Customer Reviews - Life Storage #8125, Lafayette
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We at Life Storage want to maintain the best storage facilities in Lafayette, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Lafayette (#8125)
4.83 out of 5
based on 44 of our most recent Reviews
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- Kenneth from Breaux Bridge, LA
4.8 out of 5
"I would paper statements for my bill each month as a reminder- sometimes a person can forget"
November 18, 2018
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- Temika from Saint Martinville, LA
5.0 out of 5
"Kendall made my registration process and move in a great experience. He was very polite, great at answering my questions, and explaining the move-in process. I'd even left the keys to my new lock on the counter by accident and he ran out into the freezing cold to bring them to me before I left. "
January 17, 2018
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- Latoya from Lafayette, LA
5.0 out of 5
"Kendall, was very informative, he answered every question that I had. He showed me the storage location to let me decide if I needed more or less room, He's THE BEST! rating 1-10 I would give this location and Kendall a 10"
December 27, 2017
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5.0 out of 5
"Very friendly customer service above what is usually found at any business"
December 19, 2017
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4.8 out of 5
"Everything was reasonable priced and staff was very professional and friendly "
July 27, 2017
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- Jessica from Arnaudville, LA
5.0 out of 5
"You had everything I needed in one spot , well the manager did his best to get the best offer possible for me. "
June 17, 2017
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5.0 out of 5
"Everything was great. Services were no longer needed. Services were great. And were no longer nee"
May 24, 2017
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- Diamond from Lafayette, LA
5.0 out of 5
"So understanding an willing to help with any questions asked by me. Just all around great service and workers. "
May 18, 2017
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- Brandon from Lafayette, LA
5.0 out of 5
"Swan is ALWAYS a pleasure to donbusiness with. She is an excellent manager and your company needs more like her "
April 26, 2017
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- Michael from Grand Coteau, LA
5.0 out of 5
"All the staff members are highly professional and friendly. They know me on a first name basis even after such a short time since I started being a customer. Thanks"
March 27, 2017
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5.0 out of 5
"Swan is definitely an asset to your operations.Very Pleasant, Knowledgeable always had a genuine smile. "
November 25, 2016
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4.7 out of 5
"Quick, happy service when first getting the unit. Entire place is clean and feels safe."
November 01, 2016
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- Cathalene from Carencro, LA
5.0 out of 5
"This is the second time using your facility. Unit so clean and office personnel professional and willing to assist. Would recommend to anyone."
September 26, 2016
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- John from Youngsville, DR
5.0 out of 5
"Your employees were extremely friendly and helpful. They had great customer service skills, and took care of all of my storage needs when I needed additional units for my household move out. I commend them on a job well done."
August 28, 2016
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- Kenneth from Opelousas, LA
5.0 out of 5
"I was sad to leave these people were beyond amazing"
July 23, 2016
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- Robert from Fort Scott, KS
5.0 out of 5
"The 2 Ladies That Run The Place are awesome and most helpful every time I go there . "
July 08, 2016
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- Michael from Opelousas, LA
5.0 out of 5
"Swan and Lacey were very professional and knowledgeable. Made me feel welcome"
May 17, 2016
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- Karen Lea from Lafayette, LA
5.0 out of 5
"Swan was amazing, she was very friendly and very kind. She went over everything in detail. She is a great employee and I hope all the rest of your employees are as great as Swan is. I give her a 200% "
April 28, 2016
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5.0 out of 5
"I am so glad we found Uncle Bob's [Life Storage]. It is close to home and is a perfect place for our goods."
April 25, 2016
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4.7 out of 5
"love the extra security to get into units..we had a unit in another state..and was broken into and items stolen... Their main gate was always broken or wide open.. Thank you for your safety measures. "
March 25, 2016
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- Steven from Lafayette, LA
5.0 out of 5
"A family member has already rented storage space here in Pompano Beach, FL on my recommendations concerning your service, Uncle Bob's Storage is top of the line great."
