Self Storage Units near South Morrison in Newport News, VA 23605

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"My experience at life storage was a disaster. However Stephaine from the Kiln creek location save the day. Even though Stephaine did not work at the location I was assigned to, she took the time to see what the mix up was on my account and she went out of her way to make sure it was fixed ASAP. I truly appreciate her wonderful customer service and her willingness to help with no questions asked. She made my experience much better and I was able to get my storage unit the same day. Thank you Stephaine"

"RATS RATS RATS !!!!!! Do not rent from here !!!!! I have only been here only 2 months and went to check on my unit, when i noticed droppings on a few of my things. As i looked around more there were droppings EVERYWHERE ! I will be moving my belongings out of that place ASAP ! This place is disgusting !"

"Great customer service, clean units, affordable prices. IM SOLD!!"

"Customer service is great"

"Gina is the best!! Definitely the reason why we continue to use life storage!"

"Gina has been very helpful with us since we have been customers here. She has great customer service. I would highly recommend this facility to anyone moving and needing storage for items."

"Gina E Damian was very professional Explained to me great advice in detail how I should put my belongings in the storage !!!!!!!"

"Gina was so helpful took a lot of stress off me.. you go girl!!!"

"Gina was a big help!!! She made our move in process very easy and simple! Thank you !"

"Awesome individual she there for you. Felt at home. Gina is a blessing."

"Super fast and easy to rent. Straight forward instructions. Did everything online and was set up in minutes. I even got a welcoming call from a young lady, sorry forgot her name. Thanks!"

"Very welcoming and polite staff, the storage space is exactly as shown on the website and is very clean."

"Storage is well kept, clean and Gina was a big help"

"Wonderful service great prices go see Gina Martin she’s the best!!!!"

"Gina was AWESOME!!! From the phone call to the moment I walked in I was greeted with a smile and cheerful personality! Not only did she walk me through all of the amenities and perks but she also allowed me to see inside of the last unit which I knew it was the right fit. I am truly secure in the choice of especially with the different kind of lock. When I had my own and it's the wrong one. I told Gina that the lady didn't tell me about the different locks. She said she didn't know which lock is on the unit. I said OK. Thanks Gina! 5+ stars!!!!!"

"Gina is Amazing, she Always professional & answer any & all Questions with help if Needed...."

"Gina was AMAZING! From the moment I walked in I was greeted with a smile and cheerful person! Not only did she walk me through all of the amenities and perks but she also allowed me to see inside as well as help me decide what size would bed accommodate my needs. I am truly secure in the choice of storage O chose because of her and excited to do business with this company! Thanks Gina! 5+ stars!!!!!"

"Gina was great. She was helpful and knowledgeable."

"Great service!!!"

"This Life Storage has great location. Clean facility. Staff is great. Gina very helpful. Knows how to make move in process very easy."

"Thank you Miss Gina for helping us out with our storage needs!"

"Gina is the best!!"

"Got all kind of bugs eating your clothes and shoes even if you then when you discuss it with the manager she clueless to what it is not even trying to get money!!!! Just want answers to ensure you not taking unwanted pest like termites or other rodents home when you don’t have them smh they need to do better. Piss poor service!!!!!!!"

"Every time Ms.Gina was very professional."

"I highly recommend the storage unit. I have been using it for at least 10 years, and just had to upgrade to a new, larger unit. Always a great experience."

"My company was dealing with the temporary relocation of a large number of residents. We needed to identify a storage facility where we could house there belongings. From start to finish Life Storage was extremely helpful and professional in their communication. Special Thanks to Tierra and Gina! Life Storage is lucky to have you"

"Teyr was GREAT! She was so nice and she explained everything thoroughly!!"

"Gina was very helpful with my transition of my storage. I recommend life storage of Newport News. Always a pleasant atmosphere."

"Gina does an awesome job of explaining things. Very friendly and helpful. Keep up the great work."

"Fast service and reasonable prices"

"One of the best if not the best storage units around. Great customer service."

"Great customer experience!!!"

"Easy transition. Gina explained everything I needed to know and so far I am very pleased with the service she has given me. I would definitely recommend this location to everyone."

"My 5 stars are not necessarily for the Storage Unit facility itself but they are for Gina. I had an issue with my unit there and she was extremely quick in contacting me to get the issue taken care of and resolved. She went out of her way multiple times to help me out and was extremely polite and caring every time she did so. Thank you Gina!"

"The personality and quality of the store manger Gina was right on point. Would definitley recommend!"

"Gina, the store manager, is super accommodating and friendly. I’m new here and she made me feel very welcome."

"7/30/2020 had a great experience today at the store very nice great customer service Gina and Dale❤️"

"7/30 Great help"

"07/30/2020. Gina is very helpful and always cheerful."

"She was super wonderful was just shopping around wasn’t what I needed but Gina was great! 10 out of 10"

"Gina was an exceptional help in assisting us getting our unit. She was very kind and professional and personable and we appreciated all the assistance she provided. Thanks Gina!!"

"Clean facility"

"Great experience, I was helped in a timely manner thanks to the girl up front."

"Front desk staff always very nice. Always clean. Great experience"

"I love Life Storage! Gina at the Jefferson Avenue locatation in Newport News is so nice and pleasant. She has been nothing short of amazing! Gina goes beyond to help her customers with smoothly transitioning to and from their storage spaces and offers helpful tips and suggestions to maximize their storage space and accessibility. I have been a customers of Life Storage for many years, even before the name change. Gina is really amazing, I wish there were more people like her working in customer service!"

"I live in a HOA and needed a place to store my husband's Father's Day gift (Camper) until the big surprise reveal, and Gina was absolutely amazing. Since I had literally just purchased the camper, she worked with me on paperwork until the DMV opened due to Covid-19 and was so pleasant to speak with. She was very energetic and friendly, exactly what you need during this stressful time. Life Storage is definitely the go-to place to store your belongings...or in my case, surprise camper."

"Talk with Gina today and like always she's very helpful and professional. I was satisfied when I left and her explanations are thoroughly appreciated."

"Called and they were extremely pleasant and helpful. Great in price, better than the last 3 companies we called. So far I really like this company. I love friendly, knowledgeable and kind people. Especially during this time! Keep it up! Good work"

"I been with life storage for three years and I just moved out, Genia has been very helpful, secure and clean thanks, Linda Mack"

"Staff is friendly. Good prices. Very helpful. Hope they dont change their closing hours. We need 24hr access to our belongings."

"Managers were great and helpful! Would recommend this storage unit."

"The website was great and at the location Stephanie was kind, knowledgeable, and just plain fantastic. So far, so good."

"Outstanding customer service and a real friendly staff. The store manager Gina was awesome!"