Life Storage in Newport News, VA

We at Life Storage want to maintain the best storage facilities in Newport News, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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• Michael (Newport News`, VA)
  5.0 out of 5

  "Excellent customer service every time I visit my unit. "

  August 03, 2017
• Katherine (Norfolk, VA)
  5.0 out of 5

  "Everyone was very helpful and well-informed. I am truly happy with my storage unit."

  July 30, 2017
• Tamara (Suffolk, VA)
  5.0 out of 5

  "It would be nice to have more carts in each building. I often have to search other buildings for a cart. Probably customers are taking more than one for their use and not putting them back."

  July 28, 2017
• Jack (Chesapeake, VA)
  4.4 out of 5

  "would like hours of entry made 24-7 but other than that nothing"

  July 27, 2017
• Joseph (Newport News, VA)
  4.8 out of 5

  "Stored here when it was Uncle Bob's and the place is always well lit and clean. Still the same and even more security cameras. Would suggest a new product line where you take 3 spaces and make it into two spaces each a garage with a half space work shop with power outlets fro tools, frig, portable a/c unit for a rent a garage/workshop product line. "

  July 26, 2017
• Carol (Norfolk, VA)
  5.0 out of 5

  "The staff.was amazing - professional and friendly. I rented longer than initially intended because they were so great!"

  July 25, 2017
• Adina (Norfolk, VA)
  5.0 out of 5

  "How Stephanie and the staff went over and above to help me when I needed their help. I can't say thank you enough."

  July 23, 2017
• Sara (Norfolk, VA)
  5.0 out of 5

  "It was just an easy and nice experience. I've never rented a storage space before until now."

  July 10, 2017
• Mi'Asia (Norfolk, VA)
  5.0 out of 5

  "Miss Patricia was amazing to me"

  June 30, 2017
• Charlotte (Norfolk, VA)
  5.0 out of 5

  "The women are so friendly and kind. I reallyblikecthem"

  June 26, 2017

• Gabor (Newport News, VA)
  5.0 out of 5

  "Great Service and Friendly environment."

  August 02, 2017
• Liz (Norfolk, VA)
  5.0 out of 5

  "Dale was the first person I met at the storage facility and she was so very helpful with the check-in process."

  July 29, 2017
• Weeks Michael (Suffolk, VA)
  4.8 out of 5

  "I got what I expected for an outdoor space to park my RV. I wish I could afford to store there year round. No issues at all."

  July 28, 2017
• Robert (Chesapeake, VA)
  5.0 out of 5

  "Keep up the great work!"

  July 27, 2017
• Racheal (Norfolk, VA)
  5.0 out of 5

  "It's cool, everything is alright"

  July 26, 2017
• Damien (Newport news, VA)
  4.2 out of 5

  "From the beginning the service was awesome. "

  July 23, 2017
• Darin (Norfolk, VA)
  5.0 out of 5

  "ease if checking in and out, hours and the people"

  July 23, 2017
• James (Poquoson, VA)
  5.0 out of 5

  "Wayne was excellent to work with. He was very patient and thoroughly answered all of our questions. He is extremely pleasant and an asset to have managing the Kiln Creek location."

  June 30, 2017
• Robert (Newport News, VA)
  5.0 out of 5

  "Friendly, professional staff. Great facility. "

  June 27, 2017
• Mary (Yorktown, VA)
  5.0 out of 5

  "Absolutely love renting my storage space here. It is always refreshing to see friendly faces and clean storage spaces?? Wayne is amazing and that is why I keep coming back and renting my storage unit here?????? I give Life Storage a definite ??????????"

  June 15, 2017