Customer Reviews - Life Storage #143, Avon
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We at Life Storage want to maintain the best storage facilities in Avon, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Avon (#143)
4.92 out of 5
based on 40 of our most recent Reviews
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5.0 out of 5
"Unit was very clean, well lit, site manager was very helpful!"
January 29, 2019
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5.0 out of 5
"I’d never did this before, and I was very comfortable with everything I had to do! I was very nervous about this before I got there. Thank You for caring"
November 18, 2018
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- bradley from syracuse, NY
5.0 out of 5
"Jeff does an excellent job of running these units.
You are showed which lock is the best to use, how to use it, and also detailed presentation on how the overhead doors to unit operate. Jeff is very pleasant and easy to get along with. Life Storage is the best storage place going!"
November 17, 2018
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4.8 out of 5
"had what I needed and the service was great. Exceeded my expectations"
May 25, 2018
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5.0 out of 5
"Very friendly! I would absolutely recommend this place!"
April 29, 2018
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5.0 out of 5
"Everything is well-maintained and secure and everytime I've visited someone from the office has been there, too. I don't expect all the time, but good to know folks are around as opposed to other storage sites I've been at with no one there except a machine. "
April 09, 2018
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5.0 out of 5
"The staff was helpful, courteous and knowledgeable.
The facility and grounds were spotless.
Should I need storage in the future, this is the only place I would come to."
November 28, 2017
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5.0 out of 5
"Very helpful, friendly and informative. Prices are competitive."
September 19, 2017
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- Thomas from North Olmsted, OH
5.0 out of 5
"Jeff was always friendly and helpful. Keep up the great work!!"
May 23, 2017
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5.0 out of 5
"I would definitely store things there again if I have the need for storage!"
May 23, 2017
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5.0 out of 5
"The manager at our location is named Jeff. He does an awesome job!"
January 24, 2017
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5.0 out of 5
"Jeff was very helpful every time we met. Super job!"
January 23, 2017
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5.0 out of 5
"Best experience I've ever had- I will go out of my way to use their storage in the future. Their customer service is really spectacular. "
June 29, 2016
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- Wini from North Ridgeville, OH
5.0 out of 5
"everything was perfect. Definitely would recommend this storage facility to anyone who needs to use storage"
June 27, 2016
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5.0 out of 5
"The staff was friendly and professional. Made the experience excellent."
June 23, 2016
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5.0 out of 5
"This location is wonderful with friendly and helpful staff. I'm thankful for their kind service. The free truck rental with move in was fantastic!"
March 23, 2016
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5.0 out of 5
"Very helpful staff that is there to answers my questions. The property is well maintained. "
February 24, 2016
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5.0 out of 5
"Very professional. Exactly what I need in a facility without any extras I don't need."
February 24, 2016
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- Brian from Saint Louis, MO
5.0 out of 5
"Safe, secure, clean and a really good staff. What else can a guy want in self-storage!"
January 23, 2016
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- Jessica from Avon Lake, OH
5.0 out of 5
"Very clean moving van and unit. Very friendly customer service."
December 17, 2015
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- Mary from Bay Village, OH
5.0 out of 5
"Very positive experience. Always felt the items being stored were safe and sound."
November 24, 2015
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- Patrick from Brecksville, OH
5.0 out of 5
"Only thing better than the pricing was the exception service I received. A++++ to the Avon, Ohio store."
November 23, 2015
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- Emily from Sheffield Lake, OH
5.0 out of 5
"You met all my expectations. Answered every question I had. "
November 02, 2015
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4.0 out of 5
"Great place but price increase is unacceptable. Moving out. "
August 26, 2015
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- Alexander from Avon Lake, OH
5.0 out of 5
"I had storage space elsewhere in town and decided to switch to one of your climate controlled units. Jeff was extremely helpful and the unit is clean and well secured. Very happy so far."
April 28, 2015
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- Randy from Seven Fields, PA
5.0 out of 5
"Everyone at this Uncle Bob's is incredibly friendly and helpful. They even went out of their way to let us know of a mistake we had made when locking our unit. HUGE thanks!"
February 25, 2015
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5.0 out of 5
"Loved my experience just wish you all had locations near Norwalk Ohio."
January 23, 2015
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5.0 out of 5
"Everything was great except that I was disappointed in the dramatic price increase since two years ago. "
August 26, 2014
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- Barbara from Avon Lake, OH
4.3 out of 5
"My only degative is the cost. I thnk it's too expensive and if I had the time I would move to another place."
August 26, 2014
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4.9 out of 5
"Jeff and his son were very professional and helpful. the space is clean and we appreciated the moving dolly being very close to the door when we went in so that we did not have to struggle with our boxes. Thanks."
June 30, 2014
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5.0 out of 5
"If possible I would like less paperwork to fill out when I rent."
April 23, 2014
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5.0 out of 5
"Jeff was a class act gentleman that was informative, attentive, prompt, knowledgeable, friendly and provided a tremendous customer service experience. Very pleased with everything so far!
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March 29, 2014
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5.0 out of 5
"Jeff the Manager is the best! Always professional, polite, and respectful! "
March 26, 2014
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- Judy from Apache Junction, AZ
5.0 out of 5
"Jeff is always very helpful and understanding and patient. "
February 28, 2014
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- Tamara from Avon Lake, OH
4.2 out of 5
"Everything is very clean and the manager Jeff has been very accommodating. The indoor storage has a strong mothball smell and that is my only concern as I am hoping my belongings will not smell when I can bring them home with me. Otherwise, very nice facility and service. "
February 26, 2014
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5.0 out of 5
"I had one problem during my rental period. There was snow blocking access to my unit. After I pointed that out, the issue was resolved promptly.
In general, your employees there were friendly and focused on their customers."
January 24, 2014
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- Lisa Amiri from Rocky River, OH
5.0 out of 5
"I wish there was a discount for multiple units or long standing good customers :)"
January 01, 2014
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- Robert from Avon Lake, OH
5.0 out of 5
"The attendant at this facility is outstanding. He noticed that I locked my storage facility incorrectly and he notified me by phone. The Improperly locked door was not visually obvious and this action took great attention to details on his part. That is good customer service!
Bob, Avon Lake, Ohio"
December 27, 2013
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4.6 out of 5
"manager very friendly and helpful always remembered my name. first time I ever rented storage unit and was a very good experience."
December 23, 2013
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- Frank from Fort Wayne, IN
5.0 out of 5
"A good experience, really great folks at neighborhood location."
November 23, 2013
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