A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
We at Life Storage want to maintain the best storage facilities in Dallas, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"The manager Brittany Garcia is very rude and disrespectful to customers who have been on the property longer than she's been a employee.
I'm not sure how she's still able to keep her position, the way she treats her customers is not right at all"
"The price is right and the place seems secure. But the elevator stinks and the on-site bathroom lacked lightbulbs due to someone stealing them from the sockets. Don't walk in the office without an appointment or you chance being turned away. The management seems to accommodate as much as possible though."
"That location is very convenient. As it's located close to 635 and the Dallas North Toll Way. I've been a tenant here for many years and have seen the staff change over several times. Current manager at this location is the best storage facility manager I have ever worked with. She is super understanding, very nice, and always helpful. On her first day at this facility I had a water leak in my unit. She immediately addressed it as her primary concern and had the situation resolved in expedited fashion. Because of her swift customer care action I had no water damage to the items in my unit. I'm extremely happy and I plan on staying."
"Customer service is everything because it's the way you verbally speak to customers. I just don't know how to say that I was brought to tears after being verbally abused and disrespected by the manager Brittany. I'm just baffled at how someone can call themselves a manager but have very poor customer service skills. I'm literally almost gonna file a lawsuit for pain and suffering . Leading to mental distress.
I have been here for years and I've seen mangers come and go . 🚶‍♂️ almost 10 different employees holding superior professionalism & amazing customer service experiences that one bad apple has given me a sour taste . We're going up the scale on customer service to backwards towards brutal , unkind and uncomfortable service What happen to Regina ??? She was sweet as pie Cody was great 👍 all I'm saying is, customer service etiquette now lacks at this location with Brittany !! I felt and still feel threatened by her when all I did was drive through the gate to go to my storage unit .. no customer should ever have to feel mentally drained ,attacked, or ever threatened . I was told she told the district manager her side of the story but the district manager never got mines . 🙄 her in the picture leaving two notes on my storage. Just lookin at it makes me more depressed and sad"
"Wonderful experience moving into this storage unit. Regina was so helpful and kind. She made the experience easy and painless! Definitely recommend this place for storage needs!"
"Regina the store manager was top tier. I have been renting here for a while and downsized. Good business, superior customer service. Regina will help you with all your needs. Thank you!"
"Great service. Went in and was greeted with a smile and warm welcome by the manager. She showed me my potential unit and told me about the place and I left with a new storage unit! A+! Best customer service I’ve ever experienced!"
"We have been renting a destroyed unit for many years customer service is consistent they're always on point and they really care about their tenants.
If you're looking for a unit hassle free talk to Rachel Mayers, Or the property Manager Regina Mayer.
This has been a consistentExperience with the staff memberd and a property."
"Regina is very very helpful, she explained everything to me in an easy and simple way, no pushy sales tactics, just plain great customer service. She showed me the spaces available and advised on the right size for my storage space. She gave me a great deal too! I will definitely recommend this place to family & friends."
"New manager is awesome! She's been here just a couple months and the property looks amazing. Clean, courteous employees, great security for your storage! I recommend this place. :)"
"Regina is great! She is a huge asset to Life Storage.
Froendly, professional, and makes you feel welcome when you walk through the door. I recommend!
-Nancy H."
"This location was phenomenal, I haven’t had the greatest experiences with storage facilities in the past. But Cadence and the Store Manager Regina went above and beyond to accommodate me situation! Regina was so polite, courteous l, respectful and beyond amazing! I will go out of my way to use this location in the future."
"This is a great place to rent! Come see Michelle, she is exceptional at what she does and made this process easy for me. This facility is clean and in a safe area."
"I HAVE NOT USED THEIR STORAGE SERVICES YET, but I'm thinking about it. Regina, at the front desk, is very friendly and helpful. That goes a long way , in my opinion 👍🏾"
"This is the first storage unit I have ever had and was a little nervous. The staff here are great & have been more that helpful. I feel my items are safe; the facility is clean and secure. I want to give a “shout out” to Janice who has been very helpful with a special situation I had."
"I rented a unit today and was greeted by Regina with a smile and great energy .. She provided excellent customer service from the start to end of the transaction. The type of customer service she provided is rare."
"The location on Buckner was pretty good but, the people at the Montfort location were extremely rude and I will not be doing business with them after a month or 2."
"The staff is great. Very friendly and laid back. Very clean facility. Good access hours. So much better than Public Storage! And they aren't expensive either. Very reasonable in price. But what I love the most? It's that you can have all your Amazon Ebay etc. shipments sent here and the staff will leave your order safe inside your unit. How nice, don't have to worry about being home to receive the package, or worry about it being stolen from your porch. I love this place. You will too!"
"They do a great job! It was a pleasure to do business with them! I asked for a lot and they went the extra mile to accommodate my needs. I would highly recommend them without reservations!"
"The staff at this location are very nice to work with. They went the second mile to help with my needs at move in! I look forward to working with them while I'm in their facility!"
"Store manager Cody Dillard was unprofessional and unwilling to work with me after being a customer here for over a year. We are in the middle of a pandemic and he could careless, he told me to pay the bill or they were selling my stuff... im moving by the end of the month do not waste your money go to public storage."
"During transaction I handed the manager an extra $100 bill. He promptly returned it to me and said it was the right thing to do. I never would have noticed it. This young man was honest.
That not only is a reflection on him, but also the company he works for. When a company like Life Storage creates an environment where their employees act in this way - that is a good company.
I will seek this company out the next time I need storage space."
"Your company is top notch. We don't like to pay for storage for the things we couldn't seem to get rid of, but you all made it easy to rent a space, then change to a bigger one, and then to move it all out when we were finally ready to. You keep the place clean, I have always felt safe, and when there was an issue with an expired credit card, you let me know promptly. I could not ask for better than that from a storage company....oh, and the people that work there are also very friendly and helpful."
"Stored here for almost a year. It seemed fine for the most part until we started looking around at other storage units and realized we were paying way too much for the space. Additionally, when our credit card was compromised we contacted management and and let them know what had happened and they refused to help us out with the late fees, which I could’ve understood, until I was told that they had helped too many other customers with late fees since the shutdown and couldn’t help me. It completely changed my perspective on how we were viewed as customers. Glad to be out and saving money by storing somewhere else."
"My friend stores here and I stopped by to ask about a space. The two gentlemen in the office were very courteous and helpful, answered all of my questions and showed a few spaces that they would work for me. Highly recommend if you are in need of storage."
"My friend who used those storage place did him wrong!!! He went one day late of his payment and the asshole didnt wanna take his payment!!! One fucking Day!!!! He lost all his bedroom furniture! They couldve let him take his stuff right there and then! Or take the payment! He had his things stored for a whole year there! Peeps beware if youre late, ONE DAY they will do this to you too!! Never again we will use this place!!"
"I buy storage units online and have done so for a few years now. This facility needs to re-train their staff on the process or just do something about the wait time. Walked in and the guy behind the counter was already helping out another couple (who also purchased a storage unit), seems like he has no idea what he was doing, I'm still waiting for him to finish up with the couple so he can get to us and it's been 20 minutes now. I understand it can be busy but this process is not lengthy at all, other facilities have me in and out of the office in 10 minutes max. This guy hasn't even taken these people's payment and it's been over 20 minutes! The lady is having to show him what he needs to put in the computer and what he needs to do, Life Storage please train your staff to do better.. Sure wish I was at a CubeSmart instead!"
"Came here a couple of months ago with my uncle to get a storage unit at about an hour before they closed. The staff was very helpful and they answered all of our questions. They guy that help us was very friendly, he gave us a tour of a couple of units so we can see first hand what our options were. He was very patient with us and he was willing to help us with whatever we needed. My uncle ended up getting a unit that day and the whole process was fast and easy. I will definitely come here first if I ever need a unit of my own, the prices were the best in the area as well."
"Great prices, great service. SETH was great and very helpful made sure all my codes work, walked me to my unit and explained the lock system. Thank u"
"Great customer service. The guys in the office are always willing to help and are kind and courteous. And with the stress of a move, that is always appreciated."
"This is my very first time to ever rent storage space--it has been a great experience so far and I find the employees at my location extra nice, helpful and friendly."
"I've had several units with you and really appreciate the Customer Service I receive from Casey. I have recommended several friends to LifeStorage. They are happy as well."
"The staff is well-led by their manager, Casey- who is extremely personable, helpful,diligent, caring, and knowledgeable. He sets a good example for his team.
He is the right guy to keep this place running great! :)"
"Overall a great experience. At the time you did not have both of the kinds of storage I needed so I did one of them. Your agent remembered I had mentioned the other kind and when one became available he notified me. Would always use you in the future and have told several people how great you are. Automatic withdrawal is very handy. Thanks "
"Compared with the few other storage companies I have used, Uncle Bob's is cleaner, better maintained, and the staff is friendlier and more helpful. It has been an all-around good experience."
"I have been renting storage spaces from Uncle Bob's since college and will continue to do so! Thank you for just being a great business and it's all because of the people that work for this great company! :)
Sincerely,
Happy Customer! "
"I did the reservation online and was surprised that I got an email from the local Uncle Bob's [Life Storage] verifying the rental and asking if I needed more information. They gave me a phone number which I called and they were most helpful!"
"Kelley was outstanding; greeted us as we drove up by name, very thorough, pleasant and effecient. Excellent people person - if she ever considers a job change I will be hiring her as a receptionist!"
"I walked up and was greeted warmly and professionally and even though she was with another new customer she was able to multi task and help me. Best customer service for any industry."
"All the staff (old and new) over the many years we have used the storage facility since 1996 (and we have had at least two and sometimes up to four large units), we have been VERY happy. Although we are planning on moving the remaining contents of our last unit to our new home in California, if we EVER have a call to need a storage facility, we will return to this site. Well Done!"
"The associate was extremely knowledgeable and helpful, as well as being friendly. I really got the impression she was interested in helping me find the best solution for my particular situation."
"Kelly was so very helpful and friendly. I felt genuinely welcomed and that she wanted to be sure I got the best deal possible. The buildings and grounds are extremely well maintained and spotless. "
"There is just no comparison between the my experience at Uncle Bob's [Life Storage], and other storage facilities that I have used in the past (Public Storage, Extra Space Storage). I appreciate the clean facility, bathroom, and the convenience of a dumpster, if I ever need it. The staff is FANTASTIC. They go out of their way to be friendly and accommodating. Thank you!"
"I have only seen a "live" employee once. the rest of the time i just go through the gate to my storage area. I really like having the security,and the dumpsters."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Dallas and Inwood
Our self storage facility on Montfort Dr. is located east of the Dallas North Tollway, between Spring Valley Rd and Noel Rd, near Bert Fields Park. Click here for directions to this Life Storage.
At Life Storage Facility #704, we offer great property security systems and clean, affordable storage units to rent for the residents of Inwood, Addison, Preston Hollow, Lake Highlands, and other neighborhoods in Dallas, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
