Self Storage Units in Gloucester, MA

"I stopped at your Gloucester location to get information on your services. The representative Alicia I spoke with clearly and concisely explained all your services and was able to address all of my questions and inquiries with ease. She was friendly and professional, and it was a positive overall experience. Outstanding customer service."

"Alicia is an incredibly friendly helpful person to work with."

"Been a customer for several months. Place is clean and staff are friendly and helpful. I highly recommend this storage facility."

"The whole process from my first phone call through selecting and renting the unit was seamless. Thanks to Alicia who walked me through the process, answered all my questions and was great to work with. When I left a message, Alicia returned my call promptly. Great customer service goes a long way. I’m very happy with my rental and Life Storage!"

"My experience was perfect! Richard was patient with me and very helpful. I'm satisfied in the size and location of the storage unit."

"Love this place, Staffs are great, perfect location and very professional…recommended to all!!!!"

"Ashley and Alicia made the introduction to Life Storage so easy. The locker we rented is spotless, as was the rest of the facility. We feel very safe there!"

"Great service, love the ladies at the front desk, super friendly and helpful. 10/10 would recommend for hassle free and easy access 24/7 storage that’s also really clean."

"Amazing service, clean facility, super nice and modern, easy to find your way around. + an amazing manager. Made me feel right at home. 10/10 will be using again and will recommend to others"

"Clean storage facility with a number of choices to meet your needs. The staff was friendly and went out of their way to help me find the right size unit, showed me the available units, and got me set up quickly. This is a great, local option."

"This was a generally great experience from the first time I spoke to them on the phone to when we closed out our space. The orchid-loving staff-person at the front desk was both professional and kind, a rare joy of a combination. The space itself was clean and well-lit, with 24/7 access to the facility, good carts of different types, and huge loading doors. This all made it easy to drive right up to the curb cut and wheel our things right out of the space to our vehicle. It was not the cheapest space around, to be sure, but it was convenient and well run and we will use them again for sure if we have future storage needs."

"Very friendly and helpful staff"

"Very friendly staff, Alicia answered all my questions and concerns."

"Great, friendly customer service! Ashley has been a joy to work with. There's lots of places to store things, but why risk going somewhere with inferior service?"

"I rented a 10'x10' unit from September 2022 to the end of March 2023 when I was in between homes. Ashley in the office was very friendly and helpful through the entire process including when I closed my account. I highly recommend Life Storage in Gloucester and wish the staff there well as they continue to provide storage space. Thank you!"

"All good, nice lady on the customer service is a bonus :)"