Self Storage Units near Buffalo in Lockport, NY, 14094

"Richard ia A-1!"

"Very friendly and easy to work with."

"So my Mom has used this location several times in the last 12 yrs, when she downsized from a 4 bedroom house to a senior living 1 bedroom apt. Then after that to store things that didn't fit in her limited storage at her apt building. And Now bc she has had to move to a nursing home. When we 1st rented a space it was Uncle Bob's storage then changed over to Life Storage. The service has always been great. Now that Mom has gone to a nursing home I needed to get a bigger unit as she only had a 5x6 for like 10 totes. I called to see what I had to do and Dena gave me all the info I needed. She was great finding me the right size unit so I wasnt wasting money for something I didnt need. Each time I've had questions she's been super helpful. Its been crazy the last 5 weeks trying to take care of mom and her apt and get all of her accts closed as the nursing homes take pretty much all of her monthly income! So being able to talk to Dena and get the correct info and insights on what we needed has been especially helpful and I cant thank Dena enough for all of her help. The unit we finally decided on was a 10x10 which will fit moms stuff perfectly. They use small Cylindrical locks on this unit which is actually easier than the bulky padlocks, The space is clean and dry. They have a security gate that needs a passcode to enter so its very secure along with cameras so ur items will be safe. Overall we are extremely happy and will continue to use them in the future whenever we are in need of a secure space to store our things."

"I've had my trailer parked here safe & secure for a couple years and every time I'm there Dena has been super helpful and incredibly nice, goes above and beyond to make sure we get the best service Thanks So much!"

"Dena helped me with a parking space. She was very attentive and sweet. I recommend anyone to go to this location for All their storage needs. She was very patient with me and the store was very clean and well maintained. I would give 100 stars if I could. 🥰"

"The manager is very nice and professional. Great place to store stuff."

"Best place to get a storage unit at the best prices and the manager Dina is by far the nicest and sweetest person to ever to talk helped with all my needs and explained all I needed to know - you want a good, clean and safe storage unit rent from Life Storage in Lockport NY"

"Dena Silver is so helpful and professional ! One of the best storage facilities I’ve ever used."

"Great service"

"Clean units. Great pricing. Dena is super sweet."

"The store manager was very personable and helpful. She explained everything thoroughly and showed us the storage units. They are clean and easily accessible."

"First time storage unit user here! Dena was extremely kind and very helpful whenever I needed anything! Will definitely be recommending to friends😁"

"We never had any issues or problems with our unit or the manager. She has been a wonderful person to deal with and a very caring soul. Thank you for all your help these last 2 1/2 years."

"I would give zero stars if possible! The latest bad thing about this Particular Location ( I have had many other sheds @ life storage with no problem! But the Lockport location has turned in to a nightmare! ) Is a drummer is in one of the units.  Last night I had to leave my shed ! Due to the drummer being so loud & my history of serious migraine headaches!! I left a letter for the manager to make sure it wouldn't happen. I was told on my vm there was nothing she could do. It was up to the drummer. I have a video ! It was loud & brought on a bad migraine! This is NOT ok for every other customer to be tortured like this. I had 3 storage sheds there ! 2 now ! I think it's disgusting treatment of a excellent customer! I will be moving to cube smart where drumming is not aloud. & customers r treated equally! NO ONE ESPECIALLY A PAYING CUSTOMER SHOULD BE SUBJECTED TO THIS!! MY HEAD WAS POUNDING & I MADE A VIDEO OF IT !! Also I was going to switch a shed to my cousins name. She would have been a new customer but they refused to give her a new customer discount! She took the stuff in a u haul to another shed due to this. The prices also raise every few months !!! In 2018 to up to last year we had no problem with this location. After the last year & especially last night we will be moving to another storage center other than life storage ! Last year when I was in the office May of 2021 getting my third shed @ this location my 5 yo granddaughter & I were told we could not use the rest room. WE HAD ALWAYS BEEN ALLOWED TO USE IT PRIOR TO THAT DAY IN THAT LOCATION & EVERY OTHER LOCATION OF LIFE STORAGE!! I did not appreciate that! & not to mention last week there was a stray guy walking around the building late at night.  This location has been the worst experience I've Ever had at a storage center ! & my husband & I r excellent customers !! If my husband hears those drums tonight. Or any other night while he is moving us out. We will be calling the state troopers. There is a noise ordinance in Lockport. It is life storages responsibility to stop this drumming!! Effecting all it's other customers!! But seeing they won't handle it. My husband & I will be calling the state troopers & the corporate office with formal complaints!! They need to teach their office staff how to treat a excellent customer whose been with them for years !!! None of what I wrote about here is how you treat a good customer!!!! We are leaving & moving across the street after they failed to help us with this drumming issue & my migraines. I will NEVER use life storage again. Especially after these last few weeks!"

"Dena is fantastic! She was very helpful, kind, and considerate."

"Clean and friendly!"

"Dena was very friendly and helpful. She was accommodating to our special circumstances."

"Dena is the best!"

"Associate was thorough, efficient and pleasant."

"Very good"

"This storage unit is the best. Dena was very nice and attentive to getting us to our storage unit. Every time I called, she makes sure all my answers were answered and needs were met. I highly recommend this place, it made my moving process so much easier!"

"Dena was very helpful, professional & friendly. She made the whole experience flawless."

"Great units an customer experience!!"

"Excellent facility."

"Very satisfied with my experience very friendly I would recommend this place to anybody"

"Dena has been way too helpful and accommodating! Great service."

"I have storage my classic car at life storage for two years and am very happy with the service. They're very accommodating!"

"Dena is great, very patient, great customer service skill"

"Great customer service! Dena was very helpful and patient with all our questions."

"She is so sweet helpful and professional great job miss ladie"

"I’ve been at this storage unit for almost 7 years it’s a great place to store your old stuff if you don’t have room In Your house. Climate control really helps 100% recommend."

"Dena was great. Very professional and curious - Dominic L"

"Great experience overall with this storage facility. Well kept and secure. Staff is friendly and helpful. Will rent again. Highly recommend this facility! Awesome 👍"

"I’ve only had great experiences with Life Storage in general and this was no exception. I’ve had items here in the temperature controlled area for several months and it was a safe and clean place to store my items and was a no-hassle experience. I move out without any issues as well! Thanks to the manager who called me to confirm my move out!"

"Dena Silver provided excellent customer service, she listened to and understood my needs."

"Great service from Dena"

"Really Great service"

"Amazing customer service and very respectful. Dene(spelling) is truly amazing"

"Excellent and friendly service. Was very convenient with 24 hour access."

"Dena Silver, very helpful, pleasant and very efficient"

"Dead mouse when I walked in hall way leading to my unit. It was covered in spider webs. So gross"

"Dena was very helpful in renting space for our RV. Very clean and well kept facility."

"Dena was very helpful renting a space for our rv"

"Super friendly and very helpful. Thank you Dena."

"Great service. Will consider renting here."

"Super amazing and helpful when we needed a large unit last minute!"

"Absolutely love life storage! They were quick to help in our time of need and she was very very nice!"

"Dena the store manager went above and beyond to answer my questions and help upgrade our storage unit! 100% would recommend to anyone!"

"Every part of my experience with this location was easy, safe, and overall great! Dena was super kind and helpful in the office when I was clearing out my unit and made my experience even better by being so friendly and helpful!"

"Talked to Dena - very efficient, knew her product very well!!!"

"Got unit today.. Great service"

"I was recently in search of a 30 foot parking space. The Lockport Life Storage location (store 340) had the best prices in the area amongst competitors. Dena was kind enough to hold the last spot for us for a day while we retrieved our title and registration to complete the paperwork. She showed my husband and I the space several times to confirm we were good with the spot. The electronic paperwork and rental process was a breeze - Dena was so pleasant! This was a great first rental experience for us."

"Dena was polite, prompt, and answered all and every question! I would recommend this facility to all my friends and family"

"It was great having this space close to UB! Dena, Manager - thank you! Your the best!"

"Amazing storage facility!"

"This place is really nice and clean! Amazing prices on the units! Dena is super helpful and super friendly I would highly recommend this storage facility if you are looking for a storage unit!"

"Dena is incredible. When I first got my unit she gave me a great tour and answered all my questions. When I moved out I had some complications that were my fault and she was helpful. The facility cameras are checked and everything was dry and clean. I plan on renting here again."

"Great service!! Dina is really nice and knowledgeable and she took the time to show me three different units to determine which size was best for me."

"Dena and this location are great."

"We had a great experience renting a storage unit at LifeStorage in Lockport. The store manager, Dena, was very professional and helpful - we highly recommend this business."

"Muy buena atención ayuda en todo. Gracias."

"Very easy to rent a unit here! Dena, the manager was very accommodating and so nice to work with. Would definitely rent from here again in the future!"

"We had an excellent experience at LifeStorage. We had a storage unit at the Lockport location for almost 2 years and didn’t have any problems. Dena, the Store Manager was very friendly and helpful throughout our time. Highly recommend LifeStorage."

"Dina is very helpful. Knowing what goes on here very well trained. Love this place it’s clean nice great storage units. I definitely recommend"

"Dena was great . She was very helpful in my time of need . Very good service."

"Dena is super!!!! She made my experience so fun and quick, not only does she have a sense of humor in these trying times but she worked endlessly to make sure I was taking care of with a storage unit! Highly recommend and great fast service!"

"Dena is extremely professional and courteous when it comes to what you need. Her friendly demeanor makes the whole life storage experience very pleasurable."

"This place is great. And dena is amazing! Very affordable."

"Dena was such a huge help when we arrived. She helped us find our storage unit and explained the key process as well. She was super nice and friendly and we look forward to seeing her when we come in."

"What a great experience, easily reserved online, Dena contacted me to confirm. Secure, clean and easy process! Many unit varieties and sizes to meet your needs. Highly recommended!"

"The lady at the desk was very helpful and very friendly"

"Dena is the sweetest, kindest, and the most empathetic customer service representative that I have encountered in a long time. She definitely needs a bonus for her amazing customer service skills."

"Great location great customer service great management there are amazing. Had no issues when I had a problem it was fixed right away. Recommend this location to anyone."

"Best price around. Very easy to reserve a space. Service was 110%!"

"Dena is super helpful and very friendly!"

"Dena was very knowledgeable, respectful, & personable. Because she was very knowledgeable I will be storing my car there."

"Lockport area , great place to store things"

"The manager was very polite and helpful."

"Dena was so helpful and had incredible customer service. 10/10 would recommend to a friend!"

"Dena is the best. Made the process amazingly easy"

"My girl Dina saved the day, thanks so much"

"Moving is stressful! Dena made it easy. Great service!"

"Dina is very nice!"

"Dina is goated!!"

"Dena was a big issue with the issue I was having, the management is great here"

"Dena has been extremely helpful and very friendly. Would recommend on customer service alone."

"Dena is so amazing! She made me feel so welcome coming up from Texas and gave me a great tour of the grounds. She put me in exactly the two units that I’d been hoping for based on what she listened to me describe over the phone. She really listens to the customer and does her best to accommodate."

"Great, secure facility to park my car in while cycling the new Empire State Trail for the next couple weeks. Dena took care of the paperwork quickly and I was on my way. Highly recommend."

"The price was the lowest in the area for my needs and the customer service is top-notch. Dena has always been professional, friendly, exceptionally helpful and pleasant to talk to."

"Dena was so helpful in assisting me with my storage unit. Being in customer service myself I have high standards. Dena exceeded them. You’re definitely an asset to your company!!"

"Dena was my favorite ! Super helpful, loved it here !"

"Dena was amazing. Very great experience. Made this process quick and easy."

