Self Storage Units near South Pond in Plymouth, MA 02360

"Donna is the best! She made the whole experience easy and convenient!"

"So pleased for the.service we were given and we know our belongings are safe and in good hands with life storage your the best!!!!!! Extremely kind courteous and professional made it easy Cris and Kelley"

"Great experience and service!!!"

"So far, great. Clean and organized, with helpful staff who made it easy to find our specific unit in a large complex of buildings. We are renting a small unit in the climate controlled building, and we found hand trucks there that made transporting our boxes and other gear to the unit a quick job."

"My wife Carol and I rented a garage sized storage unit back in 2019, and when we first rented, the owner (previous) was incredibly difficult to reach, and the condition of the facility was very poor. Lots of problems with rodents, dirty exteriors, lot of junk sitting around. Since taking over, Donna has really cleaned things up, and it is a much better place to maintain a storage unit. We are moving out of the unit next month as we finally are getting into our home, but we appreciate her being so attentive to our needs, and taking much better care of the facility than the previous owner. I recommend this facility for anyone who wants to keep their storage safe and secure."

"Amazing service"

"Awesome staff. They were such help. If you need storage go there. Highly recommend. And a great sense of humor."

"I don’t write reviews often but, when I do they are unsolicited and, most importantly they are truthful. I reserved a storage unit during the pandemic via Life Storage’s no-contact/online reservation. I am a travel nurse and use storage units during my assignments. After moving into my unit, each time I drove onto the property I would notice Donna (I didn't know her name at the time) walk out of the office, stand and watch me after I drove onto the property...EVERY TIME. I would ignore her, as I don't reward inappropriate behavior. One day after work, I went to my unit. This day Donna drove up to my vehicle in a silver sedan, she was wearing a tank top, hanging out her car window (Do you have the vision of corporate attire and professionalism). This was the first time I had ever met Donna--and she introduced herself by questioning me about where my unit was located. As I said, she watched each time I drove on the property, she knew EXACTLY where my unit was--to make a long story short (too late)--Donna has racial hangups, and working in Plymouth, MA, I'm certain Donna doesn't encounter many black women at her job (or any individuals rich in melanin). Donna demonstrated that day she doesn't know how to interact with a person of color. Donna requires attention and didn't like being ignored, especially by someone who resembles me. However, regarding the storage unit, it served its purpose. After my encounter with Donna, I moved out of my unit (as I refuse to support a business that supports such behavior) and went to the new, NICER, climate-controlled Stor-U-Self facility. (Actually, Donna’s behavior benefited me, the reason for the extra star). Come to think of it... I have done four travel assignments in Plymouth and Cape Cop area and Donna has been the only individual in the area I have encountered such inappropriate behavior. Perhaps this is why I felt compelled to write this review.🤔"

"Donna is the best helped us pick a new unit and made our day super easy ♡♡♡♡ Thank you DONNA for all ur help!!"

"Awesome customer service!"

"I don’t normally write reviews but WOW, what a great experience we had with Life Storage. The manager Donna is so incredibly helpful. We were looking for a space for our TT and since we are newbies we needed a place that we could maneuver. After speaking with Donna she knew right away that the spot we had reserved from the 800# over the phone wasn’t going to work. She immediately found us another spot that better fit our need and changed our reservation to be more consistent with our time frame. Donna’s is a great asset to Life Storage. She has GREAT customer service skills, very friendly with a warm and welcoming personality and really goes above and beyond for her customers. Thank you, Donna!!!!"

"Love this place! Lady at the front desk Donna was so pleasant and helpful. Great customer service. Made moving experience much better just by being so friendly and informative."

"Donna was very helpful, prompt, stayed late to accommodate us. Recommend using life storage."

"Donna is absolutely wonderful! So helpful and courteous. Units are very nice and very clean. Couldn't be any happier!"

"Donna is awesome! Very nice and very helpful. Units are excellent and very clean"

"Love this place. Staff is Friendly and the property so clean."

"Excellent customer service, the manager and asst manager exceeded my expectations for making my move into one of their units painless and at a reasonable rate. The manager in particular came in on her day off to make sure that the tractor trailer delivering our belongings made it in and out without a problem. Thank you very much."

"Great storage facility office was nice and clean and organized. The two ladies upfront were great when I asked about pricing definitely happy I chose this facility."

"Happy I chose this facility for my storage needs"

"Donna and Frann were so helpful to me when I was in a stressful situation trying to get organized with storage. They were helpful and friendly."

"I had the best experience ever with Fran and Donna at the Plymouth office amazing storage place I will give any one a 5 star to rent from lifestorage in Plymouth mass"

"Donna the Manager at the Plymouth location was extremely helpful with offering storage unit options, and advise. I ended up with a really nice unit and the best location. She was great to work with in every way and is an asset to LifeStorage!"

"Amazing customer service! DONNA is a wonderful person. I have had both but HELP AND LAUGHS when we interact. 100% recommend life storage!!!"

"Donna & Frances are the most realistic people who i must say are a rare breed these days. They were extremely accommodating to everything I needed to make my moving experience as smooth as possible, and as everyone can definitely agree on is moving is terrible regardless the situation. Life storage is definitely a must if your in need of a unit. Donna is the queen of the palace but a doll to work with"

"I want to give a BIG THANK YOU to Donna and Fran!! I came into the facility not having any idea how I was going to get rid of everything in my storage unit. Within 1 minute, Donna was on the phone calling a person she trusted to help me out. Not only did the cleanout happen within the next few hours, it was easy!! No stress for me at all!! Donna and Fran were awesome from the moment I walked in to the office until they closed out the account!! Thank you girls so much for all your help!!"

"Donna and Fran were so friendly and very helpful as they patiently answered our packing questions. They went the extra mile with customer service, keeping an eye out for our arrival even on their lunch break and also helping us carry the packing supplies out to the car. Can’t thank them enough!"

"This place is great! The staff is very helpful. And the place is  clean and well kept! Donna and Fran are absolutely fantastic!!"

"Hands down a clean & friendly  place to keep your belongings safe!!! I've been a customer here now for 5 years and they're turn around this past year has been a HUGE improvement thanks to their new manager Donna and sales associate Fran! Totally worth the money!"

"Donna was absolutely amazing and such a huge help! Very sweet lady! Thank you :)"

"Donna has made my experience of needing a storage unit so much smoother than I thought it would be. Really satisfied with customer service! She goes above and beyond! Thank you so much Donna for everything!"

"Great service, easy in and out. Not only professional, but also made my son laugh while we got everything lined up. All around great experience."

"Such great customer service!"

"Donna is the best. Very friendly and take care of all My issues"

"I give the help I received from Donna beyond the star rating for a Google review, she help me so much with my experience was seamless thank you again Donna (Plymouth and Nicole in Wareham.)!"

"Moving at last! Donna made it easy to downsize to a smaller unit with no hassles and effortless changes. Kind and respectful."

"Amazing experience and great prices. Donna J was amazing!"

"Very great service from Donna! A pleasure"

"WOW what a transformation. Stopped by to look as we rented here before it three a ⭐️⭐️⭐️star back then. And then we meet Donna Jacques she was friendly knowledgeable and personable. ⭐️⭐️⭐️⭐️⭐️ I feel very comfortable renting here again all because of her. Thank you Donna"

"Donna was great!! Highly recommend."

"Donna was extremely helpful. All our questions were answered. Donna was friendly, professional, and goes the extra mile. We neglected to properly lock our unit when we first used our unit; we received an email but Donna also called us. Highly recommend."

"Donna at the Plymouth location was amazing she went above and beyond for me! Happy customer!"

"Great experience Donna is amazing very helpful and professional, would highly recommend going through her for a storage facility. ROCK ⭐️"

"Womder experience Donna was awesome"

"Excellent customer service!!! Thank you Donna for checking in with us and keeping us informed with all the information needed. The unit was cleaned and all ready for us to move in as well. Very happy with our choice in Life Storage!!!"

"Donna was superb! She eased my stress and met my storage needs at the best price. Many, many thanks!!⭐️⭐️⭐️⭐️⭐️"

"Donna was professional and funny at the same time!! she was welcoming and quite helpful. it's good to 😃 😀 laugh, not enough of it these days!!"

"Donna was great and the office was so nice what a great upgrade 😀"

"Donna the manager is the best! I called the Life Storage call center looking for a space for my travel trailer, they connected me to the local facitlity and with in a few minutes I had the space reserved. I told her it would be a few days before I was going to pick the trailer up so she said she would hold it no problem. When the RMV held up the plates and it was taking a few days longer, I called and talked to her and she assured me she would hold the space until I got it straightened out. Signing up was effortless, it literally took five minutes, and the price was less than any other places I called. Personal service and genuine effort to accomodate my situation definately will use Life Storgae again. Thanks Donna!!"

"Awesome storage experience. I was desperate to store 2 motorcycles. From my initial phone call with JaNeh to my on-site storage encounter with Donna, the process was seamless. Great people, fqir pricing, excellent and conscientious service and a very clean and well maintained facility. I recommend Life Storage to everyone."

"These storage facilities impeccable and the manager Donna is so helpful and gracious. She is amazing! I highly recommend this place for your storage needs. If I could give 10 stars I would!!!"

"Excellent customer service! Donna is one of the loveliest people I've worked with. Took and takes great care of me and my possessions. I am very happy here 🥰"

"When we were in need of a storage unit, we chose Life Storage. There are other choices close by, but what made the difference was the store manager, Donna. Not only is she friendly and welcoming, but she was extremely helpful. She helped with what unit size we needed and added a promotion for a free month. Thank you Donna, life storage will be our first and only choice for a storage unit!"

"Donna was great. We had a long move and she helped us all the way."

"Friendly and very helpful staff! Donna is amazing!"

"This storage facility is amazing!! The store manager really knows her stuff and goes above and beyond to help her customers!!"

"Who would have thought that renting a storage unit would be so fun. Donna embodies the the spirt of excellent customer service. She is very knowledgable, fun and a pleasure to do business with. The facility is clean and organized. Go there to get the classy Donna experience, rent there because it's the best facility."

"Donna is very understanding and very attentive to each and every customers needs. She works very hard to keep everybody happy.."

"Donna is absolutely the most helpful person and she gives 100% to satisfy the customers needs. Great service and friendly person! BRAVO!! From a new happy customer!"

"Donna has been SO incredibly helpful! Clean space, easy access and friendly staff."

"Firsty time renting a storage facility, had lots of questions, however Donna was extremely helpful in steering me in the direction regarding size. Very patient!"

"Donna is the best! Fantastic customer service with a smile! Great facility. We highly recommend. Adam & Sue N."

"Donna and Nicole are great. Exemplary service!! Very professional!"

"We hadn’t rented storage space before so I really didn’t even know how much space we would need. Donna was extremely helpful in recommending the perfect size unit for us . She also straightened out an online reservation issue and made the process quick and easy. I would recommend the company to anyone who needs storage space , especially with a manager like Donna to assist you."

"I found great service with this women named Donna"

"Donna did a great job clearing up a problem with our billing and making sure we got a credit for over-payment. Outstanding!"

"Fantastic experience. Donna is exceptional. Very satisfied."

"Donna and Nicole were so helpful and insightful during my stay here in Plymouth. I would recommend this location hands down! Thank you again ladies - your rockstars!"

"Donna has been incredibly helpful with all my storage needs! I enjoy this facility primarily because she's the store manager - and because I know I'm in good hands when she's on board. I've been with Life Storage for several years, and I would definitely recommend them to others!"

"Donna was extremely helpful! In the midst of dealing with a stressful move I needed to find a storage unit to store our large L couch for a couple of months. Life Storage was easy to sign up with, however when I arrived to the building with my couch they were closed. Fortunately, Donna was there- on her day off- to help me get into my unit in a timely manner. She was also great closing me out when the time came. I'd definitely recommend Life Storage to anyone looking for a nice, clean, climate control facility with an exceptional staff!"

"Donna is dedicated to the facility and her clients. Excellent service and great personality. Met all of my needs. Definitely would recommend this facility."

"Donna makes you feel like family. Super knowledgeable and helpful she is great at her job! Highly recommend Life Storage"

"Incredible service and help!"

"Donna is amazing! Super sweet and super helpful"

"Donna was very helpful and friendly. I definitely recommend life storage for your moving and storage needs."

"Donna and Nicole are LITERALLY THE BEST!! They helped me figure out a problem and resolved it in less than a hour. Best customer service team ever!!!! They deserve a raise!!!!"

