A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Humble, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I usually don’t leave reviews the most I’ll do is submit the stars.Today it was only right that I did so.After having a very challenging day I came in to get a storage and was greeted with the most warming welcome.Ms.Denia stepped outside of her position to give me words of encouragement that I needed in these difficult times. I left forgetting about the bad day I was having and it was all because of her.COME SEE MS.DENIA"
"My Experience Here at life storage was great! Very clean and organized facility and excellent customer service! The store manager Denia was so nice and made my experience here more positive."
"5 stars is definitely not enough! I went to store my vehicle and was frantic because I thought my vehicle wouldn’t fit. The store was closed but Dennis Taylor open the door to help me. The air was out and was, but she was extremely patient and funnny. She showed me multiple spaces and assured me my vehicle would fit. Denia made sure I was comfortable with my decision and reassured me my vehicle would be fine. She went above and beyond and I am true grateful. Thank you so much!!!"
"DO NOT store your items here! I had two storage units here, 1 got broken into and they had ZERO evidence on camera of the culprits stealing my belongings!
Two kayaks all its equipment, two big screen TVs & boxes of personal items.
NEVER got my insurance money even though I paid insurance monthly!
I would come from California to check on my things often after said incident, then I had rat or vermin urine and feces on most of my furniture like a $200 Serta office chair amongst and a chewed bed frame from Z Gallery amongst other things then when I go to file a claim the POS insurance people from Xercor tell me that the most I will get for this claim is $400 with a $100 deductible!!! WTH?!?! What about all the money I gave you each and every mo for 16months?!?!
SCUM all the way around!!!!!!!!!"
"It was easy to set up online. But we ordered a 10x24 climate controlled space. It said 2 available. My wife clicked it. It went to a page with 3 distance options. We chose. The closest available. We get the email confirmation and the instructions. I tell my wife, babe it's not climate controlled. She said yes it is what we clicked on that option. I said I know but this paperwork says nothing about that. So I stop by after work and see that it is indeed not climate controlled and useless to us. Now we are stuck in this contract. I can't speak about any employees as it was too early when I stopped by. But that web ordering is for the birds. Guess we will get on the phone and start that battle. I wish for the best. Sometimes you just get tired of Murphy's Law following you around and laughing."
"Nothing less than professional service Denia is an Exceptional employee I appreciate her knowledge and skills with customer service. She takes her time to help you with any questions you may have she in my opinion is an asset to the life storage company."
"Denial had great customer service. She called me back to schedule my appointment and give directions to facility and website. When I arrived, she should me the location and explained everything. She was kind and personable."
"Denia was amazing! She really saved the day for me and my family and has been incredibly helpful through everything, highly recommend using this life storage for all storage needs!"
"Excellent experience and service. William had everything ready and was able to give great advice when trying to make sure I had the right space unit for my needs. I would recommend this location if you have storage needs. Thanks William."
"The best experience I have ever had establishing a rental unit. Denia is extremely helpful, accompanied with a beautiful personality. I am very happy with the unit and the overall facility. Life storage should be proud of the manger for they chose to oversee their property. I have rented from a number of facilities they made you feel like you we're infringing on their time just coming in the office. Denia was a refreshing change."
"I need a unit to store my new car while I am out of the country and Life Storage in Humble had a good deal, so I stopped in and Denia was wonderful, very helpful--let me take my car down to the unit to make sure it fit and answered all my questions. Great place to store a car!"
"Customer Service is excellent. She made everything so easy and continues to excel. We rented our first storage room in December and our second in July of this year and we could not be happier with the facilities. We are able to get in and out with ease and the facilities are so clean all of the time. Thank you so much for making our move so easy and seamless! Life storage #1 in my book!"
"Service was excellent, quick and very detailed. I appreciated all the help that I received from Denise Taylor, Store Manager. I would recommend this storage facility."
"Store Manager Ms. Denia Taylor is the shining star of this story. Her professionalism, knowledge, great personality and devotion to her customers are tops. She exudes enthusiasm for the work she does, and has a genuine concern for her clients. I can't say enough wonderful things about Denia. SHE'S THE BEST!!! It's very rare to find someone that cares this much about a job... and has the ability and experience to make it happen every day. The facility is always immaculate and well maintained; a true reflection of her management skills."
"Ms. Denia Taylor is the best she made sure I had a great experience with life storage , her customer service is amazing. I only needed the storage for a few days but if I ever need it again I will come back to Ms.Taylor without a doubt…. Keep making customers Smile Ms.Taylor"
"The best storage I've ever seen. Clean, nicely located, with very polite and friendly management. Overall the place feels very secure, the units are neat and make the impression of solidly guarded. The air conditioned units are wonderful in the heat of Houston summer. I'd not hesitate a second to return here if ever needed storage again."
"Very professionally run by the manager. Great rates! Gated access from 6a.m. to 9p.m.
Highly recommend this company based on its value and proficiency!"
"May 27, 2021 - Their customer service phone number 800-800-3456 does NOT work. I, along with others, were vandalized on May 25, 2021. On May 26, 2021, the gate leading to the back of the property still had not been repaired by 6:00 p.m. This is not the first time my possessions came up missing. I feel it was an inside job on both occasions. How many times have this particular location been vandalized since current rep and regional manager have been employed by this company? I'm still waiting for someone from corporate to contact me ASAP!
May 27, 2021 - The camera on the back driveway was not displaying in the office, but all other cameras were working. That same camera was working but mysteriously went black so stated by Hispanic employee. They were not able to cut my lock, so they damaged the whole latch. The employees NEVER called law enforcement or seemed to give a shit about their customers belongings! The African American employee was stuck in traffic for five hours. In Humble, TX... that's questionable. ALL employees at the 1701 FM 1960 Bypass location should be extensively investigated. Something is not right at this location. There are other locations and I'll guarantee they don't the problems this location has.
Joseph Saffire, the CEO, has not reached out to me and I've sent two emails to corporate. What does that say about this company?
The first rape was using their locks. The second rape, they couldn't cut the Brinks lock, so they damaged the latch. Office staff stated the camera couldn't catch whomever came into a keypad access gate and that the other camera was pushed up.
I am thoroughly disappointed in this facility! Was this rape deliberately executed to force me out so that new tenants could pay a higher rate?
You got my generator, you got my lawn mower, you got my tiller, you got my weed eater, you got my TV, you got my silver, etc... WHAT MORE DO YOU WANT FROM ME? I send the fiery angels against you that you have no peace and pray Psalm 109 against EVERYONE involved, even unto the 10th generation of your families. I speak this prophetically this day!"
"Don’t move your things into these storages! They have breakins!! Someone burnt through my lock & stole my personal items & I believe the black lady who works here is in on it because she was the only one who may have seen the items that were moved into my storage on camera and now she acts strange when I go into the office for anything."
"This place is a trip. I've had storage there for 1 year and 1/2 and these money hungry, competitive ass people have raised my rent
twice! Why do you think you can keep messing with people's money because its in this shitty ass area?!
Your facility is dirty. I don't have any food in my storage and have bugs all around my storage area. You claim to be a clean facility but why I see bugs everytime I come to my unit.
The manager and the attendees are full of shit. They want you to say, "This is the best place ever!"
Lies....this place is not the best and the Manger is fake. She was on the phone one time when I was there and I don't know if she knew I was there, but she was hollering and cursing loud on the phone. I was like she so fake and I don't trust her.
That being said, you can give them all the credit you want to, they don't work with you on no situations, especially diasters. This whole pandemic, I have asked for a waiver or lower price, my ass. They suck big time! Photos of bugs coming soon."
"The best customer service experience ever!!!!! I was assisted by Dariana Aceves who genuinely greeted me with a friendly smile that could be noticed behind the mask she was wearing. Very helping on assisting me decide which unit would best feet my needs, she did not hesitate to show her enthusiasm on taking me to multiple units for comparison, she is very awesome, very professional and treats her customers with dignity and respect. This was a wow moment for me and I am very thankful for the kindness and empathy.
About the facility, it is clean, organized, well kept definitely well managed (great job). I feel confident that I made the right choice on becoming a renter."
"Dariana provided excellent customer service. She gave us a full tour of the facility, showing different space sizes and options. She explained the difference specials for the different sizes and was very knowledgeable when we asked questions. All in all she provided superb customer service. Will definitely be come back soon!"
"This was my first experience renting a storage and it ended up being the highlight of my day with the help of the store manager Denia Taylor. She was very professional, personable, answered all of my questions, gave me a tour of the facility and allowed me to view different storages before I made my decision on the size that would work best for me. I would recommend this company and this location to anyone who is looking for a storage unit."
"Denia was vey helpful and knowledgeable about all the information she helped us with and made the process of getting the storage unit very easy...it was a nice have a friendly face and attitude towards her cutsomers. Thank you very much Denia for your help"
"Dariana has the best customer service, she was attentive and compassionate. She took her time to answer all of our questions and help us find what we needed."