"Very nice facility & clean the young Lady Dena was very nice & professional in explaining the size storages & prices. I highly recommend this location"

"Dena was a great help, very quick & kind ! 10/10 would recommend!"

"Really nice at this location very friendly really good customer service dena the manager is very friendly"

"Dena was delightful to work with and made the setup process simple and easy. A++ Simply the very best!"

"deena is a very sweet and nice person she helped my family out while we were in a hard situation. she’s really polite and respectful. get with life storage now deena is very sweet and will help you in any way possible"

"Dena was extremely helpful. She made sure I knew what I was getting when purchasing a unit and helped me make a decision on the size unit as well. Was a pleasure having her assist me."

"Excellent customer service -- Dina in the office is very helpful and pleasant to deal with! Fair pricing and a nice range of storage unit sizes/options. Good hours of accessibility. Safe premises and convenient location."

"Dena [and Heather who was filling in for her] are very professional and personable. The last manager (named started with a J) was not very helpful/kind so this was a great change. Thank you for making my Life Storage experience better!"

"Such an awesome experiece, lots of smiles and im very happy and cannot stop smiling and joking around!! Very happy with Dina!!! Thank you!"

"Dena was excellent very professional"

"Spoke with Both John and Dena--BOTH very informative, kind and helpful!!!! Great Team!!!!"

"Great experience with Dena Silver in Lockport, NY!"

"I've rented from Life storage before, and have always had a wonderful experience. Today Dena went above and beyond to help me get set up, and I could not be more thankful! Excellent customer service, attitude, professionalism!!"

"Dena and her staff are absolutely amazing properties are kept clean and love the 24 her access"

"I like all the security this location has to offer I like dealing with Dena at the store location"

"Great experience at Life Storage in Lockport, NY with Dena Silver. Extremely professional and knowledgeable. She even helped my husband jump his truck. Thanks Dena."

"Dena and her staff are wonderful. They are very friendly and always willing to work with you. I obtained my unit through the online system which was very simple. I highly recommend life storage in lockport."

"I have had my stuff in life storage here for 4 years while I moved out of state. They have been amazing with me. Any time I call I get help with my questions or concerns."

"Great storage facility. Wonderful customer service. Dena Silver was excellent with explaining the benefits of their Lockport facility. Conveniently close to my home and very affordable."

"Deana was great."

"Dena was excellent. Thank you!"

"Very kind and helpful"

"Dena was super friendly and hooked me up with just what I was looking for. Very personable."

"We just rented a 10x8 climate controlled unit at their Lockport location. Our contact there Dena Silver was very informed about all the questions we had. She even followed up with a phone call to ask if we had any other questions and if there was anything we needed to please call her anytime. In today’s world you never get customer service but here we received great customer service and I would recommend this storage facility to anyone who needs one."

"Professional curtius service."

"Rented a parking space for my RV and worked with Dena. Very nice experience and she was very helpful with all my questions and concerns. I recommend using Life Storage in Lockport as you won't be disappointed."

"Dena was very helpful with finding the right storage unit for my needs She was very professional explaining everything I needed to know about the storage units the price and the security that is provided at this location 340 Excellent customer service"

"The manager, Dena, is extremely kind and personable. She helped me find the right unit for my storage needs. She'll gladly work with you and help you with any questions you have."

"Excellent facility, price, and a service second-to-none. Thank you Dena (the facility manageress)."

"Great place and friendly staff!! Clean and well protected!! Dena is the bestest!!"

"Storage space"

"Deanna was great to work with. Very pleasant. Location is convenient."

"Excellent facility- clean & dry. Dena, mgr, was very helpful & provided outstanding customer service!"

"Super friendly and easy to get set up! They got me a great deal on my first month and Jennifer was so kind to help me 50 point turn my hitch trailer out of the parking lot AND into my storage parking space!!! Highly recommend this place :-) thanks so much!"

"Clean, secure. But the lady at the office is extreamly rude. Better to go online to rent a unit then to deal with her."

"Great staff! Justine personally made sure the space would work for me."

"Very unfriendly to customers. Charging late fees without informing customers."

"Justine was very helpful"

"The facility is clean and well taken care of and the staff has been very helpful. Thank you Justine Schweitzer for all your help!"

"Great and professional place, Justine was very sweet and most helpful in regaurds to referring me to use climate control since my furniture is antique and she understood how important my belongings are to me. I've never seen a storage facility so clean and have very affordable prices."

"I had alot of issues trying to fig out what size unit we would need. Justine had no problem showing me the sizes. She took the time to explain the prices and the sizes. Making it easier to figure what would work. Really great customer service. Cant wait to move stuff in tomorrow!!"

"Justine was so helpful! She helped make it so easy and is very nice!!"

"They will tell you one price on the phone and when you go in they magically add on money to the account. Not just once but twice. Took 2 months just to get ahold of them to know how much to pay even left messages for them to call me back never did. Never using this place again."

"Amazing customer service shout out to Justine for a wonderful experience and not a headache. Thank you so much for all you're help :)"

"Justine was very sweet and accommodating. She answered all my questions and even helped me get to this survey. Definitely a five star employee."

"I spoke with Dena over the phone and she was exceptional! I was traveling while trying to secure a storage unit but was not going to arrive prior to close. She was able to find the solution for me and I was able to rent a unit with 24-7 access that allowed me to move in that evening. Thanks Dena!"

"I had great services provided by Justine!"

"Easy check in, personable young woman at the desk did everything in her power to make check in fast and easy."

"This store is great! Clean, reasonably priced and convenient. Awesome customer service. Justine was a great help. She's such a sweetheart!"

"Dealt with Justine Schweitzer and she was awesome."

"Today was my first experience with storage facility. Dina was so helpful with us getting code entered and help with locating unit. She was very professional!"

"Dena was very sweet nice and helpful. Fast service in & out quick I would recommend life storage to any family & friend and the best of all I got a sweet deal on my storage = "

"I have the most respect for the employees of this place. I had Dina work with me. She is the sweetest women to have help you. Very helpful. Plus during this difficult time for everyone. She was a true blessing and I highly recommend this place,And her.It was very easy to get in and out plus it is a very clean place. Thank you for everything ,plus the prices are amazing."

"Dena was absolutely wonderful!! Super helpful, excellent customer service!!"

"Dena provided excellent service and very knowledgeable thanks for the experience"

"Awesome"

"I needed a space for a couple of months and they are willing to help u when u need it... I would definitely recommend them to everyone that I know"

"Great facility and Dena made the check-in experience quick and easy!! Way to go! Keep up the great work ya'll :)"

"Samantha was wonderful to work with, we are renting the storage."

"I stopped in to get some information and Samantha was so kind and helpfully, she actually made my day. Life is hard sometimes, so when someone goes the extra mile in attitude I like to acknowledge it."

"Every person that I have spoken with at Life Storage on Transit in Lockport have been friendly and helpful. I would highly recommend this place to anyone."

"Store my rv here. Safe and clean. Spaces could be wider for motor home. Staff friendly, cost reasonable. Plowed in winter."

"it was very pleasant Deha was very kind to us, it opened a lot to me the way he attended us"

"Doug was kind pleasent and helpful in making sure that all of my storage needs were met. He took a lot of time to make sure I knew where my unit was and even walked me out to the gate to make sure I could get into the facility. He made sure I knew about all of the specials that were available to me and helped me through it all. I really appreciate my experience and would recommend to anyone"

"We are first time storage unit renters and Holly was superb and made us feel at ease. She patiently walked us through the process, showed us the unit before we committed and was very knowledgeable. Thank you Holly for getting us setup."

"I went to Life Storage today to rent an indoor spot for my vehicle, Holly was very helpful and made the transaction smooth and easy. I was in and out!!"

"Life Storage is very professional clean and a great place to store you valuables."

"Dough has great customer service. He was so nice setting me up with my storage space."

"Absolutely the best customer service I have received in a long time! Doug made the process of renting a storage unit quick and easy. Doug cut his lunch hour by 1/2 hour to help me. He is pleasant, professional, efficient, and very helpful. He explained the whole process thoroughly and took the time to be certain I was well-informed. The office is neat and clean and the entire premises is very well cared-for! Not to mention the great specials that are offered in regards to monthly storage pricing! Once I returned later on the day to bring more storage to my unit Doug took the time to stop and ask me if I was satisfied with the unit I had been assigned. Just plain good old-fashioned great customer service! Thank you, Doug!"

"I received a call about my rental within 24 hours of my online reservation. I was able to make an appointment for check in and paperwork. Dina was super at the signup and move in process."

"Great Service at a secure location!"

"Doug is wonderful, extremely knowledgeable and friendly! Very happy and confident in returning to this great company!"

"Staff was very helpful and nice"

"Great promotion and helped us when uhaul couldnt"

"Great place! The manager Doug, was very helpful. We were looking for a small storage unit to store kayaks and some other stuff. He showed us around, and all in all was just very friendly, and helpful. It's also a great location, right on Transit Rd! The office and units are very clean and updated!"

"Great experience with using this storage facility. My belongings were in perfect condition after a year of storage and the location felt very secure. The manager, Doug, is friendly and helpful and goes above and beyond in providing great customer service."

"Doug, the manager of this Life Storage location, was super helpful arranging access for us to have house hold goods delivered. Additionally, stuff present on the day of delivery provided exceptional customer service. During the 5 hours of movers unloading their truck, Life Storage promoted a family friendly atmosphere and understanding for our situation. With outdoor temperatures in high 80s, they understood our kids desire/need to get out of the sun and welcomed the dog to keep the kids company. Thank you for making a rough morning much better!"

"Dena helped me get checked-in to my 5x10 unit. My access code wasnt working so she helped resolve it quickly. Very friendly and courteous! I would highly recommend renting from here."

"Great service and pricing, loved having a truck available to use as well"

"Decent. Doing some upgrading to the storage unit doors. Staff very nice. But there are a few things that need improvement. Entry doors to the front building need small repairs to make them more secure and easier to open. Can't say how other doors are. Also, the flat bed carts badly need the corner bumpers repaired..the pads AND metal are sticking out...dangerous..could gash someone or something. Need better lighting in front of some interior units."

"I highly recommend life storage in Lockport N.Y. The staff was super friendly & very helpful. When me & my sister went to the Lockport location the manager was a very nice guy & definitely made us feel welcome! Thank you!= =’"

"Doug helped me yesterday in finding a storage unit that fits my needs! It was my first time ever getting a storage unit and Doug made it really easy for me."

"Theyre sneaky about pricing. They advertise prices but once you go to get your storage unit theres more charges that are required. The truck is not fully free dont let them fool you on that either. Although its STILL A GREAT DEAL.... You get the first 25 miles free. Then youre charged per mile after that. (Although, its still cheap!) Which also requires a $100 deposit and a credit card. Then theyll push another charge on you for the insurance. Yes, you still get a decent deal but be honest about it. Dont wait until last minute to tell people who depended on those prices to throw more at them. That bothers me. Even though the prices are the highest in the city, Im still using them because the truck rental is very convenient for local trips. I also really liked the man I spoke to on the phone. He was very polite and answered every question I had."

"Excellent service, they don't try and upsell you. Talk to Doug"

"the Lockport location is amazing , they have a friendly staff, great deals. big and small units ,this is the 3rd time we have used this storage location and love it !! highly recommend :)"

"Doug was very helpful and explained everything so there's no surprises. Made process super easy. Thanks"

"Friendly manager, easy to rent and good prices! 24/7 access is a bonus!"

"Holly was great and professional !"

"Had the pleasure of working with Holly and Doug. Very friendly,proactive and knowledgeable Moving is stressful enough they made it a lot less chaotic and atleast tolerable. Will refer everyone I know to life storage in the future!!"

"Will recommend to my family and friends. Had the honor to work with the manager Doug. I did my research first and I'm glad I did. Filed out most of my information prior to my arrival. Being a disabled Veteran, I don't have time to deal with "things" to pop up. Doug was upfront and respectful of my information. He let me look at the unit before anything was signed. Then he offered up the free truck rental that they offer at The Lockport location. It came in handy about a week later when I still had more things to move. He was going to go above and beyond and offer it again, but I didn't need it. What I still had left could get moved by my truck. Very Clean, bathroom is helpful for a nice clean up. Thank Doug!"

"Safe affordable place to store your valuables. Manager Doug is knowledgeable and does an awesome job!!!"

"Everything was great! Thank you."

"GREAT IN ALL AREAS"

"Great staff"

"While moving I discovered mouse feces in 90% of my belongings. I did not leave food in my storage like I was told. I wish the owner warned me about double wrapping my belongings and putting out rat poison. I had to get rid of alot of things and am very upset!!!!"

"Great Service!"

"I've been going to the storage unit for over 5 years had nothing but great service and my leaving of the facility and being able to get the truck everyone's very polite and I couldn't be more happy"

"Doug was awesome!!! Will come back and rent from you again . Thanks so much"

"Awesome customer Service, deals and patience. Thnx Don."

"Very friendly & customer service oriented. We got a great deal on an easy to access storage space."

"Gooooooooooooooooooooooooooood Goooooooooooooooood Gooooooooood Goooooooood Gooooooood Goooooood"

"The manager, Doug Soak, is very friendly. He was very helpful."

"couldnt of had a better experience. Doug was helpful never one ounce of an attitude and made me feel welcome and that my belonging were safe. Answered every question I had"

"One of the most concerned caring places to store what is important to you. Doug is a great man - reasonable and caring. THANK YOU for EVERYTHING!! Your a great guy which makes the company GREAT!"

"Clean office and doug was extreamly friendly!"

"Doug is the best extremely helpful and great"

"Friendly and very helpful from first call until finish. Highly recommended!"

"Doug is so friendly and helpful. He is sensitive to the fact that people may be going through a difficult time."

"Awesome place awesome prices best pl place in town"

"Doug was the one that helped us hes super friendly always kind and amazing would highly recommend"

"I explained my Situation to Doug at the Lockport, NY office and he told me exactly what I would need and he was very honest with pricing and this month's deal. Because of him I rented the bigger unit in order to get the deal. Very wonderful and soft spoken gentleman."

"The only thing I wish you would do is paint or tape a stripe along the edge of the tiny step going into unit. The first time I went in, by myself, I almost fell. It is so small that it is tricky to see, but easy to trip over."

"greatjob"

"Offered me the right size storage wonderful location clean I feel very safe placing my item at this location"

"I am very happy with my Life Storage experience"

"There were a few things that were a problem at first, but they were taken care of. "

"It was a great experience and staff was VERY helpful."

"The experience I have had with my storage needs has been excellent. I once broke my key in my lock and the staff there assisted me courteously and quickly to rectify my dilemma. I sometimes spend hours going through my stuff and am always greeted with a hello as the staff is performing their rounds. Great job!"

"Staff at the Lockport ny store are very helpful. They always go above and beyond my expectations."

"Thank you everything was like he told us, am happy!!!"

"Neat clean good security measures"

"I have already recommended you to friends!"

"I did not have to wait at all to sign the rental agreement, insurance papers, etc. I find it great that I can go to my locker 24 hours a day."

"parking lot always clear of snow, outdoor lighting is good"

"I'm impressed by your very generous move out policy as well. Out by the 5th of the month is generous. "

"both the manager Shane and his associate Daisy were always helpful. When our unit was not locked properly (my bad) Daisy called to advise. In summary, the management at this site is excellent!"

"Daisy in the Lockport office was wonderful!"

"They take the time to email me reminders, and always thank me. My unit was always clean as was the whole building"

"Daisy has been a wonderful asset to Uncle Bobs [Life Storage]. She is professional and always friendly. "

"I didnt like the fact there is no way to inform them of us leaving online we had no time to go fill out the form and turn it in before we left. "

"extremely happy with rep and facility"

"I paid for the full month of November but moved out on the 7th. I was informed I would not get a pro-rated reimbursement because I hadn't moved out by the 5th. This was not common knowledge and for this reason alone I would not recommend Uncle Bob's [Life Storage] to my friends or family."

"Size was available Truck a free rental / move in Associate very knowledgable Showed me premises Felt very secure with my rental Carts /dollies available for moving in Very accommodating"

"Shane was awesome- a great combination of professionalism, knowledge of product, friendliness and smiling."

"I was very happy with my first experience with storage unit. Daisy was extremely helpful in suggesting buying boxes and other supplies.. She has a wonderful personality and I enjoyed dealing with her. I came into the office several times and each time she was very pleasant. "

"Made us felt at home and the process much easy. Not to mention the trip on the go-cart, it was all fun!"

"Was very impressed with Daisy in the office. Extremely professional, knowledgeable, and friendly. Kudos to whoever hired her."

"Shane was a joy to work with at Lockport Uncle Bob's [Life Storage]. Professional, and polite and knowledgeable! Great job and kudos to him! You hired a great person for that management position! "

"High level of professionalism"

"Clean, convenient. "

"Very helpful staff"

"This is the nicest place i found to store my things...i looked all over."

"The store manager Shane Dean went above and beyond to meet our expectations. He made my mother and I feel extremely comfortable. He was very informative and made sure to give great detail about everything that Uncle Bob's [Life Storage] has to offer. Not only did he give great customer service to us, he gave it to every single customer that came in that day. He was extremely patient and dealt with every single customer with ease. For a job that takes a lot of work and knowledge, he made it look extremely easy. Overall, my mother and I were very impressed with the professionalism Shane had and his ease to get his customers in and out with one hundred percent satisfaction. I will not be afraid to reach out to Shane for ANYTHING in the future. He is a great manager and was a great example of how all managers should treat their customers. "

"I was treated very good and all my questions answered and everyne has been very helpful. I brought a rug for the floor of my storage as the cement is very slippery something that I'm sure is expected for this time of year. And I salted just by my door because of the ice lump that again for this time of year is expected. All in all everyone there is very friendly and helpful."

"it was in the location that helped us and suited our needs...the placement of our vehicle was perfect and works with our lifestyle..."

"The staff was extremely helpful with our difficult move."

"Very nice people, always willing to assist in any way they can. "

"I like the friendly yet professional atmosphere... And that they are always willing to help amd answer my endless questions :-D Monica!"

"I never rented space before and she recommended covering any mattress or furniture with plastic. Sounds silly but I never thought to cover anything."

"all was taken care of "

"Everything the associates did was spot-on, and the facility was properly maintained. However, when you walk into a place, expecting to pay a certain amount for a storage space ( because that's what their website says ) and then are hit with hidden fees ( insurance, "administrative" costs, etc ), you get a quick insight into the policies of the place. I didn't want to hang around for something other magical fees that may be imposed later, just because the company felt like it. That 20 bucks or so in extra fees cost this company a few years of revenue from me. "

"The staff was friendly and attentive and the grounds are neat and clean. Will recomed Uncle Bobs [Life Storage] to anyone who needs storage"

"During winter you were alway availbleto keep lanes clear and open."

"I think the place is great"

"i didn't have any question; was treated quite professionaly"

"good company"

"I've rented for Uncle Bob's [Life Storage] before, you set a high standard and meet it."

"Keep up the great work !!"

"I was especially impressed with the manager of the Lockport location. Thanks for everything!!"

"It was a great experience."

"This was my first experience with using a storage facility and I was impressed with Shane's professionalism and the care he took in explaining all that was involved. In addition the facility was well maintained."

"Just that the people at the Lockport, NY (Transit Rd. store) are great people. Always very helpful, never pushy. Always had time to answer questions."