Customer Reviews - Life Storage #170, Chattanooga
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We at Life Storage want to maintain the best storage facilities in Chattanooga, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Chattanooga (#170)
4.86 out of 5
based on 23 of our most recent Reviews
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4.2 out of 5
"I was treated very well, given military discount, etc. I was a bit surprised when, vacating by the 20th of the month, I was told that to receive the pro-rated bill for that month I had to let the management know "in advance" that I would be out by the 20th... not a real big deal, but it just seemed curious. I didn't inform in advance because, coming from overseas I am never sure how my schedule will really work out. Overall it was a good experience and a very fair deal."
May 23, 2018
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- Maeola from Chattanooga, TN
4.8 out of 5
"Everything was explained, I was treated very nice. If all your employees are like her, you have great crew."
April 29, 2018
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- Jessica from Ooltewah, TN
5.0 out of 5
"Excellent service, friendly employees, and we are more than happy with our storage unit!"
March 30, 2018
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4.8 out of 5
"Belinda made sure that we had a complete understanding of your services and what our responsibility was. She did it in a respectful and friendly manner. An asset to your business."
January 23, 2018
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- Brendadine from Chattanooga, TN
5.0 out of 5
"I like everything you represent
Keep up the good work"
August 17, 2017
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- Gayle from Chattanooga, TN
5.0 out of 5
"I was pleasantly surprised by the friendliness of the associates. "
February 23, 2017
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- Itiat from Chattanooga, TN
5.0 out of 5
"I was expecting a reasonable price and even got a discount. "
July 20, 2016
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5.0 out of 5
"The associates at this particular site are very friendly and respectful combined with their knowledge of the products and services makes them the best to work with."
May 20, 2016
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5.0 out of 5
"I had just come from having horrible service at Public Storage and was immediately met with excellent service at Uncle Bob's [Life Storage]. The gentleman was knowledgeable, helpful, and kind. He made sure that I received the low, quoted price online and even added an additional discount. We were finished with paperwork in about 15 minutes and moved our furniture in right after. I would recommend to anyone."
April 02, 2016
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- Leon from Chattanooga, TN
5.0 out of 5
"The manager Belinda as well as her assistant manager Bobby were ALWAYS personable, professional and extremely attentive to my needs as well as those of the other customers. There were Genuinely concerned and supportive at what is an extremely stressful time for most people. Thank you!"
December 30, 2015
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- Doris from Chittenango, NY
5.0 out of 5
"Bobby and Belinda are both wonderful employees. They have gone above and beyond while I have been there. Thank you so much."
September 24, 2015
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- Donna from Chattanooga, TN
5.0 out of 5
"I was very pleased with the staff and the great customer service!! I had never rented a storage unit before and had alot of questions that you answered in a friendly manner. I had visited other close storage places and the customer service was very poor. You guys are very nice and made the entire experience pleasant! I will highly recommend Uncle Bobs [Life Storage]!!!"
May 31, 2015
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- Jetaune from Chattanooga, TN
5.0 out of 5
"My Associate Belinda at the Lee Hwy location in Chattanooga, TN was just GREAT!! Sorry I couldn't stay longer :)"
February 23, 2015
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- Lisa from Chattanooga, TN
4.7 out of 5
"Probably the best experience I've had with Uncle Bob's ever. "
January 23, 2015
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- Lolita from Chattanooga, TN
5.0 out of 5
"Was very helpful and very nice she as a great person."
January 01, 2015
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- Essie Woods from Chattanooga, TN
4.6 out of 5
"Rates go up frequently and by a large percent each time. I feel like I am being taken advantage of."
November 20, 2014
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- Jonathan from Ooltewah, TN
5.0 out of 5
"Professionally handled the entire process. Online options were great."
October 28, 2014
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- Sabrina from Chattanooga, TN
5.0 out of 5
"Everyone has been very helpful it's been a pleasure storing my belongings with this store. "
August 28, 2014
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- Larry from Chattanooga, TN
5.0 out of 5
"We were able to rent a storage unit that more than meets our needs. The unit we reserved is dry and appears secure and clean. Great first experience on our first time use of a castor age unit and is close to where we reside."
July 27, 2014
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4.6 out of 5
"Very prompt and pleased with the service provided to me. Thanks"
July 23, 2014
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- Tharyl from Chattanooga, TN
4.8 out of 5
"I really enjoyed meeting and working with Denstiny. She was a jewel. A person like Destiny makes you want to do business with your company."
December 27, 2013
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- John from Chattanooga, TN
5.0 out of 5
"Destiny does a great job managing the Lee Highway location in Chattanooga. She is always genuinely friendly and helpful, and never hesitates to go out of her way to assist in any way she can. Management material through and through, in my humble opinion."
December 05, 2013
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4.4 out of 5
"Had some issues for a while in the office at my location. This has been corrected and people seem very friendly and helpful."
August 05, 2013
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