March 23, 2016
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5.0 out of 5
"Lacie was wonderful,courteous,and efficient. She makes the place and is very helpful. "
March 20, 2016
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- Shaterrall from Lafayette, LA
5.0 out of 5
"Swan and Lannie was very helpful with my storage experience. "
January 24, 2016
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4.6 out of 5
"The people at this location great and easy to talk with."
December 28, 2015
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- Nathanel from Opelousas, LA
4.6 out of 5
"Overall it was good just a lil pricey For a small spot but it will do "
August 27, 2015
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- Ronald from Atascadero, CA
5.0 out of 5
"Thanks for being so professional and concern of my family needs I am glad to see that there r still good people in this world today "
July 23, 2015
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- Jeffrey from Carencro, LA
4.7 out of 5
"I appreciate that whenever I was in my unit one of the staff would drive by. Don't know if it was routine or in response to the surveillance cameras, but it greatly added to the feeling of security, especially in the evenings."
July 23, 2015
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5.0 out of 5
"So far we are happy to have chosen Uncle Bobs [Life Storage]. I feel that my items will be kept safe and secure. Thanks Jody & John"
May 27, 2015
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5.0 out of 5
"I really like the location where I store because it is easy access. The ladies there are always greet you and are pleasant to speak to. Thery are the best. I deal with Uncle Bob's in Lafayette, La. The location is on I-49 north of Lafayette, La. I am pleased with my experience there."
March 29, 2015
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- Patrice from Lafayette, LA
5.0 out of 5
"the young lady was a wonderful surprise she understood me and my reasons for needing a storage and very helpful to protect my belongings. she suggested the best place to keep my things to keep them for being damaged"
March 27, 2015
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5.0 out of 5
"I would like to be able to print out an invoice for my monthly rental for my company on my expense report. I can only access a charge of $75.00."
March 26, 2015
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- NORTHSIDE from LAFAYETTE, LA
5.0 out of 5
"Office staff was very kind and helpful. No complaints whatsoever."
March 26, 2015
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4.8 out of 5
"Need more lighting at night on inside of storage units"
January 26, 2015
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- Linda from Breaux Bridge, LA
5.0 out of 5
"The facility was clean, the staff was a delight, and the whole process was painless."
December 29, 2014
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- Brooke from Lafayette, LA
5.0 out of 5
"The girl at the front desk was extremely friendly and helpful. I think her name is Tiffany? I know she graduated from Teurlings Catholic High School. Great employee!"
December 03, 2014
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3.4 out of 5
"Ive been a customer for seven years and have always been treated with professionalism."
November 22, 2014
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5.0 out of 5
"I thought the storage room was to small, but i was wrong thanks Uncle Bob. "
September 27, 2014
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- Myers from Bossier City, LA
4.3 out of 5
"The one thing that always bothered me was that I could never get a call back after leaving several messages. Like trying to tell them I was moving out, there would be no answer and I left message to never get a return call. I do think your prices are a bit high also, but that is what it is."
September 24, 2014
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- Matthew from Carencro, LA
3.8 out of 5
"I had to wait for about ten minutes in front of a locked door during store hours. There was no note or anything on the door. It was close to closing time so I thought the clerk left early for the day. I almost left before I could rent my unit."
September 24, 2014
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5.0 out of 5
"employees have been exceptionally helpful and the grounds and units are extremely clean"
July 24, 2014
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- Michael from Lafayette, LA
4.2 out of 5
"Light bulb is not working in unit 306. Other than that no problems."
April 26, 2014
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- Dwight from St. Martinville, LA
4.0 out of 5
"The manager at the site was outstanding to say the least! The lack of availability to the facility is something which needs to be address. Getting locked out at 10 pm ? I would have chosen another company to be honest. Not acceptable at all. I know there are commercial contractors but I am as much a customer as them Would not use or refer you to anyone again to be honest. "
April 25, 2014
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5.0 out of 5
"I would like to recommend Lacey for being helpful and real professional with helping me"
April 23, 2014
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5.0 out of 5
"Swan is very pleasant to deal with. Wish you could have one like her at every location. She makes you feel like you are her #1 customer every time. I will continue to do business and highly recommend uncle bobs to everyone i know."
November 18, 2013
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