Self Storage Units near Roosevelt Gardens Area in Norfolk, VA 23518

"We need elf short term storage while we did some home renovation projects. It was so easy to get a unit that met our needs. The staff was very friendly and helpful."

"This place is terrible . Nobody is ever in the office . I vacated on Saturday so I had to call another location to let them know since no one is ever in the office. They said they can email my storages location to let them know we vacated so they can see that the next time they go in the office, which ended up being Monday morning, thats when they vacated us in the system . Tuesday morning I have a charge to my account for this coming months storage fee . BS ! If they were in the office on Saturday like they should have been , none of this would have happened ! Now I have have to wait another 24 hours for someone to contact me back to refund me my payment . -0 stars ! I do NOT recommend this storage facility. Mini Price storage is better !"

"11/11. I have to move back to NY shortly after getting here. Monique helped me on move in day, she was wonderful and made it super quick and easy. Dale is here as I am checking out and she's been so kind and helpful as well. I highly recommend this place to store your stuff!!"

"Very clean and efficient"

"Monique was awesome a real super help."

"Awesome Service from Monique. Everything was made clear and the process was really smooth. Really appreciated how patient and understanding Monique was."

"Online service is a life saver."

"Monique provided outstanding customer service while assisting me with my move . She was very knowledgeable and resourceful about providing me with everything I needed and I will definitely return when I need to reserve a future storage unit . You have the best representative working for life Storage and she deserves a raise ! Thank you"

"Monique Lawson provided the Best overall , and I mean the Best overall customer experience from the time I called, up until me walking into the store, I’ve had in a very long time. She was soooo polite and so helpful. She’s very knowledgeable about her job and I couldn’t have had a more pleasant experience with her . Thank you Monique Lawson !!!"

"Highly recommend. Monique was always nice and helpful. She greeted us with a smile and wave each time we visit and always was very helpful especially during a stressful time like moving. The facility is clean and convenient."

"9/27/2022. Monique helped me out the storage unit and was helpful and amazing. Love the location and the secure it is."

"Monique was great and very informative. She made it very easy to rent at last minute"

"it made moving an easy process"

"Baaaaby!!! When I tell you Monique is An Angel. She has helped my pregnant worrisome self so much & is a listening ear. She is what you call EXCELLENT CUSTOMER SERVICE!!! She goes above and beyond for her clients. I've been in sales etc.. over 15 yrs & she is top tier and an asset to this company. SHE'S now my new best friend lol!! Thank you soooo much hun me & the twins will never forget you😚"

"Awesome experience, so much storage!"

"Good attention!!"

"17SEP2022, Mrs. Dale was fantastic, the facility was clean and spaceous. Plenty of dolleys to use to move."

"Reserving and moving out was extremely easy and convenient. Staff were all pleasant and helpful."

"Cannot wait to get my stuff out of this place this weekend. Yes the location is clean but nobody ever answers the phone nor is in the office. Door hours state open on Sundays but they are not (not sure when that changed). Bay door access is never open because nobody is ever in the office so you have to use the hallways through extra doors to the elevator. Just very unorganized. I've called 5 times today trying to get information if anyone will be there on Saturday so the bay door access can be utilized and no answer. Even left a message for the Area Manager and after 2 rings my call was put to VM. Look elsewhere for those needing a storage unit."

"Been storing our extra stuff since 2019.Hallways are well maintaned and very clean.Staff in the frontdesk is always accomodating.We are very satistied👏"

"Very clean, nice people, climate controlled. A bit more expensive than I'd like, but no more than any other storage place."

"Best experience hands down would recommend to everyone I know Monique is the best!!!"

"Good place, good people"

"Monique was wonderful. She was very helpful and nice!"

"Monique was absolutely perfect. Quick and professional ."

"7/13/22 Dale provided excellent service great place to rent"

"Monique was very helpful with me today, helped me with all the questions I had and more!"

"I have had a most pleasant visit ! Monique was amazing and very personable , she gave me the correct info and always is here when I show up 🤗🤗🤗 with a smile on her face 🤟🤟"

"My experience with this location was beyondddd amazing!!!! Big shout out and thanks to Mrs.Monique. She made my process of moving to/from locations easy! Thank you!!!!!"

"June 23, 2022. I was at Life Storage and had a great experience there! The staff was great and the office and units are remarkably clean!!!"

"June 23rd 2022. Dale was very good at handling my time here."

"June 15, 2022 I spike with Ms. Dale on the phone twice. I will have to say she was the kindness and most professional person I have spoken with in years. She was passionate about her job, in helping me with my concerns and overall the company she works for. I truly appreciate you Ms. Dale with a D not a G. Thank you for all your help. Cricket Johnson from Fayetteville, NC"

"Stored all items from our fully furnished 4 bedroom house here for almost 10 months. Unit and building are clean, all items were just as we left them 10 months ago, and the staff are super helpful and friendly. Highly recommend."

"Visited on May 4th & received Great service. Ms.Dale was extremely helpful, she treated us like family. Went the extra mile. Would definitely recommend. !!"

"Monique made our check in super fast and easy! Thanks Monique!!!"

"Monique was awesome! Very nice and extremely helpful!"

"We had a great walk through with Mason. The security and cleanliness was excellent. We walked out with a storage unit. THANK YOU MASON, YOU WERE AWESOME!"