"The store manager at this location is so understanding and helpful! Her assistance has been imperative to our moving process and we will continue to store with life storage because of her!"

"Amazing!!! The manager was extremely helpful. She is an absolute Rockstar 💯. I would definitely would recommend this store to anyone, their costumer service is excellent."

"Awesome service!"

"Awesome customer service! Manger was more than accommodating. Highly recommend using this facility for your storage needs."

"What an improvement!! Since Donna has taken over in Plymouth, the grounds are much cleaner, it’s tidy, and she’s very personable! Improvements keep coming, A+ job!!!!!"

"Amazing service. Donna met me at the gate because my personal info didnt match what I put in at registration and took care of me before the store was even open."

"Absolutely the best care you could ask for when it comes to protecting your treasure items. Love Donna great customer service best in town"

"Awesome. friendly staff."

"Donna is freaking amazing! Thank you for all you have done to help with my storing needs!"

"Life storage Plymouth, most friendly and helpful, Always available to help with any questions, pleasant, professional and genuinely interested in their customers"

"Thank you Nicole for all your help with my move in! Your customer service was great!"

"Friendly clean only issue is priced just increase again"

"Donna and Nicole are truly rockstars! Thank you ladies for all you have done to help make my move that much more quick and easy!"

"Donna the store manager was very respectful and helpful!"

"Great experience!! Donna was beyond helpful and knowledgeable! Got the unit I needed and made my experience stress free!"

"I came late on my first day and what an amazing girl! Thank you so much for being so hospitable and understanding. We were treated well last time and I'm so happy that you are here again for my family 🥰"

"Delightful customer service, helped us out alot. 10/10 would recommend"

"Amazing and great to talk to"

"Very good service always polite and great attitude"

"very helpful and accommodating when looking for a specific unit to fit a vehicle. highly recommend, Donna was great to work with and communicated every step of the way!"

"Very well run. Honest and very helpful. Donna is very helpful. I would highly recommend them"

"Great service!! So pleasant to work with!!"

"Excellent service. Attention to detail. Completely in control of all facets of the business that were needed. As a longtime customer, the current management is by far the best. Went above and beyond my expectations."

"Staff is absolutely amazing and understandable we were late a month but she gave us the benefit of the doubt and took our word which meant the world. The boss is awesome total spunk love it!!!!"

"The current manager at this facility is outstanding. Donna is efficient, punctual, knowledgeable and her dedication to customer service is excellent. I highly recommend this Life Storage location."

"Fantastic service"

"I showed up during the manager’s/owner’s lunch and she couldn’t have been nicer to me, helping me out with getting into my unit. That’s the kind of customer service I appreciate. :)"

"Donna was fantastic. She had the answers to all my questions, and was courteous and kind! I will definitely recommend this place to my friends."

"AWESOME EXPERIENCE!.. DONNA IS THE BEST CUSTOMER SERVICE EVER!"

"Donna did a great job. She explained things very well and made things easy"

"Donna was a big help and made everything a smooth experience. Best around"

"Donna was an excellent soul who helped ease my process of moving many of my things out of my house, into storage. I'm very glad I found Life Storage, super simple process."

"The one who helped me at the plymouth location was Donna. She made me feel at ease and easy to talk to. She is very friendly and polite. She helped me when I reserved a unit and when I got into a unit under contract today.she explained everything I needed to know which I understood easily."

"What a pleasure to store our belongings here! The staff was incredible. We stored for a year and found it to be very convenient, friendly, and safe. Five stars!"

"Mom and I love this place. Very friendly and helpful staff. We've had a storage unit since 2013 and now we are moving. We would give this place more than 5 stars. Totally recommend this storage facility"

"Great customer service! Super friendly staff and affordable units."

"Store manager Donna is remarkable. We had a hassle free experience with her. She provided all information we needed to know in a timely manner, and was super friendly. I highly recommend anyone to her. ~Nackia"

"Attendant was extremely helpful, pleasant and personable. She went out of her way to help me. Couldn't have asked for better assistance."

"Awsome help, Bob is outstanding helps with every thing and goes above and beyond for costumer satisfaction"

"Nice units, very clean. Donna was great!"

"Donna was the best most helpful awesome and wonderful person."

"I called to get reservations and bring my stuff there as soon as possible a lady Donna called me back like instantly and helped me out a great deal she was really nice and helpful."

"I usually don't do reviews but my mother got her storage unit here and i was there picking up her things in the climate controlled building and it was really clean there was a women there called Donna and she was extremely nice I stopped and talked with her while she was cleaning out a unit and watched while she ran around doing a bunch of. Cleaning in the building so that people could. Have a clean building to store thee belongings I'm very grateful for people like that cause my mother has all our. Family pics in there and she was makeinging sure people like me and my mother's belongings where in a safe. Clean place"

"I was in dire need of needing a storage quickly made reservations at this location and was immediately contacted back with in 5 minutes from the women running the store named Donna and she was very helpful. 😀"

"I have had my storage unit at this facility for over 1.5 years and they have been excellent and so helpful in anything I have needed assistance with including changing units which was such a huge help. I have an outside unit and have been quite happy with that"

"This place is super clean, professional, Donna is the best. I highly recommend. 100%"

"Donna was great at helping me with the paperwork and also a great conversationalist. I look forward to moving in and would recommend this place in a heart beat!"

"Very nice storage units the staff r amazing specially bob he is always smiling and an amazing worker if I could give him more than 5 stars I would always reliable helps however he can def a good worker"

"I have had a full unit now for several years at LifeStorage. Over the past year or so, customer service has completely tanked. I sent in documentation for my homeowners insurance and was never credited. Repeated emails and phone calls went unanswered. Finally, new manager, Donna Jacques, contacted me within days of taking over and was nothing shy of stellar on crediting me with appropriate discounts and she had already taken care of some other concerns I had that also had gone unanswered. Thank you!"

"I have two Unit at life storage Bob has been very helpful bend over backwards he was out of his way to help you he’s always pleasant when I talk to him on the phone I recommend life storage to anybody I’ve been there for a long time"

"Quick and easy, very straight forward!"

"So we went to our storage unit today to drop off some stuff.  Looks like they changed the locks on a bunch of units BUT they did NOT tell us about it and no one is available to give us the key!  On top of that, we have a moving truck rented for tomorrow morning at 9:00 at great expense ($6,000+) and don't know if we can get into the unit at all tomorrow!!!  We called the office - no one there. We called the main number - they told us that they will try to get someone to call us back within 24 hours!!!!  I am BEYOND disappointed!  I HAVE TO GET INTO THAT UNIT TOMORROW OR LOSE THOUSANDS AND CAN'T EVEN GET SOMEONE TO CALL ME.  They state that you can get into your unit 24/7!  I guess that doesn't count for when they change the locking system on NUMEROUS units with NO notice and no recourse!!  A simple email or call - NOPE!!!  I seriously am going to take them to court if they do not call me back soon.  This is BEYOND poor customer service!"

"Very impressed with the service we received at this facility. We had issues with our automatic payment and had issues trying to resolve on line as well. Gentlemen on duty this morning was very friendly and very accommodating."

"This company was accommodating, great communication and had good hours available to access our storage unit. When speaking with Bob, he was always pleasant and informative. Would use the company again - if ever necessary!"

"Great experience with Life Storage in Plymouth. Reserved online then received a follow up call with instructions - very friendly and helpful. Left my storage unit unlocked one day, they called me right away and secured it for me immediately. Move out was very easy. Highly recommend them"

"We have used Life Storage in Plymouth for almost 2 years now. The place is clean and the staff is always there to help and answer questions. I wouldn't think of using another storage location for my Commercial storage needs anywhere else."

"Just wanted to say after talking with Bob I felt at ease I'm going through a stressful time in my life he helped me with all my storage needs as well you listen to me ramble about my chaotic life I am glad I chose this location"

"very easy process! the gentleman in the office was great my unit is exactly what I was expecting"

"Always clean. Staff always helpful and courteous."

"Clean and friendly with great people who are always willing to help."

"I’ve been trying to get ahold of the people that work here and left multiple messages, with no replies or call backs. Customer service is not doing there jobs by getting back to people."

"The worst customer service you can experience: I have three times tried to use this company for rental trucks. First time, they weren't renting due to the pandemic. Second time, they never called back. Third time, I made a reservation on line and when I went to pick up the truck at 2:00 p.m. they had closed for the day. I called their number and their solution was to drive 45 minutes away. Then they put me on hold for 10-15 minutes to get a refund, I hung up before even being connected. I would avoid in spite of all the positive reviews."

"I have only positive things to say about the customer service that I received at this facilty in fact I am transfering my items to another Life facility and the service thus far has been above and beyond....."

"Also wanted to mentuon the professional experience and courtesy of the office as I had to work with them remotely due to my Mom's passing tbis past April. The staff were more than accomodating on her behalf and knew her very well in her own interactions whenever there. She also spoke highly of this business and the welcoming personalities in her dealings. As for the unit itself, fairly standard, easy access (but secure) and staff worked quickly with providing after hours access via 24 hr code to assure I had enough time to empty as needed to settle her estate. Thank you all so much again!"

"If you need a storage facility, look no further than Life Storage in Plymouth. Conveniently located right off the highway, clean, friendly and well run! Sarah at the front desk is top notch. I had a storage unit for over a year and rented a Penske truck right from the facility when I moved out. Sarah handled everything. Moving is stressful enough, so when you have someone like Sarah making the process a little easier its a win win! Highly recommend Life Storage!"

"I have been with Life Storage for more than 2 years now. My wife had a 5 x 10 climate controlled unit. We later expanded to a 10 x 10 and now finally a 10 x 15. Life storage has met the needs of our growing business. If Sarah the store manager isn’t there to help you someone else always is. I’d give it 6 stars if I could. 🤪👍"

"Sarah, the site manager goes above and beyond to ensure your customer satisfaction. She has helped me unhesitatingly for two years and is always going the extra mile. PLEASE for your own sake, go there for your storage needs-you won't regret it!"

"Sarah is amazing! She is the facilities manager and she ABSOLUTELY goes above and beyond. If you need storage in or around this area, I’d STRONGLY RECOMMEND you go here and Sarah will always treat you right!"

"Great people, great service. Found my key! Thank you!!!"

"Life storage is very clean and a great place to work with. Sarah is very professional and also goes above and beyond to help in any way possible."

"Great storage facility which is very convenient from the highway and you can also book a Penske rental truck and pick up at Life Storage which makes the process extremely easy. Sarah at the desk is great and very knowledgeable and helpful. Absolutely recommend Life Storage."

"Great place Sarah was helpful through all of the steps."

"Sarah and Bob were fantastic at helping me obtain the unit that would best fit my situation."

"The woman at the front desk was so incredibly helpful! My parents were having a difficult time and needed help with the paperwork. She was so professional and pleasant to work with!"

"Great fast friendly customer service. Sarah was so clear and precise on my truck rental, she made my day easy."

"Have a unit there and rented a truck for moving. Everything went great. Sarah was awesome and very helpful."

"Sarah was very helpful and great to work with. The storage units are clean and the facility is well run. Highly recommend!"

"I recently was involved in settling a family estate and suddenly needed storage for some furniture and family heirlooms. I wanted something close to my home but needed to make sure it was clean and secure. I looked on line and visited a few locations. I stopped looking when I discovered Life Storage at 55 Holmes Road in Plymouth, MA. The location is convenient off Route 3 and is secure in a business park with plenty of activity. I started the paperwork online with ease and found a unit the size I needed. I followed up with Sarah who provided me with all the necessary materials. In addition, I arranged for a Penske box truck that was waiting for me at Life Storage when I arrived. One stopped shopping made my life easier and I was able to pick up, transport and store the furniture in the a secure location in one day until I decide what to do with it.  With the Pandemic and the stress of settling an estate, I am thankful to the folks at Life Storage for their assistance. I highly recommend them. Bill F. - Plymouth, MA"

"On Dec 28, 2020, we showed up at the facility in Plymouth Massachusetts at 9:40 AM (they open at 9:30 AM). There was no one in the office (and, walking through the facility, we saw no one), all of the drive-through gates were wide open, the doors to the climate controlled storage rooms were likewise open (we walked right in), the "climate control" section of the facility was like a refrigerator, it was so cold, and there were piles of trash in the climate controlled building. We called customer service, who called the facility but couldn't explain why no one was there and laughed when we said that they had lost a potential customer given how unsecured the facility was. We can't even offer a mediocre rating for what we saw."

