Self Storage Units near Houston in Humble, TX, 77338

"Denia was absolutely patient and so helpful!"

"Great experience the host mrs. Denia was very helpful in accommodating my needs ..Thanks!"

"Very professionally run by the manager. Great rates! Gated access from 6a.m. to 9p.m. Highly recommend this company based on its value and proficiency!"

"Great customer service, I appreciate the manager patience, knowledge and recommendation."

"May 27, 2021 - Their customer service phone number 800-800-3456 does NOT work. I, along with others, were vandalized on May 25, 2021. On May 26, 2021, the gate leading to the back of the property still had not been repaired by 6:00 p.m. This is not the first time my possessions came up missing. I feel it was an inside job on both occasions. How many times have this particular location been vandalized since current rep and regional manager have been employed by this company?  I'm still waiting for someone from corporate to contact me ASAP! May 27, 2021 - The camera on the back driveway was not displaying in the office, but all other cameras were working. That same camera was working but mysteriously went black so stated by Hispanic employee. They were not able to cut my lock, so they damaged the whole latch. The employees NEVER called law enforcement or seemed to give a shit about their customers belongings! The African American employee was stuck in traffic for five hours. In Humble, TX... that's questionable. ALL employees at the 1701 FM 1960 Bypass location should be extensively investigated. Something is not right at this location. There are other locations and I'll guarantee they don't the problems this location has. Joseph Saffire, the CEO, has not reached out to me and I've sent two emails to corporate. What does that say about this company? The first rape was using their locks. The second rape, they couldn't cut the Brinks lock, so they damaged the latch. Office staff stated the camera couldn't catch whomever came into a keypad access gate and that the other camera was pushed up. I am thoroughly disappointed in this facility! Was this rape deliberately executed to force me out so that new tenants could pay a higher rate? You got my generator, you got my lawn mower, you got my tiller, you got my weed eater, you got my TV, you got my silver, etc... WHAT MORE DO YOU WANT FROM ME? I send the fiery angels against you that you have no peace and pray Psalm 109 against EVERYONE involved, even unto the 10th generation of your families. I speak this prophetically this day!"

"Denia Taylor was very polite and friendly, awesome customer service.She was very helpful in getting me back in to my unit."

"Don’t move your things into these storages! They have breakins!! Someone burnt through my lock & stole my personal items & I believe the black lady who works here is in on it because she was the only one who may have seen the items that were moved into my storage on camera and now she acts strange when I go into the office for anything."

"The lady at the front desk was as rude as she could be"

"This place is a trip.  I've had storage there for 1 year and 1/2 and these money hungry,  competitive ass people have raised my rent twice! Why do you think you can keep messing with people's money because its in this shitty ass area?! Your facility is dirty.  I don't have any food in my storage and have bugs all around my storage area. You claim to be a clean facility but why I see bugs everytime I come to my unit. The manager and the attendees are full of shit. They want you to say, "This is the best place ever!" Lies....this place is not the best and the Manger is fake.  She was on the phone one time when I was there and I don't know if she knew I was there,  but she was hollering and cursing loud on the phone. I was like she so fake and I don't trust her. That being said, you can give them all the credit you want to, they don't work with you on no situations, especially diasters. This whole pandemic, I have asked for a waiver or lower price,  my ass. They suck big time! Photos of bugs coming soon."

"The best customer service experience ever!!!!! I was assisted by Dariana Aceves who genuinely greeted me with a friendly smile that could be noticed behind the mask she was wearing. Very helping on assisting me decide which unit would best feet my needs, she did not hesitate to show her enthusiasm on taking me to multiple units for comparison, she is very awesome, very professional and treats her customers with dignity and respect. This was a wow moment for me and I am very thankful for the kindness and empathy. About the facility, it is clean, organized, well kept definitely well managed (great job). I feel confident that I made the right choice on becoming a renter."

"Dariana provided excellent customer service. She gave us a full tour of the facility, showing different space sizes and options. She explained the difference specials for the different sizes and was very knowledgeable when we asked questions. All in all she provided superb customer service. Will definitely be come back soon!"

"This was my first experience renting a storage and it ended up being the highlight of my day with the help of the store manager Denia Taylor. She was very professional, personable, answered all of my questions, gave me a tour of the facility and allowed me to view different storages before I made my decision on the size that would work best for me. I would recommend this company and this location to anyone who is looking for a storage unit."

"I was assisted by Ms Denia. She was very pleasant and informative. This location has great prices too"

"Denia was vey helpful and knowledgeable about all the information she helped us with and made the process of getting the storage unit very easy...it was a nice have a friendly face and attitude towards her cutsomers. Thank you very much Denia for your help"

"Denial was amazing! Helped us get into a bigger unit at an affordable rate!"

"Dariana has the best customer service, she was attentive and compassionate. She took her time to answer all of our questions and help us find what we needed."

"Great customer service provided in a timely manner from the store manager Denia !! :)"

"Denia Taylor was a wonderful help! Thank you!"

"She was very professional and polite."

"Good customer service"

"This was my first time using a storage and Denia provided great customer service. I definitely recommend this location."

"Exceptional service and very friendly associates. I would highly recommend!! Two thumbs up. :)"

"The property looked great. I’m excited a found somewhere safe and clean to store my belongings. Dena was really sweet and helpful!"

"This is a nice place.Very clean and friendly."

"Clean, secure. Friendly, knowledgeable and helpful staff. I recommend using this facility."

"Great customer service, Denia was a great help"

"Very helpful very knowledgeable on materials and storage needs. Very friendly"

"Very good customer service!!!"

"Nice, friendly, clean, and super patient"

"The site is very well organized, clean, comparable pricing for the area and centrally located in Humble. Denia is such a great asset to this site and largely to this company. Denia is well versed in policy for the industry, company, and this site. Denia is excellent with customer service, caring, and I would highly recommend this site just because she is there."

"This is the best place ever Ms.Denia has the best costumer service.She very helpful 💕✨"

"Ms Denia is very knowledgeable helpful, patient and I would recommend her to anyone that comes in to this location"

"She was nice and answer all my questions"

"Denial was very helpful and made it easy to understand the rental process. She even knew my name when I came in the office."

"Great customer service, Denia provide great service."

"It was ok. Denia asked me to leave a review so I am."

"Top Notch customer service was exhibited by DENIA! She made accommodations that we're suitable for me being as I'm from out of state. She was very helpful and informative about the storage unit as well as the area. Awesome experience today! Glad to be Houston. Thanks Denia."

"Denia give me great customer service"

"Denia Taylor was so helpful! She made my move easy and simple. Gave me this best deal possible! Love this location."

"Great customer service"

"Denia has great customer service, I highly recommend this location."

"Denia has great customer service and was very helpful."

"I want to say thank you Denia for helping us with our storage needs and explaining the sizes of storage space to accommodate our belongings. She recommended us to the other location with larger storage bins and we thank you for taking care of first time customers with gentle loving care."

"Denia Taylor was awesome! She has great customer service with a great personality! Shes pleasant and my experience with her was excellent!"

"Im so appreciate Mrs Tabatha Noal she is super cool and so very polite very patient and sweet thank you soo much your amazing....."

"I rented with them for 6 months and had an awesome experience. Vanessa Cortez, the associate manager, helped me set everything up. She made sure everything I needed was taken care of, was very friendly, and if I had any questions she was ready to answer. Prices are very reasonable for the unit I had to rent and if I ever needed another storage unit I'm coming back here."

"Great customer service. Denia was a joy to work with. She answered all my questions and was tentative to my needs."

"Ms. Denia Taylor extended great customer service. Thank you for all your help"

"My experience here was a very good one. The lady that helped me was Denia and she was a great help. Being new to the new storing of items other than at my house I had no clue what I needed. She asked me what all I had to store and the size space I was moving it from, showed me some units and we found the perfect one. Denia was awesome, I would definitely use this facility again if I need storage after this. If you go ask for her, she's very helpful!!"

"Great service Denia is awesome and was very professional."

"I was all set to cancel my order because of a mishap with the call center and discussion with Tabatha where she neglected to show empathy about the mishap. I felt rushed and stated "it's not her location and the person who runs the store will be there the next day but she may tell you the same thing". Ultimately it's not what you say it's how you say it. So the next day Denia called me upon my request she went into detail explaining everything showed me the units and explained the difference and was just pleasant. Very detailed oriented and sealed the deal because I was truly done. Very good customer service."

"Vonessa Cortez was very helpful in every way. She explained and showed us everything we needed and took a lot of time making us feel very comfortable. This was the best experience we have ever had with a storage facility. I recommend this Life storage to everyone, It's the best."

"Needed an immediate storage unit in the middle of an urgent situation and Vanessa did an amazing job if helping me understand my billing period, the unit size that would be required for what all I was needing at the moment, and gave me a tour of the place! I'd rate the customer service and experience I had a 10/10 !"

"always keep giving good service"

"Good place to store stuff"

"I went in for my reservation yesterday and Vanessa was the one that helped me out. She was patient and answered all of my silly questions. I have another storage unit at a different facility and Life Storage is way more reasonably priced. Thank you so much for your help Vanessa, you were such a pleasant person to work with!"

"DENIA is such an amazing manager ! Love her!!!! Had to refer my parents here due to her great customer service."

"Vanessa Garcia is a very kind and helpful person. She helped me with everything for the rent of my storage. she answered all my questions and gave me suggestions of the measures of the units. she is very kind. The property looks spectacular, clean and organized. I absolutely recommend this property. thank you !!!!"

"Management was wonderful and very professional!"

"My family has kept multiple units here over the years and the staff is always polite and happy to help sort out all your needs! The manager is so accommodating! She once spotted me really struggling to manage my unit and my 3 little girls so she used her break time to hang out with them so I could finish my mission without crying upset babies! Thats legit service. ="

"Great place, Ms. Denia Taylor was very helpful and as nice as they come. Will definitely recommend this specific location for family and friends because of low prices and Denia."

"Hello everyone. Today i visit life storage in humble 1701 FM 1960 Bypass Rd E. 77338 and the store manager Ms. Denia Taylor was awesome. She was and great help me find an better storage plus gave me an great deal. She is my angel =| God sent me to her for and reason. And i didnt know her but i love her personality. Love u Ms Dentia Taylor."