Storage Units near Buffalo in Lockport, NY, 14094

"I received a call about my rental within 24 hours of my online reservation. I was able to make an appointment for check in and paperwork. Dina was super at the signup and move in process."

"I explained my Situation to Doug at the Lockport, NY office and he told me exactly what I would need and he was very honest with pricing and this month's deal. Because of him I rented the bigger unit in order to get the deal. Very wonderful and soft spoken gentleman."

"The only thing I wish you would do is paint or tape a stripe along the edge of the tiny step going into unit. The first time I went in, by myself, I almost fell. It is so small that it is tricky to see, but easy to trip over."

"Offered me the right size storage wonderful location clean I feel very safe placing my item at this location"

"There were a few things that were a problem at first, but they were taken care of. "

"It was a great experience and staff was VERY helpful."

"The experience I have had with my storage needs has been excellent. I once broke my key in my lock and the staff there assisted me courteously and quickly to rectify my dilemma. I sometimes spend hours going through my stuff and am always greeted with a hello as the staff is performing their rounds. Great job!"

"Staff at the Lockport ny store are very helpful. They always go above and beyond my expectations."

"Thank you everything was like he told us, am happy!!!"

"I did not have to wait at all to sign the rental agreement, insurance papers, etc. I find it great that I can go to my locker 24 hours a day."

"parking lot always clear of snow, outdoor lighting is good"

"both the manager Shane and his associate Daisy were always helpful. When our unit was not locked properly (my bad) Daisy called to advise. In summary, the management at this site is excellent!"

"They take the time to email me reminders, and always thank me. My unit was always clean as was the whole building"

"I'm impressed by your very generous move out policy as well. Out by the 5th of the month is generous. "

"Daisy has been a wonderful asset to Uncle Bobs [Life Storage]. She is professional and always friendly. "

"I didnt like the fact there is no way to inform them of us leaving online we had no time to go fill out the form and turn it in before we left. "

"I paid for the full month of November but moved out on the 7th. I was informed I would not get a pro-rated reimbursement because I hadn't moved out by the 5th. This was not common knowledge and for this reason alone I would not recommend Uncle Bob's [Life Storage] to my friends or family."

"Size was available Truck a free rental / move in Associate very knowledgable Showed me premises Felt very secure with my rental Carts /dollies available for moving in Very accommodating"

"Shane was awesome- a great combination of professionalism, knowledge of product, friendliness and smiling."

"I was very happy with my first experience with storage unit. Daisy was extremely helpful in suggesting buying boxes and other supplies.. She has a wonderful personality and I enjoyed dealing with her. I came into the office several times and each time she was very pleasant. "

"Made us felt at home and the process much easy. Not to mention the trip on the go-cart, it was all fun!"

"Was very impressed with Daisy in the office. Extremely professional, knowledgeable, and friendly. Kudos to whoever hired her."

"Shane was a joy to work with at Lockport Uncle Bob's [Life Storage]. Professional, and polite and knowledgeable! Great job and kudos to him! You hired a great person for that management position! "

"This is the nicest place i found to store my things...i looked all over."

"The store manager Shane Dean went above and beyond to meet our expectations. He made my mother and I feel extremely comfortable. He was very informative and made sure to give great detail about everything that Uncle Bob's [Life Storage] has to offer. Not only did he give great customer service to us, he gave it to every single customer that came in that day. He was extremely patient and dealt with every single customer with ease. For a job that takes a lot of work and knowledge, he made it look extremely easy. Overall, my mother and I were very impressed with the professionalism Shane had and his ease to get his customers in and out with one hundred percent satisfaction. I will not be afraid to reach out to Shane for ANYTHING in the future. He is a great manager and was a great example of how all managers should treat their customers. "

"I was treated very good and all my questions answered and everyne has been very helpful. I brought a rug for the floor of my storage as the cement is very slippery something that I'm sure is expected for this time of year. And I salted just by my door because of the ice lump that again for this time of year is expected. All in all everyone there is very friendly and helpful."

"it was in the location that helped us and suited our needs...the placement of our vehicle was perfect and works with our lifestyle..."

"The staff was extremely helpful with our difficult move."

"Very nice people, always willing to assist in any way they can. "

"I like the friendly yet professional atmosphere... And that they are always willing to help amd answer my endless questions :-D Monica!"

"I never rented space before and she recommended covering any mattress or furniture with plastic. Sounds silly but I never thought to cover anything."

"Everything the associates did was spot-on, and the facility was properly maintained. However, when you walk into a place, expecting to pay a certain amount for a storage space ( because that's what their website says ) and then are hit with hidden fees ( insurance, "administrative" costs, etc ), you get a quick insight into the policies of the place. I didn't want to hang around for something other magical fees that may be imposed later, just because the company felt like it. That 20 bucks or so in extra fees cost this company a few years of revenue from me. "

"The staff was friendly and attentive and the grounds are neat and clean. Will recomed Uncle Bobs [Life Storage] to anyone who needs storage"

"During winter you were alway availbleto keep lanes clear and open."

"i didn't have any question; was treated quite professionaly"

"I've rented for Uncle Bob's [Life Storage] before, you set a high standard and meet it."

"I was especially impressed with the manager of the Lockport location. Thanks for everything!!"

"This was my first experience with using a storage facility and I was impressed with Shane's professionalism and the care he took in explaining all that was involved. In addition the facility was well maintained."