Self Storage Units near South Morrison in Newport News, VA 23605

"Love, love ❤ Life storage very friendly, very affordable, clean and safe."

"My first issue was When I went to buy my unit the staff was very dismissive and the only information I could get was to go online even though online said I could go in store, I bought my unit and every thing was ok until I had to cancel my unit. You can't do that online and that was one of my originally asked questions from the beginning. You have to call in and confirm move out I moved everything out and took my lock on the 22nd and by the 30th I had called everyday multiple times a day. No answer, no call back, nothing. Finally on the 31st I had a call from a random worker saying hey we've noticed you've left an empty unit and lock please call us back to confirm vacancy. I called back within 2 minutes just to not agent an answer again. I tried a few more times within that hour with the same outcome and later that day around 4 pm I finally got ahold of someone who was so rude I had to try to keep my cool. She accused me of not vacating the unit and tried gaslighting me into not being able to confirm vacancy for 15 minutes until I told you about my voicemail. She then automatically said "oh so you did vacate already. Why didn't you say that" when the first thing I said was on the 22nd I vacated my unit...anyways she canceled it 1 day short of being recharged for the month. It was a hassle. I had wasps in my unit (only a few but that's still inconvenient considering they have 60 different bug repellents all over the place) it was a decently priced unit and it was helpful for my move but would go else where next time I need a storage unit"

"It was very clean and easy to get too.i asked for a close unit and I got a close unit. More space then I need but it all turned out just fine."

"Everyone that I’ve spoken with says their storage has mice."

"Great friendly experience! Very happy I stopped in and got a great deal!"

"Nice, professional, and efficient."

"Very helpful and friendly awesome"

"Great quick service! Friendly staff, will work with you to move in and out. Would definitely recommend."

"Amazing customer service. Spoke with the manager and she was extremely helpful and was very friendly. Don't just come here for the great..."

"Clean and good prices! Very friendly staff!"

"Great facility, very clean. The staff is friendly and helpful."

"Great Service and very clean! The Staff was very friendly and the prices are fair!"

"Reviews Yelp googl facebook We write reviews, promote your companies Real people accounts before 2017, we use one IP address for one view If a review is not recommended, we will replace it free of charge. First review for free Contact us [email protected] Yelp services 10 Yelp reviews = $ 350 20 Yelp reviews = $ 600 50 Yelp reviews = $ 1500 1 reviews Yelp = 150 $ -------------------------------------------------- 10 google review = 350 $ 20 google review = 600 dollars 50 googl review = $ 1500 -------------------------------------------------- 10 Facebook Review = $ 200"

"My experience at life storage was a disaster. However Stephaine from the Kiln creek location save the day. Even though Stephaine did not work at the location I was assigned to, she took the time to see what the mix up was on my account and she went out of her way to make sure it was fixed ASAP. I truly appreciate her wonderful customer service and her willingness to help with no questions asked. She made my experience much better and I was able to get my storage unit the same day. Thank you Stephaine"

"RATS RATS RATS !!!!!! Do not rent from here !!!!! I have only been here only 2 months and went to check on my unit, when i noticed droppings on a few of my things. As i looked around more there were droppings EVERYWHERE ! I will be moving my belongings out of that place ASAP ! This place is disgusting !"

"Great customer service, clean units, affordable prices. IM SOLD!!"

"Customer service is great"

"Gina is the best!! Definitely the reason why we continue to use life storage!"

"Gina has been very helpful with us since we have been customers here. She has great customer service. I would highly recommend this facility to anyone moving and needing storage for items."

"Gina E Damian was very professional Explained to me great advice in detail how I should put my belongings in the storage !!!!!!!"

"Gina was so helpful took a lot of stress off me.. you go girl!!!"

"Gina was a big help!!! She made our move in process very easy and simple! Thank you !"

"Awesome individual she there for you. Felt at home. Gina is a blessing."

"Super fast and easy to rent. Straight forward instructions. Did everything online and was set up in minutes. I even got a welcoming call from a young lady, sorry forgot her name. Thanks!"

"Very welcoming and polite staff, the storage space is exactly as shown on the website and is very clean."

"Storage is well kept, clean and Gina was a big help"

"Wonderful service great prices go see Gina Martin she’s the best!!!!"

"Gina was AWESOME!!! From the phone call to the moment I walked in I was greeted with a smile and cheerful personality! Not only did she walk me through all of the amenities and perks but she also allowed me to see inside of the last unit which I knew it was the right fit. I am truly secure in the choice of especially with the different kind of lock. When I had my own and it's the wrong one. I told Gina that the lady didn't tell me about the different locks. She said she didn't know which lock is on the unit. I said OK. Thanks Gina! 5+ stars!!!!!"

"Gina is Amazing, she Always professional & answer any & all Questions with help if Needed...."

"Gina was AMAZING! From the moment I walked in I was greeted with a smile and cheerful person! Not only did she walk me through all of the amenities and perks but she also allowed me to see inside as well as help me decide what size would bed accommodate my needs. I am truly secure in the choice of storage O chose because of her and excited to do business with this company! Thanks Gina! 5+ stars!!!!!"

"Gina was great. She was helpful and knowledgeable."

"Great service!!!"

"This Life Storage has great location. Clean facility. Staff is great. Gina very helpful. Knows how to make move in process very easy."

"Thank you Miss Gina for helping us out with our storage needs!"

"Gina is the best!!"

"Got all kind of bugs eating your clothes and shoes even if you then when you discuss it with the manager she clueless to what it is not even trying to get money!!!! Just want answers to ensure you not taking unwanted pest like termites or other rodents home when you don’t have them smh they need to do better. Piss poor service!!!!!!!"

"Every time Ms.Gina was very professional."

"I highly recommend the storage unit. I have been using it for at least 10 years, and just had to upgrade to a new, larger unit. Always a great experience."

"My company was dealing with the temporary relocation of a large number of residents. We needed to identify a storage facility where we could house there belongings. From start to finish Life Storage was extremely helpful and professional in their communication. Special Thanks to Tierra and Gina! Life Storage is lucky to have you"

"Teyr was GREAT! She was so nice and she explained everything thoroughly!!"

"Gina was very helpful with my transition of my storage. I recommend life storage of Newport News. Always a pleasant atmosphere."

"Gina does an awesome job of explaining things. Very friendly and helpful. Keep up the great work."

"Fast service and reasonable prices"

"One of the best if not the best storage units around. Great customer service."

"Great customer experience!!!"

"Easy transition. Gina explained everything I needed to know and so far I am very pleased with the service she has given me. I would definitely recommend this location to everyone."

"My 5 stars are not necessarily for the Storage Unit facility itself but they are for Gina. I had an issue with my unit there and she was extremely quick in contacting me to get the issue taken care of and resolved. She went out of her way multiple times to help me out and was extremely polite and caring every time she did so. Thank you Gina!"

"The personality and quality of the store manger Gina was right on point. Would definitley recommend!"

"Gina, the store manager, is super accommodating and friendly. I’m new here and she made me feel very welcome."

"7/30/2020 had a great experience today at the store very nice great customer service Gina and Dale❤️"

"7/30 Great help"

"07/30/2020. Gina is very helpful and always cheerful."

"She was super wonderful was just shopping around wasn’t what I needed but Gina was great! 10 out of 10"

"Gina was an exceptional help in assisting us getting our unit. She was very kind and professional and personable and we appreciated all the assistance she provided. Thanks Gina!!"