"On Dec 28, 2020, we showed up at the facility in Plymouth Massachusetts at 9:40 AM (they open at 9:30 AM). There was no one in the office (and, walking through the facility, we saw no one), all of the drive-through gates were wide open, the doors to the climate controlled storage rooms were likewise open (we walked right in), the "climate control" section of the facility was like a refrigerator, it was so cold, and there were piles of trash in the climate controlled building. We called customer service, who called the facility but couldn't explain why no one was there and laughed when we said that they had lost a potential customer given how unsecured the facility was. We can't even offer a mediocre rating for what we saw."

"Very friendly people"

"Both Sarah and Bob were amazing! Bob helped me over the phone, rent a truck and got me all the information I needed to make sure my reservation was all set. When I got there Sarah I as wonderful. She was so helpful and made the process super easy. I will highly recommend this location to anyone who needs storage space. Moving is a stressful experience and it was great to have these two make one aspect of my move go smoothly."

"I expected a long tedious transaction, but Sarah was very nice and helpful - answered every question and made my experience painless and productive - I will recommend her to anyone who asks - Thank you!"

"I can't say enough about this facility and those who run it .Robert is a great guy who will help you with anything you need from units to trucks he sure knows his stuff and is always so pleasant. If you need anything go see Robert at life storage in Plymouth if he can't help you he will find someone that can"

"Great business! My husband and I dealt with Robert when we went. Great guy and very helpful with whatever you need!! Would recommend this business to friends for sure!"

"I just wanted to say that the employee Bob was a great help in assisting me in getting a storage space. It was nice to deal with someone young and outgoing that can relate and chat with it sure made the stress of moving much easier I hope that the main office see and realizes what a valuable asset he is to the company I would recommend dealing with Bob for all your storage needs from spaces to merchandise they have a great selection of boxes and packing material Thanks again Bob"

"staff was excellent highly recommended this storage facility"

"Bob and Sarah are outstanding. They make the best team. They are professional, extremely helpful and kind. The facility is clean and conveniently located. I can’t say enough about them! HIGHLY RECOMMEND!"

"We rented a Penske truck and a unit in this facility at last minute. The truck was clean and ready when promised. The storage unit was clean and easy to find and access. Also, the manager Bob, was friendly and helpful. We highly recommend this facility."

"Top notch place! The ppl there are very nice and the facility is A+."

"Fantastic customer service, highly recommend"

"Sarah is such a help. Two weeks ago we rented a storage unit that was too narrow to safely store our item. Sarah noticed we were struggling and came up with a solution that saved the day. We are very pleased with the service and staff at Life Storage."

"Sarah Averre was extremely helpful, pleasant and efficient!  She made our experience today a most positive one. Thanks, Sarah!"

"Sarah Averre was extremely helpful, pleasant and efficient! She made our experience today a most positive one. Thanks, Sarah!"

"I just signed up for a climate/humidity controlled unit and am so happy I chose Life Storage in Plymouth. It's location was perfect for me and my family (very accessible to the highway), and the sign up process was fast and easy. It's exceptionally clean and spacious, and I am very happy with how safe I know my belongings will be. Sarah and Jim were also very friendly and helpful both over the phone and in person. I'm so relieved to have found Life Storage in Plymouth! 10/2020 update: After renting my unit for over a year, I can again attest to how fortunate I was to have found Life Storage in Plymouth. The move out process was very easy and smooth, and my belongings were so well protected and cared for all year. I would absolutely recommend Life Storage, and would rent again in the future."

"Sarah was so helpful! I went to the storage unit with 2 little kids who were trying to help me move from one unit to the next, she saw we were struggling & got her golf cart and too many trips for me THANK GOD!!!! She saved me hours of time and aggravation and it started to rain....life saver & she was so kind, she gave the kids old locks to play with & the use them daily still."

"From our first encounter, everyone we have dealt with at Life Storage has been extremely helpful, professional, and attentive to our needs. Sarah has been amazing, very kind and extremely helpful. The facility is clean and well maintained. I would highly recommend it for short or long term storage."

"Excellent customer service, fast and efficient and they handled every question with honesty and professional. Highly recommended for storage and moving."

"I stored here for 10 yrs and had a very positive experience! Great people, the facility is well-kept, and their prices are competitive against other sites who offer climate-controlled storage."

"Sarah Verre is the store manager and was a tremendous help with assisting me with a storage unit rental as well as a moving truck rental. Sarah made the whole process seamless. Sarah is very pleasant, kind and professional."

"Sarah and her crew are great and easy to work with"

"Sarah, Is always professional & very helpful"

"From the beginning to end, Sarah and her crew have been the best!! They are so kind, helpful and accommodating. I am so grateful for such a great experience. I highly recommend =M<ü=M<ü"

"Life Storage is great, easy to work, no hassles. Facility and units are clean. Bob is the best."

"Sarah was great at helping me find a unit that best fit my needs and price range. She was very friendly and informative! I would highly recommend Life Storage!"

"worked with Robert Clapp on setting up a three month short storage deal. explained what was going into the unit and we both agreed an inside climate controlled unit would be best. first month half off was nice as well. also set up a Penske truck rental for a one way trip from Marlborough to Plymouth. very pleasant to work with. nice guy."

"Very nice people, they answered all my questions. Sarah showed me the merchandise and I will be back soon to buy boxes. A lot of product to choose from. Great location."

"Great service! Facility is very well maintained and clean. Sara made the check-in process extremely easy and quick."

"Sarah Verre was extremely knowledgeable, helpful and kind - thankyou!"

"Thanks for everything. Bob is the best. Very helpful and smart highly recommend"

"Excellent Service provided by Sarah Verre, she provided instruction on what I needed for a Corporate Vehicle Space, made the process smooth and easy. Much Appreciated."

"Good little storage facility"

"Very clear terms upon registration and was very quick and easy. Overall easy and positive experience"

"I have had my storage unit at this facility for over 1.5 years and they have been excellent and so helpful in anything I have needed assistance with including changing units which was such a huge help. I have an outside unit and have been quite happy with that and so reasonable in pricing too"

"Sarah was so incredibly pleasant. I rented this unit due to difficult unforeseen circumstances and Sarah was so compassionate, yet very professional. If u need to store something, USE THIS Co.!!!"

"Sarah and her crew were always attentive to my needs"

"Sara the Manager was great to work with on my move in date. Allowing me time to finalize the details on my new car and still get the special offer on my storage space rent. She explained everything I needed to know including security and 24 hour access which is important for car guys. She also reserved a space with easy access for me. Overall a positive experience. Looking forward to a good and safe winter storage."

"While selling our home in nearby Marshfield, we realized we needed short term solution to store our belongings until our new home was ready.. we shopped different storage facilities and Life Storage was the best choice. There were no term limits.... no penalties for early departure and, nothing but a pleasant smile thanking us for our business... The staff validated our decision,... they were very accommodating and trustworthy. We would highly recommend this facility."

"Sarah the store manager helped me with signing up and she was very nice i really appreciate."

"THIS PLACE IS AWESOME! Look no further if you are in need of a safe, secure, clean, and friendly place to store your precious belongings.  My experience all started with a phone call, in which I was connected to a very pleasant and knowledgeable representative of the company.  She explained in detail the size units available, the pricing, and about how much could be stored in each.  It was like talking to a friend.  If you are unsure of what you need, they will reserve one and you can go down and take a tour!     As you drive down the large, swooping hill of Holman road the facility appears in the distance through a scenic opening of preserved trees and small ponds.  Upon arrival, I was greeted by one of the owners.  He was kind, relaxed, and professional, I immediately felt at ease.  We went on a cool tour via golf cart around the grounds to several of the units.  The units were nice!  They were clean, large roll up doors, insulated on the roof, and have 9ft high ceilings!  Plenty of cubic feet to store as many things as you can possibly fit. (You've all played Tetris before right?)     They have moving trucks available at a super low discounted price to help you move all of your belongings.  12 hours of available access, 7 days a week, from 7am. to 7pm and they will even work with you if you need to gain access earlier or later hours!  The facility is accessed through one of two (high tech) keypad activated gates and everyone gets their own, easy to remember personal code, which welcomes you with your name. I thought this was very cool.     The location is convenient and easy to access, and the company usually has a stellar deal going on to help you save money, especially during short (or long term) transitions of your home and well...LIFE.     All in all, I have had an excellent and positive experience with storing my belongings at Life Storage Plymouth, Ma.  They are very accommodating, helpful, and great to deal with.  It is with my highest 5 Star recommendation that you will have an excellent experience too! Thank you Life Storage and best of luck to everyone out there! -J.J."

"THIS PLACE IS AWESOME! Look no further if you are in need of a safe, secure, clean, and friendly place to store your precious belongings. My experience all started with a phone call, in which I was connected to a very pleasant and knowledgeable representative of the company. She explained in detail the size units available, the pricing, and about how much could be stored in each. It was like talking to a friend. If you are unsure of what you need, they will reserve one and you can go down and take a tour! As you drive down the large, swooping hill of Holman road the facility appears in the distance through a scenic opening of preserved trees and small ponds. Upon arrival, I was greeted by Bob. He was kind, relaxed, and professional, I immediately felt at ease. We went on a cool tour via golf cart around the grounds to several of the units. The units were nice! They were clean, large roll up doors, insulated on the roof, and have 9ft high ceilings! Plenty of cubic feet to store as many things as you can possibly fit. (You've all played Tetris before right?) They have moving trucks available at a super low discounted price to help you move all of your belongings. 12 hours of available access, 7 days a week, from 7am. to 7pm and they will even work with you if you need to gain access earlier or later hours! The facility is accessed through one of two (high tech) keypad activated gates and everyone gets their own, easy to remember personal code, which welcomes you with your name. I thought this was very cool. The location is convenient and easy to access, and the company usually has a stellar deal going on to help you save money, especially during short (or long term) transitions of your home and well...LIFE. All in all, I have had an excellent and positive experience with storing my belongings at Life Storage Plymouth, Ma. They are very accommodating, helpful, and great to deal with. It is with my highest 5 Star recommendation that you will have an excellent experience too!"

"Excellent! Easy on-line transaction, super friendly staff, clean units, easy access, great rates! Thank You Sarah!"

"Security and ample space is great. My price has gone up by $100/mo since March 2015. At least I am now forced to downsize!"

"Moving to the area quickly and needed to arrange for storage that would accommodate size and timing of my mover. Both Bob and Lisa were extremely helpful, professional and pleasant to work with. All my needs were met!! Thank you Bob, Lisa and Life Storage, Plymouth MA! Dolores DeLisle"

"I picked up my Penske truck rental here. I also needed quite a few moving supplies as well. Sarah was a delight to work with and was super helpful and knowledgeable! Moving is so stressful so encountering nice people along the way means a lot!"

"Very satisfied, secure and staff accommodate if you need to come later than scheduled hours. Auto pay works well, pricey but they all are now."

"Have been very helpful assisting with storage of belongings from my house which is being sold. Assisted with the selection of the correct size of the units to easily accommodate our treasures."

"It was a pleasure to do business with the people in Plymouth"

"Bob was very helpful. Thanks for hiring such a great employee"

"Sarah was super helpful in assisting us to choose the best location and storage unit. Units are clean and well maintained."

"Always pleasant and professional. Sarah Verre was always helpful and engaging. Stored all kinds of stuff for over 2 years. No problems. Would recommend for anyone's storage needs."

"Sarah and the entire staff helpful and accommodating. Even truck rentals were a breeze to schedule. Thanks."

"Great storage but mice get into it"

"Great service"

"Everything was fine"

"Everything went perfectly."

"Due to a basement issue, I needed to store some of my possessions very quickly into a safe, dry and climate controlled place. Life Storage of Plymouth had been recommended to me by a friend but I had also had a wonderful experience with another facility previously located a little further away. I decided to check out Life Storage 'just in case' and I'm so happy I did! The manager, agent and other staff I have come in contact with have been so friendly, kind, accommodating, professional and truly helpful! They helped me to get everything arranged very quickly and found me just the right unit for my needs. After a few months, I also have had the opportunity to observe them with a number of other customers as well and this has been the consistent theme...they really care and are there to help you! I am giving them all 5 stars because they have truly earned them and highly recommend Life Storage for anyone in need of a safe, clean, secure storage answer for their valuable possessions. Thank you!"

"You were all great! Thanks so much!"

"The Local Team without exception was always concerned and asking if there was anything they could do to help. One of the best teams in any business I have experienced bar none"

"I am leaving a review to express my sincere gratitude to Sarah and Jim at Life Storage in Plymouth. They have gone above and beyond in providing awesome customer service, which stands out. You know when people cross your path and just do simple things that help your situation to go so smooth and stress free? These are those kinds of kind people. I am so satisfied and happy with my entire experience renting space here. Thank you so much!"

"Moved to the area in a hurry and needed a place to store half of our stuff. The owner was very accommodating and helpful to us during our move. Even after our first month payment did not go through on our end and they very politely and professionally worked with me to get my account back up and running. Great!"

"Great service! We had three units - all clean. Rented a moving truck as well. Staff always friendly and helpful! Highly recommend!"

"staff went above expectations, got me registered quickly."

"Thanks Sarah! Amazingly helpful, courteous and got us a moving truck at the last minute. Storage facility is top notch. Easily accessible, clean and very secure. Highly recommend. Jill"

"Life Storage of Plymouth, MA is awesome. The customer service is great. Friendly, helpful staff. The units are clean and safe for a weather conditions."

"I just signed up for a climate/humidity controlled unit and am so happy I chose Life Storage in Plymouth. It's location was perfect for me and my family (very accessible to the highway), and the sign up process was fast and easy. It's exceptionally clean and spacious, and I am very happy with how safe I know my belongings will be. Sarah and Jim were also very friendly and helpful both over the phone and in person. I'm so relieved to have found Life Storage in Plymouth!"

"Very satisfied"

"Sarah helped me fantasticly"

"Exceptional service! Extremely clean units, and most importantly best price!!"

"Tremendous service, clean facilities and professional staff sums up our experience with Life Storage Plymouth. Sarah greeted us in such a friendly and courteous fashion that it helped to diffuse the anxiety we felt about this leg of our moving journey. She answered all of our questions, gave us a tour of the facilities and assured us that she would help us in any way she could! We felt so much better when we left. We would recommend Sarah and her staff above all others!"

"Great service and always helping you out."

"My husband and I are very happy with everyone in the Plymouth location that we have had the pleasure to deal with. You have all been very understanding and helpful. We want to thank you and say keep up the good work!"

"Customer service was great! I moved all my stuff out and forgot to let the office know until a couple days after I got charged for the next month. Instead of charging me another month, they completely refunded me. Thanks, great service!"

"Sarah was such a delight! She made the whole process easy! Highly recommend storing your stuff here.m"

"Life Storage in Plymouth is one of the best storage facilities one the South Shore. Sarah, Bob and Jim take care of my deliveries when I am not able to be there. They have great customer service skills and great senses of humor. I highly recommend this facility."

"The staff was flexible with my odd requirements, and they were basically just nice and friendly folks to deal with."

"This place is great! I've had a unit for 2 years and rarely go, however Sarah (store manager) knew exactly who I was when i needed help with my security code. Thats impressive to me, and shows what type of customer service they provide."

"After seven or so years I just closed out my account with the Plymouth location. Closing out my account was super easy, they were very accommodating, they removed the lock for me because I couldnt find the key, they also loaned me a lock for the few days that I needed a new lock in order to move everything out. They were really easy to work with even though they were losing my business. If I ever need a storage unit again I will definitely go there and hopefully theyll have one available for me. I know many people who have storage units at other places and it seems like their stories are always really negative and the customer experience has been bad at other storage companies. That was not at all my experience at uncle Bobs Plymouth location and I highly recommend them."

"Gentleman was extreamly nice told me everything i needed to know, was super friendly and made it as easy as possible for me amd my move!"

"Best people working there"

"Renting a Penske truck for move to Colorado (not there yet) and chose life storage based on location and positive feedback on google.The staff are all courteous and extremely knowledgeable in regard to their rental trucks which are all newer and well maintained. If you need a rental truck in this area definitely call them first and save yourself a lot of time and trouble, they will take care of you."

"Awesome customer service by Sarah. Very knowledgeable and made sure we had the right unit for our short term storage of our household items during our move transition from NC to Plymouth. Highly recommend this facility."

"Sarah and her sister were friendly,efficient and extremely helpful! After a long ride they quickly processed us and enabled us to switch to a smaller unit, saving us $$! It was great being able to leave our truck at the same spot- what a bonus. Our unit was clean and easily accessible- the site itself is very secure. Great place, great experience!!!"

"Sarah and Bob are the best! They help with all my deliveries and are always helpful. I would definitely recommend this location to all!"

"Awesome people. Very helpful!"

"Sarah at life Storage was very helpful in taking care of all my Storage concerns and has been an asset to this company. She handled all my concerns with empathy and in a professional manner."

"I went to life storage to look into a space to store my stuff in between moves. Bob went up and beyond to make sure I felt comfortable storing with them. If your looking for storage he would be the guy I would recommend. Thanks Bob"

"Super service, clean facilities and professional staff."

"Robert clapp is awesome with a great beard"

"Everyone there was great to work with and very helpful. Nice people working there"

"Very access able and Friendly customer service."

"I have just rented a unit again for the summer. I was a customer last year and I was more than impressed with the professionalism of the staff they are very helpful and always accommodating. The compound is covered with cctv and with the key code gates and is kept very tidy all the time. Highly recommended"

"I've rented storage space(s) at Life Storage, and before the name change, Uncle Bob's, since the late 1990's. I've seen managers come and go but never has the service, or attention wavered. Everyone has been personable, helpful, and courteous. I've especially enjoyed Sarah and Bob. I can catch up on the latest policy changes, enjoy a friendly chat, and take care of business in a professional environment, yet be made to feel as though I am a part of the Life Storage community myself. Never has their greeting faltered, nor the sincerity of their concern for how I'm doing, "What's new?," or "How's your health?," ever taken a back seat. I look forward to paying my rent in person as opposed to mailing it, or digital payments, just to make that connection. Good luck Sarah and Bob, see you soon."

"Check in was quick, staff are friendly. They answered all of our questions and explained clearly how to get to our storage unit. We would recommend them to meet all your storage needs"

"life storage (uncle bob's) and their employees (sarah and bob) went above and beyond to help me out with what i needed!!! if you need to store anything, go to life storage, 55 holman road in plymouth. highly recommend!!! thank you life storage!!!"

"Ive never used storage before and had many questions about the different types of spaces. Sarah answered all my questions & even took the time to show me a climate controlled space and a regular space. She also suggested several products that will ensure my belongings are safely stored. Life Storage is a nice, clean facility with wonderful staff, convenient location and reasonably priced. They also have a free van for my move."

"Great people easy and fair to work with very accommodating, highly recommended"

"I've had storage spaces elsewhere and run into problems (rude staff, water damage, etc). That has not been the case here. Very pleased with the facility as well as the staff. Rob was a huge help to me when figuring out what size truck I'd need for my upcoming move as well. Thank you again to the awesome staff there!"

"Good pricing and great customer service. Thank you!"

"I have stored my car at Life Storage for four years now and have always been very happy with the service. Sarah and Bob could not be nicer and more accommodating. I will continue to use Lofe Storage in Plymouth.=M= "

"Highly recommended they go above and beyond to help and please wonderful staff"

"Great service"

"My expectations were greatly exceeded when I was told we could use the moving van for free though we did not need it. It was very helpful when I asked if I could borrow a hand truck and it was no problem at all....thank you."

"Easy to work with from start to finish! Had a pleasant experience when I went in to sign the contract in November and a very easy time canceling after I cleared out my unit in March. Will definitely use again"

"Great customer service"

"Excellent and friendly service. Highly recommend."

"I am a return customer and have been treated very well by Shara and Bob."

"Its Great, Bob is outstanding!!!"

"Easy, efficient and affordable storage unit. Rob is the best. He helped me a lot and guided me on the right unit since I never had storage before. He answered all my questions diligently and went above and beyond. Very happy with Life storage and there employees."

"We have been customers for several years and the service has been great. We have never had any trouble with our unit(s). Customer service is excellent. Sarah is a wonderful manager."

"Sarah is the best! Kind, knowledgeable and an all around nice person!"

"Great staff! They are always so helpful. Would recommend Life Storage to all!"

"In and out. Good company good employees. Safe place to keep our storage."

"Great people - great service!"

"Bob at the front desk was great, he helped me decide which size storage space I should use. if anybody asked me of a storage space I would recommend Life Storage in Plymouth Massachusetts it's the best.employees are all great it is always very clean"

"This is a wonderful, secure storage facility. I've rented a unit there for almost two years. Staff (Bob, Sarah & Jim) are always friendly and professional. Would definitely recommend."

"I absolutely love life storage. I know my personal belongings are safe and secure."

"Excellent service - very responsive. It's like I'm storing my stuff at a trusted friend's house. I appreciate their willingness to help me out when stuck! Nice job guys."

"Great customer service, easy process and pleasant people"

"Sarah and Bob went above and beyond and made the whole process a breeze. Would highly recommend this business for the way it is ran."

"So far everything seems great here. The manager, Sarah was very helpful."

"Convenient and have a lot of different sizes to choose from"

"After my condo sold quickly, I needed to move out the contents into storage quickly. Life Storage made it easy. They had PENSKE trucks available onsite. The storage area is secure yet easy to move in and out. In fact, I quickly grew out of my storage unit and was able to secure a larger unit in close proximity to the existing unit so I was able to consolidate into the large unit."

"Everyone was very helpful"

"Just the prices are still high for long term storage"

"I gave this facility and staff a 5 star rating, their attention to detail and explanation of their services was extremely helpful when it came time to make a decision. I had looked at other storage facilities, but found Life Storage to be Clean, User Friendly and Excellent Staff which gave a True Customer Service Experience. Can't say enough about Jim and the Crew! This should be your first stop in Storage!!!"

"Had to find storage units for my business and personal needs in Plymouth and decided upon Life Storage and so happy I did in fact Ive rented a total of 5 units of various sizes since. Obviously Im very pleased with the location, cleanliness, easy access and service offered by staff who are very accommodating. I recommend Life Storage for those looking for short or long term storage needs."

"Life storage is A1! Staff was friendly, outgoing and professional! Would recommend Life Storage for all of your storage needs! Thank you Life Storage for making this process so easy and stress free!"

"Efficient, professional, friendly. Clean, secure, facility."

"My experience was great. The access hours are great. Thanks"

"Bob and Sarah are great. If I could give them 10 stars I would. I would recommend to everyone."

"I needed a place to store my car for the winter and this group saved me a spot for three weeks while waiting for my out of state registration. My car couldn't make the turn to fit into the space so they found me another spot within a week. I really appreciate the service I was given."

"I appreciate that at certain times the gate is open. I assume that is because there is a lot of activity and of course there are employees looking around making sure all is secure. I appreciate there has not been an increase in price - my budget could not handle that and I would have to move out."

"Very helpful great rates for commercial rentals"

"Very helpful and a great place to store your stuff"

"Great place & excellent customer service!"

"This place is great. I had service with them for about four years during a time where I didnt have enough storage at my apartment. While there, my stuff was safe and secure. When it was time to leave, Sarah Verre, the store manager, was amazing to work with. She made the process of ending my service and moving out an absolute piece of cake. I wouldnt have any reservations working with her again if I needed storage."

"A great group of people, who have been very helpful over the years. I wouldnt store anywhere else."

"The service here is excellent. Sarah, Bob and Jim are always friendly and helpful. They have helped us many times in a pinch with both storage units and moving van/truck. The storage units are clean and easily accessible. I would definitely recommend this as the place for long or short term storage, or moving rentals/supplies."

"I deliver there often and every time I do the service is great. The staff is friendly and always very helpful."

"Sarah & Bob have always provided me with exceptional service. I would highly recommend these folks!!"

"Sarah and her crew are always there to help me"

"Jim was great as our check-in rep"

"Extremely friendly and accommodating"

"Staff were excellent, helpful, informative, polite, and friendly."

"Excellent"

"I t was a good experience for me"

"As a return customer I am very satisfied. Also, thanks to Sarah and Bob. Special thanks to Bob who took care of my needs. Alex"

"The staff is always pleasant and helpful whenever I interact with them; whether in-person or by phone. However, this 10 page survey is overkill."

"You met my expectations. I am very satisfied."