Self Storage Units near Dallas in Duncanville, TX, 75137

"Getting overpriced it has gone up 5 times in two years. I will have to find another storage place."

"Ms Jo reikowsky was real nice and Professional, help me with everything I needed to get and know. Thanks 5stars"

"Ms. Gina And Ms. Jo are the best! They are accommodating to their customers and go above and beyond to help. I appreciate yall from the bottom of my heart, god bless 🙏🏽"

"I have 2 units both climate controlled, which I highly recommend but seems a bit overpriced to me. Idk maybe I just need to find a home I can apply my rent to rather than paying $700 a mo. just for storage."

"Staff is very professional and also very nice. Property is always clean I’m completely satisfied thank u for great service I highly recommend them"

"Great place!!"

"Ms. Gina was very helpful! I got everything that I needed and stuff I didn’t know I needed too!"

"Jo and Regina were super friendly and helpful. I was having such a horrible morning and they went above and beyond to help me out. I love this place!"

"I love this location. Ms. Gina was so helpful. I can’t wait to come back!!!!"

"Gina was wonderful!!!"

"Jo was great!"

"So, let me explain something to you! I never leave reviews, BUT, Ms. Gina and Ms. Joe are absolute angels! When I tell you they go above and beyond for their customers. I mean EVERY word of that. Thank you ladies for helping me with my every need from DAY ONE! 🥰"

"Nice and clean! Very friendly staff! Gina made it pleasant! Thank you!"

"Great experience! She was very pleasant and informational."

"I have been very pleased with my climate control unit. My vinyl albums are doing great in this Texas heat!"

"Regina at the front was so caring and helpful. I would recommend this place to everyone, and ask for Regina. She is the best"

"Great Customer Service"

"This place was great, and fast. Gina"

"Regina at the front desk was helpful and thorough! We were able to get everything packed away, smoothly and securely. 10/10!!"

"Jo and Gina are great"

"Awesome storage facility. Will use again in future."

"The best customer service I’ve ever seen!"

"The front desk attendant is sweet and very helpful"

"The people in the front office are so nice and helpful!!"

"Staff very courtesy, nice and polite."

"The staff is so nice and sweet!!! Love my storage unit"

"Ms Gina was so helpful, thoughtful she is also positive and willing to get you together highly recommend storaging with them"

"I would like to Thank Mrs.Gina and the team at store 265. Very Very Very good customer service highly recommend life storage! Thank you so much! ❤️(Ashley & Blessings)"

"Ms. Regina "Gina" Upshaw was amazing! I felt her beautiful presence as soon as I walked in the building, GREAT CUSTOMER SERVICE⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

"Regina “ Gina “ Upshaw at the Duncanville , Texas location has great customer service , patient , and very friendly 5 stars highly recommend!"

"Jo and Gina were exceptional and provided awesome customer service."

"Super service"

"I love the staff and they are so helpful and friendly...."

"Nice and friendly service"

"Good Service, no issues here!"

"This place has excellent customer service! The employees are respectful and kind."

"Excellent customer service and friendly staff."

"I really like this place because they have security cameras all around of the building and the ladies are so friendly and also they have fair rental prices"

"So Thankful For Gina And The Other Lady Working For Life Storage From Beginning To End We’re So Helpful In Every Way. I Would Recommend Them To All. So Great To Work With Individuals Who Are So Service Oriented. Thank You So Much Ladies!"

"I been here all day and these wonderful ladies made sure I stayed hydrated in this heat."

"Really nice people! Great place to rent"

"There great and ms. Jo was great"

"Very great storage place"

"Jo is the best!"

"Jo the manager was super helpful. Even gave us a discount."

"They were awesome!!!!!"

"Gina the bomb!!!"

"Staff friendly and will go out of the way to assist you Clean storage . Easy accessible"

"I recommend this place Exelent customer service really friendly staff 🙂"

"Great customer service and convenient location. Ms. Gina is amazing and patient with helping to figure out your short or long term storage needs."

"Gina was a huge help and always so friendly! I love seeing her when I go to my unit! Everyone does everything they can to make sure you’re taken care of! Great place with great people!!"

"These ladies were awesome. Easy check in and and secure location. I’d recommend to anyone!"

"This location is awesome!! Jo & Regina are awesome at their jobs!! They have super friendly service, down to earth personalities, & smiles that can change your day. Please come & experience their magnificent services."

