Self Storage Units near Inwood in Dallas, TX 75240

"Very nice staff very nice property I recommend this property"

"Brittni was helpful and informative. I would recommend this place. She went through the rules and procedures."

"Brittni the Store Manager has been extremely helpful, polite and very pleasant to work with."

"The manager Brittany Garcia is very rude and disrespectful to customers who have been on the property longer than she's been a employee. I'm not sure how she's still able to keep her position, the way she treats her customers is not right at all"

"The price is right and the place seems secure. But the elevator stinks and the on-site bathroom lacked lightbulbs due to someone stealing them from the sockets. Don't walk in the office without an appointment or you chance being turned away. The management seems to accommodate as much as possible though."

"The manager Brittany Garcia is extremely rude, be aware. Terrible customer service. I suggest you find another place to store your belongings."

"This place made my move so much easier. It’s convenient and quick to rent the space online!"

"That location is very convenient. As it's located close to 635 and the Dallas North Toll Way. I've been a tenant here for many years and have seen the staff change over several times. Current manager at this location is the best storage facility manager I have ever worked with. She is super understanding, very nice, and always helpful. On her first day at this facility I had a water leak in my unit. She immediately addressed it as her primary concern and had the situation resolved in expedited fashion. Because of her swift customer care action I had no water damage to the items in my unit. I'm extremely happy and I plan on staying."

"Excellent service and help! I really appreciate, Brittni!!!!!!!"

"Good place to store things! I was there for a year and no problems."

"Brittni took great care of me answered, my questions, my first storage rental was butter smooth! Thanks Brittni!"

"Brittani was very helpful and went above and beyond today for my uncle. Building and units are clean and they have many size options."

"Regina was very helpful and was able to recommend the boxes I’d need for my sister who was moving."

"brittni was very kind, professional dedicated to her work"

"Had an awesome moving experience and the front desk representative was so helpful and nice! Thank you Brittani!!"

"Customer service is everything because it's the way you verbally speak to customers. I just don't know how to say that I was brought to tears after being verbally abused and disrespected by the manager Brittany. I'm just baffled at how someone can call themselves a manager but have very poor customer service skills. I'm literally almost gonna file a lawsuit for pain and suffering . Leading to mental distress. I have been here for years and I've seen mangers come and go . 🚶‍♂️ almost 10 different employees holding superior professionalism & amazing customer service experiences that one bad apple has given me a sour taste . We're going up the scale on customer service to backwards towards brutal , unkind and uncomfortable service What happen to Regina ??? She was sweet as pie Cody was great 👍 all I'm saying is, customer service etiquette now lacks at this location with Brittany !! I felt and still feel threatened by her when all I did was drive through the gate to go to my storage unit .. no customer should ever have to feel mentally drained ,attacked, or ever threatened . I was told she told the district manager her side of the story but the district manager never got mines . 🙄 her in the picture leaving two notes on my storage. Just lookin at it makes me more depressed and sad"

"Nice place secured and clean area lovely storage good customer service"

"Very nice and clean. Lady at front desk very polite"

"Great experience with Regina!"

"Great experience!"

"Great customer service!"

"Great service. Very nice people. Would definitely recommend."

"Regina met and exceeded my expectations today! Smooth transaction, great communication and follow up, very professional and pleasant personality!"

"Regina was a great help with getting my storage set up thank you so much LifeStorage!!"

"Wonderful experience moving into this storage unit. Regina was so helpful and kind. She made the experience easy and painless! Definitely recommend this place for storage needs!"

"Such great service, store manager is the best. Would definitely recommend if you’re in the area"

"Friendly and helpful. Thanks!"

"Regina the store manager was top tier. I have been renting here for a while and downsized. Good business, superior customer service. Regina will help you with all your needs. Thank you!"

"Regina Meyer was awesome, so helpful...she assisted me and my daughter"

"Regina was amazing! Excellent customer service!!!"

"The manager of the store Regina, is the kindest, sweetest person to deal with. Very warm and happy atmosphere..."

"She’s wonderful, helpful, and exciting.! Always a pleasure to encounter her."

"Great service. Went in and was greeted with a smile and warm welcome by the manager. She showed me my potential unit and told me about the place and I left with a new storage unit! A+! Best customer service I’ve ever experienced!"

"Amazing service, kind and generous, I recommend it!!!!"

"We have been renting a destroyed unit for many years customer service is consistent they're always on point and they really care about their tenants. If you're looking for a unit hassle free talk to Rachel Mayers, Or the property Manager Regina Mayer. This has been a consistentExperience with the staff memberd and a property."

"Regina is very very helpful, she explained everything to me in an easy and simple way, no pushy sales tactics, just plain great customer service. She showed me the spaces available and advised on the right size for my storage space. She gave me a great deal too! I will definitely recommend this place to family & friends."

"Regina was very detailed and helpful thank you so much!"

"New manager is awesome! She's been here just a couple months and the property looks amazing. Clean, courteous employees, great security for your storage! I recommend this place. :)"

"Amazing, friendly clear an easy"

"Thank you Regina Meyer who helped me🙏🏼 She is very sweet and the best customer service"

"Regina made my day! Friendly, professional & efficient."

"The staff is great and they are kind and fast. Regina is awesome."

"Comforting and kind"

"Regina is great! She is a huge asset to Life Storage. Froendly, professional, and makes you feel welcome when you walk through the door. I recommend! -Nancy H."

"This location was phenomenal, I haven’t had the greatest experiences with storage facilities in the past. But Cadence and the Store Manager Regina went above and beyond to accommodate me situation! Regina was so polite, courteous l, respectful and beyond amazing! I will go out of my way to use this location in the future."

"Great experience, very friendly staff. The manager Regina is very polite, respectful and responsive to your storage needs. Recommended!!"

"This is a great place to rent! Come see Michelle, she is exceptional at what she does and made this process easy for me. This facility is clean and in a safe area."

"I HAVE NOT USED THEIR STORAGE SERVICES YET, but I'm thinking about it. Regina, at the front desk, is very friendly and helpful. That goes a long way , in my opinion 👍🏾"

"Rejina mayer"

"Nice atencion regina i recomder the place"

"This is the first storage unit I have ever had and was a little nervous. The staff here are great & have been more that helpful. I feel my items are safe; the facility is clean and secure. I want to give a “shout out” to Janice who has been very helpful with a special situation I had."

"Great service"

"Great service experience"

"I rented a unit today and was greeted by Regina with a smile and great energy .. She provided excellent customer service from the start to end of the transaction. The type of customer service she provided is rare."

"Very friendly staff, clean units and noce space!"

"Regina was very helpful and knowledgeable! Thank you again!"

"Thanks Regina"

"I like my storage here!"

"Love the new manager!! She was quick and helpful. And above all... very kind! Thank you!"

"The location on Buckner was pretty good but, the people at the Montfort location were extremely rude and I will not be doing business with them after a month or 2."

"You just get all you need"

"Great service, 2nd time using them!"

"Friendly staff!"

"Love this place use them as an everyday great place for Business storage"

"The staff is great. Very friendly and laid back. Very clean facility. Good access hours. So much better than Public Storage! And they aren't expensive either. Very reasonable in price. But what I love the most? It's that you can have all your Amazon Ebay etc. shipments sent here and the staff will leave your order safe inside your unit. How nice, don't have to worry about being home to receive the package, or worry about it being stolen from your porch. I love this place. You will too!"

"They do a great job! It was a pleasure to do business with them! I asked for a lot and they went the extra mile to accommodate my needs. I would highly recommend them without reservations!"

"The staff at this location are very nice to work with. They went the second mile to help with my needs at move in! I look forward to working with them while I'm in their facility!"

"Store manager Cody Dillard was unprofessional and unwilling to work with me after being a customer here for over a year. We are in the middle of a pandemic and he could careless, he told me to pay the bill or they were selling my stuff... im moving by the end of the month do not waste your money go to public storage."

"During transaction I handed the manager an extra $100 bill. He promptly returned it to me and said it was the right thing to do. I never would have noticed it. This young man was honest. That not only is a reflection on him, but also the company he works for. When a company like Life Storage creates an environment where their employees act in this way - that is a good company. I will seek this company out the next time I need storage space."

"Your company is top notch. We don't like to pay for storage for the things we couldn't seem to get rid of, but you all made it easy to rent a space, then change to a bigger one, and then to move it all out when we were finally ready to. You keep the place clean, I have always felt safe, and when there was an issue with an expired credit card, you let me know promptly. I could not ask for better than that from a storage company....oh, and the people that work there are also very friendly and helpful."

