Life Storage in Florissant (#309)

We ask our customers about their experience with us at three points during their stay at Life Storage. We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in Florissant (#309). We're proud of our team of store associates, our facility, and the great things we hear from our customers!

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• Life Storage in Florissant (#309)
  Mark (Florissant, MO)
  5.0 out of 5

  "This is the 2nd different occasion to rent a storage space form this location and both times I have been very happy with the results! I was especially happy to receive a 1/2 price discount for my 2nd month of rental this time!"

  June 27, 2017
• Life Storage in Florissant (#309)
  Juan (Florissant, MO)
  5.0 out of 5

  "Very respectful "

  May 23, 2017
• Life Storage in Florissant (#309)
  Matthew (Florissant, MO)
  5.0 out of 5

  "The guy at the front was so respectful and helpful. Made my choice easy to choose your company "

  April 26, 2017
• Life Storage in Florissant (#309)
  Eric (Florissant, MO)
  5.0 out of 5

  "The storage area was about the right size for my items and the man behind the counter told me everything I needed to know. The passcode he gave me worked the first time I used it without any assistance."

  January 24, 2017
• Life Storage in Florissant (#309)
  Allen (Florissant, MO)
  4.8 out of 5

  "This location is well-kept and maintained. Consistently see employees checking locked units and removing trash from facility. It's one of the observations I've seen and one of the reasons why I selected this location."

  October 23, 2016
• Life Storage in Florissant (#309)
  Vickie (Florissant, MO)
  5.0 out of 5

  "Richard & I believe the other person in the office name is Ron. They both are happy, polite & extremely helpful every time we go into the office. We would recommend Uncle Bob's Storage #309 to any one who would ask us about a storage place. We are very happy customers!"

  June 14, 2016
• Life Storage in Florissant (#309)
  Joan (Saint Louis, MO)
  4.7 out of 5

  "Expectaions met."

  March 25, 2016
• Life Storage in Florissant (#309)
  Harold (Florissant, MO)
  4.8 out of 5

  "very good experience."

  February 23, 2016
• Life Storage in Florissant (#309)
  Eileen (Florissant, MO)
  5.0 out of 5

  "You met all my expectations and more. The associate was more than courteous and professional, he was extremely helpful."

  August 30, 2015
• Life Storage in Florissant (#309)
  Michael (St. Louis, MO)
  5.0 out of 5

  "Very clean and well maintained. Richard is very nice and helpful. I have two units at this location and am very satisfied with both."

  August 26, 2015
• Life Storage in Florissant (#309)
  MaryGrace (St. Louis, MO)
  5.0 out of 5

  "Friendly and helpful staff"

  July 23, 2015
• Life Storage in Florissant (#309)
  Kimberly (Florissant, MO)
  5.0 out of 5

  "The process, terms, and conditions were clearly explained and the associate was both personable and knowledgeable."

  June 26, 2015
• Life Storage in Florissant (#309)
  Mark (Florissant, MO)
  4.8 out of 5

  "Our experience was easy and trouble free during a difficult time in our lives. We were glad that things at your facility went that well."

  March 30, 2015
• Life Storage in Florissant (#309)
  Nancy (Florissant, MO)
  5.0 out of 5

  "The staff was always friendly and knowledgeable. I knew my valuables were in a safe and secure facility."

  January 25, 2015
• Life Storage in Florissant (#309)
  Brooke (Florissant, MO)
  5.0 out of 5

  "Pam that works at our location is wonderful. She went above and beyond to make a happy and get us a unit in a great location. She has been very helpful and kind. "

  December 18, 2014
• Life Storage in Florissant (#309)
  Tiana (Florissant, MO)
  5.0 out of 5

  "I always felt welcomed."

  September 23, 2014
• Life Storage in Florissant (#309)
  Eric (Florissant, MO)
  3.6 out of 5

  "It would be nice if the property had more outdoor lighting and (timed, perhaps) lights inside the individual units. I seldom feel secure going there after dusk. Also, in future I would prefer a unit that was not built on a hill, as this is inconvenient when loading and unloading. Otherwise, this is fine."

  August 29, 2014
• Life Storage in Florissant (#309)
  Susan (Florissant, MO)
  5.0 out of 5

  "The gentleman that helped me was very courteous and helpful. I was impressed with his kindness and professionalism."

  June 05, 2014
• Life Storage in Florissant (#309)
  Regina (Florissant, MO)
  5.0 out of 5

  "everything was great, the customer service, was outstanding, and very helpful, I will highly recommend someone to your facility."

  March 26, 2014
• Life Storage in Florissant (#309)
  Diana (Florissant, MO)
  5.0 out of 5

  "I am incredibly happy with your Florissant location. I have 3 lockers there for happy reasons and sad. Richard and Pam have been incredible in their help and support. My Dad passed away in Mar 2013 and I had to empty a house. Sometimes I would be unloading a car or truck and Pam would come down to see how I was doing and to help. She was a real moral booster. I could pay on-line but I don't just so I can go in and chit chat a little bit. They're awesome!"

  February 21, 2014
• Life Storage in Florissant (#309)
  Philip (Florissant, MO)
  5.0 out of 5

  "very personable and informative"

  December 01, 2013
• Life Storage in Florissant (#309)
  Jacqueline (Spring, TX)
  5.0 out of 5

  "Any time I have needed to contact your store, I have always been helped in an expeditious manner. Knowing my belongings are being stored at your facility gives me peace of mind. Thank you!"

  September 01, 2013

• Life Storage in Florissant (#309)
  Amy (Florissant, MO)
  5.0 out of 5

  "I was very impressed with the service that I received. I was impressed with the grounds and the cleanness of the storage unit. "

  June 22, 2017
• Life Storage in Florissant (#309)
  Mark (FLORISSANT, MO)
  5.0 out of 5

  "Courteous service, Spent time showing the unit we would be renting."

  April 26, 2017
• Life Storage in Florissant (#309)
  Julie (Florissant, MO)
  5.0 out of 5

  "The manager at your location on Shackelford goes above and beyond for his customers! Richard is one of the most caring people I have ever met,you can truly tell he loves his job and his customers! I think the company should find a way to recognize his outstanding customer service!"

  February 23, 2017
• Life Storage in Florissant (#309)
  Ann (Florissant, MO)
  5.0 out of 5

  "Richard is a valuable asset to the Uncle Bob [Life Storage] company. I have found him to be very kind and very considerate."

  December 23, 2016
• Life Storage in Florissant (#309)
  DON (FLORISSANT, MO)
  4.7 out of 5

  "Your customer service reps were very nice and helpful to us."

  October 23, 2016
• Life Storage in Florissant (#309)
  Melissa Torres (Florissant, MO)
  4.4 out of 5

  "Great service. "

  May 26, 2016
• Life Storage in Florissant (#309)
  Jim (Chesterfield, MO)
  4.4 out of 5

  "Your storage facility is run very professionally. The only negative is that your prices are on the high side."

  February 27, 2016
• Life Storage in Florissant (#309)
  Kaitlan (Florissant, MO)
  5.0 out of 5

  "Richard was a huge help! He made our experience easy and enjoyable! Big thanks to Richard! "

  September 23, 2015
• Life Storage in Florissant (#309)
  Tricia (St. Louis, MO)
  5.0 out of 5

  "Richeck went above and beyond."

  August 27, 2015
• Life Storage in Florissant (#309)
  Beverly (Florissant, MO)
  5.0 out of 5

  "Very positive experience. Always willing to help never disappointed. This was our second time renting a unit at this location, won't hesitate to return should the need arise. "

  August 25, 2015
• Life Storage in Florissant (#309)
  Jennifer (Saint Louis, MO)
  5.0 out of 5

  "Pam was absolutely fantastic. She did everything she could to accommodate my needs for storage. She truly understands customer service. "

  July 23, 2015
• Life Storage in Florissant (#309)
  John (Florissant, MO)
  4.7 out of 5

  "Rich was very kind. I forget the lady's name who worked there, but she was very helpful as well."

  April 23, 2015
• Life Storage in Florissant (#309)
  Robert (Florissant, MO)
  4.9 out of 5

  "They always make sure the side gate is opened for me,since I don't drive Pam is Lay's smiling and always asking how my day is"

  March 29, 2015
• Life Storage in Florissant (#309)
  MaryGrove (Florissant, MO)
  4.3 out of 5

  "Keep up the good work!"

  December 19, 2014
• Life Storage in Florissant (#309)
  Carol (Florissant, MO)
  5.0 out of 5

  "Attendants are always helpful & personable. It's a pleasure to go there."

  November 26, 2014
• Life Storage in Florissant (#309)
  Deborah (Florissant, MO)
  5.0 out of 5

  "Richard and Pam are great. They are one of the reasons why I stay at Uncle Bob's [Life Storage]"

  September 21, 2014
• Life Storage in Florissant (#309)
  Cleo (St. Louis, MO)
  5.0 out of 5

  "Everything was great"

  June 26, 2014
• Life Storage in Florissant (#309)
  Maraget (St. Louis, MO)
  4.8 out of 5

  "Staff informative and courteous"

  April 25, 2014
• Life Storage in Florissant (#309)
  Joe (Hazelwood, MO)
  4.8 out of 5

  "IF POSSIBLE DROP SALT AROUND ENTRANCE TO ALL STORAGE DOORS TO MELT ICE THAT MAY BE BLOCKING THE ENTRANCE MAKING IT IMPOSSIBLE TO GET INSIDE. THANK YOU."

  February 24, 2014
• Life Storage in Florissant (#309)
  Gary (St. Ann, MO)
  5.0 out of 5

  "rich is one of the best people I have ever dealt with."

  January 04, 2014
• Life Storage in Florissant (#309)
  Patricia (Florissant, MO)
  5.0 out of 5

  "I particularly wish to acknowledge Richard at the facility on Shackelford Rd. in Florissant. I have had two occasions (separate)to have units at the facility and Richard has always been great to work with. He is a true gentleman. I was well satisfied by the storage unit and recommended my daughter rent a facility and she, too, is very pleased."

  October 01, 2013