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2952 Ambassador Caffery PkwyLafayette, LA 705064.2 Miles Away
Customer Reviews - Life Storage #8113, Lafayette
We at Life Storage want to maintain the best storage facilities in Lafayette, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Amazing people to work with! Thank goodness for them being patient and willing to help their customers! I definitely recommend ❤️🤞🏽mrs sheretta is so helpful and held our new keys for a whole month because we drive cross country."
"Ms. Sheretta helped me get into a larger storage unit. She made the entire experience an absolute delight. She was kind and courteous and splendidly efficient. She had a smile on her face from the moment I walked in the door and throughout the duration of our exchange. This in and of itself means the world. These days, you rarely have these kinds of experiences anymore when engaging in business, retail, or customer service endeavors. Most businesses tend to score below par in customer service experiences. That is why I am utterly delighted with my encounter at Life Storage with Ms. Sheretta. It brightened my day and made the chores I have waiting for me a little bit less tedious. Thank you, Ms. Sheretta. And thank you Life Storage for employing such an awesome person. If you ever need a storage unit, I recommend you go see Ms. Sheretta at Life Storage on Pinhook. You won’t be disappointed!!"
"This storage facility is the best I've ever used. All the staff I've talked to have been super friendly and helpful with any questions I have. They also have very affordable pricing and great security. It's always clean and well taken care of."
"Ms. Sheretta was amazing , she fixed us up in just the perfect amount of space we needed within our budget ! She has been so helpful and just a pleasure ! Thank you for caring about the people that come to your store for business , it really shows !! :)"
"Using Life Storage when we don't have any more space in our shop has been a great solution for us and we will continue to use that when the need arises. The office personnel could not be more professional and well-informed if they tried. Keep good staff in your offices like you have been and they'll head off most problems in advance."
"I found the price was fair and reasonable. One time a staff member notified me that they found that I did not latch my lock properly so they put a temporary lock and informed me how to handle that when I went there to properly apply my lock. I was very impressed. Good job!"
"Returning customer Brittany was a delight and very friendly. Great customer service. Ive been dealing with life storage for over 10 years now and Ive never been disappointed. Each time gets even better"
"Came by to get quotes on units. Brittany showed me units I was interested in and also told me about online rates and a rent now program that made everything quick and easy. Everything was in the space and ready to go for my move."
"Came into life storage after having a rough day at an apartment and Brittany helped us out she took a look at the back of the uhaul and told us the exact size we would need and it worked out perfectly she is great at her job the property looked clean"
"Brittany was super nice and polite. I cant in to get my unit in the rain and she gave me her umbrella to use while she stood in the rain. That was such great customer service. She also explained everything to me while I stood inside the unit and she was standing in the rain. She didnt rush through anything or look aggravated at all. We got back to the office and I told her I would not of done that for anybody she told me she loved her job and her customers and she can change a pair of clothes to help someone out. I highly recommend seeing her."
"Victoria was awesome! I came into the facility in desperate need and she got me exactly what I needed. She was super informative, quick, and helpful. She is a great asset to this company. Will definitely continue putting my money here."
"Life storage is 100% anti-military. Refused to take off a late-fee after the card on file was cancelled after having fraud on it while I was out of the country on military duty. As soon as I can move my belongings out, I will be. THIS COMPANY IS ANTI MILITARY"
"Brittany was wonderful helping me out the past couple of days. She knew everything she was talking about the office was clean and space was clean and maintained. Brittany also came out to sweep the space again for me. She has been great help the past couple of days highly recommend her."
"Ms Angelica at the Pinhook was very helpful. She was patient with our questions and answered and explained each question perfectly. She assured us that our safety and comfort was her main objective. She helped us attain the best most economic space for our needs. If I had employees like Ms Angelica I would not be having to rent storage space for the reasons I am.
Very respectful, very charming, very helpful and very enthusiastic about getting us the space that best fits our needs. Thank you Ms Angelica."
"The life storage associate was very kind and helpful. She covered all of my needs fully and was more then willing to help with any and all questions. I will defently be back with all my storage needs."
"The local staff could not have been nicer. I spoke to someone at the 800 number prior to going to the office to sign the agreement (who was also very nice) but they neglected to advise me to bring a Certificate of Insurance with me so I wound up having to pay for insurance that we really didn't need. Out of the entire transaction that is the only thing that wasn't perfect. Everything else was handled very professionally. I was impressed."
"The person I spoke with when I first signed lease was very nice and helpful. I went about a year later because I needed to setup new credit card for auto draft payments. Was a different person, but again, I received the same excellent service. I feel very comfortable storing things at Uncle Bob's [Life Storage]."
"My storage unit does not have a working light. This I found out after I went to move stuff in after office hours. Now I have to do a transfer and move all of my stuff to another unit. Inconvenient but still happy with the service."
"Exceeded my expectations. Manager was excellent, keep her :-). She was wonderful both on the initial visit to see the unit and sign the contract, and on a followup visit to inquire about the free day use of the moving truck.
We went to an alternate site to pick up the truck and the manager there was just as good. Cheerful, courteous, informed, customer focused, explained everything...just the best. In fact, my brother came with me on the second visit to inquire about the truck and he said...'well Unble Bob's sure knows how to hire good staff'...that was quite a nice compliment. So YES, I'm very happy...We've visited the storage site numerous times to add to and remove things from storage and we are VERY HAPPY!!!"
"I moved from 1 Uncle Bobs [Life Storage] unit to another, and was not told i had to pay a late fee if i was not out the old unit by the 5th. Called left message to voice complant and ndver received a call back."
"I especially appreciated the use of the free van. However, you need to find a way to make sure the last user actually fills the tank. I drove a total of 20 miles and had to put in over 5 gallons of gas. It was obvious the previous user watched the gauge as he filled just until it hit the full line and then stopped. Thus not filling all the way. "
"I have had to talk with Jacora on the phone, since I live in Atlanta. I have recently been able to meet her at the Uncle Bob [Life Storage] on Pinhook in Lafayette, LA. She was most helpful. I really appreciated that she was able to work with us and help us with our needs.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8113, we offer great property security systems and clean, affordable storage units to rent for the residents of Walroy, Pilette, Larabee, and other neighborhoods in Lafayette, LA. Call us with questions, reserve online, or click here to compare other storage units in Lafayette.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 10:00 am - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental