Life Storage in Lockport, NY

We at Life Storage want to maintain the best storage facilities in Lockport, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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• Carol (Amherst, NY)
  5.0 out of 5

  "I had a serious situation the day I came there. She got me get cold water I asked for and then called an ambulance as I asked her too. A very kind woman!"

  August 18, 2017
• Bob (Clarence, NY)
  4.9 out of 5

  "Second time we used the company. Manager remembered me and treated me very fairly"

  July 31, 2017
• Denise (Tonawanda, NY)
  5.0 out of 5

  "NA... I am completely satisfied with storage room there. Thanks"

  July 26, 2017
• James (Clarence, NY)
  4.6 out of 5

  "Service is terrific. Price is about twice as high as it should be."

  July 24, 2017
• Mike (Clarence, NY)
  5.0 out of 5

  "Very happy with the service I have received over the years. Heather has always went above and beyond to help."

  July 20, 2017
• Caroline (New York, NY)
  4.4 out of 5

  "Great experience! Really nice people at the main st location that made the move easy. They were extremely helpful. "

  June 25, 2017
• Michael (Buffalo, NY)
  5.0 out of 5

  "Staff was very helpful and helped me through an emergency, i needed a space for my car when i was moving, and there was still snow out. I need to move to a closer spot near my house but you guys met my needs."

  May 25, 2017
• Jennifer (Buffalo, NY)
  5.0 out of 5

  "Super nice people, safe and exactly what we needed "

  May 24, 2017
• Heather (Clarence, NY)
  4.6 out of 5

  "I love my storage I also love this company I've worked for them for 19 years"

  May 24, 2017
• Bill (Clarence, NY)
  5.0 out of 5

  "Everything went very well. "

  May 24, 2017

• Maryann (Clarence, NY)
  5.0 out of 5

  "PERFECT customer service. Your manager is the BEST!!"

  August 17, 2017
• Francis (North Tonawanda, NY)
  5.0 out of 5

  "I was well taken care of and the associate/manager were outstanding. "

  July 26, 2017
• Lisa (Williamsville, NY)
  5.0 out of 5

  "Heather has been amazing to work with. She is a true asset to your company."

  July 25, 2017
• Jim (Tonawanda, NY)
  4.0 out of 5

  "There are cheaper storage units"

  July 23, 2017
• ROBERT SIA (NORTH TONAWANDA, NY)
  5.0 out of 5

  "SHEILA & DOUG ARE GREAT. VERY HELPFUL, POLITE, PATIENT & PERSONABLE. "

  July 16, 2017
• Karen (buffalo, NY)
  5.0 out of 5

  "The woman who we worked with, I believe that her name was Shirley -I'm terrible with names, couldn't have been more pleasant or more helpful. I have already recommended this life storage to several people. Moving is stressful, but she as well as how nice your facility was taken care of took a lot of the stress away. Thank you. "

  June 23, 2017
• Jack (Williamsville, NY)
  5.0 out of 5

  "I appreciate the lighting in my unit and generally overall. Keep up the good work."

  May 25, 2017
• Anonymous (Williamsvillle, NY)
  5.0 out of 5

  "Heather is awesome. Anytime I have even the smallest need she rises to the occasion. I have stored at two other storage facilities including your site on Sheridan and Military in Kenmore, NY. And considered moving to your West Seneca site of convenience reasons. In both cases we realized after a short discussion with the manager that we would be nuts to leave the Clarence site. If for no other reason Heather's site is always accessible even in heavy snow it is always plowed out. My staff leave early in the morning (often out by 3-4am) and arrive late (4-6pm) and it is wonderful to know that they will be able to get into the site and retrieve their vehicles with out problems each day. You would be insane to let Heather ever leave and should seriously consider her for district management. "

  May 24, 2017
• The John and Magda (Buffalo, NY)
  5.0 out of 5

  "Heather is terrific....outstanding"

  May 24, 2017
• Richard (Williamsville, NY)
  5.0 out of 5

  "Your associates are always professional, friendly, and very prompt regarding questions and details."

  May 24, 2017