Customer Reviews - Life Storage #314, Arlington
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We at Life Storage want to maintain the best storage facilities in Arlington, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Arlington (#314)
4.83 out of 5
based on 41 of our most recent Reviews
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- Elvin from Fort Worth, TX
4.6 out of 5
"Everything was fine. The price was higher than my previous place. But the free month of rent helped that. Also here it is covered parking."
February 17, 2019
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4.8 out of 5
"Friendly staff and very clean well kept property, very satisfied with my experience there."
January 23, 2019
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- Lyndell from Alvarado, TX
5.0 out of 5
"Nice folks, very informative, pleasure to work with."
March 26, 2018
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5.0 out of 5
"The little rd location is managed with the nicest people. We Love them. "
December 02, 2017
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5.0 out of 5
"The managers for the Little Road location made the business seem like "family". Even though our belongings were stored for 16 months, we never had one complaint."
July 25, 2017
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5.0 out of 5
"We loved the use of the moving truck when first opening our account"
July 24, 2017
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- Lyndell from Alvarado, TX
5.0 out of 5
"Everyone was very friendly and helpful. I would recommend this facility to my friends."
June 16, 2017
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- Joshua from Arlington, TX
5.0 out of 5
"The folks who manage this property are the best I have encountered in this industry. I have been using extra storage facilities for 15 years whenever needed. What ever city I have been transferred to, this one has far exceeded my expectations."
June 05, 2017
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5.0 out of 5
"Joan & Marty have always been friendly & helpful whenever I visit the office. Nice to have good people managing the property."
April 26, 2017
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5.0 out of 5
"Professional, clean, and well-kept property. Never worried about the safety of my belongings at the site. Thanks!"
April 23, 2017
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- Yvonne from Fort Worth, TX
4.8 out of 5
"I called the phone number that was posted at the business located in my city and was told they had an available space in a town close to me, but not in the city I live in. When I looked up the phone number online, I found that I was calling a location actually IN my city and they directed me to a location in my city that had an available space. "
January 24, 2017
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- Theresa from Arlington, TX
4.9 out of 5
"I am very impressed with the cleanliness and security on the property. "
June 29, 2016
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- Darrell from Arlington, TX
5.0 out of 5
"WE have used Uncle Bob's for 4 different scenario's, but the one that stands out is when our house was hit by the tornado in 2012, Uncle Bob's was so good to us, and each time we entered the office for whatever reason, there was genuine concern on how we were doing personally. That really made the overall process bearable. Thank YOU Uncle Bob's on Little Road - Arlington Texas!! (I cannot remember the couples names to cite them individually) We are very happy!!!"
June 28, 2016
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- Bethany from Arlington, TX
4.6 out of 5
"I called after using the truck and informed Joann at the front desk that I had accidentally left an antique mirror in the back and that I would be back in the morning to get it and she said that would be fine. The guy that works there to told me that next morning that he threw it away yesterday! Really ticked me off but other than that incident I've been extremely happy with this place. I love joann to she is awesome. I'd like it to be later access hours and cheaper than it is though! "
June 11, 2016
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- Michael from Fort Worth, TX
4.5 out of 5
"Iam fully satisfied with the storage facility and the manager was helpful and professional"
May 27, 2016
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- Lisa from Clinton Township, MI
5.0 out of 5
"I love JoAnne she is always so helpful and Delightful . "
April 25, 2016
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- Mattie from Arlington, TX
4.6 out of 5
"I do feel as though the pricing is a little high however, the staff was oustanding. "
April 25, 2016
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- Lindanne from Arlington, TX
4.9 out of 5
" Everyone was professional, extremely friendly and explained and answered all of our concerns.
Would highly recommend this location to all."
March 17, 2016
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5.0 out of 5
"Joann & Marty are great, and are always helpful, in good spirits and courteous."
March 08, 2016
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5.0 out of 5
"I'm very pleased with the way I've been treated and received every time I've been there. They always have a smile and are most helpful and attentive to needs."
February 26, 2016
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5.0 out of 5
"My first using a storage unit, and I couldn't have choose a better place!"
November 23, 2015
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- Nicholas from Fort Worth, TX
5.0 out of 5
"very friendly people, clean facilities and I would highly recommend them to friends and family
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August 27, 2015
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- Barrie from Arlington, TX
5.0 out of 5
"Obviously the staff kept an eye on things because twice I failed to lock my unit properly. They called and alerted me to the problem and then showed me what I was doing wrong."
August 23, 2015
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4.3 out of 5
"i was glad to see the pavement maintenance /repair being done to maintain a good facility."
August 23, 2015
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- Anthony from Wichita Falls, TX
4.8 out of 5
"Provided me a storage space that was reasonably priced, at a location that was very convenient and made it very easy to set everything up. The local management was extremely helpful and courteous. This is my second time renting a unit from this location (Store #930) and I am very happy."
July 28, 2015
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- Margarita from Arlington, TX
5.0 out of 5
"It was excellent place. I would like to put my things again. I like it. It was clean and smell Good. Thanks again"
July 24, 2015
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3.9 out of 5
"My space, 1314, is at a difficult angle, and I have requested a "straight in" space at the earliest possible time!
Thanks in advance."
June 27, 2015
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- Richie from Arlington, TX
5.0 out of 5
"The use of the cube van was very helpful at move-in, very nice reason to store with Uncle Bob's [Life Storage]"
June 26, 2015
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5.0 out of 5
" i have 2 other storage units & i wish those items were all at a Bobs storage. I was very impressed with all at Bobs"
May 27, 2015
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5.0 out of 5
"We left because we no longer had the need for either of our storage units but if the need arises, we will be back. Uncle Bob's and the associates are top notch."
March 23, 2015
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- Barbara from Arlington, TX
4.8 out of 5
"I really appreciate the fact that the entire RV area is enclosed and passersby cannot easily see inside. I also appreciate the security lighting and cameras. "
January 03, 2015
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3.9 out of 5
"Great place to do business, Only problem we have is light has been out for some time in our open parking space. Its dark."
December 29, 2014
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- Jordan from Arlington, TX
4.8 out of 5
"The access hours are a little stricked! At least open the gate at 5am and not 6am"
September 24, 2014
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4.5 out of 5
"Your facility had the covered storage size I needed for my trailer."
September 24, 2014
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4.3 out of 5
"THANK YOU FOR CALLING WHEN I FORGOT TO PAY. SHE WAS ALWAYS VERY NICE"
June 23, 2014
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5.0 out of 5
"The people who manage this location are first rate. Friendly, professional, helpful, remarkably easy to work with. The facility is immaculate. If more businesses had employees like this, the world would be a better place."
June 05, 2014
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- Stephen from Arlington, TX
5.0 out of 5
"The staff has always treated me with respect and have been very kind when taking my payments over the phone."
March 18, 2014
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- Connie from Colleyville, TX
5.0 out of 5
"We enjoyed the free truck rental and felt like the staff went over and above their jobs to help meet our needs.
We are long term customers and will benefit from storing with you for a long time. We know our things are safe and secure."
March 06, 2014
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5.0 out of 5
"The access to storage facility is very to use. The attendants are super friendly and helpful. So glad we chose Uncle Bob's as we feel our belongings are safe there. The facility couldn't be in better condition as to upkeep. Thanks, Annie"
February 27, 2014
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5.0 out of 5
"The management of the Uncle Bobs at Little Road were what made for such a pleasant experience. They're the best. Helpful and friendly."
January 23, 2014
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5.0 out of 5
"I'm being generous ith my rating, but I feel I was greeted, helped and treated very well by your associate at this location"
October 02, 2013
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