"The site is very well organized, clean, comparable pricing for the area and centrally located in Humble. Denia is such a great asset to this site and largely to this company. Denia is well versed in policy for the industry, company, and this site. Denia is excellent with customer service, caring, and I would highly recommend this site just because she is there."
"Top Notch customer service was exhibited by DENIA! She made accommodations that we're suitable for me being as I'm from out of state. She was very helpful and informative about the storage unit as well as the area. Awesome experience today! Glad to be Houston. Thanks Denia."
"I want to say thank you Denia for helping us with our storage needs and explaining the sizes of storage space to accommodate our belongings. She recommended us to the other location with larger storage bins and we thank you for taking care of first time customers with gentle loving care."
"I rented with them for 6 months and had an awesome experience. Vanessa Cortez, the associate manager, helped me set everything up. She made sure everything I needed was taken care of, was very friendly, and if I had any questions she was ready to answer. Prices are very reasonable for the unit I had to rent and if I ever needed another storage unit I'm coming back here."
"My experience here was a very good one. The lady that helped me was Denia and she was a great help. Being new to the new storing of items other than at my house I had no clue what I needed. She asked me what all I had to store and the size space I was moving it from, showed me some units and we found the perfect one. Denia was awesome, I would definitely use this facility again if I need storage after this. If you go ask for her, she's very helpful!!"
"I was all set to cancel my order because of a mishap with the call center and discussion with Tabatha where she neglected to show empathy about the mishap. I felt rushed and stated "it's not her location and the person who runs the store will be there the next day but she may tell you the same thing". Ultimately it's not what you say it's how you say it. So the next day Denia called me upon my request she went into
detail explaining everything showed me the units and explained the difference and was just pleasant. Very detailed oriented and sealed the deal because I was truly done. Very good customer service."
"Vonessa Cortez was very helpful in every way. She explained and showed us everything we needed and took a lot of time making us feel very comfortable. This was the best experience we have ever had with a storage facility. I recommend this Life storage to everyone, It's the best."
"Needed an immediate storage unit in the middle of an urgent situation and Vanessa did an amazing job if helping me understand my billing period, the unit size that would be required for what all I was needing at the moment, and gave me a tour of the place! I'd rate the customer service and experience I had a 10/10 !"
"I went in for my reservation yesterday and Vanessa was the one that helped me out. She was patient and answered all of my silly questions. I have another storage unit at a different facility and Life Storage is way more reasonably priced. Thank you so much for your help Vanessa, you were such a pleasant person to work with!"
"Vanessa Garcia is a very kind and helpful person. She helped me with everything for the rent of my storage. she answered all my questions and gave me suggestions of the measures of the units. she is very kind. The property looks spectacular, clean and organized. I absolutely recommend this property. thank you !!!!"
"My family has kept multiple units here over the years and the staff is always polite and happy to help sort out all your needs!
The manager is so accommodating! She once spotted me really struggling to manage my unit and my 3 little girls so she used her break time to hang out with them so I could finish my mission without crying upset babies! Thats legit service. ="
"Great place, Ms. Denia Taylor was very helpful and as nice as they come. Will definitely recommend this specific location for family and friends because of low prices and Denia."
"Hello everyone. Today i visit life storage in humble 1701 FM 1960 Bypass Rd E. 77338 and the store manager Ms. Denia Taylor was awesome. She was and great help me find an better storage plus gave me an great deal. She is my angel =| God sent me to her for and reason. And i didnt know her but i love her personality. Love u Ms Dentia Taylor."
"I had excellent service from the store manager Denia at the Life Storage at location 191 in Humble TX. She is extremely professional, patient, and kind! Another location told me in error, that my storage unit was set to go to auction today. Denia took my payment and called the other location to get the issue resolved. She is a blessing!"
"Always a pleasure to work with people that are willing to assist. My needs are often overlooked for what I want, which often puts people in a bind. It is good to have good people that will explain why you need what they are offering versus what you have settled for. Denia, was awesome and worked really hard to meet my needs. I would recommend my family and friends to use this location whenever they have a need for storage."
"Went here today Denia was absolutely amazing. Helped me with everything even changed my storage unit to an easier access. Loved it would definitely recommend her!! (:"
"The storage was sufficient. I rarely write these reviews... But I had multiple dealings with the manager Denia Taylor at this location. And corporate never called me back to come to a final resolution. I would definitely recommend a different Life Storage location. Throughout the 5+ years I was at this location. Every encounter with Denia was difficult.
