*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Jackson, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"We rented our unit as a result of a fire in our apartment. We really only needed the unit for a few weeks while we dealt with the fallout of that crisis. We would have greatly benefited from a week-to-week rental scheme as opposed to the month-to-month scheme that we were using.
If possible, offering that kind of flexibility would have helped us deal with our short term needs in a more effective/efficient way."
"Overall, the process was sufficient. The associate was about 10 minutes late that morning but we were in no hurry.
The main 2 issues I had are: 1) the website didn't state that I needed to get homeowner's insurance when I was determining the price estimate. 2) when I stated this issue to the associate of not mentioning this, the associate failed to mention or ask me if I had homeowner's insurance that would cover it. She proceeded to sell me a policy through your company which I'm sure benefits Life Storage more than helping me.
It wasn't until I called my insurance company to see if they offered a rider to my current policy that they told me my stuff was covered.
I contacted Life Storage and they told me what I needed to submit.
The more I think about it, I should have asked for a refund for the payment since I was covered. I'm getting more aggravated by the minute."
"Everything was great but I never had to time to put my auntie's items in storage due to a medical emergency. Therefore, I had to closed the unit which I never used."
"I’m a second time renter. Both of my experiences and expectations were great. Nice, clean, and very secure place. I always felt safe when visiting. If ever needed again I will be back!"
"The office clerks/managers were simply the BEST. I had a peace of mind knowing that my things were safe and I appreciated the assistance on the part of those working there. Thanks for a great experience and II will definitely recommend Life Storage to others looking for a safe, clean place to store their things. Once again, Thank you"
"I have used your storage facility for the past 5 years for small and large storage. I have been pleased every time I guess that's why I keep coming back...lol. Your staff are always pleasant eager to assist me with my needs and even make suggestions that will make my time there better. Even though the name has changed I know that the quality your provide will not. "
"I feel that Uncle Bob's is a great storage facility mainly because of The super nice staff, the location, & the fact that Uncle Bob's is very clean & safe. "
"Carissa is a fantastic sales women!! She helped me too get everything I needed for my move! Everytime I come into the facility she greets me with a lovely smile I love coming to Uncle Bob! It's hard to find workers who love there job and are full of happiness !! Keep up the good work "
"The property manager Kim has always been great and very attentive and helpful with everything I ask or need every time I call or come in everyone is great!! I love the customer service here"
"1. The hallway lights on the floor I had my unit (3rd) went dark too quickly and I often had to go down the hallway and wave my arms to get them to turn on.
2. It would be nice if there was a bathroom in the bldg available 24/7."
"We were pleased with Uncle Bobs and the staff went out their way to make sure we was happy. Overall I was extremely pleased. Although our couch leather was destroyed during our stay, we learned next time to cover it up instead. I cant complain. "
"Every communication with associates resulted in misinformation. Contract information given was not the same when paperwork processed. Truck reservation was 1) not made 2)2nd time needed to change date, date was not changed 3) truck not at the location we were told it was at 4) windshield wipers in poor condition 5)gas tank needle to not go to full after topping off gas tank..."
"Uncle Bob's Storage could write the manual on customer service. I've truly never experienced a store that with each representative I dealt with the service was excellent and informative. From renting the unit, to reserving the truck, to getting the truck...everyone was friendly, prompt, informative! I believe I had the opportunity to communicate with 4 associates and all were excellent.
They anticipated my needs and made suggestions to assist in my decisions. Thank you for an excellent experience."
"I was amazed at the genuine concern and care the associate gave to us. Everything was explained and she was warm and friendly and VERY HELPFUL. I am glad I got this chance to tell you how pleased we are that you take such care to hire such employees as this. She is truly an asset to your company."
"this was my first time every using a storage but I have heard some bad stories. My experience was absolutely the best service & the location was neat & the staff at both locations was great I stored @ one location & rented the truck from one of your other location the staff was great customer service."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Life Storage in Jackson sells the boxes and supplies you need for your move. Get free shipping to your home or save 20% when you pick-up at the store!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8128, we offer great property security systems and clean, affordable storage units to rent for the residents of Pear Orchard Park, Northpointe, Pocahontas, Sand Hill, and other neighborhoods in Jackson, MS. Call us with questions, reserve online, or click here to compare other storage units in Jackson.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
