Self Storage Units near Forest Park in Saint Louis, MO 63110

"Good costumer service. Clean open space."

"I had a truly professional experience with Terri Mckevoy. She had to deal with a very very difficult customer but was still able to multitask and get my unit set up. Afterwards she gave us a very thorough tour with some tips on how to keep our unit properly latched. Overall, delightful conversation and incredibly helpful despite that awful customer. Thanks Terri!"

"Great place"

"Terri & Candace were AMAZING!!! Helped me get exactly the space that we needed. Thank you!"

"Usually convenient, but last time we went, the lady was on the phone for 30 minutes before acknowledging us... poor priorities and/or poor staffing, I suppose."

"I’ve been working with the Manchester location for about one month now. Terri and Matt have been a great help - moving packages to my unit when they arrive and offering helpful answers to all of my questions. Would definitely recommend!!"

"Terri is awesome! Super helpful with getting a space for my company. Thank you Terri!"

"Terri was great! Had to upgrade to larger size and transition was seamless!"

"Very expensive they try everything to make you spend more more than need to be."

"Very clear and helpful service from Terri and Matt."

"I was asked if I wouldn't mind giving a review, and I certainly do not. Especially when customer service was decent. I've been in business with the company for one week now and am pleased. I do wish there were a trash can in the area because when unloading, small pieces of trash (leaves/mud mostly) sometimes falls out of the moving van."

"Best experience I’ve had with a business in a very long time. Terri was amazing! So helpful and friendly. She made the entire process so easy and you can tell she loves what she does. The facility is clean and is in a convenient location. Highly recommended! A+ 🙌🏻"

"Had a good service experience. Office is helpful. The storage unit got somewhat dusty after a couple months, so just be sure to cover /everything/, but it's safe, secure, with helpful folks!"

"Rates get higher and higher. I wish there was at least discounted rates during COVID-19 pandemic, even if for a limited time."

"Terri was a great help at this location! I have been having issues with other storage units lately and she took the time to walk me through this one and made me feel very confident with the units and company. Would definitely recommend!"

"Just all around not pleased with the place"

"Went here to look for storage for January. Management super knowledgeable and great looking facility. Great security. Will be coming here when I’m ready to store my stuff to get ready to put my house up for sale."

"Well at first I wanted a small space for $26 then they suggested a little bigger space for $34 I said okay and then I needed to buy insurance which I was not aware of for additional $14 so we're now up to $48 and then something like a $26 registration fee for a second floor unit fortunately I cancelled lost my $76 I saved a lot of money over the year by not using Life Storage"

"Very convenient good experience"

"I wanna start by apologizing for coming to the office so late to move in! Bethany was awesome. It was time for her to close but she was patient with me and took her time explaining everything and answering all my questions. She even took me on a tour of the building and showed me a few different spaces because I couldn’t make up my mind. She was so helpful I hope all of you workers are just like her. Workers like her are the reason for all of life storages amazing reviews! THANKS AGAIN BETHANY"

"The customer service at this location was above and beyond Saturday!!! The young lady Bethany in the front office was extremely busy when I walked in. There were a handful of people in there with and and what seemed to be a delivery of some sort all at once. She was fast at helping everyone in the order they arrived and got them where they needed to be efficiently. I just came in to inquire about a storage space for myself and she showed me a couple of different sizes since I was unsure what I may need and gave me prices as well as informed me of the current specials they have for new customers 20% off of boxes and things and a time slot for their van for moving. I will definitely be using this facility when the time is right for me. Thank you again for all of your help. Hope to see you next time!"

"Terri was SO helpful with the process of renting a space while waiting for my house to close! She personally walked us to the unit, explained everything I’d need to know, and helped me to rent a van for moving. Definitely went above and beyond!"

"The ladies in the office Bethany and Terri are patient and very good at communicating everything so it is understandable. They made me feel like this is the place I wanted my belongings to be. There’s awesome."

"Terry was so nice helping me get my unit setup today! Prices here are very reasonable as well. I got a climate controlled unit for 20 bucks cheaper a month and twice the size of the competitors space. I will recommend this service to my family and friends that need storage!"

"Great storage facility. Awesome staff!!"

"This facility is very nice and Bethany and Terri were very helpful couldn’t have asked for better service"

"Great friendly staff. Highly recommended for your storage needs!"

"Bethany and Terri did awesome work getting the best storage for us!"

"Terry and Bethany tuck care of us and help us choose a unite that was for our needs good service ."

"Great experience! Terri went above and beyond to make sure we understood everything. She is very personable. We will be back"

"An inside storage facility where the vehicle is driven in and parked but there are no ventilation fans to take the vehicle emissions outside. Somebody goofed."

"Friendly service. Drive in storage facility is clean, cool and have numerous hand trucks available for use."

"The place is clean The people are nice There prices are reasonable I got twice the space for less than the Last storage facility"

"Terri, the Lead Manager done an excellent job at helping me finding the right space I needed at Life Storage to accommodate my items. Terry was patience, friendly, kind and nice. Terry answered all my questions in regards to Life Storage prices, late fees, monthly payments, store hours, gate access times,insurance and items that you can purchase at Life storage (lockers, boxes, and other etc.) Terri always goes above and beyond to get the job done when it comes to the customers that needs a storage space at Life Storage..."

"I have had my unit here for about a year. I absolutely love Terri and Bethany. They have both been so helpful with everything and any issue I bring up, they have addressed it immediately. I recently had a rent increase, which is less than when I stored with a different company. I am very happy with this facility and the wonderful ladies who work here."

"They like to arbitrarily raise the monthly rates. I pay about $20 more than when I started 2 years ago. Most recently they took away the only perk that existed here, they went from having 24 hr access to access hrs of 6am-10pm. "To keep the riff raff out" is the reason I was given by management. Isn't that what coded entry is for? Believe me, when you're on 3rd shift schedule, this is a problem. Especially when it was a major factor in choosing the facility."

"The ladies in the office Terri and Bethany were a huge help today. They showed me a few units that would work best for me with the information I gave them and they were so helpful. Life storage is awesome 😎"

"MRS.TERRI AND MS. BETHANY ARE TWO GREAT REPRESENTATIVES FOR LIFE STORAGE. THEY ALWAYS HAVE GREAT CUSTOMER SERVICE. THEY DO A WONDERFUL JOB AT MAKING LIFE STORAGE CURRENT AND FUTURE CUSTOMERS FEEL WELCOMED ALWAYS. IF YOUR IN NEED OF A STORAGE SPACE I RECOMMEND YOU SEEK AFTER THESE TWO LOVELY LADIES AT 4959 MANCHESTER AVE 63110"

"Bethany was awesome today this is my second time here she made the move in process so simple....10/10 service."

"This store is awesome and efficient. Terri and Bethany are just wonderful. Great customer service."

"Bethany and Terri are the best! Great customer service and they are fun to work with! Thank you girls."

"Appreciate the great customer service and the way they take care of their customers."

"Staff was friendly and they work hard to keep the place safe and secure"

"Terry was wonderful. Thank you very much for your help."

"the staff just made things so easy....from the day i moved in to the day i moved out...thanks!"

"This is an amazing facility and the office staff Terri and Bethany are AWESOME. Great Customer Service."

"Terri and Bethany are excellent...customer service is thru the roof, facility is always clean !"

"Bethany & Terri is the best!!! She will work with you while handling her business with your company. Please give them a raise!"

"BETHANY IS SO DOPE 💙💙💙"

"For starters the ladies in the office are sweet, helpful, informative, and efficient. Thank you Terri and Bethany. Also, the facility was very clean and effective for me to store my things. I was extremely satisfied with their services."

"Terri and Bethany were very helpful. I love this place, so much that I’m getting a second unit!"

"TERRI & BETHANY WERE AMAZING 💯😁"

"Today January 9, 2020, I arrived to the unit and elevator 3 was out. I don't remember the lady name who work there but I know it wasn't Terri. I called her and she immediately came and fixed it. She was so sweet and very welcoming and I enjoy that. Thank you very much for being so helpful today. 239❤"

"I was dreading the rental process today. I put it off until the last minute. With Bethany as my worker I would rent 10 more she was very fast and helpful and curbed all my concerns. Thanks again!"

"Bethany was amazing. She is extremely helpful and informative about the facility. She is a great asset to the team. She was efficient and answered all my questions."

"The staff at life storage is pleasantly helpful and friendly. They will definitely be my go to for my storage neeeds."

"I came into the store and the young lady Bethany helped me figure out what size unit i needed for my belongings. She was friendly and efficient. Even tho they didnt have the size and type i wanted available that young lady went out of her way to get me set up at one of their other locations with a reservation and everything. I couldn't have asked for better service. Thanks again."

"The customers service is amazing at this place. The girls in the office were friendly, helpful, and knew what they were doing. Terri and Bethany you girls are wonderful."

"The Associate store manager Bethany was a great help I didn't know how I was going to find storage for my things before I move."

"Bethany was very sweet and professional. She knew exactly how to help me and the questions to ask to find out what i needed. She made my experience extremely efficient."

"Very clean store"

"friendly service from terri"

"This place was nice unit was a good size price was decent and Terry was very helpful she went above and beyond to help us get our unit on a Sunday at closing would recommend."

"Perfect facility and customer service"

"Terri the storage manager was super helpful and made sure I was satisfied with my service, by helping me any way possible to be happy! Thank you! 5 stars!!"

"Came into the facility for my husband because we had received a call fro Bethany due to our unit not being secured properly. I was so pleased with the way she handled things. She called us emailed us and when i came in she was more then happy to help. She explained the issue with the latch and took the time to walk me to the unit and made sure i knew how to properly lock my unit. I have never been more certain that our belongings are secure at this life storage location. Thanks again Bethany!"

"Bethany is an amazing asset to this company. I have been on the fence about storing with the life storage at this location when i leave the state and she made sure i knew my belongings would be safe and well taken care of. She also offered me the discounted rate for the things i may need to pack my things for the move and offered me their van at an amazingly low cost to me. These were just the things i needed to hear to feel certain i will be storing at this location during my future move. She was AWESOME!!!!!"

"I had a great experience here! Terri was super fast and extremely helpful getting me into the right space. Highly recommended!"

"This is an awesome storage space. I called and spoke with bethany on monday about a potential move in in February of next year and she gave me all the details fees and cost for start up. She mentioned the extra security with the gate codes cameras and the employees walling the facility daily. This is a place i know i could store my personal belongings and feel assured that my things will be very well looked after. I appreciate all the help and information she gave me. Thanks Life Storage you guys are AMAZING."

"Walked into the facility wednesday and tho i am not ready to rent at this time Bethany made me positive that this is where i will be storing when the time comes. The place is clean and well kept. She reassured me how my things would be secured with the codes and cameras. The facility is well lit. Finally the customer service was priceless. She made the process of informing me very efficient and understandable. Let me know my options and current costs and such. I love this life storage facility."

"Weve used storage for years, mostly at public storage and uhaul. This was our first experience with life storage and were very happy with their facility and bethany and terry made it an easy transition for us. We will be keeping our bussiness here from now on. Thanks bethany and terry 5 stars from me"

"I came to thw facility with my moving company in tow and the management at this location helped be get a larger unit fast and efficiently. Those to gals Terri and Bethany were so sweet and helpful and they made my decision yo store with life storage that much more pleasant. Thanks again girls."

"The new front office staff at this location are wonderful. Terri, the office manager, is very professional and considerate. Bethany, the assistant office manager, is so sweet and charming. They made my moving out a stress free experience! I will absolutely be using Life Storage in the future."

"Terri has amazing customer service and was very helpful in giving me the information needed to make my decision on using life storage. She was wonderful."

"Life Storage at 4959 Manchester Road has been absolutely remarkable during the time that covid-19 hijacked the world. I spoke with Terry who was very helpful in resolving issues related to my account. She was professional, yet empathetic, as I explained to her all the issues I dealt with relocating to another state. She worked with me tirelessly until the matter was resolved. It's nice to know that my personal belongings were in the hands as a facility it hasn't forgotten the meaning of the words good old-fashioned customer service"

"Great service!! Very helpful with the process and information that goes into renting a space. Will keep this location and recommend it to others!"

"Their process is efficient and staff is friendly."

"All of the workers that were out when we arrived were very rude. If you ask any question they talk to you like you are an idiot. We packed everything into the storage and then locked it up. Two weeks later we receive a phone call from Brian saying that our unit is "not secured". When I asked what happened to our lock he says we did not put one on, when we know we did. He was very rude and would not answer any of my questions but just say your unit is not secure over and over and that the lock was inside our unit. I stated we put our own lock on the unit and what happened to it? He said you can't use your own lock, which we did not know this but still are not sure what happened to our lock, which was never answered completely. His tone the whole time was very rude from the moment the conversation started. We will never use these storage units again and would not recommend these for anyone."

"I would like to start off by saying my experience with this facility did not start out that great. Matter of fact, i moved into a space and at the time Bethany was awesome. She was very helpful and was doing what she could to make my move easier. Two days later i came back into the unit and noticed there was water getting into my unit from somewhere but i couldn't move my things into another unit yet because my wife and i were leaving to go back to texas for her surgery. Bethany sold me some mattress covers at a discounted rate to cover my things in that area until i could come back. I really appreciated the fact that she seemed to genuinely care about my belongings. We just came back to town sunday. And decided to start moving out things into a new unit. She helped find cards and made sure we didn't need anything additional for our transfer. Bethany was the biggest help through out this entire mess and i really wish companies had more employees like her. Helpful, kind, hard working, motivated, and a problem solver. I will definitely store with life storage now and in the future."

"Great staff. Nice and clean place."

"Front desk is awesome !! Terri and Bethany are the best !! If you want your property safe and sound, don’t hesitate, store your belongings here at this location !!"

"Bethany and Terry strive to make your life easier! The store is in great shape and the service is exceptional!"

"Bethany did an awesome job getting me & my family situated in a 10x20 storage unit.... The ease of the transaction.... She gave me a tour of the different units & was very knowledgeable& helpful.... I'm so excited about my decision to use Life Storage.... Hopefully they keep up the excellent customer service.... 😍😍😍"

"Clean place. It's tight."

"Bethany was awesome. She made it easy to get the information that I was looking for about storing with Life Storage. She gave me all the information I needed and the things that I didn't even know I needed to know about storing with any facility when I prepare for my move I will definitely be storing with Life Storage."

"Bethany, thank you for your professionalism. You made my move so easy going."

"Bethany made the van rental process a breeze simple and efficient!!! Would love to use this company!"

"I called in today to check on prices and availability. Terri answered and was as sweet as could be. By the end of the call i knew this was the storage for me."

"If you are currently looking for storage this place and the customer service at this location is perfect for anyone. I just happen to drive by and seen they were open a few days ago. Bethany was such an amazing help on deciding what size unit i would need among other things. Now and in the future i will be coming here for all of my storage needs."

"Awesome service, helped by Terri. Easy storage for a very good price."

"I stopped by the manchester store just to see what my options were with storing my thing. Bethany was just the best. She helped me gauge what size i would need or if i needed temp control and answered all my questions. When i decide to store i will be going with her facility."

"I stored some studio furniture, artwork, and materials here in a climate controlled unit for 3 years and it was perfect. All my items are in the same condition they were when I started. I recently moved everything out, but will consider Life Storage as my first option if I need high quality storage space again."

"I was very disappointed with my experience. When making my reservation I was explicitly told by a customer care agent and the manager Terri that I would be able to prorate the rent out in my final move out month. However, when the time came I was refused that option based on a fine print in the contract. I will not be doing business with this company again."

"The facility is clean and the manager Terri is very knowledgeable. Would recommend this place to everyone!"