Self Storage Units near Houston in Humble, TX, 77338

"Nothing less than professional service Denia is an Exceptional employee I appreciate her knowledge and skills with customer service. She takes her time to help you with any questions you may have she in my opinion is an asset to the life storage company."

"Wonderful service. Was helped by Denia and she was very quick and efficient. I would definitely rent here again."

"Denia was so helpful and professional…Life Storage is well represented with this Excellent employee."

"Denia was excellent! I was having problems with my online rental and she helped me figure it out. Thank you for the excellent customer service."

"Very affordable price, and very quick to get what you need."

"Denia great service"

"Denial had great customer service. She called me back to schedule my appointment and give directions to facility and website. When I arrived, she should me the location and explained everything. She was kind and personable."

"The storage is ok. But the pull up doors get stuck and are hard to keep up."

"I had the best first time experience using a storage. Denia Taylor made the impossible happen with so much patience."

"Matt M. was great! Very informative and great customer service. The process was quick and easy."

"Really nice guy name William got me just what I needed!"

"William did an awesome job."

"Denia was amazing! She really saved the day for me and my family and has been incredibly helpful through everything, highly recommend using this life storage for all storage needs!"

"Staff is awesome!!! Williams the best!"

"Good pricing, clean facility and easy setup, Denia was great, got me set up and out the door quick!"

"Great service and awesome deal."

"Excellent experience and service. William had everything ready and was able to give great advice when trying to make sure I had the right space unit for my needs. I would recommend this location if you have storage needs. Thanks William."

"Is a excellent service thank you denia taylor"

"William was very friendly and helpful. He took care of my needs in a timely manner. He was very knowledgeable."

"William is super helpful and friendly."

"Always helpful and friendly!"

"Hidden fees not disclosed on the website and staff here still think we’re in a pandemic making customers wear masks. Do not recommend!"

"William did great showing me spaces.."

"Ms. Denia is a life saver. She has excellent customer service skills. I would highly recommend Life storage."

"Amazing service! Denia was hilarious amazing to work with, she had me laughing the whole time."

"Clean and friendly staff"

"The best experience I have ever had establishing a rental unit.  Denia is extremely helpful, accompanied with a beautiful personality.  I am very happy with the unit and the overall facility.  Life storage should be proud of the manger for they chose to oversee their property.  I have rented from a number of facilities they made you feel like you we're infringing on their time just coming in the office. Denia was a refreshing change."

"Secure and close to home."

"Great customer service with William! Needed last minute storage, and William was accommodating."

"Denia provide great service I definitely recommend this location. She’s the reason I came back."

"Denia is the BEST! Super helpful and kind!!!! Defiantly a place to store your valuables. I feel so secure!!!"

"Thank you Denia for your prompt email response and explaining the different space available"

"I need a unit to store my new car while I am out of the country and Life Storage in Humble had a good deal, so I stopped in and Denia was wonderful, very helpful--let me take my car down to the unit to make sure it fit and answered all my questions. Great place to store a car!"

"Customer Service is excellent. She made everything so easy and continues to excel. We rented our first storage room in December and our second in July of this year and we could not be happier with the facilities. We are able to get in and out with ease and the facilities are so clean all of the time. Thank you so much for making our move so easy and seamless! Life storage #1 in my book!"

"My experience was enjoyable and seemless! Denia is a breath of fresh air. She's very knowledgeable and helpful!"

"Service was excellent, quick and very detailed. I appreciated all the help that I received from Denise Taylor, Store Manager. I would recommend this storage facility."

"Store Manager Ms. Denia Taylor is the shining star of this story. Her professionalism, knowledge, great personality and devotion to her customers are tops. She exudes enthusiasm for the work she does, and has a genuine concern for her clients. I can't say enough wonderful things about Denia. SHE'S THE BEST!!! It's very rare to find someone that cares this much about a job... and has the ability and experience to make it happen every day. The facility is always immaculate and well maintained; a true reflection of her management skills."

"Ms. Denia Taylor is the best she made sure I had a great experience with life storage , her customer service is amazing. I only needed the storage for a few days but if I ever need it again I will come back to Ms.Taylor without a doubt…. Keep making customers Smile Ms.Taylor"

"The best storage I've ever seen. Clean, nicely located, with very polite and friendly management. Overall the place feels very secure, the units are neat and make the impression of solidly guarded. The air conditioned units are wonderful in the heat of Houston summer. I'd not hesitate a second to return here if ever needed storage again."

"Denia was a big help great service"

"Denia was absolutely patient and so helpful!"

"The manager of this facility, Denia Taylor, was very professional and helpful whenever I needed assistance or had questions."

"Great experience the host mrs. Denia was very helpful in accommodating my needs ..Thanks!"

"Very professionally run by the manager. Great rates! Gated access from 6a.m. to 9p.m. Highly recommend this company based on its value and proficiency!"

"Great customer service, I appreciate the manager patience, knowledge and recommendation."

"May 27, 2021 - Their customer service phone number 800-800-3456 does NOT work. I, along with others, were vandalized on May 25, 2021. On May 26, 2021, the gate leading to the back of the property still had not been repaired by 6:00 p.m. This is not the first time my possessions came up missing. I feel it was an inside job on both occasions. How many times have this particular location been vandalized since current rep and regional manager have been employed by this company?  I'm still waiting for someone from corporate to contact me ASAP! May 27, 2021 - The camera on the back driveway was not displaying in the office, but all other cameras were working. That same camera was working but mysteriously went black so stated by Hispanic employee. They were not able to cut my lock, so they damaged the whole latch. The employees NEVER called law enforcement or seemed to give a shit about their customers belongings! The African American employee was stuck in traffic for five hours. In Humble, TX... that's questionable. ALL employees at the 1701 FM 1960 Bypass location should be extensively investigated. Something is not right at this location. There are other locations and I'll guarantee they don't the problems this location has. Joseph Saffire, the CEO, has not reached out to me and I've sent two emails to corporate. What does that say about this company? The first rape was using their locks. The second rape, they couldn't cut the Brinks lock, so they damaged the latch. Office staff stated the camera couldn't catch whomever came into a keypad access gate and that the other camera was pushed up. I am thoroughly disappointed in this facility! Was this rape deliberately executed to force me out so that new tenants could pay a higher rate? You got my generator, you got my lawn mower, you got my tiller, you got my weed eater, you got my TV, you got my silver, etc... WHAT MORE DO YOU WANT FROM ME? I send the fiery angels against you that you have no peace and pray Psalm 109 against EVERYONE involved, even unto the 10th generation of your families. I speak this prophetically this day!"

"Denia Taylor was very polite and friendly, awesome customer service.She was very helpful in getting me back in to my unit."

"Don’t move your things into these storages! They have breakins!! Someone burnt through my lock & stole my personal items & I believe the black lady who works here is in on it because she was the only one who may have seen the items that were moved into my storage on camera and now she acts strange when I go into the office for anything."

"The lady at the front desk was as rude as she could be"

"This place is a trip.  I've had storage there for 1 year and 1/2 and these money hungry,  competitive ass people have raised my rent twice! Why do you think you can keep messing with people's money because its in this shitty ass area?! Your facility is dirty.  I don't have any food in my storage and have bugs all around my storage area. You claim to be a clean facility but why I see bugs everytime I come to my unit. The manager and the attendees are full of shit. They want you to say, "This is the best place ever!" Lies....this place is not the best and the Manger is fake.  She was on the phone one time when I was there and I don't know if she knew I was there,  but she was hollering and cursing loud on the phone. I was like she so fake and I don't trust her. That being said, you can give them all the credit you want to, they don't work with you on no situations, especially diasters. This whole pandemic, I have asked for a waiver or lower price,  my ass. They suck big time! Photos of bugs coming soon."

"The best customer service experience ever!!!!! I was assisted by Dariana Aceves who genuinely greeted me with a friendly smile that could be noticed behind the mask she was wearing. Very helping on assisting me decide which unit would best feet my needs, she did not hesitate to show her enthusiasm on taking me to multiple units for comparison, she is very awesome, very professional and treats her customers with dignity and respect. This was a wow moment for me and I am very thankful for the kindness and empathy. About the facility, it is clean, organized, well kept definitely well managed (great job). I feel confident that I made the right choice on becoming a renter."

"Dariana provided excellent customer service. She gave us a full tour of the facility, showing different space sizes and options. She explained the difference specials for the different sizes and was very knowledgeable when we asked questions. All in all she provided superb customer service. Will definitely be come back soon!"

"This was my first experience renting a storage and it ended up being the highlight of my day with the help of the store manager Denia Taylor. She was very professional, personable, answered all of my questions, gave me a tour of the facility and allowed me to view different storages before I made my decision on the size that would work best for me. I would recommend this company and this location to anyone who is looking for a storage unit."

"I was assisted by Ms Denia. She was very pleasant and informative. This location has great prices too"

"Denia was vey helpful and knowledgeable about all the information she helped us with and made the process of getting the storage unit very easy...it was a nice have a friendly face and attitude towards her cutsomers. Thank you very much Denia for your help"

"Denial was amazing! Helped us get into a bigger unit at an affordable rate!"

"Dariana has the best customer service, she was attentive and compassionate. She took her time to answer all of our questions and help us find what we needed."

"Great customer service provided in a timely manner from the store manager Denia !! :)"

"Denia Taylor was a wonderful help! Thank you!"

"She was very professional and polite."

"Good customer service"

"This was my first time using a storage and Denia provided great customer service. I definitely recommend this location."

"Exceptional service and very friendly associates. I would highly recommend!! Two thumbs up. :)"

"The property looked great. I’m excited a found somewhere safe and clean to store my belongings. Dena was really sweet and helpful!"

"This is a nice place.Very clean and friendly."

"Clean, secure. Friendly, knowledgeable and helpful staff. I recommend using this facility."

"Great customer service, Denia was a great help"

"Very helpful very knowledgeable on materials and storage needs. Very friendly"

"Very good customer service!!!"

"Nice, friendly, clean, and super patient"

"The site is very well organized, clean, comparable pricing for the area and centrally located in Humble. Denia is such a great asset to this site and largely to this company. Denia is well versed in policy for the industry, company, and this site. Denia is excellent with customer service, caring, and I would highly recommend this site just because she is there."

"This is the best place ever Ms.Denia has the best costumer service.She very helpful 💕✨"

"Ms Denia is very knowledgeable helpful, patient and I would recommend her to anyone that comes in to this location"

"She was nice and answer all my questions"

"Denial was very helpful and made it easy to understand the rental process. She even knew my name when I came in the office."

"Great customer service, Denia provide great service."

"It was ok. Denia asked me to leave a review so I am."

"Top Notch customer service was exhibited by DENIA! She made accommodations that we're suitable for me being as I'm from out of state. She was very helpful and informative about the storage unit as well as the area. Awesome experience today! Glad to be Houston. Thanks Denia."

"Denia give me great customer service"

"Denia Taylor was so helpful! She made my move easy and simple. Gave me this best deal possible! Love this location."

"Great customer service"

"Denia has great customer service, I highly recommend this location."