Self Storage Units near Saint Louis in Florissant, MO, 63031

"Very friendly quick service"

"Great service, quick and easy…👍"

"Huge help."

"Had a good experience"

"Richard was great he help me with no problem this is my second time renting a space here❗️"

"Very kind very helpful"

"Richard was very helpful and knowledgeable. He answered my questions and let me check out the unit before we got everything squared away. Easy and quick. Thank you!"

"My experience was smooth and seamless. Thank you!"

"Have to leave here after 15 years of being a loyal customer. We paid $400 a month for storage of old family items for many years. This month they decide to slap us with a $75 dollar late fee on our payment. We tried to pay online, but the service was out for a few days. When I went up to the office to simply cut them a check, the sign on the door said" be back at 3:30." Easy enough. Came back at 3:30 & no one was there, waited for about a half hour & still nobody came. Figured ok things happen. Came back the next morning about an hour after the office opens, notice the same sign on the door. OK, went home & returned about an hour before the office was supposed to close, same sign & still nobody there. They then threatened us with a $75 dollar late fee or they would auction off our family items! Any reasonable person would notice this was an outlining circumstance. Their online payment system was down & nobody in the office to accept the check, right? The person we spoke to on the phone to get our $75 refunded was rude, continuously speaking over us & would not listen to reason. I know that this $75 late fee is not equal to our 15 years of loyal & on time customer dedication!"

"Richard was super nice and helpful. Facility is easily accessible and clean."

"Polite and courteous"

"Richard was very attentive and welcoming."

"Just rented a storage unit and had a great experience. Great customer service. Clean facility."

"I appreciate the courtesy call by Richard.  He followed up with ALL my needs and questions.  Customer service like that is great when you're already going thru tough times.  Thank you sir."

"Super friendly, expedient and professional!"

"Richard was efficient and knowledgeable with assisting me with my storage needs"

"Great place and great store manager Richard."

"I have been using life storage for years and Richard is the best. He is always helpful"

"Richard was great every time I came into the storage facility. A great place to store your items"

"great service. clean & secure facility. was a great experience to help our move & storage needs."

"Richard was very professional and helped out tremendously! 5 stars easily!"

"Awesome Experience!"

"Very helpful nice place awesome service"

"Very helpful with all my questions."

"What a way to celebrate Cinco De Mayo with a great guy who sends a friendly reminder about the upcoming bill! Cheers to Rich...A top notch outstanding Man!! Thank ya kindly for your continued assistance for your services!!"

"Mr. Richard is always so nice, helpful, and knowledgeable. He has set me up with another clean and safe unit."

"They are overpriced and late fees don't add up. The staff are ignorant too"

"Mr Richard was very helpful and friendly"

"Store #309- Very friendly, explained to me on the phone the process of everything. Will recommend to others"

"Great service best place to store in town Richard is always helpful and polite ."

"Rich was friendly , helped me find the space I needed ...definitely would recommend"

"ouida is very professional and she help me out when i purchase a space she made the process so easy"

"Life Storage is a great place to store always friendly staff and have awesome prices."

"Ouida moved me in my 3rd space today .great service."

"Life storage has done a wonderful job helping our family with all things storage"

"Chris at store 309 was super friendly helpful and professional! Great place! Easy to go to and the location is very close to my house."

"Open 24hrs is a plus!"

"Carl and Rich helped me set this up in no time! Got me the right sized locker for my storage usage and helped me with all the ins and outs of the facility! Thanks again!"

"Very friendly staff, overall great experience!"

"The whole environment of this facility is so welcoming! Carl spent about 20 minutes touring my unit and describing services they provide. My things will be safe here and that's something I was left feeling."

"Excellent customer service and clean! Thank you!"

"Amazing employees with great customer service! Rich was so kind and helpful with getting our needs met, I would recommend Life Storage to anyone not only because its safe and secure, but the staff running the place knows how to help!"

"service was good"

"Great place.....very accommodating and were very patient with me as I decided to switch the size of the unit I rented at the last minute. Explained the process really well and love all the security cameras and features."

"Very friendly, convincing, and all around helpful! Our man Carl really hooked us up with a nice 5x10 unit that we are excited to use! The process of setting it up was very smooth. I would definitely recommend this storage facility!!"

"Carl and Richard Was super helpful in meeting my storage needs"

"Richard and Carl are Awesome! Thank you both!"

"Best of best customer services"

"Richard and Carl were very helpful. They both are awesome!"

"These old geezers are real pleasers! Thanks Richard and Carl!!! Amazing staff"

"Hey thanks Carl and Richard"

"Very kind and friendly service."

"For a couple of old farts Richard and Carl are a breath of fresh air. Thank you for your services."

"I called Life Storage and was able to get my storage unit for my car the same day. It was a simple and fast process. Both gentleman that work there are very knowledgable and helpful during the entire process. I was able to complete the entire process in under 30 minutes. Not to meantion the guards are well lit and very secure."

"Carl great service best I had thanks"

"Amazing service"

"First off the management is Amazing. I like that it is very quite and everything looks amazing from the outside to the inside . Getting into the storage center its very easy no hassle. The storage unit was big enough to fit all of our stuff . This will not be my last with them .They are simply amazing and everybody is wonderful."

"Thank you to Carl for his assistance !"

"We had a house fire in October of 2017. I was turning receipts in to be reimbursed by insurance when I realized I couldnt find my in-person receipts for the unit we had at store #309. I called and talked to Carl, who is super friendly and said, since we lived so far away now, that he would print and mail them to me. Their service was exceptional when we were storing there, but to take the time and expense to mail hard copies to me almost 2 years later... thats amazing."

"The workers were pleasant and helpful"

"Property was always very clean."

"I thank Carl Woodard for his EXCELLENT help that he showed me. I'm moving to Nevada and he helped my moving to be a greater experience."

"These guys made my transaction very easy. Thanks Richard & Carl."

"They are very understanding to your concerns and Needs. I would recommend this Company I’ve been with them for almost 2yrs"

"Carl helped me get the right size unit & was very helpful with the whole process!"

"Richard and Carl are very helpful, knowledgeable, and professional! Thnx guys!"

"Amazing service. Been here several years. Didn't lock my unit properly recently. They called me to let me know. They really watch the items you store. Do not pass this place up if you're looking for a storage location."

"Carl was very friendly and was able to assist me with any questions I had. Great customer service!!!"

"Carl was very professional and very friendly. He was able to answer any questions I had. Its nice to know that some people still have amazing customer service skills!"

"Rich and Carl are genuine, caring and helpful! Best experience in 20+ years of being pharmaceutical rep!"

"Professional and well organized."

"Carl was great. My first time renting a storage unit. Only issue and it was not Carl’s problem but a problem with the computer that required help desk. After about 30 minutes I left and cane back. Carl was awesome"

"Great customer service!!"

"Very efficient and pleasant to work with"

"Carl and Richard were very helpful and their customer service is great"

"Customer service was very fast and friendly. Would definitely recommend this facility."

"Great staff very helpful. Being able to come in and out when I need to is great due to the Nature of my work"

"The staff were very helpful. They worked to accomodate nearby construction "

"This is the 2nd different occasion to rent a storage space form this location and both times I have been very happy with the results! I was especially happy to receive a 1/2 price discount for my 2nd month of rental this time!"

"I was very impressed with the service that I received. I was impressed with the grounds and the cleanness of the storage unit. "

"Very respectful "

"Courteous service, Spent time showing the unit we would be renting."

"The guy at the front was so respectful and helpful. Made my choice easy to choose your company "

"The manager at your location on Shackelford goes above and beyond for his customers! Richard is one of the most caring people I have ever met,you can truly tell he loves his job and his customers! I think the company should find a way to recognize his outstanding customer service!"

"The storage area was about the right size for my items and the man behind the counter told me everything I needed to know. The passcode he gave me worked the first time I used it without any assistance."

"Richard is a valuable asset to the Uncle Bob [Life Storage] company. I have found him to be very kind and very considerate."

"This location is well-kept and maintained. Consistently see employees checking locked units and removing trash from facility. It's one of the observations I've seen and one of the reasons why I selected this location."

"Your customer service reps were very nice and helpful to us."

"Richard & I believe the other person in the office name is Ron. They both are happy, polite & extremely helpful every time we go into the office. We would recommend Uncle Bob's Storage #309 to any one who would ask us about a storage place. We are very happy customers!"

"Great service. "

"Expectaions met."

"Your storage facility is run very professionally. The only negative is that your prices are on the high side."

"very good experience."

"Richard was a huge help! He made our experience easy and enjoyable! Big thanks to Richard! "

"You met all my expectations and more. The associate was more than courteous and professional, he was extremely helpful."

"Richeck went above and beyond."

"Very clean and well maintained. Richard is very nice and helpful. I have two units at this location and am very satisfied with both."

"Very positive experience. Always willing to help never disappointed. This was our second time renting a unit at this location, won't hesitate to return should the need arise. "

"Pam was absolutely fantastic. She did everything she could to accommodate my needs for storage. She truly understands customer service. "

"Friendly and helpful staff"

"The process, terms, and conditions were clearly explained and the associate was both personable and knowledgeable."

"Rich was very kind. I forget the lady's name who worked there, but she was very helpful as well."

"Our experience was easy and trouble free during a difficult time in our lives. We were glad that things at your facility went that well."

"They always make sure the side gate is opened for me,since I don't drive Pam is Lay's smiling and always asking how my day is"

"The staff was always friendly and knowledgeable. I knew my valuables were in a safe and secure facility."

"Keep up the good work!"

"Pam that works at our location is wonderful. She went above and beyond to make a happy and get us a unit in a great location. She has been very helpful and kind. "

"Attendants are always helpful & personable. It's a pleasure to go there."

"I always felt welcomed."

"Richard and Pam are great. They are one of the reasons why I stay at Uncle Bob's [Life Storage]"

"It would be nice if the property had more outdoor lighting and (timed, perhaps) lights inside the individual units. I seldom feel secure going there after dusk. Also, in future I would prefer a unit that was not built on a hill, as this is inconvenient when loading and unloading. Otherwise, this is fine."

"Everything was great"

"The gentleman that helped me was very courteous and helpful. I was impressed with his kindness and professionalism."

"Staff informative and courteous"

"everything was great, the customer service, was outstanding, and very helpful, I will highly recommend someone to your facility."

"IF POSSIBLE DROP SALT AROUND ENTRANCE TO ALL STORAGE DOORS TO MELT ICE THAT MAY BE BLOCKING THE ENTRANCE MAKING IT IMPOSSIBLE TO GET INSIDE. THANK YOU."

"I am incredibly happy with your Florissant location. I have 3 lockers there for happy reasons and sad. Richard and Pam have been incredible in their help and support. My Dad passed away in Mar 2013 and I had to empty a house. Sometimes I would be unloading a car or truck and Pam would come down to see how I was doing and to help. She was a real moral booster. I could pay on-line but I don't just so I can go in and chit chat a little bit. They're awesome!"

"rich is one of the best people I have ever dealt with."

"very personable and informative"

"I particularly wish to acknowledge Richard at the facility on Shackelford Rd. in Florissant. I have had two occasions (separate)to have units at the facility and Richard has always been great to work with. He is a true gentleman. I was well satisfied by the storage unit and recommended my daughter rent a facility and she, too, is very pleased."

"Any time I have needed to contact your store, I have always been helped in an expeditious manner. Knowing my belongings are being stored at your facility gives me peace of mind. Thank you!"

"Our things were in storage over a year and everything was in good condition with no moisture damage at all, impressive!"