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3333 N. Buckner Blvd.Dallas, TX 7522810.2 Miles Away
Customer Reviews - Life Storage #8118, Dallas
We at Life Storage want to maintain the best storage facilities in Dallas, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Excellent customer service I had no problem with renting the unit and getting my things settled at the property, The Sm Waylon made the experience very easy and pleasant I will definitely be recommending the storage property to my family."
"I rarely need to move ,but when I do I always go here to this location is the best one to me ,the staff is very helpful and friendly and they always have carts to help with the heavy loads . Highly recommend ask for Diwaylon tell him I sent you"
"I recently rented storage from this place to store items for my school events. I reserved online the day that I wanted to move in. The store manager Diwaylon was extremely helpful. He took myself and my staff member directly to our storage and event assisted in helping us move in. Since I purchased the rental space without ever seeing the location, I was a tad bit disappointed with my specific storage unit. HOWEVER, Diwaylon's great costumer service made me realize it wasn't a big deal. I am very big on how people treat costumers. It's because of his service, I will stay. THANK YOU"
I recently moved homes and need a place to put my things lucky this place was close enough to for me so next day I call and go check out my the place see if I like it and it’s pretty big didn’t expect it to be bigger on the inside but overall it’s nice the manager showed me around
"Was in the area looking for storage and I stopped by this location to ask about storage sizes and prices and i must say the Store Manager Diwaylon was very polite and helpful, Now I can better proceed forward."
"Only reason I'm giving it 4 stars 🌟 is because of Jennifer. I came on Saturday and their hours listed on the door are 8:30am-5:00pm on Saturday's. I arrived at 3:58pm and they were closed. I lost my original reservation, time, and gas because of that. Luckily I was able to find another unit close to the size I needed Jennifer was amazing. She is so nice and friendly. She really redeemed the place and made everything worth it."
"Store Manager Jennifer Simien was great. She was very helpful and had everything ready for me to move into my unit including a lock. He went above and beyond to make sure that I would have no problems. I recommend this storage site for anyone who needs it."
"I am super thankful that you’ve got some new management now. Jennifer has been really helpful and friendly! She’s getting this place back to where it needs to be! Going above and beyond to help! So thank you Life Storage, and Jennifer for the wonderful customer service I received and bringing this place back to life."
"This place is wonderful! Casey was incredibly helpful and personable- I really enjoyed his service! They are affordable and even let you rent a truck for no charge upon move-in! I am super impressed with everything about my experience!"
"Diwaylon helped us out while we where trying to figure out how to get storage due to the having to store items damaged by the flooding from the pipe damage caused a few weeks ago, The manager has resolved a major worry for us and I'm quite thankful"
"Diwaylon was very professional and informative, he got everything done in a timely manner, and gave us the most easy to understand instruction. I couldn't be happier with this being our choice in storage.
"I would like to send a shout out to Diwaylon.
He works for Life storage and was so very helpful.
He actually came out and assisted me with my needs.
Thank you so much, I really needed it help and you went above and beyond.
"I was only a customer for a few months. While I appreciate Whalen....he was great: honest, good follow through, be careful of dealing with Casey. Casey presents a good face, but I had him change his story on something with me and it left a very bad taste in my mouth. I'm happy not to need their services any longer."
"Diwaylon was a huge help! He's great to work with. The storage was clean, and the rental paperwork was fast and easy! I feel very secure every time I've entered the property, and know my storage unit is protected."
"Diwaylon was amazing assisting me with getting my storage unit! Im the midst of this pandemic he managed to greet not just myself but everyone I saw him help with kindness and patience. The storage prices are great and you get one month free. If you call do not get an immediate just know Diwaylon is on property helping others. Please wear a mask which is required for Dallas, TX."
"Was in need of additional spaces while trying to figure out what to with our extra furniture, the office team made the hassle of getting more units as effortlessly as possible I am truly thankful for Diwaylon and Casey"
"I have been a long standing customer with Life Storage. Anytime I have an issue, wether it be an issue with online payment, resetting my password, automated payment system, you name it - Diwaylon always goes above an beyond to resolve my issues. He is very professional and helpful while maintaining great calm under pressure. I am always greeted with a smile and by name, both over the phone and in person. I appreciate his service and would want someone like Diwaylon to work with/for me some day."
"I have been a long standing customer with Life Storage and anytime I have an issue, wether it be an issue with online payment, resetting my password, automated payment system, you name it-Diwaylon always goes above an beyond to resolve my issues. He is very professional and helpful while maintaining great calm under pressure. I am always greeted with a smile and by name both over the phone and in person. I appreciate his service and would want someone like Diwaylon to work with/for me some day!"
"I was pleasantly suprised of the level of customer service that was displayed upon arrival. Me and my wife were just looking for boxes and packing items for our move into our new home. Diwaylon the manager was very helpful and asked what type of items were we looking to pack as he suggested the size boxes I would need. Most places don't take that level of concern and it was well welcomed."
"Weve had storage units at this facility for years, and we've always received excellent service. I recently lost my keys to two storage units, and was not sure how I was going to get into them. Casey not only helped me get into both units quickly (under 3 mins each), but also made sure I had replacement locks before I left. Friendly service and fast solutions are the norm."
"I was directed to the Plantation location after speaking with Michelle at the Harry Hines location. Michelle was beyond helpful because she guided us to the best location to serve our needs. When we arrived at the Plantation location, Diwaylon was incredibly helpful and knowledgeable about the properties and the units available for rental. He showed us our options and made it very easy to get signed up. After this experience with more than one employee of Life Storage at two different locations, it is clear that the company takes education of their workers seriously and value customer service. We forgot something on the property and Diwaylon immediately called us to let us know. We are very pleased with their customer service!"
"There is no way to contact their corporate office about any issues you have here. The "manager" is rude and ineffective. The emails they do send are "do not reply" and there is no way to contact them other than by phone if they happen to answer. They completely lied about trying to contact me. Take your business elsewhere - there is no shortage of storage space in this area."
"Great service and great prices. They were so helpful!
Originally I wanted a 5x10, but they said they were out so I got a 5X12, turns out when I got there they had a 5x10! I was so thankful.
I would recommend to anyone."
"Diwaylon Bolden is one of the most fantastic Associate Managers I have ever met. His politeness and knowledge goes way beyond the norm. I arrived with a close friend who was helping me move my belongings into storage and the first thing he did was to notice I am a Male to Female Transgender person and addressed me as "Ma'am", "she" and "her". His knowledge of the property which was VERY CLEAN and well maintained was outstanding. He explained everything in detail and located a very nice and very clean 5 X 5 storage room very close to the loading elevator. As far as I am concerned Life Storage and it's employees go far beyond the expected. Personally I think Diwaylon Bolden deserves a raise and a good pat on the back and a good firm handshake from his upper management. Hats off to a Great business and their employees. If anyone ask me if I know of a good place to store their belongings my one and only answer will be>>> LIFE STORAGE!!!!
"Diwaylon Bolden did an amazing job for us and our company!! We will be sure to ask for him any time we need anymore storage units for our company!! Thank you Mr. Bolden for helping us so much today!!"
"Just got a climate controlled storage unit 5X5 on the second floor for $18.00 per month. The area is decent and the storage locker was cleaned and ready for me to start loading it up. The manager came out and introduced himself and gave me the lock for the unit since it wasnt in the locker and he advised me on the location of the elevator and flat bed pallets to help me get items in my locker faster. Overall, a great experience"
"They were so helpful and very patient when showing us multiple storage units. Everything was very clean, looked very nice. Mr. Kasey was really kind and and explained everything very clearly. I was expecting poor customer service since in the past that’s all I’ve received at other storage units I tried checking out, not the same company. But the amazing customer service honestly surprised me. In all honesty, it was probably the best customer service I have ever received. Thank you for your help!"
"I cannot recommend this Life Storage strongly enough. The store manager, Casey Crawford, went above and beyond to help me during my move. Moving is always a difficult experience, but Casey made it as enjoyable and painless as possible. The prices are completely reasonable and management is EXCELLENT. I will recommend this storage facility to everyone I know. 5 stars!!"
"The store manager, Ralph, is extremely knowledgeable and helpful. He managed a couple of scheduling mistakes that I made with grace and helpfulness. Customer service is fully understood by this kind gentleman."
"Expectations Met. Some mix up on storage assignments initially but the end result worked out in my favor.
If the outside entry door was repaired, then I would have rated higher. The door is far too heavy and too hard to open, especially since it does not stay open."
"Helpful sales associate, very affordable prices and clean unit, yay! However, the fact that you close at 8pm is frustrating (I would prefer 24 hour access to my unit). Also, there is only one dolly for the building I am in and when I was moving in, it was in use. Would be much more helpful to have multiple dollies for customers. Thanks for considering my feedback!"
"I got there right when you were closing and still waited and helped me out with no problems and was very nice and respectful. We had just moved from units that had flooded and ruined a lot of belongings so it was a relief getting the great service and a clean good unit! Thanks "
"This is an excellent facility with great people. They always were responsive to my inquiries and needs. I was not expecting to receive such great service. They are to be commended. I would recommend this storage property to all."
"Everything about my experience and service with Uncle Bob's [Life Storage] has been fantastic. After struggling with other rental places it was a breath of fresh air to find a place that fit all my needs and with a service that had me leaving with a smile!"
"The only issue was that I could not get a hold of the associate on site for about half a day. I kept calling and had no luck until I called your corporate number and had that person contact the associate's cell. But other than that it has been very easy and he was wonderful to work with."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8118, we offer great property security systems and clean, affordable storage units to rent for the residents of Stemmons Corridor, Oak Lawn, Uptown, Bluffview, and other neighborhoods in Dallas, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 6:00 pm
Tuesday: 6:00 am - 6:00 pm
Wednesday: 6:00 am - 6:00 pm
Thursday: 6:00 am - 6:00 pm
Friday: 6:00 am - 6:00 pm
Saturday: 6:00 am - 6:00 pm
Sunday: 6:00 am - 6:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental