Life Storage in Norfolk, VA

We at Life Storage want to maintain the best storage facilities in Norfolk, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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• Andrew (Virginia Beach, VA)
  5.0 out of 5

  "I was very impressed from start to finish with renting my storage unit through you guys. "

  September 25, 2017
• Raechel (Norfolk, VA)
  5.0 out of 5

  "The customer service was exceptional. I don't regularly leave Google reviews but you made such an impression on me that I did in fact leave one this time! Thank you for making things so easy and being so kind to me in a time of high stress. XO"

  August 24, 2017
• Deborah (Norfolk, VA)
  5.0 out of 5

  "Good experience if I ever need another storage unit this is where I'm coming. "

  August 23, 2017
• Racheal (Norfolk, VA)
  5.0 out of 5

  "It's cool, everything is alright"

  July 26, 2017
• Adina (Norfolk, VA)
  5.0 out of 5

  "How Stephanie and the staff went over and above to help me when I needed their help. I can't say thank you enough."

  July 23, 2017
• Sara (Norfolk, VA)
  5.0 out of 5

  "It was just an easy and nice experience. I've never rented a storage space before until now."

  July 10, 2017
• Charlotte (Norfolk, VA)
  5.0 out of 5

  "The women are so friendly and kind. I reallyblikecthem"

  June 26, 2017
• Anonymous (Va Beach, VA)
  5.0 out of 5

  "On-site personnel are always very positive and helpful...."

  June 25, 2017
• Susan (Norfolk, VA)
  5.0 out of 5

  "Thank you!"

  May 25, 2017
• Leslie (Chesapeake, VA)
  5.0 out of 5

  "3rd time renting at this facility. The staff are always helpful and are great to deal with. "

  May 24, 2017

• Bethany (Portsmouth, VA)
  5.0 out of 5

  "Ms. Carol and Ms. Donna were exceptionally caring and helpful to my needs. I had my large unit for approx. 2 years and never had an issue accessing it when needed. They worked with me through a very difficult time in my life and I always felt that there was a sense of hope when leaving the office or storage unit. I also had a smaller unit for the last few months and it worked out perfect! I will definitely recommend them to anyone looking for storage. Thank you for keeping my hope alive when I was at the worst point of my life! Its not just about my personal belonging but the thought of truly belonging as a person!Both of these ladies offered that everytime I walked through the door. I greatly appreciate the Complete customer care they provided."

  September 23, 2017
• Judith (Norfolk, VA)
  5.0 out of 5

  "Tom and Ellen go above and beyond to help whenever I need a unit or the van, would never go anywhere else."

  August 24, 2017
• Liz (Norfolk, VA)
  5.0 out of 5

  "Dale was the first person I met at the storage facility and she was so very helpful with the check-in process."

  July 29, 2017
• Carol (Norfolk, VA)
  5.0 out of 5

  "The staff.was amazing - professional and friendly. I rented longer than initially intended because they were so great!"

  July 25, 2017
• Darin (Norfolk, VA)
  5.0 out of 5

  "ease if checking in and out, hours and the people"

  July 23, 2017
• Mi'Asia (Norfolk, VA)
  5.0 out of 5

  "Miss Patricia was amazing to me"

  June 30, 2017
• Shemyah (Chesapeake, VA)
  5.0 out of 5

  "The price was just right and i love the cleanliness of the whole premises!"

  June 26, 2017
• Dexter (Virginia Beach, VA)
  5.0 out of 5

  "Great service and very helpful."

  June 14, 2017
• Steve (Norfolk, VA)
  4.9 out of 5

  "Very professional and knowledgeable "

  May 24, 2017
• Jeannette (Norfolk, VA)
  5.0 out of 5

  "I really appreciated the staff. They were always very welcoming and helpful. The price and condition of the facility was also very good."

  May 24, 2017