A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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4929 Shell RoadVirginia Beach, VA 2345520.2 Miles Away
Customer Reviews - Life Storage #52, Newport News
We at Life Storage want to maintain the best storage facilities in Newport News, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"This is my first time getting a storage unit so I was very nervous. But this place made me feel so much more at ease with the whole process ! William took great care of me and made sure I had the proper size for the things I have. Great customer service :)"
"Henry went above and beyond with the customer service he provided. He was very kind and patient. I appreciate that. I would recommend Life Storage to my friends and family or anyone who is in need of a storage space."
"I have had the best experience with Life Storage. Wayne has been absolutely amazing, kind & patient with me & my family & we are completely grateful. I recommend Life Storage above any other storage facility!!"
"My first issue was When I went to buy my unit the staff was very dismissive and the only information I could get was to go online even though online said I could go in store, I bought my unit and every thing was ok until I had to cancel my unit. You can't do that online and that was one of my originally asked questions from the beginning. You have to call in and confirm move out I moved everything out and took my lock on the 22nd and by the 30th I had called everyday multiple times a day. No answer, no call back, nothing. Finally on the 31st I had a call from a random worker saying hey we've noticed you've left an empty unit and lock please call us back to confirm vacancy. I called back within 2 minutes just to not agent an answer again. I tried a few more times within that hour with the same outcome and later that day around 4 pm I finally got ahold of someone who was so rude I had to try to keep my cool. She accused me of not vacating the unit and tried gaslighting me into not being able to confirm vacancy for 15 minutes until I told you about my voicemail. She then automatically said "oh so you did vacate already. Why didn't you say that" when the first thing I said was on the 22nd I vacated my unit...anyways she canceled it 1 day short of being recharged for the month. It was a hassle. I had wasps in my unit (only a few but that's still inconvenient considering they have 60 different bug repellents all over the place) it was a decently priced unit and it was helpful for my move but would go else where next time I need a storage unit"
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"My experience at life storage was a disaster. However Stephaine from the Kiln creek location save the day. Even though Stephaine did not work at the location I was assigned to, she took the time to see what the mix up was on my account and she went out of her way to make sure it was fixed ASAP. I truly appreciate her wonderful customer service and her willingness to help with no questions asked. She made my experience much better and I was able to get my storage unit the same day. Thank you Stephaine"
"RATS RATS RATS !!!!!! Do not rent from here !!!!! I have only been here only 2 months and went to check on my unit, when i noticed droppings on a few of my things. As i looked around more there were droppings EVERYWHERE ! I will be moving my belongings out of that place ASAP ! This place is disgusting !"
"Gina has been very helpful with us since we have been customers here. She has great customer service. I would highly recommend this facility to anyone moving and needing storage for items."
"Super fast and easy to rent. Straight forward instructions. Did everything online and was set up in minutes. I even got a welcoming call from a young lady, sorry forgot her name. Thanks!"
"Gina was AWESOME!!! From the phone call to the moment I walked in I was greeted with a smile and cheerful personality! Not only did she walk me through all of the amenities and perks but she also allowed me to see inside of the last unit which I knew it was the right fit. I am truly secure in the choice of especially with the different kind of lock. When I had my own and it's the wrong one. I told Gina that the lady didn't tell me about the different locks. She said she didn't know which lock is on the unit. I said OK. Thanks Gina! 5+ stars!!!!!"
"Gina was AMAZING! From the moment I walked in I was greeted with a smile and cheerful person! Not only did she walk me through all of the amenities and perks but she also allowed me to see inside as well as help me decide what size would bed accommodate my needs. I am truly secure in the choice of storage O chose because of her and excited to do business with this company! Thanks Gina! 5+ stars!!!!!"
"Got all kind of bugs eating your clothes and shoes even if you then when you discuss it with the manager she clueless to what it is not even trying to get money!!!! Just want answers to ensure you not taking unwanted pest like termites or other rodents home when you don’t have them smh they need to do better. Piss poor service!!!!!!!"
"I highly recommend the storage unit. I have been using it for at least 10 years, and just had to upgrade to a new, larger unit. Always a great experience."
"My company was dealing with the temporary relocation of a large number of residents. We needed to identify a storage facility where we could house there belongings. From start to finish Life Storage was extremely helpful and professional in their communication. Special Thanks to Tierra and Gina! Life Storage is lucky to have you"
"Easy transition. Gina explained everything I needed to know and so far I am very pleased with the service she has given me. I would definitely recommend this location to everyone."
"My 5 stars are not necessarily for the Storage Unit facility itself but they are for Gina. I had an issue with my unit there and she was extremely quick in contacting me to get the issue taken care of and resolved. She went out of her way multiple times to help me out and was extremely polite and caring every time she did so. Thank you Gina!"
"Gina was an exceptional help in assisting us getting our unit. She was very kind and professional and personable and we appreciated all the assistance she provided. Thanks Gina!!"
"I love Life Storage! Gina at the Jefferson Avenue locatation in Newport News is so nice and pleasant. She has been nothing short of amazing! Gina goes beyond to help her customers with smoothly transitioning to and from their storage spaces and offers helpful tips and suggestions to maximize their storage space and accessibility.
I have been a customers of Life Storage for many years, even before the name change.
Gina is really amazing, I wish there were more people like her working in customer service!"
"I live in a HOA and needed a place to store my husband's Father's Day gift (Camper) until the big surprise reveal, and Gina was absolutely amazing. Since I had literally just purchased the camper, she worked with me on paperwork until the DMV opened due to Covid-19 and was so pleasant to speak with. She was very energetic and friendly, exactly what you need during this stressful time. Life Storage is definitely the go-to place to store your belongings...or in my case, surprise camper."
"Talk with Gina today and like always she's very helpful and professional. I was satisfied when I left and her explanations are thoroughly appreciated."
"Called and they were extremely pleasant and helpful. Great in price, better than the last 3 companies we called. So far I really like this company. I love friendly, knowledgeable and kind people. Especially during this time! Keep it up! Good work"
"Our business has had a storage unit at Life Storage for 16 years. Ms. Gina has been in charge for much of that time. She's terrific and very attentive to our needs. We were looking for more space helped us through the process and we were able to actually get a larger unit paying less than we did for our older smaller unit. She quickly took care of the hasp installation which enable us to quickly move our equipment from the old to the new unit. Made the paperwork simple. If you need storage, temporary or ongoing, this is the place to go."
"Gina at #052 was very helpful and knowledge as I knew absolutely nothing about renting a storage unit or protecting my valuables while they were being stored. She made the process very easy to understand and painless. Her customer service was very welcoming, so far this has been a good experience."
"Ms.Gina is very nice. We got a warm welcome when we got there. Took us to see the property and showed us the units we had inquired about. Both were easy to access."
"I have never made a post about a company or any other establishment but this is just terrible I had rats tear holes in all my bags tHat were sitting in the unit when I told the lady at the front desk she was very non chalont about it and did not offer to help me at all 10/10 would NOT recommend"
"This was my first time renting a storage. Stephanie explained everything to me and even showed me the different sizes of the units to get a visual. It was a great experience."
"I love life storage the representative name is Gina Martina. She was so pleasant in making sure I had everything I needed and all the questions I had she answered. The Facility is very clean and the have lot of available options. And the price is just right."
"Gina made sure to understand my situation. We discussed all the factors going into my decisions. She gave me plenty of informative documentation so I could be fully informed. I really appreciate her attentiveness!"
"I have stored my belongings with Life Storage for quite a while now.
Its a very Clean and well lited storage. Also a safe and secure place. The office manager,Gena
Is very professional and courteous when u have a question. I would definitely recommend my friends and family there."
"I needed to store my home goods in a pinch and the process was so quick and easy Im glad i did not go anywhere else. Gina at store 052 was so helpful and nice with everything"
"I was very fortunate to have Ms. Gina and her generosity this past month. I am Marine Corps Vet, and I would most definitely recommend store #52. I've had my personal effects stored here for two years and no issues. If you are looking for a reliable place consider them."
"Had to store things in a hurry so I looked up the nearest storage lot and came across this one. Turns out I hit the ace in the hole. The manager that was on property, Gina, was tremendously helpful and kind. She got me situated within 20 mins or so with my unit and the instruction on how to access it. I found the property clean and organized.
Would do business again!"
"Had to store things in a hurry so I looked up the nearest storage lot and came across this one. Turns out I hit the ace in the hole. The manager that was on property, Gina, was tremendously helpful and kind. She got me situated within 20 mins or so with my unit and the instruction on how to access it. I found the property clean and organized.
Would do business again!"
"Ms. Gina and staff are always READY to help new customers. Ms. Rella is a plus to this great team here at the Jefferson Ave Life Storage. If you want to know that you are in good hands and partner up with a storage facility where you don't have to worry about trust, friendly staff, genuine people to deal with then you need to move into a storage unit here!!! Thank you for your assistance Ms Gina and team, you all are AWESOME!!!"
"Gina is the #beeknees !!!! I appreciate how personable she has gone above and beyond as I have relocated out of state. Gina helps make the transition smoother. When anyone asks about storage options I recommend Gina a life storage"
"I am so grateful for Gina. She is very professional & has a wonderful spirit. She is truly a blessing in assisting me with my storage needs. Thank you for all of your help!!!"
"Amazing location! Gina was so much help and she was with us every step. Veey professional and willing to answer all our questions. Amazing staff and great location!"
"I ve been at life storage when it was Uncle Bobs and it has always been a very welcoming place to store your items. Gina is always very professional and assist you with any concerns you might have. I will definitely
Recommend my friends and their. She keeps the property well maintained also w/ the pretty flowers. Keep up the GOOD WORK,
GINA."
"This place is a great. Military friendly a very nice and courteous staff. The manager is awesome and polite. Every time I talk with her she always goes above and beyond. I strongly recommend this place if your looking for a clean and friendly place to store your things."
"From going here every weekend for a previous group I was with, I noticed that this facility is very clean and well kept. They are also very band friendly! After talking to Gina, I found that she was very helpful in my needs as far as trying to look into a unit that fits my needs and she was very kind and respectful. I would definitely suggest this place for sure!!!"
"Gina Martin is the Sole reason I continue to rent here. She is the most wonderful agent I have ever rented from. I am 51 years old and have been renting for 15 year's. She wins hands down. If she was ever to leave,,,,,me and my storage items would be right behind her. She deserves a Raise and much more. I hope your company realizes how valuable she is. Thank you for your time.
Elizabeth Carrico"
"Stored my belongings here during a recent move for little over a month. Place was safe and secure, had no issues with it tampering of my storage unit. Staff was always extremely polite and courteous. Gina, who set up my account initially, found a broken light fixture in the first storage unit we looked at and immediately apologized and took me to the next available unit of the same size. This places takes care of their customers and their facilities. Highly recommend!"
"As I have stated on several surveys prior to this one, you have an excellent person in Gina. She provided the best customer service I have experienced in years."
"Stored here when it was Uncle Bob's and the place is always well lit and clean. Still the same and even more security cameras. Would suggest a new product line where you take 3 spaces and make it into two spaces each a garage with a half space work shop with power outlets fro tools, frig, portable a/c unit for a rent a garage/workshop product line. "
"The guy that helped me was surprisingly nice and it was a breath of fresh air. He didn't act at all like he was just passing time making a buck or was bored with the job, he made me feel like he was genuinely concerned about my things being stored to my satisfaction and he was pleased with his job...I LOVED it, and I was so thankful for being made to feel welcome!"
"I am very pleased with this company. My sister and I both have units. We have also rented in the past. The rates are reasonable. The location is always very clean. The staff is always nice and professional. Thank you."
"The guys are so helpful,with any questioned I had.Even when I was unable to login to create an account they showed me how to do it and walked me though it."
"From the initial call for information, to the visit and on through the contract process, all of the associates I had the pleasure of meeting, were extremely helpful, knowledgeable and attentive to my needs. I would highly recommend this facility for storing personal property. Very well kept and the employees are exceptional. Top Notch! "
"For the most part of my dealings with the staff was just above average. The first person i had to deal with was not so friendly. But, the last manager ( 8mts ) i was treated nice ."
"The service you provide our team is invaluable. Your staff is always very helpful and usually can respond to our needs easily. As you have expanded service to your customers through the use of the internet it has made it much easier to make payments, update information, and provide feedback. Keep up the good work."
"Because the first unit I rented the wall was pulled away from the post and Josh tried to get it fixed but his boss was on vacation, so as soon as another came available he switched the units for me."
"when there was a flood in my storage area they wrote and called me...i was so upset i have alot of personal and sentimental items and they moved my stuff and repacked some and kept me informed cause i could not get up to VA to take care of it myself i thought that was very nice for people to do that thanks"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Newport News and South Morrison
Our self storage facility on Jefferson Avenue is located southeast of the I-64 Highway, between McLawhorne Dr and Sedgefield Dr, near Newport News Fire Station #3. Click here for directions to this Life Storage.
At Life Storage Facility #052, we offer great property security systems and clean, affordable storage units to rent for the residents of South Morrison, White Oak, Carver, Buckroe Beach, and other neighborhoods in Newport News, VA. Call us with questions, reserve online, or click here to compare other storage units in Newport News.
Store Office Hours
Mon: 9:30 am - 1:00 pm
Tue: Closed
Wed: 9:30 am - 1:00 pm
Closed 3/29
Thu: 9:30 am - 1:00 pm
Closed 3/30
Fri: 9:30 am - 1:00 pm
Closed 3/31
Sat: 8:30 am - 12:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