"Bre was great and quick thanks"

"4/01/2022 Customer service is great. I didn’t lock up properly and they notified me because they do rounds which is great. The rate increases are ridiculous so I had to leave. Facility is clean and maintained well. The people who work here are great."

"Your life storage is awesome is the best storage I've ever been toI know it's there"

"3/14/22. BRI was amazing in helping me out today. I will diffently be back if I ever need a storage unit. Staff is amazing and always helpful."

"This place is outstanding. Dale should be in the hall of fame of life storage for her communication skills. They should proud to have such a wonderful representation of excellence on their team."

"Dale is extremely helpful and knowledgeable. I appreciate her going above and beyond to answer all of my questions and get me set up."

"Serious note. This is the place to come. Dale is really awesome. Cost a little but definitely worth it"

"03/5/2022 Dale hooked me up with a great space made it simple and personable. Her kindness and great attitude made my time with her enjoyable. She is the definition of providing a service!"

"3/1/22 Both times I’ve been to get situated, I’ve felt so helped and comforted with knowing where my stuff will stay. Monique helped me last week get situated and she was such a pleasure , and Dale was so helpful when I needed to make some changes. It was smooth and quick. I love the customer service here !!"

"Clean, friendly and nothing rusted in the climate control. Dale is great."

"Highly recommend great job ! Will definitely use them again."

"I usually don't bother with reviews but this one is a must do. My experience with Dale M Shultz was the most pleasant experience I have had in a long time, as a person who has been in customer service for many years, Dale is the most professional I have dealt with in a long to time, I wish there Replicas of her everywhere l had to conduct business. Thank you Dale for your help and professionalism."

"This is an amazing place for storage! It exceeded my expectations in all aspects. I came looking for storage and left with confidence, knowledge, and friendship. Dale was so nice and professional. I never thought I would be excited to go to a storage unit but she made it happen. If we try to associate with other storage managers they would be like, “B**** I don’t know your life”, but not Dale. She’s awesome! By the way, Happy Birthday Dale! You change lives!"

"Came in after a 14 hour drive and Dale was amazing. I will recommend everyone I know that needs a storage unit and a smiling face."

"Great storage facility. very clean and good customer service."

"Great price and very clean. The customer service was 5 star!"

"Great Service and very clean! The Staff was very friendly and the prices are fair!"

"02/01/2022. Very good excellent manager on staff. Good looking too. Does a very nice job. Would recommend her to anybody. Sincerely, CW."

"February 1st 2022 really enjoyed my stay here would recommend it to anybody and if I need it again I will be back thank you"

"Dale Schultz always there when you need her with a professional demeanor and a pretty smile inviting you in to take care of any needs and products"

"Great place to rent storage and awesome customer service."

"I was a customer for two years. The online reservation process was super easy. Friendly and helpful staff. I’d recommend this storage facility to anyone in this immediate area."

"26Jan22 Looked at many storage unit places and this is by far the best. Unit is clean. Staff is extremely helpful. And unit is very well priced. Strongest recommendation foe Life Storage."

"1/26/22 I had to put my things in storage when I moved from my place. Dale Schultz was very helpful when it came to getting everything taken care of and even checked in a month later to see if the unit was suiting my needs. Definitely a great place to use."

"Map directions for the 3rd floor were misleading. On the other hand, Dale was extremely helpful. Monique was very informative. They are great at what they do."

"I was highly impressed with Mrs. Dale Schultz friendliness and customer service. She went above and beyond to accommodate our needs and requests. Making the entire procress run smoothly. I would highly recommend renting at Life Storage,."

"Dale was incredibly professional and helpful. Very thorough and detail oriented. Could not have asked for a better experience."

"It's a nice place to store things bur there is someone living in the end unit on a level"

"First time getting storage unit & this place was the most convenient for me. Dale helped me with everything from sign in to how to lock my unit to putting up with my Big Bro's chatty self LOL. Thanks ma'am for being helpful everytime I've needed & for being giddy everytime I've visited."

"12/7/2021 Life storage is amazing! They are incredibly helpful and super nice! Best experience at a storage place, 👍🏻"

"12-6-21 Dale gave me wonderful service she took her time let me know it was no rush even though I felt so bad because I was late she took her time and went through the spaces with me and made me feel very comfortable about my purchase if I could give 20 stars I would thank you so much and if anybody needs storage this is definitely the one and only recommendation"

"Great service! Extremely friendly and very clean. 100% recommend."

"great service, made storing my stuff easy."

"12/3/21- Dale has been very helpful with everything, both when moving in and moving out- made things very smooth for me!"

"Dale is amazing! She is understanding, helpful, and so friendly!!!"

"Dale is amazing. So friendly and helpful!"

"Stephanie perry checked me in and was very professional and helpful. Dale Schultz was extremely helpful when I was in a time crunch the last time I stored things. They were both very helpful and professional. Good job ladies!"

"I have been a customer at Life Storage for several years.I love the customer service. The people are so friendly especially Stephanie, Dale and Tina I love this place."

"11/12/21- Dale has been an awesome representative for life storage. She has excellent customer service and knows her job well. I recommend renting from this storage place."

"Not to hot not to cold. Just rite. Clean storage not a bad place"

"Nov 4, 2021. I was impressed with Dale. She is one of the most professional people I have met."

"Great place. No issues in 4 years. Would use again if I ever need a unit again for sure."

"My visit on 10/28/21 was amazing all because of Dale. She was extremely friendly and knowledgeable. I would highly recommend if you want a flawless experience."

"Customer service was the absolute best I have ever received from a storage facility. The manager who assisted me was very friendly, and very informative. The facility was clean, secure and well lit with dollies situated in convenient locations to assist you with getting items from your vehicle to your storage unit."

"10/27/2021 The Manager DALE is Friendly and To Professional."

"10/25/2021"

"10/25 Dale is very professional she's a great person and she makes you laugh"

"Excellent customer service. The lady who runs the front desk is always kind and helpful. I had my storage unit for about a year and I had no problems. Not too many people so it was never really crowded. No mess and they always had carts you could borrow."

"Highly recommend! This site has easy access, no elevator issues, clean, and great customer service. I made my reservations and spoke to both Wayne and Gale a few times, each time they answered all my questions and were very pleasant and professional. Locks were provided at discount and registration was a breeze which was also a plus."

"October 4th 2021 Ms. Dale was so friendly and helpful. So informative and honest. I never leave reviews for anyone but she definitely earned one. She definitely has a passion for what she does and loves to help people."

"October 2, 2021 hands-down, Dale gave me the best service i’ve ever gotten in any establishment. Super friendly and personable, she knew the answer to every question I could think of and went out of her way to ensure I got the discounts I was entitled to. I’m not a robot, it was just that good. She also conversed with me until my fiancé got here with the truck and was amazing."

"Life storage has awesome customer service and dale was very pleasant. The rates are reasonable and I would recommend to anyone who is having a hard time finding a storgage unit to go to this one."

"Very friendly. Dale even walks around giving customers water and makes sure all is well. Very clean and easy-to-use."

"Previous customer Lynnhaven, made payments at East littke Creek. Good service but disappointed with the situation at Lynnhaven."

"Donna is super awesome! She has the best customer service. I highly recommend LifeStorage for your storage needs!"

"Donna was fantastic and extremely pleasant. Would store here again."

"I had to get public storage for the first time when my house flooded. It was the day after the flood and I was really exhausted and stressed out. Dale at Life Storage was amazing! She made the check in process so easy and fast and explained to me how everything worked. A month later, I needed a bigger unit for more stuff we were able to salvage and she quickly got me into a bigger unit. The transition was seamless. I have been there three times now and she has always been so helpful and very nice. I was not in a good mood when I walked into Life Storage, but it’s hard to stay mad when you have someone as sweet as Dale making sure you are well taken care of and have everything you need. It’s the small things in life that matter when you lose everything."

"Great place! Clean and always greeted with a great attitude."

"September 24, 2021 I was helped by Ms.Dale. When I first saw her I was thinking, “ This lady looks mean and has a attitude.” Completely wrong!!! NEVER judge a book by its cover. She was very patient and her tone of voice remained calm and sweet throughout the entire time. She also helped me make decisions that were best fit for my needs. I am very satisfied with this company services as well as the prices. I would definitely refer to anyone and would definitely use them again."

"Great staff and are always friendly and willing to help. Units are clean and easy to get to."

"I have been using Life Storage on Little Creek since early 2018 when I had to leave all my belongings in storage. I haven’t been back until 2 weeks ago when I stopped in to check on my belongings. Everything is in the same condition as when I left it and the facility is still clean and easy to use. The staff has always been helpful and the autopay option ensures I never miss my monthly payment. Would highly recommend if you ever need a storage facility."

"September 23, 2021...Life Storage has definitely been a life saver. I have trusted them with my memories and mementos and the place is not only clean but very well maintained. The staff is always friendly, courteous and very helpful. Definitely would recommend this spot if you have valuables or items you want stored safely and secure."

"At times the dampness is higher than one would expect for a climate controlled facility. But the customer service is good."

"Good customer service. Building cleanliness fluctuates from time to time. Levels of humidity causes me to question the established climate controls."

"Donna had really good customer service was open to show me the available units and helped me get the best deal !"

"Donna provided me and my partner great customer with service! She helped us with everything we needed. I highly recommend life storage"

"Outstanding quality customer service, which has unfortunately become a lost art, everywhere. People like this DID build a great future. Nice to know some still practice the reason why America still has a chance."

"This storage area is clean, temp controlled and convenient. The staff have been very pleasant and helpful over the 6 year period that I have stored my belongings here. Highly recommended establishment ."

"Donna Martin was great and answered all my questions."

"12August2021 Dale was amazing! So helpful and nice. 10/10 😃"

"Extremely friendly and welcoming! Would definitely recommend to family and friends."

"Stephanie and crew handled our move in and move out very professionally. In fact, they had me out before I even managed to call. We moved everything out on a Saturday, they called and left a message on Sunday as they noticed everything was gone. I called on Monday and they had already closed my contract. Hassle free!"

"The staff was incredibly kind and helpful, a woman named Dale helped my husband and I so much. I honestly don't know what we would have done without her lol. Everything was very clean and organized, I'm very glad that we went with this storage facility!"

"It was the best customer service experience I’ve ever had in life. Very accommodating and exceptionally nice, 10 out of 10 would recommend business to anyone. Thank you!"

"Excellent serviceExcellent service"

"08/04/21I just want to share my experience at Life Storage has been absolutely phenomenal we’ve been coming here since the end of my daughters freshman year at Norfolk State. It has been a blessing to us without having to move all of this stuff so thank you so much for being located where you are and at our service . We have never had any problems and the service is always been great thank you all so much!!!"

"Dale is super sweet and helpful! Great customer service and easy to access to the units"

"Excellent customer service! Got everything I needed done in great time because of the excellent staff! Thank you Dale!"

"Donna was amazing. So helpful. Didn’t charge me a full month for only two days past the monthly rent. Great job"

"I rented a truck from here with my storage and returned the truck with the gas on full. I received a call the next day from the manager asking me why didn’t I put gas in it. I informed her I didn’t need to when the tank was already full. Her exact words were “I don’t care if you just put 50 cents in there you still need to put gas in the truck” not sure why when it was returned PAST FULL! (See the attached photo) I had to come back and get the truck so that I wasn’t charged 8 dollars for gas. manager Dale was condescending throughout the entire experience even my mother made a comment to me afterwards about it. Also beware of the reviews they pester everyone to make 5star reviews."

"Big thank you to Dale for helping me get a rental truck and find my storage unit!"

"I usually am unimpressed with storage units as no one is ever around for help or questions. Life Storage on East Little Creek Rd was different. Stephanie helped me with my rental. She was knowledgeable, friendly, and took care of everything very professionally. I also met Ms. Schultz, the manager and was equally impressed. It’s a pleasure doing business with your facility. Thank you Penny Theriault"

"I have been a tenant at Life Storage E Little Creek Rd on and off for 3+ years and recently, I’ve rented another storage unit. The great attention I received on my first visit was what convinced me to rent again. The office personnel and Store Manager Dale S. specifically, have consistently been helpful, pleasant, and trust-worthy. Great staff! The facilities are excellent. Always clean and well maintained. 24 hour access is a plus. -Robert D."

"July 15 2021 Dale is a excellent Manager, she went above and beyond to make sure I got the best storage unit that fit my needs. She’s awesome hands down!"

"Great experience customer service was great will store here from now on July 10 2021"

"Great customer service , loved her enthusiasm for her job! Dale was very fast and knowledgeable 💜 God bless her"

"05JUL21: Awesome service great storage facility. Would use this again."

"Donna was very efficient and got us set up with everything we needed."

"Donna Martin is an asset to this company I will return if I need storage again because of her. Very nice energetic and enthusiastic!!!!! Thank you Donna!!!!!"

"06/12/2021. Dale was the best person ive ever got a unit from. Fun honest and easy to work with"

"The Store Manager, Dale, was extremely helpful in communicating what was required from Home Insurance Policies to prevent having to pay additional premiums for storage, arranged for me to use the site's 13-ft Truck to transport my possessions for free, and placed an elevator on the premises on "Independent Service" mode to better facilitate my big move. Dale's attention was meticulous and appreciated---she even showed us smaller storage spaces to ensure that we were not purchasing more space than we needed. I felt that I received concierge-level attention from Dale, which made my storage experience (and the move as a whole) far less stressful. I am completely satisfied with my experience and would recommend this storage site whole-heartedly."

"Loved the experience!! Dale went above and beyond for my first ever experience!!"

"06/12 nice service."

"Today June 6,2021 we unloaded our storage and said good bye for now. Dale is so amazing this whole time she has been patient and understanding. She always remembers my name and space number which is awesome as well. This space was needed and served us well for over a year!!"

"This facility was extremely clean at all times, and I felt very safe and secure while entering and leaving the storage area. Dale Schultz is a pleasure to work with and very helpful, efficient and accommodating."

"Great customer service provided on June 2, 2021. Gave me a much needed discount on merchandise. Excellent service!"

"June 1, 2021: Life Storage Little Creek have very clean and a large variety of units. The front desk staff are very friendly and always willing to assist customers with their questions. We have been very happy customers for the past 8yrs and only left after we bought a house and no more need for additional storage."

"Very professional andl friendly while EXTREMELY. busy and multitasking."

"May 26, 2021 I had 2 storage units with Life Storage. Larger units were always in higher demand, but both units served my needs for many years. I would use life storage again."

"Excellent facility! Dale, the manager, was helpful, kind and professional. She even brought everyone cold water bottles while we unloaded a truck in 95 degree heat. Wow!"

"5/26/21 Great staff and great price for unit"

"05/16/2021"

"This would be the second time I’ve gotten better service than I could ask for. Donna is always and I mean always more than willing to help me. Regardless if she’s answering a million of my questions or helping me with a purchase, she’s always helping me with a smile. This is literally why I only use this storage location. Thank you Donna !"

"5/13/21 great assistants love the service"

"Life Storage has been amazing to us. We recently rented a truck and when we had some minor issues they responded quickly. Every member we spoke to that day was amazing. I would recommend them to anyone."

"Great experience! Takes good care of their customers."

"05/07/2021 clean, curtious and very helpful when it came to moving in and out."

"Hi, My experience was Life Storage have been a honor to rent storage with them, Management is very friendly, and respectful. I am happy doing business with them. Ms Scott"

"4-19-2021 Ms. Dale is the best at what she does. And I highly recommend her services. And make sure you come to life storage on Little Creek road to check her out."

