Customer Reviews - Life Storage #704, Dallas
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We at Life Storage want to maintain the best storage facilities in Dallas, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Dallas (#704)
4.93 out of 5
based on 37 of our most recent Reviews
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5.0 out of 5
"everything went well, they guys have a great attitude. made us laugh a few times aside from great service.."
February 27, 2018
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5.0 out of 5
"Excellent customer service and concern. A great asset to your company is the manager! "
January 14, 2018
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4.9 out of 5
"This is my very first time to ever rent storage space--it has been a great experience so far and I find the employees at my location extra nice, helpful and friendly."
November 28, 2017
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- Wendy from The Colony, TX
5.0 out of 5
"After a hectic day this was not something I had to worry about."
October 26, 2017
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5.0 out of 5
"I've had several units with you and really appreciate the Customer Service I receive from Casey. I have recommended several friends to LifeStorage. They are happy as well."
July 29, 2017
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5.0 out of 5
"Love the employees always so nice and willing to help"
April 25, 2017
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5.0 out of 5
"The staff is well-led by their manager, Casey- who is extremely personable, helpful,diligent, caring, and knowledgeable. He sets a good example for his team.
He is the right guy to keep this place running great! :)"
January 25, 2017
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5.0 out of 5
"All commitments were met, both verbal and written.
You rate 100 in my book.
Can't say that about very many companies."
October 24, 2016
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4.2 out of 5
"Uncle Bob's Self Storage is a nice, clean place to store your personal or business belongings. "
June 23, 2016
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- Ivette Minnerly from Dallas, TX
5.0 out of 5
"Ronnie made everything very easy for us to move in."
May 02, 2016
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- Jannet from Grand Prairie, TX
5.0 out of 5
"Customer Service is key and I appreciate all the care given during the rental paperwork process."
April 29, 2016
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5.0 out of 5
"Ronnie was extremely informative, friendly, and helpful. Would hihgly recommend this place to others in the area!"
March 07, 2016
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5.0 out of 5
"Overall a great experience. At the time you did not have both of the kinds of storage I needed so I did one of them. Your agent remembered I had mentioned the other kind and when one became available he notified me. Would always use you in the future and have told several people how great you are. Automatic withdrawal is very handy. Thanks "
February 25, 2016
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5.0 out of 5
"We appreciate all the help we've received when deliveries arrive. Thank you!"
December 25, 2015
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5.0 out of 5
"Kelly was exceptional. I have never used storage before and she made the decision easy."
August 23, 2015
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4.8 out of 5
"Personnel were really polite and they looked into giving me the best price, and what I was looking for and needed "
July 30, 2015
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5.0 out of 5
"Compared with the few other storage companies I have used, Uncle Bob's is cleaner, better maintained, and the staff is friendlier and more helpful. It has been an all-around good experience."
July 28, 2015
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5.0 out of 5
"Personable, helpful and cheerful employees.
VERY tidy property.
Speedy and accurate service."
June 30, 2015
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5.0 out of 5
" Uncle Bob's [Life Storage] has made retiring to a small apartment possible...it's many of my belongings second home."
May 27, 2015
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5.0 out of 5
"Kelly and her sidekick were awesome! Very easy to work with!!"
May 07, 2015
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4.6 out of 5
"Great place to rent very happy they accommodated the time and date I needed the truck even though it was past their timeframe "
April 24, 2015
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5.0 out of 5
"I have been renting storage spaces from Uncle Bob's since college and will continue to do so! Thank you for just being a great business and it's all because of the people that work for this great company! :)
Sincerely,
Happy Customer! "
March 16, 2015
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- Sheryle from Pleasanton, CA
5.0 out of 5
"I did the reservation online and was surprised that I got an email from the local Uncle Bob's [Life Storage] verifying the rental and asking if I needed more information. They gave me a phone number which I called and they were most helpful!"
January 01, 2015
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5.0 out of 5
"Kelley was outstanding; greeted us as we drove up by name, very thorough, pleasant and effecient. Excellent people person - if she ever considers a job change I will be hiring her as a receptionist!"
December 30, 2014
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5.0 out of 5
"I walked up and was greeted warmly and professionally and even though she was with another new customer she was able to multi task and help me. Best customer service for any industry."
September 25, 2014
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- Javier Fabian from Dallas, TX
5.0 out of 5
"The process was fast and simple and the location met all of our needs and was very conveniently located to us."
September 19, 2014
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5.0 out of 5
"Kelly was very professional and helpful. My husband and I are very happy with our Uncle Bob's experience!"
August 28, 2014
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- Elizabeth from Dallas, TX
5.0 out of 5
"Very convenient to where i live. I haven't had any problems yet. Thanks"
August 28, 2014
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5.0 out of 5
"All the staff (old and new) over the many years we have used the storage facility since 1996 (and we have had at least two and sometimes up to four large units), we have been VERY happy. Although we are planning on moving the remaining contents of our last unit to our new home in California, if we EVER have a call to need a storage facility, we will return to this site. Well Done!"
April 23, 2014
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5.0 out of 5
"The associate was extremely knowledgeable and helpful, as well as being friendly. I really got the impression she was interested in helping me find the best solution for my particular situation."
March 28, 2014
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5.0 out of 5
"Kelly was so very helpful and friendly. I felt genuinely welcomed and that she wanted to be sure I got the best deal possible. The buildings and grounds are extremely well maintained and spotless. "
March 26, 2014
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5.0 out of 5
"There is just no comparison between the my experience at Uncle Bob's [Life Storage], and other storage facilities that I have used in the past (Public Storage, Extra Space Storage). I appreciate the clean facility, bathroom, and the convenience of a dumpster, if I ever need it. The staff is FANTASTIC. They go out of their way to be friendly and accommodating. Thank you!"
February 28, 2014
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4.6 out of 5
"I have only seen a "live" employee once. the rest of the time i just go through the gate to my storage area. I really like having the security,and the dumpsters."
February 28, 2014
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5.0 out of 5
"Great location; nice, professional & helpful people. "
December 23, 2013
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5.0 out of 5
"I was given a good deal due to the reasons why I rented."
December 19, 2013
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4.4 out of 5
"Price a little high but other than that great storage unit."
December 09, 2013
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5.0 out of 5
"Very good experience with rental unit with Uncle Bob's on Montfort Dr. in Dallas. Would recommend."
September 03, 2013
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