Self Storage Facility near Castle Hills in San Antonio, TX 78216

"I rented a unit at the Life Storage on Blanco. Ms Cami was so nice and helpful. She came to my aid twice. It's like a maze. I got turned around.. Her manager was there at the time. She and the other associate were very nice. I recommend this storage place if you live in the area. FIVE STARS ."

"A truly great place to rent a temperature-controlled storage unit. I've had a unit at this location since it was built. Outstanding!"

"By far the best storage unit place in town! The management team has been extremely helpful and gone the extra mile for me so many times I've lost count. They are gracious and easy to work with and I cannot wait to send them more business in the future!"

"Camie is amazing, always helpful and a joy to see every month when I pop in for payments! Thank you for always taking care of my valuables🙏🏼"

"Ms Cami is so incredibly helpful & caring about our storage unit, the packages we receive. The complex is kept up with daily & is clean! I feel safe any time I have to stop by."

"We have an office/warehouse here. It is awesome!"

"Great and friendly staff, great place to rent."

"Love the service I receive from this company on Blanco Road"

"thank you for always providing friendly service"

"Great place to start your small business! They have helped me greatly and they take care of the property! No bugs or pest, everything is very clean here!"

"great customer service and amazing staff, Very friendly and help you with whatever you may need"

"The staff have always been very kind and helpful! The place is always kept very clean and organized. This is a great place to have an office or a storage unit!"

"Wow! I must say....BEST experience i have ever had ! They are very professional, curteous, and friendly. Everything is very clean and organized as well!"

"Great place! Clean, organized, professional and friendly staff. Thankyou Corey for all the help and friendly professionalism! Very knowledgable team!"

"Love this Life Storage location!! Clean with excellent customer service. Pamela that works the front desk is professional, extremely competent, helpful, and went out of her way to ensure we had the best experience possible. Can’t recommend enough!"

"Such a great experience and the lady in front is the best Great customer service thank you so kindly for so your great business and help"

"I was very impressed with this storage facility. Very clean. Erica was very helpful and knowledgeable. I highly recommend this place for your storage needs!"

"The storage facility is safe and secure which meaning you have no worries with ppl breaking in your storage space and robbing you. And Cammy is a Team member whom is very friendly and helpful with anything you may need. I'm done with public Storage or any others. Life Storage on Blanco you are the Best and Cammy you Rock. Thank you for everything."

"Amazing staff that goes above and beyond to help their customers!"

"Erica is great and Kami is a doll. Love this location and happy keeping my stuff stored at this location"

"I was just here atbthe Blanco location. Asking some questions about switching units from a big one to a smaller one and MS.Tanya was very helpful. She was sweet, nice and understanding. Thank You Ms.Tanya"

"Awesome little spot to have a office we didn't get a chance to use it due to the fact we need a place to manufacture our products and you can't have any food products in storage there which is understandable but if you just need a space this the place to go check out. Very inexpensive secure and professional"

"$655 per month for an office warehouse."

"Julie is the best! She’s super knowledgeable and helpful and very professional in every aspect. I’ve leased storage units at other properties before but never had a property manager who genuinely cared. I’d recommend this location anytime. Thank you Julie and Life Storage for employing someone with such integrity."

"Julie has been amazing since before day one of service with the company. She helped answer all of our questions and stay in touch with availability. During and after move in her communication was excellent and we are happy customers because of her. Side note: (and of course to no fault or blame of Julie) the hours of accessibility are a bit different, but maybe its the area of this location, I don’t know, and the availability of carts for use on the upper floors is sparse. Other than those two minimal things, I would definitely recommend this company and location."

"I needed a storage unit last minute and I was able to get one contact free from this place. I chose what I needed online and it was ready for me by the time I got to the place. I have only had the pleasure of talking to Julie, the general manager at this location and she is such a delight! Pleasantly helpful, polite, patient, understanding and she has such a warming voice! (She really needs a radio gig with that voice.) I really liked that this place was climate controlled but I didn’t like that the place wasn’t 24/7 entry. I guess it’s to control the traffic that goes in bc there are other businesses on the first floor. Although if you are a business you can have different access hours, so they will work with you. It was a little bit more on the pricier side but you pay for that with the cleanliness and customer service. You have your own access code so they can see who goes in n out and the times so if anything goes wrong, Julie will contact you. Overall I would definitely recommend this place to anyone just so they could have the pleasantries of meeting Julie."

"Late charges are 20bux, my small unit was 35$ month perfect for me, ,now it's 60.$way to much,1st time passing the 5day Grace period, other storage facilities wave 1st time late charges, as soon as life storage took over (formally U S storage) they immediately raised rent on everyone's account and Termating former employees, that's horrible, I will be out end of September, found another storage unit down the road for 37$same size on Perrin brutal, so who gets the late charges? Manager of course,no wonder she couldn't talk to me. out of town for covid funeral!!!! why I was late"

"Space was clean and well maintained. I was a little over charged and not happy with that, but otherwise I had a good experience."

"I am now paying $98 dollars for a 2x2 storage unit. Over the years it went up from $65. Just in 1 year alone it has increased by $20. I am moving out. This is ridiculous."

"The manager was very professional and kind. There were no hidden fees or charges. Everyrhing was straightforward!"

"Excellent customer service. Julie was incredibly welcoming, and helpful! We can't remember the last time that we received great service. Thank you Julie........we are grateful."

"Went to Miguelitos, nice dance shoes wearhouse!"

"The place is dirty, spider webs in the elevator, cockroach ran across in the first floor between units, there is only one cart for the entire facility."

"Friendly Staff and Excellent Service, Well Secured location constantly monitored."

"I appreciate the great customer service from all the staff members at Life Storage. They respond in a timely fashion to any and all requests for assistance. Thanks, Julie and Mari. You make each day a great experience at Life Storage."

"When I rented there they assured me that it wasn't a problem renting on the third floor because they had elevators. Well. The elevator that I use to get to my unit has been broken for MONTHS! MONTHS! Also they just raised the prices. How you gonna raise the prices when the elevator is always broken and now the gate doesn't work? 👎👎👎👎👎"

"Julie is an amazing teacher for training"

"Elevator has not worked for a least a month and now one of the gates is stuck open."

"GREAT staff and an even better facility here makes this literally THE BEST Storage Unit I've ever moved into! And I've moved into 4 different places!"

"Amazing! This location has wonderful employees, especially that Becky! She is so helpful when we need her assistance and just an amazing person!"

"Definitely recommend them! The red head worker is super sweet!"

"Since changing the new ownership a while back, the staff there is SUPERB!"

"rented a unit to a legally blind woman with the promise of fixing the lights so that she can see. three months later after.they day we tell them we are getting out suddenly the lights are fixed.STAY away from this place the workers are nice but the corporate headquarters care nothing of you and your belongings...they wont listen to there employees or there customers."

"I've been a Life Storage customer at other locations and have always been happy with the experience.  However, I was very disappointed recently.  The Life Storage on Blanco in San Antonio raised my rent from $79 to $99 in the first 6 months and then to $109 12 months later!  After many emails and phone calls to have this reviewed, the area manager, Danny Stewart, did not seem to care about my situation.  His explained that he could get $109 for the unit, and he had the right to raise it each month if he wanted to.  That's how the contract is written.  I think it's not right to lure in a new renter at a great rate, only to raise it once they sign a contract.  Probably all storage contracts are this way, but I'm VERY DISAPPOINTED that Life Storage on Blanco decided to take advantage of it."

"This was a classic bate and switch routine. Rented a small unit at a great price for my Sister-in-law who is on a fixed income. Six months later the price was increased by 25%, and then raised again by 10% after another 12 months. Called and talked to the manager who said there was nothing he could do. Talked to the regional manager, Danny, who finally after multiple calls and emails to get him to look at it, didnt seem to care. Controlled by corporate, he said without apology. He says they have the right to increase every 30 days by the contract if thy want. Look out folks! Good deals are not always good deals. Now unless I move my sisters-in-law again she is paying way more than she can afford."

"Easy access and air-conditioning is a HUGE plus, both for what you store, and for you while you move it in, rearrange it, and move it out."

"Had a great experience. Needed secure close temporary storage and they were very helpful."

"Great customer service! The storage unit was very clean! They offer great deals!!!"

"Pamela is a great store manager!! Awesome customer Service!!"

"Beautiful location and Cynthia was a gem .I recommend it to all ."

"Wonderful service from Sara! I recommend this place 100%."

"Sarah was extremely helpful and friendly. Moving is always a little stressful but i feel much more at ease after speaking with her. Shes awesome!!!"

"First time here and only reason I made this decision was Sarah customer service and her way of making me feel really comfortable going there very helpful ask for her!"

"I rented a unit here for my job for 3 + years. Very nice & clean storage facility. Helpful staff Highly recommend."

"Shea is wonderful her customer service deserves to be rewarded she has the greatest personality I have ever had the pleasure of meeting she is phenomenal"

"The assistant manager, Victor, is always courteous and professional and takes his job very seriously...very refreshing to see these days. The storage area is exceptionally clean and neat. I am very impressed! Thank you!"

"I was going thru an extremely difficult time. and Victor's ki dness and helpfulness truly made this difficult time easier."

"The office personnel were always so kind and helpful. I highly recommend Life astorage on Blanco Rd in San Antonio TX for anyone who needs to store their goods. "

"Keep 9n training your staff with your expectation on customer service. They are amazing Victor helped me and he is amazing "

"Store Manager Amber is extremely helpful and is always in a happy spirit. Willing to help out with information on space to giving us trash bags when we run out and have packing materials all over the unit. She is the friendly face I look for whenever we go to the unit and sort out all our belongings. Thank you Diane A"

"You took care of all my needs and answered all my question."

"It was a great year spent there."

"I pay by card so I don't get there much.The people working there have been nice!"

"This has been a clean, well-run facility since it opened. I'm happy to see that LifeStorage has kept it that way. Also, your Technical Support is the quickest, most efficient I've dealt with in a long time. My email to them went out mid-afternoon local time and was answered with a phone call shortly before 5 PM CST, 2/13/17. The service was knowledgeable, insightful, and to the point. It solved my problem very handily. Your company provides me with an outstanding effort and outstanding results. Thank you! "

"At store 473 the worker was very professional and willing to help. I was very impressed by the way she handled things and helped me to find the unit I needed. Because of her I will recommend your establishment to my family and friends. I don't remember her name but she was a younger lady with short hair. "

"place is clean. building is up to par. Manager Amber was nice and professional, very helpful."

"Linda and Amber in the office are always so nice and helpful. "

"You fail to give full disclosure of the cost of the rental unit Insurance When you quote the rental prices you need to also mention: 1. there is a required insurance fee or that 2. you may provide proof of insurance to avoid the monthly insurance fee. By requiring the insurance fee you are in reality increasing the cost of the rental. You need to have full disclosure as a corporate policy. By not during so you place your managers in an difficult position of explaining the "undisclosed" costs."

"You met my expectations."

"Amber and Linda in San Antonio are awesome!!"

"Amber, store manager, exceeded my expectations. She keeps a clean and tidy facility. Great Manager! Her assistant, Linda has great customer service attitude. Job well done. This is a great team. Keep it up Amber! "

"I love that I do not have to sign a multi-month contract!"

"Very happy with professionalism of Linda, cleanliness and security of the facility. I am very pleased with the decision to choose Uncle Bob's over the other options in my area. "

"Customer service was above my expectations."

"i've signed up for automatic payment but i'm not sure how to get a receipt from my monthly payments. It is not easy to find on the site. having it emailed to me or being able to get one from one of the tabs on the site would make it much easier. "

"I was promised a free moving truck. Once I was ready to move in, they stated the moving truck was moved to another location. I was also due a credit of $110 by the storage location, but they are failing to reimburse me for the extra charge. I was promised the credit by the area manager. I'm very upset by these 2 issues. I witnessed Amber treating customers very poorly each time I have gone to the property. She isn't a customer friendly individual and seems very unprofessional at times."

"Climate control wasn't. Halls were ok, but units were hot. Parking to load and unload VERY poor. Limited use of lift. "

"Sharon was very helpful at the Jackson Keller location assisting with finding another Uncle Bob's storage unit when the one I initially rented did not suit my needs. I appreciated her hard work and dedication in making sure my needs were met!"

"Your facility is well maintained and clean. I appreciate this level of effort. "

"A little high in price for a store and forget and limited access. I could see the price that I am paying if i had 24 hour access to my locker. Other than that not bad. I am shopping for a cheaper rate. "

"I will definitely use Uncle Bob's Storage in the future. This experience has been awesome!"

"Would not change a thing. "

"Love Linda and will recommend your services because of her."

"Very nice even though we are in a different city Uncle Bob's is a phone call away they answer my calls and resolve whatever problem or question I might have. "

"Pretty much as i expected"

"No negative comments at all. Everything is excellent as are the employees."

"It was clean and the person helping us was very knowladgable and friendly."

"The young lady who helped me was there temporarily from another store (Vance Jackson/Jackson Keller ?) and I was sad to hear she would not be permanent at our location. She had an outstanding attitude and was very customer-service oriented. A BIG change from the old regime. Very helpful, patient with all my questions. A+ service."

"Just keep up the good work. "

"There were little thiings that were present before, that no longer apply and for no reason, in my opinion. The Conference Room was available to all, if not reserved. Now, I was told that it's only available to management, who are NEVER there. What's the point?? There were also, trash cans by all entrances. Now, there are none and trash has been present every time I have come to my unit. The last 3 times I have arrived, there is no AC on my 3rd floor units. Very disappointed w new management and am thinking of moving my 2 units, if improvement is not done soon. "