"Reasonable priced"

"Stored here for almost a year. It seemed fine for the most part until we started looking around at other storage units and realized we were paying way too much for the space. Additionally, when our credit card was compromised we contacted management and and let them know what had happened and they refused to help us out with the late fees, which I could’ve understood, until I was told that they had helped too many other customers with late fees since the shutdown and couldn’t help me. It completely changed my perspective on how we were viewed as customers. Glad to be out and saving money by storing somewhere else."

"We have had a unit here for over a year now. Upgraded to a larger unit a few months ago. Pleasant experience."

"Shelley is awesome! Always so helpful with a smile on her face."

"Is on a very nice neighborhood and the guys that works there very educated: nice; and smiley."

"You guys are the best! Thank you so much :)"

"My friend stores here and I stopped by to ask about a space. The two gentlemen in the office were very courteous and helpful, answered all of my questions and showed a few spaces that they would work for me. Highly recommend if you are in need of storage."

"Very convenient and clean.easy to do business with and affordable."

"My friend who used those storage place did him wrong!!! He went one day late of his payment and the asshole didnt wanna take his payment!!! One fucking Day!!!! He lost all his bedroom furniture! They couldve let him take his stuff right there and then! Or take the payment! He had his things stored for a whole year there! Peeps beware if youre late, ONE DAY they will do this to you too!! Never again we will use this place!!"

"Cody and Seth did an excellet job, and I appreciated them very much with their help"

"Good clean lot"

"I buy storage units online and have done so for a few years now. This facility needs to re-train their staff on the process or just do something about the wait time. Walked in and the guy behind the counter was already helping out another couple (who also purchased a storage unit), seems like he has no idea what he was doing, I'm still waiting for him to finish up with the couple so he can get to us and it's been 20 minutes now. I understand it can be busy but this process is not lengthy at all, other facilities have me in and out of the office in 10 minutes max. This guy hasn't even taken these people's payment and it's been over 20 minutes! The lady is having to show him what he needs to put in the computer and what he needs to do, Life Storage please train your staff to do better.. Sure wish I was at a CubeSmart instead!"

"Came here a couple of months ago with my uncle to get a storage unit at about an hour before they closed. The staff was very helpful and they answered all of our questions. They guy that help us was very friendly, he gave us a tour of a couple of units so we can see first hand what our options were. He was very patient with us and he was willing to help us with whatever we needed. My uncle ended up getting a unit that day and the whole process was fast and easy. I will definitely come here first if I ever need a unit of my own, the prices were the best in the area as well."

"Hey you guys are great! So helpful and good location."

"You guys are great and I really appreciated all the help that was given. Keep up the good work."

"Great guys in the office."

"Loved the service here. They answered all my questions and took the time to show me different spaces I wanted to look at. Definitely recommend them."

"Great experience. Very helpful and attentive."

"Didnt have any issues. Employees were great and the prices were nice."

"just keep up the good work"

"Great job."

"Service was great!!"

"These guys were great, Cody was so helpful."

"Courteous and friendly people there to serve you."

"Great prices, great service. SETH was great and very helpful made sure all my codes work, walked me to my unit and explained the lock system. Thank u"

"Great place. Staff were very helpful. 10/10 would recommend"

"It was great service and process! Thank you Life Storage"

"very kind and attentive."

"This place is GREAT!"

"Great customer service. The guys in the office are always willing to help and are kind and courteous. And with the stress of a move, that is always appreciated."

"everything went well, they guys have a great attitude. made us laugh a few times aside from great service.."

"Very nice staff "

"Excellent customer service and concern. A great asset to your company is the manager! "

"GREat partnership "

"This is my very first time to ever rent storage space--it has been a great experience so far and I find the employees at my location extra nice, helpful and friendly."

"Excellent Customer Service!"

"After a hectic day this was not something I had to worry about."

"I've had several units with you and really appreciate the Customer Service I receive from Casey. I have recommended several friends to LifeStorage. They are happy as well."

"Love the employees always so nice and willing to help"

"The staff is well-led by their manager, Casey- who is extremely personable, helpful,diligent, caring, and knowledgeable. He sets a good example for his team. He is the right guy to keep this place running great! :)"

"All commitments were met, both verbal and written. You rate 100 in my book. Can't say that about very many companies."

"Uncle Bob's Self Storage is a nice, clean place to store your personal or business belongings. "

"Ronnie made everything very easy for us to move in."

"Customer Service is key and I appreciate all the care given during the rental paperwork process."

"Super expensive"

"Services are above average at this location."

"Ronnie was extremely informative, friendly, and helpful. Would hihgly recommend this place to others in the area!"

"Very easy and pleasant experience."

"Overall a great experience. At the time you did not have both of the kinds of storage I needed so I did one of them. Your agent remembered I had mentioned the other kind and when one became available he notified me. Would always use you in the future and have told several people how great you are. Automatic withdrawal is very handy. Thanks "

"We appreciate all the help we've received when deliveries arrive. Thank you!"

"Great person helping me. Thanks. "

"Kelly is a very nice & efficient manager. "

"Kelly was exceptional. I have never used storage before and she made the decision easy."

"Personnel were really polite and they looked into giving me the best price, and what I was looking for and needed "

"Compared with the few other storage companies I have used, Uncle Bob's is cleaner, better maintained, and the staff is friendlier and more helpful. It has been an all-around good experience."

"Wonderful Staff and great facility"

"Personable, helpful and cheerful employees. VERY tidy property. Speedy and accurate service."

" Uncle Bob's [Life Storage] has made retiring to a small apartment possible...it's many of my belongings second home."

"Kelly and her sidekick were awesome! Very easy to work with!!"

"Timely response. Pleasant...."

"The manager was very helpful."

"location close"

"Great place to rent very happy they accommodated the time and date I needed the truck even though it was past their timeframe "

"very professional"

"I have been renting storage spaces from Uncle Bob's since college and will continue to do so! Thank you for just being a great business and it's all because of the people that work for this great company! :) Sincerely, Happy Customer! "

"I did the reservation online and was surprised that I got an email from the local Uncle Bob's [Life Storage] verifying the rental and asking if I needed more information. They gave me a phone number which I called and they were most helpful!"

"Kelley was outstanding; greeted us as we drove up by name, very thorough, pleasant and effecient. Excellent people person - if she ever considers a job change I will be hiring her as a receptionist!"

"I walked up and was greeted warmly and professionally and even though she was with another new customer she was able to multi task and help me. Best customer service for any industry."

"The process was fast and simple and the location met all of our needs and was very conveniently located to us."

"Very convenient to where i live. I haven't had any problems yet. Thanks"

"Kelly was very professional and helpful. My husband and I are very happy with our Uncle Bob's experience!"

"Kelly. And all of her associates are wonderful!!"

"All the staff (old and new) over the many years we have used the storage facility since 1996 (and we have had at least two and sometimes up to four large units), we have been VERY happy. Although we are planning on moving the remaining contents of our last unit to our new home in California, if we EVER have a call to need a storage facility, we will return to this site. Well Done!"

"The associate was extremely knowledgeable and helpful, as well as being friendly. I really got the impression she was interested in helping me find the best solution for my particular situation."

"Kelly was so very helpful and friendly. I felt genuinely welcomed and that she wanted to be sure I got the best deal possible. The buildings and grounds are extremely well maintained and spotless. "

"Great facility, good people, happy experience."

"There is just no comparison between the my experience at Uncle Bob's [Life Storage], and other storage facilities that I have used in the past (Public Storage, Extra Space Storage). I appreciate the clean facility, bathroom, and the convenience of a dumpster, if I ever need it. The staff is FANTASTIC. They go out of their way to be friendly and accommodating. Thank you!"

"I have only seen a "live" employee once. the rest of the time i just go through the gate to my storage area. I really like having the security,and the dumpsters."

"Clean, well lit."

"Great location; nice, professional & helpful people. "

"I was given a good deal due to the reasons why I rented."

"Price a little high but other than that great storage unit."

"Very good experience with rental unit with Uncle Bob's on Montfort Dr. in Dallas. Would recommend."

"easy to sign up and very quick."

"I was treated very professional - no sales pitch and was given everything I need - fast and efficiently. Great experience!"

"wonderful experience dealing with your organization Mary Anne Luterman"