Customer Reviews - Life Storage #760, Cypress
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We at Life Storage want to maintain the best storage facilities in Cypress, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Cypress (#760)
4.85 out of 5
based on 39 of our most recent Reviews
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5.0 out of 5
"Amazing to work with, I just love the onsite manager! I also know that they secure and check the place often. The day after we had moved our things in, I received a call that during the walk thru they found that my lock was fastened but the latch to the storage wasnt latched and could be opened. (thats what you get for leaving your husband in charge of locking the unit) I went and locked it and am so thankful that they noticed that and called to let me know."
January 16, 2019
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5.0 out of 5
"I felt like the property was new due to how clean it was and Jewely,the manager, was wonderful! I could not have asked for better customer service; she provided me with a space to meet my families needs. I would definitely recommend to friends and family."
May 31, 2018
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- Nathalie from Cypress, TX
5.0 out of 5
"The personnel is friendly, helpful and always available when I have questions. I like the fact that someone lives on the property. Glad you're in my neighborhood."
April 29, 2018
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4.8 out of 5
"This survey is strictly on the location were I rent. The manager of this location (Julie) is very professional and always helped me with anything or any question i have had. I"
March 27, 2018
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5.0 out of 5
"Great company. Please fix the broken magnets on the doors."
March 27, 2018
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5.0 out of 5
"Manager was very courteous and promptly helped me acquire the space I needed. Extremely Satisfied! "
December 28, 2017
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5.0 out of 5
"The facility is clean and very easy to access with reasonable access hours. The staff was also very kind. "
October 27, 2017
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5.0 out of 5
"Good prices, clean and well kept facility. Good job. "
June 23, 2017
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- Stephanie from Tomball, TX
5.0 out of 5
"Thank you to the wonderful lady in my storage office.i love this place and always have."
April 29, 2017
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5.0 out of 5
"Every knowledgeable and nice staff. Facility was clean and well maintained. "
January 19, 2017
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5.0 out of 5
"Sign up and move in we're quick and easy everything I wanted."
December 28, 2016
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- Catherine from Cypress, TX
5.0 out of 5
"Jewely is amazing at my location! Made my move very easy and painless. Property is clean and I feel like my belongings will be safe here. "
November 03, 2016
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5.0 out of 5
"The folks were very attentive on the day I was leaving and clearing out the place because I no longer needed storage. The owner was very pleasant and caring! Great Service!"
September 23, 2016
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- Christopher from Tomball, TX
5.0 out of 5
"Julie who treated me like an old friend made me feel comfortable and explained in detail how they operate. My rental experience was great and I'll be sure to recommend Uncle Bobs to all of my friends and I'll definitely store there in the future if needed."
July 24, 2016
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5.0 out of 5
"Local site exceeded our expectations for security, closeness, ease of access & cleanliness."
May 27, 2016
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4.7 out of 5
"I rented there for about 3 years, and was always happy with your service. I highly recommend your facility.,"
May 23, 2016
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5.0 out of 5
"The staff at our location were wonderful to work with and always helpful and accommodating. Thanks very much!!"
March 27, 2016
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5.0 out of 5
"I was completely satisfied,and I am a stickler about customer service. Great job!"
February 26, 2016
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5.0 out of 5
"The manager kept me informed until the appropriate space came available. Follow-up is no very common these days!"
February 09, 2016
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5.0 out of 5
"This was my first experience with a storage unit and the whole experience was wonderful!"
January 23, 2016
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- Trammell from Cypress, TX
5.0 out of 5
"The woman who ran the facility was VERY nice and professional. "
December 24, 2015
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5.0 out of 5
"Just that it was a pleasure to do buisness with you. Thank You."
November 28, 2015
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3.5 out of 5
"It would be awesome if you sent reminders like the previous owner did instead of just late notices since you already have my email address. "
November 21, 2015
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5.0 out of 5
"we came in a bit unprepared and sales assoc. helped us understand what we needed, worked with us, and provided us with great information"
October 06, 2015
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4.9 out of 5
"Our Uncle Bob's location is one of the cleanest and well maintained storage facilities we have ever used (and we have used a lot in several states). "
October 02, 2015
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2.6 out of 5
"The Manager Julie was awesome. The gentleman filling in to sign me up was terrible and screwed up everything. Literally. The second gentleman filling in (Ken?) was awesome and fixed all the problems the first one made and then some. The regular manager worked with me but despite all her efforts I still was locked out of gate access on my move day and I spent 30 frantic minutes locked out calling everyone under the sun to help me. Nobody could help. I followed another car in eventually. You need to have SOMEONE who can help a customer before 9:00 when the store opens. That is insane."
September 23, 2015
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5.0 out of 5
"We love Uncle Bob's Storage. Their facility was extremely clean and well kept. The staff was professional and helpful. It's a safe place to store your items. I would definitely recommend this place!"
August 23, 2015
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- Charlotte from Bay City, TX
5.0 out of 5
"I complimented your staff on how friendly and helpful they were. Unfortunately, that is rare these days."
June 27, 2015
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5.0 out of 5
"The associate was very friendly and helpful, and showed me several units so I could pick the correct size. "
May 27, 2015
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5.0 out of 5
"The assistant was very personable and pleasant. Very good customer service"
May 27, 2015
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5.0 out of 5
"I have a suggestion for easier access at keypad. When you drive up to enter your code the keypad sits too far back and makes it VERY difficult to reach keypad. I have to unlock seatbelt and lean half way out the window to touch the keypad. It would be much more convenient if the keypad reached out and up to the big poles.
The exit keypad before it was removed protruded far enough out to reach easily from your car. That would be very helpful upon entry!
Thank you"
May 27, 2015
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- Clifford from Cypress, TX
5.0 out of 5
"the manager David at the spring cypress and barker cypress location is the best at everything ,always willing to go above and beyond he is the greatest"
May 27, 2015
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3.9 out of 5
"It's hard for me to answer your questions, as I'm usually there only after hours and never enter the office. However, appearance has continued to be kept up as with previous owners and my phone contact has been helpful, courteous, and respectful."
May 05, 2015
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5.0 out of 5
"The whole experience with Bob's has been awesome. Its is handy - I just drive by, enter the complex easily, load in what I need to, and I'm out. The lady I rented with initially was friendly and helpful, and the guy who waited on me at the Jones Rd facility to rent the truck was helpful and accommodating as well. I have been very pleased with everything so far - maybe I'll stay after the initial 2 months - based on customer service, it is a real possibility."
April 28, 2015
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- Renita from Cypress TX, TX
5.0 out of 5
"Prompt,courteous,knowledgeable,helpful, informative. Excellent customer _service."
March 30, 2015
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5.0 out of 5
"The manager, David, was very professional and helpful. He helped me to ascertain my needs and made the rental process simple and timely. His friendliness is contagious and, in my opinion, Uncle Bob's [Life Storage] has the right man in the right position for the Cypress store. I am very pleased with my experience in dealing with David. Kudos!"
March 25, 2015
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4.8 out of 5
"First time I have ever used a storage area. The man was so polite and helpful to me."
January 26, 2015
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5.0 out of 5
"Everything was just so wonderful and there were so many different sizes of units to choose from!!!"
December 30, 2014
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- Gwendolyn from Cypress, TX
5.0 out of 5
"I wish you could lock in your rate for an extended period of time."
December 01, 2014
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