"Great people and easy process"

"I would like to Thank Gina and the ladies at store 265. They're always there to help me. They go beyond their Jobs duties. They're Friendly,Polite and Respectful.We need more people like them in today's World! Have a Nice Day! Thanks again ☺"

"I went online and decided to reserve my storage which was a 5 by 5. Great deal for $45 dollars each month after the first month of all fees including, which was very reasonable. They have a truck you can utilize but unfortunately none of them were working so I could not use it. No 24 hours service here they have a set time you can come in through out the day to put your belongings in our out. They have great customer service when I went to the office . I spoke to Rachel and she very pleasant, that is when I had to actually make my payment. The company was nice enough to give me access for the first 24 hours to get all my belongings in the storage. Overall so far I like it. Here are the pros and cons and my opinion."

"Customer service there was great they are so polite and respectful their storage area is spotless and their prices are very reasonable Will recommend this storage place to anyone"

"Great staff, and store manager"

"Awesome customer service…great personality …. Very very professional . Thank so much Rachel for your help!"

"I had an amazing experience with the manager Jo. She is so sweet and funny I give 5 stars for the time and care she took with me as a customer."

"Jo is one awesome person very helpful"

"I have to be moved out by 1/31/2022 and i was referred by my cousin Amber, to go to Life Storage. So When i got there Mrs. Jo Reikowsky was the sweetest person that I ever in-countered dealing with when it comes too me moving. I will give this place a 10+ Thank you so so much Mrs. Jo :)"

"My family has used Life Storage- Duncanville on many occasions. The prices are very affordable and reasonable. Jo is such a wonderful, energetic, and thoughtful person. She always has a smile and quick service. The facility is always clean and smells like home! I have never encountered any problems. This will be our choice for storage needs forever!"

"Jo was super helpful..helped me upgrade to a larger storage in about 5 minutes..clean and accessible."

"Very great experience Jo was amazing"

"I stopped by this storage location and Regina was so professional and very helpful."

"Amanda and Mike were excellent customer service reps! I'm a new customer and impressed."

"Amanda was amazing. Polite and very helpful."

"The service by Associate Store Manager, was excellent and must of all very professional. Ms. Regina Upshaw, if I was living anywhere and needed a place for storage your location would be the place for me. kind regards"

"Had a bad experience at this facility Went in to rent a storage Went the process of obtain one Assuming the the transaction was complete The person told us that the payment would be automatic be withdrawn from our account Well that didn't happen and was notified that the payment was not applied but did get a notice of late fee When we explain of no notice of payment was not withdrawn No help from Gina nor the manage at the Cedar Hill storage Call the district manager no reply Was told that we could get free moving van not true Was never in operation Told we had to buy their lock We could have gotten same lock at walmart Went to another storage used our own lock no problem No instinctive at all No people person Manage has no customer service I would recommend this place at all I normally don't give bad reviews But this one is well need Dr j Carter"

"Great customer service!!"

"Great costumer service ... Recommend Regina"

"Mrs. Regina Upshaw was truly an angel to work with. In a short amount of time she became "my friend." Mrs. Upshaw took the time to listen to my issues and provided words of support and shared words of wisdom. She was extremely kind and patience. Her customer skills are impeccable. She is extremely knowledgably in Life Storage products and services. Working with Mrs. Upshaw was an extraordinary experience!!!"

"Great experience"

"Great experience! Me. Gina had excellent customer service and they even had a special for me during my unexpected crisis!"

"I always have a great experience working with Regina Upshaw at store #265. She is amazing and so helpful! I would highly recommend this location and working with Regina."

"I had the pleasure to have met Mrs Regina Upshaw At store #265 She was very helpful,professional and heartfelt Thank you for helping us getting our needs met And going over cost and policy Dr Jannifer Carter"

"I had the pleasure to have met Mrs Regina Upshaw At store #265 She was very helpful,professional  and heartfelt Thank you  for helping us getting our needs met And going over cost and policy Dr Jannifer Carter"

"Late posting but I would be remiss not to comment on the professionalism outstanding customer service "Aunt Gina"provided while me and my better half needed storage space I was guided to exactly what I needed when I tell you this is a great place to store your things you won't find a better place all the instructions to gain access and log on was precisely to a t thanks Aunt Gina you really really rock alone with all the other employees at your location"

"Very good customer service . . . Nice personality. Gina explained everything nicely. She was very helpful."

"Miss Gina was the delightful woman that greeted me at the front desk. She was very pleasant and helpful which made the process smooth and easy."

"Had a great experience every time I came to my unit! Regina has excellent customer service and took great care of me!"

"Regina is so sweet and super helpful!"

"From Beginning To End...Regina Upshaw went FAR AND BEYOND! She was very knowledgeable with the online services offered, when my phone was about to power off she got out her phone and proceeded to complete my rental agreement because the store didn't have any power due to the ice storm. I am truly grateful for her and her OUTSTANDING and PROFESSIONAL customer service. Thank You For Providing Me With EXCELLENT Care!"

"I normally don't like commenting on reviews but I had too TODAY.. MS GINA IS THE TOP NOTCH LADY FRIENDLY FUNNY AND HELPFUL... THANK YOU FOR ALL YOU DO.."

"I stopped by the other day just to get some general information and Im glad that I did because the service that I recieved was great, the location was very clean and inviting, and the rep Regina was very knowledgeable and professional. Thx Life Storage!"

"Top notch customer service. The ladies are always smiling and as helpful as can be. The grounds are always clean. Easy access to freeway.Will return if in need of storage again. The ladies are AWESOME."

"Regina "Gina" Upshaw was very me a unit I need today. And she very patience with me, even it was 5 minutes before she was getting ready to close it down. Mrs. Upshaw have customer service skills wear she served the customers well🙏🏻🙏🏻🙏🏻👌🙏🏻🙏🏻👌👌👌👌👍👍👍👍❣💞💓"

"Mrs. Regina Upshaw is the nicest most helpful person. She took her time and was very patient with us. Thank you so much.."

"Mrs.Gina was a very helpful and such a sweet woman. Thank you for all your help"

"I was looking for something affordable and clean and I found the perfect place when I came to Life Storage! Regina immediately welcomed me and help me find the perfect storage unit for my things. I found exactly what I was looking for, really recommend this place."

"Donna & Gina took great care of my husband today in getting him a storage at a good price! Thank you!!"

"Ms. Donna n Ms. Regina are True JeWeLs. They have assisted Me during these Trying times from this past year (2020) which was something like never before, for All of Us. Now 2021 Texas Ice Storm!! So through it All These Beautiful Ladies have saw Me/Us through, n I/We ThanK Them n Abundance!! This rating is actually from Ms. SheRita Jackson - DeSoto, Texas"

"I had a great experience with life storage it’s affordable and the staff were great very welcoming."

"Awesome staff! Regina was diligent putting in my information. As we know computers sometimes are a little quirky, but she kept a positive attitude the entire time. Thanks for doing Life with me at LifeStorage."

"Chandra was great at helping me create my online account thanks now I can pay online without a fee 🙂"

"Wonderful 😊"

"Donna & staff are great."

"Donna was very helpful and answered all of our questions. Got us taken care of quickly. We were satisfied with our service. Would recommend to a friend!"

"Everyone was extremely nice, helpful and professional. The staff is top notch."

"Nice place, close to the Premium outlet at Grand prairie and some mins away from Parks mall at Arligton."

"Donna was very helpful, nice smile and answered every question!"

"Donna Stewart you rock i ll aways come back because of her any one need a storage LIFE STORAGE HAS Really GOOD RATES,"

"Donna was very professional & kind & very helpful to my brother (Myron Roberts) & I ( Mario Roberts) she is what True Customer sevice is All about...Thank You Donna!!!!!"

"stacy and donna are awsome friendly very likeablepeople and Lola Burns give you 5 stars too."

"Stacie And Donna are awesome"

"Stacy and Donna are an excellent team for the facility. Stacy anticipated my needs and we above and beyond to assist me and my husband. Thanks you all you do!!!!"

"This one of the best kept secrets in Dallas. Stacey and Donna are the friendliest managers who genuinely care about their customers. The facility is maintained to the utmost and, since I arrived in 2003, I've never had a security issue. In a ratings comparison, this location would be the CLEARLY OUTSTANDING and the rest would be average!"

"Cleanest storage I've seen for miles around. Donna and Stacy were extremely helpful and super nice! They have great prices and a large lot! Highly recommend!!!!!"

"I would definitely recommend this storage to anyone. The staff, (Donna and Jo) have always helped us with anything we need or questions we might have. It's clean and secure."

"Only big regret its that the place dont have a trash container, very disapointed"

"Donna goes above and beyond. Highly reccomended"

"Excellent customer service very kind and delightful people this is my first experience with any storage company and its been a great one"

"The 2 ladies in the front are awesome!"

"Customer service is amazing, Stacy is great, and is always very kind and helpful. Would recommend."

"great customer service"

"Fast and friendly Service. Great rates and I will definitely reccomend this place."

"Price gouge you to death!"

"The staff made me feel welcomed they were all very knowledgeable"

"The customer service at Life Storage was very awesome and I will recommend anyone that need a storage to go by there and take to Mrs.Stacy Ross"

"Donna and Chloe are awesome! Very helpful and pleasant. Would recommend anyone I know to them. Keep up the great work ladies!"

"Ms. Stacy gave amazing customer service!!!! The units are clean and anything I needed was provided!!"

"Sweet kids you you should stop by and meet them better yet rent a storage unit from um! Nicest sweet iced tea on a hot day!"

"Great place to rent"

"Well to start it off Donna Stewart has a great heart and is a great employee. She is great with customers and seems to enjoy her job. I had a great experience over all at life storage . Thank you Donna!!!!"

"Donna Stewart BETTER BE VALUED as an employee!!!! I ALREADY had a unit reserved with a different company....& Her CUSTOMER SERVICE & AWESOME PERSONALITY made me change my mind & rent with HER!!!! THANK YOU DONNA FOR BEING YOU!!!!"

"Wonder customer service from Donna Stewart she's has a great personality"

"I had best customer service with Stacy Ross! That girl is AWESOME..."

"Donna was very helpful with my first time renting a storage. She explained everything and was very nice. I would recommend this place highly!"

"Chloe did an awesome job showing me the units as well as giving me a good estimation on which unit would work best with the amount of items I was looking to store. Great customer service and very friendly. Would recommend this location to friends and family."

"We had the best service. Everyone was always efficient and helpful."

"Donna was so friendly and helpful. She stayed late to help me!!!"

"Stacy, Donna, and Cailey are always so nice. Love this place!!!"

"Best costermer services I have had in a while"

"Love the kind people here!"

"Cailey and Donna were so nice and courteous! They were very helpful and made my visit fun!"

"Were able to provide us exactly what we needed at a great price."

"Donna was awesome at giving us all the information and ensuring we got what we needed. She told us about available specials and ways to save. Definitely recommend!"

"Cailey and Donna are the best I love coming to pay my bill this lady is always so kind they are awesome!!!"

"I can't say enough nice things about Life Storage. The units are clean, the staff is super friendly. They are always ready to help, with everything from rentals to giving you later access to your unit.. the ladies in the office are the best"

"I have had a wonderful time at Life Storage. The ladies there Cailey, Donna, Stacy has always been helpful and has assisted me with anything I ever needed. Donnie Taylor"

"Stacy's great,saved me $$$"

"I meet two of the most wonderful ladies at life storage. Donna Stuart and Stacy Ross, wow their customer service skills are out of this world !!!!! Great job Ladies your the BEST !!!!!"

"Stacy is amazing. Made our stressful time quite amazing."

"Stacy is awesome"

"Stacy is amazing! Super helpful, informed me of possibilities and discounts. Very satisfied with customer service at this location!!"

"Facilitys management is professional, courteous and I would highly recommend."

"The staff was ALWAYS available and accessible and extremely friendly. They made sure my needs were met and took great care of my me!!!"

"My stay was Great and will use again if I need to store."

"I thought i was the Customer Service Queen but I have to say Donna who works in Duncanville Life Storage goes far and beyond the call of great customer service and all she does to assist. Thank you so much Donna.."

"Really clean and excellent staff"

"Staff is always very helpful. You can tell they really care about you and your belongings."

"Great service"

"Associate gave me the best value"

"i love it when i go in to pay my bill everyone is so friendly what a joy"

"Provided the service I expected and had seen with other customers. Made sure i didn't get a space too big. Suggested other products to protect my items. Was professional and courteous."

"This company have some of the best employees that provides exceptional customer service and beyond."

"I was treated with respect every time I came in. Stacy always greeted me by my name. I’m going to miss her. Very helpful!!"

"I just want to take the time out to thank the ladies in the office they really work with you and treat you like family thank you for all that you do...the number one storage location in my book! Ms Staci and Joy I believe but thank you"

"I love Stacy, she is super sweet!"

"Been renting with you all since it was Uncle Bobs. The exceptional customer service I experienced there since 2015 has been wonderful. Stacey is the absolute best. Always there to help playing it by the rules. I appreciate being able to store with such wonderful company! "

"the office manger Stacy was very friendly and professional. She helped me decide to use larger unit and kind to let me move close to my old unit the transfer was easy. She was courteous to myself and family as we ask several questions. Customer Service GREAT"

"This is a wonderful place to rent from. It's always clean and secure. This is my second time renting from this location because of the 2 ladies in the office, Stacey and I think Jo."

"very cordial and gave me all the information and emailed my agreement to me"

"Pretty quick registration and direction to unit"

"Staci was courteous and very attentive to our needs. She helped us to select the best storage unit. "

"Good friendly people. Great atmosphere."

"Outstanding job loved the free moving Van. Representative was very professional."

"Very nice & courteous."

"Exceptional customer service. Friendly and knowledgeable throughout the visit and signing of the contract. "

"Broke up with long time girlfriend had to meet a schedule with truck and storage, they went out of their way to not only rent two spaces but to assist with after hour gate codes and the storage truck. What more could you ask for!"

"Everything was awesome "

"The manager and assistant manager is always willing to help out on the phone and in person. They make sure they find the right unit based on your needs and the time your items are store at the facility."

"GREAT JOB!"

"Stacy and Jill were always so friendly and helpful. Also very professional and efficient. "

"Kind and courteous...."

"The establishment is great! I like how nice the ladies are when I pay my balance."

"I love the manager of my property. Stacy is the best. I have used other properties & they weren't as friendly & knowledgeable as Stacy. I have recommended this location to a few people."

"Keep the good work up"

"I wish I could get a discount. I am a long term renter."

"I was quoted a different price. I feel like I'm paying to much."

"Miranda was very helpful. Super friendly. I would definately refer a friend and family member. The place is clean, and affordable, plus I got to rent a free truck wtih a refundable deposit. Better than UHAUL!"

"Fully satisfied"

"Friendly courteous service. Manager helped us get into a larger storage area which met our needs better. She is always willing to help either by phone or in person."

"Very professional"

"Need a way to wave a late fee - one time exception - (completely forgot to pay storage with all the stress of moving)"

"The store manager, Miranda was awesome. She desires a promotion. Very helpful and willing to work with you. Very thankful for her and all her efforts."

"The size of space i was looking for was available, the rental truck was available, service was friendly and worked with me to help get me moved into the space. The location also worked well with my needs."

"The location is convenient, the manager was knowledgeable and respectful, the price is very affordable and the property is super clean. "

"Horrible customer service"

"No yall do a will good job thanks happy new year "

"My experience was great always has been that's why I chose your storage"

"The only thing I had a problem with was Someone smoked in the office and I had to go outside to breath many times. No one should be allowed to smoke in this small office. If only for health reason of everyone involved. "

"I thought the price just going up as she explained everything....much more than I expected..."

"The grounds were immaculate, and the employees were very helpful everytime I had a question!"

"i would like to thank the associates for helping me when I needed them. I give this store a 110%."

"I requested the rental truck for the Saturday of my move & was told that it was rented out for the day. However, I made several trips throughout the day & saw the truck still sitting in the same spot. Because of that I spent about $80 to rent a truck."

"They have been very helpful every time I have come."

"Location was very convenient for me."

"I have, always been happy with Uncle Bob [Life Storage] storage."

"I loved this place and will be back soon!"

"Good experience!"

"Only that management is awesome! Each time I call all staff answer and talk with smiling voices. That is great."

"Kim and Tiffany at the Duncanville location are Awesome, very kind, very professional."

"The location was great and the facility itself was good. The only issue I have to say we had was with the on-site person who lived at the facility. It involved her guests and their vehicles always blocking the way for us to get to our storage unit. At times this really created a problem. I do understand that is a isolated situation to the facility we used but it is an issue that needs to be addressed for future clients. "

"Tiffany has been very helpful in every encounter we've had. A delight to deal with."

"placed my lock in the worng place one time and they call me to come and put it on the right way. Got some cabnets that were 3ft each Got 3 of them and they 9ft total and they would not fit side by side in a 10 x 10 unit....very strange. But I am happy."

"Tiffany, Kim and the entire staff were excellent. Awesome experience!"

"I love how clean and secure my property is at this location."