"18APR2021 When my wife and I were stuck having to move out of our apartment, with a closing date that was pushed at least 30 days past our move out date, we really had to scramble to figure what to do. My wife found Life Storage on East Little Creek Rd. She came to speak with Dale in person to see the facility and look at the space in person. I was wondering what possibly could have taken 2 hours. She had the nicest things to say about Dale, and they had spent most of the time just talking and getting to know each other. Dale listened to our needs, and saved us a huge headache by recommending a larger space. It was exactly the size we needed. I could imagine the heartbreak my wife would have had if we had to move everything twice. If you ever need storage services, this is by far the best option in the Virginia Beach/Norfolk area. Clean, safe and the friendliest staff you could ask for. If there was a 10 star option I would have used that."

"4-17-2021 Excellent customer service Very polite and helpful"

"Life Storage, as well as its store manager Dale, are very flexible to work with! The place is clean, climate- controlled, and units throughout are easily accessible. I would recommend Life Storage to my closest friends! Great job!!"

"4-17-21 I LOVE THE SERVICE!!!...GREAT CUSTOMER SERVICE"

"Donna was friendly and knowledgeable. As well as quick and efficient. I was very pleased to work with her in this stressful time of my life."

"I knew I was in the right place when I walked in the door! I had 3 framed 18x26 posters to send to Florida and I needed a box. Within minutes I had the box and bubble wrap and was on my way. Pleasant experience. 4/9/21"

"Dale Schultz, was extremely knowledgeable and very professional during my on site meeting yesterday. While she didn’t have the the specific unit I needed, she directed me to another company facility in the general area."

"Life storage is a great place to store stuff The staff is excellent Apt 07 2021"

"Very customer friendly and followed through with everything. I appreciate them."

"Awesome service"

"Very clean. Staff is friendly and helpful"

"April 1,2021 Ms. Dale was so professional and yet kind and sympathetic as she listen to me share the loss of my son-in-law to Covid. Our ministry has been rent from this facility for sometime and never once have we had any problems. But Ms. Dale was so kind if I needed to rent the space for another 10 years based on her professionalism and compassion I would do it again. The world needs more people like her. Pastor Diana Elston"

"March 31, 2021 I had the pleasure of meeting Dale..Her customer service was amazing..she made my day a better one. She was very helpful and a joy to be around. By the time I left I forgot all about I had just paid a bill.."

"March 29 2021 Dale was amazing today with helping me set up my storage unit, touring the facility and obtaining a unit that fits my needs. Would recommend this storage facility to anyone who is in need of a little extra space to house their items. The Space was clean and climate controlled which is a major plus. Overall very happy with the service and facility."

"This Life Storage continues to provide outstanding snd professional service! The manager, Dale, is considtantly courteous snd helpful .. cant dsy enough positive things about this establishment !!"

"26 mar 2012 Great service and great staff. Nice AC space as well."

"Insurance is a great value and very easy to work with"

"Awesome customer service."

"We look forward to engaging with staff at Life Storage. Ms. Dale has been a working help and pleasant individual since stepping into the facility. The building is nice, secure, and clean."

"Dale is a hoot! Could spend all day in the office if I had the time. Had us rolling the whole time!"

"3/15 great service"

"Excellent place. I needed temporary storage and this site specifically was just amazing. Not to mention the staff is friendly and highly professional. If your in need of storage at a great price. Life storage is where to go."

"3/7/21 great helpful staff with a very clean and neat establishment would recommend to anyone looking for storage"

"Came in to get a quote for a unit and was greeted by Dale. She was very upbeat and friendly. Showed us a unit that was exactly what we’re looking for. Life storage was very clean and accessible. I would highly recommend them to anyone looking for a storage unit."

"Sunday March 7th Very kind and helpful staff and a clean establishment"

"Dale was awesome. Very helpful and great personality."

"Always friendly and informative! My go to for storage needs."

"Donna was very helpful, knowledgeable, friendly, professional. Check in from my on-line reservation was smooth and pleasant. Clean, well-kept facility."

"Clean, well kept and temp controlled. Dale was very friendly and helpful. 😇👍🏻💙"

"3/1/2021 Very Friendly, quick and easy . Highly recommend Life Storage. Mrs. Dale was excellent ."

"3/1/2021 I just want to say every time I come in Mrs. Dale is always nice and very courteous, to me the store is always a very clean and I want to say thank you for doing business with Life storage."

"Dale was amazing in showing us the unit and quickly getting our rental set up as we needed extra storage for seasonal items. Place looked clean and safe as well as proper covid protocol were in place for extra safety."

"Donna was very helpful and kind. She wore a smile and she was very knowledgeable about her job and helpful with picking if the storage space ! She told us because we were military we got 10% off abs 20% off off new move-in materials! We also got here just in time of the special this month for first month free ! So we saved a lot of money today and I’m grateful! Thanks Donna and life storage!"

"Dale is as helpful as she is beautiful, an absolute delight."

"I had an awesome experience with a helpful and knowledgeable associate Dale."

"Great customer service and great prices"

"Had to deploy within 2 days and Life Storage made the process of getting a storage quick and painless. Would store my things here again."

"2.12.21- Closed out of service today. Great place would use again."

"Feb12-2021 Donna Martin moved me in. Real professional. Great experience."

"Staff lady Ms Kim was Great !! I love her personality & humor. Need more people like her..."

"They have the best staff! Dale and Kim were able to assist me with all of my needs."

"2/3/21 Happy Birthday Dale great storage unit company. Very helpful"

"2/2/2021 - I had a business account for storage of mission critical medical equipment/parts. Dale Schultz and Tom Ackerman were very helpful. Facility is well kept, clean, and climate controlled. Definitely recommend this facility."

"2/1 I was moved in by the very helpful Donna Martin! Great service and super easy access!"

"Life Storage is a very clean and friendly storage building. Signed up with Dale who is very knowledgeable and very welcoming. Building has elevators for upper units and carts to move belongings. Have a couple of friends who recommended Life Storage. I would also recommend!"

"1.28.2021 Dale the manger at this location was awesome and very knowledgeable on her job. I reserved online she followed up with a confirmation phone call. When we arrived to the facility everything was straight forward and simple the facility was clean and safe. Sign the contract and was all good to go. Would highly recommend this storage facility to anyone in the area looking for a storage unit."

"1/27/2021 Excellent! Helpful and always a pleasure to do business with Kim H."

"25Jan2021- Great customer service, and extremely helpful!"

"January 22, 2021. I've never worked with anyone anywhere as contentious, caring and thoughtful as Dale Shultz at Life Storage on Little Creek Road. She's a treasure!"

"Booking in the times of Corona was super easy! Everything online and my lock was left in my unit for me to start using it. Staff has always been very helpful over phone and when needed in person. I won’t be needing my unit anymore right now, but should I in the future I’ll pick this location again!"

"1/17/21 clean afecient able work around your needs staff was very friendly."

"For over 2 weeks nobody showed up during regular working hours nobody answered the phone when I finally got a hold of the manager she stated that everybody was off for 2 weeks but they never put out a notice. Bay doors are rarely open when there supposed to be and every time you do ask for help the staff is extremely rude and makes it seem like it's your fault that they are not doing their job"

"Dale at Life Storage on Little Creek was so helpful today. I am so happy they are able to keep our family keepsakes safe in their temperature controlled facility."

"12JAN21 Awesome place, and awesome staff... 10/10 would go again. prices are fantastic"

"1/9/21 easy online sign up process and code is emailed to you. Property is well kept and units are clean!"

"12/23/2020 Everyone especially Dale was so nice and courteous. Thank you all!"

"12/15/2020 Leased a storage unit with Ms. Dale. she is so pleasant. she ensured we had everything that we needed and even offered us water."

"12dec2020 Dale was so polite and gave me cold water. I highly recommend 5 stars 👍🏾"

"12/14/20 Very easy experience. From renting the unit to moving out. Ms. Dale is very pleasant to work with! Highly recommend! Especially for military!!"

"Ask for Dale this storage unit was amazing the staff was always helpful to me and my family when ever I needed access to my unit. Especially if your military they have awesome rates and will work with you for your deployments and access at odd hours. She knows her customers down to your name Dale makes sure her building and unit are held to the upmost standards. Amazing customer service."

"So helpful and friendly! Very secure and could not have been happier with the service."

"Great customer service. Clean storage unit. Secure building. 10/10"

"Dale Shultz, Manager E Little Creek Rd Norfolk Virginia, Has received five stars for her Professionalism, Kindness, Patience, and “ Above and Beyond” help in any and all situations! This was our first experience in renting a storage unit and she certainly is an asset to life storage and to each of her customers! Linda"

"My experience with Dale has always been pleasant, as I rented a space for over a year. She was extremely helpful from day one. She is most certainly an asset to the Life Storage company."

"20 Nov 2020 Highly recommend this life storage at East little creek. Awesome customer service! If I ever need to use another storage space, I'll be coming back to this one!"

"11/19/20 I love this storage place the staff was very friendly and they help you out when ever you need help with anything."

"November 18, 2020 My experience with Life Stoeage has been nothing but satisfactory. Dale is very professional and helpful. She truly cares for her customers. She goes out of her way to make courtesy calls and does her best to ensure you never have a late payment. I would recommend this facility to anyone."

"great facility and awesome customer service! Dale was very helpful. Great experience overall."

"Donna Martin was very helpful and professional while servicing my needs at life storage. Thank you"

"We chose Life Storage because they were close to home, and had an online deal for a reduced rate when we first started renting. I have been in a few different self storage places before, and Life Storage is the best by far. Super clean everywhere! Well lighted, and the front counter folks (Dale and Ellen) that I have dealt with have been very friendly and accommodating in every respect. We are moving everything out from our locker in a week after a year of storage, so just wanted to share our experience. Thanks!!"

"Ellen was great"

"Good clean facility, staff is very courteous"

"Dale was very helpful and professional. Definitely pick this place"

"dale was awesome"

"Dale is very professional and helpful when I had questions about my storage unit! Will recommend to a friend for sure"

"Dale is always so personable..always has a smile on her face and call me by first name everytime I see her 😃😃😃"

"I have been with Life Storage through 3 name changes and they are great Dale Schultz is so helpful and friendly"

"10-27-2020 Nice friendly service."

