Our store office is temporarily closed, but customers may continue to access their storage units during normal access hours. Need storage now?
Click here to see spaces that may be rented online and accessed today.
We at Life Storage want to maintain the best storage facilities in Duncanville, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"Provided the service I expected and had seen with other customers. Made sure i didn't get a space too big. Suggested other products to protect my items. Was professional and courteous."
"I just want to take the time out to thank the ladies in the office they really work with you and treat you like family thank you for all that you do...the number one storage location in my book! Ms Staci and Joy I believe but thank you"
"Been renting with you all since it was Uncle Bobs. The exceptional customer service I experienced there since 2015 has been wonderful. Stacey is the absolute best. Always there to help playing it by the rules. I appreciate being able to store with such wonderful company! "
"the office manger Stacy was very friendly and professional. She helped me decide to use larger unit and kind to let me move close to my old unit the transfer was easy.
She was courteous to myself and family as we ask several questions.
Customer Service GREAT"
"This is a wonderful place to rent from. It's always clean and secure. This is my second time renting from this location because of the 2 ladies in the office, Stacey and I think Jo."
"Broke up with long time girlfriend had to meet a schedule with truck and storage, they went out of their way to not only rent two spaces but to assist with after hour gate codes and the storage truck. What more could you ask for!"
"The manager and assistant manager is always willing to help out on the phone and in person. They make sure they find the right unit based on your needs and the time your items are store at the facility."
"I love the manager of my property. Stacy is the best. I have used other properties & they weren't as friendly & knowledgeable as Stacy. I have recommended this location to a few people."
"Miranda was very helpful. Super friendly. I would definately refer a friend and family member. The place is clean, and affordable, plus I got to rent a free truck wtih a refundable deposit. Better than UHAUL!"
"Friendly courteous service. Manager helped us get into a larger storage area which met our needs better. She is always willing to help either by phone or in person."
"The store manager, Miranda was awesome. She desires a promotion. Very helpful and willing to work with you. Very thankful for her and all her efforts."
"The size of space i was looking for was available, the rental truck was available, service was friendly and worked with me to help get me moved into the space. The location also worked well with my needs."
"The only thing I had a problem with was Someone smoked in the office and I had to go outside to breath many times. No one should be allowed to smoke in this small office. If only for health reason of everyone involved. "
"I requested the rental truck for the Saturday of my move & was told that it was rented out for the day. However, I made several trips throughout the day & saw the truck still sitting in the same spot. Because of that I spent about $80 to rent a truck."
"The location was great and the facility itself was good. The only issue I have to say we had was with the on-site person who lived at the facility. It involved her guests and their vehicles always blocking the way for us to get to our storage unit. At times this really created a problem. I do understand that is a isolated situation to the facility we used but it is an issue that needs to be addressed for future clients. "
"placed my lock in the worng place one time and they call me to come and put it on the right way.
Got some cabnets that were 3ft each
Got 3 of them and they 9ft total and they would not fit side by side in a 10 x 10 unit....very strange. But I am happy."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #265, we offer great property security systems and clean, affordable storage units to rent for the residents of Redbird, Lillian, Venus, and other neighborhoods in Duncanville, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental