2 days late at this point. I guess out of spite. Will never use this place again."

"I would like to thank Shatoria for her work ethic’s the weekend of 6/16/22. I must say great costumer service with a smile goes a long way. She went out of her way to help with a issue that would have caused more stress than needed. The computer was down which caused a few mishaps, but she made sure we the customer’s were taken care of to the best of her ability. She definitely deserves an award of acknowledgment after she handled a person with a disability with concern and laughter. Thank you Shatoria for not being rude, but understanding . Yes ma’am I know you explained it to him 20 times."

"Shatoria was very polite and has very great knowledge about this store i recommend storaging here."

"Excellent customer service"

"Eboni was very helpful and pleasant"

"Eboni is a blessing thanks for everything"

"Eboni has great customer service thanks for your help"

"Ebony was caring and exemplified great customer service. She is very connecting and an active listener to her customers."

"Shatoria was very professional and helpful. Shatoria represents life storage and is a blessing to the company."

"Shatoria was very helpful. She had great customer service and answered all the questions I needed assistance with. I recommend choosing Life Storage on cascade road. Great customer service and a smile!!!"

"Eboni was a great gave great customer services was very through. She answered all questions and very friendly. She greeeted with a welcoming smile."

"Eboni was a wonderful manager. She has great customer service all smiles she helped me wen needed she was wonderful"

"Eboni was the best!!! Great customer service!"

"I reached out to the facility for some info on my business renting a unit and Dejon was very informative and helpful with assisting me with the details on a unit with them. I definitely recommend them to anyone lol looking."

"Wide and tall elevators to get your items to your destination."

"LifeStorage is the best company compared to previous storage units I used (aka Uhaul). But the knowledge and professionalism from Shatoria was the best part! She answered all of my questions, reviewed the terms of my lease agreement thoroughly and most importantly greeted me with a smile! Your company is truly only as great as the employees! Thank you for a smooth and stress-free transaction."

"LifeStorage is the best company compared to previous storage units I used (aka Uhaul). But the knowledge and professionalism from Shatoria was the best part! She answered all of my questions, reviewed the terms of my lease agreement thoroughly and most importantly greeted me with a smile! Your company is truly only as great as the employees! Thank you for a smooth and stress-free transaction."

"DeJun Pope was the best. He was very patient and knowledgeable. He showed me what I reserved and what was available without any hesitation. We even had gotten back to the desk and the one I desired had been booked doing their new rent online feature, and he took me back out to see the other one he could offer. This is my 2nd storage rental from them and this was the best experience. I appreciated his time and he is truly an assest to life storage cascade and should be accommodated. 😆Thanks a lot Mr. DeJun."

"I reached out to the facility for information regarding opening a new account. Mr. Pope was knowledgeable in the process, offering whatever assistance and incentives he could find to aide in this process. Making it a smoother process than previous facilities I spoke with. Will be recommending to others looking for storage solutions as we complete our own journey. Thank you again for all of your help."

"Clean, well maintained, spacious, and mover friendly."

"I was very impressed with the facility & the agents professionalism during my admission. Initially I wasn’t prepared to sign a contract so the unit was reserved hassle free. The next day the facility was open promptly on time as scheduled & ready for business. The agent, Shatoria was very helpful in what size unit to select and very knowledgeable in review/discussing the terms of the contract. Facility is convenient to I-285 & - I-20 as well."

"Shatoria was a great help, she help me understand my charges as well as the contract. I was coming in hot but she was able to calm me down and get to the solution."

"Good location, no shady characters, Dejon & Shatoria give great service, Dejon even helped me find a unit close to the entrance and elevator. One star off for chronically tenant-induced door problems, trash around said door, and roaches on the first floor. Do these folks think illegally dumping their trash is free? Yet despites the cameras clearly showing whodunnit and fines automatically paid by the on-file credit card, they keep doing it. Management does keep cleaning up after but it is an annoyance."

"Everything was great! We got into our unit with ease, the building is air conditioned which is great on a hot day like today. I'm glad we chose them to house our items!"

"Nice clean facility."

"Sandra has been very helpful. GREAT CUSTOMER SERVICE. Will recommend Life Storage"

"Please DO NOT rent a storage unit at this place until you read a review indicating that they have provided additional moving carts!!! It is a three story facility with over 100 storage bins with only ONE moving cart to facilitate moving things in and out. I understand that they had three at one time, one for each floor before two got stolen, which is STILL way too few for tge size of the facility and all the activity taking place. Very frustrating! Find a better place and don't waste your time."

"Dejon and Nikki were extremely helpful. Thank you guys!"

"Antwan made everything super easy for us."

"Store needs more dollies but everything else was seamless!"

"VERY GOOD!!!!!"

"Katie was spectacular! Very friendly and informative. She was extremely patient and accommodating. She was a joy to meet."

"Very good experience. Very clean and appears to be very secure..... and excellent service"

"Fantastic customer service"

"Love this storage place Antwuan Was so professional and nice and answer all of my questions with no problem. Showed me to my unit and the nearest door available. Storage unit was clean and at perfect climate for a climate control unit. Will definitely recommend to others :)"

"Katie and Antwuan were very helpful and attentive throughout the entire rental process. The facility and office are clean and well-kept. I had a very pleasant experience and look forward to doing business with this location now and in the future."

"Very nice staff and clean building."

"Antwuan was very helpful. He was fast and very precise about the details on my unit ! I left extremely satisfied with the service at this location!!"

"The property is clean and the staff on site are very helpful and accommodating."

"This is a really nice self storage facility. Brand new, climate control and very clean. It’s located close to I285 on Cascade Road. I use the copy machine, wireless internet and the conference room for my business. I use this Life Storage as my office and my warehouse. Thank you Antwuan for the great service."

"Convenient location on Cascade Road. Loving the ability to receive Amazon packages with the lockers there. Also, the free conference facility and work stations are nice to have. Plus it’s on the way to Chick Filet down the street"

"Very happy to say that I am the first customer at Life Storage #962.The manager, Antwuan, is not only personable, but professional as well. He was very patient with me while trying to decide what unit would fit my needs, and very helpful with some of my items since the elevator is not on as of yet. I have used Public Storage on a number of occasions, they need to elevate their business in order to compete. Thanks so much Life Storage I’m sure my things are safe."