"Good place, Great service"

"Very nice. Helped us with our lock as well"

"10/27/2020 DALE IS THE BEST! LIFE STORAGE IS BY FAR THE MOST PROFESSIONAL AND COURTEOUS IN THE BUSINESS! CLEAN WELL LIT AND A PHENOMINAL PRICE... GO CHECK THEM OUT!"

"Easy rental. Dale did a great job taking care of the whole experience. Facility is clean, secure, and a decent value"

"Very clean and keeps your stuff in a temperature controlled environment. If you need access after normal hours they are happy to arrange that."

"October 15, 2020 Dale is just so wonderful and very helpful. Made my move in experience so easy and fast. She is awesome."

"Oct 10, 2020 - ABOVE, BEYOND & BENEATH I had a great experience yesterday with Life Storage in Norfolk. Alita (sp?) from the central office was very informative and honest (see below) when I booked the space over the phone. On site, Donna Martin helped with the paperwork, explained the rules, and showed me around. It was raining, so she secured a covered parking space for me and provided a rolling cart. Donna really went above and beyond when she crawled beneath the door to the unit because the door had gotten jammed in a box that I placed too close to it. Donna's service would have been considered A+ under any circumstances, but it was even more so because I had been to 2 other storage companies earlier in the day. One had lied about the unit being climate controlled, the other had failed to mention the “administrative fee” when quoting the free month’s rent. I’m very glad I went with Life Storage. Thank you, Donna!"

"10/8/2020 I had a really good experience with life storage, with the whole proces. Best unit in town"

"10/8/20 Amazing customer service. Clean space, readily available. Love this place and the people. . Manager Dale is the best!"

"Great service !!!!"

"Excellent service,nice helpful associtates,thankyou,me and my family really appreciate it!!"

"It’s always a pleasure going to life Storage Mrs. Dale M. Schultz is very polite"

"Dale the office manager was beyond helpful she was and is very polite Everytime we speak with her and answers any question we have to the best of her knowledge, I definitely recommend this facility and Dale for any storage needs!! Winter S Emmons-Porter"

"October 3, 2020 Dale was a big help amd if I had a question about anything she was super quick to give a helping hand and made sure all my problems were solved without any complications!!! I definitely recommend using life storage!! Thank you so much for being a big help Dale!!"

"Easy to work with.decent prices. Clean. Oct 1 2020"

"Dale was the best!! She made this process so easy, very kind personable. 9/17/2020 - The building is very clean, the storage units are also neat. The Bay Area was clean- Her personality helped make our decision quick. Thank you DALE!"

"Great staff, clean spaces, competitive prices! Sep, 2020."

"Sep. 18, 2020 Life storage was the best choice for my needs. They have the best price for climate controlled units. The staff was extremely friendly and helpful. They met all my expectations and more. I would use them again. I would definitely recommend for all storage needs!"

"9/16/20. Dale at Life Storage is fantastic! Very helpful and made my move a breeze. Highly recommend Life Storage!"

"9/16/20. Dale at Life Storage is fantastic! Very helpful and made my move a breeze. Highly recommend Life Storage!"

"Awesome! Love these guys"

"Great place, very clean and well maintained, staff is very knowledgeable and accommodating."

"9/12/20 Very friendly staff never an issues very clean place."

"Great and easy experience to rent as soon as I walked in. Always really fast. Donna Martin was super helpful and made everything as low stress as possible. Definitely better than my last storage place."

"Overall great storage facility, Dale was very informative, very satisfied with customer care, very clean storage units, and great prices overall"

"The staff was very friendly and helpful. The spaces were easy to access and maintained well :)"

"The staff was very friendly and helpful. The spaces were easy to access and maintained well :)"

"Very courteous very clean And very respectful.. The staff is very easy to work with."

"Very courteous very clean And very respectful.. The staff is very easy to work with."

"24 Aug 2020, This is a great clean and safe facility that is very well managed. I’ll be back."

"Dala m Schultz was a very polite lady I enjoyed having her help me keep up the good work"

"I’ve decided to rent a storage while in the crosshairs of a difficult PCS move to an overseas location where I would t be able to take my items. Dale, let me reserve my unit a month early and kept it locked until I was able to arrive for the tour. Her high energy matches her knowledge and she can help you with any issues you may have. The facility is clean."

"Dale (Store Manager) is absolutely amazing. I have never received such amazing customer service. She is also professional and goes above and beyond to satisfy her customer’s needs."

"Donna is the best!!! She knows how to handle this! Dale too! Super helpful—great ladies!"

"Very quick to assist you when you call. Great customer service would highly recommended."

"08.07.2020 Dale was awesome in making this a smooth transition with the move and combining of houses. Price was very reasonable. Donna was here the day I moved in and very helpful. Thanks ladies! Girl Power!!"

"I’ve been with this location for 3-4 years. The customer Service has been great. Dale has been a pleasure to work with. When things got a little rough financially, she was always willing to work with me."

"Good service and the assistant manger was so nice and attentive"

"8/7/2020 Dale was very helpful and nice😁"

"I just rented a unit and I could not be more impressed. Dale greeted us. She showed us the unit. Dale went above and beyond with customer service. Everything was explained so that no questions were needed.bi recommend anyone looking for storage in Norfolk to go here."

"Dale was the ultimate help I couldn't ask for a better service than here at little creek or s naval base rd"

"03AUG2020 Dale has ALWAYS been a pleasure to talk with and is incredibly knowledgeable about the sizes of the units. Today, I had to transfer to a larger storage unit and just like the initial storage unit I had she made the process a smooth transition. I HIGHLY recommend this location!"

"3 August 2020 Dale was wonderful and helpful making my experience easy!!!"

"Just what we were looking for!!!! The right size unit at the right price!!!! Dale was very friendly and helpful in showing us the unit and reserving it and also they r holding it for us till next Saturday!!!!! Thanks Life Storage!! You have another satisfied new customer!!!!!-"

"8/1/2020 Amazing service, amazing people and awesome facility. Highly recommend"

"Excellent customer service"

"I had the pleasure of dealing with Dale the other day. She is one of a kind. Super knowledgeable, friendly, and very customer service oriented. She went above and beyond in her duties, and I greatly appreciate it. The facility itself is very impressive. It is the cleanest I have seen to date, and I mean CLEAN. It was a pleasure doing business with you!"

"Great service provide by Dana!"

"Great place, awesome facility, staff is awesome. Dona is a great help. I love life storage."

"I cannot say better things about Donna and her colleagues here at Life Storage Little Creek. Immaculately clean, amazing service, and always here for you in a pinch. Would give more than 5 stars if possible."

"Awesome staff! Clean facility. Helped by Donna."

"Michael p. Amazing help over the phone And Dale Shultz the manager is very friendly and very informative 100/10 would recommend"

"7/14/2020..... Awesome storage facility. Dale was absolutely heaven sent. Excellent customer service and very clean facility."

"Been storing my stuff here for about 4 years. Good prices and customer service."

"7/10/2020 Very great storage if you need something stored, very friendly staff. Always attentive. Highly suggested! Worth every penny! Thanks to life storage!"

"Nice, professional, greeting was warm and friendly. I would recommend others."

"07/05/2020 Clean facility. Customer service is top notch. I came in for supplies and the manager on duty Dale brought them out to my truck. Thank you."

"Donna was helpful and very great would recommend her to help everyone =
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"Customer service was awesome, very professional and knowledgeable. The facility was very clean. I highly recommended this storage facility for your everyday needs."

"Dale was very helpful and professional"

"Great place! Helped me with every and anything I needed to accommodate my belongings. Highly recommend!"

"Dale, the store manager was awesome. Informative, professional, prompt, knowledgeable. Great experience."

"Fantastic experience!"

"06/27/2020 very professional and made me feel right at home"

"Dale, the manager, is very helpful, courteous and very focused on serving the customer. We had considered renting space at another storage facility. But after working with Dale, we knew immediately that we wanted to rent here. My wife and I have rented many storage facilities over the last 50 years but I can say wholeheartedly that Dale is one of the nicest, courteous and most helpful storage facility managers we have ever dealt with. Life Storage is well represented by her. Sincerely, Dan & Diane Montoya"

"Kinda weird indoor storage, but it works"

"Super organized, gave out free waters and just a good place to keep your stuff, the pods are huge and they have a lot of carts and dollys to use."

"6 12 2020 tamika hobbs she was great i was under a lot a stress and she made me feel like everything would be ok and things will get better... and i came back and mrs dale Schultz gave my daughter and i the best hug and we both needed it"

"June 10 2020 I call for storage service to life storage and I must say from beginning of phone call to .y visit to the facility on E. Little Creek Rd in Norgolk.the customer service was great Dale the manager there was so helpful and made suggestion to me so I wouldn't pay for storage space I didn't need. She was one of the kindest person and have a very positive attitude. If you need a great place for storage and want great customer service come see Dale the manager, your get A+ service"

"Clean spaces and Dale is absolutely wonderful and helpful."

"Great customer service and friendly staff."

"6/4 The ladies at this life storage was very helpful and kind and helped me on how to pay on line to keep from paying late charges, in case I can't make it in to pay before the dead line."

"June 4 of 2020 we have had a great experience of life storage everything went well"

"June 3 2020. Donna was awesome and extremely professional. The place is very clean and has a solid security system as well. Highly recommended"

"6-2-2020 Good service and very professional!"

"This storage unit was clean. The management staff was always polite and helpful. Dale even Provided me with a bottled water on a very hot summer day."

"This is my first time getting storage and Dale made it a breeze, she is awesome!"

"5/18/2020 I had a very pleasant experience here with both Dale and Donna Martin! If you are looking for a place to store your items, this is the place to be! GREAT SERVICE!!!"

"Dale went way above and beyond for us tonight. I mean she brought back old school customer service. I was seriously impressed. She should be promoted, getting a raise, training, something with a higher pay. She really does her job and she does it well. She even stayed after she was already almost closed. I do believe she was clocked out. All she kept saying was " we just want to be sure you have all you needed to take care of here today no matter what!" and that is what she did. She really was amazing. You would not have known that she was clocked out and locking the door. I would have thought by her customer service she had just opened the store and started her shift. She is a keeper no doubt!!! Thank you Dale. You really made my day just that much better!!!"

"Dale is super helpful and nice!"

"5/17/2020 Everything went very well with our storage. The team at this location worked hard to get us on the first floor. Great to have a nice climate controlled, safe storage space."