Customer Reviews - Life Storage #8128, Jackson
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We at Life Storage want to maintain the best storage facilities in Jackson, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Jackson (#8128)
4.73 out of 5
based on 31 of our most recent Reviews
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5.0 out of 5
"I’m a second time renter. Both of my experiences and expectations were great. Nice, clean, and very secure place. I always felt safe when visiting. If ever needed again I will be back!"
April 23, 2019
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5.0 out of 5
"The office clerks/managers were simply the BEST. I had a peace of mind knowing that my things were safe and I appreciated the assistance on the part of those working there. Thanks for a great experience and II will definitely recommend Life Storage to others looking for a safe, clean place to store their things. Once again, Thank you"
April 23, 2019
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4.8 out of 5
"Liz, the manager, is a real asset for your company. A terrific manager!"
September 23, 2017
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- Christine from Jackson, MS
5.0 out of 5
"Very nice employees and clean willing to always to helpful "
August 28, 2017
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5.0 out of 5
"I'm so happy I chose Life Storage. Liz is the best. She was so helpful. Thank you Liz"
July 02, 2017
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- Dongela from Ridgeland, MS
5.0 out of 5
"I have used your storage facility for the past 5 years for small and large storage. I have been pleased every time I guess that's why I keep coming back...lol. Your staff are always pleasant eager to assist me with my needs and even make suggestions that will make my time there better. Even though the name has changed I know that the quality your provide will not. "
February 24, 2017
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5.0 out of 5
"Darrell & Marissa is the greatest @ my location...They go above and beyond!
"
February 18, 2017
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- Elizabeth from Jackson, MS
5.0 out of 5
"I feel that Uncle Bob's is a great storage facility mainly because of The super nice staff, the location, & the fact that Uncle Bob's is very clean & safe. "
November 15, 2016
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5.0 out of 5
"Carissa is a fantastic sales women!! She helped me too get everything I needed for my move! Everytime I come into the facility she greets me with a lovely smile I love coming to Uncle Bob! It's hard to find workers who love there job and are full of happiness !! Keep up the good work "
September 22, 2016
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5.0 out of 5
"Kim the manager was perfect and Donna you need more like them kudo to them"
June 23, 2016
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- Cloretha from Tougaloo, MS
4.4 out of 5
"You all are doing a good job. Keep up the good work.
Tkank You!
"
June 04, 2016
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- Vaneque from Dumfries, VA
4.8 out of 5
"The property manager Kim has always been great and very attentive and helpful with everything I ask or need every time I call or come in everyone is great!! I love the customer service here"
April 20, 2016
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- Robert from Los Angeles, CA
4.2 out of 5
"1. The hallway lights on the floor I had my unit (3rd) went dark too quickly and I often had to go down the hallway and wave my arms to get them to turn on.
2. It would be nice if there was a bathroom in the bldg available 24/7."
March 23, 2016
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5.0 out of 5
"The staff is always super friendly when I come in. Love them."
November 07, 2015
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5.0 out of 5
"I have used this location of Uncle Bob's [Life Storage] before and have always been extremely pleased with the facility and the employees!"
August 27, 2015
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4.4 out of 5
"I can't believe the cleanliness of the facility! That sold me totally"
May 04, 2015
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5.0 out of 5
"My monthly rate was a little expensive. My items stayed clean and dust free. I was very pleased with everything. "
April 24, 2015
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3.7 out of 5
"Interior door has a key lock but is always propped open. Also, trolleys and carts need updating"
April 01, 2015
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- R. Brit from Vicksburg, MS
4.7 out of 5
"Kim was informed, personable, and quick as I entered the unit for the first time."
March 29, 2015
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4.8 out of 5
"Ebony was very helpful with helping me with my storage needs."
January 26, 2015
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5.0 out of 5
"Kim - the store manager was delightful to work with every time! She is your best asset!"
December 23, 2014
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- Cardolyn from Jackson, MS
5.0 out of 5
"We were pleased with Uncle Bobs and the staff went out their way to make sure we was happy. Overall I was extremely pleased. Although our couch leather was destroyed during our stay, we learned next time to cover it up instead. I cant complain. "
June 29, 2014
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2.3 out of 5
"Every communication with associates resulted in misinformation. Contract information given was not the same when paperwork processed. Truck reservation was 1) not made 2)2nd time needed to change date, date was not changed 3) truck not at the location we were told it was at 4) windshield wipers in poor condition 5)gas tank needle to not go to full after topping off gas tank..."
May 29, 2014
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5.0 out of 5
"Whitney and Kim are awesome and they very knowledgeable of their Jobs they make the place warm and outstanding "
March 12, 2014
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- Michelle from Raymond, MS
5.0 out of 5
"Uncle Bob's Storage could write the manual on customer service. I've truly never experienced a store that with each representative I dealt with the service was excellent and informative. From renting the unit, to reserving the truck, to getting the truck...everyone was friendly, prompt, informative! I believe I had the opportunity to communicate with 4 associates and all were excellent.
They anticipated my needs and made suggestions to assist in my decisions. Thank you for an excellent experience."
February 28, 2014
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4.2 out of 5
"We've used your boxes a number of times for packing and moving items, and your prices are quite fair. It's a pleasure doing business with you."
February 27, 2014
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5.0 out of 5
"I love that the employees are courteous and helpful each and every time that I come in. I have absolutely no complaints. Keep up the good work!"
February 27, 2014
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5.0 out of 5
"The rental process was very easy and the associate was very nice. Also rented a rental truck with no problems. Great job!!!!"
February 27, 2014
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5.0 out of 5
"I was amazed at the genuine concern and care the associate gave to us. Everything was explained and she was warm and friendly and VERY HELPFUL. I am glad I got this chance to tell you how pleased we are that you take such care to hire such employees as this. She is truly an asset to your company."
February 27, 2014
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4.4 out of 5
"I love that I always feel safe when I visit Uncle Bob's especially when no one is onsite. "
January 02, 2014
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5.0 out of 5
"this was my first time every using a storage but I have heard some bad stories. My experience was absolutely the best service & the location was neat & the staff at both locations was great I stored @ one location & rented the truck from one of your other location the staff was great customer service."
November 26, 2013
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