A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Austin, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"Had unit for since 2014, back when it was uncle bobs. Got exactly the experience one should expect and get from renting a storage unit. If I ever need one again it’s likely I’ll come back!"
"i HIGH expectations when it comes to customer service and both people I've interacted with at Life Storage off of Parmer have totally met my expectations."
"Very helpful. Took us back to show us our unit and the best way to get to it. Explained the entry system and had us try it to make sure we understood."
"your location had the unit size I needed and price range I was looking o say in. I really appreciate the very informative staff. Thank you highly recommended
"
"Everything about our experience with LifeStorage has been wonderful, and it's great to know I don't have to worry about where to keep our work vehicles if we need to store them in the future!"
"Friendly staff and clean property. The office attendant was laid back and helpful. He even held my space RSVP for longer-than-usual so my wife and I could make a decision. "
"The phone customer service from
New York was my first contact and they were so friendly, helpful, and professional!!! I wanted to meet them in person!
The rental process and special offers were a great way to get my business. It was a smooth and enjoyable experience.
I will call Uncle Bob's [Life Storage] next time.
Thanks
"
"I had read several positive reviews about Uncle Bob's [Life Storage], and after our interaction with the associate at the counter, it seemed very obvious that the company makes customer service a priority."
"Uncle Bob's [Life Storage] was an excellent experience.
- It had the best space/price value compared to others
- The online portal was simple so payment was easy.
- The email reminders when rent was due was helpful.
- The staff was helpful addressing my concerns with a desire to help.
- The temperature controlled unit buildings were very clean"
"I have had issues in the past with billing automation, particularly with coordinating payments for multiple units. These had to be resolved with in-person visits to the office.
Feature request: permit access to dumpsters on-site. Limit access on daily basis, as I don't need it all the time, but it would be useful especially at move-out."
"The employees have always been very helpful and have a positive attitude. I've never had an issue since I've been renting my unit. Great job to all of your staff at the McNeil Road facility."
"Calls go to Voicemail to often & office fails to return calls in a reasonable period of time. Therefore it seems customers & potential do not seem important. "
"Keep up the good work. Great customer service and it almost feels like family. I'm confident about the security of my stored items. I never use any other storage facility other than Uncle Bob's [Life Storage], "
"I have been changed late fees on my unit for 3 of 7 months I have been in there due to issues with your billing system. The most recent issue was that my credit card expired and you did not notify me untill after the late fee applied. You could have sent me an email before the card expired and I would have updated it, but no."
"Overall this is a nice facility and the manager is extremely nice and helpful. However, the 5x5 space I am paying for actually measures 3'-4" wide by 4'-6" deep. Although is it big enough for my needs, advertising and leasing this as a 5 x 5 is very misleading."
"The office manager had to deal with multiple customers at the same time, one of which was not very nice. She kept her cool and was very apologetic for my wait and the system issues that occurred during my rental agreement process. I have rented a storage unit from this same store several times throughout the years and I'm always more than happy to do business with them. "
"The contract process seems a bit laborious, and the person working didn't seem to be able to multitask. I had to wait 25 minutes while he helped someone when I had a pretty simple request of cancelling one of my storage units."
"I believe JT OR JD helped me, he was awesome and everyone made my experience simple and easy during a tough time in my life. I will definitely recommend, and appreciate y'alls work!"
"The gentleman who helped me was truly a nice guy..I like the fact I can get 24 hour access.although I don't understand the extra charge for this, the gate opens the same way during the day :) "
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
Life Storage in Austin sells the boxes and supplies you need for your move. Get free shipping to your home or save 20% when you pick-up at the store!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Austin and McNeil
Our self storage facility on McNeil Drive is located west of the MoPac Expy (Troll Road), between Maverick Way E and Howard Ln, near McNeil High School. Click here for directions to this Life Storage.
At Life Storage Facility #7105, we offer great property security systems and clean, affordable storage units to rent for the residents of McNeil, Jollyville, Anderson Mill, and other neighborhoods in Austin, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