The facility was changing out doors and sent out a notice that if you would like to be notified when they were changing the roll up doors and locks to call. I did, and I just happened to be at the location when they were ready to do my door. The folks changing my doors inquired about the gear inside and what I did. Which made me feel uncomfortable. I nicely inquired to Denia and she said she couldn't possibly know what was going on out there and that it was my responsibility and she couldn't call.
Another occasion I was late on my rent. I get it, things happen. But she knew I was late. When my code didn't work. I went in, and she said she was surprised I was late because I never was. I commented back that if she knew, why not consider giving me a call, I'd be happy to pay to help avoid a late fee. Since Uncle Bobs offers a grace period. She told me with all the units on premises she couldn't possibly call each and every single person that was late. My thinking is, not everyone of the tenants are late, and if she knew, why put the burden on me. I shrugged that incident off.
Now for moving out... I called and asked for procedures on moving out verbally over the phone. I cleaned the unit and removed the lock, but when I went in the next day to take a final picture of the unit for documentation purposes. My code had been deactivated, I went in before the end of my month was up and calmly requested some sort of documentation that the managers/Life Storage were happy with the condition of my unit and that there would not be any additional charges for another month added on. Denia said only thing she could do was sign the "notice to vacate" paperwork. As she was helping another customer sign new paperwork... I calmly explained to her that her signing didn't really resolve my issue since that paperwork says that I agree to follow the vacate rules, and nothing there says that I completed them to their satisfaction. About that time the assistance manager walked in, she was nicer. As I was re-explaining my situation. Denia turned towards me after helping the gentleman and put her hand in my face and said "I've just told you you're good, you're good" elevating the situation. I still maintained composure and was shocked she did that. Ultimately she allowed the asst. manager to walk to the unit and get some photos, but that was the best resolution we could come up with.
I've read some other comments and reviews of similar situations, I talked to corporate about it, and although wasn't looking for any compensation of any sort, never heard back from the regional manager of Life Storage, I'm still hoping an regional manager reaches out, because I remained calm throughout the situation she was attempting to escalate the situation. I am sure corporate can review my recorded calls and genuine see I'm not a hot head. I can also give the date and approx time I came in if they wish to review the CCTV footage of the encounter.
In all... Please carefully consider this facility, again, the storage needs were adequate for me, just the customer service from the store manager wasn't."
"Denia is one of the best Denia's I have ever met. We walked right in to life storage and she helped us right away! She is very enthusiastic and very energized. She walked us to the storage unit to show us where it was. She is so nice. I highly recommend that she gets a raise!!"
"I highly recommend this place is one of the most amazing places to come, Vanessa is amazing, she took the time to answer all my questions even if I have like 20 lined up! Vanessa is amazing in every way"
"Denia was absolutely awesome! I was recently flooded and she helped to find the best space for my situation given i was on a tight time frame for moving out."
"The site manager, Denia , did an excellent job meeting my storage needs. She was friendly and professional and helped me find the perfect unit to store my car. If I owned a customer service business I would definately hire her."
"The manager was there and was extremely friendly and helpful. She also followed up with me the next day to be sure all of my questions were answered."
"Life storage was amazing! Used them for three months. The unit was perfect, they helped me when I moved out smoothly! The store manager was ahmazing!!! Highly recommend this specific location. I forgot to let them know I had already moved out of the unit and was supposed to pay the month since I didnt notify them. I knew this ahead of time and was willing to pay the remaining balance. The manager helped me out and I ended up not having to pay a dime!!"
"Denia, the store manager was a dream to deal with. Stopped in for a quote on a unit, had all the info we needed in 5 min, truck rental reserved, and all set. Price was very reasonable, much better service than cubesmart."
"The staff here are extremely kind. We were in a crunch to find something asap as a family member was moving, and this happened to be our first and only stop. The rates are solid, so there's no increase after a few months and she was very upfront and informative about everything. The temp controlled units were surprisingly cheaper than those that weren't. They even have an elevator for the second floor so you dont have to worry about moving something up the stairwell. I can't access my stuff at any time up until 9pm, which is perfect for me."
"I was super impressed by this location. I had the need to store a company car near the Bush Houston Airport. When I found Life Storage and describe the unit I needed to rent and why, the facility manager, Denia, was extremely helpful and not only helped me with a great rate, but also helped me with a unit that was easy to back my vehicle in to with unnecessary maneuvering. I would definately recommend this facility to others! Thanks Denia for a great experience!!"
"The lady at the front was a plessure. Thanks D for being superduper! Shout out to the manager John too for being willing to work with me - very reasonable."
"I highly recommended Denia & Vanessa great personality and great service. This location its well clean kept and prices are great. I highly appreciated and thank you for your service."
"I felt compelled to take the time stop by to mention how wonderful the staff is and how attentive management is to detail. Not only are they efficient and professional but are very personal and endearing. Denia's location should be the flagship example of service and compassion.
Forever a loyal customer,
James B."
"Amazing service! I came in to ask about spaces and about the truck, and I have to say truck pricing here is way cheaper then u-haul. I spent close to $850-$900 on a u=haul truck, never again, Vanessa is and was very helpful! highly amazing and satisfied with my choice of location"
"Highly satisfied with coming to this place, Vanessa is amazing and knows how to do her job! I came in to rent a space for my belongings and they had the space I needed, and the pricing here is amazing! Vanessa is amazing!"
"I came in to check out on pricing and Vanessa was very helpful! She gave me a sheet of the spaces I asked for, I will for sure be coming back and be renting from her!"
"I was not impressed with the storage facility itself. It was like numerous facilities. It was the employee on duty. Denia she was helpful personable, and just
Made the experience enjoyable."
"At store 191 Denae was extremely helpful in all aspects. She has gone above abnd beyond to help figure out signing in with 2 different storage spaces when I was unable to. She has been a great help and she was very kind and considerate. Denae is an awesome employee for your company and she represents it well.
"
"Employees are your greatest asset's! Denia Taylor is a great example of that. She was helpful and willing to help! She was easy to talk to and made the experience very pleasurable!"
"The office lady was so nice to me she explained things so well showed me multiple units to help me get an idea of the actual sizes. It was raining hard and she held an umbrella for me. I felt like she was my friend rather than a stranger."
"As an added service offering, you may wish to consider renting or selling at a competitive price shelving for your customers. The storage space can be made much more useful with shelves."
"I haven't had many in person interactions but the few times I've been in the store have been great. The people are friendly, and helpful with lots of personality. I've called a couple times with questions- especially after the recent floods. They were able to answer my questions and address any concerns. I live a ways away so it's helpful knowing people are looking out and able to keep me in the loop if I should be concerned or not regarding my unit. Thank you"
"Most of these questions do not apply to us right now. We have not had contact with anyone since renting the space. We did go by our unit last week and found everything to be spotless. When we were dealing with A J (back in June 2015) he was freindly, professional, and very informative and helpful. We have recommended this facility to several friends. Thank you AJ and Uncle Bobs [Life Storage]."
"Denia, provided over-the-top professional, customer service. She explained every detail in a clear and straightforward manner. My expectations met and far-exceeded. "
"Unprofessional
I was there 5 months and the same trash was in the hallway the entire time I was there
I was lied to by the manager
When I made the reservation on the phone I was not told I had to have insurance I found out while I was ready to move in"
"I had a problem with the online account and my credit card expiration date. I submitted an online complaint about the system and the late fee I received. I received a call the next day from Denia. After discussing the issue with her she agreed to credit my account for the late fee. I appreciated her quick response and solution. Thanks again, Denia."
"Denia is AMAZING!!! She was ready to help and very patient with me and my needs. I couldn't have asked for a better person to work with. She is a HUGE asset to Uncle Bob's and I have stored at two other locations and she is someone that I feel would do everything that she could to make our visit professional and a happy one! Thank you Denia!!!!I would recommend this location to everyone!!! Thanks for all that you do!"
"Ms Taylor was very friendly as soon as I walked in. She even called me the day I was moving to see if the storage was big enough to fit all my furniture. She went above and beyond my expectations. I will recommended Uncle Bobs to all my friends and family "
"With regards too recommending you all, no problem. However I left and notified you immediately . as well as my family to remove my lock and nothing happened. The office had no fault in this, matter! "
"I have been using Uncle Bob's for quite a while now and I have nothing but respect for the way the storage facility is maintained. Also like the updates that are given when things are happening. Updates on the office are very nice."
"I am so happy with these two gentlemen. They were both kind, funny and so happy to help. The space is wonderful, cool, clean and the property kept clean."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston, Humble and Ramblewood
Our self storage facility on FM 1960 Bypass Rd E is located east of the Eastex Fwy, between Townsen Rd and Elmwood Ave, near Deerbrook Mall. Click here for directions to this Life Storage.
At Life Storage Facility #191, we offer great property security systems and clean, affordable storage units to rent for the residents of Ramblewood, Atascocita, Kenswick, and other neighborhoods in Humble, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
