Self Storage Units near Deer Park in Newport News, VA 23601

"Liz is phenomenal! She knows her job very well is extremely thorough. She made sure that we were taken care of and gave us all the information we needed to be successful with our transition. Liz, you are like family to us and we wish you all the best!"

"My cars been here in storage since 2017 and since Liz gave me the details on all I need to do for long term storage ..all 3 times I came down my car started every time with not one issue THANKS TO LIZ!! and it was safe and secure no break ins or stolen goods!! Liz has the best customer service this place is the best in Hampton roads!!!"

"Staff was very nice and helpful will rent again"

"Outstanding!!"

"Very friendly!"

"The lady who helped us was friendly, knowledgeable, and helpful. I can't recall her name, but think she is an asset to your company."

"Love the staff!"

"Liz was extremely helpful from the start and remain helpful until the end. I only used the storage for a short time but every time I had a question Liz was available with the answer. I give her a perfect score when it comes to customer service. Neat, clean, accessible is how I describe the facility."

"This place is awesome!! Liz has been a pleasure to work with! She has made the process so easy for me during this stressful time. You guys are greatly appreciated! 10/10!"

"Liz Guzman was very helpful and polite. Highly would recommend this storage store!"

"I have been with Lifestorage since February of 2016. They have been great and very secure. Great friendly staff."

"3/6/2021! Liz was fantastic and kept me from losing my mind when I lost my key! THANK YOU for such great customer service!"

"Has anyone realize that they keep raising prices even on the pandemic situation, people still homeless, jobless, many like me didn’t even have enough credit to get unemployment. Every year and I’ve been with this location since I move from Florida, is been three years and I started around $47 and now I just have the kindly notice that I have to pay $65 for a so small space that is not even climate controlled. The minimum wage still the same and they have the great Idea to raise more. If I knew this I wouldn’t have ever give a 5 stars the day I signed up, cause that was the only thing the person who attended me was anxious about getting a great review. That maybe forgot to tell me this little detail of raising prices out of the sudden... I regret entirely the previous review."

"Liz was very helpful. I would recommend renting from this place."

"Customer very good"

"Fantastic service and a seamless and simple access and payment system!"

"Brother has unit there. Do like the the girl that helped us once. Nice clean place."

"Awesome Customer Service!"

"Great customer service. Liz is so nice and welcoming. 100% recommended."

"Outstanding customer service... recommend 100% Thank you Liz"

"Very professional ! Quick & Easy."

"Very nice and professional"

"The manager running the property is amazing! Very friendly!"

"Liz is great to work with, very helpful."

"Stephanie at Life Storage in Kiln Creek was the absolute best! She showed us storage spaces to meet our needs and made sure we had everything to get started. She was attentive and available in every way! Thank you for making it a pleasant experience for us!"

"The best customer service!! The lady who works there is absolutely wonderful."

"Very nice and hospitable!"

"My 3rd time using this facility. Perfect experience all around."

"It’s a great storage complex."

"Very helping and engaging made the reservation very easy to do!"

"Always have a great experience customer service is great."

"Liz is AWESOME!!! Great customer service, safe facility."

"I love the ladies there. Unlike me, she has always remembered my name. ⭐⭐⭐⭐⭐"

"I had a great experience with this company & employees; staff is very friendly & helpful. Safety was my priority and this is a very safe facility."

"Miss Liz was absolutely fabulous! She helped us every step of the way! She was nice on the phone and even nicer in person! You are very lucky to have her as a staff! You need to duplicate her 100%!"

"Miss Liz was absolutely fabulous! She helped us every step of the way. She was so nice on the phone. Even nicer in person. You are very lucky to have her as staff!"

"Liz at 473 J Clay Morris Blvd, Newport News, VA was amazingly helpful, very knowledgeable about the business and company. She is a dedicated hard working whom made my rented experience extraordinary. The place was clean and the services excellent. Thank you Liz for your professionalisms and caring ways."

"Liz is amazing. Super customer service oriented and really nice! Storage unit was prepared and clean. Only negative is the elevator for 2nd floor is for freight only, so you have to walk up stairs after loading the elevator."

"Liz was so amazing I really appreciate her I couldn’t have asked for better help!"

"Great Experience"

"I had a great experience here! Liz was extremely helpful!!"

"Very efficient, affordable, and close to campus."

"Thank you so much for assisting me with the space I needed! Thank you so much!"

"Lorlean was very helpful, answered all of my questions, and had my storage set up ready for me almost instantly!"

"Mrs. Liz was very welcoming and personable. She also answered all my questions and made my storage enrollment a breeze!"

"The manager Liz is the best she is super friendly and helpful"

"Liz is awesome she explained everything to me in detail. I definitely recommend going to rent a unit when she is in office!!!"

"The best service,Miss Liz is very helpful and nice lady,go get your storage now she will be happy to help you out"

"The lady who helped my son and I yesterday was very friendly and professional. Not to mention this is the cleanest storage facility that I have ever seen. The office, the grounds even the storage unit that we received was very clean and you can tell that she takes great pride in what she does."

"Very pleasant staff. Very secure location. I would highly recommend to anyone that needs storage space in Newport News."

"Thank you Ms. Liz for six wonderful years of storage at your location. Always professional, always awesome!"

"Great customer service!!!!"

"Service was great!"

"Ms. Liz is absolutely amazing! This store got it right when they hired her. She has always been professional and helpful. Whether I paid late or early, I always got nothing but respect from her. Thank you!!"

"Returning customer; I feel that my stuff is always safe and feel very welcomed by the staff!"

"I stopped by to look at this company because I needed to move by stuff from college at such short notice. The manager Liz was extremely friendly and had the best customer service Ive experienced. She made sure I needed to know everything to assure that my experience with this company is smooth. Also the office space was very clean. I plan on being with this company for a while."

"Very Very helpful and understanding to my unexpected circumstances. I believe Liz was the Woman who attended me, and she performed excellent and professional work. Thank you"

"Liz was exceptional!!! Customer service was top notch!!! I felt really relaxed with dealing with her about the storage unit."

"Your management was very thorough about the renting process. Thank you."

"I have rented a few different spaces at this location over the past few years. The management and staff are always friendly and helpful. The units and grounds of the property are always clean, well maintained, and well lit. If you have too much stuff and need somewhere to put it, short or long term, this is the place."

"Liz is such a breath of Fresh air! I had a storage unit there for 4 years here and today was my last day with this unit and she made sure she made contact with me every month. I truly consider her family, loved every conversation with her and made interactions with her very easy and comfortable. Such an angel to interact with. Will miss her for sure!"

"The manager Liz is the best so kind and friendly, nice and clean storage units."

"Liz is the greatest! Friendly! Honest! Knowledgeable! Definitely will recommend to family and friends!"

"Great service"

"Stephanie Woody was a great help with us getting our storage unit today! She was very friendly and courteous. She answered all of our questions and was very welcoming!"

"Id recommend this place to anyone who needs storage at a fast time."

"Great customer service!"

"Excellent customer service! Also the location feels very secluded and safe! :)"

"LIZ IS THE BEST!! So helpful and funny had a good laugh getting a unit. Great customer service, clean units!"

"I really enjoyed this location Mrs Liz is such a sweet lady and she always made you feel at home and welcomed. Even though I am no longer there I recommend this place to any one. Ms Stephanie also was a wonderful young lady who took her time to help me close out and made me feel at ease. Thank you for my time I spent at your storage facility."

"I recently rented a space here and the staff was very courteous and helpful. The location appears to be secure and safe."

"I recently moved with the government and needed some place to store my RV. This was one of the more pricer lots, but when I called they were incredibly accommodating on the short notice that I had. I never once worried about my RV on their lot. Worth.every.penny."

"Love how clean the Office and storage units is as well as outside the units. The office manager is very polite and the prices are reasonable. Would recommend if looking for a safe clean storage unit !"

"Highly recommend!"

"This place is amazing"

"I have had great service when my daughter rented that now Iam in need of storage and this was my first choice Liz was geeat"

"Liz provides the best customer service! It was because of her I chose to rent here versus other local options. Great specials and ongoing rates too! This is my 3rd storage place I've relocated my stuff to since I moved and Im confident I won't be moving it again, regardless of getting a free month somwhere else. It's really a relief! Thanks Liz! ."

"Lorlean Gusman helped me today. What an amazing woman. She made my day she was so inviting and helpful. A serious professional. It wasnt just another sales person she took an interest in how my day was and just made me feel like a friend rather than just another unit to close on. Thank you so much. I highly recommend this location. The units are well taken care of clean easy access and tucked away from busy streets so no worries about slow pull in or out to not damage your property."

"Excellent customer service. Very Clean Facility,. Awesome Prices"

"Liz was awesome! She was very patient with me and helpful!!"

"Ms. Liz was very professional and accommodating! I am glad I choose this storage company"

"Staff very accommodating; conveniently located; property very clean; recommended!!"

"Excellent service, very transparent and friendly! Competitively priced. =)"

"Wow !! What a pleasure working with Liz...such a true professional in every way. Thanks to her, she made the whole process so easy & pleasant...she's a real gem!"

"This is my first time renting with Life Storage and at this location. Liz has provided great customer service and support from the moment my reservation was made. Rella also provided amazing customer service and was very helpful when I arrived to complete my rental."

"Ms. Liz was so professional and her environment was so clean and well kept. I have never been in an environment with someone with so much hospitality and such a caring spirit. Ms. Liz makes sure that you are comfortable, you understand and if you dont understand she makes sure you do before you sign anything. I would definitely refer everyone to this storage location."

"Friendly staff!"

"We have been renting at this location for approximately 17 years. We started renting here when it was Uncle Bobs self storage. We decided to stay because of the excellent customer service that is demonstrated by the management. Miss Liz Guzman shows excellent customer service every time that we come in. We see that Liz goes above and beyond to satisfy all of the customers. She has always communicated very effectively with us , explaining the benefits and pros of staying with Life Storage. Not to mention that the website makes it very convenient to service and make payments on our account. We are very very happy with this company. Because of this we would definitely refer this storage facility to anyone that we know who is in need of a storage area."

"Lot is monitored 24/7, rates are very reasonable and staff is extremely friendly."