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Storage Units near Zilker in Austin, TX 78704

1341 W Mary St Austin, TX 78704

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Customer Reviews - Life Storage #624, Austin

We at Life Storage want to maintain the best storage facilities in Austin, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Rebecca K. (on Yelp) at Life Storage, Austin, TX (#624)

"I am a person who wants, and keeps things very clean.  The first floor of the building we have our storage unit in is so clean and well maintained.  I feel good every time I visit our unit.  I feel safe and would not want to rent any where else.  A week ago I could not get my key to operate after a couple years with the same lock.  I called the front desk and the gentleman came right out to my uint.  Within 5 minutes I had entire new lock installed on the units door.  Bravo!"

May 17, 2021
Rated 5.0 out of 5 stars Juan Carlos R. (on Yelp) at Life Storage, Austin, TX (#624)

"Hello, my name is Juan Rodriguez, I have been a client of the Stoire for more than a year, what can I say, that more than a stoire, he is part of the family, the treatment by the work group is special I would say, although  I want to emphasize the valuable work of Josh, with whom I have worked the most, in my visits to my stoire, the effort that each visit from each client is pleasant, his kindness, and assistance, is remarkable.  We must also emphasize the cleanliness and SAFETY of the premises, thank you very much for such valuable work, Congratulations!"

May 10, 2021
Rated 5.0 out of 5 stars Megan Markham (on Google) at Life Storage, Austin, TX (#624)

"We're really happy with the service we've had here! One of the staff members, Josh really went above and beyond to accommodate us. The units feel very safe and I like the office hours on the property!"

April 23, 2021
Rated 5.0 out of 5 stars victoria ca (on Google) at Life Storage, Austin, TX (#624)

"My company has a space here and I love this location! Josh is fantastic and always goes all out to provide great service. We receive packages there and the location is very clean and well lit. 5 stars!"

March 28, 2021
Rated 4.0 out of 5 stars John Kelly (on Google) at Life Storage, Austin, TX (#624)

"Excellent location close to downtown."

March 16, 2021
Rated 1.0 out of 5 stars Patrick Charters (on Google) at Life Storage, Austin, TX (#624)

"Terrible customer service."

March 11, 2021
Rated 5.0 out of 5 stars Stam Athiniotis (on Google) at Life Storage, Austin, TX (#624)

"Great service, and facility. Josh was one of the most polite and assistful professionals I have ever come across. Willing to help and provide the best possible service. I would highly recommend the facility and Josh specifically to anyone who wants/needs to use a storage facility. Keep up the great work"

March 02, 2021
Rated 5.0 out of 5 stars Tam N. (on Yelp) at Life Storage, Austin, TX (#624)

"I was shopping around downtown Austin for a storage unit, and life storage was the only company to accommodate my needs! Josh is a pleasure to work with, and I will continue to support their business. Great staff and facility!"

March 02, 2021
Rated 5.0 out of 5 stars Tam Nguyen (on Google) at Life Storage, Austin, TX (#624)

"I was shopping around downtown Austin for a storage unit, and life storage was the only company to accommodate my needs! Josh is a pleasure to work with, and I will continue to support their business. Great staff and facility!"

March 02, 2021
Rated 1.0 out of 5 stars Ellis (on Google) at Life Storage, Austin, TX (#624)

"No security, our unit was broken into, along with several others. We lost everything, but the best part is they didn’t call until almost a day later, the attendant said she had other things to do. They do not inform the police that’s up to you, they may or may not retain the video, you know storage space, they will not say sorry that happened, in fact got quite rude when we tried to get basic facts. So now that I look at it it doesn’t have any outside gate which might have prevented this. Your stuff is definitely not safe here and the best part they won’t help if you do get robbed. Don’t do it!"

February 09, 2021
Rated 5.0 out of 5 stars Richard Jk (on Google) at Life Storage, Austin, TX (#624)

"The best storage company I've ever used! Josh is professional but also really friendly and warm. I had a really stressful time with movers during my move but Josh made renting fast and effortless. Thank you Josh!"

January 30, 2021
Rated 5.0 out of 5 stars Matt Wiese (on Google) at Life Storage, Austin, TX (#624)

"Josh has been super helpful and accommodating. The facilities have a newer feel and are kept clean. They’ve accepted packages for my business and so far everything has worked out perfectly. I definitely recommend if you need a centrally located storage facility with reliable/competent management."

January 27, 2021
Rated 5.0 out of 5 stars Maryanne W. (on Yelp) at Life Storage, Austin, TX (#624)

"I had a great overall experience renting a unit here. Josh is both super helpful and responsive. I had trouble getting something out of my van and he came out and helped me. Big shout out to him. Easy access to units and everything is very clean and well maintained, highly recommend. Thanks"

January 07, 2021
Rated 5.0 out of 5 stars Craig S. (on Yelp) at Life Storage, Austin, TX (#624)

"What a great experience!  Professional staff, everything is neat and clean and a very pleasant experience.  Highly recommended in every way!"

December 20, 2020
Rated 5.0 out of 5 stars Kelly LaPlante (on Google) at Life Storage, Austin, TX (#624)

"These guys just always go above and beyond. Love them!"

December 10, 2020
Rated 5.0 out of 5 stars Dr Jeffrey S. (on Yelp) at Life Storage, Austin, TX (#624)

"Great, well kept Storage Facility with helpful and friendly staff. I was here a year and extremely happy with my unit and the cleanliness of the place"

September 29, 2020
Rated 5.0 out of 5 stars Dr Jeffrey Sherman (on Google) at Life Storage, Austin, TX (#624)

"Clean, well kept Storage Facility with helpful and friendly staff."

September 29, 2020
Rated 5.0 out of 5 stars Matt Y (on Google) at Life Storage, Austin, TX (#624)

"Incredible service, Josh was not only very polite and helpful but instrumental in making sure a project got done on time. Could not recommend higher."

September 21, 2020
Rated 5.0 out of 5 stars JOHN INGRAM (on Google) at Life Storage, Austin, TX (#624)

"I very much have enjoyed my experience at this location. Josh, the manager, has gone above and beyond with helping take care of any storage needs or questions that I have had. He does a great job keeping the whole storage facility clean and as always a friendly smiling face to see. I use this unit for my handyman business, so I am visiting the facility several times a week. The facility is very accessible and I appreciate the service. In actuality, I had visited several different storage places and the reason why I decided to rent a storage unit here was because Josh was so helpful and friendly upon my initial visit. I highly recommend this storage facility!"

August 31, 2020
Rated 5.0 out of 5 stars JOHN INGRAM (on Google) at Life Storage, Austin, TX (#624)

"I very much have enjoyed my experience at this location. Josh, the manager, has gone above and beyond with helping take care of any storage needs or questions that I have had. He does a great job keeping the whole storage facility clean and as always a friendly smiling face to see. I use this unit for my handyman business, so I am visiting the facility several times a week. The facility is very accessible and I appreciate the service. In actuality, I had visited several different storage places and the reason why I decided to rent a storage unit here was because Josh was so helpful and friendly upon my initial visit. I highly recommend this storage facility!"

August 31, 2020
Rated 5.0 out of 5 stars Michele L. (on Yelp) at Life Storage, Austin, TX (#624)

"I needed an inexpensive place to store things I wanted to send to Austin from Utah in preparation for my son starting school there.  I was able to get a 5x5 air conditioned and secure storage area for a great price.  This Life Storage location (I haven't been to any of the others) is very clean and accessible but also very secure with a code required to access the interior and also to use the elevator. Josh, the attendant at the front desk, is SUPER helpful, kind and attentive and never fails to offer an ice cold water as you depart.  He was also very accommodating to us, placing received packages into our storage area for us whenever they arrived and even calling to notify us that we had received something while we were there moving my son into his dorm. I highly recommend this Life Storage!!"

August 27, 2020
Rated 5.0 out of 5 stars Juan Carlos Rodriguez Jimenez (on Google) at Life Storage, Austin, TX (#624)

"Good clining and segurity, de asistents duin verry good job.. El lugas es muy limpio, el personal de trabajo es respetuoso gentil y muy agradables a la hora de la atencion al cliente, un lugar seguro y limpio.. gracias.."

August 26, 2020
Rated 5.0 out of 5 stars Georgia (on LifeStorage.com) at Life Storage, Austin, TX (#624)

"Moving is hard enough, but the staff(Josh) at the Austin Mary Street/Lamar location eliminated a little bit of the pain. We had to move in after hours-the staff was quick to accommodate. We needed to downsize our unit-the staff couldn't have been more organized and accommodating. Responses to inquiries are always quick and painless. I would 100% recommend!"

July 17, 2020
Rated 5.0 out of 5 stars feras Almusa (on Google) at Life Storage, Austin, TX (#624)

"Josh has been super helpful in finding the right room for our business. This is a very clean facility and I’m glad we chose them to help us with our business needs and inventory storage"

July 11, 2020
Rated 5.0 out of 5 stars Justin Morris (on Google) at Life Storage, Austin, TX (#624)

"Josh was wonderful to work with. Went above and beyond to assist me in finding the right unit at a fair price. Would highly recommend this Life Storage to anyone looking for a friendly and great run storage unit!"

July 06, 2020
Rated 1.0 out of 5 stars Morgan A. (on Yelp) at Life Storage, Austin, TX (#624)

"No thanks. Roaches inside the building. Gross. Climate control with bugs. Ewwwww! I've got to find another place to rent soon. I can't have roaches crawling over family heirlooms."

June 28, 2020
Rated 5.0 out of 5 stars Morgan A. (on Yelp) at Life Storage, Austin, TX (#624)

"My boyfriend and I toured this location with Josh. He showed us several spaces and went over the pricing which was higher than other companies close by. I asked a lot of questions but Josh was so patient and thorough. We ultimately decided on this facility due to the professionalism and kindness of Josh and the pristine condition of the facility. Great job, Mr. Josh!"

June 26, 2020
Rated 5.0 out of 5 stars Allen Young (on Google) at Life Storage, Austin, TX (#624)

"Great Service and respectful staff Josh is the best helping my family. Much love"

June 15, 2020
Rated 5.0 out of 5 stars Logan Burkham (on Google) at Life Storage, Austin, TX (#624)

"Great storage facility. Clean and well managed."

June 04, 2020
Rated 5.0 out of 5 stars Christina Harber (on Google) at Life Storage, Austin, TX (#624)

"Great deals and people! I chose to come here after several deliberations about where I should keep my things. The first thing I noticed was Joshuas Customer service! It went way beyond anything I can imagine! Being in the service industry myself I love getting great service whether it be through this or that, I am going to recommend this place to all of my friends and family! Joshua is doing everything right and as far as I am concerned this man needs a raise! I want the upper management to know that he explained everything to me in detail showed me the unit or unit like I have! Im telling you if you need to store anything you need to come to Life Storage! Thanks Joshua! You would think that he was been there for years because hes a natural, he did a great job in hiding him!thumbs up =M I trust 100% in life storage!"

June 03, 2020
Rated 5.0 out of 5 stars Christina H. (on Yelp) at Life Storage, Austin, TX (#624)

"I chose to come here after several deliberations about where I should keep my things. The first thing I noticed was Joshua's Customer service! It went way beyond anything I can imagine! Being in the service industry myself I love getting great service whether it be through this or that, I am going to recommend this place to all of my friends and family! Joshua is doing everything right and as far as I am concerned this man needs a raise! I want the upper management to know that he explained everything to me in detail showed me the unit or unit like I have! I'm telling you if you need to store anything you need to come to Life Storage! Thanks Joshua! You would think that he was been there for years because he's a natural, he did a great job in hiding him! thumbs up   I trust 100% in life storage!"

May 31, 2020
Rated 5.0 out of 5 stars Shaniqua A. (on Yelp) at Life Storage, Austin, TX (#624)

"Mr. Josh is a great representative and very respectful and also assisted my family though a rough patch and life storage on W. Mary street in Austin,Tx has our upmost respect if you need a good deal goto the w. Mary location and ask for Josh R. He will treat you good. Shaniqua And Allen Young"

May 20, 2020
Rated 5.0 out of 5 stars Bethany K. (on Yelp) at Life Storage, Austin, TX (#624)

"I just moved out of my storage unit yesterday, and I have to leave a review for my wonderful experience. It started off rocky but ended amazingly. Life Storage raised rates on me just after I moved in, and out of all my storage contracts (I store equipment for work)this one went up the quickest and the most. I don't think I've ever had storage go up, but it was 20+++. There was also a problem with billing not auto charging me every month, so I was constantly on the phone with someone telling me I had a late fee. :/ So you can imagine I was not happy with this company. Yesterday I moved out, but boy how things have changed. There is a new gentleman named Josh & he handled my move-out with my local moving company so I didn't even need to be there. He assured me everything would be ok, and it definitely was. He is overwhelmingly kind and helpful. He's someone you want to sit and talk with. So efficient, friendly, and rare to find in a stressful situation. I KNOW if my storage mess would have started with him, it wouldn't have been a mess at all. Josh, if I had my own company I would hire you in an instant. Thank you for making a stressful day so much better for me. You're a real asset for Life Storage. I would rent there again just because of you. Thank you!"

April 15, 2020
Rated 5.0 out of 5 stars William C. (on Yelp) at Life Storage, Austin, TX (#624)

"I've had a wine-storage locker here for over a year. Recently, when I asked about changing from an upper-tier locker to a lower-tier locker for easier access (less lifting), the front-office rep Josh Roberts set me up right away. He made the changeover trivially easy, and even managed to save me some money too. I've always found the site to be clean, well-staffed, and secure, and the space is affordable. Very happy with the situation."

April 14, 2020
Rated 5.0 out of 5 stars Dylan Liu (on Google) at Life Storage, Austin, TX (#624)

"These guys have been super helpful with everything. They have assisted me every step of the way including with incoming packages. The facility is clean and safe. Everything is reliable."

March 11, 2020
Rated 5.0 out of 5 stars Dylan L. (on Yelp) at Life Storage, Austin, TX (#624)

"Safe, reliable, clean. Very happy with my experience so far. They are very accommodating, professional, and go out of their way to make sure I am taken care of. Highly recommend"

March 10, 2020
Rated 5.0 out of 5 stars Marianna R. (on Yelp) at Life Storage, Austin, TX (#624)

"I really enjoy using this company. Josh goes above and beyond to help me. Makes every experience great!! I highly recommend using them!"

March 02, 2020
Rated 5.0 out of 5 stars Taylor V. (on Yelp) at Life Storage, Austin, TX (#624)

"I've been a customer at this location for almost 2 years and had the most genuine interaction today. One of them employees, Josh, was about to go on a property walk and saw me parked outside of the office on his way out. He patiently waited for me to get off of my phone call and let me know he could help me with getting a package out of the office before going on his walk. He quickly identified my package and offered to carry it out to my car for me. It was clear that he valued my time as a customer and made this visit extremely efficient. Josh is such a kind, helpful man and I am very happy with the service of this facility. Thank you so much, Josh!"

February 28, 2020
Rated 5.0 out of 5 stars Katrina Guate (on Google) at Life Storage, Austin, TX (#624)

"My first time renting a storage space, Josh addressed all of my questions and concerns. He was very helpful and friendly with the entire process. Keep up the good work Josh!! Thank you!"

February 24, 2020
Rated 5.0 out of 5 stars Kristi Dale (on Google) at Life Storage, Austin, TX (#624)

"Excellent customer service. Josh and Gus are extremely helpful and keep the property pristine"

February 05, 2020
Rated 5.0 out of 5 stars William Gallagher (on Google) at Life Storage, Austin, TX (#624)

"Josh is friendly. The hours are great as they are expandable to 24 hours (storage access, not front desk access). The unit was clean and they even have a welcome bag waiting for you in your unit if you reserved one."

February 02, 2020
Rated 2.0 out of 5 stars Bethany K. (on Yelp) at Life Storage, Austin, TX (#624)

"Gus is very friendly, warm and accommodating. BUT. what they won't tell you is your price will go up and up and up. You move your things in at a certain price and the company raises prices. You're stuck and it wouldn't make monetary sense to move at that point to a storage unit that doesn't rip you off. This is the only storage unit I have out of 5 units that has raised prices twice in a year 1/2."

January 21, 2020
Rated 5.0 out of 5 stars Peter Stephens (on Google) at Life Storage, Austin, TX (#624)

"Incredibly helpful staff. They coordinated deliveries, even when I wasnt there, and did everything possible to be of assistance. Josh is outstanding. And the facilities are great too, simple to access, clean and secure. Deserves five stars at least."

January 18, 2020
Rated 5.0 out of 5 stars Oryon J. Burns (on Google) at Life Storage, Austin, TX (#624)

"Friendly staff and clean place. No complaints."

December 05, 2019
Rated 3.0 out of 5 stars John Imbert (on Google) at Life Storage, Austin, TX (#624)

"I did not visit this location!"

November 29, 2019
Rated 5.0 out of 5 stars Alan Garza (on Google) at Life Storage, Austin, TX (#624)

"Gus at life Storage is the best. He is professional. Gave me advice on getting the best price, and guided me through the facility. Our house flooded and his kind disposition and manor put us at ease in our time of trouble . Thank you Gus"

November 26, 2019
Rated 5.0 out of 5 stars Taquaviah Merari (on Google) at Life Storage, Austin, TX (#624)

"I've had a great experience with life storage manager Andrew located at 1349 w. Mary st. The facility is in the heart of the south. I can get around easily and very quite and a reasonable priced location. I will definitely refer others to that particular property. Thanks alot Andrew..."

November 26, 2019
Rated 5.0 out of 5 stars Zenzi (on LifeStorage.com) at Life Storage, Austin, TX (#624)

"I particularly appreciated the ability to have packages mailed to my storage unit and that an employee contacted me when a package arrived after I had moved out of my unit so I could pick it up."

October 24, 2019
Rated 5.0 out of 5 stars Broddie S. (on Yelp) at Life Storage, Austin, TX (#624)

"Great Customer Service Great Price Great Location Thank you Gus for helping me and my family find what we needed"

October 22, 2019
Rated 1.0 out of 5 stars Maggie Hurtado (on Google) at Life Storage, Austin, TX (#624)

"Will write more about what occurred with Danny Stewart. (The man who is in charge of this location . Area Manager ) The main idea is the unprofessionalism."

October 01, 2019
Rated 5.0 out of 5 stars Sarah B. (on Yelp) at Life Storage, Austin, TX (#624)

"So clean so cold so easy to work with. The manager, Gus, made working with life storage a dream. Ended up moving out after 8 days into my second billing cycle and Gus was able to pro rate the amount in a snap. They just put in an amazon hub locker as well. This company makes you purchase cylindrical locks ($16) that are unable to be clipped off. Would definitely store here again!!"

September 30, 2019
Rated 3.6 out of 5 stars Farzeen (on LifeStorage.com) at Life Storage, Austin, TX (#624)

"Keep up the good work with maintaining your level of security on the premises."

August 26, 2019
Rated 5.0 out of 5 stars Christopher Taylor (on Google) at Life Storage, Austin, TX (#624)

"I needed a new storage ppace and I knew s Lamar we as the area for me..I had to fight w Google map to send me a more exact area vs Stassney or Congress..but besides the area the Manager Gust and the Desk attended is everything I needed in someone' as I was finding a comfortable place to hold my company's New Age Moralitys Art and I feel very safe and Welcome thanks to Excellent Costumer friendly service courteous of my exzac need of assistance in a very sudden matter of time <<<<<"

August 14, 2019
Rated 2.0 out of 5 stars Tara S. (on Yelp) at Life Storage, Austin, TX (#624)

"I was so excited to find that this place had a first floor unit when I needed one on short notice, and thrilled to be able to secure it long-distance. But as the months have passed I have tired of the weak A/C, the poor lighting, the surly attitude, and the false promise to receive business shipments. I have a business and I need weekday access and help receiving daytime shipments. As far as I can see, they will tell you whatever it takes to secure your business, whether it's true or not. I only recommend this place for simple storage - not if you will be working in your unit."

August 12, 2019
Rated 1.0 out of 5 stars Meesha Farzaneh (on Google) at Life Storage, Austin, TX (#624)

"The storage unit gets a 5, but this is about the front desk attendant with the short blond hair. She was incredibly rude when I had asked for assistance with a unit that wasnt opening. She then proceeded to slam the front door and lock it, upset that she had to leave the station to help me. She then started telling me in an annoyed voice that she cant wait to leave this job in 2 weeks. Once she tried and also couldnt open the door, she began yelling at me (not sure why?) that she cant help me and thats not her job, and that I need to call whoever else is in charge of the keys. I kept asking her to please lower her voice and to not direct her anger towards me, as I hadnt done anything but ask questions to try and figure out the solution. I feel that if you have an employee thats is this volatile towards customers, making them stay for the 2 week period before leaving the position isnt worth the bad customer service. Hopefully the new employee that transitions into her role will be more pleasant to work with."

August 04, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Austin and Zilker

Our self storage facility on W Mary St is located southeast of the TX-343 Loop, between W Oltorf St and Hether St, near Ricky Guerrero Park. Click here for directions to this Life Storage.

At Life Storage Facility #624, we offer great property security systems and clean, affordable storage units to rent for the residents of Zilker, Travis Heights, Barton Hills, and other neighborhoods in Austin, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment