A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
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Life Storage in Gastonia, NC is the premier storage facility for those living in or near Charlotte. Our facility is conveniently located just off of I-85 and is easily accessible from Charlotte and the surrounding areas. We offer a variety of storage units to meet your needs, including climate-controlled units, drive-up units, and more. Our facility is well-maintained and secure, with 24-hour video surveillance and electronic gate access. We also offer a variety of amenities, such as moving supplies, packing materials, and complimentary Wi-Fi. Our friendly and knowledgeable staff is always available to answer any questions you may have and to help you find the perfect storage solution for your needs. We are committed to providing you with the best storage experience possible. Stop by Life Storage in Gastonia, NC today and let us show you why we are the best storage facility in the area.
9225 Westmoreland RdCornelius, NC 2803120 Miles Away
Customer Reviews - Life Storage #3, Gastonia
We at Life Storage want to maintain the best storage facilities in Gastonia, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Mary was very helpful! I came in and she was quick to help, very sweet and made it easy for me. I highly recommend this storage building, clean facility and easy access."
"My experience has been great with Mary. She’s been great and so accommodating. She should be awarded for all of the great work she does for all of the stores she serves."
"Very awesome place very helpful, I believe her name was Mary, she went out of her way to make sure I got everything I needed and fixed any issues I have was very helpful and very kind."
"When I walked into the building a month ago, I was greeting with a Pleasant smile the lady that assisted me she has a wonderful attitude she helped me quickly and she gave me what I’ve asked for people was coming into the building very rude and impatient but she was so polite,She has awesome customer skills if anybody’s looking for Storage they need to check this one out and asked for a lady named Mary she will assist you in a very friendly manner, I’ve been in a lot of places where the people behind the desk are so mean and so rude and so hateful and above themselves but I had a great experience there and I will continue my service there because of a lady that was patient and waited on me and her name is Mary"
"The very kind lady at the front desk was AMAZING! Her level of service was beyond expected. She provided outstanding help when we had difficulty with movers. Our still stayed in perfect condition throughout our use of the unit. She was very rapid with any calls or help we needed and provided top notch service. I would recommend this branch to each and every person I meet! Absolutely wonderful!!"
"Great customer service @ The cox location. Makayla kept an open line of communication with me to resolve an issue in a timely manner. Would recommend."
"Makayla, was professional, knowledgeable and extremely helpful in helping me to understand how to use the lock, understand the contract and everything else involving my storage. Thank you Makayla!"
"CJ the office manager was very kind and detail on the process. Came back to the office on time as suggested on the out of office sign. Very kind and helpful"
"Manager Scott has been tremendous help. I work for business that has lots of shipments including bedframes and he was outstanding in assisting our company. Very friendly and very knowledgeable about his job and environment."
"Jessica (Store Manager) and Lindsey are both awesome, very helpful and informative. My first time renting a storage and they made me feel very secured. 10 stars if I could I highly recommend! Thanks ladies."
"I had such a smooth experience. Both the rental for the storage unit and the moving truck. I was in and out quickly, very reasonably priced, and so helpful! Highly recommend!"
"Their office is always closed! Don’t expect to ever go in. I regret doing business with them. I now find possible water damage to my things. Water leaked in somehow and I can never catch anyone at the office. Do not do business here. You are warned!"
"Jermaine was absolutely so kind and helpful! It was such a relief to see some people still have manners! He helped me find the right space i needed and showed he cared. Facility was nice and clean!"
"Taleea Mack, the store manager, was amazing to speak with and helped me understand the process of getting a space. She made sure to give me options, made sure I knew my code, and explained the billing process thoroughly. After a day of speaking with companies all day, she made my process so easy. I also saw her interact with several customers before me and when she had to step away she made sure that I knew I was next. Thank you so much Taleea!"
"Ivan was awesome at helping us get settling into the right storage unit for us! Great customer service and place has everything for your storage needs.
Ivan went out of his way to help us find what works for us and was extremely friendly and willing to help."
"My husband and I definitely recommend using this storage unit!!! Taleena Mack the store manager was very professional and very helpful to us finding and getting the right unit we needed. So if your reading this review right now, no longer look for a storage unit and get on over to LifeStorage!!! They are the best in town!!!!"
"Taleea made my experience very easy and smooth. Customer service was amazing I highly recommend coming here they got me taken care of while gladly answering all of the questions I had. Thank you, Taleea!"
"I am extremely disappointed in my experience with this facility and it is only because of my job requiring me to travel that I haven't moved to a different facility yet.
In October 2020 my unit was burglarized. I went to my unit on October 19, 2020, around 8:30 am and saw that someone other than myself had been in my unit. The lock was not broken and the door was not damaged. I am the only person that has both the passcode and the key to my unit. My guess was that the lock must have been picked. I was using the lock that I had received from Life Storage when I first rented my unit.
As soon as I noticed that several of my belongings were missing, I went to the front office where no one was available. It was close to 9:00 am. While I waited for someone to arrive to open the front office, I called customer service and reported the incident. Customer service directed me to call the insurance company to report the incident, which I did. The insurance company instructed me to file a police report, which I also did all while I was waiting for an employee to open the front office. Needless to say, having to wait in addition to realizing I had been robbed made me even more upset.
When the store manager finally arrived more than 30 minutes after the store was supposed to be open, she offered me the opportunity to move to a different unit. I agreed because I was supposed to be leaving town again for work on that day. I did my best to explain my situation and asked about security cameras, but I was told that the cameras are motion-sensor activated and that it would be difficult to find footage if I didn't know the exact date of the burglary.
As time has passed, my insurance claim has been denied because there was no evidence of forced entry despite the insurance adjuster telling me that another tenant had filed a similar claim around the same time that I did and that their unit was in the same row as mine. Also, I have called the storage facility again in an attempt to get more information about the security footage, but my phone call was never returned. I am extremely disappointed in how this experience has panned out. I feel that I was not taken seriously, especially once I had explained that the lock on my unit had not been broken. The manager acted as though it was impossible to pick the lock. I feel that more effort should have been placed into reviewing security footage since at least two burglaries had been reported. I also feel that despite the insurance company telling me that at least one other tenant had reported a similar crime, that more effort should have been put forth into reviewing my claim before they denied it.
My new unit is in what I believe to be a safer location, however, I am looking forward to the day when I am able to move my belongings out of Life Storage on Cox Rd in Gastoina, NC. I will never recommend this location to anyone."
"I am extremely disappointed in my experience with this facility and it is only because of my job requiring me to travel that I haven't moved to a different facility yet. In October 2020 my unit was burglarized. I went to my unit on October 19, 2020, around 8:30 am and saw that someone other than myself had been in my unit. The lock was not broken and the door was not damaged. I am the only person that has both the passcode and the key to my unit. My guess was that the lock must have been picked. I was using the lock that I had received from Life Storage when I first rented my unit. As soon as I noticed that several of my belongings were missing, I went to the front office where no one was available. It was close to 9:00 am. While I waited for someone to arrive to open the front office, I called customer service and reported the incident. Customer service directed me to call the insurance company to report the incident, which I did. The insurance company instructed me to file a police report, which I also did all while I was waiting for an employee to open the front office. Needless to say, having to wait in addition to realizing I had been robbed made me even more upset. When the store manager finally arrived more than 30 minutes after the store was supposed to be open, she offered me the opportunity to move to a different unit. I agreed because I was supposed to be leaving town again for work on that day. I did my best to explain my situation and asked about security cameras, but I was told that the cameras are motion-sensor activated and that it would be difficult to find footage if I didn't know the exact date of the burglary. As time has passed, my insurance claim has been denied because there was no evidence of forced entry despite the insurance adjuster telling me that another tenant had filed a similar claim around the same time that I did and that their unit was in the same row as mine. Also, I have called the storage facility again in an attempt to get more information about the security footage, but my phone call was never returned. I am extremely disappointed in how this experience has panned out. I feel that I was not taken seriously, especially once I had explained that the lock on my unit had not been broken. The manager acted as though it was impossible to pick the lock. I feel that more effort should have been placed into reviewing security footage since at least two burglaries had been reported. I also feel that despite the insurance company telling me that at least one other tenant had reported a similar crime, that more effort should have been put forth into reviewing my claim before they denied it. My new unit is in what I believe to be a safer location, however, I am looking forward to the day when I am able to move my belongings out of Life Storage on Cox Rd in Gastoina, NC. I will never recommend this location to anyone."
"The pandemic has forced me to close my location. I recently asked friends to recommend me a few secure storage locations in the area. After learning about Life Storage, I spoke with Alicia on the phone. I told her about my concerns and my schedule prior to move in. When I arrived, she had the paperwork ready and I was in and out of there quickly. She was wonderful! Thanks life storage!"
"We went in to check on prices and the lady manager Alicia was extremely helpful, very accommodating, stayed after hours and offered us every detail of information she could with patience! She was a perfect example of customer service! This place is top notch clean and we were very impressed!!"
"I had such an AMAZING experience at this location. The cleanliness of the facility was impressive , the customer service and the knowledge of the company was well represented by the store associate. Although I did not purchase a unit , Taleea was extremely helpful in going above and beyond with providing me with information on the units. She was very detailed and accurate in her prices and information . When I arrived she greeted me a smile that was very welcoming."
"From beginning to end, my experience was excellent. CJ, the store manager, went above and beyond to help me out with a jump start - such incredible help when I needed it most. Thank You!"
"This was a very smooth and easy transaction. The agents were kind and professional. The space is clean and affordable. I highly recommend this location for your storage needs."
"Ms. Ruby Rosa was yabba dabba delightful!!! She went above and beyond to make sure I had a pleasant and smooth experience!!! 5 < < < < < 's all the way! Thank you so very much! A very pleased customer =
"
"Ruby was such a delight ... Answered every question and was very professional in every aspect . Talks 100 mph had to I tell her the speed limit was 45 lol"
"Been here at this location since 1991. Ruby and Samantha are really making a difference in the atmosphere. They always have smiles on their faces and always greet me. It is an amazing place to store my items!"
"Samantha was so awesome. She was very helpful with my rental storage purchase. At the same while she was training someone. Her customer service was so amazing. She will make sure you get everything you need."
"This was my first time using a storage facility. It could not have gone any smoother!I researched other companies but I felt Life Storage was "the best bang for your buck". The staff was always professional and courteous. The climate controlled area where my units were was always clean. Overall, a pleasant experience. I have already recommended this location to friends and will continue to do so."
"The Associates at the Cox Road location in Gastonia went above and beyond accommodating my every need. They made this, my first experience with a storage unit, exceptional. Beverly H"
"I was so pleased with the quality service that I got at the Life Storage on Cox Road in Gastonia NC..Aleisha was very calm ,not bothered and she accommodated me and showed me the different units explaining all that I need to get done to have the Unit. She went above and beyond in reserving the inside unit for me,placing me on a list with the event one became available outside. I would get it.I really appreciate the service given by her and would recommend life storage to any one in need of storage for the Gastonia area.Thanks."
"My partner's and I were calling around in search of a storage facility to store our business equipment, as well as for storing cleaning products. We were very pleased with the level of professionalism from the staff at this location, as well as the knowledge they had on properly storing items to ensure their safety due to uncontrollable weather factors. We will definitely be calling back when we are ready to secure a place for our equipment!"
"I came in to look at some spaces and Samantha and Aleisha were both with customers but they assured me they would help me in a few moments. As soon as they were finished they got me all the boxes and materials I needed for my move! They are awesome."
"Valerie, you are what this world needs! You're such a genuine, caring person! Thank you for your above-and-beyond, amazing customer service, but more so for being an amazing human! Thank you for being a friend!! ;)"
"Valerie went above and beyond to make us feel welcomed and informed. Her positive attitude made a difficult time a little less difficult. So glad we chose Life Storage!!"
"I received very outstanding service upon my arrival...Miss Valerie was absolutely amazing. She walked me thru every detail in a very kind and curtious manor."
"guided me through the rental process so I understood what I have to do and very curtiouse and professional in the way they informed me what to do if you have a problem, very helpful."
"I had no problems; we used Uncle Bob's [Life Storage] before & was very satisfied, so we came back when we needed storage again! Wish the access hours were longer! Hubby works 10am to 9pm."
"We cleared the unit in timely fashion and then a month later rec'd a bill. We never notified office we had cleaned and left unit. The office lady ws SO GOOD to check and then obtained a waiver for no payment for the month unit was empty Sorry I didn't get her name, but that was truly customer service
"
"Samantha was very informative with a lot of useful information. Registering and closing our account was smooth and quick. The facility was very clean and well kept. We loved that the indoor lites were energy efficient and came on when needed."
"The associate made me feel like a VIP and went above and beyond. the associate walked the unit with me and explained all.
She (associate) deserves praise for her good work ethic. "
"We were just so very pleased with our entire rental experienc. Wonderful People and will definately use your facility again (quite possibly in the very near future)."
"I have been storing things here for quite some time ...and I have to say it is the BEST experience I could have. Having to take a unit in the first place was not my intent....but my personal situation I didn't have a choice...it was very stressful for me...but the people here have ALWAYS been understanding and helpful. They made a very bad situation more bearable....so when I found myself once again needing a space...there was no other choice in my book....and though the unit is actually a distance from where I moved....the people at this particular location is why I returned.
"
"Customer service was great! The storage space was clean and well lit. I was offered other services to help with my move. Samantha and Gina are just great employees."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #003, we offer great property security systems and clean, affordable storage units to rent for the residents of Cramerton, Ranlo, McAdenville, and other neighborhoods in Gastonia, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.
Self Service Kiosk Hours
Monday: 7:00 am - 9:00 pm
Tuesday: 7:00 am - 9:00 pm
Wednesday: 7:00 am - 9:00 pm
Thursday: 7:00 am - 9:00 pm
Friday: 7:00 am - 9:00 pm
Saturday: 7:00 am - 9:00 pm
Sunday: 7:00 am - 9:00 pm
Facility Access Hours
Monday: 7:00 am - 9:00 pm
Tuesday: 7:00 am - 9:00 pm
Wednesday: 7:00 am - 9:00 pm
Thursday: 7:00 am - 9:00 pm
Friday: 7:00 am - 9:00 pm
Saturday: 7:00 am - 9:00 pm
Sunday: 7:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental