Customer Reviews - Life Storage #115, Bedford
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We at Life Storage want to maintain the best storage facilities in Bedford, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Bedford (#115)
4.82 out of 5
based on 29 of our most recent Reviews
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4.6 out of 5
"Great customer service.
Best price around for a 10x10 climate controlled space."
April 23, 2019
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4.2 out of 5
"Your customer service thru the phone system was excellent...they always returned calls and took care of me over the phone when I called."
January 23, 2019
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5.0 out of 5
"Robert Buskirk at the Bedford, OH location has been awesome and helpful from day one!"
August 01, 2018
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5.0 out of 5
"No, just that I was very satisfied with the service,ability to pay online and condition of the building."
May 23, 2018
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- Maurice from Warrensville Hts, OH
4.8 out of 5
"I was very happy with my experience with life storage. I would most definitely recommend you to my friends and family."
April 24, 2018
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- Rachel from Maple Heights, OH
5.0 out of 5
"I think the fees are too high but overall I love it"
January 26, 2018
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- Richard from Walton Hills, OH
4.3 out of 5
"Everything was as it was presented. No surprises or changes. I actually would have given a 4.5 if that was an option. Very good experience."
March 30, 2017
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5.0 out of 5
"Kudos to Bob in the Bedford, OH location. He is very helpful, professional, and a generally pleasant guy. Keep up the good work!"
March 11, 2017
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5.0 out of 5
"I would recommend the Bedford Hts space to anyone looking for storage needs bob was very helpful and friendly. I work in customer service and I was very happy with what I received here. "
January 24, 2017
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- Ronald from Cleveland, OH
4.8 out of 5
"I have nothing but positive feed back. The associates there were always helpful and friendly. "
July 27, 2016
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- Barbara from Cleveland, OH
5.0 out of 5
" All that has been actually asked and Answered it is just completely true and they are wonderful I love the place I'll use it anytime I have to and recommend others to do the same it is just great great place great people!"
July 26, 2016
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- Dianne from N. Randall, OH
5.0 out of 5
"I came from the uncle bobs storage on McCracken because of it closing down for upgrading. You had one unit left for the size I needed. I confirmed online and when I came to office the next day, it was taken care of quickly and I was able to get some moving boxes that I needed at that time."
June 27, 2016
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4.8 out of 5
"I love the facility. Its so clean and well organized."
October 26, 2015
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5.0 out of 5
"The Staff was in phase with my transition and gave me excellent accommodations!"
July 23, 2015
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- Robert from Bedford Heights, OH
5.0 out of 5
"We do winter storage with Uncle Bob's every year and are always happy with the service. We will be back again this winter."
May 23, 2015
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5.0 out of 5
"Your office personnel was very courteous and helpful when I saw that I needed a larger storage space and she took me to my spot and I am a senior citizen and appreciated her help."
April 27, 2015
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- Constance from Cleveland, OH
4.8 out of 5
"I am pleased with the customer service I always receiver whether in person or on the telephone. I never have a problem with anybody that I speak with, they always talk, and answer my questions and/or concerns in a professional manner."
March 28, 2015
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5.0 out of 5
"Thank you for the great service, and the great price. My experience was superior, and i will gladly use Uncle Bobs again!"
February 25, 2015
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- Jean from Garfield Hts, OH
4.5 out of 5
"I was very anxious and overwhelmed with the whole thought of moving and storage. Both Bob and Alberta made me feel very comfortable. They were patient and informative. "
December 29, 2014
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- Lillie from Maple Hts, OH
5.0 out of 5
"This is my second time storing my items with you guys in different cities and you were amazing both places. You guys are wonderful and I always recommend you to my family and friend. Thank you for wonderful serve "
December 24, 2014
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4.5 out of 5
"Other then the swer drain backing up and water came to where I have my stuff every thing was great."
August 31, 2014
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4.8 out of 5
"Our church uses Uncle Bob's storage and have been pleased with the services. That is why I signed with them for my storage needs."
August 26, 2014
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4.7 out of 5
"Uncle Bob's is a good company and doing a good job."
August 18, 2014
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- Jeannette from Bedford Hts., OH
4.0 out of 5
"the price was higher than other self storages in the area"
April 23, 2014
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5.0 out of 5
"Like the people, usually chat if time permits & folks aren't too busy."
February 05, 2014
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- Charles from Walton Hills, OH
5.0 out of 5
"Patty is great, honestly I used Uncle Bob's because I enjoy doing business with Patty. I used Uncle Bob's three years earlier and she was there then as well."
January 27, 2014
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4.8 out of 5
"Patti deserves a raise. She was 100% for the whole 3 years we rented from you!"
December 23, 2013
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- Margaret from Sagamore Hills, OH
5.0 out of 5
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the woman in the office was very friendly and knowledgeable ,she answered all questions--was very helpful. "
October 23, 2013
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- Hazel from Oakwood Village, OH
5.0 out of 5
"great customer service. Patty goes above and beyond"
September 29, 2013
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