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140 Neponset Valley PkwyReadville, MA 0213627.2 Miles Away
Customer Reviews - Life Storage #163, Northbridge
We at Life Storage want to maintain the best storage facilities in Northbridge, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Safe, clean storage units with plenty of cameras for security. Jess is informative, friendly and available to answer all questions. The price special is better than any of the surrounding storage areas."
"This place was excellent and I didn't know what type of unit I needed and Jessie helped me figure it out and gave me a great tour. She really made the entire experience a breeze. I will highly suggest this place to my friends and coworkers"
"Staff here was very helpful over the phone and in person. Number on their website offers customer service 24/7 and answer quickly. Manager at the Northbridge location was extremely friendly and gave an efficient walk through for checking in and setting up my automatic payments. Great location and management."
"Horrible storage facility. First of all, a lot of their "great" reviews here are for their motor vehicle inspection, and unless you drive a brand new car I wouldn't bother with them for that. VERY picky, like unless you have new tires & windshield go somewhere else, they'd flunk you for a wiper streak. Office hours are a joke, they're almost never there. I receive SSD, a very small amount of money on the 3rd of every month. This is of course 2 days late for life storage of northbridge & gives them an excuse to charge a late fee. This is the second month they've done this to me, and like last month I paid it and I'm STILL locked out. Went there today, nobody there even though office hours say they should be. Their prices are ridiculous as well."
"Not much to say really. No amount of words could ever describe the kind treatment I recieved here at this Life Storage location... I walked in and was immediately accepted like if I was family and in a sense I feel as though I am. Sherry, you really are a blessing and meeting you was an honor. 😘"
"The manager shelia is a rockstar! She has been working by herself the past few weeks and is making sure we customers are taking care of. Definitely a super woman. She should get alot of credit between working the office and inspection station. Way to go girl."
"Everytime I walk into life storage, the lady’s in there are always in a good mood and always make me feel welcome! When anyone asks me if I know of a good storage place I always tell them LifeStorage!"
"I would like to give kudos to sherri. She is so sweet. Very friendly. I think she should become the manager. The manager there now is not very friendly. Everytime I am in my space. Sherri is outside, either blowing leaves, or weed whacking. Where is the other girl. I would like to know what happened to Lisa. She was there for a long time. All the reviews I read on here is all about the other girl. She writing her own."
"Shelia has to be the best manager I have ever met. She went above and beyond to make sure I felt welcome and comfortable. Was a very friendly and heartfelt environment. If your looking for a place that makes you feel like your family than this is the place to go."
"I get my car inspected here every year and these girl are so thorough when it comes to the safety. I have two children and I am truly blessed to have them go through my car the way they do. My kids are my world so there safety means everything to me. So thank you so much ladies! ❤️"
"State inspection done here. Make sure you don't have license plate covers on. I received a red R sticker for it. The employee should have told me to remove the plate covers before she would do inspection."
"Easiest. Experience. Ever. I did all the paperwork online, completely contactless booking. Showed up and there was my unit, opened the door, there was a cute lil welcome bag containing the lock to my unit. Even though I never saw or spoke to an associate, I felt welcomed.
Edit: I forgot to mention this is also where I got my car inspected back in January...also had a great experience. I didnt realize it was just about closing time, but they were willing to take my car, I didnt have to bug anyone or ask for a manager, they just said..ok no problem. Great customer service."
"I come here every year and get my car inspected. Shelia thanks for all your help. Happy to see that you have finally moved up in the company. You are a very smart young lady, I look forward to seeing you next year."
"Came here to get my car inspected, the girls where amazing and very helpful. I had an issue with helens in northbridge in regards to getting an inspection sticker done last year. They did not even check my vehicle out completely it was in and out in 5 minutes and two weeks later my front end gave out. These ladies took their time and told me exactly what it is that i needed to fix in order to make sure my car was safe for me and my kids. I absolutely recommend that you come here and see these ladies. They take the public safety serious."
"I just want to thank the new store manger Shelia for her help. My family and I where having a hard time with the storage process and she made sure we understand the terms. Outstanding, wish I could give more than five stars. Thank you =O"
"I rent a storage space. And I don't get paid until the 15th of every month. My rent is due on the 29th. Well after 5days they give you a late fee. That is nonsense. I told some guy there, that is not fair. He said well that's how we do our billing. So rude. If I new that I wouldn't have rented. Hope to move out soon."
"Went to get my car inspected today. Was waiting on the bench. When this crazy young kid started yelling at one of the girls in the office. I was going to say something. But the.police showed up. She was just minding her business. Crazy town"
"I went here the other day, because my friend recommended it. Entered the office and the greeting was very warm. They welcomed me, by saying welcome to life storage. And said there name. Also asked me mine. Right then I new they were going to listen to my needs. Very helpful. Made a bad into a good. Thankyou.=="
"My sister leases a space here. Had to go and get her Christmas decorations. I thought there would be an issue getting in. But in front of her space was all cleared. No snow or ice. Considering the majority of parking lots still Icey. Lots of sand down, and a nice grip on my feet when I got out of my car. Good job lifestorage. Continue the great work."
"There is so much I can say about these ladies. But I would be here all day. My company rents a space here. Every time I come in. They are always doing something. They really work hard. Whether it is inspecting cars, or walking around. Sweeping, shoveling. They asked me if I could do a review. Without any hesitation I said absolutely. Keep it up ladies. Merry Christmas."
"So glad I came here to get a sticker. Just got done Xmas shopping. So crazy out there. And dealing with rude people. Then I come here, and they made my day. Very polite. And thanked me for my business. And said please come back again. Oh I will. Bringing my wife's car next month."
"Came to life storage for a storage locker. Unfortunately they didnt have the size I needed. But they did notice my inspection sticker was old. They said we can't help ya with storage, but we can make your car street legal. So I got a sticker. All set for another year. Thankyou ladies for being observant. Happy Holidays."
"Got my inspection sticker last week. I told the ladies I would do a google review. Kind of late, because it was last week. Sorry girls. But all went well. They told me that I needed new tires. Which I new I did. Hope they wouldn't catch it. But they did. I am actually glad they failed me. Or I wouldn't have gotten off my butt and got new tires. Glad I did. Had a storm the following day. All safe. Peace out."
"During my many many many rental processes, Shelia has been a complete rockstar! I could not have done this without her motivation. Completely straight forward, honest, and a great sense of humor. When I go into the office and she that she is working I am instantly happy by her presence. Thank you so much for making this journey easier for myself by being a warm hearted person and always making me laugh! Would love to have you come and work for my company one day."
"Amazing customer service! Woman work hard at trying to assist with my every need when it came to renting. I highly recommend this storage location to anyone looking for a clean and customer friendly environment."
"I am a storage consultant. And I wanted to see how other storage facilities run. So I took a stab at this storage. Very impressed that they bring locks on a clipboard. While showing the customers a space. Site is very clean. I may come back and offer someone a job."
"Made a reservation the other day. They called and left message. I called them back today. Asked if I could come today. Rented a 10x10. Then I was going to buy stuff to pack. They had it all there. So convenient."
"Stopped at lifestorage yesterday. Looking for a specific box size. Unfortunately they didn't have it either. They gave me a few different ideas I could do. Well I tried one and it worked. They were very helpful. Thankyou."
"These ladies are amazing. I get my car inspected here every year and I am truly impressed of how well they check my car. I know they are completely honest unlike a garage because these woman are not looking to sell me anything. They truly inspect for the safety of me and others. I love this place and will never go anywhere else."
"Got my car inspected today. Wanted to also rent a 10x20. Since my car is legal with a new sticker. The girls were nice, but no 10x20 available. They did suggest the Oxford store. But a little bit out of my way. Thankyou anyways."
"Got my car inspected today. The ladies asked if I ever came here before. I said nope. They asked if I would come back again. I said absolutely. That is why I am doing a review. Awesome people. Thankyou."
"I was kind of skeptical to come and get my car inspected. Because it was a storage place. Thinking a junkyard or something. Totally wrong. Girls were great. In and out like 10 minutes. Definitely coming back. And telling the fam."
"Needed a 10x30. Like I really had a chance getting one this late. Before winter. Low and behold they had one left. Told them I would be back in 3days. I was, and they really held it for me. Thankyou ladies.=="
"This was the best customer service I have ever had. In today's world everybody is so angry. Just want everybody to get along. These girls made my day. So friendly, and genuine. Thankyou Life Storage.=== ="
"Best inspection experience ever!
I was in need of getting my car inspected but there was a wait at my normal garage. I had remebered passing by life storage and seeing that they did car inspections so i called and they were extremely friendly and said they could fint me in on my lunch break!
They had me in and out in under 10 minutes with no wait! All 3 women were extremely friendly and i will be going back there every year without a doubt! I will be recomending them to everyone I know!"
"Currently have a space here, the girls are extraordinary. Always make me laugh, never have an issue when paying my rent. I Tend to be late often, but Shelia is always calling me and reminding me my rent is due. Top notch woman she is, would make an amazing manager."
"Just rented here this past weekend. Girls are amazing, had me in and out of the office in no time. Even showed me how to use the storage space, this is my first time needing one. Would highly recommend to anyone in need of storage to come to this location."
"I need to let the public know. This is the friendliest storage place I have ever been to. Stored with other places, attitudes like crazy. Like I should be greatful renting with them. They should be grateful for me. I am paying their paycheck. I walked into lifestorage, and they were like. Welcome to Lifestorage. How can we help you. Introduced themselves, and then asked me my name. Very friendly and great vibes. Thankyou girls."
"Went here to get prices. Then I asked about climate control. They don't have temperature units. I was going to go somewhere else. But they were so convincing, and so sweet. Before I new it, I had just signed the papers. Also gave me lots of ideas, to keep my stuff clean and safe. Thankyou ladies. ===
"Get my car inspected here every year! I have four kids all under 14 and I love that these girls go through my suv and inspect everything. They make sure my vehicle is safe for my children and myself to be in. Never had any problem and I will continue to use these girls.. If you want to make sure your car or truck etc. is safe for you and your family to be in go here! They dont miss anything."
"So I was really against getting storage. Due to hearing horror stories. So I figured I would scout out a few places. The first one I went to, bad vibes. 2nd one life storage in Northbridge. Well hello consumers, or customers. They were great. As soon as I walked in, they stood up. I'm like Heck, am I a celebrity. They had me at hello. And they also do inspection stickers. One stop shopping. Thankyou girls."
"I recommend this place to anyone for their storage needs! Rachael is very knowledgeable and friendly. They also do car inspections in a timely fashion, very professional. I will definitely be coming back here!"
"Customer for approximately 20 years. Have used storage services and family comes year after year for car inspections. Fast and convenient location at reasonable prices and operated by friendly and helpful staff."
"I had never been before today. My grandmother gets her car inspected here and only here and now I understand why.
Staff is super friendly and thorough with their inspection. I will definitely be back next year."
"This business is one giant scam they make it very difficult to pay online then if you miss an amount they immediately charge fees and move to sell your belongings as soon as possible do not store your stuff with them dealing with them is a constant hassle I will be finding another place as soon as i can. I wish I could give less than one star. Like -4 stars"
"I only have a checking acct. I am disabled and can't get out. I was two months overdue. I called and talked to Lisa. Very nice girl. I told her I only use checks. So she walked me through, to pay by check on my computer. I don't use credit cards. So that was nice of her. Thankyou lisa"
"From the initial meeting to find out about availability, use of the facility truck for move in to present day I have had nothing but a positive experience to date! plus they do vehicle inspections which has saved me a ton of time! Convenient, gated, monitored and a pleasant staff, very professional - I highly recommend!"
"The free use of the moving truck when moving into storage was very helpful. I wished it had been aviable when I moved out but the location on Upper Church Street extension no longer had a truck to rent. "
"I have been a customer since 2o12. The workers there are great. I dont get around well,i use a cane. And when they see me pull up, they come out and get my payment. So sweet of those young children. Thankyou unclebobs for hiring nice people"
"It was a great experience. I'm not sure on how anyone can exceed expectations on a storage space? The staff were respectful and professional, but not up tight, either. Nothing was ever wrong or broken, or dirty, or not maintained well. I will go back if I ever need storage space again, and I will refer family and friends to you. Isn't that the true test of how you did! :) Great job, Uncle Bob's team! "
" Staff is extremely helpful and compassionate! Business is business but, I was out of work with a back injury and at the same time had to take an emergency trip to Michigan as my wife's Father was in the hospital. As a result, I was late with payment. They contacted me on a couple occasions and were very polite about requesting payment. They understood my situation. With all that was going on, even though they had to lock my unit, we rectified the situation without harassment or creating an uncomfortable situation. I still get a smile and a wave when I enter and leave and I will continue to rent a space at your Whitinsville location!"
"The staff at Uncle Bob's in Northbridge are a great bunch of folks. Always helpful, attentive, courteous, and friendly. I really can't say enough good things about my experiences with your organization. You folks help my business run smoothly. "
"All I have is boxes. the associate said I can't throw out anything (the manager said I could this inconsistency is confusing and unnecessary. I should have to get a permit to clear out the junk in storage (most items will be donated anyway)"
"I love everything about Uncle Bob's [Life Storage]. I have had a storage bin at the Whitinsville location for three years and have had absolutely no problems at all. I used to have a bigger bin, but when I wanted to downsize, the staff was extremely helpful. I also love how secure and well-maintained the property is, and how I receive courtesy notices for even the smallest changes. Keep up the excellent work! :)"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #163, we offer great property security systems and clean, affordable storage units to rent for the residents of Whitinsville, Northbridge, Hopedale, and other neighborhoods in Northbridge, MA. Call us with questions, reserve online, or click here to compare other storage units in Worcester.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 7:00 am - 7:00 pm
Tuesday: 7:00 am - 7:00 pm
Wednesday: 7:00 am - 7:00 pm
Thursday: 7:00 am - 7:00 pm
Friday: 7:00 am - 7:00 pm
Saturday: 7:00 am - 7:00 pm
Sunday: 7:00 am - 7:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental